Ninja BL640 User manual

ninjakitchen.com
BL640
Series
OWNER’S GUIDE

3ninjakitchen.com
CONTENTS
THANK YOU FOR PURCHASING
The Nutri Ninja® Blender Duo® with Auto-IQ® Technology
THIS BOOK COVERS
MODEL NUMBER:
BL640
TECHNICAL SPECIFICATIONS
Voltage: 120V~, 60Hz
Power: 1200 Watts
PITCHER CAPACITY:
72 oz. 2.1 L, 9 cups)
MAX LIQUID CAPACITY:
64 oz. (1.9 L, 8 cups)
NUTRI NINJA® CUP CAPACITY:
18 oz. (530 ml, 2.25 cups)
24 oz. (710 ml, 3 cups)
32 oz. (950 ml, 4 cups)
TIP: You can find the model and serial
numbers on the QR code label on the
back of the unit by the power cord.
RECORD THIS INFORMATION
Model Number: ����������������
Serial Number: �����������������
Date of Purchase: ���������������
(Keep receipt)
Store of Purchase: ��������������
REGISTER YOUR PURCHASE
registeryourninja.com
1-877-646-5288
Scan QR code using mobile device
Important Safety Instructions.........................4
Getting to Know Your Nutra Ninja® Blender Duo®
with Auto-IQ® techology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Before First Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Assembly & Use of the Pitcher ........................12
Assembly & Use of the Nutri Ninja® Cups . . . . . . . . . . . . . . .14
Programs, Speed Setting & Uses . . . . . . . . . . . . . . . . . . . . . . 16
Care & Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Storing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Resetting the Motor Thermostat. . . . . . . . . . . . . . . . . . . . . . . . . 17
Troubleshooting Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Warranty & Registration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

4 5ninjakitchen.com
SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
PLEASE READ CAREFULLY BEFORE USE • FOR HOUSEHOLD USE ONLY
1 Read all instructions prior to using the
appliance and its accessories.
2 Carefully observe and follow all
warnings and instructions. This unit
contains electrical connections and
moving parts that potentially present
risk to the user.
3 Take your time and exercise care during
unpacking and appliance setup. This
appliance contains sharp, loose blades
that can cause injury if mishandled.
4 Take inventory of all contents to ensure
you have all parts needed to properly
and safely operate your appliance.
5 Blades are sharp. Handle carefully.
6 This product is provided with a Stacked
Blade Assembly. A LWAYS exercise care
when handling blade assemblies. The
blade assemblies are sharp and are
NOT locked in place in their containers.
The blade assemblies are designed to
be removable to facilitate cleaning and
replacement if needed. ONLY grasp the
blade assembly by the top of the shaft.
Failure to use care when handling the
blade assemblies will result in a risk of
laceration.
7 ALWAYS exercise care when handling
the Pro Extractor Blades® Assembly.
The blades are sharp. ONLY grasp
the Pro Extractor Blades Assembly
by the outer perimeter of the blade
assembly base. Failure to use care
when handling the blade assembly will
result in a risk
of laceration.
8 Turn the appliance OFF, then unplug
the appliance from the outlet when
not in use, before assembling or
disassembling parts, and before
cleaning. To unplug, grasp the plug
by the body and pull from the outlet.
NEVER unplug by grasping and pulling
the flexible cord.
9 Before use, wash all parts that
may contact food. Follow washing
instructions covered in this instruction
manual.
10 Before each use, inspect blade
assemblies for damage. If a blade is
bent or damage is suspected, contact
SharkNinja to arrange for replacement.
11 DO NOT use this appliance outdoors.
It is designed for indoor household use
only.
12 This appliance has a polarized plug (one
prong is wider than the other). To reduce
the risk of electric shock, this plug will
fit in a polarized outlet only one way. If
the plug does not fit fully in the outlet,
reverse the plug. If it still does not fit,
contact a qualified electrician. DO NOT
modify the plug in any way.
13 DO NOT operate any appliance with
a damaged cord or plug, or after the
appliance malfunctions or is dropped
or damaged in any manner. This
appliance has no user-serviceable parts.
If damaged, contact SharkNinja for
servicing.
