Nortel Millennium Card User manual

NTP: 506-6501-202
Millennium Card-based terminals:
Installing terminal hardware
Document number: P0883898 Document issue: 00.01
Document status: Standard Date: June 1998
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Terminals covered by this document:
• Card terminals
• Inmate terminals
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Millennium terminals installation, operation, and
maintenance documentation modules
The table below shows all the customer-orderable books in the terminal
installation, operation and maintenance suite.These books can be ordered
separately as modules or in sets as documentation kits.
Title Order code
All terminals
Millennium terminals provisioning guide A0685011
Millennium terminals: using the craft interface P0883893
Millennium terminals: maintenance troubleshooting P0883894
Millennium terminals pocket troubleshooting guide P0883895
Multi-pay-based terminals
Millennium Multi-pay-based terminals: installing
terminal hardware P0883896
Millennium Multi-pay-based terminals: replacing parts P0883897
Card-based terminals
Millennium Card-based terminals: installing terminal
hardware P0883898
Millennium Card-based terminals: replacing parts P0883899
Desk terminals
Millennium Desk terminals: installing and replacing
hardware P0883900
Also available:
Accessory kit: binder, cover, and spine A0737727
Complete assembly kit (one each of all modules) A0737720
Multi-pay terminal documentation kit A0737722
Card terminal documentation kit A0737723
Desk terminal documentation kit A0737725
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Millennium Card-based terminals:
Installing terminal hardware
Document number: P0883898
Document issue: 00.01
Document status: Standard
Document date: June 1998
©1998 Northern Telecom
All rights reserved
Printed in Canada
NORTHERN TELECOM CONFIDENTIAL: The information contained in this document is the property
of Northern Telecom. Except as specifically authorized in writing by Northern Telecom, the holder of this
document shall keep the information contained herein confidential and shall protect same in whole or in
part from disclosure and dissemination to third parties and use same for evaluation, operation, and
maintenance purposes only.
Information subject to change without notice
Millennium is a trademark of Northern Telecom
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iv
NTP: 506-6501-202 Document issue: 00.01 Status: Standard Date: June 1998
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v
Millennium Card-based terminals: installing terminal hardware
Publication history
June 1998
This is the standard release of the installation procedures for
Millennium Card and Inmate terminals reflecting the new
modularized concept for the NTP information.
This new format combines the installation procedures for all
Card-based terminals, including the Millennium Inmate
terminal. Most installation procedures are the same for all
terminals.However,theInmateterminalrequires thataportable
display beinstalledto viewthe craftinterfaceforinstallationand
maintenance routines.This procedure is discussed in a
separate chapter for easy reference.
Also included in this release is a flowchart noting the key points
of the installation procedure to allow experienced installers to
move quickly through the installation procedure.
April 1997
This was the standard release for Millennium card terminals
based on firmware release MTR 1.9.This guide reflects an
upgrade of the Millennium Manager platform to MSR 2.0.
The MSR 2.0 release is backwards compatible with MSR 1.6,
1.7, and 1.8 terminal vintages, therefore the previous versions
of this document and support documents still apply for those
terminals.
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NTP: 506-6501-202 Document issue: 00.01 Status: Standard Date: June 1998
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vii
Millennium Card-based terminals: installing terminal hardware
Table of contents
1 Introduction 1-1
How this guide is organized 1-1
2 Pre-installation overview 2-1
Installation overview 2-1
Setting up the site 2-1
Installing the terminal on-site 2-2
Installing and testing terminal function 2-2
Selecting a site 2-2
Determining backboard requirements 2-3
Selecting the proper fasteners 2-3
Terminal site specifications 2-5
Cable length specifications 2-5
Suggested tools and equipment 2-7
Installing peripheral equipment 2-8
Pre-mounting considerations 2-9
Installing an IAS module 2-9
Positioning the IAS module 2-9
Installing a lock on the terminal 2-11
Identifying your terminal type 2-14
Telephony/control board identification 2-15
Other documentation 2-15
3 Mounting the terminal 3-1
Mounting the backboard 3-2
Testing the line to the terminal 3-3
Mounting and connecting the terminal 3-4
A. Positioning the terminal on the backboard 3-4
B. Unlocking and opening the terminal 3-7
