NETGEAR MS108TUP Manual

Hardware Installation Guide
8-port Ultra60 PoE++ Multi-Gigabit (2.5G)
Ethernet Smart Switch
Model MS108TUP
NETGEAR, Inc.
350 E. Plumeria DriveOctober 2023
San Jose, CA 95134, USA202-12663-01

Support and Community
Visit netgear.com/support to get your questions answered and access the latest
downloads.
You can also check out our NETGEAR Community for helpful advice at
community.netgear.com.
Regulatory and Legal
Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français
canadien à https://www.netgear.com/support/download/.
(If this product is sold in Canada, you can access this document in Canadian French at
https://www.netgear.com/support/download/.)
For regulatory compliance information including the EU Declaration of Conformity, visit
https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy.
By using this device, you are agreeing to NETGEAR’s Terms and Conditions at
https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the
device to your place of purchase within your return period.
Do not use this device outdoors. The PoE source is intended for intra building connection
only.
Applicable to 6 GHz devices only: Only use the device indoors. The operation of 6 GHz
devices is prohibited on oil platforms, cars, trains, boats, and aircraft, except that
operation of this device is permitted in large aircraft while flying above 10,000 feet.
Operation of transmitters in the 5.925-7.125 GHz band is prohibited for control of or
communications with unmanned aircraft systems.
Trademarks
© NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.
Revision History
CommentsPublish DatePublication Part
Number
Initial publication.October 2023202-12663-01
2
8-port Ultra60 PoE++ Multi-Gigabit (2.5G) Ethernet Smart Switch Hardware Installation Guide

Contents
Chapter 1 Introduction
Overview................................................................................................6
Features.................................................................................................6
Safety instructions and warnings........................................................7
Chapter 2 Hardware Overview
Front panel with ports and LEDs......................................................12
LEDs......................................................................................................13
Back panel...........................................................................................14
RJ-45 ports for 100/1000/2.5GBASE-T Ethernet connectivity......14
Multi-function Reset/Factory Defaults button.................................15
Restart (power-cycle) the switch...................................................15
Reset the switch to factory default settings but maintain the
registration status...........................................................................15
Reset the switch to factory default settings and erase the
registration status...........................................................................16
Chapter 3 Applications
PoE++ and PoE+ overview................................................................18
PoE++ and high-speed desktop switching.....................................19
Chapter 4 Installation
Step 1: Prepare the site......................................................................21
Step 2: Protect against electrostatic discharge..............................21
Step 3: Unpack the switch.................................................................22
Step 4: Install the switch....................................................................23
Install the switch on a flat surface.................................................23
Wall-mount the switch horizontally..............................................23
Wall-mount the switch vertically...................................................25
Mount the switch to a pole or another surface..........................25
Step 5: Connect devices to the switch.............................................26
Step 6: Check the installation...........................................................26
Step 7: Apply power and check the LEDs.......................................27
Step 8: Manage the switch................................................................27
3

Chapter 5 Troubleshooting
Troubleshooting chart.......................................................................31
PoE troubleshooting suggestions....................................................32
Additional troubleshooting suggestions.........................................33
4
8-port Ultra60 PoE++ Multi-Gigabit (2.5G) Ethernet Smart Switch Hardware Installation Guide

1
Introduction
This hardware installation guide complements the installation guide that came with your
switch and applies to the NETGEAR 8-port Ultra60 PoE++ Multi-Gigabit (2.5G) Ethernet
Smart Switch Model MS108TUP.
The switch provides eight Multi-Gigabit Ethernet copper ports that each can support
2.5 Gbps, 1 Gbps, and 100 Mbps speed.
Ports 1–4 support Ultra60 PoE++ (802.3bt) so that each port can deliver power of up to
60W PoE++ to devices such as WiFi 6 access points, security cameras, PoE speakers,
and LED lighting.
Ports 5–8 each can deliver power of up to 30W PoE+ (802.3at) to devices that do not
require high power. The maximum PoE power budget of the switch across all active
PoE+ and PoE++ ports is 230W.
This chapter serves as an introduction to the switch and includes the following sections:
• Overview
• Features
• Safety instructions and warnings
Note: For more information about the topics that are covered in this manual, visit the
support website at netgear.com/support.
Note: For technical specifications, see the data sheet at
https://www.netgear.com/business/wired/switches/plus. For switch documentation,
including the installation guide and user manual, visit netgear.com/support/download.
5

