Nomadix AG 3100 User manual

AG 3100
1
ag3100_cover.fm Page 1 Monday, May 21, 2007 4:28 PM

AG 3100
Copyright © 2007 Nomadix, Inc. All Rights Reserved.
This product also includes software developed by: The University of California,
Berkeley and its contributors; Carnegie Mellon University, Copyright © 1998 by
Carnegie Mellon University All Rights Reserved; Go Ahead Software, Inc.,
Copyright © 1999 Go Ahead Software, Inc. All Rights Reserved; Livingston
Enterprises, Inc., Copyright © 1992 Livingston Enterprises, Inc. All Rights
Reserved; The Regents of the University of Michigan and Merit Network, Inc.,
Copyright 1992 – 1995 All Rights Reserved; and includes source code covered by
the Mozilla Public License, Version 1.0 and OpenSSL.
This User’s Guide is protected by U.S. copyright laws. You may not transmit, copy,
modify, or translate this manual, or reduce it or any part of it to any machine
readable form, without the express permission of the copyright holder.
ag3100_cover.fm Page 2 Monday, May 21, 2007 4:28 PM

AG 3100
3
Trademarks
The symbol, and Nomadix Service Engine™ are trademarks
of Nomadix, Inc. All other trademarks and brand names are marks of their respective holders.
Product Information
Telephone: [phone]
Fax: [phone]
For technical support information, see the Appendix in this User’s Guide.
Patent Information
Covered by one or more of the following U.S. and foreign patents: US6,130,892; AU740012,
ZL98805023.4, Israel 131831, Korea 528156, Mexico 222100, New Zealand 337772;
US6,868,399; US7,117,526, EU1226687, BE1226687, FI1226687, FR1226687,
DE60028229.5, GB1226687, IE1226687, NL1226687, ES1226687, SE1226687, CH1226687;
US7,197,556, EU1224788, BE1224788, CH1224788, DE60011799.5-08, ES1224788,
FI1224788, FR1224788, GB1224788, NL1224788, SE1224788; US6,636,894, EU1222791,
BE1222791, FI1222791, FR1222791, DE60020588.6, GB1222791, NL1222791, ES1222791,
SE1222791, CH1222791, SG88575, ZL00815828.2; US6,798,110, Japan 3880856, Korea
559357, SG88483, Zl00815982.3, EU1234425, BE1234425, FI1234425, FR1234425,
DE60029819.1, GB1234425, IE1234425, NL1234425, ES1234425, SE1234425, CH1234425;
US7,088,727; US6,857,009; and US7,194,554, AU779137, Korea 0687837, SI88465,
ZL00815827.4. Other U.S. and foreign patents pending or granted.
Disclaimer
Nomadix, Inc. makes no warranty, either express or implied, including but not limited to any
implied warranties of merchantability and fitness for a particular purpose, regarding the
product described herein. In no event shall Nomadix, Inc. be liable to anyone for special,
collateral, incidental, or consequential damages in connection with or arising from the use of
Nomadix, Inc. products.
Write your product serial number in this box:
ag3100_cover.fm Page 3 Monday, May 21, 2007 4:28 PM

AG 3100
4
Notifications
This equipment has been tested and found to comply with the limits for a Class Adigital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
zReorient or relocate the receiving antenna.
zIncrease the separation between the equipment and receiver.
zConnect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
zConsult the dealer or an experienced radio/TV technician for help.
Modifications not expressly approved by the manufacturer could void the user's authority to
operated the equipment under FCC rules.
This Class Adigital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Réglement sur le
matériel brouilleur du Canada.
ag3100_cover.fm Page 4 Monday, May 21, 2007 4:28 PM

AG 3100
5
1100 Business Center Circle, Suite 100, Newbury Park, CA 91320 USA (head office)
WARNING
Risk of electric shock; do not open; no user-serviceable
parts inside.
AVERTISSEMENT
Risque de choc electrique; ne pas ouvrir; ne pas tenter de
demontre l’appareil.
WARNUNG
Nicht öffnen; elektrische Bauteile.
