Nokia 6820 - Cell Phone - GSM User manual

User Guide for Nokia 6820
9310461
Issue 1

DECLARATION OF CONFORMITY
We, NOKIA CORPORATION declare under our sole responsibility that the product NHL-9 is in conformity
with the provisions of the following Council Directive: 1999/5/EC. A copy of the Declaration of
Conformity can be found at http://www.nokia.com/phones/declaration_of_conformity
Copyright © 2004 Nokia. All rights reserved.
Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form
without the prior written permission of Nokia is prohibited.
Nokia, Nokia Connecting People and Pop-Port are trademarks or registered trademarks of Nokia
Corporation. Other product and company names mentioned herein may be trademarks or tradenames of
their respective owners.
Nokia tune is a sound mark of Nokia Corporation.
Bluetooth is a registered trademark of Bluetooth SIG, Inc.
US Patent No 5818437 and other pending patents. T9 text input software Copyright (C) 1997-2004. Tegic
Communications, Inc. All rights reserved.
Includes RSA BSAFE cryptographic or security protocol software from RSA Security.
Java is a trademark of Sun Microsystems, Inc.
Nokia operates a policy of continuous development. Nokia reserves the right to make changes and
improvements to any of the products described in this document without prior notice.

Under no circumstances shall Nokia be responsible for any loss of data or income or any special,
incidental, consequential or indirect damages howsoever caused.
The contents of this document are provided "as is". Except as required by applicable law, no warranties of
any kind, either express or implied, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or
contents of this document. Nokia reserves the right to revise this document or withdraw it at any time
without prior notice.
The availability of particular products may vary by region. Please check with the Nokia dealer nearest to
you.

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Contents
FOR YOUR SAFETY ..............................................................................................12
General information............................................................................................16
Access codes ...............................................................................................................................................16
Security code (5 to 10 digits) .............................................................................................................16
PIN and PIN2 codes (4 to 8 digits), Module PIN and Signing PIN ...........................................16
PUK and PUK2 codes (8 digits)...........................................................................................................17
Barring password (4 digits) .................................................................................................................17
Wallet code (4 to 10 digits) ................................................................................................................17
Overview of the phone functions..........................................................................................................18
Shared memory.......................................................................................................................................19
1. Getting started ................................................................................................20
Installing the SIM card and the battery..............................................................................................20
Charging the battery ................................................................................................................................22
Switching the phone on and off ...........................................................................................................23
Switching the keyboard lights on or off..........................................................................................24
2. Your phone.......................................................................................................25
Keys (flip closed) ........................................................................................................................................25
Connectors...................................................................................................................................................26
Keys (flip open)...........................................................................................................................................26
Standby mode.............................................................................................................................................28
Screen saver.............................................................................................................................................30
Wallpaper .................................................................................................................................................30
Essential indicators in standby mode...............................................................................................31
Keypad lock (Keyguard) ...........................................................................................................................33
Over the air settings service...................................................................................................................34

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3. Call functions ..................................................................................................36
Making a call ..............................................................................................................................................36
Speed dialling a phone number .........................................................................................................37
Answering or rejecting an incoming call............................................................................................38
Call waiting..............................................................................................................................................38
Options during a call ................................................................................................................................39
4. Writing text .....................................................................................................41
Writing text using the messaging keyboard......................................................................................41
Typing accented characters ................................................................................................................42
Writing text when the flip is closed ....................................................................................................43
Setting predictive text input on or off.............................................................................................43
Using predictive text input..................................................................................................................43
Writing compound words.................................................................................................................44
Using traditional text input ................................................................................................................44
Tips for writing text...............................................................................................................................45
5. Using the menu ...............................................................................................47
Accessing a menu function ....................................................................................................................47
List of menu functions .............................................................................................................................49
6. Menu functions ...............................................................................................53
Messages (Menu 1)...................................................................................................................................53
Text messages (SMS).............................................................................................................................53
Writing and sending messages.......................................................................................................53
Options for sending a message.......................................................................................................54
Writing and sending e-mail via SMS............................................................................................55
Reading and replying to an SMS message or an SMS e-mail ...............................................56
Inbox and sent items folders...........................................................................................................57
Archive folder and my folders ............................................................................................................57

