Nokia 32 User manual

User guide

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DECLARATION OF CONFORMITY

We, NOKIA CORPORATION declare under our sole responsibility that the product DTX-3 is in

conformity with the provisions of the following Council Directive: 1999/5/EC. A copy of the

Declaration of Conformity can be found from

http://www.nokia.com/phones/declaration_of_conformity/.

Reproduction, transfer, distribution or storage of part or all of the contents in this document

in any form without the prior written permission of Nokia is prohibited.

Nokia and Nokia Connecting People are registered trademarks of Nokia Corporation. Other

product and company names mentioned herein may be trademarks or tradenames of their

respective owners.

Nokia operates a policy of continuous development. Nokia reserves the right to make

changes and improvements to any of the products described in this document without prior

notice.

Under no circumstances shall Nokia be responsible for any loss of data or income or any

special, incidental, consequential or indirect damages howsoever caused.

The contents of this document are provided “as is”. Except as required by applicable law, no

warranties of any kind, either expressed or implied, including, but not limited to, the implied

warranties of merchantability and fitness for a particular purpose, are made in relation to

the accuracy, reliability or contents of this document. Nokia reserves the right to revise this

document or withdraw it at any time without prior notice.

The availability of particular products may vary by region. Please check with the Nokia

dealer nearest to you.

Issue 2

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For your safety

1. For your safety

Read these simple guidelines. Breaking the rules may be dangerous or illegal. Further detailed

information is given in this guide.

INTERFERENCE

All wireless equipment may get interference which could affect performance.

DO NOT USE IN HOSPITALS

Follow any regulations and rules. Do not install the Nokia 32 terminal near medical equipment.

DO NOT USE IN AIRCRAFT

Wireless devices can cause interference in aircraft.

DO NOT USE NEAR FUEL OR CHEMICALS

Do not install the Nokia 32 terminal at a refuelling point. Do not install near fuel or chemicals.

DO NOT USE NEAR BLASTING

Do not install the Nokia 32 terminal where blasting is in progress. Observe restrictions, and follow

any regulations and rules.

QUALIFIED SERVICE

Only qualified service personnel must repair equipment.

INSTALLATION

Follow the installation instructions. Use only approved accessories.

ACCESSORIES AND BATTERIES

Use only approved accessories and batteries. Do not connect incompatible products.

CONNECTING TO OTHER DEVICES

When connecting to any other device, read its user guide for detailed safety instructions. Do not

connect incompatible products.

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WATER-RESISTANCE

Your terminal is not water-resistant. Keep

it dry.

MAKE BACKUP COPIES

Remember to make backup copies of all

important data.

EMERGENCY CALLS

This terminal, like all wireless equipment,

operates using radio signals, wireless and

landline networks as well as user-

programmed functions which cannot

guarantee connection in all conditions.

Therefore, you should never rely solely upon any

wireless equipment for essential communications

(e.g. medical emergencies.)

If a call is on, put down the handset to exit the

call. Wait for the dial tone and enter the

emergency number. Give your location. Do not

end the call until told to do so.

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For your safety

Contents

Introduction.............................. 7

Network services .............................. 9

Installation conditions .................. 10

Setting up the Nokia 32

terminal ..................................11

PBX installation .....................14

Connecting the Nokia 32 terminal to a

PBX trunk line.................................. 15

Connecting the Nokia 32 terminal to a

PBX extension line ......................... 17

Connecting the Nokia 32

terminal to a fax machine ....22

Sending faxes ..................................23

Receiving faxes ...............................23

Configuration .................................. 23

Light indicators ......................25

Tone indicators ......................28

Configuration ........................ 29

Basic settings .................................. 29

Advanced settings ......................... 30

Features ................................. 32

Supplementary services ................ 32

Nokia 32 terminal’s

accessories ............................. 37

Troubleshooting .................... 38

First things to check ..................... 38

Dial tone is not heard ................... 38

Noise is heard during a call ........ 39

Reception is poor ........................... 39

Entering PIN code does not

succeed ............................................. 39

Nokia 32 terminal cannot be reached in

extension mode .............................. 40

Technical specifications ....... 41

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Care and maintenance.......... 44

Important safety information 46

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Introduction

2. Introduction

The Nokia 32 PBX Connectivity Terminal is a device for various voice and data

communication services. The Nokia 32 terminal operates in the GSM 900 and

GSM 1800 networks.

