NETGEAR MS108EUP Manual

Hardware Installation Guide
8-port Ultra60 PoE++ Multi-Gigabit (2.5G)
Ethernet Plus Switch
MS108EUP
NETGEAR, Inc.
350 E. Plumeria DriveOctober 2021
San Jose, CA 95134, USA202-12574-01

Support and Community
Visit netgear.com/support to get your questions answered and access the latest
downloads.
You can also check out our NETGEAR Community for helpful advice at
community.netgear.com.
Regulatory and Legal
Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français
canadien à https://www.netgear.com/support/download/.
(If this product is sold in Canada, you can access this document in Canadian French at
https://www.netgear.com/support/download/.)
For regulatory compliance information including the EU Declaration of Conformity, visit
https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy.
By using this device, you are agreeing to NETGEAR’s Terms and Conditions at
https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the
device to your place of purchase within your return period.
Do not use this device outdoors. The PoE port is intended for intra building connection
only.
Applicable to 6 GHz devices only: Only use the device indoors. The operation of 6 GHz
devices is prohibited on oil platforms, cars, trains, boats, and aircraft, except that
operation of this device is permitted in large aircraft while flying above 10,000 feet.
Operation of transmitters in the 5.925-7.125 GHz band is prohibited for control of or
communications with unmanned aircraft systems.
This switch is designed for indoor use only. If you want to connect to a device located
outdoors, the outdoor device must be properly grounded and surge protected, and
you must install an Ethernet surge protector inline between the switch and the outdoor
device. Failure to do so can damage the switch.
WARNING: Before connecting this switch to outdoor cables or devices, see
https://kb.netgear.com/000057103 for safety and warranty information.
Trademarks
© NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.
2
8-port Ultra60 PoE++ Multi-Gigabit (2.5G) Ethernet Plus Switch MS108EUP

Revision History
CommentsPublish DatePublication Part
Number
First publication.October 2021202-12574-01
3
8-port Ultra60 PoE++ Multi-Gigabit (2.5G) Ethernet Plus Switch MS108EUP

Contents
Chapter 1 Introduction
Overview................................................................................................6
Features.................................................................................................6
Safety instructions and warnings........................................................7
Chapter 2 Hardware Overview
Front panel with ports and LEDs......................................................12
LEDs......................................................................................................13
Back panel...........................................................................................14
RJ-45 ports for 100/1000/2.5GBASE-T Ethernet connectivity......14
Reset / Factory Defaults button........................................................15
Chapter 3 Applications
PoE++ and PoE+ overview................................................................17
PoE++ and high-speed desktop switching.....................................18
Chapter 4 Installation
Step 1: Prepare the site......................................................................20
Step 2: Protect against electrostatic discharge..............................20
Step 3: Unpack the switch.................................................................21
Step 4: Install the switch....................................................................22
Install the switch on a flat surface.................................................22
Wall-mount the switch horizontally..............................................22
Wall-mount the switch vertically...................................................24
Mount the switch to a pole or another surface..........................24
Step 5: Connect devices to the switch.............................................25
Step 6: Check the installation...........................................................25
Step 7: Apply power and check the LEDs.......................................26
Step 8: Manage the switch................................................................26
Chapter 5 Troubleshooting
Troubleshooting chart.......................................................................28
PoE troubleshooting suggestions....................................................29
Additional troubleshooting suggestions.........................................30
4

1
Introduction
This hardware installation guide complements the installation guide that came with your
switch and applies to the NETGEAR 8-port Ultra60 PoE++ Multi-Gigabit (2.5G) Ethernet
Plus Switch Model MS108EUP.
The switch provides eight Multi-Gigabit Ethernet copper ports that each can support
2.5 Gbps, 1 Gbps, and 100 Mbps speed. Ports 1–4 support Ultra60 PoE++ (802.3bt) so
that each port can deliver power of up to 60W PoE++ to devices such as WiFi 6 access
points, security cameras, PoE speakers, and LED lighting. Ports 5–8 each can deliver
power of up to 30W PoE+ (802.3at) to devices that do not require high power. The
maximum PoE power budget of the switch across all active PoE+ and PoE++ ports is
230W.
This chapter serves as an introduction to the switch and includes the following sections:
• Overview
• Features
• Safety instructions and warnings
Note: For more information about the topics that are covered in this manual, visit the
support website at netgear.com/support.
Note: For technical specifications, see the data sheet at
https://www.netgear.com/business/wired/switches/plus. For switch documentation,
including the installation guide and user manual, visit netgear.com/support/download.
5

