New Rock Technologies MX100E Series User manual
New Rock Technologies, Inc.
MX100E SIP-ISDN Gateway Series
User Manual
MX100E-1E1/T1
MX100E-2E1/T1
MX100E-4E1/T1
http://www.newrocktech.com
Tel: +86 21-61202700
Fax: +86 21-61202704
Document No.: MB5-E001-P
Document Version: 201404
Amendent Records
Document Rev. 01 (Apr, 2014 )
Copyright © New Rock Technologies, Inc. 2014. All rights reserved.
All or part of this document may not be excerpted, reproduced and transmitted in any form or by any
means without prior written permission from the company.
Contents
1 Overview..................................................................................................................................................... 1-1
1.1 Product Introduction...........................................................................................................................................1-1
1.2 Features.............................................................................................................................................................1-1
1.3 Equipment Structure..........................................................................................................................................1-2
1.3.1 Front & Back Panel.................................................................................................................................1-2
1.3.2 CON Port................................................................................................................................................1-4
1.3.3 Specifications .........................................................................................................................................1-5
2 Installation Preparation............................................................................................................................. 2-1
2.1 Installation Precautions......................................................................................................................................2-1
2.2 Site Requirements .............................................................................................................................................2-1
2.2.1 Temperature and Humidity.....................................................................................................................2-1
2.2.2 Cleanliness.............................................................................................................................................2-1
2.2.3 Power Supplier.......................................................................................................................................2-2
2.2.4 Grounding...............................................................................................................................................2-2
2.2.5 Electromagnetic Environment.................................................................................................................2-2
2.2.6 Other Facilities........................................................................................................................................2-2
2.3 Opening Inspection............................................................................................................................................2-3
3 Installation.................................................................................................................................................. 3-1
3.1 Tools and Meters...............................................................................................................................................3-1
3.2 Rack Mounting...................................................................................................................................................3-1
3.2.1 Attaching the Brackets............................................................................................................................3-1
3.2.2 Mounting the Gateway............................................................................................................................3-1
3.3 Installing Cables.................................................................................................................................................3-2
3.3.1 Connecting Console Port........................................................................................................................3-2
3.3.2 Connecting the Ethernet Cable...............................................................................................................3-3
3.3.3 Connecting the T1/E1 Cable...................................................................................................................3-3
3.3.4 Connecting the Grounding Cable ...........................................................................................................3-4
3.3.5 Connecting the Power Cord....................................................................................................................3-4
3.3.6 Verifying Installation ...............................................................................................................................3-5
4 Powering up the Gateway......................................................................................................................... 4-1
4.1 Verification before Power-up..............................................................................................................................4-1
4.1.1 Checking Appearance ............................................................................................................................4-1
4.1.2 Checking Power Supply..........................................................................................................................4-1
4.1.3 Powering up the Gateway.......................................................................................................................4-1
5 Parameter Setting...................................................................................................................................... 5-1
5.1 Login..................................................................................................................................................................5-1
5.2 Buttons Used on Gateway Management Interface ............................................................................................5-2
5.3 Basic Configuration............................................................................................................................................5-2
5.3.1 Network Configuration............................................................................................................................5-2
5.3.2 System Configuration .............................................................................................................................5-4
5.3.3 SIP Configuration ...................................................................................................................................5-5
5.3.4 TDM Configuration .................................................................................................................................5-6
5.3.5 FoIP........................................................................................................................................................5-8
5.3.6 ISDN.......................................................................................................................................................5-9
5.4 Advanced Configuration...................................................................................................................................5-12
5.4.1 Routing Table.......................................................................................................................................5-12
5.4.2 Application Examples of Routing Table................................................................................................5-16
5.4.3 IP Table................................................................................................................................................5-17
5.4.4 Digit Map ..............................................................................................................................................5-18
5.4.5 System..................................................................................................................................................5-20