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Templates .................................................................................................................................................58
Distribution lists .....................................................................................................................................59
Text message counter ...........................................................................................................................60
Multimedia messages ...........................................................................................................................60
Writing and sending a multimedia message ..............................................................................61
Reading and replying to a multimedia message .......................................................................63
Inbox, Outbox, Saved and Sent items folders.............................................................................65
Multimedia messages memory full ...............................................................................................65
Deleting messages .................................................................................................................................66
E-mail messages.....................................................................................................................................66
Writing and sending an e-mail.......................................................................................................67
Downloading e-mail messages from your e-mail account.....................................................68
Reading and replying to an e-mail message ..............................................................................69
Inbox and Other folders (Drafts, Archive, Outbox and Sent items)......................................69
Deleting e-mail messages ................................................................................................................70
Chat............................................................................................................................................................70
Entering the chat menu....................................................................................................................72
Connecting to and disconnecting from the chat service........................................................73
Starting a chat session......................................................................................................................73
Accepting or rejecting a chat invitation......................................................................................75
Reading a chat message...................................................................................................................75
Participating in a chat conversation.............................................................................................76
Editing your own information.........................................................................................................76
Contacts for the chat ........................................................................................................................77
Blocking and unblocking messages...............................................................................................77
Groups....................................................................................................................................................78
Voice messages.......................................................................................................................................79
Info messages..........................................................................................................................................80

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Message settings....................................................................................................................................80
Settings for text and e-mail messages via SMS........................................................................80
Overwrite settings ..............................................................................................................................81
Settings for multimedia messages ................................................................................................81
Settings for e-mail.................................................................................................................................83
Font size setting .....................................................................................................................................86
Service commands .................................................................................................................................86
Call register (Menu 2) ..............................................................................................................................87
Recent calls lists.....................................................................................................................................87
Timers and counters ..............................................................................................................................88
Contacts (Menu 3) ....................................................................................................................................89
Selecting settings for contacts ..........................................................................................................89
Saving names and phone numbers (Add contact)........................................................................90
Saving multiple numbers and text items per name..................................................................90
Adding an image to a name or number in contacts ....................................................................92
Searching for a contact........................................................................................................................92
Deleting contacts...................................................................................................................................93
Editing or deleting details in contacts.............................................................................................93
My presence.............................................................................................................................................94
Subscribed contacts ..............................................................................................................................96
Adding contacts to the subscribed contacts ..............................................................................97
Viewing the subscribed contacts ...................................................................................................97
Unsubscribing a contact...................................................................................................................98
Copying contacts....................................................................................................................................98
Sending and receiving a business card............................................................................................99
Speed dials ...............................................................................................................................................99
Voice dialling........................................................................................................................................ 100
Adding and managing voice tags................................................................................................ 101

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Making a call by using a voice tag............................................................................................. 101
Info numbers and service numbers................................................................................................102
My numbers.......................................................................................................................................... 102
Caller groups ........................................................................................................................................ 102
Settings (Menu 4)................................................................................................................................... 103
Profiles ................................................................................................................................................... 103
Chat and my presence settings....................................................................................................... 104
Tone settings ........................................................................................................................................ 105
Display settings.................................................................................................................................... 106
Time and date settings ...................................................................................................................... 107
Personal shortcuts .............................................................................................................................. 108
Connectivity.......................................................................................................................................... 109
Bluetooth wireless technology .................................................................................................... 109
Bluetooth connection..................................................................................................................... 110
Bluetooth settings........................................................................................................................... 111
Infrared............................................................................................................................................... 111
(E)GPRS............................................................................................................................................... 112
More settings ....................................................................................................................................... 115
Call settings....................................................................................................................................... 115
Phone settings.................................................................................................................................. 117
Enhancement settings.................................................................................................................... 119
Security settings.................................................................................................................................. 120
Restore factory settings .................................................................................................................... 121
Gallery (Menu 5) ..................................................................................................................................... 121
Camera (Menu 6).................................................................................................................................... 124
Taking a photo ..................................................................................................................................... 124
Recording a video clip ....................................................................................................................... 125
Camera settings................................................................................................................................... 126

