Nokia Lumia 1020 User manual

User Guide
Nokia Lumia 1020
Issue 1.0 EN Model: Nokia 909.1

Psst...
This guide isn't all there is...
There's a user guide in your phone – it's always with you, available when needed. On the start screen,
swipe left, and tap Nokia Care.
Check out the videos at www.youtube.com/NokiaSupportVideos.
For info on Nokia Service terms and Privacy policy, go to www.nokia.com/privacy.
© 2013 Nokia. All rights reserved.
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Contents
Safety 5
Get started 6
Keys and parts 6
Back, start, and search key 6
Insert the SIM card 7
Remove the SIM card 8
Antenna locations 9
Charge your phone 9
First start-up 12
Lock the keys and screen 15
Connect the headset 16
Change the volume 17
Icons shown on your phone 17
Basics 19
Get to know your phone 19
Personalise your phone 24
Take a screenshot 29
Extend battery life 30
Save on data roaming costs 32
Write text 32
Scan codes or text 37
Clock 37
SkyDrive 39
Nokia account 40
Store 40
People & messaging 43
Calls 43
Contacts 45
Social networks 48
Messages 50
Mail 55
Camera 61
Camera basics 61
Advanced photography 64
Photos and videos 67
Maps & navigation 72
Switch location services on 72
HERE Maps 72
HERE Drive+ 77
Positioning methods 81
Internet 83
Define internet connections 83
Web browser 83
Search the web 85
Close all internet connections 86
Entertainment 87
Watch and listen 87
FM radio 88
Nokia Music 89
Sync music and videos between your
phone and computer 91
Games 91
Office 93
Microsoft Office Mobile 93
Write a note 96
Continue with a document on another
device 96
Calendar 97
Make a calculation 98
Use your work phone 98
Tips for business users 98
User Guide
Nokia Lumia 1020
© 2013 Nokia. All rights reserved.
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Phone management & connectivity 101
Keep your phone up to date 101
Use a high speed connection 102
Wi-Fi 102
NFC 103
Bluetooth 106
Memory and storage 107
Copy content between your phone and
computer 108
Security 109
Wallet 111
Access codes 112
Troubleshooting and support 114
Find your model number and serial
number (IMEI) 116
Product and safety information 117
© 2013 Nokia. All rights reserved.
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Safety
Read these simple guidelines. Not following them may be dangerous or illegal.
SWITCH OFF IN RESTRICTED AREAS
Switch the device off when mobile phone use is not allowed or when it may cause interference
or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals, or
blasting areas. Obey all instructions in restricted areas.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free to operate the vehicle while driving. Your first
consideration while driving should be road safety.
INTERFERENCE
All wireless devices may be susceptible to interference, which could affect performance.
QUALIFIED SERVICE
Only qualified personnel may install or repair this product.
BATTERIES, CHARGERS, AND OTHER ACCESSORIES
Use only batteries, chargers, and other accessories approved by Nokia for use with this device.
Third-party chargers that comply with the IEC/EN 62684 standard, and that can connect to
your device micro USB connector, may be compatible. Do not connect incompatible products.
KEEP YOUR DEVICE DRY
Your device is not water-resistant. Keep it dry.
GLASS PARTS
The device screen is made of glass. This glass can break if the device is dropped on a hard
surface or receives a substantial impact. If the glass breaks, do not touch the glass parts of
the device or attempt to remove the broken glass from the device. Stop using the device until the
glass is replaced by qualified service personnel.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for long periods.
Exercise caution when holding your device near your ear while the loudspeaker is in use.
© 2013 Nokia. All rights reserved.
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Get started
Get to grips with the basics, and have your phone up and running in no time.
Keys and parts
Explore the keys and parts of your new phone.
1 SIM door key
2Micro-SIMholder
3 Connector for headphones and
loudspeakers (3.5 mm)
4Lightsensor
5 Front camera
6Volumekeys
7 Power/Lock key
8 Camera key
9Searchkey
10 Start key
11 Back key
12 Camera flash
13 Camera lens
14 Wireless charging connectors
15 Wrist strap hole
16 Micro-USB connector
17 Loudspeaker
Back, start, and search key
The back, start, and search keys help you navigate your phone.
• To switch between open apps, press and hold , swipe left or right, and tap the app you want.
• To go back to the previous screen you were in, press . Your phone remembers all the apps and
websites you've visited since the last time your screen was locked.
• To go to the start screen, press . The app you were in remains open in the background.
• To control your phone with your voice, press and hold , and say a voice command.
© 2013 Nokia. All rights reserved.
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This feature is not available in all languages. For more info on feature and service availability, see
the How-to section at www.windowsphone.com.
• To search the web, press .
Insert the SIM card
Read on to learn how to insert a SIM card into your phone.
Important: This device is designed to be used with a mini-UICC SIM card, also known as a micro-
SIM card only. A micro-SIM card is smaller than the standard SIM card. Use of incompatible SIM
cards, or use of SIM card adapters, may damage the card or the device, and may corrupt data
stored on the card.
Tip: Use the SIM door key to unlock the SIM holder. If you lose the key, you can use a paperclip.
Make sure the phone is switched off.
1. Push the key into the hole until the holder is released.
2. Pull the holder out.
© 2013 Nokia. All rights reserved.
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3. Make sure the contact area is facing up, and put the card in the holder.
4. Push the holder back into your phone until it locks into place.
Remove the SIM card
Got a new SIM card? Learn how to remove the previous card from your phone.
1. Switch the phone off.
2. Unlock and pull out the holder.
3. Pull the card out of the holder.
© 2013 Nokia. All rights reserved.
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Antenna locations
Learn where the antennas are located on your phone to get the best possible performance.
Avoid touching the antenna area while the antenna is in use. Contact with antennas affects the
communication quality and may reduce battery life due to higher power level during operation.
The antenna areas are highlighted.
Charge your phone
Learn how to charge your phone.
Charge your phone with a USB charger
Your battery has been partially charged at the factory, but you may need to recharge it before you
can switch the phone on for the first time.
Make sure you use a compatible USB charger to charge your phone.
1. First connect the USB cable to the charger, and plug the charger into a wall outlet, then connect
the micro-USB end of the cable to your phone.
© 2013 Nokia. All rights reserved.
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2. When the battery is full, disconnect the charger from the phone, then from the wall outlet.
You don't need to charge the battery for a specific length of time, and you can use the phone while
it's charging.
When you start charging a completely empty battery, the start key flashes until the screen wakes
up and the charging progress is shown.
If the battery is completely discharged, it may need to charge for up to 20 minutes before you can
use your phone. The charging indicator may not be displayed in this time.
Tip: You can use USB charging when a wall outlet is not available. Data can be transferred while
charging the device. The efficiency of USB charging power varies significantly, and it may take
a long time for charging to start and the device to start functioning.
First connect the USB cable to the computer, then to your phone. When the battery is full, first
disconnect the USB cable from your phone, then from the computer.
© 2013 Nokia. All rights reserved.
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