Novatel MiFi 2372 Specification sheet

2372
IntelligentMobileHotspot

©2010 Novatel Wireless, Inc. All rights reserved. The information contained in this document is subject to change without notice and
should not be construed as a commitment by Novatel Wireless, Inc.
Patents and Licenses
Visit www.novatelwireless.com/patents for a complete list of all Novatel Wireless patents.
Software License
Proprietary Rights Provisions:
The software drivers provided with this product are copyrighted by Novatel Wireless and/or Novatel Wireless’suppliers.
Although copyrighted, the software drivers are unpublished and embody valuable trade secrets proprietary to Novatel
Wireless and/or Novatel Wireless’suppliers. The disassembly, decompilation, and/or Reverse Engineering of the
software drivers for any purpose is strictly prohibited by international law. The copying of the software drivers, except
for a reasonable number of back-up copies is strictly prohibited by international law. It is forbidden by international law
to provide access to the software drivers to any person for any purpose other than processing the internal data for the
intended use of the software drivers.
U.S. Government Restricted Rights Clause:
only “Restricted Rights”in the software drivers and their Documentation.
U.S. Government Export Administration Act Compliance Clause:
It is forbidden by US law to export, license or otherwise transfer the software drivers or Derivative Works to any country
where such transfer is prohibited by the United States Export Administration Act, or any successor legislation, or in
violation of the laws of any other country.
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Novatel Wireless is a trademark of Novatel Wireless, Inc., and the other trademarks, logos, and service marks (collectively
the “Trademarks”) used in this user manual are the property of Novatel Wireless or their respective owners. Nothing
contained in this user manual should be construed as granting by implication, estoppel, or otherwise, a license or right
of use of Novatel Wireless or any other Trademark displayed in this user manual without the written permission of
Novatel Wireless or its respective owners.
• MobiLink, Novatel Wireless, and the Novatel Wireless logo are all trademarks of Novatel Wireless, Inc.
• MiFi and the MiFi logo are registered trademarks of Novatel Wireless, Inc.
• Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States
and/or other countries.
• Apple®, Mac®, and Mac OS® are trademarks of Apple, Inc., registered in the U.S. and other countries.
• SDHC, SD Card, and the SD logo are trademarks of SD-3C LLC.
The names of actual companies and products mentioned in this user manual may be the trademarks of their respective
owners.
FCC ID: NBZNRM-MIFI2372
IC ID: 3229A-MIFI2372
PN: 90026236_R1.1_DRAFT5_09.03.10
Please visit www.novatelwireless.com for the latest information about your device.

Contents
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
MiFi Device Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
PackageContents ....................................................................... 2
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
MiFi Landing Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
UsingtheDevicefortheFirstTime........................................................... 3
Components................................................................................ 4
Power Sources for Your MiFi Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
LED States. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
ConnectionLED..................................................................... 6
Wi-Fi LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installing the SIM Card, Battery, and Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
InstalltheSIMCardandBattery.......................................................... 7
Remove the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Battery Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Wi-Fi Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
SetUpaWi-FiConnection ..............................................................12
LogintotheMiFiLandingPage .........................................................13
Congure Your MiFi Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
SetUpWirelessSecurity ....................................................................17
ChangetheAdministrativePassword................................................17
EstablishaSecureProle............................................................18
Using MiFi and Sharing Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
SettingUpaTemporaryHotspot............................................................21
Using a microSDHC Card With Your MiFi Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Insert the microSDHC Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
EnableFileSharingonYourMiFiDevice .................................................25
Access Shared Files on the microSDHC Card Wirelessly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
AccessingMiFiFeatures................................................ 27
MiFi Landing Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
OpentheAdministrationSection........................................................28
Navigation Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
StatusIcons ............................................................................29
Landing Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Widgets................................................................................31
AdministrationPage....................................................................31
MiFiSettings ...............................................................................32
MiFiSettingsMenuBar .................................................................32

