Nokia E66 User manual

Nokia Mail for Exchange 2.4
User Guide
N452132003
Issue 1 EN

© 2007. All rights reserved.
Reproduction, transfer, distribution or storage of part or all of the contents in this
document in any form without the prior written permission of Nokia is prohibited.
Nokia and Nokia Connecting People are registered trademarks of Nokia
Corporation. Other product and company names mentioned herein may be
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Nokia operates a policy of ongoing development. Nokia reserves the right to make
changes and improvements to any of the products described in this document
without prior notice.
Under no circumstances shall Nokia be responsible for any loss of data or income
or any special, incidental, consequential or indirect damages howsoever caused.
The contents of this document are provided “as is”. Except as required by
applicable law, no warranties of any kind, either express or implied, including, but
not limited to, the implied warranties of merchantability and fitness for a
particular purpose, are made in relation to the accuracy, reliability or contents of
this document. Nokia reserves the right to revise this document or withdraw it at
any time without prior notice.
Reverse engineering of any software in the Nokia device is prohibited to the extent
permitted by applicable law.
Insofar as the Nokia device user guide contains any limitations on Nokia's
representations, warranties, damages and liabilities, such limitations shall likewise
limit any representations, warranties, damages and liabilities of Nokia's licensors
Use of the Mail for Exchange is limited to over-the-air synchronization of PIM
information between the Nokia device and the authorized Microsoft Exchange
server.
N452132003 / Issue 1 EN

Contents
What is Mail for Exchange?.....................5
What is synchronization?.................................................... 5
How do I use Mail for Exchange?..................................... 5
Installing Mail for Exchange ....................7
Installing from Internet ....................................................... 7
Installing from CD or other media.................................... 7
Installing for other languages ........................................... 8
Upgrading Mail for Exchange............................................ 8
Starting and exiting from Mail for
Exchange ....................................................9
Starting Mail for Exchange ................................................9
Exiting from Mail for Exchange ........................................9
Working with a profile........................... 10
Connection settings............................................................10
Credentials settings ............................................................11
Sync content settings.........................................................11
Sync schedule settings.......................................................11
Calendar settings.................................................................12
Contacts settings ................................................................12
Tasks settings .......................................................................13
Email settings.......................................................................13
Editing a profile...................................................................13
Deleting a profile.................................................................14
Creating a Company Directory profile ..........................14
Synchronizing your account ...................16
Synchronizing the first time ............................................16
Getting information about the last sync......................16
Working with email.................................17
Working with email attachments...................................18
Working with meeting requests......................................20
Working with Search..........................................................20
How email is synchronized...............................................20
Working with calendar, contacts, and
tasks..........................................................21
Working with calendar......................................................21
Working with contacts......................................................21
Working with tasks.............................................................22

Additional information ...........................23
Getting online help............................................................. 23
Device security features.................................................... 23
Troubleshooting .......................................25
Error messages..................................................................... 25
Resynchronizing content .................................................. 26
Troubleshooting logs.......................................................... 26
Improving battery life ........................................................ 26

What is Mail for Exchange?
5
What is Mail for Exchange?
With Mail for Exchange, you can access the email,
calendar, contacts (address book), and tasks of your
Microsoft® Exchange account on your mobile device.
Keeping the entries on your mobile device updated with
the entries on your Exchange account is possible through
the process of synchronization.
You need an Exchange email account and your Exchange
administrator must have enabled your account for
synchronization. Contact your administrator or email
account provider for details.
Note: You can also install the standalone Company
Directory application instead of Mail for Exchange. With
Company Directory, you can search for contacts within the
company directory. The same search function is included in
Mail for Exchange as well. You cannot send Mail for
Exchange email with the standalone Company Directory.
What is synchronization?
Synchronization updates the email, calendar, contacts, and
tasks content on your mobile device with the content of
your Microsoft Exchange account. You can customize the
way you synchronize by setting up a profile in which you
can:
• Select the content you want to synchronize—email,
calendar, contacts, tasks, or any combination of the
four.
• Set up a schedule by which Mail for Exchange
automatically synchronizes. (You can also synchronize
manually at any time.)
• Resolve content conflicts during synchronization by
specifying whether the content of your account on the
Microsoft®Exchange server or your mobile device
prevails when a conflict occurs.
• Select Secure Sockets Layer (SSL) to increase the
security between your mobile device and the Exchange
server.
• Select how you want to be alerted when you receive an
email.
How do I use Mail for Exchange?
The basic steps in using Mail for Exchange are:
1Install and start Mail for Exchange on your mobile
device.
2Create a synchronization profile that controls what
and when you synchronize.

What is Mail for Exchange?
6
3Synchronize to get your email, calendar, contact, and
task entries on your mobile device from your account
on the Exchange server.
4Start to use your email, calendar, contacts, and tasks
on your mobile device.