5.4.6 Security.................................................................................................................................................5-21
5.4.7 White List..............................................................................................................................................5-22
5.4.8 Media Stream.......................................................................................................................................5-22
5.4.9 SIP Related Configuration....................................................................................................................5-23
5.4.10 RADIUS..............................................................................................................................................5-25
5.4.11 Encryption...........................................................................................................................................5-26
5.4.12 Tones..................................................................................................................................................5-27
5.5 Status...............................................................................................................................................................5-28
5.6 Log Management.............................................................................................................................................5-28
5.6.1 System Status ......................................................................................................................................5-28
5.6.2 Call Message........................................................................................................................................5-29
5.6.3 ISDN Status..........................................................................................................................................5-30
5.6.4 System Startup.....................................................................................................................................5-31
5.6.5 Manage Log..........................................................................................................................................5-32
5.7 System Tool.....................................................................................................................................................5-33
5.7.1 Change Password................................................................................................................................5-33
5.7.2 Configuration Export.............................................................................................................................5-33
5.7.3 Configuration Import.............................................................................................................................5-34
5.7.4 Software Upgrade.................................................................................................................................5-34
5.7.5 Restore Factory Settings......................................................................................................................5-36
5.7.6 Software Restart...................................................................................................................................5-37
5.7.7 System Reboot.....................................................................................................................................5-37
5.8 Version Information..........................................................................................................................................5-37
5.9 Logout..............................................................................................................................................................5-37
Contents of Figure
Figure 1-1 Front Panel.............................................................................................................................................1-2
Figure 1-2 Back Panel .............................................................................................................................................1-4
Figure 3-1 Installation of MX100E Series L-shape Brackets....................................................................................3-1
Figure 3-2 Mount MX100E to Rack..........................................................................................................................3-2
Figure 3-3 Cable of Connecting MX100E CON .......................................................................................................3-3
Figure 3-4 Connecting the T1/E1 Cable...................................................................................................................3-4
Figure 5-1 Login Interface for MX100E Gateway Configuration...............................................................................5-1
Figure 5-2 Network Configuration Interface.............................................................................................................5-2
Figure 5-3 System Configuration Interface ..............................................................................................................5-5
Figure 5-4 SIP Configuration Interace......................................................................................................................5-6
Figure 5-5 TDM Configuration Interface...................................................................................................................5-7
Figure 5-6 FoIP Configuration Interface...................................................................................................................5-9
Figure 5-7 ISDN Configuration Interface 1.............................................................................................................5-10
Figure 5-8 ISDN Configuration Interface 2.............................................................................................................5-10
Figure 5-9 ISDN configuration Interface 3..............................................................................................................5-12
Figure 5-10 Configuration Interface for Routing Table...........................................................................................5-13
Figure 5-11 Configuration Interface for IP Table....................................................................................................5-17
Figure 5-12 Configuration Interface for Digit Map..................................................................................................5-18
Figure 5-13 System Advanced Configuraiton Interface..........................................................................................5-20
Figure 5-14 Security Configuration Interface .........................................................................................................5-21
Figure 5-15 White List Configuration Interface.......................................................................................................5-22
Figure 5-16 Media Stream Configuration Interface................................................................................................5-22
Figure 5-17 SIP Related Configuration Interface ...................................................................................................5-24
Figure 5-18 RADIUS Configuration Interface.........................................................................................................5-25
Figure 5-19 Encryption Configuration Interface .....................................................................................................5-26
Figure 5-20 Tones Configuration Interface ............................................................................................................5-27
Figure 5-21 ISDN Status Interface.........................................................................................................................5-28
Figure 5-22 System Status Interface......................................................................................................................5-29
Figure 5-23 Call Message Interface.......................................................................................................................5-30
Figure 5-24 ISDN Status Interface.........................................................................................................................5-30
Figure 5-25 System Startup Interface....................................................................................................................5-32
