New Rock Technologies MX100-TG User manual

MX100-TG USER MANUAL
Release 3.0

2
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transfer must include the most recent upgrade and all prior versions.

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TABLE OF CONTENTS
ABOUT THIS BOOK ................................................................................................................................... 6
WHO SHOULD USE THIS BOOK..................................................................................................... 6
CONVENTIONS USED IN THIS BOOK........................................................................................... 6
Notes, cautions, and Warnings.................................................................................................. 6
How Numbers Are Used............................................................................................................. 8
Replaceable Input Values........................................................................................................... 8
GETTING HELP................................................................................................................................... 9
Checklist...................................................................................................................................... 10
Contacts...................................................................................................................................... 10
INTRODUCTION ....................................................................................................................................... 12
Overview ............................................................................................................................................. 12
Features.............................................................................................................................................. 12
One to Four T1/E1 Span Capacity ....................................................................................... 12
Scalability .................................................................................................................................. 13
Processing Power.................................................................................................................... 13
Quick and Easy Installation.................................................................................................. 13
Simple Configuration.............................................................................................................. 13
Redundant and Hot Swappable Power Supply Modules............................................... 13
CHASSIS AND COMPONENTS ............................................................................................................. 14
Chassis................................................................................................................................................ 14
Dimensions ............................................................................................................................... 14
Weight......................................................................................................................................... 14
Front View........................................................................................................................................... 15
Control Module......................................................................................................................... 15
T1/E1 Module ............................................................................................................................ 17
Rear View............................................................................................................................................ 17
Power Supplies ........................................................................................................................ 17
Fans............................................................................................................................................. 18
INSTALLING THE MX100-TG................................................................................................................. 19
Site Preparation ................................................................................................................................. 19
Installing the Chassis ........................................................................................................................ 20
Connecting Main Power.................................................................................................................... 21
Configuration...................................................................................................................................... 21
GETTING STARTED................................................................................................................................. 22
Starting the MX100-TG..................................................................................................................... 22
Understanding the MX100-TG Web-GUI....................................................................................... 24
Introduction............................................................................................................................... 24
CONFIGURING THE MX100-TG............................................................................................................ 26
System Configuration........................................................................................................................ 26
Software Version ..................................................................................................................... 26
Hardware Version.................................................................................................................... 27
DSP Version.............................................................................................................................. 27
RTP Port Min and Max............................................................................................................ 27
First Digit Timeout(s).............................................................................................................. 27
Inter Digit Timeout(s).............................................................................................................. 27
Critical Digit Timeout(s)......................................................................................................... 27
DTMF Method............................................................................................................................ 28
Default Codec........................................................................................................................... 28
Echo Cancellation.................................................................................................................... 28

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SIP Configuration............................................................................................................................... 29
SIP Port ...................................................................................................................................... 29
Proxy........................................................................................................................................... 29
Registrar .................................................................................................................................... 30
Registration Expires............................................................................................................... 30
SIP Domain Name.................................................................................................................... 30
Authentication Mode............................................................................................................... 30
User Name................................................................................................................................. 31
Password................................................................................................................................... 31
Network Configuration....................................................................................................................... 31
Host Name................................................................................................................................. 31
Local IP Address...................................................................................................................... 31
Default Gateway....................................................................................................................... 31
Ethernet Configuration........................................................................................................... 31
DNS.............................................................................................................................................. 32
PPPoE......................................................................................................................................... 32
NTP.............................................................................................................................................. 32
Routing and Dialing Rule.................................................................................................................. 33
Dialing rules.............................................................................................................................. 33
Routing Table ........................................................................................................................... 34
IP Screening Table .................................................................................................................. 39
ISDN Settings..................................................................................................................................... 39
Flag.............................................................................................................................................. 39
Group ID..................................................................................................................................... 41
D Channel .................................................................................................................................. 41
Switch Side................................................................................................................................ 41
Hunting....................................................................................................................................... 42
Echo Cancellation.................................................................................................................... 42
TDM Settings...................................................................................................................................... 42
DS1 Type.................................................................................................................................... 42
DS0 Type.................................................................................................................................... 42
Line Framing............................................................................................................................. 43
Line Code................................................................................................................................... 43
Timing Source .......................................................................................................................... 43
Cable Matching......................................................................................................................... 43
Digit Adjust................................................................................................................................ 43
Advanced Setting............................................................................................................................... 43
Advanced System Settings................................................................................................... 44
IP Config..................................................................................................................................... 46
SIP Settings............................................................................................................................... 49
Border Proxy............................................................................................................................. 51
EMS Config................................................................................................................................ 53
lOG INFO.................................................................................................................................................... 55
Resource............................................................................................................................................. 55
Login User Info......................................................................................................................... 55
SIP Registration Info............................................................................................................... 56
Call Context Info ...................................................................................................................... 56
RTP Context Info...................................................................................................................... 56
ISDN Status........................................................................................................................................ 56
ISDN Group ID .......................................................................................................................... 57
State............................................................................................................................................ 57
Int ID............................................................................................................................................ 57
Side.............................................................................................................................................. 57
Echo............................................................................................................................................ 58
Hunting....................................................................................................................................... 58
DS1.............................................................................................................................................. 58

