Novatel High-Speed2go User manual

Device User Manual
3G Mobile Hotspot

3
Contents
4 Welcome
6 Get Connected
11 Product Information
14 Troubleshooting
27 Customer Limited Warranty
30 Record Your Settings

Here’s your new 3G Mobile Hotspot!
The 3G Mobile Hotspot is a compact WiFi router that uses
Comcast High-Speed 2go™service to create a portable
WiFi Hotspot. It allows you to simultaneously connect up
to 5 WiFi enabled devices (such as a laptop, media player,
gaming console, camera, or smartphone) to Comcast’s 3G
mobile Internet service.
Welcome
4

5
Package Contents
The 3G Mobile Hotspot package contains the
following components:
• 3GMobileHotspot(MiFi®2200 by Novatel Wireless, Inc.)
• DeviceUserManual
• Rechargeablelithiumionbattery
• ACpoweradapter
• Carryingpouch
Minimum Requirements
Hardware:
• WiFienableddevice(supportingWiFi802.11b/g)
Service:
• Comcast3GmobileInternetservice
Browsers:
• Ifachangeindefaultsettingsisdesired,useoneofthe
following browsers: Internet Explorer®v6-v8,Safari®,
Mozilla Firefox®

Get Connected
• Beforerstuse,slideoffbackcover,insertthebattery,
closethebatterycover,andconnecttoanACpower
adapter to charge the 3G Mobile Hotspot.
• PressthePower button on the 3G Mobile Hotspot,
andthePowerButtonLEDlightsuptoindicatethatthe
Mobile Hotspot is on.
• FromyourcomputerorotherWiFienableddevice,use
your WiFi manager to access the list of available wireless
network connections.
Tips on Accessing Your Wireless Network:
The steps to connect to a WiFi network vary, depending
upon your operating system and whether you use a
local utility or third-party software, such as the Comcast
Connection Manager.
Generally, you click on an icon (often in the System Tray
for Windows or System Preferences>Network on a Mac)
where you can select “View Available Wireless Networks.”
If you are unfamiliar with wireless networking, consult the
computer help system.
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• Selectandconnecttothewirelessnetwork(SSID)with
the name “Comcast ### Secure” that matches the
SSIDprintedonthestickerafxedtothebackofthe
3G Mobile Hotspot. The “###” characters are unique for
eachHotspot.Belowaresomecommonexamplesof
what you may see on your screen.
Windows 7 Windows Vista
Mac OS X
Connect to a network
Show
Wireless Network Connection
Select a network to connect to
Security-Enabled Network
PHS-6ee
COMCAST 2b4 Secure
Unnamed Network Unsecured network
Unsecured network
Set up a connection or network
Open Network and Sharing Center
All
CancelConnect
Mon4:20PM
AirPort:On
TurnAirPortOff
COMCAST2b4Secure
Conference1
CP-MBR1000
CP1_MBR1000
CTR-040
CTR-70b
CTR-86f
CTR500-9f5
MBR-016
MBR-a5a
MBR1100-358
MBR1100-be4
MySpot-421
PHS-847
PHS-84c
JoinOtherNetwork...
CreateNetwork...
OpenNetworkPreferences...
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Get Connected
continued

• WhenpromptedforaWiFiKey(e.g.,NetworkKey,
SecurityKey,WPAPassword),entertheWiFi Key,
found on the back of your Mobile Hotspot.
• Followon-screeninstructionstocomplete
the connection.
• Congratulations—you’reconnectedtothe
3G Mobile Hotspot!
If you would like to personalize and change your
3G Mobile Hotspot Settings:
• EstablishWiFiconnectiontoyour3GMobileHotspot
(we recommend using your laptop to do so).
• Openyourwebbrowserandenterhttp://settings.
hotspot or http://192.168.0.1intheURLoraddress
window. Press the Enter or Return key.
• LocatetheLoginboxatthetoprightcorner.Enter
“admin”whichisthedefaultAdministrationPassword.
Click the Login button. If you have changed the
AdministrationPassword,youmustenteryour
new password.
Once you have logged in, you can change the
3G Mobile Hotspot settings by going to the Mobile
Hotspot – Home page:
• PersonalizeyourAdministrationPassword.
• FromtheHomepagemainmenu,selectPassword
tochangeAdministrationPassword.Whennished,
click Apply.
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Get Connected
continued

9
Get Connected
continued
• PersonalizeyourdefaultNetworkName(SSID).
• FromtheHomepagemainmenu,selectWiFi, then WiFi
Profiles.FromtheWiFiProlespage,goto“Network
Name (SSID)” and enter your new network name. When
nished,clickApply. Your 3G Mobile Hotspot will restart,
and you will reconnect using your new Network Name.
• PersonalizeyourdefaultWiFiKey(e.g.,NetworkKey,
SecurityKey,WPAPassword).
• FromtheHomepagemainmenu,selectWiFi, then WiFi
Profiles.FromtheWiFiProlespage,goto“Network
Key”andenteryournewWiFiKey.Whennished,click
Apply. Your 3G Mobile Hotspot will restart, and you will
reconnectusingyournewWiFiKey(e.g.,NetworkKey,
SecurityKey,WPAPassword).
Tip: Record Your Settings
Your Mobile Hotspot includes default settings for:
• AdministrationPassword
• NetworkName(SSID)
• WiFiKey(e.g.,NetworkKey,SecurityKey,
WPA Password)
We highly recommend that you go to the back page of this
manual and record your settings. In addition, don’t forget to
record any changes that you make to your settings.

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Get Connected
continued
WARNING: On the “WiFi Profiles” page there is
drop-down menu option to change “Profile”
from Secure to Open (default setting is
Secure). Changing your profile to “Open”
allows anyone within your wireless range
to use your 3G Mobile Hotspot, so please
remember that you are responsible for all
usage, by you or others, that occurs on your
3G Mobile Hotspot.