NETGEAR Orbi Pro SRR60 User manual

User Manual
Orbi Pro
Models
SRR60
SRS60
NETGEAR, Inc.
350 E. Plumeria DriveMarch 2019
San Jose, CA 95134, USA202-11824-05

Support
Thank you for purchasing this NETGEAR product. You can visit
https://www.netgear.com/support/ to register your product, get help, access the latest
downloads and user manuals, and join our community. We recommend that you use
only official NETGEAR support resources.
Compliance and Conformity
For regulatory compliance information including the EU Declaration of Conformity, visit
https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
Trademarks
© NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.
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Orbi Pro

Contents
Chapter 1 Overview
Supported Orbi Pro Models................................................................9
Orbi Pro Router and Satellite Hardware Overviews.........................9
Orbi Pro Router Model SRR60 Hardware Overview....................9
Orbi Pro Satellite Model SRS60 Hardware Overview................10
LED Behavior.......................................................................................10
Orbi Pro WiFi System LEDs...........................................................11
Add-On Orbi Pro Satellite LEDs...................................................11
Wall Mount or Ceiling Mount Orbi Pro............................................12
Wall-Mount Your Orbi Pro............................................................12
Ceiling-Mount Your Orbi Pro.......................................................13
Labels...................................................................................................15
Connect Your Orbi Pro Router..........................................................16
Place Your Satellite.............................................................................17
Sync Your Orbi Pro Satellite..............................................................17
Sync a Satellite from an Orbi Pro WiFi System...........................17
Sync an Add-On Orbi Pro Satellite..............................................18
Add Satellites to Your Network Using the Router Web
Interface..........................................................................................18
Set Up Your Orbi Network With the NETGEAR Insight App.........20
Chapter 2 Connect to the Orbi Pro Network and Access the Router
Connect to the Network....................................................................22
Wired Connection..........................................................................22
WiFi Connection.............................................................................22
WiFi Connection Using WPS........................................................22
Types of Logins...................................................................................23
Use a Web Browser to Access the Router.......................................23
Automatic Internet Setup..............................................................23
Log In to Orbi Web Interface........................................................25
Change the Language.......................................................................25
Chapter 3 Specify Your Internet Settings
Use the Internet Setup Wizard..........................................................28
Manually Set Up the Internet Connection.......................................28
Specify an Internet Connection Without a Login.......................28
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Specify an Internet Connection That Uses a Login....................30
Specify IPv6 Internet Connections....................................................31
Requirements for Entering IPv6 Addresses....................................33
Use Auto Detect for an IPv6 Internet Connection..........................33
Use Auto Config for an IPV6 Internet Connection.........................34
Set Up an IPv6 6rd Tunnel Internet Connection.............................35
Set Up an IPv6 6to4 Tunnel Internet Connection...........................37
Set Up an IPv6 Pass Through Internet Connection........................39
Set Up an IPv6 Fixed Internet Connection......................................39
Set Up an IPv6 DHCP Internet Connection.....................................40
Set Up an IPv6 PPPoE Internet Connection.....................................42
Change the MTU Size.........................................................................44
Chapter 4 Control Access to the Internet
Allow or Block Access to Your Network..........................................47
Use Keywords to Block Internet Sites...............................................48
Delete Keywords That Are Used to Block Internet Sites................49
Avoid Blocking on a Trusted Computer..........................................50
Block Services From the Internet......................................................50
Manage Network Access Control Lists............................................52
Schedule When to Block Internet Sites and Services.....................52
Set Up Security Event Email Notifications.......................................53
Chapter 5 Specify Network Settings
View or Change WAN Settings.........................................................57
Dynamic DNS......................................................................................58
Set Up a New Dynamic DNS Account.........................................58
Specify a DNS Account That You Already Created...................59
Change the Dynamic DNS Settings.............................................60
Set Up a Default DMZ Server............................................................60
Change the Router’s Device Name..................................................61
Change the LAN TCP/IP Settings.....................................................62
Use the Router as a DHCP Server.....................................................64
Disable the DHCP Server Feature in the Router.............................65
Manage Reserved LAN IP Addresses...............................................66
Reserve an IP Address...................................................................66
Edit a Reserved IP Address...........................................................67
Delete a Reserved IP Address Entry............................................67
Custom Static Routes.........................................................................68
Set Up a Static Route.....................................................................68
Edit a Static Route..........................................................................69
Delete a Static Route.....................................................................70
Change the admin WiFi Network Settings......................................71
Change the admin WiFi Network Name and Channel..............71
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Change the admin WiFi Password or Security Level.................72