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Slot / ds1 / ds0.......................................................................................................................... 58
Equipped MAP.......................................................................................................................... 58
LineType .................................................................................................................................... 58
LineCode.................................................................................................................................... 58
LineBuildOut............................................................................................................................. 59
Clock Timing............................................................................................................................. 59
Payload....................................................................................................................................... 59
ISDN Call ............................................................................................................................................ 59
Group ID..................................................................................................................................... 59
TS (Time-Slot)........................................................................................................................... 59
DSP.............................................................................................................................................. 60
Remote ....................................................................................................................................... 60
Local............................................................................................................................................ 60
Codec.......................................................................................................................................... 60
Ref (Call Reference)................................................................................................................ 60
State............................................................................................................................................ 60
CPN.............................................................................................................................................. 65
CDPN........................................................................................................................................... 65
Timestamp................................................................................................................................. 65
CallID........................................................................................................................................... 65
Message Log...................................................................................................................................... 66
Boot Log.............................................................................................................................................. 66
TOOLS........................................................................................................................................................ 68
Factory Config.................................................................................................................................... 68
Upgrade............................................................................................................................................... 69
FTP Server................................................................................................................................. 69
User Name................................................................................................................................. 70
Password................................................................................................................................... 70
Filename..................................................................................................................................... 70
Change Password ............................................................................................................................. 70
Reboot................................................................................................................................................. 70
TROUBLESHOOTING.............................................................................................................................. 72
GETTING HELP................................................................................................................................. 72
Checklist.................................................................................................................................... 73
Contacts..................................................................................................................................... 73
PARTS AND ACCESSORIES ................................................................................................................. 74
MX100-TG Cables............................................................................................................................. 74
Spares................................................................................................................................................. 74

MX100-TG User Manual 6
ABOUT THIS BOOK
This book presents information on the system design and operation
of the New Rock MX100-TG media gateway. The purpose of this
information is to help you install, use, and maintain the MX100-TG
gateway.
WHO SHOULD USE THIS BOOK
This book is for product distributors, systems integrators, systems
analysts, and network administrators who design, install, configure,
and maintain wide area networks (WANs) and large-scale
communications applications. It contains conceptual and practical
information about how to use the MX100-TG gateway within your
network.
CONVENTIONS USED IN THIS BOOK
This book uses specific conventions to show the following types of
information:
•Number usage
•Replaceable input values
•Messages
Read the following sections to learn more about how this
information is shown in the rest of the book.
Notes, cautions, and Warnings
Notes show useful information and/or contain
information requiring attention.

