Novell IFOLDER 3.6 - CROSS-PLATFORM User manual

Novell®
www.novell.com
novdocx (en) 11 July 2008
AUTHORIZED DOCUMENTATION
OES 2: Novell iFolder 3.6 Cross-Platform User Guide
iFolder TM
3.6
April 2008
Cross-Platform User Guide

novdocx (en) 11 July 2008
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Contents 5
Contents
novdocx (en) 11 July 2008
About This Guide 9
1 Overview of iFolder 11
1.1 Benefits of iFolder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.2 The iFolder Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.3 iFolder Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.4 Cross-Platform Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.5 Key Features of iFolder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.5.1 iFolder Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.5.2 iFolder Access Rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.5.3 Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
1.5.4 File Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
1.5.5 Enhanced Web Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.5.6 Migration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.5.7 Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.5.8 Default iFolder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.5.9 Synchronization Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.6 What’s Next . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2What’sNew 19
2.1 What’s New for iFolder 3.6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2.2 What’s New for iFolder 3.4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2.3 What’s New for iFolder 3.2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2.4 What’s New for iFolder 3.1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2.5 What’s New for iFolder 3.0. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2.6 Client Features and Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2.7 Web Access Features and Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
2.8 What’s Next . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
3 Using iFolder with Novell iFolder 3.6 27
3.1 Novell iFolder 3.6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3.2 Benefits of Using iFolder 3.6 Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3.3 Sharing iFolders Through an iFolder 3.6 Enterprise Server. . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3.4 Key Features of iFolder 3.6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
3.4.1 The iFolder Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
3.4.2 iFolder Enterprise Server Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
3.4.3 Shared iFolders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
3.4.4 iFolder Access Rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
3.4.5 Encryption Policy Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
3.4.6 Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
3.4.7 Multi-Server Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
3.4.8 Multi-Volume Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
3.4.9 File Synchronization and Data Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
3.5 What’s Next . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

6OES 2: Novell iFolder 3.6 Cross-Platform User Guide
novdocx (en) 11 July 2008
4 Novell iFolder Migration and Upgrade 33
4.1 Migrating from iFolder 2.xto iFolder 3.6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
4.1.1 Understanding the Migration Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
4.1.2 Migration Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
4.2 Upgrading iFolder 3.xClients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
4.2.1 Automatically Upgrading to iFolder 3.6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
4.2.2 Manually Upgrading to iFolder 3.6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
4.3 Coexistence of the Novell iFolder 2.x and iFolder Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
5 Getting Started 41
5.1 Prerequisites and Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
5.1.1 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
5.1.2 Client Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
5.1.3 Mono . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
5.1.4 Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
5.1.5 Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
5.1.6 Enterprise Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
5.1.7 Web Access Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
5.2 Downloading the iFolder Client Install Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
5.3 Installing the iFolder Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
5.3.1 Installing iFolder for Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
5.3.2 Installing iFolder for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
5.4 Updating iFolder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
5.5 Updating Mono for Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
5.6 What’s Next . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
6 Managing iFolder Accounts and Preferences 49
6.1 Starting the iFolder Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
6.1.1 Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
6.1.2 Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
6.2 Configuring an iFolder Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
6.3 Logging In to an iFolder Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
6.4 Viewing and Modifying iFolder Account Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
6.5 Configuring iFolder Preferences for the Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
6.6 Configuring Local Firewall Settings for iFolder Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
6.7 Configuring Local Virus Scanner Settings for iFolder Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . 66
6.8 Deleting an iFolder Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
6.9 Exiting the iFolder Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
6.10 Logging Out of an iFolder Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
6.10.1 Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
6.10.2 Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
6.11 What’s Next . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
7 Managing iFolders 69
7.1 Guidelines for the Location and Use of iFolders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
7.2 Guidelines for File Types and Sizes to Not Synchronize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
7.3 Naming Conventions for an iFolder and Its Folders and Files . . . . . . . . . . . . . . . . . . . . . . . . . 71
7.4 Understanding iFolder Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
7.5 Creating and Uploading an iFolder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
7.5.1 Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
7.5.2 Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Contents 7
novdocx (en) 11 July 2008
7.5.3 Creating iFolders on a FAT32 Mount Point (Linux) . . . . . . . . . . . . . . . . . . . . . . . . . . 78
7.6 Sharing an iFolder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
7.6.1 Understanding User Access Rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
7.6.2 Accessing the Sharing Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
7.6.3 Adding a User to an iFolder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
7.6.4 Modifying User Access Rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
7.6.5 Removing a User from an iFolder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
7.6.6 Transferring Ownership to an iFolder User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
7.7 Viewing and Hiding Available iFolders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
7.8 Downloading an Available iFolder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
7.9 Viewing and Configuring Properties of an iFolder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
7.9.1 Understanding iFolder Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
7.9.2 Accessing iFolder Properties from a File Manager . . . . . . . . . . . . . . . . . . . . . . . . . . 85
7.9.3 Accessing iFolder Properties from the iFolder Browser. . . . . . . . . . . . . . . . . . . . . . . 85
7.10 Managing Passphrase for Encrypted iFolders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
7.10.1 Recovering an Encrypted iFolder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
7.10.2 Resetting the Passphrase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
7.11 Setting an iFolder Quota . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
7.12 Synchronizing Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
7.12.1 Synchronizing Files on Demand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
7.12.2 Configuring the Synchronization Interval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
7.13 Resolving File Conflicts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
7.13.1 Resolving File Version Conflicts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
7.13.2 Resolving Filename Conflicts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
7.14 Moving an iFolder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
7.15 Reverting an iFolder to a Normal Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
7.16 Removing Membership From a Shared iFolder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
7.17 Deleting an iFolder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
7.18 What’s Next . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
8 Using Novell iFolder 3.6 Web Access 95
8.1 Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
8.2 Creating a New iFolder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
8.3 Browsing and Managing iFolders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
8.3.1 Viewing a List of Folders and Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
8.3.2 Navigating Directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
8.3.3 Downloading a File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
8.3.4 Creating a New Folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
8.3.5 Deleting Folders or Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
8.3.6 Uploading a File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
8.3.7 Search Folders and Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
8.4 Search iFolders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
8.5 Managing iFolder Shared Members . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
8.5.1 Adding New Shared Members. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
8.5.2 Assigning Rights to the Members . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
8.6 Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
8.7 Viewing Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
8.8 Logging Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
A Uninstalling the iFolder Client 103
A.1 Before You Uninstall iFolder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
A.2 iFolder Client for Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
A.3 iFolder Client for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

