LV switch IPPBX3000 User manual

LVswitch IPPBX3000
User Manual

LvSwitch IPPBX 3000 Manual
ii
Version
Product Version：1.6.0.1
Document Version：A

i
Contents
LVSWITCH IPPBX3000.........................................................................................................................I
USER MANUAL ........................................................................................................................................ I
VERSION ..................................................................................................................................................II
CONTENTS ............................................................................................................................................. I
1 PRODUCT OVERVIEW......................................................................................................................7
Summary .............................................................................................................................................................. 7
1.1 Product Introduction ....................................................................................................................................... 7
1.2 Hardware Features .......................................................................................................................................... 7
1.3 Hardware Frame ..............................................................................................................................................8
1.3.1 LVSWITCH IPPBX3000 Outward .......................................................................................................................... 8
1.3.2 Major single board introduction .........................................................................................................................9
2 DEVICE INSTALLATION.................................................................................................................14
Overall ................................................................................................................................................................ 14
2.1 Safety precautions ......................................................................................................................................... 14
2.2 Preparations before installation .................................................................................................................... 15
2.2.1 Humidity/temperature requirements ...............................................................................................................15
2.2.2 Cleanliness requirements ................................................................................................................................. 16
2.2.3 Anti-static requirements of machine room/ persons ....................................................................................... 16
2.2.4 Anti-magnetic interference requirements ........................................................................................................16
2.2.5 Lightning protection requirements ...................................................................................................................17
2.2.6 Installation platform requirements ............................................................................................................... 17
2.3 Equipment installation flow chart ................................................................................................................. 18
2.4 Installation tools, equipment and instruments ..............................................................................................18
2.5 Install the equipment to the specified location ............................................................................................. 21
2.5.1 Install to work platform .................................................................................................................................... 21
2.5.2 Install to cabinet ............................................................................................................................................... 21
2.6 Install ground cable .................................................................................................................................... 22

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2.6.1 Ground cable installation principles ................................................................................................................. 22
2.6.2 The steps to install ground cable ...................................................................................................................... 22
2.7 Install power cable ....................................................................................................................................22
2.7.1 Working with power principles: .....................................................................................................................22
2.7.2 The steps to install power cable ....................................................................................................................... 23
2.8 Connect the signal cable ................................................................................................................................23
2.8.1 Connect Ethernet port ...................................................................................................................................23
2.8.2 Connect FXS/FXO port ...................................................................................................................................... 24
2.8.3 Connect E1/T1 interface ................................................................................................................................... 24
2.9 The installation caution ................................................................................................................................. 25
3 DEVICE STARTUP AND CONFIGURATION ...............................................................................27
Summary ............................................................................................................................................................ 27
3.1 Powering on the device ................................................................................................................................. 27
3.1.1 Check before power ..........................................................................................................................................27
3.1.2 Powering on the device .................................................................................................................................... 27
1. Turn on the power switch ...................................................................................................................................... 27
2. Turn on the power switch of the device ................................................................................................................ 27
3.1.3 Inspection / operation after powering the device. ...........................................................................................27
3.2 Build WEB configuration environment .......................................................................................................... 27
3.2.1 Configuration Preparation ................................................................................................................................ 27
3.2.2 Connect LVswitch IPPBX and the Network Administration Terminal ................................................................28
1. Obtain IP address automatically ............................................................................................................................ 28
2. Click the OK button to save the settings. ...............................................................................................................28
3. The step is over. ..................................................................................................................................................... 28
3.2.3 Login WEB Management System ......................................................................................................................28
3.2.4 User self-service system login ...........................................................................................................................30
3.2.5 Web Page Operation Button Instructions .........................................................................................................33
4 EQUIPMENT SUMMARY................................................................................................................35
Summary ............................................................................................................................................................ 35
4.1 System Status ................................................................................................................................................ 35
4.1.1 Device Overview ............................................................................................................................................... 35
4.1.2 Interface Status .................................................................................................................................................35
4.2 Info Statistics ................................................................................................................................................. 36
4.2.1 DHCP Client .......................................................................................................................................................36
4.2.2 Interface ............................................................................................................................................................36

