Northpole 37-91-51 User manual

TROUBLESHOOTING GUIDE

PROBLEM

1. CONDENSATION

2. MILDEW

3. REPAIRING A TEAR

4. FAULTY ZIPPER

5. FLOOR CONDENSATION

SOLUTION

THIS IS CAUSED BY LOWER TEMPERATURES ON OUTSIDE OF PRODUCT COMBINED

WITH BODY HEAT ON INSIDE OF PRODUCT. WHEN THIS OCCURS, AVOID TOUCHING

WALLS TO REDUCE CONTACT LEAKAGE. LEAVING DOORS AND WINDOWS OPEN WILL

REDUCE CONDENSATION.

TO AVOID MILDEW, NEVER STORE YOUR PRODUCT WET OR DAMP. HOWEVER, IF

MILDEW OCCURS, USE A SOFT BRISTLE BRUSH OR SPONGE WITH MILD SOAP TO

CLEAN. LET DRY IN THE SUNLIGHT AND APPLY SEAM SEALER COMPOUND ON INSIDE

SEAMS.

PRODUCTS ARE MANUFACTURED WITH ZIPPERS WHICH, IF THE ZIPPER SEPARATES, IT

CAN BE FIXED BY MOVING THE SLIDER TO THE BEGINNING OF THE ZIPPER TAPE AND

REWORKING THE ZIPPER. IF THIS DOESN'T WORK, A REPLACEMENT ZIPPER MAY BE

ORDERED FROM OUR PARTS DEPARTMENT, AND MAY BE INSTALLED BY A REPAIR

SHOP IN YOUR AREA.

FOR SMALL TEARS USE A SELF-ADHESIVE PATCH KIT. WE RECOMMEND A REPAIR

SHOP FOR LARGER TEARS.

TO PREVENT FLOOR CONDENSATION USE A GROUND CLOTH. PLACING A GROUND

CLOTH UNDER YOUR PRODUCT WILL PROLONG ITS LIFE. GROUND CLOTH SIZE

SHOULD BE SLIGHTLY SMALLER THAN PRODUCT FLOOR SIZE.

PERHAPS WE'VE MISSED SOMETHING IN OUR TROUBLESHOOTING GUIDE. FEEL FREE TO GIVE US YOUR IDEAS ON

"TRICKS OF CAMPING", REPAIR PROCEDURES, FEATURES YOU'D LIKE TO SEE, OR OTHER RECOMMENDATIONS.

SEND THEM TO:

NORTHPOLE LIMITED

23 Town and Country Drive

Washington, MO 63090

(ONLY APPLICABLE ON PRODUCTS WITH FLOOR)

NOTICE!

FOR MISSING PARTS:

1-800-775-1965 or 1-800-366-1599

A Message To Our Customers

Thank you for purchasing a quality product manufactured by NorthPole Limited. As the world leader in outdoor recreational

roducts, we pride ourselves in delivering high quality and customer friendly products. As with any new product, it is very

important to read all the information on safety, assembly/disassembly and care of your new purchase prior to usage.

As a valued customer, your satisfaction is very important to us. We at NorthPole Limited welcome your feedback and

look forward to continuing our relationship with the development of new, innovative products to suit your needs.

Please visit your favorite retailer for other quality products from NorthPole Limited.

IMPORTANT: We advise you to assemble this product at least once at home before going on a trip to ensure that you have

attained a satisfactory knowledge of the assembly process. Being familiar with your product will make it easier if you have

to set up in the dark or under adverse conditions.

IMPORTANT SAFETY AND TIP INFORMATION

TO MAXIMIZE THE ENJOYMENT OF YOUR PRODUCT PLEASE ASSEMBLE AND USE YOUR PRODUCT AS SAFELY AS

POSSIBLE. THE PURPOSE OF THE SAFETY ALERT SYMBOL IS TO CALL YOUR ATTENTION TO POSSIBLE

HAZARDS RELATING TO THE USE AND ASSEMBLY OF YOUR PRODUCT. THE PURPOSE OF THE TIP SYMBOL IS

TO CALL YOUR ATTENTION TO SUGGESTIONS THAT WILL ASSIST YOU IN THE ASSEMBLY/DISASSEMBLY PROCESS

AND ENHANCE YOUR CAMPING EXPERIENCE. WHEN YOU SEE THESE SYMBOLS, PLEASE CLOSELY FOLLOW THE

INFORMATION PROVIDED.