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Organiser (Menu 7) ................................................................................................................................ 127
Alarm clock ........................................................................................................................................... 127
Calendar................................................................................................................................................. 128
Making a calendar note................................................................................................................. 129
When the phone sounds an alarm for a note.......................................................................... 130
To-do list ............................................................................................................................................... 130
Notes....................................................................................................................................................... 131
Wallet..................................................................................................................................................... 132
Accessing the wallet....................................................................................................................... 132
Saving card details.......................................................................................................................... 133
Personal notes .................................................................................................................................. 134
Creating a wallet profile................................................................................................................ 134
Wallet settings ................................................................................................................................. 135
Guidelines for paying for your purchases with the wallet .................................................. 135
Synchronisation................................................................................................................................... 136
Synchronising from your phone .................................................................................................. 137
Settings for the synchronisation................................................................................................. 138
Synchronising from a compatible PC......................................................................................... 139
Applications (Menu 8)........................................................................................................................... 139
Games..................................................................................................................................................... 139
Collections............................................................................................................................................. 140
Other options available for an application or application set............................................ 141
Downloading a game or an application .................................................................................... 142
Extras...................................................................................................................................................... 143
Voice recorder................................................................................................................................... 143
Calculator .......................................................................................................................................... 144
Countdown timer............................................................................................................................. 145
Stopwatch.......................................................................................................................................... 146

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Services (Menu 9)................................................................................................................................... 147
Basic steps for accessing and using services .............................................................................. 147
Setting up the phone for a service................................................................................................. 148
Keying in the service settings manually ................................................................................... 148
Connecting to a service..................................................................................................................... 149
Browsing the pages of a service ..................................................................................................... 150
Using the phone keys while browsing ....................................................................................... 150
Options while browsing ................................................................................................................. 151
Direct calling..................................................................................................................................... 151
Disconnecting from a service .......................................................................................................... 152
Appearance settings of the multi-mode browser...................................................................... 152
Cookies................................................................................................................................................... 153
Bookmarks............................................................................................................................................. 153
Receiving a bookmark .................................................................................................................... 154
Downloading ........................................................................................................................................ 154
Service inbox ........................................................................................................................................ 154
Cache memory ..................................................................................................................................... 155
Browser security.................................................................................................................................. 155
Security module ............................................................................................................................... 156
Certificates ........................................................................................................................................ 156
Digital signature .............................................................................................................................. 158
SIM services (Menu 10) ........................................................................................................................ 159
7. PC Connectivity ............................................................................................ 160
PC Suite..................................................................................................................................................... 160
(E)GPRS, HSCSD and CSD ................................................................................................................. 162
Using data communications applications ....................................................................................... 162
8. Battery information...................................................................................... 163

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Charging and Discharging.................................................................................................................... 163
CARE AND MAINTENANCE.............................................................................. 165
IMPORTANT SAFETY INFORMATION............................................................... 167

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FOR YOUR SAFETY
Read these simple guidelines. Breaking the rules may be dangerous or illegal. Further
detailed information is given in this manual.
Do not switch the phone on when wireless phone use is prohibited or when it
may cause interference or danger.
ROAD SAFETY COMES FIRST
Don’t use a hand-held phone while driving.
INTERFERENCE
All wireless phones may get interference, which could affect performance.
SWITCH OFF IN HOSPITALS
Follow any regulations or rules. Switch the phone off near medical equipment.
SWITCH OFF IN AIRCRAFT
Wireless devices can cause interference in aircraft.
SWITCH OFF WHEN REFUELLING
Don’t use the phone at a refuelling point. Don’t use near fuel or chemicals.
SWITCH OFF NEAR BLASTING
Don’t use the phone where blasting is in progress. Observe restrictions, and
follow any regulations or rules.
USE SENSIBLY
Use only in the normal position. Don’t touch the antenna unnecessarily.