Overview
The switch provides eight Multi-Gigabit Ethernet copper ports that support 2.5 Gbps,
1 Gbps, and 100 Mbps speed:
•Ports 1–4: Support Ultra60 PoE++ (802.3bt), allowing each port to deliver power
up to 60W PoE++.
•Port 5–8: Support PoE+ (802.3at), allowing each port to deliver power up to 30W
PoE+.
All copper ports use RJ-45 connectors. The switch supports a maximum PoE power
budget of 230W across all active PoE+ and PoE++ ports.
Note: For information about application examples, see Applications on page 17.
You can install the switch freestanding or mounted to a wall. The switch is IEEE compliant
and offers low latency. All ports can automatically negotiate to the highest speed, which
makes the switch very suitable for a mixed environment with multispeed Gigabit Ethernet,
Gigabit Ethernet, and Fast Ethernet.
For 2.5 Gbps and 1 Gbps Ethernet connections, use Category 5e (Cat 5e) or higher-rated
Ethernet cables terminated with RJ-45 connectors.
Features
The switch supports the following key hardware features:
•Eight multispeed Ethernet ports (1–8), each of which supports 2.5G, 1G, and 100M
•Four Ultra60 PoE++ (802.3bt) ports (1–4)
•Four PoE+ (802.3at) ports (5–8)
•Total PoE power budget of 230W for the switch
•MAC table size of 16K
•40 Gbps line-rate, full-duplex, nonblocking switch fabric
•Full compatibility with IEEE standards:
- IEEE 802.3 Ethernet
- IEEE 802.3u 100BASE-T
- IEEE 802.3ab 1000BASE-T
- IEEE 802.3bz NBASE-T
Hardware Installation Guide6Introduction
8-port Ultra60 PoE++ Multi-Gigabit (2.5G) Ethernet Smart Switch Hardware Installation Guide

-IEEE 802.3x Full-duplex flow control
- IEEE 802.1Q VLAN tagging
- IEEE 802.3ad Link aggregation (LAG with LACP)
- IEEE 802.1ab LLDP
-IEEE 802.1p Class of Service (QoS)
- IEEE 802.1D Spanning Tree Protocol (STP)
- IEEE 802.1s Multiple Spanning Tree Protocol (MSTP)
- IEEE 802.1w Rapid Spanning Tree Protocol (RSTP)
- IEEE 802.1x RADIUS network access control
-IEEE 802.3az Energy Efficient Ethernet (EEE)
-IEEE 802.1af (PoE)
- IEEE 802.1at (PoE+)
- IEEE 802.1bt (PoE++)
•AutoSensing and autonegotiating capabilities for all ports
•Auto Uplink™ technology is supported on all ports
•Automatic address learning function to build the packet-forwarding information
table. The table contains up to 16K Media Access Control (MAC) addresses
•Store-and-forward transmission to remove bad packets from the network
•Active flow control to minimize packet loss and frame drops
•Per-port status LEDs and system status LEDs.
•NETGEAR green power-saving features:
-Energy efficiency mode that fully conforms to the IEEE802.3az standard
- Per-port automatic change to a lower power mode when the port link is down
Safety instructions and warnings
Use the following safety guidelines to ensure your own personal safety and to help
protect your system from potential damage.
Hardware Installation Guide7Introduction
8-port Ultra60 PoE++ Multi-Gigabit (2.5G) Ethernet Smart Switch Hardware Installation Guide