14 This appliance has important markings
on the plug blade. The entire supply
cord is not suitable for replacement. If
damaged, please contact SharkNinja for
service.
15 Extension cords should NOT be used
with this appliance.
16 To protect against the risk of electric
shock, DO NOT submerge the appliance
or allow the power cord to contact any
form of liquid.
17 DO NOT allow the cord to hang over
the edges of tables or counters. The
cord may become snagged and pull the
appliance o the work surface.
18 DO NOT allow the unit or the cord to
contact hot surfaces, including stoves
and other heating appliances.
19 ALWAYS use the appliance on a dry
and level surface.
20 DO NOT allow children to operate
this appliance or use as a toy. Close
supervision is necessary when any
appliance is used near children.
21 This appliance is NOT intended to be
used by people with reduced physical,
sensory, or mental capabilities, or lack
of experience and knowledge, unless
they have been given supervision
or instruction concerning use of the
appliance by a person responsible for
their safety.
22 ONLY use attachments and accessories
that are provided with the product or
are recommended by SharkNinja. The
use of attachments, including canning
jars, not recommended or sold by
SharkNinja may cause fire, electric
shock, or injury.
23 NEVER place a blade assembly
on the motor base without it first
being attached to its corresponding
container (pitcher or cup) with the lid
also in place.
24 Keep hands, hair, and clothing out
of the container when loading and
operating.
25 During operation and handling of the
appliance, avoid contact with moving
parts.
WARNING
To reduce the risk of injury, fire, electrical shock or property damage,
basic safety precautions must always be followed, including the following
numbered warnings and subsequent instructions. Do not use appliance for
other than intended use.
Read and review instructions for operation and use.
Indicates the presence of a hazard that can cause personal injury,
death or substantial property damage if the warning included with this
symbol is ignored.
For indoor and household use only.
When using electrical appliances, basic safety precautions should always be
followed, including the following:

7ninjakitchen.com6 7ninjakitchen.com6
SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
PLEASE READ CAREFULLY BEFORE USE • FOR HOUSEHOLD USE ONLY
WARNING
To reduce the risk of injury, fire, electrical shock or property damage,
basic safety precautions must always be followed, including the following
numbered warnings and subsequent instructions. Do not use appliance for
other than intended use.
26 DO NOT fill containers past the MAX
FILL or MAX LIQUID lines.
27 DO NOT operate the appliance with an
empty container.
28 DO NOT microwave any containers
or accessories provided with the
appliance.
29 NEVER leave the appliance unattended
while in use.
30 DO NOT blend hot liquids. Doing so
may result in pressure buildup and
steam exposure that can pose a risk of
the user being burned.
31 DO NOT process dry ingredients with
the Single-Serve Blending Cup and
Pro Extractor Blades® Assembly, or the
pitcher and Stacked Blade Assembly.
32 DO NOT perform grinding operations
with the Single-Serve Blending Cup
and Pro Extractor Blades Assembly,
or the pitcher and Stacked Blade
Assembly.
33 NEVER operate the appliance without
lids and caps in place. DO NOT attempt
to defeat the interlock mechanism.
Ensure the container and lid are
properly installed before operation.
34 Before operation, ensure all utensils are
removed from containers. Failure to
remove utensils can cause containers
to shatter and potentially result in
personal injury and property damage.
35 Keep hands and utensils out of
containers while chopping to reduce
the risk of severe personal injury or
damage to the blender/food chopper.
A scraper may be used ONLY when the
blender or processor is not running.
36 If you find unmixed ingredients sticking
to the sides of the cup, stop the
appliance, remove the blade assembly,
and use a scraper to dislodge
ingredients.
37 DO NOT open the pitcher’s pour spout
cap while blender is operating.
38 If you find unmixed ingredients sticking
to the sides of the pitcher, stop the
appliance, remove the lid, and use a
spatula to dislodge ingredients. NEVER
insert your hands into the pitcher, as
you may contact one of the blades and
experience a laceration.
39 DO NOT attempt to remove the
container or lid from the motor base
while the blade assembly is still
spinning. Allow the appliance to come
to a complete stop before removing
lids and containers.
