Novatel MiFi 2200 Mobile Hotspot User manual

Anette Farrell for Novatel Wireless
9645 Scranton Road
San Diego, CA 92121
Phone: [phone]
TITLE: GSG_MiFi2200 Sprint RETAIL* (Cover and Pages)
Rev.1 4/08/09- Anette Farrell - INITIAL RELEASE
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MiFi™ 2200 Mobile Hotspot
by Novatel Wireless
www.sprint.com
© 2009 Sprint. Sprint and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.

Table of Contents
Your MiFi 2200 Device. . . . . . . . . . . . . . . . . . . . . . . . i
How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . i
Section 1: Introducing the MiFi 2200 . . . . . . . . . . . 1
1A. Introducing the MiFi 2200 . . . . . . . . . . . . . . . . 2
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . 2
Section 2: Setting Up and Using the
MiFi 2200 Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2A. Setting Up Your Sprint Account . . . . . . . . . . . 4
Setting Up Your Device On Your Sprint Account . . . 4
2B. Charging the Battery . . . . . . . . . . . . . . . . . . . . . 5
Inserting and Charging the Battery . . . . . . . . . . . . . . 5
Battery Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2C. Using Your MiFi 2200 Device . . . . . . . . . . . . . 9
Connecting to the MiFi 2200 . . . . . . . . . . . . . . . . . . . . 9
Using the Device Outside of the United States . . . . 10
Contacting Sprint Customer Service . . . . . . . . . . . . 10
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2D. Configuring the MiFi 2200 Device . . . . . . . 13
Opening the Browser Interface . . . . . . . . . . . . . . . . . 13
Setting Up a Temporary Hotspot . . . . . . . . . . . . . . . 15
Section 3: Technical Specifications,
Regulatory and Safety Information,
Warranty, and Glossary . . . . . . . . . . . . . . . . . . . . . 17
3A. Technical Specifications . . . . . . . . . . . . . . . . 18
LED Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Environmental Specifications . . . . . . . . . . . . . . . . . . 19
Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . 19
CDMA Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3B. Regulatory Information . . . . . . . . . . . . . . . . . 21
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Limitation of Liability . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Additional Information and Updates . . . . . . . . . . . . 24
3C. Important Safety Information . . . . . . . . . . . . 25
Important Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Safety and Hazards . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Proper Battery Use and Disposal . . . . . . . . . . . . . . . 26

3D. Novatel Wireless Limited Warranty
and Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3E. Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

i
Your MiFi 2200 Device
Thank you for purchasing a Novatel Wireless MiFi 2200
Mobile Hotspot. This device offers more freedom than
ever before. No wires, no cables—just access to your
data when you need it. The power of the Internet is truly
at your fingertips.
How to Use This Guide
The advantages of Sprint are as clear as each wireless
connection you make. With Sprint service, we give you
what you really want from a wireless service provider—
clear connections, easy-to-understand service plans,
and self-servicing options for managing your account.
All this is designed to make your life easier and worry-
free.
We know you’re eager to start using your device right
away, and the sections of this guide are designed to
help you do just that.
The first section (page 1) gives an overview of
the device package contents.
The second section (page 3) guides you
through the steps required to set up and use
your device.
The third section (page 17) lists technical
specifications and regulatory, safety, and
warranty information for your device. There is
also a glossary of technical terms used in this
guide.

ii
Getting More Information About the
Device and Service
This guide describes how to set up and use the device.
To learn how to use all the features of your device and
its browser interface, consult the user guide (available
at www.sprint.com) or online help.

Section 1
Introducing the MiFi 2200

2 Section 1A. Introducing the MiFi 2200
Section 1A
Introducing the MiFi 2200
⽧Package Contents (page 2)
⽧Care and Maintenance (page 2)
This section introduces your MiFi 2200 device.
Package Contents
Your MiFi 2200 device package contains the
following components:
䢇MiFi 2200 by Novatel Wireless
䢇AC charger
䢇Standard Lithium (Li-Ion) battery
䢇Get Started guide (this document)
䢇Protective pouch
Care and Maintenance
As with any electronic device, the MiFi 2200 device
must be handled with care to ensure reliable
operation. Follow these guidelines in using and
storing the device:
䢇Protect the device from liquids, dust, and excessive
heat.
䢇When not in use, store the device in a safe place.
䢇Do not handle or operate the device while driving
or operating a vehicle. Doing so may distract you
from properly operating the vehicle. In some
jurisdictions, operating communication devices
while in control of a vehicle is a criminal offense.