To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment,
observe the following precautions:
•This product is designed for indoor use only in a temperature-controlled and
humidity-controlled environment.
Note the following:
-For more information about the environment in which this product must operate,
see the environmental specifications in the appendix or the data sheet.
-If you want to connect the product to a device located outdoors, the outdoor
device must be properly grounded and surge protected, and you must install an
Ethernet surge protector inline between the indoor product and the outdoor
device. Failure to do so can damage the product.
WARNING: Before connecting the product to outdoor cables or devices, see
https://kb.netgear.com/000057103 for additional safety and warranty information.
Failure to follow these guidelines can result in damage to your NETGEAR product,
which might not be covered by NETGEAR’s warranty, to the extent permissible by
applicable law.
•Observe and follow service markings:
- Do not service any product except as explained in your product documentation.
Some devices should never be opened.
-If applicable to your product, opening or removing covers that are marked with
the triangular symbol with a lightning bolt can expose you to electrical shock.
We recommend that only a trained technician services components inside these
compartments.
•If any of the following conditions occur, unplug the product from the power outlet,
and then replace the part or contact your trained service provider:
- Depending on your product, the power adapter, power adapter cable, power
cable, extension cable, or plug is damaged.
-An object fell into the product.
- The product was exposed to water.
- The product was dropped or damaged.
-The product does not operate correctly when you follow the operating
instructions.
•Keep the product away from radiators and heat sources. Also, do not block cooling
vents.
Hardware Installation Guide8Introduction
8-port Ultra60 PoE++ Multi-Gigabit (2.5G) Ethernet Smart Switch Hardware Installation Guide

•Do not spill food or liquids on your product components, and never operate the
product in a wet environment. If the product gets wet, see the appropriate section
in your troubleshooting guide, or contact your trained service provider.
•Do not push any objects into the openings of your product. Doing so can cause fire
or electric shock by shorting out interior components.
•Use the product only with approved equipment.
•If applicable to your product, allow the product to cool before removing covers or
touching internal components.
•Operate the product only from the type of external power source indicated on the
electrical ratings label. If you are not sure of the type of power source required,
consult your service provider or local power company.
•To avoid damaging your system, if your product uses a power supply with a voltage
selector, be sure that the selector is set to match the power at your location:
-115V, 60 Hz in most of North and South America and some Far Eastern countries
such as South Korea and Taiwan
- 100V, 50 Hz in eastern Japan and 100V, 60 Hz in western Japan
-230V, 50 Hz in most of Europe, the Middle East, and the Far East
•Be sure that attached devices are electrically rated to operate with the power available
in your location.
•Depending on your product, use only a supplied power adapter or approved power
cable:
If your product uses a power adapter:
-If you were not provided with a power adapter, contact your local NETGEAR
reseller.
-The power adapter must be rated for the product and for the voltage and current
marked on the product electrical ratings label.
If your product uses a power cable:
-If you were not provided with a power cable for your system or for any
AC-powered option intended for your system, purchase a power cable approved
for your country.
-The power cable must be rated for the product and for the voltage and current
marked on the product electrical ratings label. The voltage and current rating of
the cable must be greater than the ratings marked on the product.
•To help prevent electric shock, plug the system and peripheral power cables into
properly grounded power outlets.
Hardware Installation Guide9Introduction
8-port Ultra60 PoE++ Multi-Gigabit (2.5G) Ethernet Smart Switch Hardware Installation Guide

•If applicable to your product, the peripheral power cables are equipped with
three-prong plugs to help ensure proper grounding. Do not use adapter plugs or
remove the grounding prong from a cable. If you must use an extension cable, use
a three-wire cable with properly grounded plugs.
•Observe extension cable and power strip ratings. Make sure that the total ampere
rating of all products plugged into the extension cable or power strip does not
exceed 80 percent of the ampere ratings limit for the extension cable or power strip.
•To help protect your system from sudden, transient increases and decreases in
electrical power, use a surge suppressor, line conditioner, or uninterruptible power
supply (UPS).
•Position system cables, power adapter cables, or power cables carefully. Route
cables so that they cannot be stepped on or tripped over. Be sure that nothing rests
on any cables.
•Do not modify power adapters, power adapter cables, power cables or plugs. Consult
a licensed electrician or your power company for site modifications.
•Always follow your local and national wiring rules.
Hardware Installation Guide10Introduction
8-port Ultra60 PoE++ Multi-Gigabit (2.5G) Ethernet Smart Switch Hardware Installation Guide

