©2005Alamo Group Inc. Index-1
Maverick (NHTS-100A,115A, 125A, 135A, Asy. Man)01/05
INTRODUCTION
ABOUT THIS MANUAL:
Theintentofthispublicationtoprovidethecompetenttechnicianwiththeinformationnecessary
to perform the CORRECT Assembly to the Alamo Industrial Product. This will, in turn provide for
complete customer satisfaction
ItishopedthattheinformationcontainedinthisandotherManualswillprovideenoughdetailto
eliminate the need for contact of the Alamo Industrial Technical Service Dept. However, it should be
understood that many instances may arrive where correspondence with the Manufacturer is neces-
sary.
CONTACTING MANUFACTURER: (Please help us Help You! Before You Call! )
Alamo Industrial Service Staff Members are dedicated to helping you solve your problem, or
your customer’s service problem as quickly and efficiently as possible. Unfortunately, we receive
entirely to many calls with only a minimum amount of information. In some cases, the correspondent
hasnevergoneouttolookattheequipmentandmerelycallsinquiringoftheproblemsdescribedtohim
by the operator or customer.
Most calls received by Alamo Industrial Service can be classified into approx. 6 general categories.
1. Hydraulicor MechanicalTrouble Shooting.
2. Request for Technical Information or Specifications.
3. Mountingor FittingProblem.
4. Special Service Problem.
5. Equipment Application Problems.
6. Tractor Problem Inquiries.
HOW YOU CAN HELP:
Makesurethe callisnecessary! Most of thecallsreceived maynotbenecessary iftheDealer
Service Technician would do the following.
1. Check the Service Information at your Dealership provided by Alamo Industrial, This
wouldinclude,ServiceBulletins,InformationBulletins,PartsManuals,OperatorsManuals, Assembly
ManualorServiceManual,manyoftheseareavailableviatheAlamoIndustrialInternetsite(www.Alamo-
Industrial.Com). Attempt to diagnose or repair problem before calling.
2. IfacalltoAlamoIndustrialisneeded,CertainInformationshouldbeavailableandready
fortheAlamoIndustrialServiceStaff.Suchinformationas, MachineModel,SerialNumber,YourDealer
Name,YourAccountNumberandAnyotherinformationthatwill beuseful. Thisinformationisvitalfor
the development of a prompt and correct solution to the problem. This will also help to develop a
databaseofproblemsandrelatedsolutions,whichwillexpediteasolutiontofutureproblemsofasimilar
nature. 3. The technician may be asked to provide detailed information about the problem
includingtheresultsofanyrequiredtroubleshootingtechniques.Iftheinformationisnotavailable,The
technician may be asked to get the information and call back. Most recommendations for repairs will
be based on the procedures listed in the Service Manual / Trouble Shooting Guide and Information
provided by customer.
CONTACT ALAMO INDUSTRIAL:
Alamo Industrial, 1502 E. Walnut St. Seguin TX. 78155, Technical Service Dept. PH: 830-379-1480