Manage the Employee WiFi Network Settings...............................73
Enable the Employee WiFi Network and Change the Settings.74
Change the Employee WiFi Password or Security Level..........75
Set Up a Guest Network With a Captive Portal...............................76
Set Up Facebook Wi-Fi......................................................................78
View or Change Advanced WiFi Settings........................................80
Use the Router as a WiFi Access Point.............................................80
Set Up Router Mode...........................................................................82
Generate a New Backhaul Password...............................................82
Enable or Disable Implicit Beamforming.........................................83
Enable or Disable MU-MIMO............................................................84
Check Your Internet Bandwidth........................................................84
Set Up a Bridge for a Port Group or VLAN Tag Group..................85
Set Up a Bridge for a Port Group.................................................85
Set Up a Bridge for a VLAN Tag Group......................................86
Improve Network Connections With Universal Plug N Play..........87
Chapter 6 Manage Your Network
Update the Router and Satellite Firmware......................................91
Enable the Automatic Firmware Update Feature......................91
Check for Firmware Updates........................................................91
Manually Update Firmware...........................................................92
Manually Update Satellite Firmware............................................92
Manually Update Router Firmware..............................................93
Change the admin Password............................................................94
Set Up Password Recovery................................................................95
Recover the admin Password............................................................95
View Router Status..............................................................................96
Display Internet Port Statistics...........................................................97
Check the Internet Connection Status.............................................98
View Satellite Status............................................................................98
View and Manage Logs of Router Activity.......................................99
View Devices Connected to the Network.....................................100
View Satellites Connected to the Network....................................101
Monitor Internet Traffic....................................................................102
Manage the Router Configuration File..........................................103
Back Up Settings..........................................................................103
Erase the Current Configuration Settings.................................104
Restore Configuration Settings..................................................104
Set Up Remote Management.........................................................105
Use Remote Access..........................................................................106
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Chapter 7 Customize Internet Traffic Rules for Ports
Port Forwarding to a Local Server..................................................108
Set Up Port Forwarding to a Local Server.................................108
Add a Custom Port Forwarding Service...................................109
Edit a Port Forwarding Service...................................................110
Delete a Port Forwarding Entry..................................................111
Application Example: Make a Local Web Server Public.........111
How the Router Implements the Port Forwarding Rule..........112
Port Triggering.................................................................................112
Add a Port Triggering Service....................................................113
Enable Port Triggering................................................................114
Application Example: Port Triggering for Internet Relay Chat.114
Chapter 8 Use VPN to Access Your Network
Set Up a VPN Connection...............................................................117
Specify VPN Service in the Router..................................................117
Install OpenVPN Software...............................................................118
Install OpenVPN Software on Your Windows Computer.......118
Install OpenVPN Software on Your Mac Computer................121
Install OpenVPN Software on an iOS Device...........................122
Install OpenVPN Software on an Android Device...................122
Use a VPN Tunnel on Your Windows Computer..........................123
Use VPN to Access Your Internet Service at Home......................125
Set Up VPN Client Internet Access in the Router.....................125
Block VPN Client Internet Access in the Router...........................126
Use a VPN Tunnel to Access Your Internet Service at Home......127
Chapter 9 Troubleshooting
Quick Tips..........................................................................................129
Sequence to Restart Your Network...........................................129
WiFi Settings.................................................................................129
Network Settings..........................................................................129
The Router and Satellite Do Not Sync...........................................129
Cannot Log In to the Router............................................................131
Cannot Access the Internet.............................................................131
Troubleshoot Internet Browsing.....................................................132
Troubleshoot PPPoE........................................................................133
Troubleshoot WiFi Connectivity.....................................................134
Troubleshoot Your Network Using the Ping Utility......................134
Test the LAN Path to Your Router..............................................134
Test the Path From Your Computer to a Remote Device.......135
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Appendix A Supplemental Information
Factory Settings................................................................................138
Factory Settings for Orbi Pro Router Model SRR60.................138
Factory Settings for Orbi Pro Satellite Model SRS60..............139
Technical Specifications..................................................................141
Technical Specifications for Orbi Pro Router Model SRR60....141
Technical Specifications for Orbi Pro Satellite Model SRS60..143
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1
Overview
The Orbi Pro creates dedicated high-speed WiFi connections to your Internet service.
