Nexcom Ncr-312-ovr User manual

NEXCOM International Co., Ltd.

Published February 2015 www.nexcom.com

Intelligent Digital Security

IP Camera

NCr-312-OVR

User Manual

Content

Contents

Preface

Disclaimer............................................................................................... v

Acknowledgements ................................................................................ v

Regulatory Compliance Statements......................................................... v

Declaration of Conformity....................................................................... v

RoHS Compliance .................................................................................. vi

Safety Information .................................................................................vii

Installation Recommendations................................................................vii

Safety Precautions.................................................................................viii

Technical Support and Assistance........................................................... ix

Conventions Used in this Manual........................................................... ix

Package Contents................................................................................... x

Chapter 1: Product Introduction

Overview ................................................................................................1

Key Features ...........................................................................................1

Hardware Specifications..........................................................................2

Physical Description.................................................................................3

Hardware Installation ..............................................................................3

Chapter 2: Camera Configuration

Accessing the Camera’s Configuration Menu (Graphical User Interface) ..4

Installing IP-FINDER ..........................................................................4

IP-FINDER.........................................................................................7

Web Browser (Internet Explorer).......................................................9

Configuring the Camera’s Setting .........................................................10

Browsing Through the Configuration Menu.......................................11

Video....................................................................................................12

Video Stream.....................................................................................12

Stream 1 (H.264)............................................................................12

Stream 2 (H.264)............................................................................13

Stream 3 (MJPEG) ..........................................................................13

Camera Settings................................................................................14

Image Adjustments ........................................................................14

Mirror & Flip...................................................................................15

Wide Dynamic Range (WDR) ..........................................................15

Camera Settings Cont. ......................................................................16

White Balance................................................................................16

Exposure ........................................................................................16

Day & Night ...................................................................................17

Overlay Settings.................................................................................18

Contents........................................................................................18

Privacy Mask......................................................................................19

Settings..........................................................................................19

Mask Zones....................................................................................20

Network ...............................................................................................21

TCP/IP................................................................................................21

IP Address Configuration................................................................21

Current Network Settings...............................................................21

FTP....................................................................................................22

Content

FTP Server ......................................................................................22

Test Remote FTP Server...................................................................22

SMTP.................................................................................................23

SMTP Server...................................................................................23

Ports..................................................................................................24

HTTP..............................................................................................24

RTSP ..............................................................................................24

Events...................................................................................................25

Motion Detection ..............................................................................25

Settings..........................................................................................25

Detection Zones.............................................................................26

Alarm In/Out Trigger..........................................................................27

Alarm In Control ...........................................................................27

Alarm In Mode...............................................................................27

Alarm Out Control ...........................................................................27

Event Actions ....................................................................................28

When Motion Detection Triggered .................................................28

When Alarm In Triggered ...............................................................28

System..................................................................................................30

Recording Settings.............................................................................30

AVI File Setting...............................................................................30

User Management.............................................................................31

Add/Modify User Accounts.............................................................31

User List.........................................................................................31

SD Card Management.......................................................................32

SD Card Information ......................................................................32

File List...........................................................................................32

Date & Time ......................................................................................33

Current Camera Time.....................................................................33

Time Settings .................................................................................33

Date & Time Format.......................................................................34

NTP Server .....................................................................................34

Firmware Upgrade.............................................................................35

Firmware Version ...........................................................................35

Update...........................................................................................35

Maintenance .....................................................................................36

Maintain ........................................................................................36

Camera Name Settings...................................................................36

Advanced Settings ................................................................................37

Video....................................................................................................38

Camera Settings (Advanced)..............................................................38

Chroma & Sharpness Suppression ..................................................38

Manual White Balance ...................................................................38

Manual Exposure & Gain................................................................38

Auto Exposure Configuration.........................................................39

Gamma Control .............................................................................39

ROI....................................................................................................40

Auto Exposure Weights .....................................................................41

Network ...............................................................................................42

DDNS ................................................................................................42

DDNS Settings................................................................................42

SNMP................................................................................................43

SNMP v1/v2 ...................................................................................43

Traps for SNMP v1/v2 .....................................................................43

SNMP v3........................................................................................43

Multicast ...........................................................................................44

Settings..........................................................................................44

Events...................................................................................................45

Ethernet Lost Detection .....................................................................45

Settings..........................................................................................45

Face Detection...................................................................................46

Tampering Detection .........................................................................47

Content

Settings..........................................................................................47

Event Actions (Advanced) ..................................................................48

When Face Detection Triggered......................................................48

When Tampering Detection Triggered.............................................48

System..................................................................................................49

Schedule Recording ...........................................................................49

Schedule Recording Setting............................................................49

Chapter 3:

Viewing Live Video via VLC Media Player.............50

Preface

PrefaCe

This publication, including all photographs, illustrations and software, is

part of this manual may be reproduced, copied, translated or transmitted in

any form or by any means without the prior written consent from NEXCOM

International Co., Ltd.