ApplicationsMenu .....................................................................33
LandingPageSettings..............................................................34
WiFi Conguration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
WiFiMenuOptions .....................................................................35
WiFiStatus .............................................................................36
WiFiProles............................................................................37
MACFilter..............................................................................41
WiFiSettings ...........................................................................43
Internet Conguration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Internet Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Internet Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
InternetConnection................................................................45
TCP/IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
InternetProles ........................................................................47
SIM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
InternetDiagnostics....................................................................50
InternetSettings........................................................................51
RouterConguration.......................................................................53
RouterMenu...........................................................................53
PortFiltering ...........................................................................54
PortForwarding........................................................................57
TCP/IP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Router Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
System Conguration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
System Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
SystemStatus ..........................................................................61
SoftwareUpdate .......................................................................62
PowerManagement....................................................................63
Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
SystemSettings ........................................................................65
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Common Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
UsingtheMasterResetButton..............................................................72
Product Specications and Regulatory Information . . . . . . . . . . . . . . . . . . . . . . 73
ProductSpecications......................................................................74
Regulatory.................................................................................75
Safety Hazards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
ProperBatteryUseandDisposal ............................................................78
LimitedWarrantyandLiability ..............................................................79
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

MiFi Device Overview
Using the Device for the First Time
Installing the SIM Card, Battery, and Drivers
Wi-Fi Setup
Set Up Wireless Security
Getting Started
1

2
MiFi Device Overview
The Novatel Wireless MiFi Intelligent Mobile Hotspot device (model 2372) is your access point to
the Internet anywhere you are. It acts as an Intelligent Mobile Hotspot for up to ve Wi-Fi-enabled
devices with a MiFi Landing Page fo quick and easy information.
You can connect any 802.11 b/g wireless device to your MiFi device. You can establish a secure
prole so that others cannot use your MiFi device unless you allow them. [See Wi-Fi Setup (page
12).] You can also establish temporary settings to allow up to ve devices to connect with your MiFi
device without you having to give them your security settings. [See Setting Up a Temporary Hotspot
(page 21).]
Package Contents
•MiFi Intelligent Mobile Hotspot device
•USB cable
•Rechargeable battery
•AC mains charger
•Quick Start Guide
System Requirements
To connect your MiFi device to the mobile broadband network using a Wi-Fi connection and to
manage your MiFi device through the MiFi Landing Page, you need the following:
•A device supporting Wi-Fi 802.11 b/g
•Internet browser software. For example: Microsoft Internet Explorer 6.0 or higher, Firefox,
Safari, Opera, Chrome
MiFi Landing Page
Your MiFi device has a built-in web page to manage your MiFi device’s Wi-Fi network, set up a
temporary hotspot, share les on your MiFi device’s Wi-Fi network, and more.
[See MiFi Landing Page (page 28).]

3
Using the Device for the First Time
To get started, follow these steps.
➊ Install the SIM card, then insert and charge the battery. [See Install the SIM Card and Battery
(page 7).]
➋ Turn on your MiFi device, then connect to it using your computer’s Wi-Fi connection. [See
Wi-Fi Setup (page 12).]
➌ After you connect your computer with Wi-Fi, log in to the MiFi Landing Page. [See Login to
the MiFi Landing Page (page 13).]
➍ After you log in to the MiFi Landing Page, click Connect to connect your MiFi device to the
Mobile Broadband network.

4
Components
➊ microUSB Port — The AC charger, USB cable, and optional car charger connect here.
➋ microSDHC Slot — Removable memory storage slot supports microSDHC cards (microSDHC
card not included).
➌ Wi-Fi LED — Indicates Wi-Fi connection status. [See LED States (page 6).]
➍ Power Button / Connection LED — Powers on and o the device. The Connection LED
provides connection and battery status. [See LED States (page 6).]

5
R
➎
➏➐
➑
XXXX_XXXX_XXXX
Wi-Fi Key may not be applicable
with all operators.
➎ Battery / SIM Compartment — The battery and SIM card are placed here.
➏ Master Reset Button — Resets the device to factory default settings. [See Using the Master
Reset Button (page 73).]
➐ SIM Card Slot — The SIM card is inserted here.
➑ SSID Label — The SSID is located on the inside of the battery door.
Power Sources for Your MiFi Device
Your device will work from its battery or when plugged into a power source.
•Battery — The battery lasts up to four hours. Charge the battery by plugging in the AC
adapter or optional car charger. While the battery is charging the Power/Connection LED
ashes amber. When the battery is fully charged, the LED is solid amber.
•Wall power or car charger — Use the device by plugging it into either a wall socket or a
vehicle using the optional car charger accessory. The MiFi device battery charges while it is
plugged in.
•USB power from a computer — The battery charges while it is plugged in to a computer.
Charging the battery through the USB port is slower than charging it with AC or vehicle
power. The device must be turned o when charging through the USB port to ensure an
adequate charge increase.