40 If the appliance overheats, a thermal
switch will activate and temporarily
disable the motor. To reset, unplug
the appliance and allow it to cool for
approximately 30 minutes before using
again.
41 DO NOT expose the containers and
accessories to extreme temperature
changes. They may experience
damage.
42 Upon completion of processing,
ensure the blade assembly is removed
BEFORE emptying container’s
contents. Remove the blade assembly
by carefully grasping the top of the
shaft and lifting it from the container.
Failure to remove the blade assembly
before emptying the container results
in a risk of laceration.
43 If using the pitcher’s pour spout, hold
the cover in place on the container
or ensure lid lock is engaged when
pouring to avoid risk of injury.
44 Remove the Pro Extractor Blades®
Assembly from the Single-Serve Cup
upon completion of blending.
DO NOT store ingredients before or
after blending them in the cup with
the blade assembly attached. Some
foods may contain active ingredients
or release gases that will expand if
left in a sealed container, resulting in
excessive pressure buildup that can
pose a risk of injury. For ingredient
storage in the cup, use only Spout Lid
to cover.
45 The maximum wattage rating for this
appliance is based on the configuration
of the Pro Extractor Blades Assembly
and Single-Serve Cup. Other
configurations may draw less power or
current.
46 DO NOT submerge the motor base or
control panel in water or other liquids.
DO NOT spray motor base or control
panel with any liquid.
47 DO NOT attempt to sharpen blades.
48 Turn o the appliance and unplug the
motor base before cleaning.

8
MAIN UNIT
A32 oz. Nutri Ninja Cup
B24 oz. Nutri Ninja Cup
C18 oz. Nutri Ninja Cup
DPro Extractor Blades® Assembly
ESpout Lids
FPitcher
GPitcher Lid with Locking Handle
HStcked Blade Assembly
IMotor Base
JPower Cord (not shown)
GETTING TO KNOW YOUR
NUTRI NINJA® BLENDING DUO® WITH AUTO-IQ®
The Nutri Ninja Blender Duo
with AUTO-iQ Technology is
a professional, high-powered
innovative tool with a sleek design
and outstanding performance, a
true asset to any kitchen. The Nutri
Ninja Blender Duo with AUTO-iQ
Technology features intelligent
programs that combine unique
pulsing, blending and pausing
patterns that do the work for you.
Get great results every time with no
guesswork required. For best results,
be sure to carefully read all the
instructions contained in the manual
before using this appliance.
9ninjakitchen.com
PARTS
A
H
G
G
F
E
D
B
C
NOTE: The quantity, sizes, and
presence of some accessories depends
on the specific model configurations.
The top flap of your box shows the
select accessories that are included
with your model.
NOTE: Blade assemblies are NOT
interchangeable.

10 11ninjakitchen.com 11ninjakitchen.com
BEFORE FIRST USE
IMPORTANT: Review all warnings on
pages 4–7 before proceeding.
DID YOU KNOW?
• You can take your drinks on the go using
the spout lid.
• The cup, lid, and blade assembly are BPA
free and dishwasher safe.
NOTE: Handle the Pro Extractor Blades®
Assembly by grasping around the
perimeter of the blade assembly base.
1Remove all packaging material and
labels from the appliance. Separate/
remove all parts from each other.
2Wash the lids, pitcher, Nutri Ninja®
cups and Blade Assemblies in warm,
soapy water. When washing the blade
assemblies, use a dish-washing utensil
with a handle to avoid direct hand
contact with blades.
3Handle blade assemblies with care to
avoid contact with sharp edges. Rinse
and air dry thoroughly.
4The pitcher, Nutri Ninja cups, lids, and
blade assemblies, are all dishwasher
safe. It is recommended that the lids and
blade assemblies be placed on the top
rack. Ensure that the blade assemblies
are removed from the containers before
placing in the dishwasher.
5Wipe the motor base clean with
a damp cloth.
NOTE: All attachments are dishwasher
safe. It is recommended that the cup,
lid, and blade assembly be placed
on the top rack of the dishwasher.
Ensure blade assembly and lid are
removed from the cup before placing
in the dishwasher. Exercise care when
handling blade assembly.
FEATURES
Use the Power button to turn the unit on or o.
