NETGEAR ProSAFE FS728TLP Manual

350 East Plumeria Drive
San Jose, CA 95134
USA
July 2013
202-11250-02
ProSAFE Fast Ethernet PoE Smart
Switch FS728TLP
Hardware Installation Guide

2
ProSAFE Fast Ethernet PoE Smart Switch FS728TLP
Support
Thank you for selecting NETGEAR products.
After installing your device, locate the serial number on the label of your product and use it to register your product
at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support.
NETGEAR recommends registering your product through the NETGEAR website. For product updates and web
support, visit http://support.netgear.com.
Phone (US & Canada only): 1-888-NETGEAR.
Phone (Other Countries): Check the list of phone numbers at
http://support.netgear.com/general/contact/default.aspx.
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of
NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change
without notice. © NETGEAR, Inc. All rights reserved.
Revision History
Publication
Part Number Publish Date Comments
202-11250-02 July 2013 • Made minor corrections and revisions
• Added information about the product label
• Replaced references to the Software Administration Manual with
references to the web management user guide
202-11250-01 June 2013 First publication

3
Contents
Chapter 1 Introduction and Hardware Description
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Switch Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Product Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
RJ-45 Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
SFP GBIC Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Factory Defaults Button and Reset Button. . . . . . . . . . . . . . . . . . . . . . . . .12
Chapter 2 Installation
Step 1: Prepare the Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Step 2: Install the Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Install the Switch on a Flat Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Install the Switch in a Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Step 3: Check the Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Step 4: Connect Devices to the Switch . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Step 5: Install an SFP GBIC Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Step 6: Apply AC Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Step 7: Manage the Switch through a Web Browser or
through the Smart Control Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Chapter 3 Troubleshooting
Troubleshooting Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Troubleshooting Suggestions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Network Adapter Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Switch Integrity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Autonegotiation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Appendix A Physical and Technical Specifications

4
1
1. Introduction and Hardware
Description
The NETGEAR® ProSAFE® Fast Ethernet PoE Smart Switch FS728TLP is a state-of-the-art,
high-performance, IEEE-compliant network solution for users who require the flexibility of small
form-factor pluggable (SFP) GBIC slots and the ease of Power over Ethernet (PoE). To simplify
installation, the switch is shipped ready for use out of the box.
The chapter covers the following topics:
•Overview
•Switch Features
•Package Contents
•Front Panel
•Back Panel
•LEDs
•Product Label
•RJ-45 Ports
•SFP GBIC Modules
•Factory Defaults Button and Reset Button
Note: For more information about the topics covered in this manual, visit
the support website at support.netgear.com.
Note: Firmware updates with new features and bug fixes are made
available from time to time on downloadcenter.netgear.com. Some
products can regularly check the site and download new firmware,
or you can check for and download new firmware manually. If the
features or behavior of your product do not match what is described
in this guide, you might need to update your firmware.

Introduction and Hardware Description
5
ProSAFE Fast Ethernet PoE Smart Switch FS728TLP
Overview
This hardware installation guide is for the NETGEAR ProSAFE Fast Ethernet PoE Smart
Switch FS728TLP. The switch provides twenty-four 10/100BASE-T ports, four
10/100/1000BASE-T ports, two of which function as combo ports, and two small form-factor
pluggable (SFP) GBIC slots, both of which function as combo ports. Power over Ethernet
(PoE) is supported on ports 1 through 12.
You can make high-speed connections using the Gigabit Ethernet ports. For example:
•Connecting switches to each other with high-speed links
•Connecting to a network backbone
•Linking to high-speed servers
•Providing 10/100/1000 Mbps copper and 100/1000 Mbps fiber connectivity
Note: In this guide, the NETGEAR ProSAFE Fast Ethernet PoE Smart
Switch FS728TLP is referred as the switch.
The switch also provides the benefit of administrative management with a complete package
of features to monitor, configure, and control the network. With the web management
interface, you can view the switch’s many features and use them in a simple and intuitive
manner. The switch’s management features include configuration for port and switch
information, VLAN for traffic control, port trunking for increased bandwidth, and Class of
Service (CoS) for traffic prioritization. Initial discovery of the switch on the network requires
the Smart Control Center, a utility that runs on a computer.
You can use the switch freestanding or rack-mounted in a wiring closet or equipment room.
The switch is IEEE-compliant and provides low latency for high-speed networking. All ports
can automatically negotiate to the highest speed. This capability makes the switch well suited
for environments that have a mix of Ethernet, Fast Ethernet, and Gigabit Ethernet devices. In
addition, all RJ-45 ports operate in half- or full-duplex mode. The maximum segment length is
328 feet (100 meters) over a Category 5 twisted-pair cable.
You can use the switch as a desktop to build a small network that enables you to have
1000 Mbps access to a file server. With full duplex enabled, the switch port connected to the
server or computer can provide 2000 Mbps throughput.