FOR YOUR SAFETY
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QUALIFIED SERVICE
Only qualified personnel may install or repair phone equipment.
ACCESSORIES AND BATTERIES
Use only approved accessories and batteries. Do not connect incompatible
products.
CONNECTING TO OTHER DEVICES
When connecting to any other device, read its user’s guide for detailed safety
instructions. Do not connect incompatible products.
BACKUP COPIES
Remember to make backup copies of all important data.
WATER-RESISTANCE
Your phone is not water-resistant. Keep it dry.
CALLING
Ensure the phone is switched on and in service. Enter the phone number,
including the area code, then press To end a call, press . To answer a
call, press .
EMERGENCY CALLS
Ensure the phone is switched on and in service. Press as many times as
needed (e.g. to exit a call, to exit a menu, etc.) to clear the display. Enter the
emergency number, then press . Give your location. Do not end the call until
told to do so.

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■Network Services
The wireless phone described in this guide is approved for use on the EGSM 900, GSM1800
and GSM 1900 networks.
Triband is a network dependent feature. Check with your local service provider if you can
subscribe to and use this feature.
This wireless phone, the Nokia 6820, is a 3GPP GSM Release 99 terminal supporting (E)GPRS
service, and is designed to also support Release 97 GPRS networks. However, proper
functionality in all Release 97 GPRS networks cannot be guaranteed. For more information,
contact your service provider or local Nokia dealer.
This phone supports WAP 2.0 protocols (HTTP and SSL) that run on TCP/IP protocols. Some
features of this phone, such as MMS, browsing, e-mail, chat, presence-enhanced contacts,
remote synchronisation, and content downloading via browser or over MMS, require
network support for these technologies.
A number of features included in this guide are called Network Services. These are special
services that you arrange through your wireless service provider. Before you can take
advantage of any of these Network Services, you must subscribe to them through your
service provider and obtain instructions for their use from your service provider.
Note: Some networks may not support all language-dependent characters and/or
services.

FOR YOUR SAFETY
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■About enhancements
Check the model number of any charger before use with this device. This device is intended
for use when supplied with power from ACP-7, ACP-8, ACP-9, ACP-12, LCH-8, LCH-9, LCH-
12 and AC-1.
Warning: Use only batteries, chargers and accessories approved by the phone
manufacturer for use with this particular phone model. The use of any other types
may invalidate any approval or warranty applying to the phone, and may be
dangerous.
For availability of approved accessories, please check with your dealer.
A few practical rules for enhancements operation
•Keep all accessories out of the reach of small children.
•When you disconnect the power cord of any accessory, grasp and pull the plug, not the
cord.
•Check regularly that any vehicle-installed accessories are mounted and are operating
properly.
•Installation of any complex car accessories must be made by qualified personnel only.

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General information
■Access codes
Security code (5 to 10 digits)
The security code protects your phone against unauthorised use. The preset code
is 12345. When you have changed the code, keep the new code secret and in a
safe place separate from your phone. To change the code, and to set the phone to
request it, see Security settings on page 120.
If you key in an incorrect security code five times in succession, the phone may
display Code error. Wait for five minutes and key in the code again.
PIN and PIN2 codes (4 to 8 digits), Module PIN and Signing PIN
•The PIN (Personal Identification Number) code protects your SIM card against
unauthorised use. The PIN code is usually supplied with the SIM card. Set the
phone to request the PIN code each time the phone is switched on, see
Security settings on page 120.
•The PIN2 code may be supplied with the SIM card and is required to access
some functions.
•The module PIN is required to access the information in the security module.
See Security module on page 156. The module PIN is supplied with the SIM
card if the SIM card has a security module in it.

