Nortel Millennium M1000 User manual

NTP: 506-6501-203
Millennium Multi-pay-based terminals:
Replacing parts
Module order number: P0883897 Document issue: 00.01
Document status: Standard Date: June 1998
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This guide is for these multi-pay-based terminals:
• Coin basic w/o display (M1000)
• Coin basic with display (M1001)
• Multi-pay mag card (M1211)
• Multi-pay smart card (M1221)
• Multi-pay multi-card (M1231)
• Large-screen terminals using
the multi-pay housing
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Millennium terminals installation, operation, and
maintenance documentation modules
The table below shows all the customer-orderable books in the terminal
installation, operation and maintenance suite.These books can be ordered
separately as modules or in sets as documentation kits.
Title Order code
All terminals
Millennium terminals provisioning guide A0685011
Millennium terminals: using the craft interface P0883893
Millennium terminals: maintenance troubleshooting P0883894
Millennium terminals pocket troubleshooting guide P0883895
Multi-pay-based terminals
Millennium Multi-pay-based terminals: installing
terminal hardware P0883896
Millennium Multi-pay-based terminals: replacing parts P0883897
Card-based terminals
Millennium Card-based terminals: installing terminal
hardware P0883898
Millennium Card-based terminals: replacing parts P0883899
Desk terminals
Millennium Desk terminals: installing and replacing
hardware P0883900
Also available:
Accessory kit: binder, cover, and spine A0737727
Complete assembly kit (one each of all modules) A0737720
Multi-pay terminal documentation kit A0737722
Card terminal documentation kit A0737723
Desk terminal documentation kit A0737725
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Millennium Multi-pay-based terminals:
Replacing parts
Module order number: P0883897
Document issue: 00.01
Document status: Standard
Document date: June 1998
©1998 Northern Telecom
All rights reserved
Printed in Canada
NORTHERN TELECOM CONFIDENTIAL: The information contained in this document is the property
of Northern Telecom. Except as specifically authorized in writing by Northern Telecom, the holder of this
document shall keep the information contained herein confidential and shall protect same in whole or in
part from disclosure and dissemination to third parties and use same for evaluation, operation, and
maintenance purposes only.
Information subject to change without notice
Millennium is a trademark of Northern Telecom
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iv
NTP: 506-6501-203 Document issue: 00.01 Status: Standard Date: June 1998
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v
Millennium Multi-pay-based terminals: replacing parts
Publication history
June 1998
First standard release of the modularized version of the
Millennium terminals installation, operation, and maintenance
documentation.This document reflects the division of the
Millennium Multi-pay terminal installation, operation, and
maintenance guides for MSR 1.7, MTR 1.9 terminals. Also
included in this edition is information about the Coin basic w/o
display terminals, MTR 2.0-based terminals, and large-screen
terminals.
Note: The order codes have been removed from this
documentation. Current order information is available from
Nortel sales offices.
This issue introduces the following new hardware revisions
• multi-application control PCP with SAM daughter board
and ADSI daughter board.This board also includes the
smart card alert connectors on the main board.
• universal telephony PCP, which has the datajack connector
and a new card reader bezel with datajack connector
• introduction of a new keypad assembly which requires
updates of both the upper bezel assembly and hookswitch
assembly to reflect new connections of the keypad PCP
and alerter functions
• coin return bracket, for added security of the coin return
module
• anewuniversalrearterminalPCPwithextragroundingand
power regulation to accommodate the increased
requirements of the multi-application control PCP
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vi
NTP: 506-6501-203 Document issue: 00.01 Status: Standard Date: June 1998
Revised terminology:
• lineswitch = hookswitch
• external interface hookswitch : the hookswitch module
which is required for the new upper bezel assembly
• coin box = cash box
• multi-application control PCP :this control board is easily
visually distinguished by its ADSI and SAM daughter board
connectors and its square firmware and voiceware chip
sockets
• smart card alert = SCA
• display assembly : refers to the 22 X 10 display, the
buttons beside and below the display, and the casing
around the display which is used for large-screen terminals
in place of the 2-line display, clamp plate, and display
window on other Multi-pay-based terminals
• Coin basic w/o display terminal :a terminal which has no
VFD or card reader and accepts only coins or manually-
entered calling cards as call payment
• RJ11 plug = teladapt
For a feature description of this terminal, refer to the
Millennium
terminals product guide . For configuration information, refer to
Telco Maximizer documentation.
January 1997
This was the standard release for terminals based on firmware
release MTR 1.9.This guide reflects an upgrade of the
Millennium Manager platform to MSR 2.0.