AUTO-IQ® PROGRAMS
Intelligent preset programs combine unique blending and pausing patterns that do the
work for you. Once a preset program is selected, it will start immediately and automatically
stop when blending is complete. To stop blending before the end of the program, press the
currently active button again.
Nutri Ninja®
|
Ninja® Blender Duo® with AUTO-iQ® Technology Features:
• Ninja Blade Technology
• BPA Free Pitcher, Nutri Ninja Cups and Lids
• Drip-Free Pour Spout
• LED Control Panel with Timer
• Sturdy, Non-Slip Base
• Smart Lid technology for easy release
• 3 speeds: Low, Medium, & High
• 5 AUTO-iQ Programs - AUTO-iQ Frozen Drinks/Smoothies, AUTO-iQ Puree, Nutri Ninja
AUTO-iQ Blend, Nutri Ninja AUTO-iQ Ultra Blend and AUTO-iQ Pulse
• Nutri Ninja Nutrient & Vitamin Extraction*
* Extract a drink containing vitamins and nutrients from fruits and vegetables

12 13ninjakitchen.com
IMPORTANT: As a safety feature, the
power light ( ) will flash and the motor
will not work if the Pitcher and lid are
not installed correctly. When the Pitcher
and lid are installed properly, the power
light ( ) will be solid, indicating that the
appliance is ready for use.
5Holding the Stacked Blade Assembly
by the top of the shaft, place it onto
the drive gear inside the pitcher. Ensure
that the Stacked Blade Assembly is
seated properly and is standing upright
6Add the ingredients to the pitcher,
making sure that they do not exceed
the highest measured marking line on
the side of the pitcher.
7Plug the power cord into the electrical
outlet and press the power button ( ).
NOTE: The Stacked Blade Assembly
will fit loosely on the drive gear.
NOTE: If you need to add additional
ingredients while the appliance is
processing, open the pour spout cap
and pour the ingredients in through
the opening.
NOTE: When blending any kind of
liquids, such as mixtures of any drinks
or smoothies, do not exceed the “MAX”
liquid mark (64 oz.) on the Pitcher.
AS SE MBLY
1 Place the motor base on a clean, dry,
level surface such as a counter or table
top. Press down on the motor base to
make sure that the Suction Cups adhere
to the counter or table top.
2 Align and lower the Pitcher onto the
motor base Handle should be aligned
slightly to the right of the “LOCK”
symbol on the motor base.
3Rotate the pitcher clockwise until it clicks
in place. As the pitcher rotates, it will
lower and the safety tabs on the bottom
of the pitcher will slide under the safety
tabs on the top of the motor base.
4The pitcher can be placed on the motor
base two ways; the handle can be on the
front right corner or the front left corner.
ASSEMBLY & USE OF THE PITCHER
8Holding the lid by the handle in the
upright position, place it on top of the
Pitcher aligning the triangle ( ) located
on the lid with the triangle ( ) located
on the Pitcher’s handle. Press the handle
down until you hear a click. The triangles
on the lid and the pitcher handle MUST
be aligned in order for the blender to
turn on.
9Review warning and caution statements
on page 13 before proceeding.
10 Press the power button to turn on the
unit. Select the speed or AUTO-iQ
Program that best suits your needs.
The AUTO-iQ program will stop the
appliance automatically at the end of
the program.
11 To pause the appliance, press the
selected speed or AUTO-iQ Program
a second time. When the program
is paused, the light on the program
button will flash until you press it again
to resume the rest of the program.
12 When you have reached your desired
consistency, stop the appliance by
pressing the power button ( ) and wait
for the Stacked Blade Assembly to
stop turning.
13 Turn the pitcher counter clockwise to
remove and then lift o the base.
14 Open the pour spout cap and use the
spout to empty liquid contents.
15 For thicker consistencies, first remove the
lid by pressing the release button and
pulling the lid handle up to a 90 degree
angle to lift lid o the pitcher. Then,
carefully remove the Stacked Blade
Assembly by the top of the shaft. Place
Stacked Blade Assembly away from the
work area to avoid accidental contact.
Finally, empty contents from the pitcher.
16 Make sure that the unit is unplugged
when not in use.
