NETGEAR FA311 - 10/100Mbps PCI Ethernet Interface... User manual

Data Services User Manual
Getting Started & Getting the Most From the
goodnet Data (Internet) Service
Date/Version: May 2005
Prepared by: ForeVision Systems

goodnet User Manual (Data) ©ForeVision Systems Ltd. 2
Contents
Section Page
1.0 Introduction to goodnet 3
2.0 The goodnet Data Service 4
3.0 Connecting to the Data Service in Rooms 7
–Checking Your Computer
–Cables
–Plugging In
–Windows XP Settings
–Windows 98 Settings
–Mac OS/X Settings
4.0 Connecting to the Wireless Service in Common Areas 13
–Windows XP Settings
–Windows 98 Settings
–Mac OS/X Settings
5.0 Protecting Your Computer 15
6.0 Supported Applications 16
–Internet Access
–Email
–Instant Messenger
–Network Storage
7.0 FAQs 18
Appendices
A goodnet Acceptable Use Policy 20
© Copyright – ForeVision Systems Ltd.
Not to be copied or reproduced, in whole or in part, without the consent of ForeVision Systems Ltd.

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1.0 Introduction to goodnet
ITC Services for Members at Goodenough College
Launched in April 2005, goodnet is a new service providing Information Technology
& Communications (ITC) to members studying at Goodenough College in London.
goodnet currently offers four key services:
•an Ethernet data/Internet service in all member rooms
•a Wireless data/Internet service in all common areas
•pre-paid calling cards and online account for making low cost telephone calls
•a PC-TV service delivering around 60 UK and international channels.
How Much Does It Cost?
With the vast majority of members now having their own PCs and Internet having
become an integral part of both education and everyday life, the plan is provide the
goodnet service to all rooms as part of the standard room rate. As such, from
September 2005 there will be no separate charge for using goodnet 's data/Internet
service or for receiving incoming calls on the phone that is provided in each room.
Outgoing calls must be paid for and goodnet offers very low rates on UK and
International destinations and a variety of pre-pay options.
Until September 2005, members can opt in to receive the goodnet data and PC-TV
service for a cost of £12 per month.
Who Runs the Service?
goodnet is provided by a private company called ForeVision. ForeVision has
designed and installed the service, and supports goodnet by providing a helpdesk,
on-site training and system engineers.
Future Developments
The first phase of goodnet has focused on provision of data, telephone and TV
services. We are always investigating the possible provision of additional services,
which we will detail should they become available. Feel free to email us at
[email protected] with any suggestions!

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2.0 The goodnet Data Service
What is the Data Service Provided by goodnet?
There are two elements to the goodnet data service: Ethernet networking in all
member rooms and wireless networking in common areas.
In all member rooms throughout the College, an “always on”, high-performance,
network connection provides access to the Internet. In technical terms, the data
service is based on an Ethernet network architecture with 10/100 Mbps connections
to each member room and a 1000 Mbps or Gigabit backbone across the College.
Wireless coverage is also available throughout all common areas at Goodenough
College, including the Great Hall, Freddy's, Libraries, Common Rooms, Quads and
the gardens. The system is based on the popular WiFi or 802.11b standard,
enabling the vast majority of laptop or notebook computers to connect easily and
use the service.
Because goodnet is a shared service and one user’s behaviour may affect the
network performance for other, there is an Acceptable Use Policy for the service
which should be read by anyone using the service.
System Requirements
To use the data service provided by goodnet, you will need a desktop or notebook
PC running Windows 2000/XP or an Apple Mac running OS/X.
To use the data service in rooms, your computer must be able to connect to an
Ethernet network. This is usually achieved in one of three ways:
•PC/Mac has a built-in 10/100 Ethernet or LAN connector
•Adding a 10/100 Ethernet LAN card to a free PCMCIA slot
•Using a USB Ethernet adapter
You will also need an Ethernet or RJ-45 cable (note: this is different to the cable for
a dial-up modem).
To use the wireless service in common areas, you will need a laptop or handheld
with WiFi 802.11b or 802.11g wireless capability. This is usually achieved in one of
three ways:
•Laptop or handheld with wireless adapter
•Adding a wireless card to a free expansion (e.g. PCMCIA) slot
•Using a USB wireless adapter

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Please note, PCs with 802.11a wireless cards will not be able to connect to the
goodnet wireless service.
It is possible to use unsupported systems on goodnet, including older versions of
Windows, Apple Macs and Linux PCs, however user support cannot be guaranteed.
If a problem cannot be easily resolved then the ultimate action is for the user to
upgrade to a supported device and Operating System.
What Applications Are Supported?
The following applications are supported fully by goodnet:
•Web access (HTML etc.)
•Email (POP3, SMTP, Web-based)
•FTP client (i.e. not FTP hosting)
•Instant Messenger
All other applications are not officially supported and so any assistance is offered
only on a 'best-efforts' basis.
Regulations and Misuse
goodnet is provided as a service to all members living at Goodenough College and
the College aims to provide every user with a first-class data and Internet service
without overly restrictive rules and regulations. However, users should respect their
fellow members and not do anything that would cause the overall network
performance and service to deteriorate.
An Acceptable Use Policy for the service is provided as an Appendix to this guide.
Members should be aware that anyone using the goodnet service is deemed to
have read, understood and accepted the published Acceptable Use Policy
Attention is also drawn to The Lawful Business Practice Regulations (2000) that
allow organisations to monitor communications transmitted over their systems
without consent for specific purposes, e.g. ensuring the effective operation of the
system and investigating or detecting unauthorised use. Any monitoring that the
College may undertake will comply with the Regulations. We do not monitor calls, or
your connection to an Internet Service Provider. This document gives the required
notice that limited monitoring of service management may take place. Data
collection when monitoring goodnet will comply with the Data Protection Act .
Computer misuse may also be a matter for legal proceedings, and the University will
involve the relevant authorities where appropriate.