AVISO
Riesgo de shock eléctrico. No abrir. No hay piezas
configurables dentro.
CAUTION
Read the instruction manual prior to operation.
ATTENTION
Lire le mode d’emploi avant utilisation.
ACHTUNG
Lesen Sie das Handbuch bevor Sie das Gerät in Betrieb
nehmen.
PRECAUCIÓN
Leer el manual de instrucciones antes de poner en
marcha el equipo.
ag3100_cover.fm Page 5 Monday, May 21, 2007 4:28 PM

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AG 3100
6
ag3100_cover.fm Page 6 Monday, May 21, 2007 4:28 PM

AG 3100
Copyright © 2007 Nomadix, Inc. All Rights Reserved.
This product also includes software developed by: The University of California,
Berkeley and its contributors; Carnegie Mellon University, Copyright © 1998 by
Carnegie Mellon University All Rights Reserved; Go Ahead Software, Inc.,
Copyright © 1999 Go Ahead Software, Inc. All Rights Reserved; Livingston
Enterprises, Inc., Copyright © 1992 Livingston Enterprises, Inc. All Rights
Reserved; The Regents of the University of Michigan and Merit Network, Inc.,
Copyright 1992 – 1995 All Rights Reserved; and includes source code covered by
the Mozilla Public License, Version 1.0 and OpenSSL.
This User’s Guide is protected by U.S. copyright laws. You may not transmit, copy,
modify, or translate this manual, or reduce it or any part of it to any machine
readable form, without the express permission of the copyright holder.
ag3100_userguide.book Page 2 Monday, May 21, 2007 2:49 PM

AG 3100
3
Trademarks
The symbol, and Nomadix Service Engine™ are trademarks
of Nomadix, Inc. All other trademarks and brand names are marks of their respective holders.
Product Information
Telephone: [phone]
Fax: [phone]
For technical support information, see the Appendix in this User’s Guide.
Patent Information
Covered by one or more of the following U.S. and foreign patents: US6,130,892; AU740012,
ZL98805023.4, Israel 131831, Korea 528156, Mexico 222100, New Zealand 337772;
US6,868,399; US7,117,526, EU1226687, BE1226687, FI1226687, FR1226687,
DE60028229.5, GB1226687, IE1226687, NL1226687, ES1226687, SE1226687, CH1226687;
US7,197,556, EU1224788, BE1224788, CH1224788, DE60011799.5-08, ES1224788,
FI1224788, FR1224788, GB1224788, NL1224788, SE1224788; US6,636,894, EU1222791,
BE1222791, FI1222791, FR1222791, DE60020588.6, GB1222791, NL1222791, ES1222791,
SE1222791, CH1222791, SG88575, ZL00815828.2; US6,798,110, Japan 3880856, Korea
559357, SG88483, Zl00815982.3, EU1234425, BE1234425, FI1234425, FR1234425,
DE60029819.1, GB1234425, IE1234425, NL1234425, ES1234425, SE1234425, CH1234425;
US7,088,727; US6,857,009; and US7,194,554, AU779137, Korea 0687837, SI88465,
ZL00815827.4. Other U.S. and foreign patents pending or granted.
Disclaimer
Nomadix, Inc. makes no warranty, either express or implied, including but not limited to any
implied warranties of merchantability and fitness for a particular purpose, regarding the
product described herein. In no event shall Nomadix, Inc. be liable to anyone for special,
collateral, incidental, or consequential damages in connection with or arising from the use of
Nomadix, Inc. products.
Write your product serial number in this box:
ag3100_userguide.book Page 3 Monday, May 21, 2007 2:49 PM

AG 3100
4
Notifications
This equipment has been tested and found to comply with the limits for a Class Adigital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
zReorient or relocate the receiving antenna.
zIncrease the separation between the equipment and receiver.
zConnect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
zConsult the dealer or an experienced radio/TV technician for help.
Modifications not expressly approved by the manufacturer could void the user's authority to
operated the equipment under FCC rules.
This Class Adigital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.