The Nokia 32 terminal connects a company telephone switch (PBX; Private Branch

Exchange) to a GSM network. This allows the company to bypass the fixed

telephone network when calling GSM numbers. The Nokia 32 terminal works also

as a backup in cases when the fixed telephone line is down.

The Nokia 32 terminal provides telecommunication services in premises where

landline connection is not available. Phone calls and faxes are routed via the GSM

network, and the Nokia 32 terminal works as a substitute for a fixed telephone

line.

With the Nokia 32 terminal it is possible to make data calls using a compatible PC.

The Nokia 32 terminal works as a GSM modem, allowing the user to browse the

Internet and send PC faxes, for example. The Nokia 32 terminal also supports

connection for an analog fax machine. Connecting a fax machine to the trunk

connector of the terminal enables using fax machines in the GSM environment.

Installing and using the Nokia 32 terminal is easy. For making calls with a normal

landline telephone, just insert the SIM card, connect the handset to the Nokia 32

terminal, connect the power supply, and start making calls. In most cases of PBX

installations, some configuration of the PBX is needed for proper routing of the

telephone calls.

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The Nokia 32 terminal supports different kinds of network features, such as GSM

supplementary services, High Speed Circuit Switched Data, and GPRS. For

information about various GSM network services, contact your network service

provider.

For more information and downloadable files, contact www.nokia.com.

The Nokia 32 terminal incorporates:

• GSM terminal (1)

• PBX application module (2)

• PBX extension connector (3)

• trunk connector (4)

• RS-232 data connector (5)

• power supply connector (6)

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Introduction

The sales package contains:

• user guide (1)

• GSM terminal (2)

• PBX application module (3)

• power supply with a wall rack, AC

and DC cables (4)

• mounting screws (5)

■Network services

The cellular device described in this

user guide is designed to be used as an end-user terminal on the GSM 900 and

GSM 1800 networks and on the GSM 900/1800 dual band network. A number of

features included in this guide are called network services. These are special

services that you arrange through your wireless service provider. For information

on different network services in GSM networks, please consult your network

service provider. Before you can use any of these network services, you must

subscribe to them through your network service provider and obtain instructions

for their use from your service provider.

Note: Dual band functionality is a network-dependent feature. Check

with your local service provider if you can subscribe to and use dual band

functionality.

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Note: For availability, rates, and information on using SIM services,

contact your SIM card vendor, e.g. network operator, service provider, or

other vendor.

■Installation conditions

Do not install the Nokia 32 terminal very close to a metal ceiling. This can be done

under some circumstances, however, if an external antenna is used.

The environmental temperature should range between -10ºC and +55ºC and the

humidity between 20% and 75%.

Caution: In order to comply with RF exposure requirements, install the

Nokia 32 terminal so that a minimum distance of 20 cm can be

maintained between the antenna and all persons. If you use an external

antenna, install the antenna so that a minimum distance of 20 cm can be

maintained between the antenna and all persons, with antenna gain not

exceeding 3 dBi.

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Setting up the Nokia 32 terminal

3. Setting up the Nokia 32 terminal

If you use Nokia 32 Configurator software, refer to the instructions supplied with

the software. To use the Nokia 32 terminal for the first time:

1Insert the SIM card. Keep all miniature SIM cards

out of the reach of small children. The SIM card

and its contacts can easily be damaged by

scratches or bending, so be careful when

handling, inserting or removing the card.

Warning! To avoid damage to the SIM card,

do not connect the power supply to an AC wall outlet before you have in-

stalled the SIM card and mounted the GSM terminal on the application

module.

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2Mount the GSM terminal on the

application module using the two

screws supplied with the terminal.

Note: If you mount the Nokia 32

terminal for example on a wall, attach the application module first to the

wall with the two screws supplied with the terminal. Then mount the

GSM terminal onto the application module.

3Connect a DTMF telephone to the trunk connector. For information on

connecting the Nokia 32 terminal to the PBX (Private Branch Exchange), see

“PBX installation” on page 14.

