Nexcom NIO200IAG User manual

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NIO200IAG User Manual
V1.1

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Content
Preface ..........................................................................................................................................................4
1. General Information.........................................................................................................................9
1.1Document Purpose............................................................................................ 9
1.2 Definitions, Acronyms and Abbreviations ...................................................... 9
2Product Overview...........................................................................................................................12
2.1 About the NIO200IAG Gateway .................................................................... 12
2.2 Logical Interfaces............................................................................................. 12
2.3 Package Contents............................................................................................ 13
3Getting Started ................................................................................................................................14
3.1 Installation background................................................................................... 14
3.2 Hardware installation Guide........................................................................... 14
3.2.1 Water proof connector installation......................................................... 15
3.2.2 Power installation..................................................................................... 16
3.2.3 Antenna installation................................................................................. 17
3.2.4 Earth grounding........................................................................................ 18
3.2.5 Mounting of NIO200IAG.......................................................................... 18
3.3 Wi-Fi Mesh Network Configuration............................................................... 21
3.3.1 Access to NIO200 Admin website......................................................... 21
3.3.2 Configure the IP Address........................................................................ 21
3.3.3 Change IPv4 address.............................................................................. 23
3.3.4 Enable NTP (Network Time Protocol) .................................................. 25
3.3.5 Select Time Zone..................................................................................... 25
3.3.6 Select/Input Time Server........................................................................ 26
3.3.7 Configure Wi-Fi Mesh Interface............................................................. 27
3.3.8 Configure Physical Settings for Radio.................................................. 29
3.3.9 Network Settings of Wi-Fi Interface ...................................................... 30
3.4 ISA100 Gateway Configuration..................................................................... 31
4NIO200 Home page.........................................................................................................................32
5Administration for the Network Devices ..................................................................................33
5.1 Dashboard......................................................................................................... 33
5.2 Topology............................................................................................................ 35
5.3 Devices.............................................................................................................. 40

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5.4 Device Details................................................................................................... 44
5.5 Network Health................................................................................................. 58
5.6 Readings........................................................................................................... 59
5.7 Commands Log................................................................................................ 60
5.8 Alerts.................................................................................................................. 63
5.9 Troubleshooting................................................................................................ 65
5.10 Bulk Transfers .................................................................................................. 70
5.11 Set Country Code ............................................................................................ 71
6Configuration...................................................................................................................................72
6.1 Backbone Router............................................................................................. 72
6.2 Gateway ............................................................................................................ 75
6.3 System Manager.............................................................................................. 77
6.4 Device Management........................................................................................ 80
6.4.1. Configuring Backbones........................................................................... 81
6.4.2. Configuring Gateways............................................................................. 83
6.4.3. Configuring Devices ................................................................................ 84
6.5 Monitoring Host................................................................................................ 88
6.6 MODBUS........................................................................................................... 89
6.7 Alert Subscription............................................................................................. 90
6.8 Advanced Settings........................................................................................... 90
6.8.1. Edit Configuration Variables................................................................... 91
6.8.2. Restart ....................................................................................................... 92
6.8.3. Access NEXCOM NIO200 admin website........................................... 93
6.9 Bulk Transfers .................................................................................................. 93
7. System Status..................................................................................................................................95
8. Administration.................................................................................................................................97
8.1 Device Firmwares............................................................................................ 97
8.2 System Upgrade .............................................................................................. 99
8.3 Custom Icons.................................................................................................. 100
8.4 Custom Settings............................................................................................. 100
8.5 Change Password.......................................................................................... 102

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Preface
This manual is for user to set up a network environment using the NIO200 series Product line. It
contains step-by-step procedures and graphic examples to guide installer or individuals with slight
network system knowledge to complete the installation.
Copyright
This publication, including all photographs, illustrations and software, is protected under international
copyright laws, with all rights reserved. No part of this manual may be reproduced, copied, translated or
transmitted in any form or by any means without the prior written consent from NEXCOM International
Co., Ltd.
Disclaimer
The information in this document is subject to change without prior notice and does not represent
commitment from NEXCOM International Co., Ltd. However, users may update their knowledge of any
product in use by constantly checking its manual posted on our website: http://www.nexcom.com.
NEXCOM shall not be liable for direct, indirect, special, incidental, or consequential damages arising
out of the use of any product, nor for any infringements upon the rights of third parties, which may
result from such use. Any implied warranties of merchantability or fitness for any particular purpose is
also disclaimed.
Acknowledgements
NIO200 series are trademarks of NEXCOM International Co., Ltd. All other product names mentioned
herein are registered trademarks of their respective owners.
Safety Information
Before installing and using the device, note the following precautions:
▪▪ Read all instructions carefully.
▪▪ Do not place the unit on an unstable surface, cart, or stand.
▪▪ Follow all warnings and cautions in this manual.
▪▪ When replacing parts, ensure that your service technician uses parts specified by the manufacturer.
▪▪ Avoid using the system near water, in direct sunlight, or near a heating device.
Installation Recommendations
Ensure you have a stable, clean working environment. Dust and dirt can get into components and cause