Disclaimer

The information in this document is subject to change without prior notice and

does not represent commitment from NEXCOM International Co., Ltd. However,

users may update their knowledge of any product in use by constantly checking

its manual posted on our website: http://www.nexcom.com. NEXCOM shall

not be liable for direct, indirect, special, incidental, or consequential damages

arising out of the use of any product, nor for any infringements upon the rights

of third parties, which may result from such use. Any implied warranties of

merchantability or fitness for any particular purpose is also disclaimed.

Acknowledgements

NCr-312-OVR is a trademark of NEXCOM International Co., Ltd. All other

product names mentioned herein are registered trademarks of their

respective owners.

Regulatory Compliance Statements

This section provides the FCC compliance statement for Class B devices and

describes how to keep the system CE compliant.

Declaration of Conformity

FCC

This equipment has been tested and verified to comply with the limits for

a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are

designed to provide reasonable protection against harmful interference when

the equipment is operated in a commercial environment. This equipment

generates, uses, and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference

to radio communications. Operation of this equipment in a residential area

(domestic environment) is likely to cause harmful interference, in which

case the user will be required to correct the interference (take adequate

measures) at their own expense.

The product(s) described in this manual complies with all applicable

European Union (CE) directives if it has a CE marking. For computer systems

to remain CE compliant, only CE-compliant parts may be used. Maintaining

CE compliance also requires proper cable and cabling techniques.

Preface

RoHS Compliance

NEXCOM RoHS Environmental Policy and Status

Update

NEXCOM is a global citizen for building the digital

infrastructure. We are committed to providing green

products and services, which are compliant with

European Union RoHS (Restriction on Use of Hazardous Substance in

Electronic Equipment) directive 2011/65/EU, to be your trusted green

partner and to protect our environment.

RoHS restricts the use of Lead (Pb) < 0.1% or 1,000ppm, Mercury (Hg) < 0.1%

or 1,000ppm, Cadmium (Cd) < 0.01% or 100ppm, Hexavalent Chromium

(Cr6+) < 0.1% or 1,000ppm, Polybrominated biphenyls (PBB) < 0.1% or

1,000ppm, and Polybrominated diphenyl Ethers (PBDE) < 0.1% or 1,000ppm.

In order to meet the RoHS compliant directives, NEXCOM has established

an engineering and manufacturing task force to implement the introduction

of green products. The task force will ensure that we follow the standard

NEXCOM development procedure and that all the new RoHS components

and new manufacturing processes maintain the highest industry quality

levels for which NEXCOM are renowned.

The model selection criteria will be based on market demand. Vendors and

suppliers will ensure that all designed components will be RoHS compliant.

How to recognize NEXCOM RoHS Products?

For existing products where there are non-RoHS and RoHS versions, the

suffix “(LF)” will be added to the compliant product name.

All new product models launched after January 2013 will be RoHS compliant.

They will use the usual NEXCOM naming convention.

Preface

Warnings

Read and adhere to all warnings, cautions, and notices in this guide and

the documentation supplied with the chassis, power supply, and accessory

modules. If the instructions for the chassis and power supply are inconsistent

with these instructions or the instructions for accessory modules, contact

the supplier to find out how you can ensure that your computer meets

safety and regulatory requirements.

Cautions

Electrostatic discharge (ESD) can damage system components. Do the

described procedures only at an ESD workstation. If no such station is

available, you can provide some ESD protection by wearing an antistatic

wrist strap and attaching it to a metal part of the computer chassis.

Safety Information

Before installing and using the device, note the following precautions:

▪Read all instructions carefully.

▪Do not place the unit on an unstable surface, cart, or stand.

▪Follow all warnings and cautions in this manual.

▪When replacing parts, ensure that your service technician uses parts

specified by the manufacturer.

▪Avoid using the system near water, in direct sunlight, or near a heating

device.

▪The load of the system unit does not solely rely for support from the

rackmounts located on the sides. Firm support from the bottom is highly

necessary in order to provide balance stability.

▪The network camera is provided with a battery-powered real-time clock

circuit. There is a danger of explosion if battery is incorrectly replaced.

Replace only with the same or equivalent type recommended by the

manufacturer. Discard used batteries according to the manufacturer’s

instructions.

Installation Recommendations

Ensure you have a stable, clean working environment. Dust and dirt can get

into components and cause a malfunction. Use containers to keep small

components separated.