Overview
The switch provides eight Multi-Gigabit Ethernet copper ports that support 2.5 Gbps,
1 Gbps, and 100 Mbps speed:
•Ports 1-4: Support Ultra60 PoE++ (802.3bt), allowing each port to deliver power
up to 60W PoE++.
•Port 5-8: Support PoE+ (802.3at), allowing each port to deliver power up to 30W
PoE+.
All copper ports use RJ-45 connectors. The switch supports a maximum PoE power
budget of 230W across all active PoE+ and PoE++ ports.
Note: For information about application examples, see Applications on page 16.
You can install the switch freestanding or mounted to a wall. The switch is IEEE compliant
and offers low latency. All ports can automatically negotiate to the highest speed, which
makes the switch very suitable for a mixed environment with multispeed Gigabit Ethernet,
Gigabit Ethernet, and Fast Ethernet.
For 2.5 Gbps and 1 Gbps Ethernet connections, use Category 5e (Cat 5e) or higher-rated
Ethernet cables terminated with RJ-45 connectors.
Features
The switch supports the following key hardware features:
•Eight multispeed Ethernet ports (1–8), each of which supports 2.5G, 1G, and 100M.
•Four Ultra60 PoE++ (802.3bt) ports (1–4).
•Four PoE+ (802.3at) ports (5–8).
•Total PoE power budget of 230W for the switch.
•MAC table size of 16K.
•40 Gbps line-rate, full-duplex, nonblocking switch fabric.
•Full compatibility with IEEE standards:
- IEEE 802.3 Ethernet
- IEEE 802.3u 100BASE-T
- IEEE 802.3ab 1000BASE-T
- IEEE 802.3bz NBASE-T
Hardware Installation Guide6Introduction
8-port Ultra60 PoE++ Multi-Gigabit (2.5G) Ethernet Plus Switch MS108EUP

-IEEE 802.3x Full-duplex flow control
- IEEE 802.1Q VLAN tagging
- IEEE 802.3ad Link aggregation (LAG with LACP)
-IEEE 802.1p Class of Service (QoS)
-IEEE 802.3az Energy Efficient Ethernet (EEE)
-IEEE 802.1af (PoE)
- IEEE 802.1at (PoE+)
- IEEE 802.1bt (PoE++)
•AutoSensing and autonegotiating capabilities for all ports.
•Auto Uplink™ technology is supported on all ports.
•Automatic address learning function to build the packet-forwarding information
table. The table contains up to 16K Media Access Control (MAC) addresses.
•Store-and-forward transmission to remove bad packets from the network.
•Active flow control to minimize packet loss and frame drops.
•Per-port status LEDs and system status LEDs.
•NETGEAR green power-saving features:
-Energy efficiency mode that fully conforms to the IEEE802.3az standard
- Per-port automatic change to a lower power mode when the port link is down
Safety instructions and warnings
Use the following safety guidelines to ensure your own personal safety and to help
protect your system from potential damage.
To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment,
observe the following precautions:
•This product is designed for indoor use only in a temperature-controlled and
humidity-controlled environment.
Note the following:
-For more information about the environment in which this product must operate,
see the environmental specifications in the appendix or the data sheet.
-If you want to connect the product to a device located outdoors, the outdoor
device must be properly grounded and surge protected, and you must install an
Hardware Installation Guide7Introduction
8-port Ultra60 PoE++ Multi-Gigabit (2.5G) Ethernet Plus Switch MS108EUP

Ethernet surge protector inline between the indoor product and the outdoor
device. Failure to do so can damage the product.
WARNING: Before connecting the product to outdoor cables or devices, see
https://kb.netgear.com/000057103 for additional safety and warranty information.
Failure to follow these guidelines can result in damage to your NETGEAR product,
which might not be covered by NETGEAR’s warranty, to the extent permissible by
applicable law.
•Observe and follow service markings:
- Do not service any product except as explained in your product documentation.
Some devices should never be opened.
-If applicable to your product, opening or removing covers that are marked with
the triangular symbol with a lightning bolt can expose you to electrical shock.
We recommend that only a trained technician services components inside these
compartments.
•If any of the following conditions occur, unplug the product from the power outlet,
and then replace the part or contact your trained service provider:
- Depending on your product, the power adapter, power adapter cable, power
cable, extension cable, or plug is damaged.
-An object fell into the product.
- The product was exposed to water.
- The product was dropped or damaged.
-The product does not operate correctly when you follow the operating
instructions.
•Keep the product away from radiators and heat sources. Also, do not block cooling
vents.
•Do not spill food or liquids on your product components, and never operate the
product in a wet environment. If the product gets wet, see the appropriate section
in your troubleshooting guide, or contact your trained service provider.
•Do not push any objects into the openings of your product. Doing so can cause fire
or electric shock by shorting out interior components.
•Use the product only with approved equipment.
•If applicable to your product, allow the product to cool before removing covers or
touching internal components.
Hardware Installation Guide8Introduction
8-port Ultra60 PoE++ Multi-Gigabit (2.5G) Ethernet Plus Switch MS108EUP