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B Troubleshooting 105
B.1 First Attempt at Connecting to The iFolder Server Fails . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
B.2 First Attempt at Starting iFolder Client for Linux Fails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
B.3 Encrypted iFolders Take a Long Time to Synchronize. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
B.4 iFolder File Fails to Synchronize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
B.5 Client File Fails to Synchronize to the Server Even after Conflict Resolution . . . . . . . . . . . . 107
B.6 All iFolders in an Account Fail to Synchronize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
B.7 Problem Synchronizing Some Files on a FAT32 File System on Linux . . . . . . . . . . . . . . . . . 107
B.8 Client Fails to Set Up a New iFolder Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
B.9 Repopulating Contents of a Read Only iFolder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
B.10 GroupWise Files Become Corrupted in an iFolder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
B.11 Possible Slowed Performance With ZoneAlarm 4.5 or Earlier . . . . . . . . . . . . . . . . . . . . . . . . 109
C Documentation Updates 111
C.1 September 2007. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
C.1.1 Benefits of iFolder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
C.1.2 Key Features of iFolder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
C.1.3 Using iFolder with Novell iFolder 3.6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
C.1.4 What’s New for iFolder 3.6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
C.1.5 Novell iFolder Migration and Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
C.1.6 Downloading the iFolder Client Install Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
C.1.7 Installing the iFolder Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
C.1.8 Configuring an iFolder Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
C.1.9 Viewing and Modifying the iFolder Account Settings . . . . . . . . . . . . . . . . . . . . . . . . 113
C.1.10 Understanding iFolder Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
C.1.11 Managing Passphrase for Encrypted iFolders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
C.1.12 Using Novell iFolder 3.6 Web Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
C.2 August 15, 2006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
C.2.1 What’s New . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
C.2.2 Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
C.2.3 Managing iFolder Accounts and Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
C.2.4 Managing iFolders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
C.3 December 23, 2005 (Novell iFolder 3.2 for OES SP2 Linux) . . . . . . . . . . . . . . . . . . . . . . . . . 116
C.3.1 What’s New . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
C.3.2 Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
C.3.3 Managing iFolder Accounts and Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
C.3.4 Managing iFolders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
C.3.5 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
C.4 August 19, 2005 (Novell iFolder 3.1 for OES SP1 Linux) . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
C.4.1 Overview of iFolder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
C.4.2 Using iFolder with Novell iFolder 3.x. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
C.4.3 What’s New . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
C.4.4 Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
C.4.5 Managing iFolder Accounts and Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
C.4.6 Managing iFolders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
C.4.7 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