Cet appareil numérique de la classe Arespecte toutes les exigences du Réglement sur le
matériel brouilleur du Canada.
ag3100_userguide.book Page 4 Monday, May 21, 2007 2:49 PM

AG 3100
5
1100 Business Center Circle, Suite 100, Newbury Park, CA 91320 USA (head office)
WARNING
Risk of electric shock; do not open; no user-serviceable
parts inside.
AVERTISSEMENT
Risque de choc electrique; ne pas ouvrir; ne pas tenter de
demontre l’appareil.
WARNUNG
Nicht öffnen; elektrische Bauteile.
AVISO
Riesgo de shock eléctrico. No abrir. No hay piezas
configurables dentro.
CAUTION
Read the instruction manual prior to operation.
ATTENTION
Lire le mode d’emploi avant utilisation.
ACHTUNG
Lesen Sie das Handbuch bevor Sie das Gerät in Betrieb
nehmen.
PRECAUCIÓN
Leer el manual de instrucciones antes de poner en
marcha el equipo.
ag3100_userguide.book Page 5 Monday, May 21, 2007 2:49 PM

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AG 3100
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AG 3100
i
Table of Contents
Table of Contents ..............................................................................................................i
Introduction ......................................................................................................................1
About this User’s Guide............................................................................................................ 1
Organization.............................................................................................................................. 1
Welcome to the AG 3100.......................................................................................................... 2
Product Configuration and Licensing ............................................................................... 2
Key Features and Benefits ........................................................................................................ 3
Platform Reliability............................................................................................................ 3
Local Content and Services ............................................................................................... 3
Transparent Connectivity .................................................................................................. 4
Billing Enablement ............................................................................................................ 5
Access Control and Authentication.................................................................................... 5
Security .............................................................................................................................. 5
5-Step Service Branding .................................................................................................... 6
NSE Core Functionality............................................................................................................ 7
Access Control................................................................................................................... 8
Bandwidth Management .................................................................................................... 9
Bridge Mode ...................................................................................................................... 9
Command Line Interface ................................................................................................. 10
Dynamic Address Translation™...................................................................................... 10
Dynamic Transparent Proxy............................................................................................ 10
End User Licensee Count ................................................................................................ 10
External Web Server Mode.............................................................................................. 11
Home Page Redirect........................................................................................................ 11
iNAT™............................................................................................................................. 12
Information and Control Console.................................................................................... 13
Internal Web Server......................................................................................................... 14
International Language Support...................................................................................... 14
IP Upsell.......................................................................................................................... 15
Logout Pop-Up Window .................................................................................................. 15
MAC Filtering.................................................................................................................. 15
Multi-Level Administration Support................................................................................ 15
NTP Support .................................................................................................................... 16
Portal Page Redirect ....................................................................................................... 16
Port Mapping................................................................................................................... 16
RADIUS-driven Auto Configuration................................................................................ 17
RADIUS Client................................................................................................................. 17
RADIUS Proxy................................................................................................................. 18
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AG 3100
ii
Remember Me and RADIUS Re-Authentication............................................................... 18
Secure Management......................................................................................................... 19
Secure Socket Layer (SSL) ............................................................................................... 20
Secure XML API............................................................................................................... 20
Session Rate Limiting (SRL)............................................................................................. 20
Session Termination Redirect........................................................................................... 20
Smart Client Support........................................................................................................ 21
SNMP Nomadix Private MIB........................................................................................... 21
Tri-Mode Authentication.................................................................................................. 21
URL Filtering................................................................................................................... 22
Walled Garden ................................................................................................................. 22
Web Management Interface ............................................................................................. 22
Optional NSE Modules............................................................................................................ 23
Hospitality Module........................................................................................................... 23
Credit Card Module ......................................................................................................... 24