General information
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Copyright2004 Nokia. All rights reserved.
•The signing PIN is required for the digital signature. See Digital signature on
page 158. The signing PIN is supplied with the SIM card if the SIM card has a
security module in it.
If you key in an incorrect PIN code three times in succession, the phone may
display PIN blocked or PIN code blocked and ask you to key in the PUK code.
PUK and PUK2 codes (8 digits)
The PUK (Personal Unblocking Key) code is required to change a blocked PIN code.
The PUK2 code is required to change a blocked PIN2 code.
If the codes are not supplied with the SIM card, contact your network operator or
service provider.
Barring password (4 digits)
The barring password is required when using the Call barring service, see Security
settings on page 120. You can obtain the password from your service provider.
Wallet code (4 to 10 digits)
The wallet code is required to access the wallet services. If you key in an incorrect
wallet code several times, the wallet application is blocked for five minutes. For
further information, see Wallet on page 132.

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■Overview of the phone functions
Your Nokia 6820 phone is approved for use on EGSM 900,GSM 1800 and GSM
1900 networks. It provides many functions that are practical for daily use, such as
a calendar, clock, alarm clock, and built-in camera. The camera can be used for
recording video clips and taking pictures which you can, for example, attach as
wallpaper in standby mode or as thumbnail pictures in Contacts. See Camera
(Menu 6) on page 124. Your phone also supports the following functions:
•EDGE (Enhanced Data rates for GSM Evolution), see (E)GPRS on page 112 . EDGE
packet transmission networks enable faster connection than GPRS.
•The xHTML browser allows you to retrieve and view colourful and rich
graphical content from service providers’web servers. See Services (Menu 9)
on page 147.
•Presence-enhanced contacts allow you to conveniently share your availability
information with your colleagues, family and friends with compatible devices
and services. See My presence on page 94.
•Chat is a way of sending short text messages that are delivered to online users.
See Chat on page 70.
•A messaging keyboard for writing text comfortably, see Writing and sending
messages on page 53.
•The e-mail function allows you to write, send and retrieve e-mails from your e-
mail account. See E-mail messages on page 66.
•The multimedia messaging service (MMS) allows you to send and receive
multimedia messages that contain text, picture, sound or video clips to and

General information
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Copyright2004 Nokia. All rights reserved.
from compatible devices. You can save the pictures and ringing tones for
personalising your phone, see Multimedia messages on page 60.
•Polyphonic sound (MIDI) that consists of several sound components that are
played at the same time. The phone has sound components from over 40
instruments and it can play up to 16 instruments at the same time. The phone
supports Scalable Polyphonic MIDI (SP-MIDI) format.
•Java 2 Micro Edition, J2METM includes some Java applications and games that
have been specially designed for mobile phones. You can download new
applications and games to your phone, see Applications (Menu 8) on page 139.
Shared memory
The following features in this phone may share memory: contacts, text, chat and
multimedia messages, e-mails, voice tags and SMS distribution lists, images,
ringing tones, video and sound clips in gallery, camera, calendar, to-do notes, Java
games, applications, and the note application. Using any such features may
reduce the memory available for any features sharing memory. This is especially
true with heavy use of any of the features (although some of the features may
have a certain amount of memory specially allotted to them in addition to the
amount of memory shared with other features). For example, saving many images,
Java applications, etc. may take all of the shared memory and your phone may
display a message that the memory is full. In this case, delete some of the
information or entries stored in the shared memory features before continuing.

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1. Getting started
■Installing the SIM card and the battery
•Keep all miniature SIM cards out of the reach of small children.
•The SIM card and its contacts can easily be damaged by scratches or bending,
so be careful when handling, inserting or removing the card.
•Before installing the SIM card, always make sure that the phone is switched off
and disconnected from any enhancement and then remove the battery.
1. With the back of the phone facing you,
push the back cover release button (1)
and, at the same time, lift the back cover
off the phone (2).
2. Slide the battery
towards the cover (3)
until you hear it click
into place.