Network Equipment Technologies SBC 2000 User manual

NET Confidential –Copyright ©�2011 Network Equipment Technologies, Inc. All Rights Reserved
NET UX SYSTEMS
Unified Communications Exchange
Customer Documentation
(DRAFT)
September 2011

1. Getting To Know The UX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.1 UX Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.2 UX Ethernet and USB Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1.3 UX2000 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.4 UX System User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.5 UX System Hardware Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.5.1 Compliance and Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.5.1.1 Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.5.1.2 Electromagnetic Compatibility Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.5.1.3 Product Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1.5.1.4 UX1000 FCC and Industry Canada Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.5.1.5 UX2000 FCC and Industry Canada Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.5.2 Hardware Expansion Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.5.2.1 Application Solution Module (ASM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.5.2.1.1 Survivable Branch Appliance ASM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.5.2.2 Digital Signal Processing (DSP) Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
1.5.3 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
1.5.3.1 Electrostatic Discharge (ESD) Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.5.4 Safety Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
1.5.4.1 Power Connection Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
1.5.4.2 Restricted Access Location Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
1.5.4.3 System Grounding Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
1.5.5 UX1000 Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
1.5.5.1 UX1000 Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
1.5.6 UX2000 Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
1.5.6.1 UX2000 Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
1.5.7 UX2000 Interface Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
1.5.7.1 Inserting and Removing Interface Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
1.5.7.2 T1-E1 PSTN Interface Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
1.6 Installing the UX2000 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
1.6.1 UX2000 Chassis Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
1.7 Installing the UX1000 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
1.7.1 UX1000 Chassis Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Getting To Know The UX
This section describes the controls and indicators found on the hardware and in the user interface (UI).
UX Status LEDs
UX Ethernet and USB Ports
UX2000 Rear Panel
UX System User Interface
UX System Hardware Reference
Compliance and Regulatory Information
Declaration of Conformity
Electromagnetic Compatibility Information
Product Disposal
UX1000 FCC and Industry Canada Compliance Statements
UX2000 FCC and Industry Canada Compliance Statements
Hardware Expansion Modules
Application Solution Module (ASM)
Digital Signal Processing (DSP) Modules
Safety Precautions
Electrostatic Discharge (ESD) Precautions
Safety Requirements
Power Connection Requirements
Restricted Access Location Requirements
System Grounding Requirements
UX1000 Hardware Specifications
UX1000 Power Supplies
UX2000 Hardware Specifications
UX2000 Power Supplies
UX2000 Interface Cards
Inserting and Removing Interface Cards
T1-E1 PSTN Interface Cards
Installing the UX2000 Hardware
UX2000 Chassis Installation Requirements
Installing the UX1000 Hardware
UX1000 Chassis Installation Requirements
UX Status LEDs
This section describes the Status LEDs located on the front panel of the UX chassis, their status values and meaning.

1. Power Status LED
2. Alarms Status LED
3. Peer Node Status LED
4. Ready Status LED
For more information about the error states of these LEDs, see .Status Panel States and Actions
1. Power Status LED
This status LED indicates the power conditions of the UX system. The normal state of this LED is on and green.
2. Alarms Status LED
This status LED indicates if there are any critical alarms active on the UX system. The normal state of this LED is off.
3. Peer Node Status LED
This status LED indicates if the UX system is participating in a peer relationship. The normal state of this LED is off.
4. Ready Status LED
This status LED indicates if the UX system is ready to process calls. The normal state of this LED is on and green.
UX Ethernet and USB Ports
This section describes the Ethernet and USB ports found on the front panel of your US system.
UX Ethernet and Management Ports
Ethernet Ports
Management Port
UX USB Ports
Survivable Branch Appliance (SBA) USB Ports
UX Ethernet and Management Ports
Ethernet Ports
Your UX comes equipped with either four or eight Gigabit Ethernet ports located near the center of the front panel. The ports are grouped in two sets,
ports 1 through 4 on the bottom and ports 5 through 8 on the top as shown below.

Management Port
Your UX comes equipped with a single Management Port which is located adjacent to the bottom set of four Gigabit Ethernet (E1 - E4) ports.
UX USB Ports
Survivable Branch Appliance (SBA) USB Ports
The two SBA USB ports located on the right-hand side of the front panel .....
# Name Description
1 Reset System reset button. For more information, see .Resetting Configuration to Factory Defaults
2 USB Ports USB ports for UX main board
3 Power Power Status LED
4 Alarm Alarm Status LED
5 Peer Node Peer Node Status LED
6 Ready Ready Status LED
7 Admin System Administration Ethernet Port
8 Port 1 Primary Application Ethernet Port 1
9 Ports 2 - 4 Ethernet Ports 2 - 4
10 USB Ports USB ports for Application Service Module (when installed)
11 Expansion Bay Networking expansion bay
12 Expansion Bay Future expansion bay
UX2000 Rear Panel
This section describes the expansion slots, power supply bays, and other connectors found on the rear of the UX chassis.
# Name Description / Notes
1 ESD Plug Grounding plug for Electro Static Discharge (ESD) protection wrist strap
2 Ground Bolt Grounding bolt for chassis grounding

3 Slot 2 Slot 2 for hot-swappable UX Interface Cards
4 Slot 1 Slot 1 for hot-swappable UX Interface Cards
5 Left Power Supply Bay Slot for hot-swappable power supply
6 Right Power Supply Bay Slot for hot-swappable power supply
UX System User Interface
This section describes the UX System Web-based Graphical User Interface.
User Interface Requirements
Supported Browsers
Microsoft Internet Explorer 8 or higher
Firefox 3.6 and 4.0
For more information, see Supported Web Browsers.
The User Interface Description
Monitor Tab
Tasks Tab
Settings Tab
Logs Tab
System Tab
UX System Hardware Reference
This section contains physical and electrical specifications for the chassis and expansion modules, safety information, and compliance and regulatory
information.
Compliance and Regulatory Information
Declaration of Conformity
Electromagnetic Compatibility Information
Product Disposal
UX1000 FCC and Industry Canada Compliance Statements
UX2000 FCC and Industry Canada Compliance Statements
Hardware Expansion Modules
Application Solution Module (ASM)
Survivable Branch Appliance ASM
Digital Signal Processing (DSP) Modules
Safety Precautions
Electrostatic Discharge (ESD) Precautions

