Noritz NCC300DV User manual

Potential dangers from accidents during installation and use are divided into the following three
categories. Closely observe these warnings, they are critical to your safety.
Prohibited Disconnect
Power Ground Be sure to do
WARNING: If the information in this manual is not followed exactly, a re or explosion may result
causing property damage, personal injury or death.
NORITZ AMERICA
CORPORATION
Installation Manual
CONDENSING TANKLESS GAS WATER HEATER
NCC300DV (GQ-C5032WZ-FF US) (Indoor Installation)
DANGER indicates an imminently hazardous situation which,
if not avoided, will result in death or serious injury.
WARNING indicates a potentially hazardous situation which,
if not avoided, could result in death or serious injury.
CAUTION indicates a potentially hazardous situation which,
if not avoided, may result in minor or moderate injury.
DANGER
WARNING
CAUTION
SBB80Z0-2
Rev. 11/20
Requests to Installers
• In order to use the water heater safely, read this installation manual carefully, and follow the
installation instructions.
• Failures and damage caused by erroneous work or work not as instructed in this manual are not
covered by the warranty.
• Check that the installation was done properly in accordance with this Installation Manual upon
completion.
• After completing installation, either place this Installation Manual in a plastic pouch and attach
it to the side of the Water Heater (or the inside of the pipe cover or recess box if applicable), or
hand it to the customer to retain for future reference.
CAUTION
*SBB80Z0*
FOR USE IN COMMERCIAL OR MANUFACTURED HOME APPLICATIONS.
Installation must conform with local codes, or in the absence of
local codes, the National Fuel Gas Code, ANSI Z223.1/NFPA 54-
latest edition and/or the Natural Gas and Propane Installation
Code CSA B149.1 - latest edition.
When applicable, installation must conform with the Manufactured
Home Construction and Safety Standard, Title 24 CFR, Part
3280 or the Canadian Standard CAN/CSA-Z240 MH Mobile
Homes, Series M86.
Noritz America reserves the right to discontinue, or change at any
time, the designs and/or specications of its products without notice.
CERTIFIED
R
Low NOx Approved by SCAQMD
14 ng/J or 20 ppm
(Natural Gas Only)

2
1.
Included Accessories
The following accessories are included with the unit.
Check for any missing items before starting installation.
Q’ty
ShapePart
Anchoring Screw 1
each
Part Shape Q’ty
7
Remote Controller
(See p. 37)
Remote Controller
Cord (6ft (2m))
1
2.
Optional Accessories
The accessories listed below are not
included with the units, but may be necessary
for installation.
Q’ty
ShapePartPart Shape Q’ty
Remote Controller
Cord (26ft (8m))
Quick Connect Cord
(QC-2) 11
1
each
Isolation Valves*
(includes pressure
relief valve)
Owner's Guide, Warranty,
Installation Manual
(this document)
Bird Screen for
4" (100mm) PVC
VT4-PVCS
2
1
Pipe Cover
(PC-7S)
Note: Additional vent pieces are available; consult the latest product catalogue for details.
4" (100mm)
Horizontal Hood
Termination PVT-HL
Plastic Rain Cap**
PRC-1
2
1
each
11
1
System Controller Unit
SCU-301-12M
SCU-401-12M
SCU-401-24M
System Controller
(SC-301-6M, SC-401-6M)
SV Conversion Kit
( SV-CK-4)
•90 Elbow
(With Inlet Screen)
• Installation Manual
(Check List)
Drain hose
(With clamp) 2
1
1
Neutralizer
(NT20A)
(For up to 10 water heaters)
4"PVC to 5"
SS Vent Adapter
(PVC4XVP5-ADAPT)
* Isolation valves are necessary for ushing the Heat Exchanger.
They allow for easy ushing of the system.
** Not approved for use in Canada.
1
1
Noritz Connect
Wireless Adapter
NWC-ADAPTER
(NAW-1 US)

