Nixeus NX-VUE27D User manual

Nixeus Technology, Inc
Nixeus Vue 27” IPS 2560x1440 DisplayPort LED Monitor
(NX-VUE27D)

Table of Contents
1. Important Information
2. Getting Started
Box Content
Installing Base Stand
Input and Connection Ports
Monitor Adjustments
On screen Display Navigation Buttons
3. Warranty
3
5
5
5
6
8
9

Important Information
Important Note:
Please make sure your computer hardware and graphics card supports the Nixeus Vue 27” IPS Monitor. Some
devices and connections may not be able to support the full 2560x1440 resolution. Avoid using 3rd party cable
adapters/convertors to connect the NX-VUE27D to HDMI, VGA, and DVI output devices - we cannot guarantee
they will be compatible with the NX-VUE27D. If you are not sure, please contact your computer hardware’s
manufacturer. Please read this manual before using the Nixeus Vue 27” NX-VUE27D with your computer. It
contains important information regarding the use and care of IPS Monitors.
Safety and Maintenance:
1) Do not expose the monitor to direct sunlight. Keep the monitor away from a stove or any other heat source.
2) Remove or secure any objects that may fall into the monitor’s vents. Do not obstruct or block the cooling vents of
the monitor.
3) Don’t jam the vents on the enclosure.
4) When setting up the monitor for use, please ensure the power plug and socket are easy to insert and extract.
5) When disconnecting the power cord or DC power line for the monitor, please wait for 6 seconds before
reconnecting the power cord or DC power line wires for normal operation.
6) Please use only approved power line and power adapters provided by Nixeus. If any power connections are
missing, please contact Nixeus for a replacement. Using un-authorized power connectors may damage your monitor
and void your warranty.
7) During operation, please do not throw objects and take care to avoid collision with the monitor. Do not over-
clock or modify the monitor’s decoder board. Please do not apply excessive force to the LCD panel or drop the
monitor. Warranty does not cover physical damages, over-clocking, and modications to the monitor.
8) When monitor is not in use for a long period of time, please disconnect the power plug.
9) When using slightly wet cloth or LCD cleaners to clean the monitor, please disconnect the power adapter. Do not
use organic solvent, alcohol, or ammonia liquid to clean the monitor.
10) Do not store or use monitor in hot, direct sunlight, or in a cold environment. To avoid electrical shock and to
prevent monitor damage; do not use the monitor in dusty, rain, wet, and humid conditions. If monitor gets wet,
please wipe clean with so dry cloth as soon as possible. If foreign objects or liquids get into the monitor, please
disconnect power adapter immediately. For service please contact Nixeus Technical support for service and repair at
techsu[email protected]m
11) To ensure long life and best performance of the monitor, please use the monitor in these safe and optimum
conditions: Temperature = 0-40 degrees Celsius (32°-95° Fahrenheit), Humidity = 20-80% RH
3

Avoiding Image Persistence, Incidental Image or After Image:
1) When the monitor is on and unattended, please use a moving screen saver. If there is a static (non moving image)
on the screen, please refresh regularly or start an application to start using the screen.
2) Long time continuous display of static images may case a “brand” on the screen; this is also cal “image
persistence” or “incidental image” or “aer image.” “Brand,” “incidental image” or “aer image” is a common
phenomenon of LCD Panel Technology. In most cases, aer turning o the power supply for a certain amount of
time the “brand,” “incidental image” or “aer image” will gradually disappear. Also by displaying a pure white image
for the entire screen for the same duration that you had the static image that caused the image persistence may
remove the image persistence. Please contact Nixeus if you need assistance in removing image persistence.
CAUTION: Serious “brand,” “incidental image” or “aer image” will not disappear and cannot be repaired. is type
of damage is not covered by warranty. Please take good care of your monitor to prevent serious “brand,” “incidental
image” or “aer image.”
Larger IPS monitor panels may have some glow around the edges or corners. is is known as back light bleed and
IPS Glow - this is normal due to the IPS (In-Plane-Switching) technology that allows more light, better viewing
angles and higher brightness to produce more vibrant colors and brighter pictures.
If your monitor needs replacement parts, warranty service, and repairs please do not attempt to do it yourself!
Doing so may void the warranty. Please contact techsup[email protected] for warranty support. For more
information please visit www.nixeus.com
4

Getting Started
Box Contents:
• Nixeus Vue 27” IPS 2560x1440 DisplayPort Monitor (NX-VUE27D)Stand Base x 1 (with 4 screws)
• Stand Base x 1 (with 4 screws)
• Stand Shaft x 1 (with 4 screws)
• Black DisplayPort to DisplayPort Cable x 1
• Power Adapter & Power Cable x 1
• NX-VUE27D Quick Start Guide
• White Mini-DisplayPort to DisplayPort Cable x 1 (For MAC/Apple, underbolt, and Mini-DisplayPort
Devices)
Installing Base Stand: (Tools needed – Philips Screw Driver)
Please refer to quick start guide for installation of Stand Base and Stand Shaft.
Input and Connection Ports
5
DisplayPort (DP) Input

