Nomadix Access Gateways User manual

ACCESS GATEWAY
Access Gateway
Copyright © 2010 Nomadix, Inc. All Rights Reserved.
This product also includes software developed by: The University of California,
Berkeley and its contributors; Carnegie Mellon University, Copyright © 1998 by
Carnegie Mellon University All Rights Reserved; Go Ahead Software, Inc.,
Copyright © 1999 Go Ahead Software, Inc. All Rights Reserved; Livingston
Enterprises, Inc., Copyright © 1992 Livingston Enterprises, Inc. All Rights
Reserved; The Regents of the University of Michigan and Merit Network, Inc.,
Copyright 1992 – 1995 All Rights Reserved; and includes source code covered by
the Mozilla Public License, Version 1.0 and OpenSSL.
This User Guide is protected by U.S. copyright laws. You may not transmit, copy,
modify, or translate this manual, or reduce it or any part of it to any machine
readable form, without the express permission of the copyright holder.

ACCESS GATEWAY
Trademarks
The symbol, and Nomadix Service Engine™ are trademarks
of Nomadix, Inc. All other trademarks and brand names are marks of their respective holders.
Product Information
Telephone: [phone]
Fax: [phone]
For technical support information, see the Appendix in this User Guide.
Patent Information
Covered by one or more of the following U.S. and foreign patents: US6,130,892; AU740012,
中国发明专利 98805023.4, Israel 131831, Korea 528156, Mexico 222100, New Zealand
337772; US6,868,399; US7,117,526, EU1226687 (validated in: BE1226687, FI1226687,
FR1226687, DE60028229.5, GB1226687, IE1226687, NL1226687, ES1226687, SE1226687,
CH1226687); US7,197,556, EU1224788 (validated in: BE1224788, CH1224788,
DE60011799.5-08, ES1224788, FI1224788, FR1224788, GB1224788, NL1224788,
SE1224788); US6,636,894, EU1222791 (validated in: BE1222791, FI1222791, FR1222791,
DE60020588.6, GB1222791, NL1222791, ES1222791, SE1222791, CH1222791); SG88575,
中国发明专利 00815828.2, AU2006207853; US6,789,110, Japan 3880856, Korea 559357,
SG88483, 中国发明专利 00815982.3, EU1234425 (validated in: BE1234425, FI1234425,
FR1234425, DE60029819.1, GB1234425, IE1234425, NL1234425, ES1234425, SE1234425,
CH1234425); US7,088,727; US6,857,009; US7,194,554, AU779137, Korea 0687837,
SG88465, 中国发明专利 00815827.4; US7,554,995; US7,698,432, EU1232610 (validated in:
BE1232610, FI1232610, FR1232610, DE60041352.7, GB1232610, IE1232610, IT1232610,
NL1232610, ES1232610, SE1232610, CH1232610); and US7,689,716. European patents
(EU) only validated in the indicated states. Other U.S. and foreign patents pending or granted.
Disclaimer
Nomadix, Inc. makes no warranty, either express or implied, including but not limited to any
implied warranties of merchantability and fitness for a particular purpose, regarding the
product described herein. In no event shall Nomadix, Inc. be liable to anyone for special,
collateral, incidental, or consequential damages in connection with or arising from the use of
Nomadix, Inc. products.
Write your product serial number in this box:

ACCESS GATEWAY
WARNING
Risk of electric shock; do not open; no user-serviceable
parts inside.
AVERTISSEMENT
Risque de choc electrique; ne pas ouvrir; ne pas tenter de
demontre l’appareil.
WARNUNG
Nicht öffnen; elektrische Bauteile.
AVISO
Riesgo de shock eléctrico. No abrir. No hay piezas
configurables dentro.
CAUTION
Read the instruction manual prior to operation.
ATTENTION
Lire le mode d’emploi avant utilisation.
ACHTUNG
Lesen Sie das Handbuch bevor Sie das Gerät in Betrieb
nehmen.
PRECAUCIÓN
Leer el manual de instrucciones antes de poner en
marcha el equipo.
30851 Agoura Rd, Suite 102, Agoura Hills, CA 91301 USA (head office)