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viii Table of contents
NTP: 506-6501-202 Issue: 00.01 Status: Standard Date: June 1998
C. Installing internal components 3-10
Removing the PCP assembly 3-11
Installing an internal instruction card 3-15
Installing the quick access keys label 3-17
Installing the number card 3-18
D. Re-installing the PCP assembly 3-20
E. Connecting the outside line 3-21
Connecting power to an IAS module 3-23
F. Completing the installation 3-25
Installing external instruction card 3-27
4 Installing a portable display 4-1
Before you install the display 4-2
Entering the craft interface 4-2
Opening the Inmate terminal 4-4
Installing the external portable display 4-5
Re-entering the craft interface 4-7
Removing the portable display 4-9
5 Installation flowcharts 5-1
Card terminal installation flowchart 5-2
Appendix A: Regulatory notes A-1
Industry Canada notice A-1
Shock hazard warning A-3
Address for warranty and repairs in Canada A-3
U.S. regulations A-3
Radio/TV interference A-3
Federal Communications Commission notice A-4
CSA/NRTL/UL installation instructions A-6
Important safety instructions A-7
Shock hazard warning A-8
Appendix B: INSTALL routinequick reference B-1
Installation troubleshooting B-4
Index I-1
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Table of contents ix
Millennium Card-based terminals: installing terminal hardware
Figures
Figure 2-1: Backboard for terminal 2-4
Figure 2-2: Locating the IAS module 2-10
Figure 2-3: Wire positions on the rear terminal PCP block 2-11
Figure 2-4: Installing the terminal housing lock 2-13
Figure 2-5: Locating the product ID label 2-14
Figure 3-1: Backboard with bolt holes indicated 3-2
Figure 3-2: Attaching studs to back of terminal 3-5
Figure 3-3: Backboard keyhole slots 3-6
Figure 3-4: Locating the T- or L-tool apertures 3-7
Figure 3-5: Proper sequence to open housing 3-8
Figure 3-6: Opening the housing, overhead view 3-8
Figure 3-7: Identifying rear housing parts, including ESD points 3-9
Figure 3-8: Front housing, PCP assembly attached 3-10
Figure 3-9: Control PCP connectors 3-12
Figure 3-10: Locating the PCP assembly latch 3-13
Figure 3-11: Removing the PCP assembly 3-14
Figure 3-12: Releasing the clamp plate and ID bezel 3-15
Figure 3-13: Quick access keys bezels 3-17
Figure 3-14: Screws securing the quick access keys 3-18
Figure 3-15: Locating the number card beneath the handset 3-18
Figure 3-16: Accessing the number card 3-19
Figure 3-17: Connecting wires to the terminal block 3-22
Figure 3-18: IAS module terminal block connections 3-23
Figure 3-19: Wire positions on the terminal block 3-24
Figure 3-20: Inserting the external instruction card 3-27
Figure 4-1: Portable VFD on Inmate terminal 4-1
Figure 4-2: Proper sequence to open the housing 4-4
Figure 4-3: Opening the terminal, overhead view 4-5
Figure 4-4: Installing the external portable VFD 4-6
Figure 4-5: Connecting the VFD to the control PCP 4-6
Figure 4-6: Locking/unlocking with the tiebar 4-8
Figure 4-7: Disconnecting the VFD cable 4-10
Figure 4-8: Closing the housing 4-11
Figure 5-1: Terminal installation overview 5-1
Tables
Table 2-1: Fasteners for backboards 2-3
Table 2-2: Cable length chart 2-6
Table 2-3: Recommended tools and equipment 2-7
Table 2-4: Telephony and control PCP labels 2-15
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x Table of contents
NTP: 506-6501-202 Issue: 00.01 Status: Standard Date: June 1998
Table 3-1: Control PCP connections 3-11
Table 3-2: Telephony PCP connections 3-13
Table B-1: INSTALL quick reference B-1
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1-1
Millennium Card-based terminals: installing terminal hardware
1 Introduction
This document is intended for the craftsperson who
installs Millennium Card-based terminals on-site and con-
nects them to the CO line.
Inmate terminal: This manual also includes the proce-
dure for installing a portable display so the craft interface
can be viewed.
How this guide is organized
Millennium Card-pay-based terminals: installing terminal
hardware is organized into the following sections:
Chapter 1: Introduction describes the guide contents
and gives an overview of the module.
Chapter 2: Pre-installation overview describes pre-
installation issues such as selecting a site,
whether the furniture needs a backboard or
not, and whether there are components
which can be installed before the terminal is
released to the field, such as a lock or an
inferred answer supervision (IAS) module.
Chapter 3: Mounting the terminal provides
instructions about mounting the terminal
onto a backboard, either directly on the wall
or inside furniture and how to connect the
central office (CO) line tip, ring, and
supplementary power leads to the rear
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1-2 Introduction
NTP: 506-6501-202 Issue: 00.01 Status: Standard Date: June 1998
terminal PCP of the terminal.When you are
finishedthe terminalshouldbereadyforthe
INSTALL routine to be run.