High Availability Module................................................................................................. 24
Optional Standalone Application ............................................................................................ 25
Meeting Room Scheduler (MRS)...................................................................................... 25
Network Architecture (Sample) .............................................................................................. 26
Product Specifications............................................................................................................. 27
Online Help (WebHelp) .......................................................................................................... 29
Notes, Cautions, and Warnings............................................................................................... 29
Chapter 1: Installing the AG 3100................................................................................ 31
Unpacking the AG 3100.......................................................................................................... 32
Installation Workflow.............................................................................................................. 33
Powering Up the System......................................................................................................... 34
Logging In to the Command Line Interface............................................................................ 35
The Management Interfaces (CLI and Web)........................................................................... 37
Making Menu Selections and Inputting Data with the CLI.............................................. 38
Menu Organization (Web Management Interface) .......................................................... 38
Inputting Data – Maximum Character Lengths............................................................... 40
Online Documentation and Help...................................................................................... 41
Quick Reference Guide ........................................................................................................... 42
Establishing the Start Up Configuration.................................................................................. 42
Assigning Login User Names and Passwords.................................................................. 43
Setting the SNMP Parameters (optional)......................................................................... 45
Enabling the Logging Options (recommended) ............................................................... 46
Assigning the Location Information and IP Addresses.................................................... 49
Logging Out and Powering Down the System........................................................................ 52
Connecting the AG 3100 to the Customer’s Network............................................................. 53
Establishing the Basic Configuration for Subscribers............................................................. 54
Setting the DHCP Options ............................................................................................... 54
Setting the DNS Options................................................................................................... 56
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AG 3100
iii
Archiving Your Configuration Settings.................................................................................. 58
Installing the Nomadix Private MIB....................................................................................... 58
Chapter 2: System Administration............................................................................... 59
Choosing a Remote Connection.............................................................................................. 59
Using the Web Management Interface (WMI)................................................................. 60
Using an SNMP Manager................................................................................................ 61
Using a Telnet Client....................................................................................................... 61
Logging In............................................................................................................................... 62
About Your Product License................................................................................................... 62
Configuration Menu................................................................................................................ 62
Defining the AAA Services {AAA} ................................................................................... 62
Establishing Secure Administration {Access Control}.................................................... 72
Defining Automatic Configuration Settings {Auto Configuration} ................................. 76
Setting Up Bandwidth Management {Bandwidth Management}..................................... 79
Establishing Billing Records “Mirroring” {Bill Record Mirroring}.............................. 80
Managing the DHCP Service Options {DHCP}.............................................................. 82
Managing the DNS Options {DNS}................................................................................. 86
Managing the Dynamic DNS Options {Dynamic DNS} .................................................. 88
GRE Tunneling {Gre Tunneling}..................................................................................... 90
Setting the Home Page Redirection Options {Home Page Redirect}.............................. 91
Enabling Intelligent Address Translation (iNAT)............................................................ 92
Defining IPSec Tunnel Settings {IPSec}.......................................................................... 93
Establishing Your Location {Location}........................................................................... 99
Managing the Log Options {Logging}........................................................................... 103
Enabling MAC Authentication {MAC Authentication}.................................................. 108
Enabling the Meeting Room Scheduler {Meeting Room Scheduler}............................. 110
Assigning Passthrough Addresses (Passthrough Addresses)........................................ 111
Assigning a PMS Service {PMS}................................................................................... 112
Setting Up Port Locations {Port-Location}................................................................... 117
Defining the RADIUS Client Settings {RADIUS Client}............................................... 122
Defining the RADIUS Proxy Settings {RADIUS Proxy}................................................ 126
Defining the Realm-Based Routing Settings {Realm-Based Routing}........................... 129
Managing SMTP Redirection {SMTP}.......................................................................... 138
Managing the SNMP Communities {SNMP}................................................................. 139
Enabling Dynamic Multiple Subnet Support (Subnets)................................................. 141
Displaying Your Configuration Settings {Summary} .................................................... 143
Setting the System Date and Time {Time} ..................................................................... 144
Setting Up URL Filtering {URL Filtering}.................................................................... 145