About This Guide 9
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About This Guide
This cross-platform user guide describes how to install and use the iFolderTM 3.6 client on Linux and
Windows* platforms in combination with a Novell®iFolder®3.6 enterprise server and how to
access iFolders via the iFolder 3.6 Web Access server.
Chapter 1, “Overview of iFolder,” on page 11
Chapter 3, “Using iFolder with Novell iFolder 3.6,” on page 27
Chapter 2, “What’s New,” on page 19
Chapter 4, “Novell iFolder Migration and Upgrade,” on page 33
Chapter 5, “Getting Started,” on page 41
Chapter 6, “Managing iFolder Accounts and Preferences,” on page 49
Chapter 7, “Managing iFolders,” on page 69
Chapter 8, “Using Novell iFolder 3.6 Web Access,” on page 95
Appendix A, “Uninstalling the iFolder Client,” on page 103
Appendix B, “Troubleshooting,” on page 105
Audience
This guide is intended for users of the iFolder client and iFolder Web access for Novell iFolder 3.6.
Feedback
We want to hear your comments and suggestions about this manual and the other documentation
included with this product. Please use the User Comment feature at the bottom of each page of the
online documentation, or go to www.novell.com/documentation/feedback.html and enter your
comments there.
Documentation Updates
For the most recent version of iFolder 3.6 client documentation, see the following:
Novell iFolder 3.6 User Guide (http://www.novell.com/documentation/ifolder3/ifolder36_user/
data/bookinfo.html)
Additional Documentation
For information about installing, configuring, and managing Novell iFolder 3.6 services, see the
following:
Novell iFolder 3.6 Administration Guide (http://www.novell.com/documentation/beta/ifolder3)
Novell iFolder 3.6 Security Administrator Guide (http://www.novell.com/documentation/beta/
ifolder3/#security)

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Documentation Conventions
In Novell documentation, a greater-than symbol (>) is used to separate actions within a step and
items in a cross-reference path.
A trademark symbol (®, TM, etc.) denotes a Novell trademark. An asterisk (*) denotes a third-party
trademark.
When a single pathname can be written with a backslash for some platforms or a forward slash for
other platforms, the pathname is presented with a backslash. Users of platforms that require a
forward slash, such as Linux* or UNIX*, should use forward slashes as required by your software.

Overview of iFolder
1
11
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1
Overview of iFolder
iFolderTM is a file-sharing application for Linux, and Windows clients. You can share files in
multiple iFolders, each with different users. You control who can participate in an iFolder and the
access level for each member. You can also participate in iFolders that others share with you.
iFolder 3.6 provides you a simple, hassle-free user interface for client-side migration from iFolder
2.xto iFolder 3.6 and for client-side upgrade from iFolder 3.x to iFolder 3.6.
This section familiarizes you with the various benefits and features of iFolder:
Section 1.1, “Benefits of iFolder,” on page 11
Section 1.2, “The iFolder Client,” on page 12
Section 1.3, “iFolder Account,” on page 12
Section 1.4, “Cross-Platform Considerations,” on page 12
Section 1.5, “Key Features of iFolder,” on page 13
Section 1.6, “What’s Next,” on page 17
1.1 Benefits of iFolder
iFolder provides the following benefits:
Integrates with your native desktop environment, making it easy to create and manage multiple
iFolders
Is highly scalable and flexible, with no practical limit on the number of iFolders per user or on
the number of members per iFolder
With encryption enabled, protects data as it travels across the wire and while stored on the
iFolder server
With enhanced web access console, you can access your files on the iFolder server from any
workstation without the iFolder client, using a Web browser and perform all the operations of
iFolder client
Allows you to easily and selectively share personal and business files
Allows you to control the access level of member users of the iFolders you own, or where you
have the necessary rights to control the access rights of members
Transparently updates your files to member iFolders on multiple workstations
When iFolder is running, it tracks and logs changes made while you work offline, and
synchronizes those changes when you connect to the server
Provides secure authentication of members who access an iFolder to synchronize its data
Offers an alternative to exchanging files via e-mail, which avoids the file-size limits on e-mail
attachments and reduces your e-mail storage requirements