Warning! To avoid damaging the devices, you must connect the

telephone to the trunk connector with a standard 6/6-pin RJ-11

connector that has only its two middle pins connected.

Note: The distance between the telephone or a PBX and the Nokia 32

terminal should not be less than 1 meter. The distance from one Nokia 32

terminal to another should be greater than 30 cm. In case of interference,

try increasing the distance.

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Setting up the Nokia 32 terminal

4Connect the power cord from the power

supply to the Nokia 32 terminal.

5Connect the power supply to an AC wall

outlet. When the Nokia 32 terminal is

powered up, it shows the GSM signal

strength with light indicators. Make sure

that the signal strength is adequate to

make and receive calls, see “Light indicators” on page 25.

Note: Use only the ACW-5 power supply provided with the Nokia 32

terminal. The use of any other power supply may cause damage to the

terminal.

6Use the telephone connected to the Nokia 32 terminal to enter the PIN code,

if your SIM card requires it: when light indicator 2 blinks red, lift the receiver.

When you hear the enter PIN code tone, enter the PIN code followed by #. The

Nokia 32 terminal gives the OK tone, and light indicator 1 lights up.

Note: If entering the PIN code fails, see “Entering PIN code does not

succeed” on page 39. If the AutoPIN feature is active, the Nokia 32

terminal automatically enters your PIN code the next time the power is

switched on.

7Make a test call using the telephone connected to the Nokia 32 terminal.

To adjust the volume, key in 0**x during the call. Replace x with a value ranging

from 1 (the lowest volume level) to 10 (the highest volume level).

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4. PBX installation

An analog trunk interface of a PBX, or an analog telephone set can be installed to

the trunk connector of the Nokia 32 terminal. The extension connector of the

Nokia 32 terminal is used for connecting the terminal to an extension line of a

PBX. This section describes the mandatory settings needed when connecting the

Nokia 32 terminal to a PBX trunk interface. For more information about PBX

configuration, contact your PBX service provider.

Note: In the figure above, the pin numbers equal to the physical

connector, not the wire itself.

Note: If you connect a landline phone to the trunk connector, check that

only pins 3 and 4 are connected from the Nokia 32 terminal to the

telephone set.

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PBX installation

■Connecting the Nokia 32 terminal to a PBX trunk line

The pins number 3 and 4 are TIP and RING. The leftmost pin in the connector is the

ground connector. Connect pin 1 to the ground if the mains voltage might be a

source of interference.

1Disconnect the power supply of the Nokia 32 terminal from the AC wall outlet.

2Connect the Nokia 32 terminal to the PBX trunk line using an RJ-11 cable.

3Connect the power supply to the Nokia 32 terminal.

When light indicator 1 lights up, the network connection is established. When

light indicator 2 lights up, the PBX trunk line connection is established.

If the AutoPIN feature is active, the Nokia 32 terminal attempts to connect to the

network within 20-30 seconds. If the AutoPIN feature is not active, light indicator

2 starts to blink and you must enter your PIN code before the network connection

can be established.

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Warning! Inappropriate installation of the Nokia 32 terminal to a PBX

may damage the PBX or the Nokia 32 terminal. If an extension line of the

PBX is connected to the trunk connector of the Nokia 32 terminal, the

devices attempt to feed current to each other and they can be damaged.

To avoid damaging the devices, you must connect an analog trunk line of

the PBX to the trunk connector of the Nokia 32 terminal with a standard

6/6-pin RJ-11 cable that has only its two middle pins connected. An

analog extension line of the PBX must be connected to the extension

connector of the Nokia 32 terminal with a standard 6/6-pin RJ-11 cable

that has only its two middle pins connected. Note that the trunk and

extension connectors of the Nokia 32 terminal cannot be used at the

same time to connect a device.

Do not connect the Nokia 32 terminal to a digital (ISDN) interface of a

PBX.

Making an incoming test call

Make a call to the GSM number of the SIM card inserted into the Nokia 32

terminal. The Nokia 32 terminal routes the call to the switching centre and sends

a ringing tone to the PBX trunk line. The switching centre then answers and routes

the call.

Making an outgoing test call

The PBX must be configured to route certain outgoing numbers (for example

numbers with a mobile prefix) to the trunk line to which the Nokia 32 terminal is

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PBX installation

connected before an outgoing call can be made. When the PBX sends a number to

the Nokia 32 terminal, the Nokia 32 terminal connects the call.