3
To drain outletTo drain outlet
To drain outlet
Cold Water
Hot Water
Quick Connect Cord
Union
Gas Valve
Pressure
Relief Valve
Isolation Valve*
* Isolation valves are
necessary for flushing
the Heat Exchanger.
They allow for
easy flushing of
the system.
Make this distance as
short as possible.
The hot water temperatur
e
will become unstable as
the pipe length increases.
Size the piping to allow for the
maximum flow rates of the units.
The backflow preventer should be placed
upstream of the cold water branch.
Leave enough clearance around the plumbing to apply insulation.
It will be necessary to add bends to the piping to ensure
that this clearanceis available.
Distance on sides
3-17" (75-432mm)
Exhaust
Intake
G
Quick Connect
Cord
Remote Controller Cord
Gas Supply Piping
Cold Water Supply
Hot Water
Remote Controller
Terminal Block
Cord
Connector
Cord
Connector
3.
Quick Connect Multi System Installation
• The Quick Connect Multi System allows the installation of two units together utilizing only the Quick
Connect Cord.
Typical Plumbing
* When connecting two units, use only a
single remote controller.
System Diagram
• Insulate the hot water piping to prevent heat loss. Insulate and apply heating materials to the
cold water supply piping to prevent heat loss and freezing of pipes when exposed to excessively
cold temperatures.
The Quick Connect Cord is 6 ft.(2m) long. Install the units 3-17" (75 - 432mm) apart from each
other to ensure the cord will be able to reach between the units. (See Typical Plumbing diagram).
(If the distance between the two units is too great, not only will the cord not be able to reach,
but the water temperature may also become unstable because of the di󰀨erence in pipe length
between the two units).
Note: Connect the remote
controller to only one
of the units.
Units must be same
model in order to
quick connect.

4
4. Before Installation
Checkup
• Check the xing brackets and vent pipe yearly for damage or wear. Replace if necessary.
DANGER
Do Not Use Equipment for Purposes Other Than Those Specied
• Do not use for other than increasing the temperature of the water supply, as unexpected accidents
may occur as a result.
Check Water Supply Quality
• If the water supply is in excess of 12 grains per gallon (200 mg/L) of hardness, acidic or otherwise
impure, treat the water with approved methods in order to ensure full warranty coverage.
WARNING
CAUTION
Check the Gas
• Check that the rating plate indicates the
correct type of gas.
• Check that the gas supply line is sized for
300,000 Btuh.
Check the Power
• The power supply required is 120VAC, at 60Hz.
Using the incorrect voltage may result in re or electric shock.
Use Extreme Caution if Using With a Solar Pre-Heater
• Using this unit with a solar pre-heater can lead to unpredictable output temperatures and
possibly scalding. If absolutely necessary, use mixing valves to ensure output temperatures do
not get to scalding levels. Do not use a solar pre-heater with the quick-connect multi-system.
Precautions for Mobile Home Installation
• Verify that the gas supply type matches the gas type listed on the rating plate. If a gas conversion
must be done, follow the instructions listed in the gas conversion kit manual.
• If this product will be installed indoors, usage of the SV conversion kit (SV-CK-4) is prohibited.
Make sure to follow all clearance and venting requirements outlined in this manual.
Precautions on Vent Pipe Replacement
• The vent system will almost certainly need to be replaced when this appliance is being installed.
Only use vent materials that are specied in this Installation Manual for use on this appliance. Refer
to the "Vent Pipe Installation" section for details. If PVC, CPVC, or Category IV listed pipe is already
installed, check for punctures, cracks, or blockages and consult with the vent pipe manufacturer
before reusing.
Improper venting may result in res, property damage or exposure to Carbon Monoxide.
Snow Precaution
• If this product will be installed in an area where snow is known to accumulate, protect the vent
termination from blockage by snow drifts or damage from snow falling o󰀨 of roofs.
e.g. NCC300DV(GQ-C5032WZ-FF US)