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1.2 The iFolder Client
The iFolder client integrates with your operating system to provide iFolder services in your native
desktop environment. The iFolder client allows you to manage your own iFolders and to select
which shared iFolders to set up on each computer. iFolder supports the following operating systems:
SUSE®Linux Enterprise Desktop 10 SP1
Windows XP SP2/2000 Professional SP4
Open SUSE 10.2 and later
1.3 iFolder Account
You must configure at least one iFolder account before you can create iFolders. An iFolder account
is created when an iFolder services administrator provisions you as an iFolder user for an iFolder
server. The administrator provides you with a username and password. For an enterprise, this might
be your username or e-mail address and the related password.
An iFolder session begins when you log in to an iFolder services account and ends when you log
out, or when you exit the iFolder client. Your iFolders synchronize files with other active iFolders
only when your session is active and you are working online. You can access data in your local
iFolders at any time, whether you are logged in to the account, or not. For information, see
Section 6.2, “Configuring an iFolder Account,” on page 51.
1.4 Cross-Platform Considerations
The user interfaces for the Linux, and Windows versions of the iFolder client conform to interface
conventions of their individual platforms. The way you perform common tasks is parallel in each
platform, but you might observe slight differences in the buttons, the display area, function labels,
the location of the desktop notification area, the start iFolder preference, and so on as you perform
the tasks. Except where procedures differ explicitly, this guide provides instructions for only one of
the two platforms.
The following table lists some typical differences in the client interface:
Task Linux Windows
iFolder menu Quit Exit
iFolder Preferences >
Accounts dialog
Add button Add button
iFolder Preference >
Accounts dialog
Remove button Remove button
Multiple locations Close button
Actions are committed
when you perform the
action.
OK, Cancel, and Apply
buttons
Actions are committed
only when you click
Apply or OK.
iFolder Preferences
dialog
Add iFolder to the
desktop’s Startup
Programs
Select (enable) Start
iFolder when logging In
to the desktop

Overview of iFolder 13
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1.5 Key Features of iFolder
Before you begin to use iFolder, it is important to understand the following key features:
Section 1.5.1, “iFolder Sharing,” on page 13
Section 1.5.2, “iFolder Access Rights,” on page 14
Section 1.5.3, “Encryption,” on page 15
Section 1.5.4, “File Synchronization,” on page 15
Section 1.5.5, “Enhanced Web Access,” on page 16
Section 1.5.6, “Migration,” on page 16
Section 1.5.7, “Upgrade,” on page 16
Section 1.5.8, “Default iFolder,” on page 16
Section 1.5.9, “Synchronization Log,” on page 16
1.5.1 iFolder Sharing
Typically, when you work in multiple locations or in collaboration with others, you must
conscientiously manage file versions. With iFolder, the most recent version of your files can follow
you to any computer where you have installed the iFolder client and created an iFolder for them.
iFolder also allows you to share multiple iFolders and their separate content with other authorized
users. For more information on shared iFolder, see “Shared iFolders” on page 14.
The iFolder client supports sharing by synchronizing files across multiple computers through a
central server. It allows you to do the following:
Share files across computers
Share files with others
Configuring an iFolder
Account
Remember my
password
Remember password on
this computer
Notification area Notification area Status and Notification
area
Right-click Notification
area
Account Settings Accounts
iFolders > iFolder menu Properties Properties
iFolder Wizards Forward button and
Back button
Next button and back
button
Configuring an iFolder
Account
iFolder Account
Assistant
iFolder Account Creation
Wizard
iFolder Configuration
Wizard 2
iFolder Server Choose an iFolder
Server
iFolder Configuration
Wizard 3
Identity iFolder Account
Information
Task Linux Windows