Installing Mail for Exchange
7
Installing Mail for Exchange
Note that you should not use any other method, such as
Nokia PC Suite, to sync email, contacts, calendar entries, or
tasks after installing and using Mail for Exchange on your
device.
Simultaneous use of other methods may cause data loss,
duplication, or corruption.
Installing from Internet
You may have received an installation package on a CD or
other media, but you can get the most up to date version
from the following location:
http://businesssoftware.nokia.com/mail_for_exchange
Use your device's browser to go to the web page and fill in
the requested information. You can then download Mail
for Exchange. After the download, installation will start
automatically.
Installing from CD or other media
You may receive the installation file on a CD or other
media included with the device you purchased, or it may
be downloaded via browser or your PC.
You need an installation file named
MailForExchange_x.y.z.sis(x). The name of the file may
vary. For example, the version number (x.y.z) or the
extension (.sisx) may be different.
To install Mail for Exchange on your device you must:
1Copy the installation file onto your mobile device, for
example:
•If you downloaded the installation file to your
computer: Copy the installation file from your
computer onto your mobile device or memory card
by using a USB cable, Bluetooth, Nokia PC Suite, or
infrared file transfer. For information about where
the installation file is saved, see your mobile device’s
user guide.
•If the installation file came on a CD: Transfer the
installation file from the CD onto your desktop
computer. Then copy the installation file from your
computer onto your mobile device by using a USB
cable, Bluetooth, Nokia PC Suite, or infrared file
transfer. For information about where the
installation file is saved, see your mobile device’s
user guide.
•If the installation file came on a memory card:
Insert the card into your mobile device’s memory

Installing Mail for Exchange
8
card slot. For information about using a memory
card, see your mobile device’s user guide.
2Navigate to the installation file on your device and
open it to install Mail for Exchange.
Installing for other languages
The language used for Mail for Exchange menus and
settings is determined when Mail for Exchange is
installed. If you install Mail for Exchange and then change
the language of the device, Mail for Exchange still appears
in the originally installed language. If you want to make
the Mail for Exchange language match the language of
the device, you can re-install Mail for Exchange.
Upgrading Mail for Exchange
To upgrade to a newer version of Mail for Exchange,
acquire a new installation file and install it on your mobile
device. Doing so overwrites your current Mail for
Exchange installation while retaining your existing profile
and personal information.

Starting and exiting from Mail for Exchange
9
Starting and exiting from Mail for Exchange
Starting Mail for Exchange
To start Mail for Exchange, go to the MfE folder on your
mobile device where Mail for Exchange is installed. Select
the Mail for Exchange icon:
When you start Mail for Exchange for the first time, you
are prompted to create a profile. A profile lets you
customize how you want Mail for Exchange to work. Select
Yes to this prompt because to use Mail for Exchange, you
will need to enter some information in the profile.
A menu appears that lists categories of settings you can
set to create a profile, as shown:
•Connection. Enter information that lets Mail for
Exchange communicate with the Microsoft Exchange
server that hosts your account.
•Credentials.Enter information that identifies you to
the Exchange server.
•Sync content. Specify whether you want to
synchronize email, contacts, calendar, tasks, or any
combination of the four.
•Sync schedule. Specify when you want
synchronization to occur.
•Calendar. Specify how you want to synchronize your
calendar.
•Tasks. Specify how you want to synchronize your tasks.
•Contacts. Specify how you want to synchronize your
contacts. Specify how you want email to behave on
your device.
•Email. Specify how you want email to behave on your
device
If you want to create a profile at a later date, you can
select Options > Create Profile to access this menu again.
Exiting from Mail for Exchange
To exit from Mail for Exchange, select Exit from any Mail
for Exchange menu. Synchronization continues in the
background according to the schedule you have defined in
your profile. For more information, see “Sync schedule
settings” on page 11.

Working with a profile
10
Working with a profile
In the profile menu, select a category to display the
settings in that category. Mail for Exchange provides
default profile settings. However, you must provide a
value for all settings marked by an asterisk (*) in this user
guide.
Connection settings
In the Connection tab, you must specify at least the name
of the Microsoft Exchange server your account uses and
the Internet access point.
The Connection settings are:
•Exchange server*. The Exchange server with which
your mobile device connects. For the name of your
Exchange server, contact your system administrator or
email account provider.
•Secure connection. Note that this setting must match
the SSL setting for the server.
•Access point*. Enter the Internet access point your
mobile device will use to connect with the Microsoft
Exchange server. You must select an access point. For
information about your access point, contact your
wireless carrier.
•Sync while roaming. Synchronization while roaming
may be more expensive than synchronization at other
times. You can control the synchronization schedule
while you are roaming by selecting one of the
following:
•No. Synchronization does not occur while roaming,
unless you use steps to manually synchronize.
•Yes, on peak only. Synchronization occurs only
during the peak hours you have defined in the off-
peak hours while roaming.
•Yes, always. This is the default. Automatic
synchronization occurs according to the
synchronization schedule even while roaming.
•Use default port. Use the server default connection
port. If you select No, then you must specify a port in
the port number field that appears. To obtain the port
settings, contact your system administrator or email
account provider.