Figure 5-26 Manage Log Interface.........................................................................................................................5-32
Figure 5-27 Change Password Interface ...............................................................................................................5-33
Figure 5-28 Configuration Export Interface............................................................................................................5-34
Figure 5-29 Configuration Import Interface............................................................................................................5-34
Figure 5-30 Interface of Upgrade...........................................................................................................................5-35
Figure 5-31 File Upload Interface ..........................................................................................................................5-35
Figure 5-32 Upgrade Interface...............................................................................................................................5-36
Figure 5-33 Prompt of Upgrade Process ...............................................................................................................5-36
Figure 5-34 Interface of Successful Upgrade.........................................................................................................5-36
Figure 5-35 Version Information Interface..............................................................................................................5-37
Contents of Table
Table 1-1 Front Panel..............................................................................................................................................1-2
Table 1-2 Indicators.................................................................................................................................................1-3
Table 1-3 Pinouts of Ethernet Ports.........................................................................................................................1-3
Table 1-4 Pinouts of T1/E1 Module .........................................................................................................................1-4
Table 1-5 Description of Back Panel........................................................................................................................1-4
Table 1-6 Standard Table for Lead Wire of Pin at Configuration Port (CON)...........................................................1-4
Table 1-7 Attributes of CON Port.............................................................................................................................1-4
Table 1-8 Specifications...........................................................................................................................................1-5
Table 2-1 Standard Configuration............................................................................................................................2-3
Table 5-1 Network Configuration Interface ..............................................................................................................5-2
Table 5-2 System Configuration Parameters...........................................................................................................5-5
Table 5-3 Codec Methods Supported by Gateway ..................................................................................................5-5
Table 5-4 SIP Configuration Parameters.................................................................................................................5-6
Table 5-5 TDM Configuration Parameters...............................................................................................................5-7
Table 5-6 Operated Numbers and Translation Rules ..............................................................................................5-7
Table 5-7 FoIP Configuration Parameters ...............................................................................................................5-9
Table 5-8 ISDN Configuration Parameters ............................................................................................................5-11
Table 5-9 Routing Table Format............................................................................................................................5-14
Table 5-10 Number Transformations.....................................................................................................................5-15
Table 5-11 Routing Destination .............................................................................................................................5-16
Table 5-12 Description of Digit map.......................................................................................................................5-18
Table 5-13 Advanced System Configuration Parameters......................................................................................5-20
Table 5-14 Security Configuration Parameters......................................................................................................5-21
Table 5-15 Media Stream Configuration Parameters.............................................................................................5-23
Table 5-16 SIP Related Configuration Parameter..................................................................................................5-24
Table 5-17 RADIUS Configuration Parameter .......................................................................................................5-25
Table 5-18 Encryption Configuration Interface.......................................................................................................5-26
Table 5-19 Tones Configuration Parameters.........................................................................................................5-27
Table 5-20 Status Parameters...............................................................................................................................5-28
Table 5-21 System Status Parameters..................................................................................................................5-29
Table 5-22 ISDN Status Parameters......................................................................................................................5-30
Table 5-23 Manage Log Parameters .....................................................................................................................5-32
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1 Overview
1.1 Product Introduction
The MX100E gateway (hereinafter referred to as the MX100E) is one of VoIP product series developed
by New Rock Technologies Inc. It uses the SIP and T1/E1 interfaces for the inter-conversion of IP packets
and PCM signals, allowing the interworking of the IP-based new-generation voice network to legacy
Public Switched Telephone Network (PSTN), and the private branch exchange (PBX) of an enterprise.
As a carrier-class VoIP gateway, the MX100E is designed under the requirements of telecom operators,
integrators, value-added service providers as well as large and medium-sized enterprises for VoIP
services. The MX100E has distinctive advantages over other similar products in terms of performance,
system reliability, compatibility and cost performance. In addition, the MX100E has efficient
software/hardware architecture and powerful DSP processing capabilities, ensuring the realization of
major functions (including the conversion between PCM signals and IP packets, G.711 or G.729A
encoding and decoding of voice signal, and echo cancellation, etc.) even under full load conditions.
By supporting the ISDN PRI signalling, the MX100E can control its calls with the PSTN or PBX. The
call control between the MX100E and media gateway controller (softswitch) is carried out through
Session Initiation Protocol (SIP). By now, the MX100E has successfully passed the interoperability test
with various softswitch platforms and IP PBX products in domestic and overseas markets.
1.2 Features
The MX100E has the following characteristics:
High performance
The DSP chip with powerful voice processing used by the MX100E is developed by the TI Company. Its
DSP daughter card ensures a 6000 MIPS processing capability for each gateway, enabling the MX100E
to provide functions of voice signal processing (G.711, G.729A, and G.723.1), echo cancellation, and fax
relay (T.38) under full load conditions (120 calls).