•Operate the product only from the type of external power source indicated on the
electrical ratings label. If you are not sure of the type of power source required,
consult your service provider or local power company.
•To avoid damaging your system, if your product uses a power supply with a voltage
selector, be sure that the selector is set to match the power at your location:
-115V, 60 Hz in most of North and South America and some Far Eastern countries
such as South Korea and Taiwan
- 100V, 50 Hz in eastern Japan and 100V, 60 Hz in western Japan
-230V, 50 Hz in most of Europe, the Middle East, and the Far East
•Be sure that attached devices are electrically rated to operate with the power available
in your location.
•Depending on your product, use only a supplied power adapter or approved power
cable:
If your product uses a power adapter:
-If you were not provided with a power adapter, contact your local NETGEAR
reseller.
-The power adapter must be rated for the product and for the voltage and current
marked on the product electrical ratings label.
If your product uses a power cable:
-If you were not provided with a power cable for your system or for any
AC-powered option intended for your system, purchase a power cable approved
for your country.
-The power cable must be rated for the product and for the voltage and current
marked on the product electrical ratings label. The voltage and current rating of
the cable must be greater than the ratings marked on the product.
•To help prevent electric shock, plug the system and peripheral power cables into
properly grounded power outlets.
•If applicable to your product, the peripheral power cables are equipped with
three-prong plugs to help ensure proper grounding. Do not use adapter plugs or
remove the grounding prong from a cable. If you must use an extension cable, use
a three-wire cable with properly grounded plugs.
•Observe extension cable and power strip ratings. Make sure that the total ampere
rating of all products plugged into the extension cable or power strip does not
exceed 80 percent of the ampere ratings limit for the extension cable or power strip.
Hardware Installation Guide9Introduction
8-port Ultra60 PoE++ Multi-Gigabit (2.5G) Ethernet Plus Switch MS108EUP

•To help protect your system from sudden, transient increases and decreases in
electrical power, use a surge suppressor, line conditioner, or uninterruptible power
supply (UPS).
•Position system cables, power adapter cables, or power cables carefully. Route
cables so that they cannot be stepped on or tripped over. Be sure that nothing rests
on any cables.
•Do not modify power adapters, power adapter cables, power cables or plugs. Consult
a licensed electrician or your power company for site modifications.
•Always follow your local and national wiring rules.
Hardware Installation Guide10Introduction
8-port Ultra60 PoE++ Multi-Gigabit (2.5G) Ethernet Plus Switch MS108EUP

2
Hardware Overview
This chapter describes the switch hardware features.
The chapter includes the following sections:
• Front panel with ports and LEDs
• LEDs
• Back panel
• RJ-45 ports for 100/1000/2.5GBASE-T Ethernet connectivity
• Reset / Factory Defaults button
11

Front panel with ports and LEDs
The following figure shows the front panel of the switch.
Figure 1. Front panel
From left to right, the front panel provides the following components:
•Power LED (see LEDs on page 13).
•PoE Max LED (see LEDs on page 13).
•Recessed Reset / Factory Defaults button (see Reset / Factory Defaults button on
page 15).
•Eight independent 100/1000/2.5GBASE-T RJ-45 ports, each with a left LED that
functions as the combined link, speed, and activity LED and a right LED that indicates
the PoE status (see LEDs on page 13).
-Ports 1-4 (blue label): Ultra60 PoE++ (802.3bt) ports. Each port can deliver
power up to 60W PoE++.
-Port 5-8 (yellow label): PoE+ (802.3at) ports. Each port can deliver power up
to 30W PoE+.
For more information about the 100/1000/2.5GBASE-T RJ-45 ports, see RJ-45 ports
for 100/1000/2.5GBASE-T Ethernet connectivity on page 14.
Hardware Installation Guide12Hardware Overview
8-port Ultra60 PoE++ Multi-Gigabit (2.5G) Ethernet Plus Switch MS108EUP