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4.2.3 Online User ....................................................................................................................................................... 37
5 NETWORK.........................................................................................................................................39
Summary ............................................................................................................................................................ 39
5.1 Basic Setup .................................................................................................................................................... 39
5.1.1 LAN Setup ......................................................................................................................................................... 39
5.1.2 WAN Setup ........................................................................................................................................................39
5.1.3 DHCP Configuration .......................................................................................................................................... 47
5.2 Advanced Options ......................................................................................................................................... 48
5.2.1 DDNS setting ..................................................................................................................................................... 48
5.2.2 Static Route ....................................................................................................................................................49
5.2.3 Dynamic route .................................................................................................................................................. 50
5.2.4 NAT Configuration ..........................................................................................................................................51
5.2.5 Port Mapping .................................................................................................................................................... 52
5.2.6 UpnP Setting .................................................................................................................................................. 53
5.2.7 Host Name setting ............................................................................................................................................ 53
5.2.8 ALG setting .....................................................................................................................................................54
5.2.9 Push Portal .....................................................................................................................................................54
5.2.10 IGMP Proxy ..................................................................................................................................................... 55
5.2.11 IGMP VLAN ......................................................................................................................................................55
5.3 VPN Setting ....................................................................................................................................................57
5.3.1 IPsec .................................................................................................................................................................. 57
5.3.2 L2TP ...................................................................................................................................................................62
5.3.3 PPTP .................................................................................................................................................................. 65
6 VOICE CONFIGURATION...............................................................................................................67
6.1 Quide Guide ...................................................................................................................................................67
6.2 User Config .................................................................................................................................................... 68
6.2.1 User ...................................................................................................................................................................68
6.2.2 Department .......................................................................................................................................................78
6.3 Trunks Config ................................................................................................................................................. 80
6.3.1 Trunks Config .................................................................................................................................................... 80
6.3.2 SIP Regitry ......................................................................................................................................................... 96
6.3.3 Inbound Call Routing ........................................................................................................................................ 99
6.3.4 Outbound Call Routing ................................................................................................................................... 102
6.3.5 Number Transfer ............................................................................................................................................. 105
6.3.6 Dial Rule .......................................................................................................................................................... 108
6.3.7 DNIS ................................................................................................................................................................ 110

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6.3.8 CNIS .................................................................................................................................................................112
6.4 PBX Features ................................................................................................................................................113
6.3.9 Feature Code ...................................................................................................................................................113
6.3.10 Hotline .......................................................................................................................................................... 119
6.3.11 Group Pickup .................................................................................................................................................119
6.3.12 Music Ring .....................................................................................................................................................120
6.3.13 Alarm Clock ................................................................................................................................................... 122
6.3.14 Speed Dial ..................................................................................................................................................... 122
6.3.15 Call Transfer .................................................................................................................................................. 124
6.3.16 Black List ....................................................................................................................................................... 125
6.3.17 White List ...................................................................................................................................................... 126
6.3.18 Secretary ....................................................................................................................................................... 127
6.3.19 Follow Me ..................................................................................................................................................... 128
6.3.20 Voice Mail ..................................................................................................................................................... 129
6.3.21 IVR .................................................................................................................................................................130
6.3.22 SoftConsole ...................................................................................................................................................132
6.3.23 Queue ........................................................................................................................................................... 135
6.3.24 Call Recording ............................................................................................................................................... 137
6.3.25 Billing Setting ................................................................................................................................................ 139
6.3.26 Conference bridge ........................................................................................................................................ 139
6.4 PBX Setting .................................................................................................................................................. 142
6.4.1 Global Setting ..................................................................................................................................................142
6.4.2 Route Group ....................................................................................................................................................144
6.5.3 PCM Settings ...................................................................................................................................................145
6.4.3 Prompt Tone ................................................................................................................................................... 147
6.4.4 Record File ...................................................................................................................................................... 148
6.4.5 VoIP Security ................................................................................................................................................... 148
6.4.6 VoIP Config ......................................................................................................................................................150
6.4.7 Analog Setting .................................................................................................................................................151
6.4.8 DSP Setting ......................................................................................................................................................154
6.4.9 SMTP Setting ...................................................................................................................................................157
6.4.10 License .......................................................................................................................................................... 157
6.5 Stat Report ...................................................................................................................................................159
6.5.1 Call Log ............................................................................................................................................................159
6.5.2 Service Voice Status ........................................................................................................................................ 159
6.5.3 Data capture ................................................................................................................................................... 160
6.5.4 Hardware status ..............................................................................................................................................161
7.BEHAVIOR POLICY...................................................................................................................... 162
7.1 Device QOS .................................................................................................................................................. 162

