Nokia RM-980 User manual

User Guide
Nokia X Dual SIM
RM-980
Issue 1.0 EN

Contents
Safety 3
Get started 4
Keys and parts 4
Insert the SIM card, battery, and memory
card 4
Set which SIM card to use 6
Charge the battery 6
Copy contacts from your old phone 6
Basics 8
Display indicators 8
Check your activity 8
Change settings quickly 9
Switch between views 9
Touch screen actions 9
Prolong battery life 11
Write using the keyboard 11
Use predictive text 12
Keys on the keyboard 12
People & messaging 13
Make a call 13
Save a name and phone number 13
Send a message 14
Exchange ActiveSync 14
Set up your mail account 15
Send a mail 15
Camera 16
Take a photo 16
Record a video 16
Share your photo or video 16
Internet 17
Browse the web 17
Maps & navigation 18
HERE 18
Find a place 18
See where you are on a map 18
Download and update maps 19
Get directions to a place 19
Save a place 19
Office 21
Add a calendar entry 21
Set an alarm 21
Entertainment 22
Stream mixes 22
Phone management & connectivity 23
Connect to a Wi-Fi network 23
Copy content between your phone and
computer 23
Send a photo using Bluetooth 23
Update your phone software 23
Access codes 24
Product and safety information 26
User Guide
Nokia X Dual SIM
© 2014 Nokia. All rights reserved.
2

Safety
Read these simple guidelines. Not following them may be dangerous or illegal.
SWITCH OFF IN RESTRICTED AREAS
Switch the device off when mobile phone use is not allowed or when it may cause interference
or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals, or
blasting areas. Obey all instructions in restricted areas.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free to operate the vehicle while driving. Your first
consideration while driving should be road safety.
INTERFERENCE
All wireless devices may be susceptible to interference, which could affect performance.
QUALIFIED SERVICE
Only qualified personnel may install or repair this product.
BATTERIES, CHARGERS, AND OTHER ACCESSORIES
Use only batteries, chargers, and other accessories approved by Nokia for use with this device.
Do not connect incompatible products.
KEEP YOUR DEVICE DRY
Your device is not water-resistant. Keep it dry.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for long periods.
Exercise caution when holding your device near your ear while the loudspeaker is in use.
© 2014 Nokia. All rights reserved.
3

Get started
Get to grips with the basics, and have your phone up and running in no time.
Keys and parts
Explore the keys and parts of your new phone.
1 Audio connector (3.5 mm AHJ)
2Earpiece
3Volumekeys
4 Lock/Power key
5Microphone
6Micro-USBconnector
7 Touch screen
8 Camera lens. Before using the camera,
remove the protective tape from the lens.
9Loudspeaker
10 Antenna area
The antenna area is highlighted.
Avoid touching the antenna area while the
antenna is in use. Contact with antennas affects
the communication quality and may reduce battery life due to higher power level during operation.
Do not connect products that create an output signal, as this may damage the device. Do not connect
any voltage source to the audio connector. If you connect an external device or headset, other than
those approved for use with this device, to the audio connector, pay special attention to volume
levels.
Some of the accessories mentioned in this user guide may be sold separately.
Insert the SIM card, battery, and memory card
Learn how to insert a battery and SIM and memory cards.
Important: Your device uses a mini-UICC SIM card, also known as a micro-SIM card. Use of
incompatible SIM cards, or use of SIM card adapters, may damage the card or the device, and
may corrupt data stored on the card.
Use only compatible memory cards approved for use with this device. Incompatible cards may
damage the card and the device and corrupt data stored on the card.
1. Hold your phone by the top corners in one hand, and with the thumb of your other hand, press the
back cover, and remove it.
© 2014 Nokia. All rights reserved.
4

2. If the battery is in the phone, lift it out.
3. Push the SIM into the SIM1 slot, contact area face down.
To remove the SIM, pull the card out.
4. Push the second SIM into the SIM2 slot with the contact area face down.
Both SIM cards are available at the same time when the device is not being used, but while one SIM
card is active, for example, making a call, the other is unavailable.
5. Push the memory card into the memory card slot with the contact area face down.
To remove the memory card, pull it out.
Important: Do not remove the memory card when an app is using it. Doing so may damage the
memory card and the device and corrupt data stored on the card.
6. Line up the battery contacts, and put the battery in.
7. Replace the back cover.
8. To switch on, press and hold the power key.
Note: Switch the device off and disconnect the charger and any other device before removing
any covers. Avoid touching electronic components while changing any covers. Always store and
use the device with any covers attached.
© 2014 Nokia. All rights reserved.
5