2
Hardware Overview
This chapter describes the switch hardware features.
The chapter includes the following sections:
• Front panel with ports and LEDs
• LEDs
• Back panel
• RJ-45 ports for 100/1000/2.5GBASE-T Ethernet connectivity
• Multi-function Reset/Factory Defaults button
11

Front panel with ports and LEDs
The following figure shows the front panel of the switch.
Figure 1. Front panel
From left to right, the front panel provides the following components:
•Power LED (see LEDs on page 13)
•PoE Max LED (see LEDs on page 13)
•Recessed Reset/Factory Defaults button (see Multi-function Reset/Factory Defaults
button on page 15)
•Eight independent 100/1000/2.5GBASE-T RJ-45 ports, each with a left LED that
functions as the combined link, speed, and activity LED and a right LED that indicates
the PoE status (see LEDs on page 13):
-Ports 1–4 (blue label): Ultra60 PoE++ (802.3bt) ports. Each port can deliver
power up to 60W PoE++.
-Port 5–8 (yellow label): PoE+ (802.3at) ports. Each port can deliver power up
to 30W PoE+.
For more information about the 100/1000/2.5GBASE-T RJ-45 ports, see RJ-45 ports
for 100/1000/2.5GBASE-T Ethernet connectivity on page 14.
Hardware Installation Guide12Hardware Overview
8-port Ultra60 PoE++ Multi-Gigabit (2.5G) Ethernet Smart Switch Hardware Installation Guide

LEDs
This section describes the LED designations.
Table 1. LEDs on the front panel
DescriptionLED
Solid green: The switch is powered on and operating normally.
Blinking green: The switch is booting.
Off: Power is not supplied to the switch.
Power LED
Off: Sufficient (more than 7W of) PoE power is available.
Solid yellow: Less than 7W of PoE power is available.
Blinking yellow: At least once during the previous two minutes, less than 7W of PoE
power was available.
PoE Max LED
(The status of the switch’s
PoE budget.)
Solid green: A valid 2.5 Gbps link is established.
Blinking green: The port is transmitting or receiving packets at 2.5 Gbps.
Solid yellow: A valid 1000 Mbps or 100 Mbps link is established.
Blinking yellow: The port is transmitting or receiving packets at 1000 Mbps or
100 Mbps.
Off: No port link is established.
Ports 1–8 left LED
Link, speed, and activity for
Ethernet ports 1 to 8
Off: The port is not delivering PoE power.
Solid green: The port is delivering PoE power.
Solid yellow: A PoE fault occurred. For more information, see PoE troubleshooting
suggestions on page 32.
Ports 1–8 right LED
PoE status for Ethernet ports
1 to 8.
Hardware Installation Guide13Hardware Overview
8-port Ultra60 PoE++ Multi-Gigabit (2.5G) Ethernet Smart Switch Hardware Installation Guide

Back panel
The back panel contains a Kensington lock slot for an optional security cable and an
DC power receptacle for the DC power adapter cable that came in the switch package.
The DC power receptacle is rated at 54V / 4.7A.
The following figure shows the back panel.
Figure 2. Back panel
RJ-45 ports for 100/1000/2.5GBASE-T
Ethernet connectivity
All RJ-45 copper (Ethernet) ports support autosensing. When you insert a cable into an
RJ-45 port, the automatically ascertains the maximum speed (100 Mbps, 1 Gbps, or
2.5 Gbps) and duplex mode (half-duplex or full-duplex) of the attached device:
All ports support a Category 5e (Cat 5e) cable (or higher-rated Ethernet cable) terminated
with an 8-pin RJ-45 connector.
To simplify the procedure for attaching devices, all RJ-45 ports support Auto Uplink
technology. This technology allows you to attach devices to the RJ-45 ports with either
straight-through or crossover cables.
When you insert a cable into one of the ’s RJ-45 ports, the automatically performs the
following actions:
•Senses whether the cable is a straight-through or crossover cable.
•Determines whether the link to the attached device requires a normal connection
(such as when you are connecting the port to a computer) or an downlink connection
(such as when you are connecting the port to a switch or WiFi access point).
•Automatically configures the RJ-45 port to enable communications with the attached
device. The Auto Uplink technology compensates for setting uplink connections
while eliminating concern about whether to use crossover or straight-through cables
when you attach devices.
Hardware Installation Guide14Hardware Overview
8-port Ultra60 PoE++ Multi-Gigabit (2.5G) Ethernet Smart Switch Hardware Installation Guide