Enabling Secure Management {VPN Tunnel}............................................................... 146
Network Info Menu............................................................................................................... 148
Displaying ARP Table Entries {ARP} ........................................................................... 148
Displaying DAT Sessions {DAT}................................................................................... 149
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AG 3100
iv
Displaying the Host Table {Hosts} ................................................................................ 150
Displaying ICMP Statistics {ICMP}.............................................................................. 151
Displaying the Network Interfaces {Interfaces}............................................................. 152
Displaying the IP Statistics {IP} .................................................................................... 153
Viewing IPSec Tunnel Status {IPSec}............................................................................ 153
Displaying the Routing Tables {Routing}...................................................................... 154
Displaying the Active IP Connections {Sockets} ........................................................... 155
Displaying the Static Port Mapping Table {Static Port-Mapping} ............................... 156
Displaying TCP Statistics {TCP}................................................................................... 157
Displaying UDP Statistics {UDP} ................................................................................. 158
Port-Location Menu............................................................................................................... 159
Adding and Updating Port-Location Assignments {Add}.............................................. 160
Deleting All Port-Location Assignments {Delete All} ................................................... 163
Deleting Port-Location Assignments by Location {Delete by Location}....................... 164
Deleting Port-Location Assignments by Port {Delete by Port}..................................... 165
Exporting Port-Location Assignments {Export}............................................................ 166
Finding Port-Location Assignments by Description {Find by Description} ................. 167
Finding Port-Location Assignments by Location {Find by Location}........................... 168
Finding Port-Location Assignments by Port {Find by Port}......................................... 169
Importing Port-Location Assignments {Import}............................................................ 170
Displaying the Port-Location Mappings {List}.............................................................. 172
Subscriber Administration Menu .......................................................................................... 173
Adding Subscriber Profiles {Add}.................................................................................. 173
Displaying Current Subscriber Connections {Current} ................................................ 176
Deleting Subscriber Profiles by MAC Address {Delete by MAC}................................. 177
Deleting Subscriber Profiles by User Name {Delete by User}...................................... 178
Displaying the Currently Allocated DHCP Leases {DHCP Leases}............................. 179
Deleting All Expired Subscriber Profiles {Expired}...................................................... 180
Finding Subscriber Profiles by MAC Address {Find by MAC} ..................................... 181
Finding Subscriber Profiles by User Name {Find by User}.......................................... 182
Listing Subscriber Profiles by MAC Address {List by MAC} ........................................ 183
Listing Subscriber Profiles by User Name {List by User}............................................. 184
RADIUS Proxy Accounting Logs {RADIUS Session History}....................................... 185
Displaying Current Profiles and Connections {Statistics} ............................................ 186
Subscriber Interface Menu .................................................................................................... 187
Defining the Billing Options {Billing Options}.............................................................. 187
Setting Up the Information and Control Console {ICC Setup}...................................... 194
Defining Languages {Language Support} ..................................................................... 201
Enable Serving of Local Web Pages {Local Web Server} ............................................. 203
Defining the Subscriber’s Login UI {Login UI} ............................................................ 205
Defining the Post Session User Interface (Post Session UI).......................................... 209
Defining Subscriber UI Buttons {Subscriber Buttons} .................................................. 212
Defining Subscriber UI Labels {Subscriber Labels} ..................................................... 213
Defining Subscriber Error Messages {Subscriber Errors}............................................ 214
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v
Defining Subscriber Messages {Subscriber Messages} ................................................ 216
System Menu......................................................................................................................... 219
Adding an ARP Table Entry {ARP Add}........................................................................ 219
Deleting an ARP Table Entry {ARP Delete} ................................................................. 220
Enabling the Bridge Mode Option {Bridge Mode}........................................................ 221
Exporting Configuration Settings to the Archive File {Export}.................................... 222
Importing the Factory Defaults {Factory} .................................................................... 223
Defining the Fail Over Options {Fail Over} ................................................................. 224
Viewing the History Log {History}................................................................................ 225
Establishing ICMP Blocking Parameters {ICMP}........................................................ 226
Importing Configuration Settings from the Archive File {Import}................................ 227
Establishing Login Access Levels {Login} .................................................................... 228
Defining the MAC Filtering Options {Mac Filtering}................................................... 231
Rebooting the System {Reboot} ..................................................................................... 232
Adding a Route {Route Add}.......................................................................................... 233
Deleting a Route {Route Delete} ................................................................................... 234
Establishing Session Rate Limiting {Session Limit}...................................................... 235
Adding Static Ports {Static Port-Mapping Add} ........................................................... 236
Deleting Static Ports {Static Port-Mapping Delete} ..................................................... 238
Blocking a Subscriber Interface {Subscriber Interfaces}.............................................. 239
Updating the AG 3100 Firmware {Upgrade}................................................................ 239
Chapter 3: The Subscriber Interface ......................................................................... 241