MX100-TG User Manual 7
Cautions show information requiring extra attention

ABOUT THIS BOOK
MX100-TG User Manual 8
Warnings are information that, if not followed, could
result in injury or equipment damage.
How Numbers Are Used
When numbers are shown in this book, they can appear as
descriptive values or as data to be manipulated internally. Decimal
values are used frequently; however, alternate number bases are
useful when internal data is shown.
Large Decimal Numbers
Numbers greater than 9999 display in SI metric style, where whole
numbers that contain more than four digits are broken into groups of
three digits that are separated by spaces. For example, the number
sixteen thousand three hundred eighty three is shown as 16 383.
This avoids confusion between American and European
punctuation conventions. However, a number that is internally
manipulated by a computer is shown without punctuation or spaces.
For example, notice how the value 65 535 appears in the following
instruction without a space or a thousands separator within the
number:
Specify 65535 as a maximum value
Numbers with Different Bases
All numbers shown in this book are decimal values unless the
number base is binary or hexadecimal. In these cases, an identifier
precedes a binary or hexadecimal number. For example:
ythe value of binary 1010
ythe value of hex 4F
Replaceable Input Values
In some cases, you can insert user-defined values into commands
or you can specify local paths and filenames. These variable values
are shown in italic typeface.

ABOUT THIS BOOK
MX100-TG User Manual 9
For example, you might be asked to specify the name of your server
in this path:
A:\LOGIN\LOGIN servername
The italic typeface shows that you need to replace servername with
your local server name.
When prompted for variable input represented by lower-case letters,
follow these conventions:
When You See This Substitute This Value
b Any binary digit
h Any hexadecimal digit
n Any decimal digit
x Any alphabetic value, such as:
x:\DOS
where you substitute the correct drive letter
for x
Multiple letters A series of digits, such as:
FIRST 2 HEX BYTES: hhhh
where you substitute four hexadecimal
digits for hhhh
When prompted for variable input with embedded decimal points,
replace the variable digits and let the decimal points remain to
separate32-bit dotted-decimal address segments. For example, you
might be prompted to supply a 32-bit, dotted-decimal address in this
format:
nnn.nnn.nnn.nnn
where nnn is a decimal value from 0 through 255. Leading zeros
are not required.
GETTING HELP

ABOUT THIS BOOK
MX100-TG User Manual 10
If, after installing and configuring your New Rock equipment, you
cannot establish Technologies to or from the unit, carefully review
the information in this book prior to calling Customer Support (CS).
Before going any further, ensure that you have checked the
following:
•Console Port configuration. Verify that the baud rate of your
terminal is set to 115200 bps, data bits: 8, parity: none, stop bit:
1, flow control: none.
•Power reset. When cycling power, be sure to leave the power
off for a minimum of 30 seconds before reapplying power to
the unit.
Checklist
If, after carefully reviewing the information in this book and the New
Rock website knowledge base, your problem persists, contact your
product representative or a service representative at New Rock’s
Customer Support (CS). So we can serve you better, make a list of
the following items before calling:
•A detailed description of your problem.
•A complete listing of your system components and
configuration, including the serial number of your unit and the
current software version number.
•A narrative of the actions you performed prior to the problem.
•A list of all system messages posted by your unit.
Contacts
New Rock Technologies, Inc..
Corporate Headquarters(U.S.A)
Address：10 Merrymount Road, Quincy, MA 02169, USA
Office Phone：[phone] (U.S.A)
Corporate Headquarters(China)
Address：Unit C604,No.666 East Beijing Road, Shanghai, China
Zipcode：200001
Office Phone：[phone]

ABOUT THIS BOOK
MX100-TG User Manual 11
Fax：[phone]

MX100-TG User Manual 12
1
INTRODUCTION
This chapter presents a high-level introduction to the MX100-TG
gateway. The MX100-TG gateway provides voice transmission that
enables high-quality, cost-efficient Technologies VoIP service.
Overview
New Rock's MX100-TG product is designed to bridge the gap
between traditional, circuit-based Public Switched Telephone
Networks (PSTNs) and the emerging packet-switched networks.
The MX100-TG provides an excellent solution for merging digital
broadband access networks with the legacy telephone network in a
seamless, reliable manner.
Features
This section presents high-level information about the features of
the MX100-TG platform. It has been designed to serve smaller, cost
efficient deployment environments that require a rich feature set.
One to Four T1/E1 Span Capacity
The MX100-TG’s platform provides one to four T1/E1 spans of
capacity (up to 240 voice channels). This allows carriers to identify
the ideal size of their deployment and roll out appropriate levels of
service.