The Orbi Pro router connects to your modem or gateway. The Orbi Pro satellite extends
the WiFi signal throughout your home.
This chapter contains the following sections:
• Supported Orbi Pro Models
• Orbi Pro Router and Satellite Hardware Overviews
• LED Behavior
• Wall Mount or Ceiling Mount Orbi Pro
• Labels
• Connect Your Orbi Pro Router
• Place Your Satellite
• Sync Your Orbi Pro Satellite
• Set Up Your Orbi Network With the NETGEAR Insight App
For more information about the topics covered in this manual, visit the support website
at support.netgear.com.
Note: This manual refers to the Orb Pro router as the router and refers to the Orbi Pro
satellite as the satellite.
8

Supported Orbi Pro Models
This user manual describes the following Orbi Pro models:
•Orbi Pro Router (Model SRR60)
•Orbi Pro Satellite (Model SRS60)
This user manual does not describe the following Orbi Pro satellites:
•Orbi Outdoor Satellite (Model RBS50Y)
•Orbi Pro Ceiling Satellite (Model SRC60)
For more information about these Orbi Pro satellites, see their user manuals, which are
available at https://www.netgear.com/support/.
Note: To manage your Orbi Pro router and any Orbi Pro satellites that are connected
to your Orbi Pro network, you must manage them from your Orbi Pro router web
interface.
Orbi Pro Router and Satellite Hardware
Overviews
The following sections display the hardware features available for the Orbi Pro router
(model SRR60) and Orbi Pro satellite (model SRS60).
Orbi Pro Router Model SRR60 Hardware Overview
Figure 1. Orbi Pro router model SRR60, front and back views
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1. Ring LED (not shown in image)
2. Sync button (also used for WPS connection)
3. Internet port
4. Ethernet ports
5. Power On/Off button and Power LED
6. DC Power connector
7. Reset button
Orbi Pro Satellite Model SRS60 Hardware Overview
Figure 2. Orbi Pro satellite model SRS60, front and back views
1. Ring LED (not shown in image)
2. Sync button (also used for WPS connection)
3. Ethernet ports
4. Power On/Off button and Power LED
5. DC Power connector
6. Reset button
LED Behavior
When you sync an Orbi Pro satellite to the Orbi Pro router, the LED behavior for a satellite
that comes in an Orbi Pro WiFi system is different from the LED behavior for add-on
Orbi Pro satellites.
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Orbi Pro WiFi System LEDs
The following table describes the LED behavior for an Orbi Pro router (model SRR60)
and Orbi Pro satellite (model SRS60) that are purchased together and come in the same
package.
Table 1. Orbi ProWiFi System router and satellite LED descriptions
LED BehaviorLED
The Power LED is located above the Power On/Off button on the rear panel.
•Solid green. Power is on.
•Solid amber. The router or satellite is booting.
•Blinking amber. The router or satellite is resetting to factory default settings.
•Blinking red. The firmware is corrupted.
•Off. Power is not supplied.
Power LED
The ring LED is located on the top.
•Pulsing white. The router is booting or someone pressed the Sync button.
•Off. The router finished booting and is working normally.
•Solid white. The router is resetting to factory default settings.
•Solid magenta. The router cannot connect to the Internet. See Cannot Access the
Internet on page 131.