5
5. Choosing Installation Site
• Locate the vent terminal so that there are no obstacles around the termination and so that exhaust
can't accumulate. Do not enclose the termination with corrugated metal or other materials.
• Avoid places where res are common, such as those where gasoline,
benzene and adhesives are handled, or places in which corrosive gases
(ammonia, chlorine, sulfur, ethylene compounds, acids) are present.
Using the incorrect voltage may result in re or cracking.
• Avoid installation in places where dust or debris will accumulate.
Dust may accumulate and reduce the performance of the unit's fan.
This can result in incomplete combustion.
• Avoid installation in places where special chemical agents
(e.g., hair spray or spray detergent) are used.
Ignition failures and malfunction may occur as a result.
• Carbon Monoxide Poisoning Hazard. Do not install this water heater in a
recreational vehicle or on a boat.
• The manufacturer does not recommend installing the water heater in an
attic due to safety issues.
If you install the water heater in an attic:
• Make sure the unit will have enough combustion air and proper ventilation.
• Keep the area around the water heater clean. Dust may accumulate
and reduce the performance of the unit's fan. This can result in incomplete
combustion.
• Place the unit for easy access for service and maintenance.
• A drain pan, or other means of protection against water damage, is
required to be installed under the water heater in case of leaks.
DANGER
WARNING
Prohibited
* Locate the appliance in an area where leakage from the unit or connections will not result in damage
to the area adjacent to the appliance or to the lower oors of the structure. When such installation
locations cannot be avoided, a suitable drain pan, adequately drained, must be installed under the
appliance. The pan must not restrict combustion air ow.
* As with any water heating appliance, the potential for leakage at some time in the life of the product
does exist. The manufacturer will not be responsible for any water damage that may occur.

6
• Avoid installation above gas ranges or stoves.
• Avoid installation between the kitchen fan and stove. If oily
fumes or a large amount of steam are present in the installation
location, take measures to prevent the fumes and steam from
entering in the equipment.
• Install in a location where the exhaust gas ow will not be
a󰀨ected by fans or range hoods.
• Take care that noise and exhaust gas will not a󰀨ect neighbors.
Avoid installation on common walls as the unit will make some
operational noises while it is running.
• Before installing, make sure that the exhaust ue termination will
have the proper clearances according to the National Fuel Gas
Code (ANSI Z223.1-latest edition) or the Natural Gas and Propane
Installation Code (CSA B149.1).
• If the unit is installed in a location with very high humidity,
condensate may form inside the unit and/or cause incomplete
combustion, damage to the electrical components, or electric
leakage.
State of California: The water heater must be braced, anchored or strapped to avoid moving during an
earthquake. Contact local utilities for code requirements in your area or call: 1-866-766-7489 and
request instructions.
Be sure to do
Prohibited
Prohibited
CAUTION
The Commonwealth of Massachusetts: The water heater can be used for hot water only and not in a
combination of domestic and space heating.
For Venting Manufacturers Requirements, see websites listed below:
Noritz N-Vent www.noritz.com
• The water heater is designed for indoor installation only. Never install it
outdoors or in a bathroom, it may be damaged or a re may be caused.
• Consult with the customer concerning the location of installation.
• Do not install the water heater near staircases or emergency exits.
• Install the water heater in an area that allows for the proper clearances to
combustible and noncombustible construction. Consult the rating plate
on the appliance for proper clearances.
• Do not install the water heater in a place where it may be threatened by
falling objects, such as under shelves.
• The water heater must be installed in a place where supply and exhaust
pipes can be installed as directed.
• Do not install the water heater where the exhaust will blow on outer walls or
material not resistant to heat. Also consider the surrounding trees and animals.
The heat and moisture from the water heater may cause discoloration of
walls and resinous materials, or corrosion of aluminum materials.
• Do not locate the vent termination directed towards a window or any other
structure which has glass or wired glass facing the termination.
Prohibited

7
6. Installation Clearances
Before installing, check for the following:
Install in accordance with relevant building and mechanical codes, as well as any local, state or
national regulations, or in the absence of local and state codes, to the National Fuel Gas Code
ANSI Z223.1/NFPA 54 – latest edition. In Canada, see the Natural Gas and Propane Installation
Code CSA B149.1 - latest edition for detailed requirements.
WARNING
Item
Distance from combustibles
• Maintain the following clearances
from both combustible and
non-combustible materials.
Check Illustration
In order to facilitate inspection and repair it
is recommended to leave:
• 8" (200mm) or more on either side of the
unit.
• 24" (600mm) or more in front of the unit.
• 3" (75mm) or more above and below the
vent pipe.
Securing of space for
repair/inspection
24" (600mm)
or more
Distance from
the side
12" (300mm)
or more
3" (75mm)
or more
4" (100mm)
or more
3" (75mm) or more
3" (75mm) or more
8" (200mm)
or more
8" (200mm)
or more
<When the indoor air supply>
• If the unit will be installed in the vicinity of
a permanent kitchen range or stove that
has the possibility of generating steam
that contains fats or oils, use a dividing
plate or other measure to ensure that the
unit is not exposed to air containing such
impurities.
* The dividing plate should be of
non-combustible material of a width
greater than the water heater.
Exhaust hood
Range
Dividing plate Water
heater
Cooking Equipment

