Novell SENTINEL LOG MANAGER 1.0.0.5 - 03-31-2010 User manual

Novell®
www.novell.com
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AUTHORIZED DOCUMENTATION
Sentinel Log Manager 1.0.0.5 Installation Guide
Sentinel Log Manager 1.0.0.5
1.0.0.5
March 31, 2010
Installation Guide

novdocx (en) 16 April 2010
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About This Guide 5
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About This Guide
This guide provides an overview of Novell®SentinelTM Log Manager and its installation.
Chapter 1, “Introduction,” on page 9
Chapter 2, “System Requirements,” on page 19
Chapter 3, “Installing and Uninstalling Novell Sentinel Log Manager,” on page 27
Audience
This guide is intended for Novell Sentinel Log Manager administrators and end users.
Feedback
We want to hear your comments and suggestions about this manual and the other documentation
included with this product. Please use the User Comments feature at the bottom of each page of the
online documentation, or go to Novell Documentation Feedback Web site (http://www.novell.com/
documentation/feedback.html) and enter your comments there.
Additional Documentation
For more information about building your own plug-ins (for example, JasperReports*), go to the
Sentinel SDK Web page (http://developer.novell.com/wiki/index.php/Develop_to_Sentinel). The
build environment for Sentinel Log Manager report plug-ins is identical to what is documented for
Novell Sentinel.
For more information about the Sentinel documentation refer to the Sentinel Documentation Web
site (http://www.novell.com/documentation/sentinel61/index.html).
For more information about configuring Sentinel Log Manager, see Sentinel Log Manager 1.0.0.4
Administration Guide.
Documentation Conventions
In Novell documentation, a greater-than symbol (>) is used to separate actions within a step and
items in a cross-reference path.
A trademark symbol (®, TM, etc.) denotes a Novell trademark. An asterisk (*) denotes a third-party
trademark.

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Contents 7
Contents
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About This Guide 5
1 Introduction 9
1.1 Novell Sentinel Log Manager Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.1.1 What’s New in Novell Sentinel Log Manager 1.0.0.5. . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.1.2 What’s New in Novell Sentinel Log Manager 1.0.0.4. . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.1.3 Novell Sentinel Log Manager 1.0 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.2 Novell Sentinel Log Manager Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.3 Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.4 Terminologies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2 System Requirements 19
2.1 Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2.1.1 Sentinel Log Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2.1.2 Collector Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2.1.3 Estimating the Data Storage Space Requirement . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2.1.4 Virtual Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2.2 Supported Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2.2.1 Sentinel Log Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2.2.2 Collector Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2.3 Supported Browsers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2.3.1 Setting Browser’s Internet Security Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2.4 Supported Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2.5 Supported Event Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3 Installing and Uninstalling Novell Sentinel Log Manager 27
3.1 System Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3.2 Installing on an Existing Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3.2.1 Quick Installation (as root) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3.2.2 Non-root Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
3.3 Logging in to Novell Sentinel Log Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
3.4 Configuring Archive Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
3.4.1 CIFS Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
3.4.2 NFS Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
3.5 Installing Additional Collector Managers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
3.6 Post-Installation Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
3.6.1 Ping Timeout Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
3.7 Uninstalling Novell Sentinel Log Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