Introduction and Hardware Description
6
ProSAFE Fast Ethernet PoE Smart Switch FS728TLP
Figure 1. Example of a network configuration
Switch Features
The following list identifies the key features of the switch:
•Twenty-four RJ-45 10/100 Fast Ethernet switch ports.
•Four RJ-45 10/100/1000 Gigabit Ethernet switch ports, two of which (27T and 28T)
function as combo ports.
•Two small form-factor pluggable (SFP) GBIC slots, both of which (27F and 28F) function
as combo ports.
Combo ports are single ports with two physical connections, SFP fiber and RJ-45 copper.
The RJ-45 copper ports corresponding to the combo ports are the two 10/100/1000
autosensing Gigabit Ethernet switch combo ports. The SFP fiber ports corresponding to
the combo ports are the two SFP GBIC slots. If the two RJ-45 copper combo ports and
the two SFP fiber combo ports have devices connected, the devices that were connected
first take precedence. In other words, the combo ports function on a first-come,
first-served basis.
The following SFP GBICs are supported:
-1000BASE-SX (NETGEAR AGM731F)
-1000BASE-LX (NETGEAR AGM732F)

Introduction and Hardware Description
7
ProSAFE Fast Ethernet PoE Smart Switch FS728TLP
•The switch provides full compatibility with IEEE standards:
-IEEE 802.3i (10BASE-T)
-IEEE 802.3u (100BASE-TX, 100BASE-FX)
-IEEE 802.3x (full-duplex flow control)
-IEEE 802.3z (1000BASE-X)
-IEEE 802.3ab (1000BASE-T)
-IEEE 802.3af (Power over Ethernet)
-IEEE 802.3az (EEE)
•Autosensing and autonegotiating capabilities for all ports.
•Auto MDI/MIDX technology is supported on all ports.
•Automatic address-learning function to build the packet-forwarding information table. The
table contains up to 8 K Media Access Control (MAC) addresses.
•Full- and half-duplex functions for all 10/100/1000 Mbps ports.
•Store-and-forward transmission to remove corrupt packets from the network.
•Full-duplex IEEE 802.3x pause frame flow control.
•Active flow control to minimize packet loss and frame drops.
•Half-duplex back-pressure control.
•Per-port LEDs and system LEDs.
•Internal power supply.
•Standard 1U high, rack-mountable 19-inch chassis.
•Fan speed control.
•Support for the Power over Ethernet (PoE). PoE is supported on ports 1 through 12 with a
total power budget of 100W PoE. For example, the switch can support 15.4W for 6 ports
or 8W for 12 ports. The switch uses data pairs (RJ-45 1, 2, 3, and 6 PIN) to deliver the
power.

Introduction and Hardware Description
8
ProSAFE Fast Ethernet PoE Smart Switch FS728TLP
Package Contents
The following figure shows the package contents of the switch.
350 East Plumeria Drive
San Jose, CA 95134
USA
June 2013
202-11251-01
350 East Plumeria Drive
San Jose, CA 95134
USA
June 2013
202-
1
1251-01
FS728TLP
Figure 2. Package contents
Verify that the package contains the following:
•NETGEAR ProSAFE Fast Ethernet PoE Smart Switch FS728TLP
•Rubber footpads for tabletop installation
•Power cord
•Rack-mount kit for installing the switch in a 19-inch rack
•Smart Switch resource CD with the Smart Control Center utility and a link to the online
web management user guide.
•Installation guide
•Warranty support information card
If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep
the carton, including the original packing materials, in case you need to return the product for
repair.

Introduction and Hardware Description
9
ProSAFE Fast Ethernet PoE Smart Switch FS728TLP
Front Panel
The switch provides twenty-four 10/100BASE-T ports, four 10/100/1000BASE-T copper
ports, two of which (27T and 28T) are combo ports, and two small form-factor pluggable
(SFP) GBIC slots, both of which (27F and 28F) function as combo ports.
1 through 7,
see Figure 4
8
910 11
Combo ports
[27T, 28T, 27F, 28F]
Figure 3. Front panel
1
2
34
5
67
Figure 4. Close up left side of the front panel
The front panel contains the following components:
1. PoE Max LED
2. LED Mode LED
3. Mode selector button to switch the LEDs between PoE and Link/ACT information
4. Fan LED
5. Power LED
6. Recessed Reset button to reboot the switch
7. Recessed Factory Defaults button to restore the switch to the factory defaults
8. Twenty-four Link/ACT port LEDs that also function as PoE status LEDs for ports
1 through 12
9. Twenty-four RJ-45 10/100BASE-T ports
10. Four RJ-45 Gigabit Ethernet ports with corresponding Link/ACT LEDs
11. Two small form-factor pluggable (SFP) GBIC slots with corresponding Link/ACT LEDs

Introduction and Hardware Description
10
ProSAFE Fast Ethernet PoE Smart Switch FS728TLP
Back Panel
The back panel provides a 100–240 VAC/50–60 Hz universal power inlet, which is a standard
AC power receptacle that accommodates the supplied power cord.
Figure 5. Back panel
LEDs
The following table describes the LEDs.
Table 1. LED descriptions
Port LED Designation
(Not applicable, system LEDs)
PoE Max • Off. At least 7W of PoE power is available to connect
another powered device (PD).
•Solid yellow. Less than 7W of PoE power is available.
•Blinking yellow. The PoE Max LED was active in the
previous two minutes.
LED Mode • Solid green. The Link/ACT LEDs for the ports indicate
Link/ACT status.
•Solid yellow. The Link/ACT LEDs for the ports indicate
PoE status. The PoE status is displayed for ports 1 through
12 only.
Fan • Off. The fan is operating normally.
•Solid yellow. A fan failure has occurred.
Power • Off. Power is disconnected.
•Solid green. Power is supplied to the switch and the
switch is operating normally.
•Solid yellow. The switch is starting and not yet ready for
operation.
Ports 1 through 12 (one LED
for each PoE port)
Note: The LED mode
selectorbuttonneedsto bein
the PoE mode.
PoE • Off. No PoE powered device (PD) is connected.
•Solid green. The PoE PD is connected and the port is
supplying power successfully.
•Solid yellow. One of the following failures prevented
power from being supplied to the PD:
- Short circuit on the PoE power circuit
- PoE power demand exceeds the available power
- PoE current exceeds classification of the PD
- Out of proper voltage band (44–57 VDC)