Adequate lighting and proper tools can prevent you from accidentally

damaging the internal components. Most of the procedures that follow

require only a few simple tools, including the following:

▪A Philips screwdriver

▪A flat-tipped screwdriver

▪A grounding strap

▪An anti-static pad

Using your fingers can disconnect most of the connections. It is recommended

that you do not use needle-nose pliers to disconnect connections as these

can damage the soft metal or plastic parts of the connectors.

Preface

Safety Precautions

1. Read these safety instructions carefully.

2. Keep this User Manual for later reference.

3. Disconnect this equipment from any power sources before cleaning. Use

a damp cloth. Do not use liquid or spray detergents for cleaning.

4. For plug-in equipment, the power outlet socket must be located near the

equipment and must be easily accessible.

5. Keep this equipment away from humidity.

6. Put this equipment on a stable surface during installation. Dropping it or

letting it fall may cause damage.

7. Make sure the voltage of the power source is correct before connecting

the equipment to the power source.

8. All cautions and warnings on the equipment should be noted.

9. If the equipment is not used for a long time, disconnect it from the

power source to avoid damage by transient overvoltage.

10. Never pour any liquid into an opening. This may cause fire or electrical

shock.

11. Never open the equipment. For safety reasons, the equipment should be

opened only by qualified service personnel.

12. If one of the following situations arises, get the equipment checked by

service personnel:

a. The power cord or plug is damaged.

b.Liquid has penetrated into the equipment.

c. The equipment has been exposed to moisture.

d.The equipment does not work well, or you cannot get it to work

according to the user’s manual.

e. The equipment has been dropped and damaged.

f. The equipment has obvious signs of breakage.

13. Do not place heavy objects on the equipment.

14. CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY

REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE

RECOMMENDED BY THE MANUFACTURER. DISCARD USED BATTERIES

ACCORDING TO THE MANUFACTURER’S INSTRUCTIONS.

Preface

Technical Support and Assistance

1. For the most updated information of NEXCOM products, visit NEXCOM’s

website at www.nexcom.com.

2. For technical issues that require contacting our technical support team or

sales representative, please have the following information ready before

calling:

– Product name and serial number

– Detailed information of the peripheral devices

– Detailed information of the installed software (operating system,

version, application software, etc.)

– A complete description of the problem

– The exact wordings of the error messages

Warning!

1. Handling the unit: carry the unit with both hands and handle it with care.

2. Maintenance: to keep the unit clean, use only approved cleaning products

or clean with a dry cloth.

Conventions Used in this Manual

Warning:

Information about certain situations, which if not observed,

can cause personal injury. This will prevent injury to yourself

when performing a task.

CAUTION!

CAUTION!CAUTION! Caution:

Information to avoid damaging components or losing data.

Note:

Provides additional information to complete a task easily.

Preface

Package Contents

Placement sticker Quick guide

The NCr-312-OVR package contains the following accessories:

CD (User Manual)Mounting hardware

Chapter 1: Product Introduction

ChaPter 1: ProduCt IntroduCtIon

Overview Key Features

▪3MP @20fps, Full HD 1080P @30fps

▪DWDR

▪Mini Bullet Design

▪Smart IR with 25M

▪Support -20°C~60°C / -4°F~140°F

Chapter 1: Product Introduction

Hardware Specifications

Camera

▪Image sensor: 1/3” 3megapixel progressive scan CMOS sensor

▪Minimum Illumination: B/W 0 lux/ color 0.1 lux

▪Field of view: diagonal 93°/ horizontal 75°/ vertical 55°

▪Lens: 3.6mm F1.8 fixed lens

▪Iris type: Fixed iris

▪Day and night: Yes (digital D/N)

▪IR Distance: Effective up to 25 meter

▪IR Wavelength: 850nm (2 pcs SR-LED)

▪IR Control: Smart IR

▪ICR: Yes

▪WDR: Yes (DWDR)

▪Image Enhancement

– Brightness, Contrast, Saturation, Sharpness, Backlight compensation,

Mirror, Flip, Day/Night, Anti-flicker

Video

▪Video compression: H.264/MJPEG

▪Video streaming: triple streaming

– H.264 Stream 1/ H.264 Stream 2/ MJPEG Stream 3

▪Video resolution: 2048 x 1536 to 320 x 240

▪Video quality: VBR/CBR

▪Frame rate

– 2048 x 1536 @ 20 fps

– 1920 x 1080 @ 30 fps

– 1280 x 720 @ 30 fps

– 720 x 576 @ 30 fps

– 720 x 480 @ 30 fps

– 640 x 480 @ 30 fps

– 320 x 240 @ 30 fps

Network

▪Interface: 10/100/1000 Mbps Ethernet, RJ-45

▪Supported protocols: HTTP, TCP/IP, UDP, RTP, RTSP, FTP, SMTP, DHCP, DNS,

DDNS, NTP, uPnP, ONVIF, IPv4/v6

▪Internet Explorer (support up to IE 10), Chrome, Firefox and Safari

▪Security: Multi-level passwords/ HTTP encryption

I/O Connector

▪D I/O: N/A

▪Micro SD slot: N/A

▪RJ45: Yes

Event Management

▪Event trigger: Motion detection, DI

▪Notifications: Trigger alarm output, email/ FTP and record video to PC

▪Post-recording: Yes

▪Pre-recording: Yes

Power

▪PoE: Yes/ IEEE 802.3af

General

▪Power consumption: 7W max.