NOTE: Nutri Ninja®
|
Ninja® Blender Duo®
with AUTO-iQ® Technology can sense
which jar is on the motor base. The
function lights will illuminate depending
on which jar is placed on the motor base.
IMPORTANT: Review all warnings on
pages 4–7 before proceeding.
FROZENDRINKS
SMOOTHIES
PUREE
PULSE
HIGH
MED
LOW
AUTO
AUTO
AUTO
HIGH PULSE
LOW DOUGH
SMOOTHIE
SINGLE
SERVE
PUREE FROZEN
BLENDING

14 15ninjakitchen.com
7Once you have reached your desired
consistency, stop the appliance by
pressing the power button and wait
for the blade to stop turning. Turn the
Nutri Ninja®cup counter-clockwise
and pull straight up to remove.
8Turn the cup upright and remove
the Pro Extractor Blades® Assembly
by twisting the blade assembly
counter-clockwise.
9Place the Spout Lid onto the Nutri Ninja
cup and twist to seal.
10 Make sure that the motor base is
unplugged when not in use.
11 For storage, only use the Spout lid to cover.
12 Be sure to the store the Pro Extractor
Blades Assembly attached to an empty
cup when not in use.
13 Make sure that the motor base in
unplugged when not in use.
NOTE: Do not overfill! To avoid spilling,
do not add ingredients past the “Max
Liquid” line.
4Turn the Nutri Ninja cup upside down
and place it onto the motor base,
aligning the tabs on the cup with the
motor base. Rotate the Nutri Ninja cup
clockwise until it locks in place, you will
hear a click when the lock is engaged.
5Press the power button on, and select
the speed or AUTO-iQ program that
suits your needs. The AUTO-iQ program
will stop the appliance automatically at
the end of the program.
6To pause the appliance, press the
selected speed or AUTO-iQ Program
a second time. When the program
is paused, the light on the program
button will flash until you press it again
to resume the rest of the program.
ASSEMBLY & USE OF NUTRI NINJA® CUP
1Place the motor base on a clean, dry,
level surface such as a counter or table
top. Press down on the motor base to
make sure that the suction cups adhere
to the counter or table top.
2Add ingredients to the Nutri Ninja cup.
3Place the Pro Extractor Blades® Assembly
onto the cup and tightly screw it on
clockwise until you have a good seal.
IMPORTANT: Review all warnings on
pages 4–7 before proceeding.
NOTE: Nutri Ninja® | Ninja® Blender
Duo™with AUTO-iQ® Technology can
sense which jar is on the motor base.
The function lights will illuminate
depending on which jar is placed on
the motor base.

17ninjakitchen.com16
PROGRAMS, SPEED SETTING AND USES
FOR THE PITCHER
PROGRAMS, SPEED SETTINGS AND USES
FOR THE NUTRI NINJA® CUP
FUNCTION BLADE TYPE SPEED OR PROGRAM TYPE OF FOOD
Processing Stacked Blade Auto-IQ® Purée Medium Dips
Batters
Chopping Stacked Blade Auto-IQ Pulse
Salsa
Vegetables
Nuts
Frozen Drinks/
Ice Crush Stacked Blade Auto-IQ Frozen Drinks/Smoothies
Ice,
Frozen Drinks
Smoothies
Pureeing Stacked Blade Auto-IQ Food Puree Smoothies Soups*
Milkshakes
*
When blending soups, make sure they’re cooled to room temperature first - Ninja®
containers are not intended for hot blending.
IMPORTANT: Do not run the appliance over 4 minutes at a time to prevent overheating
of the appliance.
*When blending sauces and soups, make sure they’re cooled to room temperature first –
Ninja® containers are not intended for hot blending.
CAUTION: DO NOT process dry ingredients without adding liquid to the cup.
This product is not intended for dry blending.
FUNCTION BLADE TYPE SPEED OR PROGRAM TYPE OF FOOD
Smoothies Pro Extractor
Blades® Assembly Nutri Ninja Auto-iQ Blend
Smoothies
Frappes
Milkshakes
Protein Drinks
Green
Smoothies
Pro Extractor
Blades Assembly Nutri Ninja Auto-iQ Blend
Frozen Fruits
Frozen Vegetables
Kale
Celery
Spinach
Seeds
Ice
Grating Pro Extractor
Blades Assembly Auto-iQ Pulse High
Grated Cheese
Bread Crumbs
Spices
Chopping Pro Extractor
Blades Assembly Auto-iQ Pulse High
Salsa
Vegetables
Nuts
CARE & MAINTENANCE
CLEANING
1Separate/remove all parts from
each other.