Router ring LED
This satellite is included when you buy an Orbi router. The ring LED is located on the
top.
•Pulsing white. The satellite is booting.
•Blue for three minutes. The connection between the satellite and the router is
good.
•Amber for three minutes. The connection between the satellite and the router is
fair.
•Magenta. The satellite failed to sync to the router. See The Router and Satellite Do
Not Sync on page 129.
•Off. The satellite synced to the router and is working normally.
Satellite ring
LED
Add-On Orbi Pro Satellite LEDs
The following table describes the LED behavior for an add-on Orbi Pro satellite (model
SRS60) that was purchased separately from the Orbi Pro kit.
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Table 2. Orbi Pro add-on satellite (model SRS60) LED description
LED BehaviorLED
The Power LED is located above the Power On/Off button on the rear panel.
•Solid green. Power is on.
•Solid amber. The satellite is rebooting.
•Blinking amber. The satellite is resetting to factory default settings.
•Blinking red. The firmware is corrupted.
•Off. Power is not supplied.
Power LED
Optional add-on satellites are sold separately and can be added to your Orbi network. The
ring LED is located on the top.
•Pulsing white. The satellite is booting.
•Solid white. The satellite is ready to sync to the router (press the Sync button).
•Blue for three minutes. The connection between the satellite and the router is good.
•Amber for three minutes. The connection between the satellite and the router is fair.
•Magenta. The satellite is not connected to the router or is not getting an IP address.
•Off. The satellite synced to the router and is working normally.
Add-on satellite
ring LED
Wall Mount or Ceiling Mount Orbi Pro
Your package contains wall-mounting and ceiling-mounting items. Before you can wall
mount or ceiling mount your Orbi Pro router (model SRR60) or Orbi Pro satellite (model
SRS60), you must attach the mount base and cover to your router or satellite.
Wall-Mount Your Orbi Pro
After you attach the mount base and cover to your router or satellite, you can mount
your router or satellite to the wall.
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To wall mount your router or satellite:
1. Place your Orbi router or satellite on the mount base and attach the router or satellite
to the base with the provided screws.
2. Attach the mount cover to the mount base.
3. Use the wall anchors with screws to attach the wall bracket to the wall.
4. Slide the mount base onto the wall bracket.
Ceiling-Mount Your Orbi Pro
The following instructions require a drop ceiling.
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To ceiling mount your router or satellite:
1. Place your Orbi router or satellite on the mount base and attach the router or satellite
to the base with the provided screws.
2. Attach the mount cover to the mount base.
3. Attach the T-bracket to the ceiling bracket with the T-bracket screws.
4. Loosen the screw so that the locking plate can slide.
5. Secure the T-bracket to the T-bar and tighten the screw.
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6. Slide the mount base into the ceiling bracket.
Labels
The Orbi Pro router label shows the login information, the WiFi network name and
password, the router’s MAC address, and the router’s serial number. The following is
an example of what the router label might look like:
Figure 3. Orbi Pro router label
The Orbi Pro satellite label shows the WiFi network name and password, the satellite’s
MAC address, and the satellite’s serial number. The following is an example of what the
satellite label might look like:
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Figure 4. Orbi Pro satellite label
Connect Your Orbi Pro Router
If you want to connect your Orbi Pro router to an existing gateway, we recommend that
you turn off your existing gateway’s WiFi.
To cable your router:
1. Unplug your modem’s power, leaving the modem connected to the wall jack for
your Internet service.
If your modem uses a battery backup, remove the battery, and then put the battery
back in.
2. Plug in and turn on your modem.
3. Connect your modem to the Internet port of your router with the Ethernet cable that
came with your router.
4. Connect the power adapter to your router and plug the power adapter into an
outlet.
5. If the Power LED does not light, press the Power On/Off button on the rear panel
of the router.
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Place Your Satellite
Your satellites must be within range of your router’s WiFi signal in order for it to sync
with the router. Use the satellite’s ring LED to help you determine where to place your
satellite.
Sync Your Orbi Pro Satellite
The sync process for your Orbi Pro satellite depends on whether your satellite came
with your Orbi Pro WiFi System, or if your satellite is an add-on satellite.
