Novatel Verizon Jetpack MiFi6620L User manual

Contents
JetPack Mifi Components_________________________________________________________________4
Status Indicators________________________________________________________________________5
Charging the Battery ____________________________________________________________________7
To charge the battery: _________________________________________________________________________________ 7
Replacing the Battery __________________________________________________________________________________ 7
Replacing the 4G LTE SIM Card ____________________________________________________________8
To install a new 4G LTE SIM card _________________________________________________________________________ 9
Universal Charging______________________________________________________________________9
Power the Jetpack On and Off _____________________________________________________________9
Power On ____________________________________________________________________________________________ 9
PowerOff ___________________________________________________________________________________________ 10
Welcome Tutorial ______________________________________________________________________10
To access your Wi-Fi Name (SSID) and Wi-Fi Password after the initial power up or a device reset: ___________________ 10
To connect to your Jetpack: ____________________________________________________________________________ 11
To find the name of the Wi-Fi Network (SSID) and Wi-Fi Password on the Jetpack display:__________________________ 11
Using the Jetpack User Interface __________________________________________________________11
To view the current status of your Jetpack:________________________________________________________________ 11
To view your current data usage: _______________________________________________________________________ 12
To access the icon-based menuoptions: __________________________________________________________________ 13
Manage, Monitor and Customize Settings ________________________________________________13
Overview ___________________________________________________________________________________________ 13
Data Usage _________________________________________________________________________________________ 14
Device Connections __________________________________________________________________________________ 14
Wi-Fi Settings _______________________________________________________________________________________ 15
Screen Timeout ______________________________________________________________________________________ 15
Audio On/Off ________________________________________________________________________________________ 16
AudioAlerts _________________________________________________________________________________________ 16
Network Technology _________________________________________________________________________________ 17
Universal Charging ____________________________________________________________________17
To charge your phone or other device using your Jetpack: ___________________________________________________ 17
Wifi Protected Setup ___________________________________________________________________17
To start Push Button WPS: _____________________________________________________________________________ 18
To start PIN Input WPS: ________________________________________________________________________________ 18
Software Updates______________________________________________________________________18
To check for a Software update:_________________________________________________________________________ 18
System Messages _____________________________________________________________________19
Todisplay unread messages: ___________________________________________________________________________ 19
General Jetpack Information _____________________________________________________________20
On Board Device Help __________________________________________________________________20
To display Help options: _______________________________________________________________________________ 20

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➊
➋
➌
➍
JetPack Mifi Components
➓➒
➑
➐
➏
➎
➊ ➋➌ ➍➌
➊ UniversalCharging Port— Use to charge one additional wireless device.
➋ Jetpack Charging Port — Use to connect the wall charger or to tether a device.
➌ Navigation Buttons— Scrolls left/up orright/downthrough available menu options.
➍ Select Button — Use to select a menu option.
➎ Home Screen — Displays the status bar, data usage meter, and menu options.
➏ LED Indicator — When the display is off and the Jetpack is turned on, the LED indicator blinks.
➐ Real-time Data Usage Meter — Displays current data usage in GB and cycle end date.
➑ Status Bar — Provides connection and battery status, network signal strength, roaming status, number of unread messages,
and the number of users connected with Wi-Fi.
➒ Power Button — Powers the Jetpack on and off, and turns display back on when device is in power-savingmode.
➓ Test port — Use for testing and diagnostics.
➊ SIM Card Slot — The SIM card is pre-installed here.
➋ Battery Removal Divot — Insert a fingernail here and lift to remove the battery.
➌ Battery Compartment — The battery contacts connect here.
➍ MasterResetButton— Inserta paperclip in the small hole to resetthe Jetpack to factory settings.

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Status Indicators
DISPLAY ICON DESCRIPTION
No icons The Jetpack is powered off or not receiving power, or the screen is in
power-saving mode.
Network Signal Strength
More bars indicate more signal strength.
Activity Indicator If this icon is displayed, data is being transferred between your Jetpack
and connected device(s).
Network Indicator Displays the type of network to which your Jetpack is connected.
Roaming If this icon is displayed, your Jetpack is connected to a network outside
the home network area.
International Roaming If this icon is displayed, your Jetpack is connected to a network outside
the United States.
Messages If this icon is displayed, you have unread Verizon system messages.
ConnectedDevices If this icon is displayed, it shows the number of devices connected to
your Jetpack.
Battery Charge Indicator Displays remaining battery power
Battery AC Charging Indicator Displays when the Jetpack is connected to the AC charger.
Battery USB Charging Indicator Displays when another device is connected to the Jetpack and charging
via a USB cable.