8
DescriptionRef
A= Clearance above grade, veranda, porch,
deck, or balcony
B= Clearance to window or door that may
be opened
C= Clearance to permanently closed window
D=
Vertical clearance to ventilated soffit located
above the terminal within a horizontal distance
of 2 feet (61 cm) from the center line of the terminal
*
E= Clearance to unventilated soffit *
F= Clearance to outside corner *
G= Clearance to inside corner *
H= Clearance to each side of center line
extended above meter/regulator assembly
I= Clearance to service regulator vent outlet
J=
Clearance to nonmechanical air supply
inlet to building or the combustion air inlet
to any other appliance
K= Clearance to a mechanical air supply inlet 6 ft (1.83 m)
L= Clearance above paved sidewalk or paved
driveway located on public property
Clearance under veranda, porch, deck,
or balcony
7 ft (2.13 m)†
M=
1 In accordance with the current CSA B149.1 Natural Gas and Propane Installation Code
2 In accordance with the current ANSI Z223.1 / NFPA 54 National Fuel Gas Code
† A vent shall not terminate directly above a sidewalk or paved driveway that is located between two single
family dwellings and serves both dwellings.
‡ Permitted only if veranda, porch, deck, or balcony is fully open on a minimum of two sides beneath the floor.
* Clearance in accordance with local installation codes and the requirements of the gas supplier.
Clearance to opposite wall is 24 inches (60 cm).
12 in (30 cm)‡
*
12 in (30 cm)
6 in (15 cm) for appliances
≤ 10,000 Btuh (3kW), 12 in
(30 cm) for appliances > 10,000
Btuh (3kW) and ≤ 100,000 Btuh
(30 kW), 36 in (91 cm) for
appliances > 100,000 Btuh (30 kW)
Above a regulator within 3 ft (91 cm)
horizontally of the vertical center line of
the regulator vent outlet to a maximum
vertical distance of 15 ft (4.5 m)
6 in (15 cm) for appliances
≤ 10,000 Btuh (3kW), 9 in
(23 cm) for appliances > 10,000
Btuh (3kW) and ≤ 50,000 Btuh
(15 kW), 12 in (30 cm) for
appliances > 50,000 Btuh (15 kW)
6 in (15 cm) for appliances
≤ 10,000 Btuh (3kW), 12 in
(30 cm) for appliances > 10,000
Btuh (3kW) and ≤ 100,000 Btuh
(30 kW), 36 in (91 cm) for
appliances > 100,000 Btuh (30 kW)
6 in (15 cm) for appliances
≤ 10,000 Btuh (3kW), 9 in
(23 cm) for appliances > 10,000
Btuh (3kW) and ≤ 50,000 Btuh
(15 kW), 12 in (30 cm) for
appliances > 50,000 Btuh (15 kW)
*
*
*
*
**
*
*
*
3 ft (91 cm) above if within
10 ft (3 m) horizontally
*
12 in (30 cm)
Vent Terminal
D
E
B
B
F
B
A
G
H
I
CB
M
K
J
B
B
L
Air Supply Inlet
Area Where Terminal
is Not Permitted
A
I
US Direct Vent Installations 2
Canadian Direct Vent Installations 1
Clearance Requirements from Vent Terminations to Building Openings
<When supplying combustion air from the outdoors (Direct Vent)>
* All clearance requirements are in accordance with ANSI Z21.10.3 and the National Fuel Gas Code,
ANSI Z223.1 and in Canada, in accordance with the Natural Gas and Propane Installation Code
CSA B149.1.