Section 2
Setting Up and Using the
MiFi 2200 Device

4 Section 2A. Setting Up Your Sprint Account
Section 2A
Setting Up Your Sprint
Account
⽧Setting Up Your Device On Your Sprint Account (page 4)
Setting Up Your Device On Your
Sprint Account
Normally your device will be set up on your Sprint
account at the time of purchase.
To verify that your device is set up on your Sprint account:
1. Log on to your account at www.sprint.com by
entering your username and password.
2. Confirm that the MiFi 2200 device is on your
account with a Sprint Mobile Broadband
connection plan.
If you don’t see your device listed, you will need to
contact Sprint Customer Service to complete setting
up the device on your account. Have the following
available before calling:
䢇Your Sprint account information.
䢇The ESN number of your device (located inside the
battery compartment under the battery and on the
packaging).

Charging the Battery
Section 2B. Charging the Battery 5
Section 2B
Charging the Battery
⽧Inserting and Charging the Battery (page 5)
⽧Battery Tips (page 7)
Inserting and Charging the Battery
1. The battery compartment is located on the bottom
of the device. Slide open the battery compartment
door by firmly pressing in the direction of the
arrows.
Important The battery must be fully charged before
using the MiFi 2200 the first time. After the
initial use and set up, you may use the device
with either battery or AC power.

6 Section 2B. Charging the Battery
2. Insert the battery by lining up the gold contact
points on the battery with the gold contact points
in the battery compartment. Then press down
gently until the battery is seated.
3. Replace the battery cover and slide it closed
while pressing gently until it locks into place.
.
4. Connect the microUSB end of the AC wall
charger to the microUSB port of the device.
Important Do not tilt the battery sideways to insert it. Tilt it
toward the gold contact points as shown.
gold
contact

Charging the Battery
Section 2B. Charging the Battery 7
5. Plug the other end of the AC wall charger into the
appropriate electrical outlet. Charge at least 2.5 hours
to ensure a full initial charge before using the device the
first time.
Battery Tips
Battery life depends on the network, signal strength,
temperature, features, and accessories you use.
䢇Your device will also work with certain other Sprint-
approved chargers, including car chargers. Sprint-
approved batteries and accessories can be found at
Sprint Stores; or call 1-866-866-7509 to order.
They’re also available at www.sprint.com.
䢇If you connect your device to your computer using a
USB data cable, the battery will charge. However, the
device will not function as a wireless access point
while connected to your computer.
䢇It normally takes at least 2.5 hours to fully charge the
battery.
Note • You must have a fully charged battery the first
time you use the MiFi 2200.
• After the first use, you may use the device while
it is connected to the AC wall charger.
• When using battery power, the device lasts up
to four hours (when connected to a single
device only).
• The battery will discharge more rapidly as
additional devices access the MiFi 2200.
• The battery lasts up to 40 hours in standby
mode.
WARNING Use only Sprint-approved or Novatel Wireless-
approved batteries and chargers with your
device. The failure to use a Sprint-approved or
Novatel Wireless-approved battery and
charger may increase the risk that your device
will overheat, catch fire, or explode, resulting in
serious bodily injury, death, or property
damage.

8 Section 2B. Charging the Battery
䢇New batteries or batteries stored for a long time
may take more time to charge.
䢇When charging your battery, keep it near room
temperature.
䢇Some batteries perform best after several full
charge and discharge cycles.
䢇When storing your battery, keep it uncharged in a
cool, dark, dry place.
䢇Never expose batteries to temperatures below 14°F
(–10°C) or above 113°F (45°C). Never leave the
device in an unattended vehicle due to
uncontrollable temperatures that may be outside
the desired temperature for this device.
䢇It is normal for batteries to gradually wear down
and require longer charging times. If you notice a
change in your battery life, it is probably time to
purchase a new battery.
Contact your local recycling center
for proper battery disposal.