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Own multiple iFolders
Participate in multiple iFolders that other users share with you
Participate as the owner or a member of iFolders in multiple accounts
You work with iFolders directly in your file manager or in the iFolder browser that is part of the
client. Within the iFolder, you can set up any subdirectory structure that suits your personal or
corporate work habits. The subdirectory structure is constant across all member iFolders.
Shared iFolders
An iFolder is a local directory that selectively shares and synchronizes files via a central server with
a user-specified users. The iFolder files are accessible to all iFolder members and can be changed by
those with the rights to do so. You can access your iFolders across multiple workstations and share
them with others.
You decide who participates in each iFolder and the level of access for each member. Similarly, you
can participate in shared iFolders that are owned by others in your collaboration environment. When
you share an iFolder, member users with the Write permission can modify the directory structure,
and those changes apply to all copies of the iFolder. Each user can locate the shared iFolder
anywhere on his or her own computer if it satisfies the Section 7.1, “Guidelines for the Location and
Use of iFolders,” on page 69.
IMPORTANT: You cannot share your encrypted iFolders and the shared iFolders cannot be
encrypted.
1.5.2 iFolder Access Rights
The iFolder client supports the owner and three levels of access for members of an iFolder:
Owner: Only one user serves as the owner of an iFolder. This is typically the user who creates
the iFolder. The owner user can use the iFolder client to transfer ownership to another member
of the iFolder.
The owner of an iFolder has the Full Control right. This user has read/write access to the
iFolder, manages membership and access rights for member users, and can remove the Full
Control right for any member.
Full Control: A member of the shared iFolder, with the Full Control access right. This member
has read/write access to the iFolder and manages membership and access rights for all users
except the owner.
Read/Write: A member of the shared iFolder, with the Read/Write access right to the
directories and files in the iFolder. This member can modify a file, but the local changes are
synchronized to other members’ copies of the iFolder.
Read Only: A member of the shared iFolder, with the Read Only access right to directories
and files in the iFolder. This member can modify a file, but the local changes are not
synchronized to other members’ copies of the iFolder.
Any iFolder user can own some iFolders and be a member of other iFolders. As an owner user, you
always have the Full Control right. As a member user, your level of access in each shared iFolder
can differ, depending on the access granted to you by any member with the Full Control right.

Overview of iFolder 15
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1.5.3 Encryption
iFolder 3.6 provides higher security for your confidential iFolder files, to protect them from
intentional or unintentional access by unauthorized people. In the past, data security was not ensured
on the server side, so the data was accessible to the administrator or to anyone who gained
unauthorized access to the server. In addition when you access iFolder files via an ISP provider,
there is a chance that an unauthorized individual can inadvertently stumble across your confidential
files. Now, you can encrypt and save your files on the server, and retrieve them through a passphrase
known only to you. If you forget your passphrase, the recovery agent you have selected during the
creation of the encrypted iFolder helps you recover your data. For more information on encryption,
see “Managing Passphrase for Encrypted iFolders” on page 85.
Figure 1-1 Key Recovery
1.5.4 File Synchronization
When you are connected to the server, iFolder can synchronize iFolder membership and files in the
background as you work. When you set up an iFolder account, you can enable Remember My
Password so that iFolder can remember the password on that machine, and next time when you
launch iFolder, it is automatically connect to the server and synchronize the data without prompts
for password.

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You can configure the iFolder client to run automatically each time you log in to your computer’s
desktop environment. The session runs in the background as you work with files in your local
iFolders, tracking and logging any changes you make.
You can synchronize the files manually or at specified intervals.
iFolder 3.6 also has delta synchronization capabilities. When you make any changes to an iFolder
file, only the deltas or changes get synchronized to the server. In other words, Delta synchronization
only retrieves updates since the last synchronization between the iFolder client and the server. This
increases the efficiency since it reduces the synchronization time.
1.5.5 Enhanced Web Access
iFolder 3.6 provides an enhanced Web interface that allows you to access your iFolder files on
remote servers. With the Web Access console, you can use a Web browser to access your files on the
iFolder server from any workstation without the iFolder client. The Web Access interface enables
you to perform all the operations of the iFolder client.
When compared to the previous iFolder versions, iFolder 3.6 lets you create, browse, share, upload
and delete iFolders via the enhanced Web access console. Mobile users can also make use of this
facility through the Web.
1.5.6 Migration
Novell iFolder 3.6 provides a simple, hassle-free migration from iFolder 2.xto the iFolder client for
Novell iFolder 3.6. The Migration Wizard provided in the iFolder 3.6 client helps you migrate the
existing iFolder 2.xdata to iFolder 3.6 quickly and easily. For more information, see “Novell iFolder
Migration and Upgrade” on page 33.
1.5.7 Upgrade
Novell iFolder 3.6 provides a simple, hassle-free upgrade from iFolder 3.xto the iFolder client for
Novell iFolder 3.6. The iFolder Client Upgrade dialog box provided in the iFolder 3.6 client helps
you upgrade the iFolder 3.xto iFolder 3.6 quickly and easily. For more information, see
Section 4.2.1, “Automatically Upgrading to iFolder 3.6,” on page 38.
1.5.8 Default iFolder
iFolder 3.6 allows you to set up a default iFolder when you configure a new account. Whenever you
configure a new iFolder account, iFolder automatically check for the presence of Default iFolder. If
you have not created one, iFolder prompts you to create a Default iFolder. If it already exists,
iFolder client prompts you to download. You are also allowed to ignore both these options. For more
information see, Step 6 on page 55 in the section Section 6.2, “Configuring an iFolder Account,” on
page 51.
1.5.9 Synchronization Log
The synchronization log displays a log of your iFolder background activity, such as uploading and
downloading files for different iFolders, policy violations, excluded files and non-synchronized
files.