High security
The network security of the MX100E has been confirmed by NSFOCUS, a proven global leader in
providing enterprise-level network security solutions and services. To ensure a better security, the
MX100E supports Secure Shell (SSH) and Hypertext Transfer Protocol over Secure Socket Layer
(HTTPS), and provides functions including signalling and media stream encryption, automatic password
strength test, password change notification, password anti-crack, ciphertext data storage, external network
access control, blacklist/whitelist, and system log backup.
High reliability and maintainability
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To meet the requirements of telecom operators on the gateway reliability, the hardware design of the
MX100E, from architecture to component selection, takes full consideration of improving the mean time
between failures (MTBF), including features such as redundant power supply option and dual Ethernet
ports. In addition, the MX100E uses a web-based graphical management interface to facilitate user
configuration and routine maintenance.
Low cost and high reward
How to reduce cost and investment risk is one of the major challenges a user faces when choosing an
IP-based new generation of voice device. The MX100E helps reducing users’ cost by increasing new
functions and applications to follow the ongoing evolution of VoIP technologies. This feature can be
realized through New Rock’s software upgrade free of charge policy within the life cycle of the MX100E.
In support of multiple protocols
The MX100E supports different kinds of protocols including Session Initiation Protocol (SIP), Real-time
Transport Protocol (RTP), Trivial File Transfer Protocol (TFTP), File Transfer Protocol (FTP), Hypertext
Transfer Protocol (HTTP), Session Traversal Utilities for NAT (STUN), and Simple Network
Management Protocol (SNMP). Also, the MX100E supports different technologies including ISDN PRI
signalling, G.711, G.729A, or G.723.1 encoding and decoding, G.168 echo cancellation, Dual-Tone
Multi-frequency (DTMF) message transmission (RFC 2833), and fax relay (T.38).
High interoperability
By now, the MX100E has successfully passed the interoperability test with various softswitch platforms
and IP PBX products in domestic and overseas markets.
1.3 Equipment Structure
1.3.1 Front & Back Panel
Figure 1-1 Front Panel
Table 1-1 Front Panel
# Mark Description
①RST Pressing the RST button for less than three seconds: no action will be taken.
Pressing the RST button for more than three seconds: the factory settings will be restored.
②PWR Indicators for power supply, system status and alarm, respectively.
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# Mark Description
③STU
④ALM
⑤CON A configuration interface.
⑥ETH Specifies an RJ45 module interface.
Interfaces ETH1 and ETH2 share the same IP address for allowing access to the external
network. Dual-LAN redundancy is supported.
⑦AUX An RJ45 interface.
Interfaces AUX1 and AUX2 share the same IP address for local management and
configuration.
⑧T1/E1 An RJ45 interface, in support of 1 T1/E1, 2 T1/E1, and 4 T1/E1. Each T1 interface
supports the maximum 24 voice channels; each E1 interface supports the maximum 30
voice channels with ISDN PRI signalling.
⑨SD A SD card socket.
Table 1-2 Indicators
Mark Function Status Description
PWR Power
Indication Green Power on
Off Power off
STU Status
Indication
Off System locked and inactive
Green Flash Normal operation
Red System in the process of power up and not in the normal operation
mode
Red Flash System in a diagnostic mode and able to execute limited operation
ALM Alarm
Indication
Green No alarms
Red Flash New alarms occurred but not confirmed
Red Alarms existed and all alarm information confirmed
ETH Interface state
indicator
Long green The link has been established but no service traffic is transmitted.
Blinking green Service traffic is being transmitted on the link.
Off The link is not established.
AUX Interface state
indicator
Long green The link has been established but no service traffic is transmitted.
Blinking green Service traffic is being transmitted on the link.
Off The link is not established.
T1/E1 Interface state
indicator
Long green The connection works normally.
Blinking red A remote alarm is generated.
Long red A local alarm is generated.
Off No connection is established.
Table 1-3 Pinouts of Ethernet Ports
RJ45 Pin-out 1 2 3 6
Description TX+ TX- RX+ RX-
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Table 1-4 Pinouts of T1/E1 Module
RJ45 Pin-out 1 2 3 4 5 6 7 8
Description RXRing RXTip NC TXRing TXTip NC NC NC
Figure 1-2 Back Panel
Table 1-5 Description of Back Panel
# Description
①AC power socket, 100-240 VAC voltage input.