■Connecting the Nokia 32 terminal to a PBX extension

line

Note: Only an analog extension interface can be connected to the

extension connector.

Only pins 3 and 4 are used as A and B.

In the figure on page 14, the pin numbers correspond to the physical

connector, not the wire itself.

The line impedance of the Nokia 32 terminal is 600 Ùand the maximum

line current is 120 mA.

1Disconnect the power supply of the Nokia 32 terminal from the AC wall outlet.

2Connect the Nokia 32 terminal to the PBX extension line using an RJ-11 cable.

3Connect the power supply to the Nokia 32 terminal.

If the AutoPIN feature is active, the Nokia 32 terminal attempts to connect to the

network within 20-30 seconds. If the AutoPIN feature is not active, light indicator

2 starts to blink and you must enter your PIN code before the network connection

can be established.

When light indicator 2 lights up, the network connection is established. When

light indicator 3 lights up, the PBX extension connection is established.

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Note: When the Nokia 32 terminal is connected to an extension line of a

PBX, some precautions must be taken. If no calling restrictions have been

set up, any caller calling the GSM number of the Nokia 32 terminal gains

access to the outgoing PBX trunk line and can make phone calls that are

charged to the PBX owner.

To prevent this situation, configure the PBX to deny any outgoing calls

coming from the extension line to which the Nokia 32 terminal is

connected. If the PBX cannot be configured in such a way, it is possible to

configure the Nokia 32 terminal automatically to call a predefined

extension number when it receives a GSM call.

Note: When calls are restricted or barred, calls may be possible to the

emergency number programmed into your phone (e.g. 112 or other

official emergency number).

For further information about PBX configuration, see your PBX user’s guide.

Call monitoring

The PBX notifies the Nokia 32 terminal that the call is disconnected by providing

either a busy tone or a silence to the Nokia 32 terminal. To clear the call to the

GSM network, the Nokia 32 terminal must be set to monitor either one of those.

The default setting is monitoring the busy tone.

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PBX installation

Setting up the busy tone monitoring

When the Nokia 32 terminal is used in the extension mode with a PBX, the busy

tone must be monitored on the PBX. Tone monitoring is needed because the PBX

emits the tone when the hook-on transition occurs in the extension line.

The Tone Teaching feature of the Nokia 32 terminal is used to teach the Nokia 32

terminal the busy tone of each PBX.

After the Nokia 32 terminal has physically been installed to the final position, the

learning mode can be activated:

1Make a call from another extension to the extension where the Nokia 32

terminal is installed.

2After you get the dial tone from the Nokia 32 terminal, dial

**####**1234#88**own_ext_number#

(own_ext_number is the extension number where you are commanding the

Nokia 32 terminal from).

3After the last digit (#), put the receiver down, and wait until the

Nokia 32 terminal calls you back.

4When the phone in the extension rings, pick up the receiver, and

listen to the tone:

• If you hear a busy tone, the learning did not succeed, and you should repeat

the steps.

• If you hear three beeps, the Nokia 32 terminal has learned the busy tone.

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Set the hook on, and wait for 60 seconds. The Nokia 32 terminal will reboot itself

and is then ready for use.

Making an incoming test call

Make a call to the GSM number of the SIM card inserted into the Nokia 32

terminal. The Nokia 32 terminal answers the call and opens the line to the PBX.

The PBX then emits a dial tone and you can dial an extension number or outgoing

number. After that, the PBX connects the call.

Making an outgoing test call

Make a call to the PBX extension number to which the Nokia 32 terminal is

connected. The Nokia 32 terminal answers the call. After that, you hear a dial

tone, provided that the Nokia 32 terminal has been set to emit a dial tone, and you

can dial the desired number. The Nokia 32 terminal connects the call.

The PBX can also be configured to route certain numbers automatically.

Functionality in extension mode

Outgoing call on the extension line, mode A

1Key in the number of the extension to which the Nokia 32 terminal is

connected.

2The Nokia 32 terminal answers the call and emits a dial tone.

3Key in the recipient’s number. The Nokia 32 terminal establishes the call.

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