Set which SIM card to use
By default, your phone asks you which SIM to use for the connection. You can also set the default
SIM for calls, messaging, and mobile data connections. If you name your SIMs, you can see at a glance
which is, for example, for work or personal use.
Select which SIM to use for calls and messaging
1. Tap > Dual SIM.
2. Switch Always ask to OFF .
3. Select which SIM to use for calls and messaging.
Select which SIM to use for mobile data connections
Tap > Mobile data and networks, and select which SIM to use for mobile data connections.
Availability of SIMs
• You can use 2G or 3G SIMs in both SIM1 and SIM2 slots, but the SIM2 slot supports 2G network
only.
• When you set one SIM to be used for outgoing calls or messages, or for data connections, the
other SIM can still receive calls or messages.
• When one SIM is having an active connection, the other SIM is not available.
Charge the battery
Your battery has been partially charged at the factory, but you may need to recharge it before you
can use your phone.
1. Plug the charger into a wall outlet.
2. Connect the charger to the phone. When done, unplug the charger from the phone, then from the
wall outlet.
If the battery is completely discharged, it may take several minutes before the charging indicator is
displayed or before any calls can be made.
Tip: You can use USB charging when a wall outlet is not available. Data can be transferred while
charging the device. The efficiency of USB charging power varies significantly, and it may take
a long time for charging to start and the device to start functioning.
Copy contacts from your old phone
Easily get your contacts to your new phone.
To copy contacts from your old phone, you must have copied them from your old phone to the SIM
card and placed the SIM card in your new phone.
1. Tap .
© 2014 Nokia. All rights reserved.
6

2. Swipe up from the bottom of the screen, and tap Import/export > Import from SIM.
Tip: To copy contacts from the phone memory or a memory card, tap Import/export > Import
from storage.
3. Select the account where you want to import the contacts.
4. Tap the contacts you want to import, or, to import all contacts, swipe up from the bottom of the
screen, and tap All.
5. Tap OK.
© 2014 Nokia. All rights reserved.
7

Basics
Learn how to get the most out of your new phone.
Display indicators
The display indicators on your phone tell you the current time, battery and signal strength, and much
more.
An alarm is set.
The silent profile is on.
Battery power level
The battery is charging.
Wi-Fi is on.
Signal strength
Flight mode is on.
Bluetooth is on.
The type of mobile network you're currently connected to may be shown with a single letter, a
combination of letters, or a combination of letters and numbers, depending on your network service
provider.
The icons may vary depending on your region or network service provider.
Check your activity
Your phone makes it easy for you to keep up with what's happening.
In the apps menu, swipe left or right to view your activities. In the activities, you can see the following:
• Apps you've opened recently, grouped by date
• Your upcoming calendar events. Swipe down at the top of the activity list to see what you've got
planned next.
• Your social networking activities, like status updates and comments
• Your latest messages, missed calls, downloads, recent music, alarms, and more
Choose the activities you want to see
Tap > > Manage notifications.
Delete an activity
Tap and hold an item, and tap .
© 2014 Nokia. All rights reserved.
8

Change settings quickly
Need to quickly switch your phone to silent mode? Rather than going into the phone menus, in most
views, you can quickly change some settings and check notifications in the menu that opens from
the top of the screen.
1. Swipe down from the top of the screen.
From this menu, you can:
• Switch your phone to silent mode
•CheckforWi-Finetworks, and connect to them
• Switch the mobile data connection and Wi-Fi on or off
• Switch Bluetooth on or off
• Select which SIM card to use for the connection (depending on your SIM settings)
2. To close the menu, press the back key.
Switch between views
Your phone has 2 home screens: one for keeping up with your activities, and another one for apps.
Swipe left or right to switch between home screens.
Choose your view according to your needs:
• Easily see what you've been doing lately, and check what's happening next in your calendar.
• In the apps menu you can open apps and shortcuts, and rearrange them as you like.
Tip: Whichever app or view you’re in, if you want to get back to the apps menu, just press and
hold the back key.
Touch screen actions
Explore your phone with a tap or swipe.
1. To open an app or other item, tap the app or item.
© 2014 Nokia. All rights reserved.
9