②Ground pole.
1.3.2 CON Port
The MX100E provides one configuration interface (CON) of RJ45 interface for local management and
debugging.
Table 1-6 Standard Table for Lead Wire of Pin at Configuration Port (CON)
Pin number of RJ45 plug 1 2 3 4 5 6 7 8
Description NC NC TXD GND GND RXD NC NC
Pairing connection with DB9
female plug 2 5 3
Pairing connection with DB25
male plug 3 7 2
The configured interface is connected to the RS232 port on the PC, allowing the PC to establish the
connection with the MX100E by configuring a terminal emulator. The configured interface of MX100E is
in a 3-wire configuration: one TXD (data transmission terminal), one RXD (data reception terminal), and
one GND (ground terminal).
A female adapter of RJ45 to DB9 can be prepared by yourself.
Table 1-7 Attributes of CON Port
Attributes Description
Connector RJ45
Interface count 1
Interface standard RS232
Baud rate 115200
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Attributes Description
Data bit 8
Parity No
Stop bit 1
Traffic control No
1.3.3 Specifications
Table 1-8 Specifications
Item Description
Basic
Ethernet RJ45, 4×10/100M Base-T, self-adaptive
E1/T1Interface 4, 120 simultaneous VoIP calls
SD Interface 1
CON Interface RJ45
System Memory 256 MB
System Flash 32 MB
Processor TI AM3352
DSP TI C5509
Power ~100-240V, 50/60Hz, 1A
Power Consumption 60 W (Max)
Size (H×W×D) 44×440×300 mm, 1U formfactor
Weight net weight: 3 kg gross weight(with box): 5 kg
Environment Requirements
Operating Environment 0 to 40℃, Non-Condensing Humidity 10% to 95%
Storage Environment -10 to 60℃, Non-Condensing Humidity 10% to 95%
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2 Installation Preparation
For avoidance of personal injury and device damage, please read this chapter carefully before installation.
2.1 Installation Precautions
For your safety, please follow the precautions when MX100E is installed and used.
Keep the site far from the heat and humidity
Take precautions with use of high-voltage electricity
Please let the experienced or trained operator to install and maintain MX100E
Wear static discharge wrist strap
Ensure the proper electric ground of installed equipment
Properly connect the power cable to MX100E
Do not plug the power cable when in use
UPS is advised
2.2 Site Requirements
2.2.1 Temperature and Humidity
Check the temperature and humidity of equipment room. To ensure the normal operation and long service
life of the gateway, the temperature and humidity in the room should be kept at the proper range.
The humidity in the equipment room should be kept between 10% and 90% (non-condensing). Abnormal
humidity condition may cause problems to the gateway:
Long term high humidity may lead to bad insulation and even cause electricity leakage, mechanical
property change and corrosion.
Low humidity is likely to leave captive screws to loose due to static electricity built up and the
insulation washer shrunk.
The temperature in the equipment room should be kept between 0℃and 40℃. Abnormal temperature
condition may cause problems to the gateway:
High temperature acceralets aging of electrical parts and insulation materials.
Low temperature, however, may destabilize the operation of gateway.
2.2.2 Cleanliness
Dust is very harmful to the safe operation of the gateway. Dust that is adsorbed by static electricity acts as
insulator, which not only affects the service life of the gateway but also leads to communication failure.
Therefore, the room for the gateway must be kept clean.
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To ensure adequate ventilation to keep the gateway from overheating, there should be adequate clearance
for the air intake and the air exhaust vents. Keep at least 6 cm clearance at the left and right side of the
chassis where the air intake is and at least 15 cm clearance at the rear of the chassis where the exhaust
vents located.
The rack for MX100E should have a good ventilation system.
2.2.3 Power Supplier
Check the power supply system against the electrical specification of the gateway.
2.2.4 Grounding
To maintain good voice quality, proper grounding of the AC supply is critical to minimize the noise from
the AC interference. Therefore, the following conditions must be ensured:
The AC power outlet has a protection ground contact.
The ground contact of AC supplier must be grounded properly.
Avoid sharing the multi-outlet power strip with other devices that may generate electrical interference.
MX100E is chassis based with ground tab.