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CAROUSELICON
Wi-Fi Scroll and select the icon to display the Wi-Fi name, password and URL.
SIM If this icon is displayed, there is no SIM card installed.
If this icon is displayed, your SIM is locked. Real-time data usage meter
will not display.
If this icon is displayed, there is a SIM error. Check to be sure your SIM
card is properly installed.
ConnectedDevices Scroll and select the icon to display the number and IP address of
connected and blocked devices .
DataUsage Scroll and select the icon to view the amount of data used as of the
current date and the usage billing cycle.
Settings Scroll and select the icon to display settings options, includingWi-Fi,
screentimeout, audioon/off, audio
alerts,andnetworktechnology.
Universal Charging Scroll and select icon to display Universal Charging status. Options
include Available, Charging, or Not available.
WPS
Scroll and select icon to set WPS.
Software Update Scroll and select the icon to display the current SW version, and to
download and install an update.
Message Center Scroll and select the icon to display unread messages, and to save or
delete read messages.
About Jetpack Scroll and select the icon to display Internet connection status and
Jetpack information, including model, SW
version, wireless number,
IMEI, and battery level.
Help
Scroll and select the icon to display Jetpack Admin
website connection
instructions, Advanced Features,
WPS, Unlock SIM, and Tips.
FRONTPANEL
Power Indicator When the display is off and the Jetpack is turned on, the Power
indicator blinks.

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Charging the Battery
IMPORTANT: Before you use your Jetpack, be sure to charge the battery for at least three hours to ensure a full initial charge.
When fully charged, the battery has up to 20 hours of life.
To charge the battery:
➊ Connect the micro USB end of the charger into the charging port of the Jetpack.
➋ Plug the other end of the wall charger into the appropriate electrical outlet.
Replacing the Battery
➊ Press your finger against the battery door removal tab, then lift and remove the battery cover. Set the cover aside.
➋ Insert your finger into the battery removal divot and lift the battery out of the battery compartment.
➌ Align the gold-colored contacts on the new battery with the gold-colored contacts on the MiFi 6620L and gently slide the
battery into place.

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➍ Replace the cover by setting it on the Jetpack where the notches align, then press on the cover until it clicks into place and is
flat across the entire bottom surface.
Replacing the 4G LTE SIM Card
Your SIM (Subscriber Identity Module) card is a small rectangular plastic card that stores your phone number and important
information about your wireless service. Your Jetpack comes with the SIM
card and battery already installed.
To remove the 4G LTE SIM card:
1. Remove the battery cover located on the underside of the Jetpack.
2. Remove the battery from the back of the Jetpack by inserting your fingernail into the battery removal divot and lifting
the battery out of the battery compartment.
3. Locate the SIM Card protector and lift to open.
4. Push the SIM Card toward the SIM Card slot to release, then carefully slide the card backwards to remove.
Should your 4G SIM card be lost or damaged, contact your network operator.

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To install a new 4G LTE SIM card
➊ Remove the battery cover located on the underside of the Jetpack.
➋ If necessary, remove the SIM card from the outer card, being careful not to touch the gold-colored contacts.
➌ Hold the card with the gold-colored contact points facing down.
➍ Insert the SIM card into the slot. The SIM card MUST remain in the SIM card slot when in use.
CAUTION! Do not bend or scratch your SIM card. Avoid exposing your SIM card to static electricity, water, or dirt.
Universal Charging
The universal charging port allows you to charge an additional device using your Jetpack. To charge an additional device:
➊ Slide the port shield to expose the USB universal charging port.
➋ Connect the USB cable to the device to be charged.
➌ Connect the other end of the USB cable to the Universal Charging port on the Jetpack.
Power the Jetpack On and Off
Power On
Press the Power Button until the Jetpack display lights up. After the initial startup screens display, the Home screen
and menu options are available.