ACCESS GATEWAY

This page intentionally left blank.
ACCESS GATEWAY

ACCESS GATEWAY
vii
Table of Contents
Table of Contents ...........................................................................................................vii
Chapter 1: Introduction .................................................................................................. 1
About this Guide....................................................................................................................... 1
Organization.............................................................................................................................. 1
Welcome to the Access Gateway.............................................................................................. 2
Product Configuration and Licensing ............................................................................... 2
Key Features and Benefits ........................................................................................................ 2
Platform Reliability............................................................................................................ 3
Local Content and Services ............................................................................................... 3
Transparent Connectivity .................................................................................................. 4
Billing Enablement ............................................................................................................ 4
Access Control and Authentication.................................................................................... 5
Security .............................................................................................................................. 5
5-Step Service Branding .................................................................................................... 5
NSE Core Functionality............................................................................................................ 6
Access Control................................................................................................................... 7
Bandwidth Management .................................................................................................... 8
Billing Records Mirroring ................................................................................................. 8
Bridge Mode ...................................................................................................................... 8
Command Line Interface ................................................................................................... 9
Credit Card........................................................................................................................ 9
Dynamic Address Translation™........................................................................................ 9
Dynamic Transparent Proxy.............................................................................................. 9
End User Licensee Count ................................................................................................ 10
External Web Server Mode.............................................................................................. 10
Home Page Redirect........................................................................................................ 10
iNAT™............................................................................................................................. 10
Information and Control Console.................................................................................... 11
Internal Web Server......................................................................................................... 12
International Language Support...................................................................................... 13
IP Upsell.......................................................................................................................... 13
Logout Pop-Up Window .................................................................................................. 13
MAC Filtering.................................................................................................................. 14
Multi-Level Administration Support................................................................................ 14
NTP Support .................................................................................................................... 14
Portal Page Redirect ....................................................................................................... 14
RADIUS-driven Auto Configuration................................................................................ 15

ACCESS GATEWAY
viii
RADIUS Client................................................................................................................. 15
RADIUS Proxy ................................................................................................................. 15
Realm-Based Routing....................................................................................................... 16
Remember Me and RADIUS Re-Authentication............................................................... 16
Secure Management......................................................................................................... 16
Secure Socket Layer (SSL) ............................................................................................... 17
Secure XML API............................................................................................................... 17
Session Rate Limiting (SRL)............................................................................................. 18
Session Termination Redirect........................................................................................... 18
Smart Client Support........................................................................................................ 18
SNMP Nomadix Private MIB........................................................................................... 18
Static Port Mapping ......................................................................................................... 19
Tri-Mode Authentication.................................................................................................. 19
URL Filtering................................................................................................................... 19
Walled Garden ................................................................................................................. 19
Web Management Interface ............................................................................................. 20
Optional NSE Modules............................................................................................................ 20
Hospitality Module........................................................................................................... 20
High Availability Module................................................................................................. 20
Network Architecture (Sample) .............................................................................................. 21
Online Help (WebHelp) .......................................................................................................... 22
Notes, Cautions, and Warnings............................................................................................... 23
Chapter 2: Installing the Access Gateway.................................................................... 25
Unpacking the Access Gateway.............................................................................................. 26
Installation Workflow.............................................................................................................. 27
Powering Up the System......................................................................................................... 28
Logging In to the Command Line Interface............................................................................ 29
The Management Interfaces (CLI and Web)........................................................................... 31
Making Menu Selections and Inputting Data with the CLI.............................................. 31
Menu Organization (Web Management Interface) .......................................................... 32
Inputting Data – Maximum Character Lengths............................................................... 34
Online Documentation and Help...................................................................................... 35
Quick Reference Guide ........................................................................................................... 36
Establishing the Start Up Configuration.................................................................................. 36
Assigning Login User Names and Passwords.................................................................. 37
Setting the SNMP Parameters (optional)......................................................................... 38
Enabling the Logging Options (recommended) ............................................................... 39
Assigning the Location Information and IP Addresses.................................................... 42
Logging Out and Powering Down the System........................................................................ 44
Connecting the Access Gateway to the Customer’s Network................................................. 44
Establishing the Basic Configuration for Subscribers............................................................. 45
Setting the DHCP Options ............................................................................................... 45
Setting the DNS Options................................................................................................... 47

