Nibe VVM 500 User guide

IHB EN 2028-12
031991
INSTALLER MANUAL
Indoor module
NIBE VVM 500

Quick guide
Navigation
Ok button (confirm/select)
Back button (back/undo/exit)
Control knob (move/increase/reduce)
A detailed explanation of the button functions can be found on page 40.
How to scroll through menus and make different settings is described on page 42.
Set the indoor climate
2X
MY INSTALLATION
INDOOR CLIMATE HOT WATER
INFO
The mode for setting the indoor temperature is accessed by pressing the OK button twice, when in the start
mode in the main menu.
Increase hot water volume
2X
1X INDOOR CLIMATE HOT WATER
MY INSTALLATION INFO
To temporarily increase the amount of hot water, first turn the control knob to mark menu 2 (water droplet)
and then press the OK button twice.

41 Important information
4Safety information
4Symbols
4Marking
5Serial number
5Recovery
6Inspection of the installation
7Outdoor modules
82 Delivery and handling
8Transport
8Assembly
9Supplied components
10Removing the covers
123 Indoor module's design
13List of components
144 Pipe connections
14General pipe connections
17Dimensions and pipe connections
18Connecting air/water heat pump
18Connection during use without heat pump
18Heating medium side
18Cold and hot water
18Installation alternative
205 Electrical connections
20General
23Connections
26Settings
28Optional connections
32Connecting accessories
346 Commissioning and adjusting
34Preparations
34Filling and venting
35Start-up and inspection
37Setting the cooling/heating curve
38Setting hot water circulation
38Pool
38SG Ready
407 Control - Introduction
40Display unit
41Menu system
448 Control – Menus
44Menu 1 - INDOOR CLIMATE
45Menu 2 - HOT WATER
45Menu 3 - INFO
46Menu 4 - MY SYSTEM
47Menu 5 - SERVICE
579 Service
57Service actions
6010 Disturbances in comfort
60Info-menu
60Manage alarm
60Troubleshooting
62Electrical addition only
6311 Accessories
6512 Technical data
65Dimensions and setting-out coordinates
66Technical specifications
68Electrical circuit diagram
73Item register
79Contact information
3Table of ContentsNIBE VVM 500
Table of Contents

Safety information
This manual describes installation and service proced-
ures for implementation by specialists.
The manual must be left with the customer.
This appliance can be used by children
aged from 8 years and above and persons
with reduced physical, sensory or mental
capabilities or lack of experience and
knowledge if they have been given super-
vision or instruction concerning use of the
appliance in a safe way and understand
the hazards involved. Children shall not
play with the appliance. Cleaning and user
maintenance shall not be made by children
without supervision.
Rights to make any design or technical
modifications are reserved.
©NIBE 2020.
MinMaxSystem pres-
sure
0.05 MPa
(0.5 bar)
0.3 MPa
(3 bar)
Heating medium
0.01 MPa
(0.1 bar)
1.0 MPa
(10 bar)
Domestic water
Water may drip from the safety valve’s
overflow pipe. The entire length of the over-
flow water pipe must be routed to a suitable
drain and be inclined to prevent water pock-
ets, and must also be frost-proof. The over-
flow pipe must be at least the same size as
the safety valve. The overflow pipe must be
visible and its mouth must be open and not
located close to electrical components.
VVM 500 must be installed via an isolator
switch. The cable area has to be dimensioned
based on the fuse rating used.
Symbols
NOTE
This symbol indicates danger to person or ma-
chine .
Caution
This symbol indicates important information
about what you should consider when installing
or servicing the installation.
TIP
This symbol indicates tips on how to facilitate
using the product.
Marking
The CE mark is obligatory for most products sold
in the EU, regardless of where they are made.
CE
Classification of enclosure of electro-technical
equipment.
IP21
Danger to person or machine.
!
Read the User Manual.
NIBE VVM 500Chapter 1 | Important information4
1 Important information

Serial number
The serial number can be found at the bottom right of
the front cover, in the info menu (menu 3.1) and on the
type plate (PZ1).
Serial number
Caution
You need the product's ((14 digit) serial number
for servicing and support.
Recovery
Leave the disposal of the packaging to the in-
staller who installed the product or to special
waste stations.
Do not dispose of used products with normal
household waste. It must be disposed of at a
special waste station or dealer who provides this type
of service.
Improper disposal of the product by the user results in
administrative penalties in accordance with current le-
gislation.
5Chapter 1 | Important informationNIBE VVM 500