Overview............................................................................................................................... 241
Authorization and Billing...................................................................................................... 242
The AAA Structure......................................................................................................... 243
Process Flow (AAA)....................................................................................................... 246
Internal and External Web Servers................................................................................ 247
Language Support.......................................................................................................... 247
Home Page Redirection................................................................................................. 247
Subscriber Management........................................................................................................ 248
Subscriber Management Models ................................................................................... 248
Configuring the Subscriber Management Models......................................................... 249
Information and Control Console (ICC)............................................................................... 250
ICC Pop-Up Window..................................................................................................... 250
Logout Console.............................................................................................................. 251
Chapter 4: Quick Reference Guide............................................................................ 253
Web Management Interface (WMI) Menus.......................................................................... 253
Configuration Menu Items............................................................................................. 254
Network Info Menu Items............................................................................................... 256
Port-Location Menu Items............................................................................................. 257
Subscriber Administration Menu Items ......................................................................... 258
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vi
Subscriber Interface Menu Items................................................................................... 259
System Menu Items......................................................................................................... 260
Alphabetical Listing of Menu Items (WMI)......................................................................... 261
Default (Factory) Configuration Settings.............................................................................. 263
Sample AAA Log.................................................................................................................. 265
Message Definitions (AAA Log)..................................................................................... 266
Sample SYSLOG Report ...................................................................................................... 267
Sample History Log .............................................................................................................. 267
Keyboard Shortcuts............................................................................................................... 268
HyperTerminal Settings........................................................................................................ 268
RADIUS Attributes............................................................................................................... 269
Authentication-Request.................................................................................................. 270
Authentication-Reply (Accept)....................................................................................... 271
Accounting-Request ....................................................................................................... 272
Selected Detailed Descriptions...................................................................................... 273
Nomadix Vendor Specific Attributes.............................................................................. 275
Setting Up the SSL Feature................................................................................................... 276
Prerequisites.................................................................................................................. 276
Obtain a Private Key File (cakey.pem).......................................................................... 276
Installing Cygwin and OpenSSL on a PC...................................................................... 277
Private Key Generation ................................................................................................. 282
Create a Certificate Signing Request (CSR) File .......................................................... 284
Create a Public Key File (server.pem) .......................................................................... 286
Setting Up AG 3100 for SSL Secure Login.................................................................... 290
Setting Up the Portal Page............................................................................................ 290
Mirroring Billing Records..................................................................................................... 291
Sending Billing Records................................................................................................. 291
XML Interface................................................................................................................ 292
Chapter 5: Troubleshooting........................................................................................ 295
General Hints and Tips.......................................................................................................... 295
Management Interface Error Messages................................................................................. 296
Common Problems................................................................................................................ 298
Appendix A: Technical Support .................................................................................. 301
Contact Information.............................................................................................................. 301
Glossary of Terms ........................................................................................................303
Index ..............................................................................................................................317
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AG 3100
Introduction 1
Introduction
About this User’s Guide
This User’s Guide provides information and procedures that will enable system administrators
to install, configure, manage, and use the Nomadix AG 3100 product successfully and
efficiently. Use this guide to take full advantage of the AG 3100’s functionality and features.
Organization
This User’s Guide is organized into the following chapters:
Chapter 1 – Installing the AG 3100 on page 31. This chapter provides instructions for
installing the AG 3100 and establishing the start-up configuration.
Chapter 2 – System Administration on page 59. This chapter provides all the instructions and
procedures necessary to manage and administer the AG 3100 on the customer’s network,
following a successful installation.