9
DescriptionRef
A=
Clearance above grade, veranda, porch,
deck, or balcony
B=
Clearance to window or door that may
be opened
C=
Clearance to permanently closed window
D=
Vertical clearance to ventilated soffit located
above the terminal within a horizontal distance
of 2 feet (61 cm) from the center line of the terminal
*
E=
Clearance to unventilated soffit *
F=
Clearance to outside corner *
G=
Clearance to inside corner *
H=
Clearance to each side of center line
extended above meter/regulator assembly
I=
Clearance to service regulator vent outlet
J=
Clearance to nonmechanical air supply
inlet to building or the combustion air inlet
to any other appliance
K=
Clearance to a mechanical air supply inlet 6 ft (1.83 m)
L=
Clearance above paved sidewalk or paved
driveway located on public property
Clearance under veranda, porch, deck,
or balcony
7 ft (2.13 m)†
M=
1
In accordance with the current CSA B149.1 Natural Gas and Propane Installation Code
2
In accordance with the current ANSI Z223.1 / NFPA 54 National Fuel Gas Code
† A vent shall not terminate directly above a sidewalk or paved driveway that is located between two single
family dwellings and serves both dwellings.
‡ Permitted only if veranda, porch, deck, or balcony is fully open on a minimum of two sides beneath the floor.
* Clearance in accordance with local installation codes and the requirements of the gas supplier.
Clearance to opposite wall is 24 inches (60 cm).
12 in (30 cm)‡
*
12 in (30 cm)
6 in (15 cm) for appliances
≤ 10,000 Btuh (3kW), 12 in
(30 cm) for appliances > 10,000
Btuh (3kW) and ≤ 100,000 Btuh
(30 kW), 36 in (91 cm) for
appliances > 100,000 Btuh (30 kW)
Above a regulator within 3 ft (91 cm)
horizontally of the vertical center line of
the regulator vent outlet to a maximum
vertical distance of 15 ft (4.5 m)
4 ft (1.2 m) below or to side
of opening; 1 ft (300 mm)
above opening
6 in (15 cm) for appliances
≤ 10,000 Btuh (3kW), 12 in
(30 cm) for appliances > 10,000
Btuh (3kW) and ≤ 100,000 Btuh
(30 kW), 36 in (91 cm) for
appliances > 100,000 Btuh (30 kW)
4 ft (1.2 m) below or to side
of opening; 1 ft (300 mm)
above opening
*
*
*
*
**
*
*
*
3 ft (91 cm) above if within
10 ft (3 m) horizontally
*
12 in (30 cm)
US Non-Direct Vent Installation
2
Canadian Non-Direct Vent Installation 1
Vent Terminal
Air Supply Inlet
Area Where Terminal
is Not Permitted
* All clearance requirements are in accordance with ANSI Z21.10.3 and the National Fuel Gas Code,
ANSI Z223.1 and in Canada, in accordance with the Natural Gas and Propane Installation Code
CSA B149.1.
Clearance Requirements from Vent Terminations to Building Openings
<When supplying combustion air from the indoors (Non-Direct Vent)>

10
7. Installation
Securing to the wall
IllustrationCheck
4. Drill holes for the remaining four screws.
5. Hang the unit again by the rst screw, and then
insert and tighten the remaining four screws.
6. Take waterproong measures so that water does
not enter the building from screws mounting the
device.
• Make sure the unit is installed securely so that it will
not fall or move due to vibrations or earthquakes.
1. Drill a single screw hole, making sure to hit a stud.
2. Insert and tighten the screw and hang the unit by
the upper wall mounting bracket.
3. Determine the positions for the remaining four screws
(two for the top bracket and two for the bottom), and
remove the unit.
• The weight of the device will be applied to the wall. If the strength of the wall is not
su󰀩cient, reinforcement must be done to prevent the transfer of vibration.
• Do not drop or apply unnecessary force to the device when installing. Internal parts may
be damaged and may become highly dangerous.
• Install the unit on a vertical wall and ensure that it is level.
Locating Screw Holes
Mounting
Structure
• When installing with bare hands, take caution to
not inict injury.
• Be careful not to hit electrical wiring, gas, or water
piping while drilling holes.
Item
CAUTION
Be sure to do
Mounting Bracket
(upper)
Location of Screw Hole
Locating Screw Holes
Installations at Elevations
Above 2,000 ft.
• Adjust the dip switches as illustrated in the table to
the right if this water heater is installed at an altitude
of 2000 ft. (610m) or higher.
• Disconnect power to the water heater before
changing the dip switches. Failure to perform this
step will result in a "73" code displayed on the remote
controller and a cease in operation. If this occurs,
disconnect, then reconnect power to the water heater
to reset the system.
Note : Please refer to page 11 for the location of the
dip switch bank.
Anchoring Screw
* Do not change any other dipswitches.
* High elevation adjustment.
5
2,001 - 4,500 ft (611 - 1,350m)
0 - 2,000 ft (0 - 610m)
ON=OFF=