2 Hand-Washing: Wash the lids, pitcher,
food processor bowl, Nutri Ninja®
cup and blade assemblies in warm,
soapy water. When washing the blade
assemblies, use a dish-washing utensil
with a handle to avoid direct hand
contact with blades. Handle blade
assemblies with care to avoid contact
with sharp edges. Rinse and
air dry thoroughly.
3 Dishwasher: The containers, lids, blade
assemblies and attachments are all
dishwasher safe. The lids and blade
assemblies are top rack dishwasher
safe. Ensure the blade assemblies are
removed from the containers before
placing in the dishwasher.
4Wipe the motor base clean with a
damp cloth.
Please call customer service if any
servicing needs to be performed on
the appliance at 1-877-646-5288.
STORING
Store the Ninja® Blender Duo® with
Auto-IQ®Technology upright with the
blade assembly inside the corresponding
container with the lid secured on top. Do
not place anything on top. Store the rest
of the attachments in a safe place where
they will not be damaged and won’t cause
harm. Insert the power cord into the cord
storage area located in the back of the
motor base.
DO NOT store blended or unblended
ingredients in the Nutri Ninja Cup with
the Blade Assembly attached. Use only
the spout lid when storing blended or
unblended ingredients in the cup.
RESETTING THE MOTOR THERMOSTAT
The Ninja Blender Duo features a unique
safety system which prevents damage to
the unit’s motor and drive system should
you inadvertently overload your appliance.
If the appliance is being overloaded, the
motor will stop. Allow the appliance to
cool for approximately 30 minutes. To
reset the appliance, follow the resetting
procedure below:
1 Unplug the appliance from the
electrical outlet.
2Remove and empty the container and
ensure that no food is jamming the
blade assemblies.
3Allow the appliance to cool for
approximately 30 minutes.
4Re-install the container onto the base
and re-plug the appliance into the
electrical outlet.
5Proceed to use the appliance as
before making sure not to exceed the
recommended maximum capacities.

19ninjakitchen.com18
TROUBLESHOOTING GUIDE
WARNING: To reduce the risk of shock and unintended operation,
turn power o and unplug unit before troubleshooting.
Motor Doesn’t Start or Blade Assembly Doesn’t Rotate.
• Make sure the container is securely placed on motor base.
• Make sure the lid is securely on container in the correct position (align arrows).
• The appliance is turned “O”. Press the power button ( ) to turn “On”.
• Check that the plug is securely inserted into the electrical outlet.
• Check the fuse or circuit breaker.
• The unit has overloaded. The appliance will stop and the power light will flash. Unplug and
wait approximately 30 minutes before using again.
• The unit has overheated. Unplug and wait approximately 30 minutes before using again.
• Check to make sure the unit is not overloaded.
Food is Unevenly Chopped.
• Either you are chopping too much food at one time, or the pieces are not of even size and
processing smaller amounts per batch.
Food is Chopped Too Fine or is Too Watery.
• The food has been over processed. Use Auto-iQ® Pulse button for controlled processing.
Food Collects On Lid or On the Sides of the Container.
• The mixture is too thick. Add more liquid.
You Cannot Achieve Snow From Solid Ice.
• Do not use ice that has been sitting out or has started to melt. Use ice straight from the freezer.
• Start with a few pulses and then go to a continuous blending cycle.
Motor Base Won’t Stick to Counter or Table Top.
• Make sure surface and suction feet are wiped clean. Suction feet will only stick to smooth surfaces.
Suction feet WILL NOT stick on some surfaces such as, wood, tile and non-polished finishes.
• DO NOT attempt to use appliance when the motor base is stuck to a surface that is not
secure, (cutting board, platter, plates, etc.).
You get an “Err” Message.
• Your Ninja® is able to detect which jar is on the base. You may be trying to use a program
that is not designed for the jar you have installed. The programs will light up indicating
which programs are available for each jar.