2. To switch a setting on or off, tap the switch.
3. To see more options, tap and hold an item.
4. To swipe, for example, to another home screen, steadily slide your finger left or right.
5. To see more options, swipe up from the bottom of the screen if you can see 3 lines there.
6. To change settings, swipe down from the top of the screen. To close the menu, swipe up, or tap
an empty area outside the menu.
7. To scroll through a long list or menu, slide your finger quickly up or down, and lift your finger.
© 2014 Nokia. All rights reserved.
10

8. To zoom in or out on a photo, place 2 fingers on the photo, and slide them apart or together.
Important: Avoid scratching the touch screen.
Prolong battery life
Get the most out of your phone while getting the battery life you need. There are steps you can take
to save power on your phone.
To save power:
Charge wisely Always charge the battery fully.
Select only the sounds that you need Mute unnecessary sounds, such as key press sounds.
Use wired headphones Use the loudspeaker selectively.
Lower the backlight brightness Tap > Display > Brightness, and drag the slider.
Set the backlight to switch off after a
short time
Tap > Display > Sleep, and select the length of time you
want.
Use network connections selectively • Switch Bluetooth on only when needed.
• If you're listening to music or otherwise using your
phone, but don't want to make or receive calls, switch
flight mode on. Tap > Mobile data and networks, and
switch Flight mode on.
Restrict background mobile data Tap > Data counter, swipe up from the bottom of the
screen, and tap Restrict background data.
Write using the keyboard
With the keyboard, you can write your messages in no time by swiping through letters instead of
tapping them.
© 2014 Nokia. All rights reserved.
11

1. To type in a word, swipe from the first letter of the word and draw a path from letter to letter. Lift
your finger up after the last letter.
2. To continue, keep on swiping without tapping the space key. Your phone adds the spaces.
Switch between character cases
Tap the shift key. To switch caps lock mode on, tap and hold the key. To return to normal mode, tap
the shift key again.
Add an accent to a character
Tap and hold the character, then tap the accented character you want. This may not be available in
all languages.
Switch between number and letter mode
Tap the numbers and symbols key or the letter key.
Type in a special character
Tap the numbers and symbols key, then tap the special character.
Delete a character
Tap the backspace key.
Copy, cut, or paste text
Tap and hold a word, and tap to copy or to cut. To paste the text, tap or Paste.
Use predictive text
To speed up your writing, your phone can guess what you are starting to write. Predictive text is based
on a built-in dictionary. This feature is not available for all languages.
Start writing a word, and when the word you want is shown in the suggestion bar, tap the word.
Tip: To see more suggestions, swipe left on the suggestion bar.
Correct a word
If you notice that you've misspelled a word, tap it to see suggestions for correcting the word.
Add a new word to the dictionary
If the word you want isn't in the dictionary, write the word, tap the word in the suggestion bar, and
tap .
Keys on the keyboard
The layout of the keyboard may vary, depending on the writing language, input mode, and character
range you use.
Tap a text box.
1Characterkeys
2Shiftkey
3 Settings key
4 Numbers and symbols key
5Spacekey
6Enterkey
7 Backspace key
© 2014 Nokia. All rights reserved.
12

People & messaging
Contact your friends and family, and share your files, such as photos, using your phone. Stay tuned
with the latest updates to your social networking services even when on the go.
Make a call
Learn how to make a call with your new phone.
1. Tap .
2. Type in the phone number.
To type in the + character, used for international calls, tap and hold 0.
3. Tap . If asked, select which SIM to use.
4. To end the call, tap .
Tip: Is your friend's voice too loud or quiet? Press the volume keys to change the volume.
Answer a call
Swipe down.
Swap between calls
Tap .
Decline a call
When someone calls you, swipe up to decline the call.
View your missed calls
If you missed a call, a notification is shown on the lock screen. Swipe over the notification to see the
call info.
Missed and received calls are logged only if supported by the network, and the phone is switched on
and within the network service area.
Save a name and phone number
Add new contacts to your phone.
1. Tap .
2. Swipe up from the bottom of the screen, and tap New.
3. Select where to save the contact.
4. Write the name and number, and tap Done.
Edit a contact
Tap a contact, swipe up from the bottom of the screen, and tap Edit. To add more details, swipe up,
and tap Add another field and the detail you want to add, such as a nickname.
Change a ringtone for a contact
Tap a contact, and swipe up from the bottom of the screen. Tap Set ringtone, and select the ringtone
you want.
© 2014 Nokia. All rights reserved.
13