LEDs
This section describes the LED designations.
Table 1. LEDs on the front panel
DescriptionLED
Solid green. The switch is powered on and operating normally.
Blinking green. The switch is booting.
Off. Power is not supplied to the switch.
Power LED
Off. Sufficient (more than 7W of) PoE power is available.
Solid yellow. Less than 7W of PoE power is available.
Blinking yellow. At least once during the previous two minutes, less than 7W of PoE
power was available.
PoE Max LED
(The status of the switch’s
PoE budget.)
Solid green. A valid 2.5 Gbps link is established.
Blinking green. The port is transmitting or receiving packets at 2.5 Gbps.
Solid yellow. A valid 1000 Mbps or 100 Mbps link is established.
Blinking yellow. The port is transmitting or receiving packets at 1000 Mbps or
100 Mbps.
Off. No port link is established.
Ports 1–8 left LED
Link, speed, and activity for
Ethernet ports 1 to 8
Off. The port is not delivering PoE power.
Solid green. The port is delivering PoE power.
Solid yellow. A PoE fault occurred.
Ports 1–8 right LED
PoE status for Ethernet ports
1 to 8.
Hardware Installation Guide13Hardware Overview
8-port Ultra60 PoE++ Multi-Gigabit (2.5G) Ethernet Plus Switch MS108EUP

Back panel
The back panel contains a Kensington lock slot for an optional security cable and an
DC power receptacle for the DC power adapter cable that came in the switch package.
The DC power receptacle is rated at 54V / 4.7A.
The following figure shows the back panel.
Figure 2. Back panel
RJ-45 ports for 100/1000/2.5GBASE-T
Ethernet connectivity
All RJ-45 copper (Ethernet) ports support autosensing. When you insert a cable into an
RJ-45 port, the automatically ascertains the maximum speed (100 Mbps, 1 Gbps, or
2.5 Gbps) and duplex mode (half-duplex or full-duplex) of the attached device:
All ports support a Category 5e (Cat 5e) cable (or higher-rated Ethernet cable) terminated
with an 8-pin RJ-45 connector.
To simplify the procedure for attaching devices, all RJ-45 ports support Auto Uplink
technology. This technology allows you to attach devices to the RJ-45 ports with either
straight-through or crossover cables.
When you insert a cable into one of the ’s RJ-45 ports, the automatically performs the
following actions:
•Senses whether the cable is a straight-through or crossover cable.
•Determines whether the link to the attached device requires a normal connection
(such as when you are connecting the port to a computer) or an downlink connection
(such as when you are connecting the port to a switch or WiFi access point).
•Automatically configures the RJ-45 port to enable communications with the attached
device. The Auto Uplink technology compensates for setting uplink connections
while eliminating concern about whether to use crossover or straight-through cables
when you attach devices.
Hardware Installation Guide14Hardware Overview
8-port Ultra60 PoE++ Multi-Gigabit (2.5G) Ethernet Plus Switch MS108EUP

Reset / Factory Defaults button
The switch provides a recessed Reset / Factory Defaults button on the front panel so
that you can either restart (power-cycle) the switch or return the switch to its factory
default settings, causing all custom settings to be erased.
To restart the switch or return the switch to its factory default settings:
1. Insert a device such as a straightened paper clip into the opening.
2. Do one of the following:
•Restart the switch. Press the Reset / Factory Defaults button for about two
seconds. (Do not press the button for more than five seconds!)
The switch restarts but retains its custom settings. During this process, the Power
LED is blinking green.
•Return the switch to its factory default settings. Press the Reset / Factory
Defaults button for at least five seconds.
The switch restarts and returns to its factory default settings. During this process,
the Power LED is blinking green.
Hardware Installation Guide15Hardware Overview
8-port Ultra60 PoE++ Multi-Gigabit (2.5G) Ethernet Plus Switch MS108EUP

3
Applications
The switch is designed to provide flexibility in configuring network connections. The
switch can be used as your only network traffic–distribution device for PoE and non-PoE
devices or with 2.5 Gbps and 1 Gbps Ethernet distribution hubs, routers, access points,
and other switches.
This chapter includes the following sections:
• PoE++ and PoE+ overview
• PoE++ and high-speed desktop switching
16

