
Warranty Certificate
Dist. Name and Address
Customer Name: ...........................................
Product: ...........................................
Serial No.: ...........................................
Invoice No. & Date: ...........................................
Eureka Forbes Ltd. (hereinafter the Company warrants that the goods (hereinafter the Goods)are free
from defects arising from faulty design workmanship and materials that would substantially affect the
functioning of the Goods under normal use for a period of 12 months from the date of sale. The
Company will repair or replace free of charge any part or parts of the Goods if it is fully satisfied, in its
sole discretion, that the defects is / are due to faulty material or workmanship only, provided it is used
in normal working condition and in accordance with the operating Manual. The warranty will be
governed by the following clauses:
1. The Customer will notify the Company in writing promptly of any defects noticed and give the
Company or its authorized agent adequate opportunity to inspect test and remedy them for
which the Customer will deposit the Goods if so required by the Company with the Company’s
office / service centre along with original Invoice in the city where they are sold.
2. Inspection, and Test Report of the Company’s office / service centre will be final and binding
under the Warranty for determining defects, repairs, alterations required or carried out or
certifying working of Goods thereafter.
3. The Company or its authorized agent will be entitled to retain any defective part replaced under
the Warranty.
4. Notwithstanding anything to the contrary contained in or implied by this Warranty.
a) The Company’s liability under this Warranty shall be limited to the first sale of the Goods by the
Company to Customer and will not apply or extend to any secondary or subsequent sale of the
Goods by the Customer.
b) The Company’s liability under this Warranty shall be limited only to defects in the Goods, which
occur under conditions of normal operation of the Goods, their proper and prescribed use.
Consumables like brushes, gears, bearings, belts, fuel, batteries, detergents, filters, activated
carbon, body parts and any components made of rubber, paper, cloth etc. will not be covered
under the warranty. This Warranty does not cover or extend to defects which are determined by
the Company or its authorized agents as abuse, misuse, faulty care, operation or maintenance
or repairs, alterations to the Goods or any part thereof by others or the use of the Goods on
electrical supply for which they are not designed or damage caused by lighting or other
electrical disturbances or interruptions.
c) The Company’s liability under this Warranty shall remain valid only if the Goods are duly
installed by the Company or its authorized agent at the location specified in the Invoice or
where the installation is at a place other than specified in the Invoice. Such installation is
undertaken by the Company or its authorized agent or franchisee Shifting of the Goods to any
other location will be Customer’s responsibility. Any damage caused during shifting will be
repaired on chargeable basis.
d) The Customer will have no claim against the Company, its employees and its authorized
agents or franchisees, under or pursuant to this Warranty in respect of death or injury to the
Customer or any other person or loss or damage to any property caused by or due to
equipment failure, breakdown or accident, fire or operation or utilization of the Goods
otherwise than in accordance with User’s Manual or by or due to any other cause external or
circumstances beyond the control of the Company.
e) The Company’s liability under this Warranty shall in no event and under no circumstances
exceed the price paid by the Customer to the Company / distributor for the Goods stated in the
Invoice.
This Warranty shall not be valid in case of accidental damage, theft or loss of items, or natural
calamities.
5) The Company reserves its right to transfer or assign the obligation under this warranty to any of
its subsidiaries or associate companies or competent nominee.
General:
For the purpose of this warranty, the following expressions shall have the meaning respectively.
1 The Goods shall mean the goods described in the purchase agreement.
2. The Customer shall mean the original purchaser of the Goods from the Company or its
authorized agent who is party to the purchase agreement.
3. The Company shall mean ‘Eureka Forbes Limited’
4. The purchase agreement shall mean the general terms conditions of sale agreed upon by the
customer and the company as printed in the invoice.
5. The invoice shall mean the invoice issued by the company or its agent to the customer.
Post warranty:
The customer may be offered a yearly service contract with the company, renewable on expiry of th contract.
Address SEAL AND SIGNATURE