ACCESS GATEWAY
ix
Archiving Your Configuration Settings.................................................................................. 48
Installing the Nomadix Private MIB....................................................................................... 48
Chapter 3: System Administration............................................................................... 51
Choosing a Remote Connection.............................................................................................. 51
Using the Web Management Interface (WMI)................................................................. 52
Using an SNMP Manager................................................................................................ 52
Using a Telnet Client....................................................................................................... 53
Logging In............................................................................................................................... 53
About Your Product License................................................................................................... 53
Configuration Menu................................................................................................................ 54
Defining the AAA Services {AAA} ................................................................................... 54
Establishing Secure Administration {Access Control}.................................................... 63
Defining Automatic Configuration Settings {Auto Configuration} ................................. 66
Setting Up Bandwidth Management {Bandwidth Management}..................................... 69
Establishing Billing Records “Mirroring” {Bill Record Mirroring}.............................. 70
Managing the dhcp service options {DHCP}.................................................................. 72
Managing the DNS Options {DNS}................................................................................. 76
Managing the Dynamic DNS Options {Dynamic DNS} .................................................. 77
GRE Tunneling {Gre Tunneling}..................................................................................... 78
Setting the Home Page Redirection Options {Home Page Redirect}.............................. 79
Enabling Intelligent Address Translation (iNAT™)........................................................ 80
Defining IPSec Tunnel Settings {IPSec}.......................................................................... 82
Establishing Your Location {Location}........................................................................... 88
Managing the Log Options {Logging}............................................................................. 91
Enabling MAC Authentication {MAC Authentication}.................................................... 96
Assigning Passthrough Addresses (Passthrough Addresses).......................................... 97
Assigning a PMS Service {PMS}..................................................................................... 98
Setting Up Port Locations {Port-Location}................................................................... 104
Setting up Quality of Service {QoS} .............................................................................. 109
Defining the RADIUS Client Settings {RADIUS Client} ............................................... 110
Defining the RADIUS Proxy Settings {RADIUS Proxy}................................................ 114
Defining the Realm-Based Routing Settings {Realm-Based Routing}........................... 118
Managing SMTP Redirection {SMTP}.......................................................................... 127
Managing the SNMP Communities {SNMP}................................................................. 128
Enabling Dynamic Multiple Subnet Support (Subnets)................................................. 129
Displaying Your Configuration Settings {Summary} .................................................... 131
Setting the System Date and Time {Time} ..................................................................... 132
Setting up Traffic Descriptors........................................................................................ 134
Setting Up URL Filtering {URL Filtering}.................................................................... 135
Selecting User Agent Filtering Settings......................................................................... 136
Zone Migration .............................................................................................................. 137
Defining IPSec Tunnel Settings ..................................................................................... 139

ACCESS GATEWAY
x
Network Info Menu............................................................................................................... 141
Displaying ARP Table Entries {ARP}............................................................................ 141
Displaying DAT Sessions {DAT} ................................................................................... 141
Displaying the Host Table {Hosts} ................................................................................ 142
Displaying ICMP Statistics {ICMP}.............................................................................. 143
Displaying the Network Interfaces {Interfaces}............................................................. 143
Displaying the IP Statistics {IP} .................................................................................... 145
Viewing IPSec Tunnel Status {IPSec}............................................................................ 145
Displaying the Routing Tables {Routing}...................................................................... 145
Displaying the Active IP Connections {Sockets} ........................................................... 146
Displaying the Static Port Mapping Table {Static Port-Mapping} ............................... 147
Displaying TCP Statistics {TCP}................................................................................... 148
Displaying UDP Statistics {UDP} ................................................................................. 149
Port-Location Menu............................................................................................................... 149
Adding and Updating Port-Location Assignments {Add}.............................................. 150
Deleting All Port-Location Assignments {Delete All} ................................................... 153
Deleting Port-Location Assignments by Location {Delete by Location}....................... 154
Deleting Port-Location Assignments by Port {Delete by Port}..................................... 155
Exporting Port-Location Assignments {Export}............................................................ 155
Finding Port-Location Assignments by Description {Find by Description} ................. 156
Finding Port-Location Assignments by Location {Find by Location}........................... 157
Finding Port-Location Assignments by Port {Find by Port}......................................... 158
Importing Port-Location Assignments {Import}............................................................ 159
Displaying the Port-Location Mappings {List}.............................................................. 161
Subscriber Administration Menu .......................................................................................... 161
Adding Subscriber Profiles {Add}.................................................................................. 161
Displaying Current Subscriber Connections {Current} ................................................ 167
Deleting Subscriber Profiles by MAC Address {Delete by MAC}................................. 168
Deleting Subscriber Profiles by User Name {Delete by User}...................................... 169
Displaying the Currently Allocated DHCP Leases {DHCP Leases}............................. 170
Deleting All Expired Subscriber Profiles {Expired}...................................................... 170
Finding Subscriber Profiles by MAC Address {Find by MAC} ..................................... 171
Finding Subscriber Profiles by User Name {Find by User}.......................................... 171
Listing Subscriber Profiles by MAC Address {List by MAC} ........................................ 172
Listing Subscriber Profiles by User Name {List by User}............................................. 173
Viewing RADIUS Proxy Accounting Logs {RADIUS Session History}......................... 174
Displaying Current Profiles and Connections {Statistics} ............................................ 175
Subscriber Interface Menu .................................................................................................... 175
Defining the Billing Options {Billing Options}.............................................................. 175
Setting Up the Information and Control Console {ICC Setup}...................................... 182
Defining Languages {Language Support} ..................................................................... 189
Enable Serving of Local Web Pages {Local Web Server} ............................................. 191
Defining the Subscriber’s Login UI {Login UI} ............................................................ 193
Defining the Post Session User Interface (Post Session UI).......................................... 197