Multi-function Reset/Factory Defaults button
The switch provides a recessed, multi-function Reset/Factory Defaults button on the
front panel. Depending on how long you press the button, this button lets you restart
(power-cycle) the switch or reset it to factory defaults, either with or without maintaining
the registration status. For more information, see the following sections.
Note: Before you restart or reset the switch, be sure to first export and save the
configuration file, so that you can restore the current switch configuration settings if
needed.
Restart (power-cycle) the switch
Note: We recommend that you export and save the configuration file before you press
the Reset/Factory Defaults button to restart the switch.
To restart the switch using the Reset/Factory Defaults button:
1. Insert a tool such as a straightened paper clip into the opening.
2. Press the Reset/Factory Defaults button for less than 5 seconds.
CAUTION: Do not press the button for more than 5 seconds!
During the restart process, the Power LED lights blinking green.
Reset the switch to factory default settings but maintain the
registration status
When you reset the switch to factory default settings but maintain the registration status,
all settings are erased and the switch restarts with factory default settings. The NETGEAR
registration status is maintained and not erased. After the switch is reset, you will need
to go through the initial login and setup process again.
Note: We recommend that you export and save the configuration file before you press
the Reset/Factory Defaults button to reset the switch.
To use the Reset/Factory Defaults button to reset the switch to factory default settings
but maintain the registration status:
1. Insert a tool such as a straightened paper clip into the opening.
Hardware Installation Guide15Hardware Overview
8-port Ultra60 PoE++ Multi-Gigabit (2.5G) Ethernet Smart Switch Hardware Installation Guide

2. Press the Reset/Factory Defaults button for more than 5 seconds but less than
10 seconds.
CAUTION: Do not press the button for more than 10 seconds or the device
registration flag will be erased from the switch and you will need to enter a registration
key or log into your MyNETGEAR.com account and manually enter your device
registration information.
During the reset process, the Power LED lights blinking green.
Reset the switch to factory default settings and erase the
registration status
Use this procedure to erase all settings, reset the switch to factory defaults, and erase
the registration flag from the switch. After the switch is reset, you will need to enter a
registration key or log in to your MyNETGEAR.com account, and then go through the
initial login and setup process again.
Note: We recommend that you export and save the configuration file before you press
the Reset/Factory Defaults button to reset the switch.
To use the Reset/Factory Defaults button to reset the switch to factory default settings
and erase the registration status:
1. Insert a tool such as a straightened paper clip into the opening.
2. Press the Reset/Factory Defaults button for more than 10 seconds.
CAUTION: After the switch is reset, you will need to enter a registration key or log
in to your MyNETGEAR.com account and manually enter your device registration
information, and then go through the initial login and setup process again.
During the restart or reset process, the Power LED lights blinking green.
Hardware Installation Guide16Hardware Overview
8-port Ultra60 PoE++ Multi-Gigabit (2.5G) Ethernet Smart Switch Hardware Installation Guide

3
Applications
The switch is designed to provide flexibility in configuring network connections. The
switch can be used as your only network traffic–distribution device for PoE and non-PoE
devices or with 2.5 Gbps and 1 Gbps Ethernet distribution hubs, routers, access points,
and other switches.
This chapter includes the following sections:
• PoE++ and PoE+ overview
• PoE++ and high-speed desktop switching
17