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Introduction
1
9
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1
Introduction
Novell®SentinelTM Log Manager collects data from a wide variety of devices and applications,
including intrusion detection systems, firewalls, operating systems, routers, Web servers, databases,
switches, mainframes, and antivirus event sources. Novell Sentinel Log Manager provides high
event-rate processing, long-term data retention, regional data aggregation, and simple searching and
reporting functionality for a broad range of applications and devices.
Section 1.1, “Novell Sentinel Log Manager Features,” on page 9
Section 1.2, “Novell Sentinel Log Manager Interface,” on page 13
Section 1.3, “Architecture,” on page 14
Section 1.4, “Terminologies,” on page 16
1.1 Novell Sentinel Log Manager Features
Section 1.1.1, “What’s New in Novell Sentinel Log Manager 1.0.0.5,” on page 9
Section 1.1.2, “What’s New in Novell Sentinel Log Manager 1.0.0.4,” on page 9
Section 1.1.3, “Novell Sentinel Log Manager 1.0 Features,” on page 11
1.1.1 What’s New in Novell Sentinel Log Manager 1.0.0.5
“500 EPS Version of Sentinel Log Manager” on page 9
“New End User License Agreement” on page 9
500 EPS Version of Sentinel Log Manager
The Novell Sentinel Log Manager is now available in a 500 EPS (events per second) version. The
500 EPS version is suitable for small deployments with only one Sentinel Log Manager server and a
low event rate. It can also be used as a low volume node reporting to another Sentinel or Sentinel
Log Manager server in a large deployment.
New End User License Agreement
The end user license agreement (EULA) terms have been updated in this release. You must accept
the new terms before before proceeding to apply the latest patch. Some of the changes in the EULA
are:
Novell Sentinel Log Manager is now available in a 500 EPS version.
Updated definition for Non-Production Instance .
Updated definition for Type I Device .
1.1.2 What’s New in Novell Sentinel Log Manager 1.0.0.4
“New Data Collection User Interface” on page 10
“LDAP Authentication” on page 10

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“Enhancements to the Search Result User Interface” on page 10
“New User Interface for Actions” on page 10
“Enhancement to the Admin User Interface” on page 11
New Data Collection User Interface
The new and enhanced data collection user interface enables you to perform several new tasks:
Refine all the event sources by using the new Event Sources screen.
Start and stop the audit and syslog event source server by using the new Event Source Servers
tab.
Set the time zone for event sources.
Search for events that are coming from one or many event sources.
For more information about data collection configuration, see “Configuring Data Collection” in the
Sentinel Log Manager 1.0.0.4 Administration Guide.
LDAP Authentication
Sentinel Log Manager now supports LDAP authentication in addition to the database authentication.
A new Authentication Type option has been added in the user > Add a user window of the Sentinel
Log Manager, which enables you to create user accounts that use LDAP authentication.
For more information about configuring the Sentinel Log Manager server for LDAP authentication,
see “User Administration” in the Sentinel Log Manager 1.0.0.4 Administration Guide.
Enhancements to the Search Result User Interface
The enhanced search result interface enables you to perform several new tasks:
Export search report results.
Send search results to an action.
Download the raw data files for the selected event result's event source by using the get raw
data link.
View new event fields information in the search results.
For example, it displays the Source IP address, Rawdata Record ID, Collector Script, Collector
name, Collector Manager ID, Connector ID, and Event Source ID information for the incoming
events.
View all the event fields information for the event source by using the show all fields link.
For more information about searching events and generating reports, see “Searching” in the Sentinel
Log Manager 1.0.0.4 Administration Guide.
New User Interface for Actions
The new user interface for actions allows you to create multiple action instances that you can also
use while configuring rules. You can also view the number of rules that are associated with an
action.

Introduction 11
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For more information about configuring rules and actions, see “Configuring Rules” in the Sentinel
Log Manager 1.0.0.4 Administration Guide.
Enhancement to the Admin User Interface
The new admin user interface enables you to assign new permissions for a user:
You can now allow users to view all reports that are stored on the server
Enable Sentinel Log Manager configuration reporting
You can now set a filter for the events a user can view.
For more information about configuring users, see “User Administration” in the Sentinel Log
Manager 1.0.0.4 Administration Guide.
1.1.3 Novell Sentinel Log Manager 1.0 Features
“Installation and Deployment” on page 11
“Data Collection” on page 11
“Data Storage and Management” on page 12
“Reporting and Searching” on page 12
Installation and Deployment
Novell Sentinel Log Manager is easy to install and deploy for data collection, storage, reporting, and
searching of log data. Installation of Novell Sentinel Log Manager includes installation of the
Sentinel Log Manager server, Web server, reporting server, and configuration database.
Data Collection
Novell Sentinel Log Manager can collect and manage data from event sources that generate logs to
syslog, windows event log, files, databases, SNMP, Novell Audit, SDEE, Check Point OPSEC, and
other storage mechanisms and protocols.
Novell Sentinel Log Manager contains enhanced web-based user interface support for Syslog and
Novell Audit connectivity to make it even easier to start collecting logs from event sources. You can
direct all the logs to Sentinel Log Manager.
Messages from recognized data sources are parsed into fields such as target IP address and source
username. Messages from unrecognized data sources are placed intact into a single field for storage,
search, and reporting. All data can be filtered to drop unwanted events.
For a complete list of supported event sources, see “Supported Event Sources” (http://
www.novell.com/documentation/novelllogmanager10/novell_log_manager/data/bhmwq0w.html) in
the Novell Sentinel Log Manager Guide.
Novell Sentinel Log Manager collects data using a wide variety of connection methods:
Syslog Connector automatically accepts and configures syslog data sources that send data over
the standard user datagram protocol (UDP), reliable transmission control protocol (TCP), or
secure transport layer system (TLS).
Audit Connector automatically accepts and configures audit-enabled Novell data sources.