Chapter 4: Installing a portable display describes
how to install and remove the portable
display which is required to run the
INSTALL routine for the Inmate terminal.
Chapter 5: Installation flowcharts provides quick-
view flow charts for installing a Card
terminal.
Appendix A: Regulatory notes lists the Canadian and
American regulatory information which
affects these terminals.
Appendix B: INSTALL routine quick reference
provides the basic prompts of the INSTALL
routine, as well as a section describing the
mostcommonerrorswhichoccurduringthe
INSTALL routine.For detailed information
about the INSTALL routine, refer to
Millennium terminals: using the craft
interface .
Index: provides a comprehensive cross-reference
guide for this module.
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2-1
Millennium Card-based terminals: installing terminal hardware
2 Pre-installation overview
This chapter provides an overview of the hardware provi-
sioning that must be met for successfully installing the ter-
minal on-site. For detailed provisioning information refer to
the Millennium terminals provisioning guide .
Attending to these details prior to deploying the terminals
will assist in ensuring that the installation goes smoothly.
Installation overview
The major steps to installing Millennium Card-based termi-
nals are listed in the following sections.
Setting up the site
Before you install the terminal, both the terminal and the
site must be properly prepared.
This chapter describes:
• selecting the site
• ensuring the site provisioning is correct
• ensuring any peripheral equipment required is con-
nected to the line
• ensuring locks and IAS modules have been installed, if
required
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2-2 Pre-installation overview
NTP: 506-6501-202 Issue: 00.01 Status: Standard Date: June 1998
Installing the terminal on-site
When the site is ready, the terminal is mounted and con-
nected to the CO line. Chapter 2 describes these proce-
dures.
• installing a backboard
• attaching the terminal to the backboard or to standard
furniture backboards
• connecting the terminal to the outside line
Installing and testing terminal function
Once the terminal is installed, the function tables must be
downloaded into the terminal using the craft interface.
The craft interface is described in Millennium terminals:
using the craft interface , which describes the following
final steps to activating the terminal functions:
• installing software in the terminal
• testing the terminal
Selecting a site
Follow the standards and guidelines of the operating com-
pany when selecting a site.
As a guideline, the site should be:
• easily accessible for public use
• adequately lit
• private for the user
• free from excessive noise or vibration
• away from grease, smoke, and dust
• away from moving machinery, piled merchandise, nar-
row aisles, and stairways
• at least 152 mm (6 in.) from neon lights, transformers,
and other equipment with inductive effects
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Pre-installation overview 2-3
Millennium Card-based terminals: installing terminal hardware
• inexpensive to repair if the terminal is removed
• close to a supplementary power source that is not
accessible to the public, to prevent vandalism
Determining backboard requirements
The Millennium Card terminal can be mounted in recessed
and non-recessed furniture and Jaro tubes.
• If a backboard exists, but does not fit the Millennium
terminal pattern, an adapter kit can be ordered with the
terminal.
• It is also important that the key lock and the T-tool aper-
ture on the side of the terminal are easily accessible for
maintenance purposes. If the furniture is too deep for
this to occur, spacers can be added to bring the termi-
nal forward. A spacer kit can be ordered from your
Nortel Millennium sales agent.
• If the site selected does not already have a backboard
installed, a backboard must be ordered when the termi-
nal is ordered.
Figure 2-1 shows a diagram of the Millennium backboard.
Selecting the proper fasteners
Table 2-1 lists the recommended fasteners for common
wall and furniture materials and the minimum number of
fasteners recommended to be installed to ensure the ter-
minal is secure.
Table 2-1: Fasteners for backboards
Surface Hole size Size and type of fastener Min.#
Softwood 0.125 inch
(1/8 inch)
or no. 30
1-3/4-inch no. 14 FH wood screw 7
Hardwood 0.125 inch
(1/8 inch)
or no. 30
1-3/4-inch no. 14 FH wood screw 7
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2-4 Pre-installation overview
NTP: 506-6501-202 Issue: 00.01 Status: Standard Date: June 1998
Figure 2-1: Backboard for terminal
Masonry,
concrete, brick 0.3125 inch (5/16 inch) 2-inch no. 14 wood screw in no. 16 plastic anchor 7
Cinder block,
hollow tile 0.75 inch (3/4 inch) 1-1/4-inch X 4-inch RH toggle bolt 6
Table 2-1: Fasteners for backboards (continued)
Surface Hole size Size and type of fastener Min.#
Wiring access
Keyhole slots
Bolt holes for
securing panel
to the wall
Bolt holes to
secure terminal
to backboard
to fit mounting
studs
Measurements
Outside edges:
length: 37.5 in.
width: 7.5 in.
hole
(19.05 cm)
(95.25 cm)
(use as many
as required)
(use top three)
(use as many as
required)
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Pre-installation overview 2-5
Millennium Card-based terminals: installing terminal hardware
Terminal site specifications
This section provides specification information about the
Millennium Card-based terminals.