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7.1.1 Hardware QOS state ....................................................................................................................................... 162
7.1.2 Basic setting .................................................................................................................................................... 162
7.1.3 Advanced setting ............................................................................................................................................ 163
7.2 Behavior policy ............................................................................................................................................ 163
7.2.1 Internet access limit ........................................................................................................................................164
7.2.2 Total devices linked limits ............................................................................................................................... 164
7.2.3 5-Turple Filter ..................................................................................................................................................165
7.2.4 Mac filter .........................................................................................................................................................167
8.OBJECT MANAGEMENT ..............................................................................................................169
8.1 Object management .................................................................................................................................... 169
8.1.1 Scheduler ........................................................................................................................................................ 169
8.1.2 Account ........................................................................................................................................................... 169
8.1.3 Common ports ................................................................................................................................................ 171
9.SECURITY ....................................................................................................................................... 172
Summary .......................................................................................................................................................... 172
9.1 Basic Settings ...............................................................................................................................................172
9.2 Firewall ........................................................................................................................................................ 173
9.3 ARP Defense ................................................................................................................................................ 174
9.3.1IP/MAC Binding ................................................................................................................................................174
9.3.2 ARP Defense ....................................................................................................................................................175
9.4 DDoS ............................................................................................................................................................176
10 SYSTEM MANAGEMENT .......................................................................................................... 178
Summary .......................................................................................................................................................... 178
10.1 Basic Settings ............................................................................................................................................. 178
10.2 WebManage .............................................................................................................................................. 178
10.3 Maintain .................................................................................................................................................... 179
10.4 Upgrade ..................................................................................................................................................... 180
10.5 SNMP ......................................................................................................................................................... 181
10.6 TR069 Configuration .................................................................................................................................. 183

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10.7 Reboot ....................................................................................................................................................... 185
10.8 Restore Factory Default ............................................................................................................................. 185
10.9 System Debug ............................................................................................................................................ 186
10.10 Time Settings ........................................................................................................................................... 186
10.11 Log Manage ............................................................................................................................................. 188
11. TROUBLE SHOOTING ..............................................................................................................192

7
1Product Overview
Summary
This chapter describes LVswitch IPPBX in detail. It describes the appearance, indicator status, interface
attributes, and performance of the main board.
1.1 Product Introduction
IP PBX3000 is an IP voice gateway for business information positioning in the office phone applications of
small and medium-sized enterprises.
IP PBX3000 can support analog trunks, SIP trunks, PRI trunks etc. The system's Web-based management
interface meets the basic voice communication of small and medium-sized enterprises and can provide
follow me communication, multi-level voice navigation, VoIP multi-branch group Net and other applications.
IP PBX3000 adopts the core technology of softswitch to support local access to analog phones and IP phone
users, and use the IP bearer network to remotely access IP phones or analog users under IAD to achieve a
hybrid network of analog phones and IP phones; through simulation Following the broadband SIP trunk to
realize the connection with PSTN or private network voice switching equipment, it effectively improves the
deployment and communication efficiency of the enterprise, and helps the enterprise value increase.
IP PBX3000, maximum supports 128 FXS/FXO ports.
1.2 Hardware Features
Table 1- 1 LVswitch IPPBX3000A-128S Hardware
Item
Description
slot
Standard slots:6 SLOTS,from bottom to top layer
SSW single board
System switch board,slot 1 in the first layer
1 WAN,2 LAN RJ45,RATE:10/100/1000Mbps
1 console,RJ45,115200bps
1usb 2.0
MEXP single board/E1
digital trunk board
Host users extension board slot 2 in the first layer
2 Maintain port ,ETH1,ETH2,RJ45