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File Connector reads log files.
SNMP Connector receives SNMP traps.
JDBC* Connector reads from database tables.
WMS Connector accesses Windows* event logs on desktops and servers.
SDEE Connector for Cisco* devices.
LEA Connector for Check Point* devices.
Sentinel Link Connector accepts data from other Novell Sentinel Log Manager servers.
Process Connector accepts data from custom-written processes that output event logs.
You can also purchase an additional license to download connectors for SAP* and mainframe
operating systems.
To get the license, either call 1-800-529-3400 or contact Novell Technical Support (http://
support.novell.com).
For more information about configuring the connectors, see the connector documents at Sentinel
Content Web site (http://support.novell.com/products/sentinel/sentinel61.html).
For more information about data collection configuration, see “Configuring Data Collection” (http:/
/www.novell.com/documentation/novelllogmanager10/novell_log_manager/data/bjxe7z1.html) in
the Novell Sentinel Log Manager Guide.
Data Storage and Management
Novell Sentinel Log Manager stores all of the log data in a compressed file format. Data can be
archived locally or on a remotely-mounted CIFS or NFS share. You can set up data retention
policies to configure the system to keep some data for longer time periods and other data for shorter
time periods.
For more information about system requirements, see “System Requirements” (http://
www.novell.com/documentation/novelllogmanager10/novell_log_manager/data/bjx8zq7.html) in
the Novell Sentinel Log Manager Guide.
For more information about data storage configuration, see “Configuring Data Storage” (http://
www.novell.com/documentation/novelllogmanager10/novell_log_manager/data/bjxe7z1.html) in
the Novell Sentinel Log Manager Guide.
Reporting and Searching
Novell Sentinel Log Manager can perform full text searches of all the stored event data or perform
focused searches against particular event fields, such as source username. Such searches can be
further refined, saved for future review, filtered, and formatted by applying a report template to the
results.
Sentinel Log Manager has pre-installed reports and also has the ability to upload additional reports.
Reports can be run as per a planned scheduled or for an unplanned requirement.
For more information on list of default reports, see “Sentinel Log Manager Reports” (http://
www.novell.com/documentation/novelllogmanager10/novell_log_manager/data/bl5jfoz.html) in the
Novell Sentinel Log Manager Guide.
Searches and reports can run against both online and archived data.

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For more information about searching events and generating reports, see “Searching” (http://
www.novell.com/documentation/novelllogmanager10/novell_log_manager/data/bk76y16.html) and
“Reporting” (http://www.novell.com/documentation/novelllogmanager10/novell_log_manager/
data/bjxdi87.html) respectively in the Novell Sentinel Log Manager Guide.
1.2 Novell Sentinel Log Manager Interface
You can use the Novell Sentinel Log Manager Web interface to perform the following tasks:
Search for events
Save the search criteria as a report template
View and manage reports
Launch the Event Source Management interface to configure data collection for data sources
other than Syslog and Novell applications.
Configure data forwarding
Download the Sentinel Collector Manager installer for remote installation
View the health of event sources (administrators only)
Configure data collection for Syslog and Novell data sources (administrators only)
Configure data storage and view the health of the database (administrators only)
Configure data archiving (administrators only)
Configure associated actions to send matching event data to output channels (administrators
only)
Manage user accounts and permissions (administrators only)