NX-VUE27D Power Cable and Power Supply Switch:
Only use the power cable included with the NX-VUE27D. Using any other un-authorized power adapters may
damage your monitor and void your warranty.
Connect the power cable to internal power supply on the back of the monitor
6
e included Mini-DisplayPort to DisplayPort cable (White Cable) is for connecting the NX-VUE27D to
Mac/Apple Computers,underBolt devices, and Mini-DisplayPort output devices.
e included DisplayPort to DisplayPort Cable (Black Cable) should be used for DisplayPort output
devices/hardware.
NOTE: Do not use cable/adpater converters to connect the NX-VUE27D to HDMI, DVI, or VGA output
hardware/devices. We cannot guarantee these adapters will work with the NX-VUE27D.
Monitor Swivel Left/Right:
Make sure the NX-VUE27D is on a stable level surface. Holding the base shaft with your hand, carefully twist the
monitor shaft left or right to desired orientation.

Monitor Tilting Foward/Back:
Use both hands, hold the top and bottom or right and left to tilt the monitor forward or backward by up to 15°.
Monitor Tilting Height Adjustment:
Use both hands, slide the monitor up and down the stand shaft for your desired height by up to 4 inches.
7

8
Monitor Pivot to 90° Portrait Mode:
Using both hands, rst raise the monitor to the highest point. Next pivot the monitor clock wise into portrait mode.
ON SCREEN DISPLAY (OSD) MENU - Not available for NX-VUE27D
NOTE: e NX-VUE27D does not have an On Screen Display Menu for monitor setting adjustments, color
temperature and contrast settings. For monitor color calibration - please use the Mac Operating System, Windows
Operating System, Nvidia or AMD Graphics Card’s Display settings.
Non-Functional Button
Power Turns the monitor ON/OFF
BRT- Lowers Brightness to the Monitor
BRT+ Adds Brightness to the Monitor
Reset With the monitor powered ON, press
and hold the RESET button for a few
seconds to reset the monitor to default
factory settings.
If you need additional assistant, please contact Nixeus Technology toll free at 888-983-4128
or e-mail [email protected]

9
Nixeus Technology, Inc. (“Nixeus”) provides this Limited Warranty:
•OnlytothepersonorentitythatoriginallypurchasedtheproductfromNixeusoritsauthorizedreselleror
distributor, and
•OnlyforproductspurchasedanddeliveredwithintheUnitedStates,theDistrictofColumbia,U.S.Possessions
or Protectorates, U.S. Military Installations, or addresses with an APO or FPO, and Canada.
Two Year Limited Warranty for NX-VUE27D:
Nixeus warrants this product will be free from material defects in workmanship and materials under normal use
from the original date of purchase.
•Product(excludingpowersupplies):Two(2)years
•Powersupplies:Two(2)year
•Sparepartsandsparekits:Ninety(90)days
•LargerIPSmonitorpanelsmayhavesomeglowaroundtheedgesorcorners.isisknownasbacklightbleed
and IPS Glow - this is normal due to the IPS (In-Plane-Switching) technology that allows more light, better
viewing angles and higher brightness to produce more vibrant colors and brighter pictures.
•Havingupto3Brightor3DarkPixelanomaliesisconsiderednormalandthemonitorisnotdefective.
Warranty serviced monitors and RMA replacement parts may still consist of these allowed pixel anomalies.
Monitor is defective if it contains MORE than the above stated allowed pixel anomalies.
UnderthisLimitedWarrantywillbe,atNixeus’soption,toeitherrepairorreplacethedefectiveProductduring
the Warranty Period at no charge to the original owner excluding shipping and handling fees. e replacement
product needs not to be new nor have identical make, model or part. Nixeus may replace the defective Product
or any part thereof with any factory reconditioned product that Nixeus determines is equivalent in all material
respects to the defective Product. Replacement or repaired Product will be warranted for the remainder of the
original Warranty Period or ninety (90) days, whichever is longer.
Non-Applicability of Limited Warranty:
LimitedWarrantyofNixeus’sproductswillnotbeappliedtoanddoesnotcoveranyrefurbished/reconditioned
product and any product purchased through clearance or liquidation sale or other sales in which Nixeus, the
sellers, or the liquidators expressly disclaim their warranty obligation, whereas the product is being sold “As-Is”
without any warranty.
RMA (Return Merchandise Authorization) Request:
e customer shall return the product with proof of purchase to Nixeus for RMA processing. In case the return
policy period has expired from the retailer or distributors and the product is within warranty, the customer shall
submit a RMA to Nixeus as described below:
•Customer(EndUser)mustsubmitaRMArequestwiththeproductaspartoftheclaimwithawrittendetai
description of the Product issue allowing Nixues to conrm the same, along with proof of purchase of the
product (dated receipt).
•ecustomermustrstcontacttechnicalsupportfromNixeusTechnicalSupportattechsuppor[email protected],
who will attempt to assist and remedy the customer in resolving their issues and concern with the product. If the
product is considered defective or malfunctioning, the Customer (End User) must obtain a Return Material
Authorization (“RMA”) number by completing the RMA form and entering the assigned RMA Number
assigned by [email protected].