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vii
Millennium Multi-pay-based terminals: replacing parts
Table of contents
1 Introduction 1-1
How this guide is organized 1-2
Replaceable components 1-3
Identifying the terminal type 1-9
Telephony/control board identification 1-10
Suggested tools and equipment required 1-11
Setup/restore flowchart 1-12
2 Accessing the terminal 2-1
Before you enter the terminal 2-1
Saving call detail records (CDRs) 2-2
Preparing the terminal for maintenance 2-3
If you need to uninstall the terminal 2-6
Opening and closing the terminal 2-6
Opening the unlocked terminal 2-7
Restoring the terminal to operation 2-10
Replacing the front housing assembly 2-13
Flowchart 2-13
Replacing the front housing assembly 2-14
Replacing the upper housing lock 2-18
Flowchart 2-18
Replacing the upper lock 2-19
Installing the grounding strap 2-21
Replacing the handset, cord, and swivel 2-22
Flowchart 2-23
Replacing the swivel/handset assembly 2-24
Replacing the rear terminal PCP 2-28
Flowchart 2-28
Replacing the rear terminal board 2-30
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viii Table of contents
NTP: 506-6501-203 Issue: 00.01 Status: Standard Date: June 1998
Describing the IAS module 2-32
Installing the rain
diverter 2-32
Flowchart 2-34
Installing an IAS module 2-35
Installing an IAS mounting bracket 2-36
Connecting an IAS module 2-37
3 PCP assembly components 3-1
Removing the PCP assembly 3-2
Flowchart 3-3
Working with the PCP assembly 3-5
Removing the telephony or control PCPs 3-11
Replacing firmware on the control PCP 3-14
Using secure application modules (SAMs) 3-19
Replacing the SAM 3-19
Reinstalling the SAM daughter board 3-22
SmartCity — checking SAM function 3-25
Installing smart card alert (SCA) 3-26
Flowchart 3-26
Replacing the SCA daughter board 3-28
Connecting SCA to the multi-application PCP 3-34
4 Upper bezel components 4-1
Replacing the VFD 4-2
Flowchart 4-3
Replacing the two-line VFD 4-4
Replacing the graphical display assembly 4-7
Replacing the abrasion shield 4-14
Replacing the quick access keys bezel 4-16
Flowchart 4-16
Replacing quick access keys 4-18
Replacing the label card 4-20
Replacing the upper bezel assembly 4-21
Flowchart 4-22
Replacing the upper bezel assembly 4-24
Replacing the display window 4-30
Flowchart 4-31
Replacing the window 4-32
Installing an internal instruction card 4-34
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Table of contents ix
Millennium Multi-pay-based terminals: replacing parts
Replacing the external instruction card 4-35
5 Card and hookswitch parts 5-1
Working with the card reader assembly 5-2
Flowchart 5-2
Replacing card reader assembly parts 5-3
Folding the card reader cable 5-11
Identifying datajack hardware 5-12
Installing a card reader datajack bezel 5-14
Making a datajack call 5-18
Replacing the alerter module 5-19
Flowchart 5-20
Steps for replacing the alerter module 5-21
Replacing the hookswitch module 5-25
Flowchart 5-27
Replacing the hookswitch 5-28
Replacing the hookswitch/alerter bezel 5-33
Flowchart 5-34
Replacing the bezel 5-35
Replacing the number card 5-37
6 Coin path modules 6-1
Performing a coin box collection 6-3
When to do a collection 6-3
Collecting the coin box 6-3
Replacing coin modules flowchart 6-4
Replacing the coin validator 6-6
Replacing the coin escrow 6-15
Replacing the coin guide 6-21
Working inside the coin vault 6-24
Flowchart 6-24
Replacing the vault door or the coin box 6-25
Accessing the coin vault 6-26
Working with the coin box rail 6-28
Replacing the coin box rail 6-29
Upgraded coin box rail 6-32
Replacing the security PCP 6-34
Simulating a coin collection 6-37
Replacing the coin vault lock 6-38
Replacing a mechanical lock 6-39
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x Table of contents
NTP: 506-6501-203 Issue: 00.01 Status: Standard Date: June 1998
Coin vault lock upgrade 6-41
About the e-lock security switch 6-42
Working with the coin return assembly 6-47
Flowchart 6-47
Replacing the coin return assembly 6-49
Coin return bracket upgrade 6-51
7 Coin basic w/o display 7-1
About the coin basic portable display 7-2
Flowchart 7-3
Installing a portable display 7-5
Re-entering the craft interface 7-8
Removing the Coin basic portable display 7-10
Index I-1
Figures
1 Introduction
Figure 1-1: Special terminals 1-5
Figure 1-2: Replaceable parts, exterior 1-6
Figure 1-3: Replaceable parts, internal 1-7
Figure 1-4: Through-hole and multi-application control PCPs 1-8
Figure 1-5: Locating the product ID label 1-9
Figure 1-6: Flowchart — setting up for maintenance, page 1 1-12
2 Accessing the terminal
Figure 2-1: Locking tools for the upper housing 2-4
Figure 2-2: Locating the terminal block connector 2-7
Figure 2-3: ESD and power connections 2-8
Figure 2-4: IAS module location inside the rear housing 2-9
Figure 2-5: Flowchart — replacing the front housing 2-13
Figure 2-6: Disconnecting rear housing cables 2-16
Figure 2-7: Link bracket on the rear housing 2-16
Figure 2-8: Removing the housing assembly from the hinges 2-17
Figure 2-9: Flowchart — replacing the upper housing lock 2-18
Figure 2-10: Securing the upper housing lock to the terminal 2-19
Figure 2-11: Securing the grounding strap to the swivel and lock 2-20
Figure 2-12: Attaching the grounding strap 2-21
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