PoE++ and PoE+ overview
The PoE++ ports (1–4) support IEEE 802.3bt. These ports are also compatible with PoE+
(IEEE 802.3at) and PoE (IEEE 802.3af) and can support non-PoE devices. The maximum
PoE power that an individual PoE++ port can supply is 60W.
The PoE+ ports (5–8) support IEEE 802.3at. These ports are also compatible with PoE
(IEEE 802.3af) and can support non-PoE devices. The maximum PoE power that an
individual PoE+ port can supply is 30W.
The maximum PoE power budget for the switch across all active PoE++ and PoE+ ports
is 230W.
The PoE++ and PoE+ power supplied by the switch is prioritized in ascending port
order (from port 1 to port 8), with a total power budget of 230W across all active PoE++
and PoE+ ports.
The following table shows the standard power ranges, calculated with the maximum
cable length of 328 feet (100 meters). If a device receives insufficient PoE power from
the switch, consider using a shorter cable.
Table 2. PoE classes and PoE power allocations
Power Delivered to the
Device
Maximum Power
Supplied by the Switch
Class DescriptionCompatible PoE
Standard
Device
Class
0.44W–13.0W15.4WDefault power (full)PoE, PoE+, and PoE++0
0.44W–3.84W4.0WVery low powerPoE, PoE+, and PoE++1
3.84W–6.49W7.0WLow powerPoE, PoE+, and PoE++2
6.49W–13.0W15.4WMid powerPoE, PoE+, and PoE++3
13.0W–25.5W30.0WHigh powerPoE+ and PoE++4
25.5W–40.0W45.0WUltra high powerPoE++5
40.05W–51.0W60.0WUltra high powerPoE++6
For more information about PoE, see the installation guide and user manual, both of
which you can download from netgear.com/support/download/.
Hardware Installation Guide17Applications
8-port Ultra60 PoE++ Multi-Gigabit (2.5G) Ethernet Plus Switch MS108EUP

PoE++ and high-speed desktop switching
The following figure shows a high-speed desktop switching configuration with PoE++,
PoE+, and non-PoE devices in a mixture of 2.5G and 1G connections. In this sample
configuration, port 8 functions as an uplink to a 2.5G router that is connected to the
Internet.
Figure 3. Sample PoE++ and high-speed desktop switching configuration
PoE++ PoE+ Non PoE
DevicePort
Number
DevicePort
Number
1G PoE+ AP (such as a WAC540)52.5G computer (non-PoE connection)1
1G PoE+ IP conference phone62.5G ReadyNAS (non-PoE connection)2
1G PoE+ PTZ camera72.5G PoE++ AP (such as a WAX630)3
2.5G router (non-PoE connection)82.5G PoE++ AP (such as a WAX630)4
Hardware Installation Guide18Applications
8-port Ultra60 PoE++ Multi-Gigabit (2.5G) Ethernet Plus Switch MS108EUP

4
Installation
This chapter describes the installation procedures for the switch. Switch installation
involves the steps described in the following sections:
• Step 1: Prepare the site
• Step 2: Protect against electrostatic discharge
• Step 3: Unpack the switch
• Step 4: Install the switch
• Step 5: Connect devices to the switch
• Step 6: Check the installation
• Step 7: Apply power and check the LEDs
• Step 8: Manage the switch
19

Step 1: Prepare the site
Before you install the switch, make sure that the operating environment meets the site
requirements that are listed in the following table.
Table 3. Site requirements
RequirementsCharacteristics
Desktop installations. Provide a flat table or shelf surface.
Wall installations. Use the wall-mount screws that are supplied with the switch to attach
the switch to a wall.
Mounting
Locate the switch in a position that allows you to access the front panel ports, view the
front panel LEDs, and access the power connector on the back panel.
Access
Use the DC power adapter and AC power cable that are supplied with the switch. Make
sure that the AC outlet that you use for the power cable is not controlled by a wall switch,
which can accidentally turn off power to the outlet and the switch.
Power source
Route cables to avoid sources of electrical noise such as radio transmitters, broadcast
amplifiers, power lines, and fluorescent lighting fixtures.
Cabling
Temperature. Install the switch in a dry area with an ambient temperature between 32ºF
and 104ºF (0ºC and 40ºC) Keep the switch away from heat sources such as direct sunlight,
warm-air exhausts, hot-air vents, and heaters.
Operating humidity. The maximum relative humidity of the installation location must
not exceed 95 percent, noncondensing.
Ventilation. Do not restrict airflow by covering or obstructing air inlets on the sides of
the switch. Keep at least 2 inches (5.08 centimeters) free on all sides for cooling. The
room or wiring closet in which you install the switch must provide adequate airflow.
Operating conditions. Keep the switch at least 6 feet (1.83 meters) away from the nearest
source of electromagnetic noise, such as a photocopy machine.
Environmental
Step 2: Protect against electrostatic
discharge
WARNING: Static electricity can harm delicate components inside your switch. To
prevent static damage, discharge static electricity from your body before you touch any
of the electronic components. You can do so by periodically touching an unpainted
metal surface on the switch.
Hardware Installation Guide20Installation
8-port Ultra60 PoE++ Multi-Gigabit (2.5G) Ethernet Plus Switch MS108EUP