10
•AfteranRMAnumberisassigned,thedefective/malfunctioningproductmustbepackagedsecurelyinthe
original or other suitable shipping package to ensure that it will not be damaged in transit to Nixeus Technology,
Inc. e RMA number must be visibly and clearly marked on the outside of the package. Do not include any
manuals or accessories in the shipping package, Nixeus will only replace/repair the defective/malfunctioning
product and will not ship back any accessories.
•eCustomer(EndUser)isresponsibleforallincomingshippingchargestoNixeus.RMAreplacementsneed
befullyinsuredbythecustomerexpenseandshippedtoNixeusTechnology,Inc.,4801LittleJohnStreet,Suite
E, Baldwin Park, CA 91706. Nixeus will not be held responsible for lost packages shipped during transit to
Nixeus’s Oce. Nixeus will ship back the repaired or replacement package any common carrier selected
by Nixeus. Return shipping fees shall be paid by Nixeus, if a United States address is used, otherwise the
product will be shipped to you using freight collect. Expedited shipment methods are available at Customers
(End Users) expense upon request. We “Nixeus” reserve the right to deny and reject any returned products if
guidelines/instructions and request are not met, return shipment will be charged to the Customers “End Users”
at their expense.
What Is Not Covered Under Limited Warranty:
eLimitedWarrantyprovidedbyNixeusdoesnotcoverthefollowing:
ImproperorincorrectlyperformedservicemaintenanceorrepairsvoidsthisLimitedWarranty.Productsthat
Nixeus’ judge to have been subjected to abuse, accident, alteration, modication, tampering, negligence, misuse,
faulty installation, repair or service in any way that is not contemplated in the documentation for the product, or
if the model or serial number has been altered, tampered with, defaced or removed, product failures due to
power outages, and cosmetic damage, and does not limit damage that are caused by shipment, due to act of God.
Any hardware, rmware or other products or services provided by anyone other than Nixeus.
Limitation of Liability:
NIXEUS IS NOT LIABLE UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY
OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE PRODUCT,
INCONVENIENCE OR DAMAGES OF ANY CHARACTER, WHETHER DIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO, DAMAGES
FOR LOSS OF GOODWILL, LOSS OF REVENUE OR PROFIT, WORK STOPPAGE,
COMPUTER FAILURE OR MALFUNCTION, FAILURE OF OTHER EQUIPMENT OR
COMPUTER PROGRAMS TO WHICH NIXES’S PRODUCT IS CONNECTED WITH, LOSS
OF INFORMATION OR DATA CONTAINED IN, STORED ON, OR INTEGRATED WITH ANY
PRODUCT RETURNED TO NIXEUS FOR WARRANTY SERVICE) RESULTING FROM THE
USE OF THE PRODUCT, RELATING TO WARRANTY SERVICE, OR ARISING OUT OF
ANY BREACH OF THIS LIMITED WARRANTY, EVEN IF NIXEUS HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES TO THE MAXIMUM EXTENT PERMITTED BY
LAW,. THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY
IS REPAIR, OR REPLACEMENT OF THE DEFECTIVE OR NONCONFORMING PRODUCT.
THE MAXIMUM LIABILITY OF NIXEUS UNDER THIS WARRANTY IS LIMITED TO THE
PURCHASE PRICE OF THE PRODUCT COVERED BY THE WARRANTY. THE FOREGOING
EXPRESS WRITTEN WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF
ANY OTHER WARRANTIES OR REMEDIES, EXPRESS, IMPLIED OR STATUTORY.

11
Governing Law:
isLimitedWarrantyshallbegovernedbythelawsoftheStateofCalifornia.Somestatesdonotallow
exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty
lasts,sotheforegoinglimitationsandexclusionsmaynotapply.isLimitedWarrantyprovidesspeciclegal
rights and you may also have other rights which vary from state to state.
Nixeus Technology, Inc
4801LittleJohnStreet,SuiteE
Baldwin Park, CA 91706
Toll Free: 888-983-4128,
Phone: [phone],
Fax: [phone]
Tech Support & Warranty Service: [email protected]
Web Site: www.nixeus.com