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Power Off
Press and hold the Power Button until the display shows MiFi. The Jetpack will continue its shutdown process for
several seconds and then automatically turn off the display.
You can connect your Wi-Fi enabled device to your Jetpack using Wi-Fi. Your computer, tablet, or other Wi-Fi enabled devices
need Wi-Fi capability and Internet browser software.
Welcome Tutorial
The JetpackWelcome Tutorial displays upon initial power up.
➊ Power on your Jetpack for the first time to display the Welcome Tutorial screen.
➋ Press the select button to navigate through the tutorial screens.
Welcome Tutorial
Navigating Your Jetpack Connect to the Jetpack Universal Charging
To access your Wi-Fi Name (SSID) and Wi-Fi Password after the initial power up
or a device reset:
➊ Power on your Jetpack.
➋ Select Wi-Fi Name/Password to display the Wi-Fi Name/Password page.
➌ Select More to display the Wi-Fi Settings page and display your Admin Password. Press the select button to exit and return
to the Home screen and menu options.
Wi-Fi Name/Password Option Display Wi-Fi Name/Password Display Wi-Fi Settings Directions

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To connect to your Jetpack:
➊ Turn on your Wi-Fi enabled device and turn on your Jetpack using the power button. The Jetpack display will light up.The
Jetpack broadcasts its own wireless network and name.
➋ Open the Wi-Fi application or controls on the computer or Wi-Fi enabled device that you want to connect to your Jetpack
and find the Wi-Fi name (SSID).
➌ When prompted, enter your Wi-Fi Network password. The Jetpack Home screen should now show an additional connected
device. Your Wi-Fi enabled device is now connected to the Internet.
IMPORTANT Charge the battery completely before you connect your computer to your Jetpack.
The Jetpack as a wireless mobile hotspot to connect your computer and up to a total of 15 Wi-Fi enabled devices to the mobile
broadband network. The Jetpack is powered on as soon as you press and hold the power button and the display turns on.
To find the name of the Wi-Fi Network (SSID) and Wi-Fi Password on the Jetpack
display:
➊ Select Wi-Fi Name/Password to display the Wi-Fi Name/Password page.
➋ Find the Wi-Fi name and password and enter into your tablet/computer.
➌ Select More to display the Wi-Fi Settings page for directions to access advanced settings.
Press the select button to exit and return to the Home screen and menu options.
Wi-Fi Name/Password Option Display Wi-Fi Name/Password Display Wi-Fi Settings Directions
Using the Jetpack User Interface
From the Jetpack display you can check your Jetpack status, view your current data usage, and access an icon-based menu by
using the Navigation and Select buttons.
To view the current status of your Jetpack:
➊ Press the power button to turn on the Jetpack and display the Home screen. The status bar is at the top of the screen.
➋ Check the status indicators for network signal strength , data traffic activity , unread Verizon system messages ,
active roaming /international roaming , connected
devices , and battery strength .

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To view your current data usage:
➊ Use the real-time data usage meter on the Home screen to check your data usage and billing cycle schedule.
Jetpack Display Home
➋ If SIM Lock is turned on, or if another device is connected to the Universal Charging port and being charged, the Data Usage
meter will not display. Scroll to the Data Usage icon and
press the select button to view your current data usage details.
SIM Lock Turned On Retrieve Data Usage Data Usage Display

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To access the icon-based menu options:
From the Home screen, use the navigation buttons to move left or right to highlight the desired Menu option, then press the
select button to open the highlighted option. Continue
to press the select button to move through any additional screens.
Press Select to Open Option Menu
Scroll Up/Down to Desired Option Press Select to View Desired Option
Press Select to go Back to Option Menu Scroll down to the Exit Option Press/Hold Select to Return Home
Manage, Monitor and Customize Settings
Overview
➊ Power on your Jetpack by pressing and holding the power button until the display lights andthe Home screendisplays.
➋ Use the status bar to monitor network signal strength, data activity, roaming, messages, connected devices, universal
charging, and battery life.
➌ Use the Real-time Data Usage meter to monitor current data usage and billing cycle schedule.
➍ Use the navigation buttons to scroll to the desired Menu option.
➎ Press the select button to open the selected Menu screen.
➏ To return to the Home screen from any other screen, press and hold the select button until the Home screen displays.
Jetpack Status
Real-time Data Usage
Scroll & Select