Inspection of the installation
Current regulations require the heating installation to be inspected before it is commissioned. The inspection must
be carried out by a suitably qualified person.
In addition, fill in the page for the installation data in the User Manual.
DateSigna-
ture
NotesDescription
✔
Heating medium, see section "System
diagram"
System flushed
System vented
Expansion vessel
Particle filter
Safety valve
Shut off valves
Boiler pressure
Connected according to outline dia-
gram
Hot water, see section "Cold and hot wa-
ter"
Shut off valves
Mixing valve
Safety valve
Electricity, see section "Electrical connec-
tions"
Connected communication
Circuit fuses
Fuses, indoor module
Fuses property
Outside sensor
Room sensor
Current sensor
Safety breaker
Earth circuit-breaker
Setting of emergency mode thermo-
stat
Miscellaneous
Docked to
NIBE VVM 500Chapter 1 | Important information6

Outdoor modules
COMPATIBLE AIR/WATER HEAT PUMPS
NIBE SPLIT HBS 05
HBS 05-6
Part no. 067 578
AMS 10-6
Part no. 064 205
HBS 05-12
Part no. 067 480
AMS 10-8
Part no. 064 033
HBS 05-12
Part no. 067 480
AMS 10-12
Part no. 064 110
HBS 05-16
Part no. 067 536
AMS 10-16
Part no. 064 035
F2040
F2040-8
Part no. 064 109
F2040-6
Part no. 064 206
F2040-16
Part no. 064 108
F2040-12
Part no. 064 092
F2120
F2120-8 3x400V
Part no. 064 135
F2120-8 1x230V
Part no. 064 134
F2120-12 3x400V
Part no. 064 137
F2120-12 1x230V
Part no. 064 136
F2120-20 3x400V
Part no. 064 141
F2120-16 3x400V
Part no. 064 139
Check the software version of compatible older NIBE
air/water heat pumps, see page 18.
7Chapter 1 | Important informationNIBE VVM 500

Transport
VVM 500 should be transported and stored vertically in
a dry place. However, the VVM 500 may be carefully
laid on its back when being moved into a building.
R
0
R
0
Assembly
• Place VVM 500 on a solid foundation indoors that can
take its weight. Use the product's adjustable feet to
obtain a horizontal and stable set-up.
The space where VVM 500 is located must be frost-
free.
30 - 50 mm
30 - 50 mm
15 - 40 mm
20-55 mm
• Because water can exit the safety valve1for hot wa-
ter, when connected to VVM 500, the space where
VVM 500 is placed must be provided with a floor drain.
1Not enclosed.
INSTALLATION AREA
Leave a free space of 800 mm in front of the product.
All service on VVM 500 can be carried out from the front.
800
10-25
50
50
NOTE
Leave 10 – 25 mm free space between
VVM 500 and the wall behind for routing cables
and pipes.
NIBE VVM 500Chapter 2 | Delivery and handling8
2 Delivery and handling

Supplied components
Room sensorOutside sensor
O-rings
LEK
LEK
LEK
Current sensor
LEK
Cable*
APH
Flow meter*
Union nut*
Copper pipe with flange to
energy meter*
*Only applies to Norway.
LOCATION
The kit of supplied items is placed on top of the product.
9Chapter 2 | Delivery and handlingNIBE VVM 500

Removing the covers
Front cover
1
2
LEK
LEK
LEK
LEK
LEK
1. Remove the screws from the lower edge of the
front panel.
2. Lift the panel out at the bottom edge and up.
Side covers
The side covers can be removed to facilitate the install-
ation.
Caution
50 mm space required to remove the side
panels.
1. Remove the screws from the upper and lower
edges.
2. Twist the cover slightly outward.
3. Move the hatch backwards and slightly to the side.
4. Pull the cover to one side.
5. Pull the hatch forwards.
NIBE VVM 500Chapter 2 | Delivery and handling10

LEK
LEK
LEK
11Chapter 2 | Delivery and handlingNIBE VVM 500

APH
VVM 500
AA3
QM1
AA1
EB1
FQ10
FC1
QN35
PZ3PZ1
GP12
QN10
AA2
SF1
UB1
AA4-XF4
AA4
AA4-XF3
GP1
BT63
BT2
UB2
XL8
XL9
XL4
XL30
XL2
XL3
XL14
XL13XL19
XL18XL1
QN11
BT6
BT54
QM20
BT7
PZ3
PZ1
XL39
XL39
XL18
XL14
XL19
XL13
AA7
W130
BT3
NIBE VVM 500Chapter 3 | Indoor module's design12
3 Indoor module's design

