
CONFIDENTIAL 12 (18)
Customer Care Europe & Africa NHM-7Repairhints
SCCE Training Group Version 1.0 Approved
2002 Nokia Mobile Phones Date 28.02.2002
©NMP 2002 Checked by:
SCCE Training Group
Approved by:
SCCE
CHAPTER 7 USER INTERFACE FAULTS
Display faulty
-change displaymodule I004 to check if it is responsible for the fault
-check mechanical appearance of displayconnector X300, change part if necessary
-if fault persists check VIO 1.8VDC and VFLASH1 2.8VDC, both measurable at double capacitor C303
also check VOUT 8.1VDC at C301/302 which is generated by the displaymodule.
-If DC-voltages are ok but display does not work, probably UPP D400 faulty.
Note that you have to make SW-update after changing UPP, otherwise the phone will not switch on!
Display-and keyboardillumination faulty
-check VBAT 4VDC at R304 and R307
-check that voltage at V300/301 pin 5/6 decreases from 3.5VDC to 3VDC if illumination gets active, check R305 (470Ω) or
change V300/301 if necessary.
It also is possible that UEM D200 faulty, but do not change this part since there is no possibility to rewrite phonedata.
-in case of faulty keyboardillumination also check mechanical appearance and solderings of board to board connector
X303
Buzzer faulty
-ensure that fault is no result of too old phonesoftware. SW-version should be 4.04 or newer.
-if SW-update does not solve the problem, activate buzzer with Phoenix in menu “Maintenance/Testing/Audio Test”.
Check VBAT 4VDC and PWM-signal coming from UEM at buzzer, change buzzer if necessary
-it also is possible that UEM D200 is defect, but since there is no possibility to rewrite phonedata after reworking UEM
you should not change this part.
Vibramotor faulty
-as in case of faulty buzzer ensure that fault is not the result of too old phonesoftware, make SW-update if necessary
-check spring contacts of vibramotor if bent or soiled, change vibramotor if necessary
-if fault persists probably UEM D200 faulty. Do not change this part since there is no possibility to rewrite phonedata
after changing UEM
Keyboard faulty
-if only a single key does not work displaymodule I004 is faulty in all probability. Exchange displaymodule and retest the
phone
-in case that a whole row or column of keys (e.g. 2-5-8-0) does not work this also may be caused by a defect displaymodule,
but it is more likely that EMI-filter Z301 interrupts the keyboardlines or UPP D400 is faulty. Also check solderings and
mechanical appearance of board to board connector X303, change part if necessary.
Note that you have to flash the phone after changing UPP, otherwise the phone will not switch on!
GND
VBAT