Overview of iFolder 17
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1.6 What’s Next
For information about configuring using the iFolder client, see the following:
Chapter 6, “Managing iFolder Accounts and Preferences,” on page 49
Chapter 7, “Managing iFolders,” on page 69
Chapter 4, “Novell iFolder Migration and Upgrade,” on page 33

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What’s New
2
19
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2
What’s New
The iFolderTM client for Novell®iFolder®3.xoffers many new capabilities as compared to the
Novell iFolder 2.xclient. This section identifies its new features and compares client services,
management, and functions to those of 2.x.
Section 2.1, “What’s New for iFolder 3.6,” on page 19
Section 2.2, “What’s New for iFolder 3.4,” on page 19
Section 2.3, “What’s New for iFolder 3.2,” on page 19
Section 2.4, “What’s New for iFolder 3.1,” on page 20
Section 2.5, “What’s New for iFolder 3.0,” on page 20
Section 2.6, “Client Features and Capabilities,” on page 20
Section 2.7, “Web Access Features and Capabilities,” on page 24
Section 2.8, “What’s Next,” on page 25
For information about key features of Novell iFolder 3.6, see the Novell iFolder 3.6 Administration
Guide (http://www.novell.com/documentation/beta/ifolder3).
2.1 What’s New for iFolder 3.6
The following capabilities and features were added in the iFolder client for Novell iFolder 3.6:
Web Access feature in parity with the iFolder 3.6 client operations.
Optional encryption support to protect data as it travels across the wire and while it is stored on
the iFolder server.
Flexibility in data transfer and security.
Improved iFolder sharing.
Consistency in user experience across different platforms.
User interface for client-side migration and upgrade.
2.2 What’s New for iFolder 3.4
The following capabilities and features were added in the iFolder client for Novell iFolder 3.4:
Support was added for SUSE Linux Enterprise Desktop 10.
The user interface was redesigned for improved usability.
2.3 What’s New for iFolder 3.2
The following features are new in the iFolder client for Novell iFolder 3.2 for OES SP2 Linux:
Updates were made to address known defects.

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User help for the iFolder client was localized.
A option was added to allow the iFolder administrator to specify whether users log in with their
network user ID (LDAP common name) or their e-mail addresses. For information, see
Section 6.2, “Configuring an iFolder Account,” on page 51.
2.4 What’s New for iFolder 3.1
Novell iFolder 3.1 includes the following enhancements:
Improved consistency in labels and messages across client platforms. For information on cross-
platform differences, see Section 1.4, “Cross-Platform Considerations,” on page 12.
The version of Mono®used for Linux and Macintosh clients in 3.1 is 1.1.7.7x
2.5 What’s New for iFolder 3.0
Novell iFolder 3.0 includes several important new features:
Multiple iFolders: You can create as many iFolders as desired and manage each one
separately. Each iFolder functions independently to synchronize its own set of files. You
specify the local path for each iFolder.
Shared iFolders: Each iFolder can be kept private or shared with a different group of users.
For a shared iFolder, if you own it or are a member with the Full Control right, you can control
who participates in the iFolder and control the level of access granted to each member, such as
Full Control, Read/Write, or Read Only.
Centralized iFolder Synchronization and Storage: iFolder data is automatically
synchronized by the iFolder client to the iFolder enterprise server over an IP network. The
enterprise server stores files for each iFolder, then synchronizes them to other member
computers. Your iFolder administrator controls whether data is transported securely with
HTTPS (SSL) connections during synchronization, or if data is transported with standard
HTTP connections.
Multiple iFolder Accounts: You can concurrently access iFolder accounts on multiple
servers.
Web Access to iFolders: You access your iFolder accounts from any computer with Internet
access. You can create subdirectories, upload files, and download files to any of your iFolders.
All iFolders for the account are available, whether you are the owner or a member.
2.6 Client Features and Capabilities
The following table compares the features and capabilities of the iFolder client with a Novell iFolder
3.6 enterprise server to Novell iFolder 2.x.