Sync a Satellite from an Orbi Pro WiFi System
The Orbi Pro WiFi System includes an Orbi Pro router and a Orbi Pro satellite. The Orbi
pro satellite in the WiFi system is preset to automatically find and sync to the WiFi signal
from the Orbi Pro router in the same WiFi system.
To sync your Orbi Pro satellite:
1. Place your satellite.
For more information, see Place Your Satellite on page 17.
2. Connect the satellite to a power source.
3. If the Power LED on the back of the satellite does not light, press the Power On/Off
button.
The satellite ring LED pulses white. The satellite automatically finds the Orbi router’s
WiFi signal and attempts to sync to the Orbi router.
The satellite ring LED lights one of the following colors for about three minutes and
then turns off:
•Blue. The Orbi router and satellite successfully synced, and the connection
between the router and satellite is good.
•Amber. The Orbi router and satellite successfully synced, and the connection
between the router and satellite is fair. Consider moving the Orbi satellite closer
to the Orbi router.
•Magenta. The Orbi router and satellite failed to sync.
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4. If the satellite ring LED is magenta, move the satellite closer to the router and then
sync the satellite to the router:
a. Press the Sync button on the back of the router.
b. Within two minutes, press the Sync button on the back of the satellite.
The satellite attempts to sync to the Orbi router. The satellite ring LED lights blue,
amber, or magenta as described in Step 3 of this procedure and then turns off.
Sync an Add-On Orbi Pro Satellite
If you already set up an Orbi Pro router and satellite are adding an optional add-on Orbi
Pro satellite (sold separately), follow these steps.
To sync your add-on Orbi Pro satellite:
1. Place your satellite.
For more information, see Place Your Satellite on page 17.
2. Connect the satellite to a power source.
3. If the Power LED on the back of the satellite does not light, press the Power On/Off
button.
4. Wait about two minutes for the satellite ring LED to light solid white.
5. Press the Sync button on the back of the satellite and within two minutes, press the
Sync button on the back of your Orbi router.
The satellite ring LED pulses white, then lights one of the following colors for about
three minutes, and then turns off:
•Blue. The Orbi router and satellite successfully synced, and the connection
between the router and satellite is good.
•Amber. The Orbi router and satellite successfully synced, and the connection
between the router and satellite is fair. Consider moving the Orbi satellite closer
to the Orbi router.
•Magenta. The Orbi router and satellite failed to sync. Move the satellite closer
to the router and try again.
Add Satellites to Your Network Using the Router Web
Interface
You can use the router web interface to add a satellite to your Orbi network.
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To add a satellite to your Orbi network using the router web interface:
1. Launch a web browser from a computer or mobile device that is connected to your
Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the router admin user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select Add Orbi Satellite.
The Place Your Satellite page displays.
5. Follow the instructions about where to place your satellite in your house.
6. Connect the satellite to a power source.
7. If the Power LED on the back of the satellite does not light, press the Power On/Off
button.
8. Click the NEXT button.
9. Wait about two minutes for the satellite’s ring LED to light solid white.
10. Press the Sync button on the satellite.
The satellite’s ring LED pulses white.
11. Click the SYNC button in the router web interface.
The router attempts to sync with the satellite.
The satellite’s ring LED lights one of the following colors for about three minutes
and then turns off:
•Blue. The Orbi router and satellite successfully synced, and the connection
between the router and satellite is good.
•Amber. The Orbi router and satellite successfully synced, and the connection
between the router and satellite is fair. Consider moving the Orbi satellite closer
to the Orbi router.
•Magenta. The Orbi router and satellite failed to sync. Move the satellite closer
to the router and try again.
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Set Up Your Orbi Network With the
NETGEAR Insight App
You can use the NETGEAR Insight app to set up your Orbi network.
To find the app, search for NETGEAR Insight in the Apple App Store or Google Play
Store. Then launch the NETGEAR Insight app on your mobile device and follow the
prompts. For more information about the NETGEAR Insight app, visit
https://www.netgear.com/insight/.
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