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Security and Protection Issues
On any network, security and protection of both the system itself and users’ PCs is
important. goodnet has up to 700 users all connected to the outside world via the
Internet, and so security and protection is a top priority. As such, all goodnet PC
and Mac users are required to use up-to-date anti-virus software.
Details of free and paid-for personal anti-virus and firewall software are included in
Section 5 of this Manual.
Users with PCs running Windows XP or Windows 2000 should also perform a
Windows Update at regular intervals (this can be easily run from the 'Start/All
Programs' menu option).

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3.0 Connecting to the Data Service in Your Room
Checking Your Computer for an Ethernet Adapter or Card
Most modern computers come with an Ethernet adapter or network card built in. If
you are unsure whether or not your computer does have one, look for a socket or
jack on the back or side of your computer marked with the following symbol:
or
What to Do If You Don’t Have a Built-In Ethernet Card or Adapter
If you do not have a built-in Ethernet card or adapter then you need to buy one.
•If you have a desktop or “tower”-type PC then you will need a Network
Interface Card (or “NIC”) that you will need to install “inside” your computer.
•If you have a laptop or notebook computer then you will need an Ethernet
card in the form of a PCMCIA card which will easily slot into the side of your
computer
•Both desktop PC and laptop users can also use a USB Ethernet adapter,
which is perhaps the easiest method of adding Ethernet. This simply plugs
into a free USB port on your computer and gives you an Ethernet jack to
connect an RJ-45 cable to the wall outlet in your room.
For reference, we have also provided the name and manufacturer part number of
one popular and low cost model for each of the three options above. If you search
with these terms, on a website such as http://www.dabs.com or
http://www.insight.com/uk you will easily find these type of products for sale too.
•NIC card for desktop PCs: NETGEAR FA311 Network Adapter. Under £10.
•PCMCIA adapter for laptops: D-Link DFE 690TXD CardBus adapter. Under
£25.
•USB Ethernet Adapter for desktops or laptops: Belkin F5D5050 USB
Ethernet Adapter. Under £15.
Follow the instructions that come with your new Ethernet device and when you have
successfully installed it, continue with your goodnet set-up.

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Cables
Make sure you have an RJ-45 cable (or “Ethernet cable”). This is different from a
telephone/modem/RJ-11 cable that you may have used in the past for connecting to
the Internet with a built-in dial-up modem. You can easily check the cable you have
against the diagrams below:
This is an RJ-11 cable. If you look closely you can see it has four
pins and wires. This is NOT suitable for connecting to goodnet.
These are both RJ-45 cables (the one on the
left is a “Crimped Plug”, the one on the right a “Moulded Plug”). If you look closely you can
see it has eight pins and wires. They are both suitable for connecting to goodnet.
Plugging In
In single rooms and bedrooms in flats, connect your RJ-45 cable from the Ethernet
jack on your computer to the new data socket (marked with your room number).
In the lounges of flats, the data outlet is already used by the Set Top Box installed in
the room. To connect a PC in this room to the data service, connect the RJ-45 cable
from the Ethernet jack on your computer to the spare data socket (labelled “2”) on
the Set Top Box itself:

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Connecting to the Network
Simply, connect your PC or Mac from its Ethernet/network port to the new data
outlet on your wall or to the spare port on your Set Top Box using the correct cable
(as described in the section above), then start up your computer.
Most modern computers will be set up to automatically connect to the goodnet
network and so once your PC/Mac has booted, if you open a browser (e.g. Internet
Explorer) you should be able to browse the Internet.
If this doesn’t work, then you may need to re-set some of your computer’s network
settings as below:
Windows XP Settings
1. Go to the Control Panel and double click on the icon for Network Connections (if using
WinXP) or Network and dial-up connections (if using Win2000)
2. Double click on Local Area Connection or Local Area Network
3. Select Properties and ensure Internet Protocol (TCP/IP) is ticked
4. Click on Properties and ensure that Obtain an IP address automatically and Obtain DNS
server address automatically are both checked (as below):
You should now be able to open a browser and see the Service web pages. If you
are still having problems, try the following:
1. Go to Start / Run, and when the Run prompt appears, type CMD then press OK.
2. In the dos command window that has opened (“old fashioned” black & white box) type
ipconfig/all

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3. Check that your IP Address starts with 172.24….
4. Check that the Default Gateway starts with 172.24….
5. If any of these settings are not as they should be, type ipconfig /release and then press
Enter. Then type ipconfig /renew and press Enter
If these settings are still not as they should be, call the goodnet helpline on 01189
898 391.
Windows 98 Settings
1. Go to the Control Panel and double click on the Network icon
2. From the list of components locate your network card or adapter, highlight this and click on
Properties
3. Select the tab for IP Address and ensure it is set to Obtain an IP address automatically
(as below):