Chapter 3 – The Subscriber Interface on page 241. This chapter provides an overview and
sample scenario for the AG 3100’s subscriber interface. It also includes an outline of the
authorization and billing processes utilized by the system, and the Nomadix Information and
Control Console.
Chapter 4 – Quick Reference Guide on page 253. This chapter contains product reference
information, organized by topic and functionality. It also contains a full listing of all product
configuration elements, sorted alphabetically and by menu.
Chapter 5 – Troubleshooting on page 295. This chapter provides information to help you
resolve common hardware and software problems. It also contains a list of error messages
associated with the management interface.
Appendix A: Technical Support on page 301. The appendix informs you how to obtain
technical support. You should refer to Troubleshooting on page 295 before contacting
Nomadix, Inc. directly.
Glossary of Terms on page 303. The glossary provides an explanation of terms directly related
to Nomadix product technology. Glossary entries are organized alphabetically.
Index on page 317. The index is a valuable information search tool. Use the index to locate
specific topics and categories contained in this User’s Guide.
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AG 3100
2 Introduction
Welcome to the AG 3100
The AG 3100 is a freestanding, fully featured network appliance that enables Public access
service providers to offer broadband Internet connectivity to their customers.
The AG 3100 handles universal mobile connectivity, advanced security, policy-based traffic
shaping, and service placement supporting up to 2,000 users simultaneously in a broadband
environment. The AG 3100 also offers a unique set of security and connectivity features for
deploying wireless 802.11 networks.
The AG 3100 yields a complete solution to a set of complex issues in the Enterprise, Public-
LAN, and Residential segments.
Product Configuration and Licensing
All Nomadix Access Gateway products, including the AG 3100, are powered by our patented
and patent-pending suite of embedded software, called the Nomadix Service Engine™ (NSE).
The AG 3100 employs our NSE core software package with the option to purchase additional
modules to expand the product’s functionality.
This User’s Guide covers all features and functionality provided with the NSE core package, as
well as the additional optional modules. Your product license must support the optional NSE
modules if you want to take advantage of the expanded functionality. The following note will
preface procedures that directly relate to optional modules:
See also:
zNSE Core Functionality on page 7
zOptional NSE Modules on page 23
Your product license may not support this feature.
Nomadix AG 3100
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AG 3100
Introduction 3
Key Features and Benefits
The AG 3100 is a 1U high, free-standing or rack-mountable Access Gateway that employs
three fast Ethernet ports to interface with the router (one for network side) and the aggregation
equipment (two for subscriber side) within the network. It also incorporates an RS232 serial
port for connecting to a Property Management System (PMS) and for system management and
administration, while maintaining one billing relationship with their chosen provider.
The AG 3100 enables a wide variety of network deployment options for different venue types.
For example:
zAllows for flexible WAN Connectivity (T1/E1, Cable, xDSL, and ISDN).
zSupports 802.11a/b/g and hybrid networks utilizing wired Ethernet.
zSupports key requirements needed to be compliant with the Wi-Fi ZONE™ program.
zLets you segment your existing network into public and private sections using
VLANs, then leverage your existing network investment to create new revenue
streams.
zEnables you to provide Wi-Fi access as a billable service or as an amenity to augment
the main line of business for your venue.
zContains an advanced XML interface for accepting and processing XML commands,
allowing the implementation of a variety of service plans and offerings.
zOffers three user-friendly ways of remote management—through a Web interface,
SNMP MIBs, and Telnet interfaces—allowing for scalable, large Public access
deployments.
Platform Reliability
The AG 3100 is designed as a network appliance, providing maximum uptime and reliability
unlike competitive offerings that use a server-based platform.
Local Content and Services
The AG 3100’s Portal Page intercepts the user’s browser settings and directs to a designated
Web site to securely sign up for service or log in if they have a pre-existing account.
zAllows the provider to present their customers with local services or have the user
sign up for service at zero expense.
zOffers both pre and post authentication redirects of the user’s browser, providing
maximum flexibility in service branding
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