In a site that can provide ground for the chassis, the ground tab at the rear panel of chassis for MX100E
must be properly grounded.
2.2.5 Electromagnetic Environment
Any possible interference source, wherever it is from, impacts the gateway negatively. To resist the
interference, make sure that:
Keeping the gateway far from radio transimitting station, radar station, and high-frequency devices.
Use electromagnetic shielding when necessary.
The gateway is capable for secondary lighten protection on wires and cables that connected to outside
buildings.The site must provide the primary lighten protection.
The power supply system should be used independently as much as possible and effective measures of
preventing electric grid from interference should be adopted.
Ensure a good power grounding effect of equipment or add a lightning protector.
2.2.6 Other Facilities
Rack/Workbench
MX100E is designed to be installed in a standard 19-inch rack, which should provide adequate
air-flow to cool down the gateway, and should be firm enough to support the weight of the gateway. It
is also recommended the rack is earth grounded properly.
PSTN Line
If the gateway is equipped with T1/E1 interface, be sure to subscribe PSTN lines from local telephone
company and activate the lines prior to the installation.
IP Network
The gateway is connected to IP network through its 10/100 base-T Ethernet port and communicate
with other equipments through the network. Inspect IP network on the site, including router, switch,
cable wiring and etc, and make sure they are ready for the gateway.
AC Power Outlets
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The gateway needs AC power supply, and sometimes the power is provided through a power strip
with extension cord. Verify that each socket outlet on the power strip is equipped with protective earth
contact and the protective action is not negated by using extension power cord.
2.3 Opening Inspection
After the completion of installation preparation, you should open the box for inspection. Make sure the
gateway and all in-box accessories match the description below.
An MX100E with basic configuration should include components as shown in fowling table.
Table 2-1 Standard Configuration
Description Quantity Unit
MX100E 1 Set
Power Cord 1 Set
Grounding Cable 1 Set
Rack Mounting Kits 1 Set
T1/E1 Cable 1~4 Set
The package list is only for reference. Changes may be made without notification. The detailed
inclusions are on the shipping list enclosed in the device package. Please contact your supplier if you
have any question.
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3 Installation
3.1 Tools and Meters
Screwdriver
Antistatic wrist strap
Ethernet and console port cables
Power cable
Terminals (a PC running terminal program can be used)
Universal electric meter
Multimeter
3.2 Rack Mounting
The MX100E series chassis are designed to be mounted on a standard 19-inch rack with 1U height.
3.2.1 Attaching the Brackets
Place the MX100E series chassis on the workbench, take two L-shape rack mounting brackets and screws,
install the brackets at the left and right sides of the equipment, as shown in the fowling figure.
The L-shape brackets are used to secure the gateway to the rack. The brackets cannot support the weight
of the equipment alone. Prior to install the MX100E series chassis into rack, a supporting shelf must be
installed in place where the gateway will sit.
Figure 3-1 Installation of MX100E Series L-shape Brackets
3.2.2 Mounting the Gateway
Attention should be paid during the installation:
Ensure that the rack is firmly attached to the ground and stable.
If the gateway is installed in a closed cabinet shelf, the cabinet must provide adequate air-flow so the
equipments inside can be well ventilated.
If multiple gateways are installed in a rack, it is recommended to keep at lease 1/2U space between
gateways for heat dissipation.
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Follow the steps to install the gateway:
Place the gateway on a shelf in the rack.
Slide it to a proper position along the guide rails.
Fix the rack-mount brackets to the rack posts with supplied Phillips screws. Make sure that the
gateway is in level position and securely fixed as shown in fowling figure.
Figure 3-2 Mount MX100E to Rack
The gateway chassis is securely attached to the rack by the rack mounting brackets and the supporting
shelf.
3.3 Installing Cables
3.3.1 Connecting Console Port
A CON should be provided by MX100E to check errors of the device. Connect the CON with computer’s
RS232 serial ports, then local computers can interwork with the device through simulating terminal
program.
As to MX100E, RJ45 Plug is used. One port is applied for connecting CON, while the other is applied for
DB9 Adapter to insert serial ports of configuration terminal. CON Ratio: 115200.
Console Port cable installation procedure is as followed:
Step1 Choose a terminal (PC).