These specifications must be met for the terminal to work
to its optimum level.
• Environmental requirements
Operating temperature between: -40 ° C and +60 ° C
• Line requirements
Standard analog loop; not a coin line
Answer detection is required. If it is not available on
the line, an inferred answer supervision (IAS) module
must be installed in the terminal.
Inmate terminal: Does not require answer supervi-
sion, but it is recommended.
• Power consumption: 8.6 W maximum
• Supplementary power requirements
— Power source: Local power using a wall plug-in
class 2 transformer (110 V AC), or direct current
with class 2 output from a central location.
— Recommended source: 0.5 A, 24 V DC ± 15%
( ± 3.6 V DC)
— Acceptable start-up voltage: 19 V DC to 30 V DC
Note: Output resistance should be less than 10 Ω .
Cable length specifications
Table 2-2 gives the specifications for the cable length from
the terminal to the power supply based on wire size for a
single unit.
Note: Irregular performance could result if cables are too
long, caused by increased voltage drop across the cable.
In this instance, some terminal functions may still work,
however, when increased power is required, for example,
for a modem call the terminal will terminate the transaction
and power down and up.
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2-6 Pre-installation overview
NTP: 506-6501-202 Issue: 00.01 Status: Standard Date: June 1998
Table 2-2: Cable length chart
Gauge Maximum length Comment
#26 41.8 m (137 ft) See warning below
#24 66.5 m (218 ft) See warning below
#22 105.6 m (346 ft)
#20 168 m (551 ft)
#18 226.7 m (875 ft)
#16 424.3 m (1392 ft)
#14 674.8 m (2214 ft)
#12 1072.9 m (3520 ft)
Cable length warning
The output impedance of the power supply should be
less than 10 Ω. Excessive cable lengths may result in
terminal power problems.
Answer
supervision
warning
Itis possibleanswer supervisionwill
be affected if a terminal is
connected to the central office
(switch) with 100 m of cable or less.
Problem:A powerspike causesthe
terminal to connect to the called
party, then disconnect inappropri-
ately.
Solution: To correct the situation,
trypaddingeach sideof theline(Tip
andRing)withadditionalresistance.
Suggested padding is 500 ohm
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Pre-installation overview 2-7
Millennium Card-based terminals: installing terminal hardware
Suggested tools and equipment
Table 2-3 lists the tools and equipment required for install-
ing, maintaining, and testing the terminal.
Table 2-3: Recommended tools and equipment
Tool Use to
T-tool /L-tool open the housing assembly
upper housing and lower
housing keys unlock the terminal housing; used in conjunc- tion with the T- and L-tool to open the terminal
butt-end test set test the line to the terminal, and to use during
fault-clearing procedures
multimeter measure the voltage of the supplementary
power supply
ESD wrist strap protect electronic components from electro-
static discharge (ESD) damage
dry type cleaning card clean the card reader.
test cards: mag stripe and
smart card test the ability of the terminal to process card calls
knuckle saver (lifter) remove external instruction cards
small slot-head screwdriver attach the tip and ring leads and the supple-
mentary power supply leads to the terminals on
the rear terminal board
#1 type 1A cross-recess
screwdriver tighten and loosen M3 screws and to remove the number-card window
#2 type 1A cross-recess
screwdriver tighten and loosen M3.5 screws and M5 screws
chip puller replace control and voice chips on the control
PCP
external portable display access craft interface prompts on the Inmate
terminal
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2-8 Pre-installation overview
NTP: 506-6501-202 Issue: 00.01 Status: Standard Date: June 1998
Installing peripheral equipment
Machines, such as TDD/TTY (electrotype for the deaf)
units are tied into the line outside the terminal.Refer to the
instructions accompanying the particular machine for the
installation and operation instructions. Otherwise, follow
the installation procedures given by the operating com-
pany installing the devices.
Making a call using such a device:
1. A call is placed from a Millennium terminal. The se-
quence dialed indicates that the call is being directed
to another TDD device.
2. When the call goes through and connects with a sim-
ilar TDD/TTYdevice at the other end, the device is ac-
tivated. The handset is left off-hook for the duration of
the call.
3. When the call is finished, the handset on the terminal
is replaced on-hook.
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