6
LED States
Connection LED
LED Color Status Description
No light O, and the
Power Button
LED is also o
The device is powered o or otherwise not receiving power.
Red Blinking:
Solid:
Low battery.
Device error. [See Common Problems and Solutions (page 70).]
Amber Blinking:
Solid:
The battery is charging.
The battery is fully charged.
Green Blinking:
Solid:
A GPRS or EDGE network is available, but not connected.
Connected to a network using GPRS or EDGE service.
Blue Blinking:
Solid:
A UMTS network is available, but not connected.
Connected to a network using UMTS service.
Violet Blinking:
Solid:
An HSPA network is available, but not connected.
Connected to a network using HSPA service.
Wi-Fi LED
LED Color Status Description
No light O: Wi-Fi is o or disabled.
Blue Blinking:
Solid:
On with users connected.
On with no users connected.

7
Installing the SIM Card, Battery, and Drivers
Install the SIM Card and Battery
Insert the SIM card, and then insert and charge the battery.
IMPORTANT The battery must be fully charged (for a minimum of four hours) before using
your MiFi device for the first time. After the initial use and set up, you may use the device with
the battery or AC mains charger.
The battery door cover on your MiFi device slides open and closed. No tools are required to
remove or install the battery or battery door. Using any type of tool could result in damage to the
device and to the battery. If excessive force appears necessary to move the door or remove the
battery, please return the MiFi device to your carrier or where you purchased your MiFi device.
➊ Place your MiFi device on a at surface with the battery door side up.
➋ Hold the MiFi device in both hands with the label end of your MiFi device near the palms of
your hands.
➌ Place each thumb on the triangle-shaped traction bars near the corners of the MiFi device
battery door.
➍ Using normal thumb pressure on the traction bars, slide the battery door away from you.
➎ The door should move approximately 0.6 cm (1/4 inch) before it clicks and stops moving.

8
➏ Remove the door by picking up the edge of the battery door that moved over your ngers.
➐ Insert the SIM card into the SIM slot as shown.
➑ Insert the battery, lining up the contact points as shown, and then replace the door.
➒ Connect the AC mains charger to your MiFi device and charge at least four hours before use.
The power button LED ashes while charging and glows solid when charging is complete.

9
Remove the Battery
WARNING! Never use tools, knives, keys, pens or any type of object to force the door open or
to remove the battery. Using any of these types of objects could result in puncturing the MiFi
battery.
➊ Place your MiFi device on a at surface with the battery door side up.
➋ Hold the MiFi device in both hands with the label end of your MiFi device near the palms of
your hands.
➌ Place each thumb on the triangle-shaped traction bars near the corners of the MiFi device
battery door.
➍ Using normal thumb pressure on the traction bars, slide the battery door away from you.
➎ The door should move approximately 0.6 cm (1/4 inch) before it clicks and stops moving.
➏ Remove the door by picking up the edge of the battery door that moved over your ngers.

10
➐ Pull the battery up slightly so that it will move over the edge of your MiFi device.
➑ Slide the battery out of the battery well.

11
Battery Tips
WARNING! Use only batteries and chargers with your device that have been approved by
your network operator or by Novatel Wireless. Always use Novatel Wireless original batteries and
chargers. The warranty does not cover damage caused by non-Novatel Wireless batteries and/or
chargers.
•It normally takes at least four hours to fully charge the battery.
•Do not use sharp objects to access the battery well, this may damage the device and the
battery.
•Do not use excessive force to remove the battery or to access the battery well.
•If your MiFi device is connected to a computer using a USB cable, the battery charges.
•When one device is accessing mobile data while your MiFi device is using battery power, the
device lasts up to four hours.
•The battery discharges more rapidly as additional devices access your MiFi device.
•Battery life depends on the network, signal strength, temperature, features, and accessories
you use.
•You can use your device while the battery is charging, however it will take longer to charge
the battery.
•Your device also works with an approved car charger.
•New batteries or batteries stored for a long time may take more time to charge.
•When charging your battery, keep it near room temperature.
•When storing your battery, keep it uncharged in a cool, dark, dry place.
•Never expose batteries to temperatures below -10°C (14°F) or above 45°C (113°F).
•Never leave the device in an unattended vehicle due to uncontrollable temperatures that
may be outside the desired temperature for this device.
•Some batteries perform best after several full charge/discharge cycles.
•It is normal for batteries to gradually wear down and require longer charging times. If you
notice a change in your battery life, it is probably time to purchase a new battery.
IMPORTANT Whenever you remove or insert either the battery or the SIM card, ensure your
MiFi device is not connected to any device or power source. Never use tools, knives, keys, pens or
any type of object to force the door open or to remove the battery. Using any of these types of
objects could result in puncturing the MiFi device battery.
WARNING! The failure to use approved batteries and chargers may increase the risk that your
device will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property
damage.