Step2 Power off the terminal and connect RS232 port with the Console port.
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Figure 3-3 Cable of Connecting MX100E CON
3.3.2 Connecting the Ethernet Cable
The MX100E has the dual-network-interface redundancy function. When one of the network interfaces is
disconnected or does not work well, traffic services can be switched seamlessly to the other one.
The MX100E has two service interfaces, namely ETH1 and ETH2 for your choice. These two interfaces
need to be connected to the same hub, LAN, or WAN. Only one of them works at a time. After Ethernet
cables are inserted, check the indicator state of the interface that is connected first. If the indicator is long
green or blinking green, it indicates that the connection is established properly.
The MX100E has two auxiliary interfaces, namely AUX1 and AUX2. In most cases, no connection is
required for auxiliary interfaces.
3.3.3 Connecting the T1/E1 Cable
MX100E offers RJ45 jack as T1/E1 connector for making ISDN connection with PBX or PSTN.
Please identify the connector type and interface impedance of the other side equipment before making
T1/E1 connection.
If the other side equipment offers same RJ45 jack, use CAT5 cable with RJ45 plugs on both side to make
T1/E1 cable connection. Be sure to mach TX and PX pair according to the PIN specification when
making the CAT5 cable.
If the other side equipment offers separate TX/RX coax connectors for T1/E1connection, use
RJ45-Balum-Coax cable sets and follow the figure to make the connection.
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Figure 3-4 Connecting the T1/E1 Cable
The T1/E1 ports are numbered 1 to 4 from left to right. If the hardware configuration is 1 T1/E1, insert
one end of the T1/E1 cable to the leftmost T1/E1 port on the MX100E.
3.3.4 Connecting the Grounding Cable
When install in equipment room facility providing independent grounding, it is required to connect the
chassis ground tab on MX100E with the protective grounding system in this environment. Proper
grounding not only provides a guarantee for safe operation of the equipment but also enhances the
capacity of the equipment to resist disturbance and ensures the quality of voice communication.
The MX100E series main chassis and expansion chassis are equipped with a M4 grounding screw with a
mark in their backs. Please use the M4 screw to connect the grounding wire.
3.3.5 Connecting the Power Cord
Before connect the power cord, make sure the AC power outlet is provided with a protective earth contact
and the earth contact of the AC power source is proper grounded.
Please contact the gateway supplier if the power LED does not light up after the power is turned on.
Never install and uninstall the gateway or plug and unplug any cable on the gateway when the power
is turned on.
Follow the steps to connect power cord:
Turn the switch of AC power outlet to OFF position.
MX100E use the shipped power cord to connect between the AC input at rear of the chassis and the AC
power outlet.
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3.3.6 Verifying Installation
Installation verification is extremely important, because operations of the gateway depend on its stability,
grounding, and power supply.
Each time you turn on the power during the installation, verify that:
Enough clearance has been reserved around the ventilation openings of the gateway and the
workbench/rack is stable enough.
The protection ground is connected properly.
Proper power is used as specified.
The gateway is correctly connected to console terminal and other devices.
MX100ESIP-ISDNGatewaySeries UserManual
www.newrocktech.com 4-1
4 Powering up the Gateway
4.1 Verification before Power-up
4.1.1 Checking Appearance
This is a review process of the installation work, including the chassis, wiring, connectors, ports, labels
and site as described in the subsections.
Gateway
Check whether there is adequate clearance around the gateway for thermal, and whether the
workbench or rack for the mounting of the gateway is firm enough.
Check whether the gateway is correctly connected to the configuration terminal and other devices.
Cable
Check whether the Ethernet cable, the T1/E1 cables are connected properly.
Check whether the grounding cable is connected properly.
Check whether the power cord is connected to the proper power supply as required.
Port and Connector
Check whether the ports and connectors are secured.
Equipment Room
Check whether the temperature and humidity in the equipment room are within the proper range. The
humidity should be kept at 10% to 90% non-condensing and the temperature should be kept at 0-40℃.
4.1.2 Checking Power Supply
Check whether the power supply is in normal operation with a multimeter.
4.1.3 Powering up the Gateway
Turn the power switch to ON position. Check the status of PWR LED, and if it is lit the gateway is
powered properly.
Table of contents
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