You have a blinking red light.
• The unit is not installed properly. For your safety the unit will only be able to be turned on when it
is properly assembled. Please refer to the assembly pages of this inspiration guide for assistance .
REPLACEMENT PARTS
To order additional parts and accessories, visit ninjaaccessories.com
or contact Customer Service at 1-877-646-5288.
PRODUCT REGISTRATION
Please visit registeryourninja.com or call 1-877-646-5288 to register your new Ninja®
product within ten (10) days of purchase. You will be asked to provide the store name,
date of purchase, and model number along with your name and address.
The registration will enable us to contact you in the unlikely event of a product safety
notification. By registering, you acknowledge you have read and understood the
instructions for use and warnings set forth in the accompanying instructions.
The One (1) Year Limited Warranty applies to purchases made from authorized retailers of
SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the
original product only and is not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for
a period of one (1) year from the date of purchase when it is used under normal household
conditions and maintained according to the requirements outlined in the Owner’s Guide,
subject to the following conditions and exclusions:
What is covered by this warranty?
1. The original unit and/or non-wearable parts deemed defective, in SharkNinja’s sole
discretion, will be repaired or replaced up to one (1) year from the original purchase date.
2. In the event a replacement unit is issued, the warranty coverage ends six (6) months
following the receipt date of the replacement unit or the remainder of the existing
warranty, whichever is later. SharkNinja reserves the right to replace the unit with one
of equal or greater value.
What is not covered by this warranty?
1. Normal wear and tear of wearable parts (such as blending vessels, lids, cups, blades,
blender bases, removable pots, racks, pans, etc.), which require regular maintenance
and/or replacement to ensure the proper functioning of your unit, are not covered by
this warranty. Replacement parts are available for purchase at ninjaaccessories.com.
2. Any unit that has been tampered with or used for commercial purposes.
3. Damage caused by misuse, abuse, negligent handling, failure to perform required
maintenance (e.g., failure to keep the well of the motor base clear of food spills and
other debris), or damage due to mishandling in transit.
4. Consequential and incidental damages.
5. Defects caused by repair persons not authorized by SharkNinja. These defects include
damages caused in the process of shipping, altering, or repairing the SharkNinja
product (or any of its parts) when the repair is performed by a repair person not
authorized by SharkNinja.
6. Products purchased, used, or operated outside North America.
How to get service
If your appliance fails to operate properly while in use under normal household conditions
within the warranty period, visit ninjakitchen.com/support for product care and maintenance
self-help. Our Customer Service Specialists are also available at 1-877-646-5288 to assist
with product support and warranty service options, including the possibility of upgrading
to our VIP warranty service options for select product categories. So we may better assist
you, please register your product online at registeryourninja.com and have the product on
hand when you call.
SharkNinja will cover the cost for the customer to send in the unit to us for repair or
replacement. A fee of $19.95 (subject to change) will be charged when SharkNinja ships the
repaired or replacement unit.
How to initiate a warranty claim
You must call 1-877-646-5288 to initiate a warranty claim. You will need the
receipt as proof of purchase. We also ask that you register your product online at
registeryourninja.com and have the product on hand when you call, so we may better
assist you. A Customer Service Specialist will provide you with return and packing
instruction information.
How state law applies
This warranty gives you specific legal rights, and you also may have other rights that vary
from state to state. Some states do not permit the exclusion or limitation of incidental or
consequential damages, so the above may not apply to you.
ONE (1) YEAR LIMITED WARRANTY

@ninjakitchen
SharkNinja Operating LLC
US: Needham, MA 02494
1-877-646-5288
ninjakitchen.com
Illustrations may dier from actual product. We are constantly striving to improve our products;
therefore the specifications contained herein are subject to change withoutnotice.
AUTO-IQ, BLENDER DUO, NINJA, NUTRI NINJA, and PRO EXTRACTOR BLADES are registered
trademarks of SharkNinja Operating LLC.
For SharkNinja U.S. patent information, visit sharkninja.com/uspatents
© 2020 SharkNinja Operating LLC
BL640Series�IB�REV�Mv5
PRINTED IN CHINA