WARNING

• KEEP ALL FLAME AND HEAT SOURCES AWAY FROM THIS TENT FABRIC. This fabric is not fireproof! It is made with

flame resistant fabric, which meets CPAI-84 specifications. The fabric may burn if left in continuous contact with any flame

source. The application of any foreign substance to the fabric may render the flame-resistant properties ineffective.

• Do not erect this product near an open flame.

• Never use any fuel burning, oxygen consuming devices, or any device that produces fumes (including, but not limited to

cooking stoves, lanterns, candles, hibachis, or heaters) in or around your product. Inhalation of fumes may result in

carbon monoxide poisoning, injury and/or death.

• This product is not waterproof!

• Your product is water repellent, however, during heavy rain some leakage may occur. Keep objects from touching the

inside, as objects may cause leakage at the point of contact.

• To prevent seam leakage (floor seams in particular), a seam sealer compound must be applied to the seams. Use

recommended water repellent compounds on our product. Read the label on any product before using. Questions?

Call our Customer Service number.

• Your recreational product is made from synthetic fabric that has been treated and is highly resistant to the sun’s Ultraviolet

(UV) light. No fabric can withstand prolonged exposure to sunlight. UV damage is not covered by the limited warranty.

• Do not spray or apply insecticide or pesticide on your product. It may damage UV resistant and/or water repellent

properties of your product. Any damage caused by applying insecticide or pesticide on your product is not covered

bythe limited warranty.

• Our recreational products are constructed to rigid specifications. They are not made, however, for extreme weather,

climates, or environments. Modification, abuse and extreme weather are some conditions that may adversely affect

the structural integrity.

• Additional precautions may be necessary during inclement or “surprise” weather conditions. Here are some tips that

may help during these times:

Use guy lines to help secure your structure during periods of heavy winds.

Storms or steady rains may collect in water pockets on the roof. This will add weight, which can weaken the overall

structure causing the uprights to collapse. Maintain a watchful eye and remove any water accumulation that may occur.

• Your product must be stored dry. One of the easiest ways to damage your product is storing it while it is wet. Storing a

wet tent as short as 24 hours in warm weather is likely to cause mildew on the fabric. Once mildew sets in, the stains are

permanent. Stains cannot be removed without potential harm to the fabric coatings and are not covered by the limited

warranty.

• If you must close camp in the rain, open your product and set it up to allow it to dry as soon as possible. Even when your

product appears to be dry after use, it is always best to unfold and assure it is completely dry before storing. Hanging it

outside or even leaving loosely clumped in your house for a few days, turning it inside and out to assure it has dried

everywhere, can help prevent damage.

• This product is not machine washable. To clean product, use mild soap and let it dry thoroughly before storage.

Model # 37-91-51 BACKPACK DOME TENT

8 ft. x 6 ft. x 48 in.

✔QTY. DESCRIPTION PART NUMBER

FABRIC BODY

___ 1 Tent Body N/A

POLES

___ 2 Fiberglass, shock-corded Tent Pole- black TPOL-408BK

___ 1Fiberglass, shock-corded Rainfly Pole w/corners-black FPOL-35CR50

If you wish to order a complete set of poles, please use:

___ 1 Pole Set of all Three Fiberglass Poles- black PSET-BK

RAINFLY

___ 1Rainfly w/ 4 S-Hooks; red /grey/ black trim RFLY-RDGY06

CARRY BAG

___ 1 Carry Bag- red CBAG-660RD

UNIVERSAL PARTS

___ 1 Light with manual on/off switch LITEUNIT

___ 1 Pole Bag PBAG-24IN

___ 1 Stake Bag SBAG-10IN

STAKES

___ 1Stake Set of Seven 7 in. steel stakes SSET-7ST7IN

Review your parts list above to make sure all parts listed above have been included in your package.

Please do NOT return product to store.

Call our TOLL FREE Numbers: 800-775-1965 or 800-366-1599 Monday-Friday 7am - 5pm CST

Mention your complete Model Number so that our Representative may assist you!

TPOL-408BK

STEP 1: Verify Package Contents

Verify package contents by emptying contents of

bag(s) and confirming all parts are included and

undamaged. Tip: Do this at home before you

leave on your trip.

STEP 2: Install the Tent Poles

A) Select a smooth level site and spread out your

tent.

B) Extend poles and place in posi-

tion ready for installation. Take a

tent pole and push it through a set

of pole sleeves located at top of the

tent. Repeat process for remaining

tent pole. Poles will cross each

other at the center.

C) After sliding poles through

sleeves, gently flex poles into an

arch and insert ends onto pin-rings at tent base.