12
Wi-Fi Setup
To properly set up your MiFi device, you need to do both of the following tasks:
•Set Up a Wi-Fi Connection
•Set Up Wireless Security
IMPORTANT Your MiFi device is pre-configured with your network operator settings. If your
MiFi device is unable to pre-configure your settings, you need the Access Point Name (APN) from
your network operator plus any username, password, or other information they may have given
you. If you do not have this information, contact your network operator before attempting to set
up your MiFi device.
Set Up a Wi-Fi Connection
Your MiFi device should be pre-congured for your network operator right out of the box and you
can connect to the default Network Name (SSID) found on the sticker inside the battery door. [See
Connect to your MiFi device: (page 12).]
If it is not pre-congured, setting up the Wi-Fi connection requires two steps:
•Connect to your MiFi device
•Congure your MiFi device for your network operator (Not required for most users.)
NOTE The battery should be fully charged before using MiFi device the first time.
To connect in Wi-Fi Mode, your MiFi device must be powered with a charged battery, with an AC
mains charger, or car charger.
Connect to your MiFi device:
➊ Press the power button.
Your MiFi device powers on and starts up. When the power LED is ashing and the Wi-Fi LED
solid, the device is ready for you to connect another device (such as your computer) to it.
➋ Use your normal Wi-Fi manager on your computer to locate the MiFi device network name
(SSID) and select it.
NOTE If your device was pre-configured, the network name was printed on the inside of the battery door.
If your device was not pre-configured, select the network name that has MiFi_2372 in the name.
Tip! Windows only: The steps to connect to a Wi-Fi network vary depending on your operating system
version and whether you use the native application or third-party software.

13
➌ Windows: Click Connect.
Mac OS X: Click the MiFi device network name.
If your unit was not pre-congured, the Wi-Fi LED ashes to show the connected status.
Continue to “Congure your MiFi device for your network operator:” on page 15.
Login to the MiFi Landing Page
➊ From your computer’s Web browser, type http://mi.mlp (alternatively, http://192.168.1.1) in
the address bar and press the Enter or Return key.
Your MiFi device’s Landing page opens. This is the login page to the MiFi Administration
section and it also provides access to your microSDHC card.

14
➋ Click Login, type admin into the eld in the upper right corner of the window, check the
Remember Me box, and then click Login.
The Home page for the Administration section opens.

15
Congure Your MiFi Device
IMPORTANT Your network should be preconfigured on your device. If your network is not
preconfigured, follow these steps to configure your MiFi device for your network operator.
Your network operator should have given you instructions with your APN (and user name and
password, if required). Be sure you have and follow those instructions.
Configure your MiFi device for your network operator:
➊ Log in and then click Settings. [See Login to the MiFi Landing Page (page 13).]
➋ Select Settings > Internet > Proles.
The Internet Proles – Set Internet Prole page opens.

16
➌ Select the prole for your network operator from the Prole list and click the Edit Internet
Prole button.
The Internet Proles – Edit Prole page opens.
➍ If you wish, change the Prole Name to something more descriptive, for example, My MiFi.
➎ Enter the APN, Username, Password, and other information you were given by your network
operator .
➏ Click Apply.
➐ Click the Return to Prole List link.
➑ Click Apply on the Internet Proles – Set Internet Prole screen to activate the settings.
Tip! You may want to set Autoconnect to have your MiFi device connect to the network whenever it is
powered on.
➒ Set up wireless security for your MiFi device network. [See Set Up Wireless Security (page 17).]
WARNING! It is highly recommended that you set up security for your MiFi device at this time.
If you do not configure security for your wireless network, data on your network will be easily
accessible to others.