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a malfunction.
Use containers to keep small components separated.
Adequate lighting and proper tools can prevent you from accidentally damaging the internal
components. Most of the procedures that follow require only a few simple tools, including the
following:
▪▪ A Philips screwdriver
▪▪ A flat-tipped screwdriver
▪▪ A grounding strap
▪▪ An anti-static pad
Using your fingers can disconnect most of the connections. It is recommended that you do not use
needle-nose pliers to disconnect connections as these can damage the soft metal or plastic parts of the
connectors.
Safety Precautions
1. Read these safety instructions carefully.
2. Keep this User Manual for later reference.
3. Disconnect this equipment from any AC outlet before cleaning. Use a damp cloth. Do not use liquid
or spray detergents for cleaning.
4. For plug-in equipment, the power outlet socket must be located near the equipment and must be
easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a stable surface during installation. Dropping it or letting it fall may cause
damage.
7. The openings on the enclosure are for air convection to protect the equipment from overheating. DO
NOT COVER THE OPENINGS.
8. Make sure the voltage of the power source is correct before connecting the equipment to the power
outlet.
9. Place the power cord in a way so that people will not step on it. Do not place anything on top of the
power cord. Use a power cord that has been approved for use with the product and that it matches the
voltage and current marked on the product’s electrical range label. The voltage and current rating of the
cord must be greater than the voltage and current rating marked on the product.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the power source to avoid damage by
transient overvoltage.
12. Never pour any liquid into an opening. This may cause fire or electrical shock.
13. Never open the equipment. For safety reasons, the equipment should be opened only by qualified
service personnel.
14. If one of the following situations arises, get the equipment checked by service personnel:

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a. The power cord or plug is damaged.
b. Liquid has penetrated into the equipment.
c. The equipment has been exposed to moisture.
d. The equipment does not work well, or you cannot get it to work according to the user’s manual.
e. The equipment has been dropped and damaged.
f. The equipment has obvious signs of breakage.
15. Do not place heavy objects on the equipment.
16. Be sure to ground the 0.75mm2 with an appropriate grounding wire (not included) by
attaching it to the grounding screw on the unit and to a good ground connection.
Earth, Green/Yellow wire, 18AWG, the minimum cross-sectional area of Earthing conductor
shall equal to Input wiring cable.
17. The front of the Equipment requires wiring terminals with the following specifications:
Wire size: 30-12 AWG (0.0509-3.3088 mm²)
Wire Type: copper wire only
Terminal Blocks Torque: 5 lb. In. (0.565 N-m).
For supply connections, use wires suitable for at least 75 degree C ambient
environment
-There must be a disconnect device in front of “NIO200 series” to keep the worker or
field side maintainer be cautious and aware to close the general power supply
before they start to do maintenance. The disconnect device hereby means a 20A
circuit-breaker. Power installation must be performed with qualified electrician and
followed with National Electrical Code, ANSI/NFPA 70 and Canadian Electrical Code,
Part I, CSA C22.1.
18.
(1) DC IN: 12-48Vdc, 2.1-0.6A
(2) LAN
(3) WAN(POE):57Vdc, 600mA
19. This equipment is intended to Ex nA IIC T4 Gc.
Note:
This equipment is intended to be mounted on a pole with the mounting bracket, wall mounting or DIN

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mounting; the mounting should always let water proof connectors down to bottom position.
Cet équipement est destiné à être monté a la place avec le support de montage, montage mural ou
montage DIN; Le montage doit toujours laisser les connecteurs imperméable àla base.
This equipment is suitable for use in Class I, Division 2, Groups A, B, C, and D or non-hazardous
locations only.
Cet équipement est adapté à une utilisation en Classe I, Division 2, Groupes A, B, C et D ou des zones
non dangereuses uniquement.
-WARNING –EXPLOSION HAZARD. DO NOT CONNECT OR DISCONNECT WHEN
ENERGIZED.”
AVERTISSEMENT - RISQUE D'EXPLOSION. NE PAS CONNECTER NI DÉCONNECTER
LORSQU'IL EST EN CHARGE.
-Product is UL Listed with UL Listed Fittings for use with liquid-tight flexible metal conduit. This
wiring method is suitable for flexible connections in accordance with Article 501.10(B)(2) of the
National Electrical Code (ANSI/NFPA 70). Suitability for installation in particular applications is at
the discretion of theAuthority Having Jurisdiction (AHJ) or similar.
-Le produit est homologuéUL avec des accessoires homologués UL
pour conduit métallique flexible étanche aux liquids. ette méthode de câblage convient aux flexibles
connexions conformément à l'article 501.10 (B) (2) du National Code électrique (ANSI / NFPA
70). Pertinenced'installation dans certaines applications à la discrétion de l'Autoritéayant
Juridiction (AHJ) Ou similaire.
Technical Support and Assistance
1. For the most updated information of NEXCOM products, visit NEXCOM’s website at
www.nexcom.com.
2. For technical issues that require contacting our technical support team or sales representative, please
have the following information ready before calling:
–Product name and serial number
–Detailed information of the peripheral devices
–Detailed information of the installed software (operating system, version, application software, etc.)
–A complete description of the problem
–The exact wordings of the error messages
Warnings