Send a message
With text and multimedia messages, you can quickly contact your friends and family.
1. Tap > .
2. To add a recipient, tap Enter recipient, and start writing a name or typing in a phone number. You
can add more than one recipient.
3. Write your message in the text box.
Tip: To add a smiley, tap .
4. To add an attachment, such as your photo or video, tap .
5. Tap . If asked, select which SIM to use.
If the item you insert in a multimedia message is too large for the network, the device may
automatically reduce the size.
Only compatible devices can receive and show multimedia messages. Messages may look different
in different devices.
You can send text messages that are longer than the character limit for a single message. Longer
messages are sent as two or more messages. Your service provider may charge accordingly.
Characters with accents, other marks, or some language options, take more space, and limit the
number of characters that can be sent in a single message.
Exchange ActiveSync
Would you like to have your work mail, contacts, and calendar at hand, whether you are sitting by your
computer or on the go with your phone? You can sync the important content between your phone
and a Microsoft Exchange server.
Exchange ActiveSync can be set up only if your company has a Microsoft Exchange server. In addition,
your company IT administrator must have activated Microsoft Exchange ActiveSync for your account.
Before starting the setup, make sure you have the following:
• A corporate mail address
• Your Exchange server name (contact your company IT department)
• Your network domain name (contact your company IT department)
• Your office network password
Depending on the Exchange server configuration, you may need to type in additional info during the
setup. If you don't know the correct info, contact your company IT department.
During the setup, you can define how often you want your phone to sync the content with the server.
Only content defined when setting up the account is synced. To sync additional content, change the
Exchange ActiveSync account settings.
With Exchange ActiveSync, it may be mandatory to use the lock code.
Use of the Mail for Exchange is limited to over-the-air synchronisation of PIM information between
the Nokia device and the authorised Microsoft Exchange server.
This device is able to communicate with Microsoft Exchange ActiveSync enabled servers. The
provision of this device to you does not grant you, and you do not receive, any rights under any
© 2014 Nokia. All rights reserved.
14

Microsoft intellectual property with respect to any server software, or server device, that is accessed
using this device or with respect to use of Microsoft Exchange ActiveSync apart from this device.
Set up your mail account
Do you use more than one mail address? You can have several mailboxes on your phone.
You must be connected to the internet to add a mailbox.
1. Tap , write your mail address and password, and tap Next.
2. Change the account settings to your liking, and tap Next.
3. Write your name, and tap Next.
Add a mailbox later
Tap , swipe up from the bottom of the screen, and tap Settings. Then tap , and set up the new
account.
Switch off the automatic update of the inbox
Tap , swipe up from the bottom of the screen, and tap Settings. Then tap the account and Refresh
inbox, and change the setting, if needed.
Your phone updates your inbox at certain intervals to show your new mails when they have arrived.
This may cause transfer of large amounts of data, which may result in data traffic costs. To save
costs, you can switch the automatic update feature off and update your inbox manually using a Wi-
Fi connection.
Delete a mailbox
Tap , swipe up from the bottom of the screen, and tap Settings. Then tap the account and Remove
account.
Send a mail
Would you like to send a mail while on the go? With your phone, you can read and send mail, even
when not sitting at your desk.
You must be connected to the internet to send and receive mail.
1. Tap > .
2. Write the recipient's mail address. You can add more than one recipient.
3. Write the subject and your message.
Tip: To add a suggested word, tap it. To browse the list, swipe over the suggestions.
4. To add an attachment, such as a photo, swipe up from the bottom of the screen, and tap Add
attachment.
5. Tap .
Read a mail
Tap and a message.
Tip: When viewing your inbox, tap to refresh it.
© 2014 Nokia. All rights reserved.
15

Camera
Why carry a separate camera if your phone has all you need for capturing memories? With your phone
camera, you can easily take photos or record videos.
Take a photo
Capture the best moments with your phone camera.
1. Tap .
2. To zoom in or out, move the white circle on the slider.
3. To access the settings, tap .
4. To take a photo, tap .
The photos are saved in Gallery.
Tip: To quickly view the photo you just took, tap the thumbnail.
Record a video
Besides taking photos, you can also record videos with your phone.
1. Tap .
2. To switch the video camera on, tap > .
3. To zoom in or out, move the white circle on the slider.
4. To access the settings, like White balance or Video quality, tap .
5. To start recording, tap .
6. To stop recording, tap .
The videos are saved in Gallery.
Tip: To quickly view the video you just recorded, tap the thumbnail.
Share your photo or video
Let others admire your great shots. Send them to your friends or share them on a social networking
service.
1. Tap .
2. Tap the photo or video and .
3. Select how to share, and follow the instructions shown on the screen.
Not all sharing services support all file formats or videos recorded in high quality.
Using services or downloading content may cause the transfer of large amounts of data, which may
result in data costs.
Share a photo straight after taking it
To quickly share a photo or video right after taking it, tap the thumbnail and .
© 2014 Nokia. All rights reserved.
16