Introduction
MX100-TG User Manual 13
Scalability
The MX100-TG supports 1, 2 or 4 T1/E1 per chassis. This enables
carriers to size the gateway to fit their specific need。
Processing Power
The MX100-TG possesses 4800 MIPS processing power and
supports multiple voice codec (G.711, G.729A, G.723, iLBC, GSM)
as well as echo cancellation (G.168), DTMF relay (RFC2833), and
fax relay (T.30, T.38).
Quick and Easy Installation
The MX100-TG is packaged in a 1U chassis and can be quickly and
easily installed using standard tools. It has been designed using
industry standards and interoperates with major vendor’s
soft-switches.
Simple Configuration
The MX100-TG is configured and monitored via an intuitive built-in
web GUI. The GUI provides password protected access from
anywhere on the network.
Redundant and Hot Swappable Power Supply
Modules
The MX100-TG power supply modules are hot-swappable in the
event of a physical failure. These modules require no special tools
or training to perform a field replacement.

MX100-TG User Manual 14
2
CHASSIS AND
COMPONENTS
This chapter presents the functional architecture of the MX100-TG
gateway. It introduces the major gateway components, their
functions, and inter-activities.
As shown in Figure 1 and Figure 4, the MX100-TG chassis consists
of a control module, T1/E1 module, power supply modules, and two
fans. Interconnection is performed via a mid-plane which is
functionally equivalent to a backplane. The following sections cover
each component in more detail.
Chassis
Dimensions
The MX100-TG chassis is one rack unit (1RU) high, or 1.75 inches
(4.4 cm) high x 17.25 inches (43.82 cm) wide x 17.00 inches (43.18
cm) deep. It can be mounted on an Electronics Industry Association
(EIA) standard 19inch relay rack or optionally, on a rack shelf or
table.
Weight
The MX100-TG chassis weighs ~ 15 lbs. (7 kg).

Chassis and Components
MX100-TG User Manual 15
Front View
Figure 1 shows the front view of an MX100-TG chassis gateway:
Figure 1. MX100-TG Gateway, front View
Control Module
The MX100-TG Control Module (shown in Figure 2) contains the
control and processing circuitry and interfaces. The mainboard
module includes a daughtercard that provides additional
processing power. Voice capacity is controlled via the processing
power in the mainboard.
Figure 2. Control Module
AUX Port
The AUX (auxillary) port is not currently supported.
Port 1
Port 1 is used for local management access.
Port 2
Port 2 is not currently supported and will not be displayed in the
GUI.
Port 3
Port 3 is an auto-negotiating 10/100Base-T Ethernet port. It is the IP
port carrying the VoIP traffic, including SIP protocol and RTP

Chassis and Components
MX100-TG User Manual 16
packets. It may also be used to provide remote access for control,
management, and maintenance. Pin-outs are shown as follows:
RJ45 Pin-out LED Status
1 2 3 6 Orange Green
TX+ TX- RX+ RX- Activity Link
CON (Console) Port
The Console port is used to provide console access to the
MX100-TG during manufacturing and test and is not intended for
use in the field.
RJ45 Pin 1 2 3 4 5 6 7 8
Description NC NC TxD GND GND RxD NC NC
DB9 Pin 2 5 3
DB25 Pin 3 7 2
Indicators
The mainboard indicators have the following meanings:
Table 1: MX100-TG Indicators
Indicator Color Description
PWR
(Power) Green Power is on
Off Power is off
Status Green
(flashing) Normal operation
Red (flashing) System is in a diagnostic mode
with limited functionality
Red (on) System is in a start-up mode, not
ready for operation
Off System is locked in a
non-functional state
Alarm Green Normal operation (no alarms)
Red (flashing) Alarm condition from an unknown
source