PoE++ and PoE+ overview
The switch provides PoE++ and PoE+ ports:
•PoE++ ports: The PoE++ ports (1–4) support IEEE 802.3bt. These ports are also
compatible with PoE+ (IEEE 802.3at) and PoE (IEEE 802.3af) and can support non-PoE
devices. The maximum PoE power that an individual PoE++ port can supply is 60W.
•PoE+ ports: The PoE+ ports (5–8) support IEEE 802.3at. These ports are also
compatible with PoE (IEEE 802.3af) and can support non-PoE devices. The maximum
PoE power that an individual PoE+ port can supply is 30W.
The PoE++ and PoE+ power supplied by the switch is prioritized in ascending port
order (from port 1 to port 8), with a total power budget of 230W across all active PoE++
and PoE+ ports. If the power requirements for attached powered devices (PDs) exceed
the total power budget of the switch, the PoE power to the device on port 8 (and, if
necessary, on port 7 too) is disabled to make sure that the devices connected to the
higher-priority, lower-numbered PoE ports are supported first.
Although a device might be listed as an 802.3bt PoE++-powered or 802.3at
PoE+-powered device, it might not require the maximum power limit that is specified
by its IEEE standard. Many devices require less power, allowing all 8 PoE ports to be
active simultaneously when the devices correctly report their PoE class to the switch.
The following table shows the standard power ranges, calculated with the maximum
cable length of 328 feet (100 meters). If a device receives insufficient PoE power from
the switch, consider using a shorter cable.
Table 2. PoE classes and PoE power allocations
Supported
on Ports
Power Delivered to
the Device
Maximum Power
Supplied by the
Switch
Class DescriptionCompatible PoE
Standard
Device
Class
Ports 1–80.44W–13.0W15.4WDefault power (full)PoE, PoE+, and
PoE++
0
Ports 1–80.44W–3.84W4.0WVery low powerPoE, PoE+, and
PoE++
1
Ports 1–83.84W–6.49W7.0WLow powerPoE, PoE+, and
PoE++
2
Ports 1–86.49W–13.0W15.4WMid powerPoE, PoE+, and
PoE++
3
Ports 1–813.0W–25.5W30.0WHigh powerPoE+ and PoE++4
Hardware Installation Guide18Applications
8-port Ultra60 PoE++ Multi-Gigabit (2.5G) Ethernet Smart Switch Hardware Installation Guide

Table 2. PoE classes and PoE power allocations (Continued)
Supported
on Ports
Power Delivered to
the Device
Maximum Power
Supplied by the
Switch
Class DescriptionCompatible PoE
Standard
Device
Class
Ports 1–425.5W–40.0W45.0WUltra high powerPoE++5
Ports 1–440.05W–51.0W60.0WUltra high powerPoE++6
For more information about PoE, see the installation guide and user manual, both of
which you can download by visiting netgear.com/support/download/.
PoE++ and high-speed desktop switching
The following figure shows a high-speed desktop switching configuration with PoE++,
PoE+, and non-PoE devices in a mixture of 2.5G and 1G connections. In this sample
configuration, port 8 functions as an uplink to a 2.5G router that is connected to the
Internet.
Figure 3. Sample PoE++ and high-speed desktop switching configuration
PoE++ PoE+ Non PoE
DevicePort
Number
DevicePort
Number
1G PoE+ AP (such as a WAX610)52.5G High-speed computer (non-PoE
connection)
1
1G PoE+ IP conference phone62.5G Storage device (non-PoE connection)2
1G PoE+ PTZ camera72.5G PoE++ AP (such as a WAX630)3
2.5G Router (non-PoE connection)82.5G PoE++ AP (such as a WAX630)4
Hardware Installation Guide19Applications
8-port Ultra60 PoE++ Multi-Gigabit (2.5G) Ethernet Smart Switch Hardware Installation Guide

4
Installation
This chapter describes the installation procedures for the switch. Switch installation
involves the steps described in the following sections:
• Step 1: Prepare the site
• Step 2: Protect against electrostatic discharge
• Step 3: Unpack the switch
• Step 4: Install the switch
• Step 5: Connect devices to the switch
• Step 6: Check the installation
• Step 7: Apply power and check the LEDs
• Step 8: Manage the switch
20