▪Weight: 660g

▪Dimension: 324mm x 151mm x 152mm

▪Operating -20°C~60°C / -4°F~140°F

▪Humidity: 90% RH (no condensation)

▪Certification: CE/ FCC

▪Application: SDK available for application development

Chapter 1: Product Introduction

Physical Description

355

180

355

Hardware Installation

Step 1. Step 2.

Step 3.

1. Position the placement sticker at the desired installation location on the

wall/ceiling.

2. Drill the mounting holes in the placement sticker, and insert the included

screw anchors.

3. Secure the camera with screws.

RJ45

Reset Button

Note on the Reset Button:

• Pressing down the reset button for 1~4 seconds then releasing it will

revert all the camera settings to default (except IP address).

• Pressing down the reset button for over 5 seconds then releasing it will

revert all the camera settings to default (including the IP address back to

192.168.1.168).

Chapter 2: Camera Configuration

ChaPter 2: Camera ConfIguratIon

Accessing the Camera’s Configuration

Menu (Graphical User Interface)

The camera’s default IP address is 192.168.1.168, make sure the IP address

of the computer accessing the camera is on the same network subnet

before proceeding.

You can access the camera via a web browser or IP-FINDER software included

with the camera. The following information outlines the instructions for

each method.

Installing IP-FINDER

1. Locate the installation file IP-FINDER-Setup.msi on the CD.

2. Once located, double click on the file to start the installation program.

3. Click the Next button on the welcome screen to continue.

Next button

Note: If IP-FINDER is already installed, you can skip this section and continue

to the next section IP-FINDER on page 7.

Chapter 2: Camera Configuration

4. Confirm the directory that the program will be installed on. To specify

a different folder, please click on the Browse button and locate the

desired installation folder.

Next button

Browse button

Disk Cost

button

User accounts

7. Click on the Next button to continue.

5. To check the available drives you can install the software to and their

available and required disk space, please click on the Disk Cost button.

6. Specify which user accounts on the computer can access the program,

the options are Everyone and Just me.

Chapter 2: Camera Configuration

Next button

8. Click on the Next button to begin installation.

Close button

9. Once the installation process is complete, click on the Close button to

finish. A shortcut will be created on the desktop.

Chapter 2: Camera Configuration

IP-FINDER

1. Locate and open the IP-FINDER software shortcut on the desktop.

Home Page

IP Address

Camera List

4. Click on the Home Page button and it will launch the camera’s

configuration menu via Internet Explorer. You can also access the menu

by double clicking the camera’s IP address under Camera List.

2. When the program is launched, it will begin searching the network for

the IP camera automatically (the search will last for up to 90 seconds).

You can also manually search cameras by clicking on the Search button.

3. Once the camera is discovered, it will show the following information:

▪Model name

▪IP address

▪MAC address

▪UUID

▪Serial number

▪Version

Note: Manual search will last for up to 90 seconds.

Chapter 2: Camera Configuration

Multiple Cameras

If more than one IP camera are detected, the Camera List will show all the

available cameras on the network. To access all the cameras’ configuration

menu simultaneously, click on the Select All button to select all the

cameras in the list, then click the Home Page button. Similarly, you can

access specific ones by ticking the camera’s checkbox.

To deselect, press the Clear All button to remove all the selection, or

specific ones by unchecking the checkbox.

Home Page Camera List

Select All

Checkbox

Clear All

Chapter 2: Camera Configuration

SetupViewerSnapshot Start/StopLive view

1. Locate and open the Internet Explorer (IE) shortcut on the desktop.

2. In the address bar, type 192.168.1.168 (default IP address of the camera)

and then press the Enter button.

3. You will be prompted with a pop-up window asking for login

information, type in “admin” (default login name) and

“9999” (default password)

4. Once logged in, you will see the main screen with video stream [stream 3]

Web Browser (Internet Explorer) Snapshot

Takes a image snapshot from the camera, you will be prompted to store the

image file onto the computer’s hard drive.

Start/Stop

Press to stop the live video, press again to restart.

Viewer

Views the live video of the camera.

Setup

Options for configuring the IP camera.

Chapter 2: Camera Configuration

Configuring the Camera’s Setting

1. To configure the camera’s setting, click on the Setup button on the

main screen to enter the configuration menu.

Setup

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