Chassis and Components
MX100-TG User Manual 17
Red (on) Alarm condition with a known
source
T1/E1 Module
The T1/E1 Module (shown in figure 3) always has four active RJ-45
connections. Pinouts are shown as follows:
RJ45 Pin-out 1 2 3 4 5 6 7 8
Description RX_Ring RX_Tip NC TX_Ring TX_Tip NC NC NC
Since the Control Module controls the capacity of the system, only
the supported number of T1/E1 lines should be connected.
Figure 3. T1/E1 Module
Do not connect T1/E1 lines in excess of the system’s
capacity.
To determine the capacity of the MX100-TG see the
product label.
Rear View
Figure 4 shows the rear view of an MX100-TG chassis.
Figure 4. MX100-TG Gateway, Rear View
Power Supplies
The MX100-TG contains two auto-ranging power supplies. They are
capable of 100-240 VAC, 47-63 Hz. The supplies are redundant and
hot-swappable. While both supplies are installed, both are running
and sharing the power load of the MX100-TG. The power light

Chassis and Components
MX100-TG User Manual 18
indicates that the supply is on and in use. The alarm light indicates
that the indicated power supply is not functioning properly.
Fans
The MX100-TG chassis contains two fans that provide cooling for
the system. Both fans are required to be operational for the system
to operate correctly in its specified ambient temperature.

MX100-TG User Manual 19
3
INSTALLING THE MX100-TG
The installation of the MX100-TG gateway requires a few simple
tasks.
Site Preparation
Power Input
The MX100-TG requires 100-240 VAC, 47-63Hz. Maximum current
consumption is 1A.
Redundant Power Feeds
New Rock recommends redundant power feeds from separate
power sources or UPS power backup to ensure the continuous
operation of the gateway. This ensures proper operation of the
gateway in the event of a power loss from one of the sources.
Airflow and Thermal Cooling Requirements
The MX100-TG gateway is equipped with two fans for cooling the
system modules. The air intake is located on the right and left sides
with the exhaust vents being located on the rear of the chassis. To
prevent overheating, the air intake and exhaust must not be
obstructed. After installing the gateway avoid installing other
equipment that exhausts hot air directly into the MX100-TG air
intake.
The gateway produces heat at a maximum of 256 BTU/hr. The
facility air conditioning system must be capable of handling the heat

Installing the MX100-TG
MX100-TG User Manual 20
load to reduce the ambient air temperature to an acceptable level
for proper operation.
Space Allocation Guidelines
The gateway can be installed in a 19 inch EIA standard open relay
rack. An enclosed cabinet is not recommended unless it can provide
sufficient cooling capacity for the gateway.
Chassis Mounting Guidelines
The chassis can be flush or mid-mounted. A single gateway
requires 1.75 inches (1RU or 4.4cm) of vertical rack space, 17
inches (43cm) of rack depth and weighs approximately 15 lbs (7
kg).
Installing the Chassis
The MX100-TG is shipped in a protective carton to prevent damage
during shipping. The shipping carton contains the following items:
yMX100-TG gateway chassis (with modules installed)
yPower cable assemblies
yMX100-TG gateway documentation and software on CD
Standard configuration accessories can be added or removed
based on customers’ demands.
To install the chassis:
1. Remove the MX100-TG chassis from its shipping carton.
2. The MX100-TG chassis is shipped with its rack mount ears
positioned for front (flush) mounting. To change the mount
position of the chassis, use a #2 Phillips screwdriver to remove
the three #8-32 screws affixing each rack mount ear.
Reposition the rack mount ears to the desired mount position.
3. Lift the chassis into the rack so that the chassis mounting ears
are aligned with the rack holes. Partially install one rack screw
in the bottom corner of each side for the keyhole cutouts. Set
the chassis over the partially installed rack screws, then install
the remaining rack screws (rack screws not provided).