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1 Console port,RJ45,115200 bps
1Usb2.0
Optional 4 E1/T1port,RJ45,120ohm,full configuration:max 4
FXS single board
Analog user board,slot 3-6 from layer 2 to layer 3
32FXS,8RJ45 full configuration:128FXS
FXO single board
Analog trunk board ,slot:3，4.，5，6 from layer 2 to layer 3
32FXO,8 RJ45,MAX configuration:128 FXO
PWR single board
Power board,slot:left hand side
AC working power
100V AC-240VAC 50/60HZ
Chasis
<2U metal material
power
210W
Dimension
440x348x75mm
weight
≦9KG
FXS/FXO CAPACITY
Max 4*32=128
E1/T1
Max 1*4=4
1.3 Hardware Frame
1.3.1 LVSWITCH IPPBX3000A
(1) Outlook
Front panel diagram

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Figure 1-1 IP PBX 3000A Front panel diagram
Rear panel diagram
Figure 1-2 IP PBX3000 Back Panel diagram
The slot distribution is as follows:
The IP PBX3000 has 6 slots in total, and the slot numbers are as shown in the figure above. Including 1 main
control board slot, 1 media resource board, 4 FXO/FXS slots.
• Slot 1 is configured with power board
• Slot 2 is configured with SSW board
• Slots 3 are configured with FXS analog extension and FXO lines board
Slot 4 is MEXP board
1.3.2 Major single board introduction
1.3.2.1 SSW system exchange board
(1) Outlook
Figure 1-3 SSW system exchange board outlook diagram
(2) Interface

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Table 1-2 IPPBX3000 SSW system exchange board interface
Terms
Description
Wan
1PCS
LAN
2 PCS
Console
1 PCS
USB
1 PCS
(3) Console
Table1- 3 Console interface Attributes Table
Attributes
Description
Connection Type
RJ45
Port Standard
RS232
Baud Rate
9600bps~115200bps；default 115200bps
Support Service
Connect to the character terminal, Connect to the local PC serial port, and run the
terminal emulator command interface on the PC.
（4）Ethernet Interface
The LVswitch IP PBX 3000 provides 3*10M / 100M / 1000M GE Ethernet electrical interfaces (1 WAN port
and 2 LAN ports, Gigabit Ethernet ports).
Table 1- 4 Gigabit Ethernet interface Attributes
Attributes
Description
Connection Type
RJ45
Interface Type
MD/MDIX adaptive
Support Frame Format
Ethernet_II
Ethernet_SNAP
Work mode
10M/100M/1000M adaptive
1.3.2.2 MEXP Host extension management board

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（1）Outward
Figure 1- 4 IP PBX 3000 MEXP host extension management board
（2）Specification
Table 1- 5 MEXP host extension management board
Item
Attributes
ETH
2
Console
1
USB
1
（3）Console
Table 1- 6 Console interface Attributes Table
Attributes
Description
Connection Type
RJ45
Port Standard
RS232
Baud Rate
9600bps~115200bps；default 115200bps
Support Service
Connect to the character terminal, Connect to the local PC serial port, and run the
terminal emulator command interface on the PC.
（4）Ethernet interface
IP PBX 3000 MEXP host extension management board provides two Ethernet ports which is userd for
version update and maintenance and management.
1.3.2.3 E1/T1 Digital Trunk board
(1) Outlook

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Figure 1-5 IP PBX3000 4E1/T1 Appearance
IP PBX 3000 provides only one kind of digital relay boards 4E1/T1
Table 1-7 E1/T1 interface
(2) E1/T1 interface property
Table 1-8 E1/T1 interface property
Attributes
Description
Interface type
RJ45,120 Ω
1.3.2.4 FXO analog trunk board
(1)Outlook
Figure 1-7 FXO outlook diagram
(2) Spec
Table 1-9 FXO specification
Items
Attributes
Interface
8 RJ45 interface,each RJ45 can be divided into
4RJ11 analog FXO line.
ITEMS
Property
E1
4