Safety Requirements
Power Connection Requirements
Restricted Access Location Requirements
System Grounding Requirements
UX1000 Hardware Specifications
UX1000 Power Supplies
UX2000 Hardware Specifications
UX2000 Power Supplies
UX2000 Interface Cards
Inserting and Removing Interface Cards
T1-E1 PSTN Interface Cards
Compliance and Regulatory Information
This section provides various compliance and regulatory information related to the safety and operation of the UX product.
Declaration of Conformity
Electromagnetic Compatibility Information
Product Disposal
UX1000 FCC and Industry Canada Compliance Statements
UX2000 FCC and Industry Canada Compliance Statements
Declaration of Conformity
A Declaration of Conformity for this UX product has been prepared and is on file at NET.

Electromagnetic Compatibility Information
Product Emission Class
The UX system is a Class A product. In a domestic environment this product may cause radio interference in which case the user may
be required to take adequate measures.
Emission Class Levels

Various national agencies (in the United States, the Federal Communications Commission (FCC)) govern the levels of electromagnetic emissions from
digital devices. Electromagnetic emissions can interfere with radio and television transmission. To reduce the risk of harmful interference these agencies
have established requirements for manufacturers of digital devices.
The manufacturer of a digital device must test and label a product to inform an end-user of the maximum emission level from the product when used in
accordance with its instructions. The emissions levels encountered are classified as Class A or Class B. A system that meets the Class A requirements
can be marketed for use in an industrial or commercial area. A system that meets the more stringent Class B requirement can be marketed for use in a
residential area in addition to an industrial or a commercial area.
The end user is generally held responsible for ensuring that the system is suitable for its environment as stated in the above paragraph, and bears the
financial responsibility for correcting any harmful interference.
Modifications
Modifications or changes made to this device, and not approved by Network Equipment Technologies, may void the authority granted by the FCC, or other
such agency, to operate this equipment.
Federal Communications Commission Notice
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.This equipment
generates, uses, and can create radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area can cause harmful interference in which case the user will be
required to correct the interference at the user's expense.
Canadian Notice
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of
Industry Canada.
Avis Canadien
Cet appareil numérique n'émet pas de bruits radioélectriques depassant les limites applicables aux appareils numériques de la Classe A prescrites dans
le Règlement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada.
Product Disposal
Ensure that you use proper methods for disposal of any UX equipment. Your disposal methods should be conducted in accordance with all national laws
and regulations.
Ultimate disposal of this product should be handled according to all national laws and regulations.
Dit produkt dient volgens alle landelijke wetten en voorschriften te worden afgedankt.
Tämän tuotteen lopullisesta hävittämisestä tulee huolehtia kaikkia valtakunnallisia lakeja ja säännöksiä noudattaen.
La mise au rebut définitive de ce produit doit être effectuée conformément à toutes les lois et réglementations en vigueur.
Dieses Produkt muß den geltenden Gesetzen und Vorschriften entsprechend entsorgt werden.
L'eliminazione finale di questo prodotto deve essere eseguita osservando le normative italiane vigenti in materia.

1.
2.
3.
Endelig disponering av dette produktet må skje i henhold til nasjonlae lover og forskrifter.
A descartagem final deste produto deverá ser efectuada de acordo com os regulamentos e a legislacão nacional.
El desecho final de este producto debe realizarse según todas las leyes y regulaciones nacionales.
Slutlig kassering av denna produkt bör skötas i enlighet med landets alla lagar och föreskrifter.
UX1000 FCC and Industry Canada Compliance Statements
This section describes the requirements for compliance with Federal Communications Commission (FCC) Rules and Industry Canada CS-03 standard.
FCC Registration and Requirements
Service
FCC Rules, Part 15
FCC Rules, Part 68
Industry Canada - Equipment Attachment Limitations
Statement of Compliance
Ringer Equivalence Number (REN)
EMC Compliance Statement
FCC Registration and Requirements
The following paragraphs describe the requirements and information based on FCC rules.
Service
If you experience problem with the NET - UX1000 Unified Exchange products, contact NET Technical Support Center at 1-800-800-4638 for information
on service or repairs. The telephone company can ask you to disconnect the equipment from the network until the problem is corrected or until you are
sure that the equipment is not malfunctioning.
FCC Rules, Part 15
The NET - UX1000 Unified Exchange has been tested and complies with the limits for a class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the
user will be required to correct the interference in the user’s expense.
FCC Rules, Part 68
FCC Part 68 Registration
The UX1000 Unified Exchange complies with Part 68 of the FCC Rules and the requirements adopted by the Administrative Council of Terminal
Attachments (ACTA). On the back of this equipment is a label that contains, among other information, the ACTA labeling identification numbers
US:1BHISNANUX1000 and US:1BHIS04BUX1000. If requested, this information must be given to the telephone company.
Ringer Equivalence Number (REN)
The ringer equivalence number (REN) is used to determine the quantity of devices which may be connected to the telephone line. Excessive
RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of RENs
should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact
the local telephone company.
Facility Interface Information
In order to connect registered terminal equipment to the telephone company lines, the terminal equipment must utilize FCC registered jacks.
Standardized jacks are used for this equipment.