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Data Usage
➊ Power on your Jetpack by pressing and holding the power button until the display lights andthe Home screendisplays.
➋ Use the navigation buttons to scroll to the desired Menu option.
➌ Press the select button to open the selected Menu screen.
➍ To return to the Home screen, press/hold the select button to exit the selected Menu screen.
Home Screen Displays
Scroll to Desired Menu Option
Press Select Button to Exit
➊ Use the real-time data usage meter on the Home screen to check your data usage and billing cycle schedule.
Real-time Data Usage
➋ For an expanded view of your data usage information, or if Data Usage information is not available on the Home screen, use
the navigate button to scroll to the Data Usage icon and
press the select button to display current data usage date, data usage
meter, amount of data
used/total available in GB, and the billing cycle end date. Press/hold the select button to exit and
return to the Home screen.
Thereal-timedatausagemeterwillnotdisplaywhenSIMlockisturnedonorwhenanotherdevice is connected to the Jetpack via the Universal
Charging port.
Data Usage Option
Getting Usage Data
Data Usage & Billing Cycle
Device Connections
➊ To display Wi-Fi enabled devices currently connected to or blocked from your Jetpack, use the navigation button to scroll to
the Devices icon and press the select button.
➋ Select the Wi-Fi Devices option to display the type, name, DNS and MAC details for each device connected to the Jetpack
Network, and to block or unblock each device.

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➌ Select the Blocked Devices option to display the type, name, DNS and MAC details for each blocked device, and to unblock
any of the blocked devices.
➍ Select the USB Tethering option to display the type, name, DNS and MAC details for a tethered device, and to block or
unblock this device.
➎ Press/hold the select button to close the Connected Devices screen and return to the Home screen.
Connected Devices Option
Select Wi-Fi Devices Option
Connected Device Detail
Exit Connected Devices
Wi-Fi Settings
➊ On the Home screen, navigate to the Settings icon and press the select button to open the Settings select screen and display
Settings options.
➋ Navigate to the Wi-Fi option and press the select button to display the Wi-Fi settings options. The settings options include:
Wi-Fi Turn On/Turn Off, and Band 2.4 GHz/5GHz.
➌ Select the desired Wi-Fi setting, and press select to save the setting and return to the Settings select screen.
➍ Navigate to the Exit option, or press/hold the select button to return to the Home screen.
Settings Option Wi-Fi Settings Change Wi-Fi Band
Screen Timeout
➊ On the Home screen, navigate to the Settings icon and press the select button to open the Settings select screen and display
Settings options.
➋ Navigate to the Screen Timeout option and press the select button to display the Screen Timeout settings options. The
settings options include: after 30 seconds, after 1 minute,
after 2 minutes, after 5 minutes, after 10 minutes, and never. The
current setting will be
selected when the screen is displayed.
➌ Select the desired Screen Timeout setting, and press select to save the setting and return to the Settings select screen.
➍ Navigate to the Exit option, or press/hold the select button to return to the Home screen.
Settings Option
Select Screen Timeout
Set Screen Timeout

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Audio On/Off
➊ On the Home screen, navigate to the Settings icon and press the select button to open the Settings select screen and display
Settings options.
➋ Navigate to the Audio On/Off option and press the select button to display the Audio On/Off settings options. The settings
options are Turn On and Turn Off. Setting Turn Off will disable
all audio on the Jetpack.
➌ Select the desired Audio On/Off setting, and navigate down to Back, then press the select button to save the setting and
return to the Settings select screen.
➍ Navigate to the Exit option, or press/hold the select button to return to the Home screen.
Settings Option Select Audio On/Off Set Audio On/Off
Audio Alerts
➊ On the Home screen, navigate to the Settings icon and press the select button to open the Settings Select screen and display
Settings options.
➋ Navigate to the Audio Alerts option and press the select button to display the Audio Alerts settings options. Alert settings
include Alert Information, Startup/Shutdown, Low battery,
Critical low battery, Charging Jetpack, Charging complete, External
charging, USB mode, SIM
errors, New message, Software Update, Roaming, Wi-Fi turned off, Network selection, and Back. The
current settings are displayed for each alert.
➌ Select the desired setting for each alert, and press the Turn On/Turn Off to save the setting.
➍ Navigate to the Back option to return to the Settings options, or press/hold the select button to return to the Home screen.
Settings Option Select Audio Alerts Set Audio Alerts