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Figure 1-1 Novell Sentinel Log Manager Interface
1.3 Architecture
The following illustration depicts the architecture of Novell Sentinel Log Manager:

Introduction 15
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Figure 1-2 Novell Sentinel Log Manager Architecture
Novell Sentinel Log Manager architecture comprises of components that perform data collection,
data storage, search, and reporting by using the user interfaces.
Devices
Java Web Start
Message Bus (ActiveMQ)
Search
Search
NFS
httpsSSL SSL
CIFS
Search
Data Collection
Service
Data Access
Service
Reporting Service
(Jasper)
Event
Service
Tomcat Servlet Container
SSL Proxy
Client
Log Manager Appliance
Configuration Database
(PostgreSQL) Online Event Store
• Event Source
Management
• Channels
Enterasys
Dragon
Raw
Data
Event
Index
Communication
Remoting
Partition 1
GWT JSP
HP-UX
Events
Raw
Data
Event
Index
Partition 2
Events
Archive Event Store
Partition N-2
(zip)
Partition N-1
(zip)
Partition N
(zip)
SLES
Check Point
IPS
Cisco
Firewall
IBM
AIX
Tripwire • Configuration
• User
Management
• Report Storage
• Report
Execution
• Event/Raw Data
Storage
• Event Search
• Archiving
ESM
Swing UI
Firefox/Internet
Explorer
Collector Manager
SSL

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Data Collection: Novell Sentinel Log Manager collects data with the help of connectors. These
connectors obtain data from device logs, and collectors parse device log data into a standardized
format.
Data Storage: The data flows from data collection components to data storage components. These
components use a file based data storage and indexing system to keep device log data and a
PostgreSQL database to keep Novell Sentinel Log Manager configuration data. The search and
reporting components access and find the requested event log data.in the file based data storage and
indexing system. The data storage components also deletes data from storage location when the data
retention time limit exceeds or if the available space reduces below an specified disk space value.
Searching and Reporting: The searching and reporting components search the data in both the
online and archive storage locations.
User Interface: User interface functionality is provided by a Web server and a Java Web Start based
graphical user interface (GUI). All user interfaces communicate with the server by using an
encrypted connection.
Collector Manager Optionally, you can remotely install a collector manager from the Sentinel Log
Manager server at a suitable location in your network. The collector manager provides a flexible
data collection point. The remote collector manager runs the connectors and collectors, forwards the
output of the collectors onto Novell Sentinel Log Manager for storage and further processing.
For information about installing collector managers, see “Installing Additional Collector Managers”
on page 33.
1.4 Terminologies
This section describes the terminologies used in this document.
Collectors: Collectors parse the data and deliver a richer event stream by injecting taxonomy,
exploit detection, and business relevance into the data stream before events are correlated, analyzed,
and sent to the database.
Connectors: The Connectors use industry standard methods to connect to the data source to get raw
data.
Data Retention: The data retention policy defines the duration for which the events remain and
deleted from the Sentinel Log Manager server.
Event Source Management: The Event Source Management (ESM) interface allows you to
manage and monitor connections between SentinelTM and its event sources by using Sentinel
Connectors and Sentinel Collectors.
Events Per Second: Events per second (EPS) is a value to measure how fast a network generates
data from its security devices and applications. It is also a rate on which Sentinel Log Manager can
collect and store data from the security devices.
Integrator: Integrators are plug-ins that allow Sentinel systems to connect to other external
systems. JavaScript actions can use Integrators to interact with other systems.

Introduction 17
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Raw Data: Raw data varies from Connector to Connector because of the format of the data stored
on the device. The system processes a record or data at a time. The raw data contains the information
about the raw data message, raw data (record) ID, time the raw data was received (as stamped by the
Collector Manager), IDs of the event source, Connector, Collector, and Collector Manager node IDs
and a SHA-256 hash of the raw data.