Internet
Learn how to create wireless connections and browse the web while keeping your data costs down.
Browse the web
Catch up on the news, and visit your favourite websites on the go.
Tip: If your network service provider doesn't charge you a fixed fee for data transfer, to save
on data costs, use a Wi-Fi network to connect to the internet.
1. Tap .
2. Write the web address in the address bar, and tap Go.
Tip: To search the internet, write a search word in the address bar. If asked, select your default
search engine.
© 2014 Nokia. All rights reserved.
17

Maps & navigation
Explore what’s out there and how to get there.
HERE
HERE shows you what is nearby, and directs you where you want to go.
You can:
• Search for addresses and places of interest, such as restaurants, hospitals, and airports
• Get driving, walking, and public transport directions
• Preload maps before travelling and use HERE offline to save data costs
• Have your favourite places backed up and at hand on all HERE apps and at here.com – save places
to your Nokia account
Contents of digital maps may sometimes be inaccurate and incomplete. Never rely solely on the
content or the service for essential communications, such as in emergencies.
Using services or downloading content may cause the transfer of large amounts of data, which may
result in data costs.
Some content is generated by third parties and not Nokia. The content may be inaccurate and is
subject to availability.
Find a place
You can search for locations, such as street addresses, and places, such as restaurants.
1. Tap > .
2. Write the search words in the search box.
3. Select an item from the list of proposed matches, or tap .
See more info about a found place
Tap the info area at the bottom of the screen.
See where you are on a map
If you need to get your bearings, check where you are on a map. You can also explore different cities
and countries.
1. Tap .
shows where you are. If can't find your location, shows your last known location.
If accurate positioning is not possible, a green halo around the location icon shows the general area
you might be in. In densely populated areas, the accuracy of the estimate is better, and the green
halo is not as wide.
2. To see your current or last known location, tap .
Map coverage varies by country and region.
Browse the map
Drag the map with your finger.
© 2014 Nokia. All rights reserved.
18

Zoom in or out
Place 2 fingers on the map, and slide your fingers apart or together.
Download and update maps
Save new maps to your phone before a journey, so you can browse the maps without an internet
connection when travelling.
Make sure you have Wi-Fi networking switched on.
Tap > > Download.
1. Tap Download.
2. Select the country or region.
Update an existing map
HERE lets you know when an update is available for a map. Follow the instructions shown on the phone.
Delete a map
Tap the map and Delete.
Get directions to a place
Want to find your way easily? Get directions for walking, driving, or using public transport.
1. Tap > .
2. If you don't want the start point to be your current location, tap Start, and search for a start point.
3. Tap Finish, and search for a destination.
Get walking directions
After creating your route, tap . To start navigating to your destination, tap Start. To switch between
your location, the next turn, and the route overview, swipe left or right on the info area below the
map.
Get driving directions
After setting your destination, tap . Your route is shown on the map. To see a list of each section
of your journey, tap the destination info area above the map.
Tip: Want voice-guided turn-by-turn directions for your country? Download and install an
update for HERE from Store to get HERE Drive on your phone. Tap > Drive, and follow the
instructions shown on the phone.
Get directions for public transport
After creating your route, tap . Your route is shown on the map. To see a list of each section of
your journey, tap the destination info area above the map.
Public transport info is available in selected cities around the world.
Save a place
Before a trip, you might find it handy to save info about hotels, attractions, or petrol stations.
1. Tap .
2. To search for an address or place, tap .
3. When the place is shown on the map, tap .
© 2014 Nokia. All rights reserved.
19

Tip: Have your favourite places backed up and ready to hand. If you're signed in to your Nokia
account, your saved places are synced automatically to your account. When you save a place,
you're asked if you want to sign in. To sign in later, tap > Sign in. If you don't have a Nokia
account, you can create one.
View a saved place
In the HERE main view, tap > Favourites.
Remove a saved place
In the HERE main view, tap > Favourites and the place. Tap > Delete.
© 2014 Nokia. All rights reserved.
20
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