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Line sequence
RJ45 interface line sequence:
Line1.2 the way 1 FXO
Line 3,4 the 2nd way FXO
Line 5,6 the 3nd way FXO
Line7,8 the 4th way FXO
1.3.2.5 FXS analog user board
(1)Outlook
Figure 1-8 FXS outlook diagram
(2)Specs
Table 1-10 FXS specification
Items
Attributes
Interface
8 RJ45 interface,each RJ45 can be divided into 4RJ11
analog FXS line.
Line sequence
RJ45 interface line sequence:
Line1.2 the way 1 FXS
Line 3,4 the 2nd way FXS
Line 5,6 the 3nd way FXS
Line7,8 the 4th way FXS

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2Device Installation
Overall
This chapter describes the preparation work and installation process before equipment installation, including
the tools used in the installation process and the specific steps of equipment installation.
2.1 Safety precautions
In case of
thunderstorm,please
stop using the
equipment,
disconnect the power
supply and unplug
the power cable and
telephone line to
avoid the equipment
being damaged by
lightning.
Please place the
equipment on a
stable working table
and place it in a
ventilated
environment without
direct sunlight.
The equipment must
be kept strictly dry
during storage,
transportation and
use. In case of
accidental liquid
flow into the case,
please immediately
disconnect the power
supply and contact
the designated
service point.
Please use the power
source adaptor and
other accessories
with the equipment.
Please keep the plug
clean and dry to
avoid electric shock
or other hazards. Do
not use damaged or
aged power cords.
Do not allow
children to use the
equipment without
supervision; Do not
allow children to
play with equipment
and swallowing.
If there are abnormal
phenomena, such as
smoke, abnormal
sound, peculiar
smell, etc., please
immediately stop
using and disconnect
the power

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When installing the
equipment, please
leave a heat
dissipation space
above 10cm around
and on the top, and
keep away from heat
sources or exposed
fire sources, such as
electric heaters and
candles
Do not place any
object on the device
or on the power cord
or plug. Please do not
cover the vents of the
cabinet with objects
Before cleaning,
please stop using the
equipment and cut
off the power supply.
To clean, use a soft,
dry cloth to wipe
down the equipment
enclosure.
Do not disassemble
the equipment by
yourself. In case of
equipment failure,
please contact the
designated
maintenance point.
If the equipment is used for a long time, the shell will have a certain degree of heat. Please do not
worry, this is a normal phenomenon, the equipment can still work normally.
2.2 Preparations before installation
2.2.1 Humidity/temperature requirements
In order to ensure the normal operation of equipment, the machine room needs to maintain a certain
temperature and humidity.
If the relative humidity is too low, the insulation gasket will dry shrink and cause the fastening screw to
become loose. In the dry climate, it is also easy to generate static electricity and harm the CMOS circuit.
If the long-term humidity in the machine room is too high, it is easy to cause poor insulation of
insulating materials or even electricity leakage.It may even cause the changes in material
properties ,corrosion of metal parts and other phenomena.
High temperature is more harmful, because high temperature will accelerate the aging process of
insulation materials, equipment reliability is greatly reduced, seriously affecting its service life.
Work environment should satisfy the temperature range: 0 ~ 40 ℃. Relative humidity range: 5 ~ 90%
(non-condensation), it is recommended to install temperature and humidity monitoring system in the machine
room.