List of components
PIPE CONNECTIONS
Connection, heating medium supply line G25 int.XL1
Connection, heating medium return line G25 int.XL2
Connection, cold water G25 int.XL3
Connection, hot water G25 ext.XL4
Connection, docking from heat pump G25 int.XL8
Connection, docking to heat pump G25 int.XL9
Connection, solar heating system supply line Ø22
mm
XL13
Connection, solar heating system return line Ø22
mm
XL14
Connection, docking in high temp G25 int.XL18
Connection, docking out high temp G25 int.XL19
Connection, expansion tank G20 int.XL30
Connection, docking pool Ø28 mmXL39
HVAC COMPONENTS
Circulation pumpGP1
Charge pumpGP12
Drain valve, climate systemQM1
Venting, climate systemQM20
Shuttle valve, climate system/water heater, flow
line
QN10
Shunt valveQN11
Reversing valve, hot water/heatingQN35
SENSORS ETC.
Temperature sensors, heating medium flowBT2
Temperature sensor, heating medium return*BT3
Temperature sensor, hot water, control*BT6
Temperature sensor, hot water, display*BT7
Temperature sensor, solar coil*BT54
Temperature sensor, heating medium supply after
immersion heater
BT63
ELECTRICAL COMPONENTS
Immersion heater cardAA1
Base cardAA2
Input circuit boardAA3
Display unit
AA4-XF3 USB socket
AA4-XF4 Service socket
AA4
Extra relay circuit boardAA7
Immersion heaterEB1
Miniature circuit-breakerFC1
Temperature limiterFQ10
SwitchSF1
Network cable for NIBE UplinkTM W130
MISCELLANEOUS
Rating platePZ1
Serial number platePZ3
Cable glandUB1
Cable glandUB2
* Not visible in the image
Designations according to standard EN 81346-2.
13Chapter 3 | Indoor module's designNIBE VVM 500

General pipe
connections
Pipe installation must be carried out in accordance with
current norms and directives.
The pipe dimension should not be less than the recom-
mended pipe diameter according to the table. However,
each system must be dimensioned individually to man-
age the recommended system flows.
MINIMUM SYSTEM FLOWS
The installation must be dimensioned at least to manage
the minimum defrosting flow at 100% pump operation,
see table.
Minimum re-
commended
pipe dimen-
sion (mm)
Minimum re-
commended
pipe dimen-
sion (DN)
Minimum
flow during
defrosting
(100% pump
speed (l/s)
Air/water
heat pump
22200.27F2120-8
(1x230V)
22200.27F2120-8
28250.35F2120-12
(1x230V)
28250.35F2120-12
28250.38F2120-16
35320.48F2120-20
Minimum re-
commended
pipe dimen-
sion (mm)
Minimum re-
commended
pipe dimen-
sion (DN)
Minimum
flow during
defrosting
(100% pump
speed (l/s)
Air/water
heat pump
22200.19F2040-6
22200.19F2040-8
22200.29F2040-12
28250.39F2040-16
Minimum re-
commended
pipe dimen-
sion (mm)
Minimum re-
commended
pipe dimen-
sion (DN)
Minimum
flow during
defrosting
(100% pump
speed (l/s)
Air/water
heat pump
22200.19HBS 05-6/
AMS 10-6
22200.19HBS 05-12/
AMS 10-8
22200.29HBS 05-12/
AMS 10-12
28250.39HBS 05-16/
AMS 10-16
NOTE
An undersized system can result in damage to
the machine and lead to malfunctions.
VVM 500 together with a compatible air/water heat
pump (See chapter "Outdoor modules") constitutes a
complete installation for heating and hot water.
The system requires the size of the radiator circuit to
be designed for a low temperature heating medium. At
the lowest dimensioned outdoor temperature, the
highest recommended temperatures are 55 °C on the
supply line and 45 °C on the return line, but VVM 500
can handle up to 70 °C on the supply line.
NOTE
Equip the product with a safety valve on both
the boiler side and hot water coil.
Overflow water from the safety valve goes via an over-
flow cup to a drain so that hot water splashes cannot
cause injury. The entire length of the overflow water
pipe must be inclined to prevent water pockets, and
must also be frost-proof. The mouth of the overflow
water pipe must be visible and not located close to
electrical components.
NIBE recommends installing VVM 500 as close to the
heat pump as possible for optimum comfort. For further
information about the location of different components,
see section "Installation alternatives" in this manual.
NIBE VVM 500Chapter 4 | Pipe connections14
4 Pipe connections