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Read and adhere to all warnings, cautions, and notices in this guide and the documentation supplied
with the chassis, power supply, and accessory modules. If the instructions for the chassis and power
supply are inconsistent with these instructions or the instructions for accessory modules, contact the
supplier to find out how you can ensure that your computer meets safety and regulatory requirements.
1. Handling the unit: carry the unit with both hands and handle it with care.
2. Opening the enclosure: disconnect power before working on the unit to prevent electrical shocks.
3. Maintenance: to keep the unit clean, use only approved cleaning products or cleans with a dry cloth.
Safety Warning: This equipment is intended for installation in a Restricted Access Location
only
Avertissement de sécurité: Cet équipement est destiné à être installé uniquement dans
un lieu d'accès restreint
Cautions
Electrostatic discharge (ESD) can damage system components. Do the described procedures only at an
ESD workstation.
If no such station is available, you can provide some ESD protection by wearing an antistatic wrist strap
and attaching it to a metal part of the computer chassis.
Conventions Used in this Manual
Warning: Information about certain situations, which if not observed, can cause personal
injury. This will prevent injury to yourself when performing a task.
Caution: Information to avoid damaging components or losing data.
Note: Provides additional information to complete a task easily.

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Note: The surface temperature of enclosure may exceed 70℃under working
condition.
Remarque: La température de surface de l'enceinte peut dépasser 70 ℃dans des
conditions de travail.
1. General Information
1.1 Document Purpose
This installation guide is designed to let user quickly get necessary installation
information about hardware as well as software so that the field installation can
be well done through this first aid.
1.2 Definitions, Acronyms and Abbreviations
The following table lists definitions, acronyms, and abbreviations that are only
suitable to this document.
Term
Description
API
Application Programming Interface
Backbone
Any data network (e.g. industrial Ethernet, IEEE 802.11, etc.) within
a facility interfacing to the plants network.
Backbone Router
An entity in the ISA100.11a network with routing capability which
serves as an interface between the radio network and the
backbone network.
BBR
Backbone Router
Blacklisted channel
A channel on which transmission is prohibited.
Broadcast
Transmission intended for all the devices in an ISA100.11a network
(used for advertisements with all devices including the BBR, or for
receive links for field devices only).
CCA backoffs
The count of transmissions on an RF channel that were aborted due
to CCA.

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Term
Description
CGI
Common Gateway Interface
Channels
Divisions of radio frequencies supported in a wireless network.
Contract
An agreement between the system manager and a device in the
network involving the allocation of network resources by the
system manager to support a particular communication need of
that device.
Device role
Device capabilities that will be accepted by the Security Manager.
DHCP
Dynamic Host Configuration Protocol –a method to automatically
configure the IP settings of a host connected in a LAN.
EUI64, EUI-64
The 64-bit address of a device in the network; it is a unique
identifier usually set at the manufacturing of the device.
Field
The geographic space that contains all the nodes of a wireless
network.
Field device
A physical device designed to meet the rigors of plant operation
that communicates via DPDU’s conforming to the ISA100.11a
protocol.
Gateway
An entity in the ISA100.11a network that serves as an interface
between the ISA100.11a network and a client.
Graph (communication)
A collection of unidirectional interconnected devices, which defines
a set of communication paths between a source device and a
destination device.
Graph (Topology)
A graphical representation of the network topology.
GW
Gateway
Input/output
A device with minimum characteristics required to participate in an
ISA100.11a network and which provides or uses data from other
devices.
ISA100.11a
A communication protocol used in wireless networks, set up by the
Wireless Compliance Institute.
JSON
JavaScript Object Notation
LAN
Local Area Network
Link
A momentary or persistent interconnecting path between two or
more devices for the purpose of transmitting and receiving
messaging.
MCS
Monitoring Control System
Network Address
The 128-bit address of a device in the network.