Caution: Make sure pole sleeve fabric is evenly

distributed along pole and does not catch at pole

joints. Undue stress could break pole or tear

fabric.

STEP 3: Attach the Rainfly

A) Slide bent rainfly pole through

sleeves located on underside edges

of rainfly.

B) Drape rainfly over tent (pole side

down). Insert tips of bent rainfly pole

into metal grommets located on pole

sleeves next to door.

C) Connect S-hooks on rainfly to pin-rings at tent

base.

STEP 4: Stake the Tent

A) Secure tent by driving stakes

through pin-rings at base of tent.

B) Secure corner of doormat by

driving stakes through webbing loops and one

stake through the grommet in the center of the

doormat.

ASSEMBLY INSTRUCTIONS

THIS RECREATIONAL PRODUCT REQUIRES TWO ADULTS TO ASSEMBLE.

* Unless otherwise specified all instructions will be given assuming the assembler is facing the front opening of the tent.

* Carefully fold out your poles, using caution to prevent snapping the shock-cording. Make sure each pole segment is “seated” into the next

section before flexing the pole during set-up.

DISASSEMBLY INSTRUCTIONS

* Make sure all windows and doors are unzipped to disassemble.

* Store all poles and stakes in their corresponding bags to prevent possible tearing or damage to fabric.

STEP 1:Remove the Stakes

Carefully remove stakes by pulling out the hook

ends. Tip: Do not pull or tug at the stake loops

sewn onto the fabric body. Remove excess soil

from the stakes and store them in their bag.

STEP 2: Remove Rainfly

A) Detach S-hooks that hold down rainfly.

B) Disengage rainfly pole from grommets. Fold

rainfly pole and store in pole bag.

C) Fold rainfly into a rectangular shape the width

of the pole bag.

STEP 3: Take Down Tent

Pull pole out of pin-ring assembly. Take pole out

of sleeve. Collapse poles and put in their bag.

STEP 4: Fold the Tent

Fold tent into rectangular shape the width of pole

bag. You can roll rainfly together with tent in one

step. Lay pole bag at one end of tent and roll

tightly together, slowly squeezing air out as you

go. Store tent in carry bag provided. (Following

these instructions will make it easier to fit tent

into bag.)

CAMPERS WANT TO KNOW

How do I get rid of mildew on my tent?

Mix 1/2cup of LYSOL in 1 gallon of HOT

WATER. Sponge the tent and let dry. Then mix

1 cup of SALT and 1 cup of CONCENTRATED

LEMON JUICE in 1 gallon of HOT WATER.

Sponge the tent and let dry. Store tent in dry,

cool environment.

If your product does not work properly because of a defect in materials or workmanship, NorthPole Limited will, for 6 months from the date of purchase, at its

option either (a) repair our product with new or refurbished parts, or (b) replace it with a new product. The decision to repair or replace will be made by NorthPole

Limited. NORTHPOLE LIMITED RESERVES THE RIGHT TO MAKE SUBSTITUTIONS TO WARRANTY CLAIMS IF PARTS ARE UNAVAILABLE OR OBSOLETE.

If repair is needed during the limited warranty period, the purchaser will be required to furnish a sales receipt as proof of purchase indicating date of purchase,

amount paid, and place of purchase. Product will not be covered under warranty due to damages resulting from misuse, excessive or abusive usage, and/or inclement

weather conditions (i.e. wind storms, hurricanes, lightning storms, tornadoes). Acts of God resulting in damage to tent and its components are not covered under this

limited warranty. In such event, the consumer assumes cost of needed parts. NorthPole Limited is not responsible for normal wear and tear, zipper exhaustion, or the

natural breakdown in materials that occurs with extended use.

UNDER NO CIRCUMSTANCES SHALL NORTHPOLE LIMITED BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow

the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.

NORTHPOLE LIMITED EXPRESSL

Y EXCLUDES ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY

AND FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow the exclusion or limitation of implied warranties, so the above exclusion may not apply to

you.

NOTWITHSTANDING ANYTHING TO THE CONTRARY, NORTHPOLE’S AGGREGATE LIABILITY, WHETHER IN CONTRACT OR TORT, SHALL BE LIMITED TO

ACTUAL DIRECT MONEY DAMAGES IN AN AMOUNT NOT TO EXCEED THE PRICE PAID BY THE END-USER FOR THIS PRODUCT.

HOW TO OBTAIN WARRANTY SERVICE: Call the toll free number during the business hours mentioned below. You must have a copy of your purchase receipt from

an authorized dealer as proof of purchase at time of call.