Caution
Ensure that incoming water is clean. When
using a private well, it may be necessary to
supplement with an extra water filter.
NOTE
Any high points in the climate system, must
be equipped with air vents.
NOTE
The pipe systems need to be flushed out be-
fore the indoor module is connected so that
any debris cannot damage component parts.
NOTE
Switch (SF1) must not be moved to "" or " "
until VVM 500 has been filled with water.
Otherwise the temperature limiter, thermostat
and the immersion heater etc can be damaged.
BOILER AND RADIATOR VOLUMES
H
Internal volume in VVM 500
for calculating expansion ves-
sel is 500 l. The expansion
vessel's volume must be at
least 5 % of the system's total
volume.
Example table
Volume (l)
expansion
vessel
Total volume
(l) (indoor
module and
climate sys-
tem)
25500
35700
501,000
NOTE
Expansion vessel is not supplied with the
product. Equip the product with an expansion
vessel.
The pre-pressure of the pressure expansion vessel must
be dimensioned according to the maximum height (H)
between the vessel and the highest positioned radiator,
see figure. A pre-pressure of 0.5 bar (5 mvp) means a
maximum permitted height difference of 5 m.
If the standard initial pressure in the pressure vessel is
not high enough it can be increased by filling via the
valve in the expansion vessel. The expansion vessel's
standard initial pressure must be entered in the check
list on page 6.
Any change in the initial pressure affects the ability of
the expansion vessel to handle the expansion of the
water.
15Chapter 4 | Pipe connectionsNIBE VVM 500

SYSTEM DIAGRAM
VVM 500 consists of a hot water coil, immersion heater,
circulation pumps, buffer vessel, control system and is
prepared for use with solar panels. VVM 500 connects
to the climate system.
VVM 500 is directly adapted for connection and commu-
nication with a compatible NIBE air/water heat pump,
see section "Outdoor modules", and together they con-
stitute a complete heating installation.
When it is cold outdoors, the air/water heat pump works
with VVM 500, and if the outdoor air temperature falls
below the heat pump’s stop temperature, all heating is
carried out by VVM 500.
XL 4
39 2
13
14
38 9 30 1 18
19
SYMBOL KEY
MeaningSymbol
Shut-off valve
Non-return valve
Mixing valve
Circulation pump
Immersion heater
Expansion vessel
Filterball
Flow meter/energy meter
Shut off valve
Pressure gauge
Control valve
Safety valve
Reversing valve/shunt
Manual reversing valve/shunt
Under floor heating systems
Indoor module
Cooling system
Air/water heat pump
Radiator system
Domestic hot water
Hot water circulation
NIBE VVM 500Chapter 4 | Pipe connections16

Dimensions and pipe
connections
19
28
43
1788
691
725
791
900
734
756
66
85
382
760
296
154
73
61
57
660
381
290
648
25-50
19
28
43
1788
691
725
791
900
734
756
66
85
382
760
296
154
73
61
57
660
381
290
648
25-50
XL8 XL9
XL4
XL2
XL3XL1
XL30
Pipe connections
G25 intXL1 Connection, heating medium supply line
G25 intXL2 Connection, heating medium return line
G25 intXL3 Connection, cold water
G25 ext.XL4 Connection, hot water
G25 intXL8 Connection, docking from heat pump
G25 intXL9 Connection, docking to heat pump
G25 intXL30 Connection, expansion vessel
17Chapter 4 | Pipe connectionsNIBE VVM 500