Using Your Device
Section 2C. Using Your MiFi 2200 Device 9
Section 2C
Using Your MiFi 2200 Device
⽧Connecting to the MiFi 2200 (page 9)
⽧Using the Device Outside of the United States (page 10)
⽧Contacting Sprint Customer Service (page 10)
⽧Troubleshooting (page 11)
Connecting to the MiFi 2200
When you press the power button:
䢇The MiFi 2200 comes on and the power button LED
lights up.
䢇A solid green LED indicates the device is in service
and ready to connect.
How to Connect to the MiFi 2200
1. Use your normal Wi-Fi manager on your computer
to locate the MiFi 2200 wireless network.
2. If multiple wireless networks are found, highlight
the one that has “Sprint MiFi 2200” in its name.
3. Click Connect.
If this is your first time connecting to the MiFi 2200, continue
with these steps.
4. From your computer’s Web browser, enter
http://192.168.1.1 into the address window and
press the Enter or Return key.
5. Enter the password “admin” when requested.
Note The battery should be fully charged before using the
MiFi 2200 for the first time.
Tip The steps to connect to a Wi-Fi network vary
depending on your operating system and whether
you use the native application or third-party software.
Generally you click an icon (often in the System Tray
for Windows or System Preferences > Network on a
Mac) where you can select “View Available Wireless
Networks.” If you are unfamiliar with wireless
networking on your computer, consult the computer
help system.

10 Section 2C. Using Your MiFi 2200 Device
An onscreen wizard will launch and guide you
through setting up security for your MiFi 2200.
6. Follow the instructions on the screen.
7. After you click Finish, your device will restart and
you must reconnect to your wireless network and
enter the Network Key you just created.
For details on how to further configure the device with
the Web user interface, see “Configuring the MiFi
2200 Device” on page 13.
Using the Device Outside of the
United States
Sprint customers can use the MiFi 2200 to browse the
Internet and access email and corporate intranets
while roaming in Canada, Mexico, and other
destinations.
Charges may apply when using the MiFi 2200
outside of the United States. For more information,
please visit www.sprint.com.
Contacting Sprint Customer
Service
You can reach Sprint Customer Service by:
䢇Logging on to your account at www.sprint.com.
䢇Calling us toll-free at 1-888-211-4727 (personal use)
or 1-800-927-2199 (business use).
䢇Writing to us at Sprint Customer Service, P.O. Box
8077, London, KY 40742.
Important Be sure to record both the Administrative
password and the Network Key that you
create using the Initial Setup Wizard.

Using Your Device
Section 2C. Using Your MiFi 2200 Device 11
Troubleshooting
For a more complete listing of errors and possible
solutions, please visit www.sprint.com/support to find up-
to-date FAQs, a Troubleshooting Guide, and a user
guide specific to this device.
Problem/error Solution
The device has no
power.
(The LED indicator is
off and does not
come on when the
Power button is
pressed.)
Ensure the following:
䢇The battery is
properly seated.
䢇The battery is fully
charged. Plug in the
AC wall adapter for
at least 2.5 hours.
I forgot my password. You can reset the
device to factory
defaults by using the
master reset button
(page 12).
No service is
available.
Limited or no
connectivity.
Try the following:
䢇Reorient your
device.
䢇If you are inside a
building or near a
structure that may
be blocking the
signal, change the
position or location
of the device.
䢇Check with Sprint —
a network or
account problem
may be preventing
the device from
obtaining service.
Problem/error Solution

12 Section 2C. Using Your MiFi 2200 Device
Using the Master Reset Button
Your device comes with a master reset button that
allows you to return it to its factory default state.
The master reset button is recessed in a hole on the
back of the device. You will need a paperclip or
similar object to push the button.
1. Make sure the device is powered on.
2. Locate the master reset button on the back of the
device near the battery cover.
3. Insert a paperclip into the hole and hold the
button down for three seconds until the green
LED goes off and then blinks.
Your list of wireless networks will now show the
original default network when you first configured
your device.
4. Connect to the device again and reconfigure it
using the Initial Setup Wizard. (See “Connecting
to the MiFi 2200” on page 9.)

Configure the Device
Section 2D. Configuring the MiFi 2200 Device 13
Section 2D
Configuring the MiFi 2200
Device
⽧Opening the Browser Interface (page 13)
⽧Setting Up a Temporary Hotspot (page 15)
The MiFi 2200 comes with a browser interface that
allows you to configure the device. You can select a
profile, establish security, and set more advanced
settings.
In addition, you can search using GPS technology and
provide temporary shared Internet access to a
maximum of five Wi-Fi–enabled devices.
The user guide (available from www.sprint.com) and
help for the browser interface contain detailed
information about these settings.
Opening the Browser Interface
1. Open your Web browser and enter
http://192.168.1.1 into the address window. (If this
is the first time you have entered the browser
interface or if you have used the master reset
button, the Initial Setup Wizard will launch.)
2. Enter the Administrative password into the Login
password box in the upper right corner and click
Login.
3. The Mobile Hotspot Home page will open.