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2.2.2 Cleanliness requirements
When indoor dust falling on the body ,it will cause electrostatic adsorption, making the metal connector
or metal contact bad, not only will affect the life of the equipment, but also easy to cause communication
failure. When indoor relative humidity is low, it is easier to produce this kind of electrostatic adsorption.
Work environment should be dustproof, the concentration of particulates in the air is less than 180 mg
/m³, the printer, copier should be placed away from the router cabinet place, so as not to condense the paper,
toner equipment.
In addition to dust, the room on the air containing salt, acid, sulfide also has strict requirements, because
these harmful gases will accelerate the corrosion of metal and the aging process of some parts.
The limits of other hazardous substances in the machine room are: SO2 less than 0.2mg/m³,H2S less
than 0.006mg/m³,NH3 less than 0.05mg/m³,Cl2 less than 0.01mg/m³.
2.2.3 Anti-static requirements of machine room/ persons
The equipment has taken a variety of measures to prevent static electricity, but if the static electricity in the
environment exceeds a certain tolerance, it is still easy to damage the circuit and even the whole machine, so
in the design of the room environment should also consider the anti-static. Electrostatic induction mainly
comes from two aspects: one is the outdoor high-voltage transmission line, lightning and other external
electric field; Second, the indoor environment, floor materials, machine structure and other internal systems.
Therefore, in order to prevent electrostatic damage, the machine room/personnel should meet the following
anti-static requirements:
When laying the anti-static floor in the machine room, it shall comply with the technical requirements
stipulated by the communication industry. The surface resistance and system resistance are as follows: 1 x
1 x 10 5Ω to 1*109Ω.
Machine room wall and ceiling surface should be smooth, reduce dust. Materials and equipment with
anti-static property and good grounding of floor are allowed.
The worktable, chair and terminal in the machine room shall be anti - static. Mesa electrostatic leakage
system resistance and surface resistance are as follows: 1 x 10 5Ω to 1*109Ω.
Maintain appropriate temperature and humidity condition
Before entering the communication room with anti-static requirements, please wear anti-static clothes and
anti-static shoes, and do not change clothes directly in the room. Do not touch or plug PCB components or
other components and spare parts without permission or without wearing an anti-static wristband.
The anti-static cover on the frame (or printed circuit board component), with the frame installed in a fixed
position and connected with static ground wire, can be opened.
Spare PCB components and components for maintenance must be stored on the rack or in an anti-static
shielding cabinet/bag.
2.2.4 Anti-magnetic interference requirements
All kinds of interference sources, whether from outside or inside the equipment application system, all affect
the equipment in the way of capacitance coupling, inductance coupling, electromagnetic radiation, common

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impedance (including grounding system) coupling and conductor (power line, signal line and output line, etc.)
conduction.
The machine room shall meet the following anti-interference requirements:
It is necessary to take effective measures to prevent the interference of the power system.
The working place of the equipment should not be Shared with the grounding device or lightning protection
grounding device of the power equipment, and should be as far apart as possible;
Far away from high-power radio transmitter, radar transmitter, high-frequency high-current equipment;
Electromagnetic shielding shall be adopted when necessary.
2.2.5 Lightning protection requirements
Although a great deal of consideration and necessary measures have been taken in lightning protection, the
equipment may still be damaged when the lightning intensity exceeds a certain range. In order to achieve better
lightning protection effect, it is recommended that users:
Ensure the protective ground of the chassis is in good contact with the ground with protective ground wire.
Make sure that the ground point of the ac socket is in good contact with the ground.
It can be considered that to add power arrester at the front of the power input,which can increase the power
lightening resistance.
In order to achieve better lightening protection effect, For the signal line connected to outdoor,such as ISDN
line,telephone line,the users can consider adding professional lightning protection device in the input end of
the signal cable.
2.2.6 Installation platform requirements
When installing on the installation table, the following conditions shall be ensured:
Make sure that there is space for the inlet and vent of the equipment so as to facilitate the heat dissipation of
the equipment chassis
Make sure the installation table has good ventilation and cooling system..
Make sure the mounting table is strong enough to support the weight of the equipment and its mounting
accessories.
Make sure the installation table is grounded well.
Other requirements such as shockproof, fireproof, waterproof, moistureproof, theft-proof, flooring, fireproof
facilities, grounding system, etc., please strictly comply with the "China telecom data room code", "China mobile
data room code", "China unicom computer room standard code".

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2.3 Equipment installation flow chart
Figure 2-1 Equipment installation flow chart
2.4 Installation tools, equipment and instruments
Before equipment installation, prepare the following basic tools and instruments.
(1) Measuring tools