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System Requirements
2
19
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2
System Requirements
In addition to the hardware, operating system, browser, supported connectors, and event source
compatibility requirements described below, the user must also have root access for some
installation steps.
Section 2.1, “Hardware Requirements,” on page 19
Section 2.2, “Supported Operating Systems,” on page 21
Section 2.3, “Supported Browsers,” on page 22
Section 2.4, “Supported Connectors,” on page 22
Section 2.5, “Supported Event Sources,” on page 23
2.1 Hardware Requirements
Section 2.1.1, “Sentinel Log Manager,” on page 19
Section 2.1.2, “Collector Manager,” on page 20
Section 2.1.3, “Estimating the Data Storage Space Requirement,” on page 20
Section 2.1.4, “Virtual Environment,” on page 21
2.1.1 Sentinel Log Manager
Novell®SentinelTM Log Manager is supported on 64-bit Intel* Xeon* and AMD* Opteron*
processors, but not supported on Itanium* processor.
NOTE: These requirements are for an average event size of 300 bytes.
A single server may cater different event sources. For example, a Windows server could collect data
from the Windows platform and also from an SQL server database hosted on it.
Novell recommends the following hardware requirements for a production system that holds 90-
days of online data:
Table 2-1 Sentinel Log Manager Hardware Requirements
Requirements Sentinel Log Manager
(500 EPS)
Sentinel Log Manager (2500
EPS)
Sentinel Log Manager (7500
EPS)
Compression Up to 10:1 Up to 10:1 Up to 10:1
Maximum event
sources
Up to 1000 Up to 1000 Up to 2000
Maximum events 500 2,500 7,500

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NOTE:
You must set up the archive location to an external multi-drive storage network area (SAN) or
network-attached storage (NAS).
The recommended steady state volume is 80% of the maximum licensed EPS. Novell
recommends that you add additional Sentinel Log Manager instances if this limit is reached.
2.1.2 Collector Manager
The following are the minimum requirements for Collector Manager:
One Intel* Xeon* L5240@3 GHz (2 core CPU)
256 MB RAM
10 GB - free disk space.
2.1.3 Estimating the Data Storage Space Requirement
Sentinel Log Manager is used to retain raw data for a long period of time to comply with legal and
other requirements. Sentinel Log Manager employs compression to help you make efficient use of
local and archive storage space. However, over a long period of time storage requirements might
become significant.
To overcome cost constraint issues with large storage systems, you can use cost effective data
storage systems to store the data for a long term. Tape-based storage systems are the most common
and cost-effective solution. However, tape does not allow random access to the stored data, which is
necessary to perform quick searches. Because of this, a hybrid approach to long-term data storage is
desirable, where the data you need to search is available on a random-access storage system and data
you need to retain, but not search, is kept on a cost-effective alternative, such as tape. Instructions
for employing this hybrid approach are described in “Using Sequential-Access Storage for Long
Term Data Storage” of the Sentinel Log Manager 1.0.0.4 Administration Guide.
CPU One Intel* Xeon*
E5450@3 GHz (4core)
CPU
or
Two Intel* Xeon*
L5240@3 GHz (2 core)
CPUs (4 cores total)
One Intel* Xeon*
E5450@3 GHz (4 core)
CPU
or
Two Intel* Xeon* L5240@3
GHz (2 core) CPUs (4
cores total)
Two Intel* Xeon*
[email protected] GHz (4 core)
CPUs (8 cores total)
Random Access
Memory (RAM)
4GB 4 GB 8 GB
Storage 2x 500 GB, 7.2k RPM
drives (Hardware RAID
with 256 MB cache,
RAID 1
2 x 1 TB, 7.2k RPM drives
(Hardware RAID with 256
MB cache, RAID 1)
6 x 450 GB, 15k RPM drives,
(Hardware RAID with 512 MB
cache, RAID 5)
Requirements Sentinel Log Manager
(500 EPS)
Sentinel Log Manager (2500
EPS)
Sentinel Log Manager (7500
EPS)