New Air WAT10W User manual

Water Bottle Filtration
System
WAT10W
OWNERS MANUAL
Read and save these instructions.
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Trust has to be earned and we will earn yours. Customer happiness is
the focus of our business.
From the factory to the warehouse, from the sales floor to your home,
the whole NewAir family promises to provide you with innovative
products, exceptional service, and support when you need it the most.
Count on NewAir.
As a proud NewAir owner, welcome to our family. There are no robots
here, real people shipped your product and real people are here to help
you.
Thank you for your purchase and remember NewAir, A Name You Can
Trust.
Call us today at 855-963-9247
Or email [email protected]om
For future reference, we recommend you attach a copy of your sales receipt here
and record the following information. You will need this information if it
becomes necessary to contact the manufacturer for service inquiries.
Date of Purchase: ___________________________________
Serial Number: ___________________________________
Model Number: ___________________________________
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READ AND SAVE THESE INSTRUCTIONS.
TABLE OF CONTENTS
Specifications ....................................................................................................... 3
Safety Information & Warnings ........................................................................... 4
Parts List............................................................................................................... 5
Installation & Setup ............................................................................................. 6
Filling the Filtration System ......................................................................... 6
Cleaning & Maintenance...................................................................................... 7
Troubleshooting................................................................................................... 8
Limited Manufacturer’s Warranty ....................................................................... 9
SPECIFICATIONS
MODEL NO.
WAT10W
WATER FLOW RATE:
2.6 gallons/hour
TOTAL RATED WATER FLOW:
211 gallons
RATED SERVICE FLOW:
16 GPD
RATED FILTER LIFE:
6 months

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SAFETY INFORMATION & WARNINGS
Please keep the filter core out of the reach of children. Never allow a
child to play with the filter
The filtration system is not intended to disinfect water. Never use water that
is microbiologically unsafe or of unknown quality without adequate
disinfection before or after using the filtration system.
If the filter core is not cleaned thoroughly, some active carbon powder may
flow out along with the water; blocking the filter core. To ensure water
quality, it is recommended that the filter core not be installed for initial use
until after one bottle of water is filtered.
Change the filter core every 6 months for healthier, great-tasting water.
This product requires ambient temperatures of 50-100° F and must be kept
out of direct sunlight.
This filter is used with tap water. Water quality can vary with region and
poor water quality may affect the service life of the filter core and the
quality of water dispensed.
If this filter is not used for more than one week, rinse and air dry the filter
core for sealed storage. To use again, simply clean and replace the filter
core. Improper storage may cause an odor. If this occurs, we recommend
replacing the filter core.
During usage, if the water level in the lower barrel is higher than that of the
upper barrel, the filtration speed may decrease or stop. This is not a
malfunction and will correct itself.
After adding water, water cannot flow out of the filter core for some time
until trapped air is gone. This is not a malfunction. If only a little water
comes out, remove the filter core and replace it.
While cleaning, please keep the filter core sealing gasket properly attached.
Failure to do so may cause water leakage and thus affect water quality.
When replacing the filter core, we recommend rising out the entire water
filtration system.

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PARTS LIST

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INSTALLATION & SETUP
1. Screw the connecting nut of the float component into the lower barrel. DO
NOT OVER TIGHTEN.
2. Remove the bottle support on your water dispenser by turning counter-
clockwise and lifting it up. Then insert the lower barrel into the diversion
basin.
3. Screw the filter core into the connecting threads at the bottom of the
upper barrel. Securely tighten the filter to the upper barrel to make a tight
seal for improved filtration and to reduce the possibility of a leak.
4. Put the upper barrel with the filter core in the lower barrel. Add water to
the upper barrel and you will be good to go.
FILLING THE FILTRATION SYSTEM
1. Remove the top cover.
2. Pour cold tap water into the upper barrel. (For best results, always use
“COLD” tap water) NEVER USE HOT WATER! NEVER REMOVE THE WATER

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FILTRATION SYSTEM TO FILL THE UPPER BARREL. ALWAYS USE A PITCHER
TO FILL.
3. Use the guide on the face of the lower barrel to ensure you don’t overfill.
4. Replace the top cover.
CLEANING & MAINTENANCE
Please follow the instructions below in order to clean the filter core:
1. Immerse the filter core in the sink for about 7-8 mins, as shown in Fig. (1).
Shake the filter core up and down to ensure powder from the filter
material is washed away. The filter core cannot be washed in a dishwasher.
2. Replace the tap water in the sink and immerse it again, repeating Step 1.
3. Remove the filter core, align its inlet with the tap and rinse it with flowing
water for 3-4 mins. Move the filter material box, aim the outlet at the tap,
and wash it with flowing water for 5-6 mins as shown in Fig. (2).
4. To continue use, replaced the cleaned filter core (mount the front filter
core sealing gasket to avoid water leakage).
5. Don’t drink the first two bottles of filtered water. It is normal for carbon
dust to appear in the first fillings.
6. While cleaning, please keep the filter core sealing gasket properly
attached. Failing to do so may cause water leakage and affect water
quality.

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TROUBLESHOOTING
Problem
Possible Causes
Solution
Water is leaking
from the filter.
The rubber plug may
have fallen off.
Install the rubber plug
correctly.
The rubber plug is not
installed correctly.
See above.
There may be a foreign
object on the rubber
plug.
Clean the rubber plug.
Filter core sealing
gasket is not installed.
Install the filter core sealing
gasket.
Filter core sealing
gaskets deformed after
installation.
Install the filter core sealing
gaskets again.
There is no water
flow.
The water level in the
upper barrel may be
too low.
Add water to the upper
barrel.
Air may be blocking the
water flow.
Pat the upper barrel to
remove any trapped air.

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LIMITED MANUFACTURER’S WARRANTY
This appliance is covered by a limited manufacturer’s warranty. For one year
from the original date of purchase, the manufacturer will repair or replace any
parts of this appliance that prove to be defective in materials and
workmanship, provided the appliance has been used under normal operating
conditions as intended by the manufacturer.
Warranty Terms:
During the first year, any components of this appliance found to be defective
due to materials or workmanship will be repaired or replaced, at the
manufacturer’s discretion, at no charge to the original purchaser. The
purchaser will be responsible for any removal or transportation costs.
Warranty Exclusions:
The warranty will not apply if damage is caused by any of the following:
Damage in transit or when moving the appliance
Accident, alteration, misuse or abuse of the appliance such as using
non-approved accessories.
Use in commercial or industrial applications
Fire, water damage, theft, war, riot, hostility or acts of God such as
hurricanes, floods, etc.
Use of force or damage caused by external influences
Partially or completely dismantled appliances
Obtaining Service:
When making a warranty claim, please have the original bill of purchase with
purchase date available. Once confirmed that your appliance is eligible for
warranty service, all repairs will be performed by a NewAir™ authorized repair
facility. The purchaser will be responsible for any removal or transportation
costs. Replacement parts and/or units will be new, re-manufactured or
refurbished and is subject to the manufacturer’s discretion. For technical
support and warranty service, please email suppo[email protected]