Connecting air/water
heat pump
You can find a list of compatible air/water heat pumps
in section "Outdoor modules".
VVM 500 is not equipped with shut off valves; these
must be installed outside the indoor module to facilitate
any future servicing.
EB101-XL1
EB101-XL2
XL8
XL9
Connection during use
without heat pump
Connect the pipe for docking in from the heat pump
(XL8) with the pipe out to the heat pump XL9.
XL8
XL9
Heating medium side
CONNECTING THE CLIMATE SYSTEM
A climate system is a system that regulates indoor
comfort with the help of the control system in VVM 500
and for example radiators, underfloor heating/cooling,
fan convectors etc.
• Install expansion vessel (CM1) and pressure gauge
(BP5) in connection XL30.
• Install the safety valve as illustrated. Recommended
opening pressure is 0.25 MPa (2.5 bar). For information
about max opening pressure, see technical specifica-
tions.
• Install shut off valves (installed as close to VVM 500
as possible.
• When connecting to a system with thermostats on all
radiators (or underfloor heating coils), either a bypass
valve must be fitted or some of the thermostats must
be removed to ensure there is sufficient flow.
P
XL1
XL2
XL30
Cold and hot water
The settings for hot water are made in menu 5.1.1.
CONNECTING COLD AND HOT WATER
Install as follows:
• shut-off valve
• non-return valve
• pressure relief valve
The safety valve must have a maximum 1.0 MPa (10.0
bar) opening pressure and be installed on the incoming
domestic water line as shown.
• mixing valve
A mixer valve must also be installed, if the factory
setting for hot water is changed. National regulations
must be observed.
XL3
XL4
Installation alternative
VVM 500 can be installed in several different ways,
some of which are shown below.
Further option information is available at nibe.eu and in
the respective assembly instructions for the accessories
used. See page 63 for a list of the accessories that can
be used with VVM 500.
COMPATIBLE NIBE AIR/WATER HEAT PUMPS
Compatible NIBE air/water heat pump must be equipped
with a control board with a display with the minimum
software version indicated in the following list. The
version of the control board is displayed in the heat
pump’s display (if applicable) at start-up.
Software versionProduct
118F2020
55F2025
55F2026
all versionsF2030
all versionsF2040
NIBE VVM 500Chapter 4 | Pipe connections18

Software versionProduct
all versionsF2120
55F2300
all versionsNIBE SPLIT HBS 05:
AMS 10-6 + HBS 05-6
AMS 10-8 + HBS 05-12
AMS 10-12 + HBS 05-12
AMS 10-16 + HBS 05-16
EXTRA HOT WATER HEATERS
The system can be supplemented with an extra water
heater, if a large bath tub or other significant consumer
of hot water is installed. A mixer valve is then installed
on the outgoing hot water from the water heater.
Water heater with immersion heater
If it is possible to use a water heater with an immersion
heater, connect it as illustrated below.
EXTRA CLIMATE SYSTEM
In buildings with several climate systems that require
different supply temperatures, the accessory
ECS 40/ECS 41 can be connected.
A shunt valve then lowers the temperature to the under-
floor heating system, for example.
-EP21-RM1
-EP21-GP10-EP21-BT2
-EP21-AA25
-EP21-BT3
-EP21-QN25
-EP21
CONNECTING HOT WATER CIRCULATION
A circulation pump can be controlled by VVM 500 to
circulate the hot water. The circulating water must have
a temperature that prevents bacterial growth and
scalding, and national standards must be satisfied.
The HWC return is connected to a freestanding water
heater.
The circulation pump is activated via AUX input in menu
5.4.
-QZ1-FQ3
-QZ1-GP11-QZ1-RM1-QZ1-RN1
-QZ1
19Chapter 4 | Pipe connectionsNIBE VVM 500

General
All electrical equipment, except the outdoor sensors,
room sensors and the current sensors are ready connec-
ted at the factory.
•Disconnect the indoor module before insulation testing
the house wiring.
• If the building is equipped with an earth-fault breaker,
VVM 500 should be equipped with a separate one.
• For the indoor module electrical wiring diagram, see
section "Electrical circuit diagram".
•Communication and sensor cables to external connec-
tions must not be laid close to high current cables.
• The minimum area of communication and sensor
cables to external connections must be 0.5 mm² up
to 50, for example EKKX or LiYY or equivalent.
• When cable routing in VVM 500, cable grommets
UB1and UB2, (marked in image) must be used. In UB1
and UB2, the cables are inserted through the indoor
module from the back to the front.
APH
VVM500
B
AB
APH
UB2
UB1
SF1
NOTE
The switch (SF1) must not be set to "" or " "
until the boiler has been filled with water and
the radiator system vented. Otherwise the
temperature limiter, thermostat and the immer-
sion heater can be damaged.
NOTE
If the supply cable is damaged, only NIBE, its
service representative or similar authorised
person may replace it to prevent any danger
and damage.
NOTE
Electrical installation and service must be car-
ried out under the supervision of a qualified
electrician. Cut the current with the circuit
breaker before carrying out any servicing.
Electrical installation and wiring must be carried
out in accordance with the stipulations in force.
Wilo
VVM320
AA1
FQ10
FC1
FQ10-S2
MINIATURE CIRCUIT-BREAKER
The indoor module and a large proportion of its internal
components are internally fused by a miniature circuit
breaker (FC1).
NIBE VVM 500Chapter 5 | Electrical connections20
5 Electrical connections