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Network Technology
➊ On the Home screen, navigate to the Settings icon and press the select button to open the Settings Select screen and display
Settings options.
➋ Navigate to the Network Technology option and press the select button to display the Network Technology screen with the
available technology options.
➌ Navigate to the desired technology option and press the select button.
➍ Navigate to the Back option and press the select button to return to the Settings options, or press/hold the select button to
return to the Home screen.
Settings Option
Select NetworkTechnology
Set Network Technology
Universal Charging
Universal Charging allows you to charge your phone or other device using your Jetpack. You can also set battery charging
limits, check current charging availability, and customize your device preferences.
To charge your phone or other device using your Jetpack:
➊ On the Home screen, scroll to the Universal Charging icon and press the select button to display an animation showing how
to connect and charge a phone or other device using the
Universal Charging port.
➋ Select More to display charging status.
➌ Select Exit to return to the Home screen.
Universal Charging Option Instruction Animation Instruction Animation Current Charging
Availability
Wifi Protected Setup
WiFi Protected Setup is a system that allows Wi-Fi devices to connect to a Wi-Fi network without having to manually
enter the
network key, and is accessible through the Jetpack display. Not all computers and tablets have this ability; check your device
manual for WiFi Protected Setup OR WPS for more details.

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To start Push Button WPS:
➊ On the Home screen, scroll to the WPS icon and press the select button to display WPS Method options.
➋ Navigate to the Start Push Button option and press the select button. WPS starts and you have 2 minutes to press the WPS
button on the Wi-Fi device you want to connect to your Jetpack to complete automatic setup.
➌ To exit the Push Button WPS option and return to the Home screen, navigate to Exit and press the select button.
WPS Option
Start Push Button Method
Push Button WPS Started
Exit WPS Setup
To start PIN Input WPS:
➊ On the Home screen, scroll to the WPS icon and press the select button to display WPS Method options.
➋ Navigate to the PIN Input option and press the select button. Follow the instructions on the screen to enter a PIN and
connect the selected Wi-Fi device to your Jetpack.
➌ To exit the PIN Input WPS option and return to the Home screen, navigate to Exit and press the select button.
WPS Option Select PIN Input Method Input PIN Exit WPS Setup
Software Updates
Software Update allows you to view the current software version and when the last check was made for updates, lists available
updates, and provides an update history. You can also download and
install a new update using your Jetpack device.
To check for a Software update:
➊ On the Home screen, scroll to the Software Update icon and press the select button to display the current Software Version
and last check for an update. Press the select button to
move to the Software Update page.
➋ Select Yes, then press the select button to check for an update. If an update is available, you can choose to download and
install the update using your Jetpack device.

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➌ Press/hold the select button to return to the Home screen.
Software Update option Select Yes to Check Checking for New Version Update Status
System Messages
Messages displays the number of unopened Verizon system messages sent to your Jetpack, and allows you to read and retain
or delete each message.
To display unread messages:
➊ On the Home screen, scroll to the Messages icon and press the select button to open the first unread message.
➋ To delete the message, press the select button. To retain the message, use the right scroll button to move to the next unread
message.
➌ When No More Messages displays, press the select button to exit and return to the Home screen.
Select Messages Scroll Right to Next
Message
Press Select to Delete Press Select Button to Exit

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General Jetpack Information
About Jetpack displays information about your Jetpack, including Internet and roaming status,
model and version, wireless
and IMEI number, and battery charge level.
➊ On the Home screen, navigate to the About Jetpack icon and press the select button to open the Internet Status screen and
display status information, including connection, network,
technology, signal SNR and roaming.
➋ Press the select button to navigate to the Jetpack Info screen and display model number, version, wireless number, IMEI, and
battery level.
➌ Press the select button to exit the Jetpack Info screen and return to the Home screen.
About Jetpack Option Internet Connection Status JetpackDetails
On Board Device Help
Help displays directions for connecting to the Jetpack Admin website and accessing Advanced Features, WPS, and Unlock
SIM. The Tips option provides device usage information.
To display Help options:
➊ On the Home screen, navigate to the Help icon and press the select button to open the Help screen options. Help options
include Jetpack Admin website, Advanced Features, Wi-Fi
Protected Setup (WPS) Unlock SIM, and Tips.
➋ Use the up/down scroll buttons to highlight the desired Help option, then press the select button to display option choices
and information.
➌ Use the down scroll button to highlight Exit or Back, and press the select button to return to the Help options.
Help Option Select Jetpack Admin Jetpack Admin Website Info Select Advanced Features

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Return to Help Options Select WPS WPS Info Unlock SIM
➍
Use the right/down scroll button to highlight Exit and return to the Home screen.
Unlock SIM Info Select TIPS Tips Info Return to Home page