NOVO WATER EcoSmart ECS Series User manual

Canada West
855 Park St., Unit 1
Regina, SK S4N 6M1
Canada East
490 Pinebush Rd., Unit 1
Cambridge, ON N1T 0A5
U.S.A.
56 Lightcap Rd.
Pottstown, PA 19464
9760 Mayower Park Drive,
Suite 110
Carmel, IN 46032
4645 W. McDowell Rd.
Suite 106, Phoenix, AZ 85035
Owners Manual
EcoSmart Series
Water Conditioner
1. Page 20 of this manual contains important maintenance procedures for the continued proper
operation of your unit. These MUST be performed regularly for your warranty to remain valid.
2. Read all instructions carefully before operation.
3. Avoid pinched o-rings during installation by applying NSF certied lubricant to all seals (provided with install kit).
4. This system is not intended for treating water that is microbiologically unsafe or of unknown quality without
adequate disinfection before or after the system.
ECS-20 ECS-24 ECS-34/39
IAPMO R & T Certied
against CSA B483.1

Table of Contents

Table of Contents
READ THIS PAGE FIRST
BEFORE STARTING INSTALLATION 4
SPECIFICATIONS
SPECIFICATION / SYSTEM DIMENSIONS 5
UNPACKING / INSPECTION 6
CHECK VALVE TYPE AND VALVE SERIAL # 7
BEFORE INSTALLATION 8
PREPARATIONS 9
INSTALLATION STEPS 9
INSTALLATION 10
STARTUP & PROGRAMMING 11
PLUMBING SYSTEM CLEAN-UP 16
MAINTENANCE INSTRUCTIONS AND SCHEDULE 17
REPLACING MEDIA 18
SERVICING VALVE 19
CLEAN INJECTOR ASSEMBLY 20
PISTON AND/OR BRINE VALVE ASSEMBLY REPLACEMENT 20
REPLACEMENT
TIMER REPLACEMENT 21
REPLACING THE BYPASS AND METER CABLE 22
REPLACE DRAIN LINE FLOW CONTROL / BRINE LINE FLOW CONTROL 23
REPLACING PCBS / REPLACE MOTOR 24
PARTS BREAKDOWN 25
TROUBLE SHOOTING 26
IMPORTANT WARRANTY AND MAINTENANCE INFORMATION 27

4
READ THIS PAGE FIRST
BEFORE STARTING INSTALLATION
INSTALL NOTES &
SAFETY MESSAGES
Watch for the following
messages in this manual:
NOTE
Do not remove or destroy
the serial number. It must be
referenced on request
for warranty repair or
replacement
CAUTION!
Disassembly while
under pressure can
result in flooding.
WARNING!
ELECTRICAL SHOCK
HAZARD! UNPLUG THE UNIT
BEFORE REMOVING THE
COVER OR ACCESSING ANY
INTERNAL CONTROL PARTS
NOTE: used to emphasize
installation, operation or
maintenance information
which is important but does
not present a hazard.
CAUTION: used when
failure to follow directions
could result in damage to
equipment or property.
WARNING: used to
indicate a hazard which
could cause injury or death if
ignored.
Read this manual thoroughly to become familiar with the
appliance and its capabilities before installing or
operating. Failure to follow instructions could result in
personal injury or property damage. This manual will
assist you in getting the most out of your new appliance.
Installation must comply with all state, provincial or local
regulations. Check with your local public works department
for plumbing and sanitation codes. In the event that the
codes conflict with any content in this manual the local codes
should be followed. Professional installation by a licensed
plumber or certified water treatment professional is
recommended.
WARNING!: Do not use water that is microbiologically unsafe
without adequate disinfection before or after this system.
This appliance is capable of operating at temperatures
between 40°F and 110°F (4°C - 43°C). Do not use this
appliance on hot water supplies.
Do not install this appliance where it may be exposed to wet
weather, direct sunlight, or temperatures outside of the
range specified above.
Avoid pinched o-rings during installation by applying
IAPMO certified lubricant (provided with install kit) to all
seals.
This appliance is designed to operate on pressures of 30
psi to 125 psi. If the water pressure is higher than the
maximum, use a pressure reducing valve ahead of this
appliance.
It is not uncommon for sediment, precipitated iron or
hardness to be present in water supplies. Precipitated
minerals or sediments can cause damage to the seals and
piston. This is considered a harsh environment and the seals
and piston would not be covered by warranty stated or
otherwise.
It is recommended to regularly inspect and service the
control valve on an annual basis. Cleaning and/or
replacement of piston, seals, and or spacers may be
necessary depending on the raw water quality. An Annual
Maintenance kit is available for this purpose.
This publication is based on information available when
approved for printing. Continuing design refinement could
cause changes that may not be included in this publication.
The manufacturer reserves the right to change the
specifications referred to in this literature at any time,
without prior notice.

4 5
18”13”
43”
29”
38”
ECS-34/39
18”13”
26”
12”
20”
ECS-20
18”13”
35”
21”
29”
ECS-24
Specications ECS-20
Item #15010410
ECS-24
Item #15010411
ECS-34
Item #15010412
ECS-39
Item #15010414
Maximum Hardness Removal 19,500 grains 24,180 grains 34,320 grains 39,000 grains
Factory Settings - High Eciency
Salt Used 1.5 lbs 2.1 lbs 2.4 lbs 3.0 lbs
Water Used 9.6 gal 11.7 gal 15.8 gal 17.9 gal
System Capacity 7,300 grains 10,200 grains 11,700 grains 15,400 grains
High Capacity Settings
Salt Used 3.0 lbs 3.7 lbs 5.3 lbs 6.0 lbs
Regeneration Water Used 16.9 gal 21.4 gal 32.5 gal 34.6 gal
System Capacity 12,000 grains 16,800 grains 19,200 grains 25,000 grains
Coconut Activated Carbon No No Yes No
Integrated Meter in Bypass Yes Yes Yes Yes
Plumbing Connections 3/4”or 1” 3/4”or 1” 3/4”or 1” 3/4”or 1”
Flow Rate @ 15 psi Pressure Drop 10.9 gpm 10.2 gpm 10.0 gpm 10.0 gpm
Salt Storage Capacity 80 lbs 120 lbs 170 lbs 170 lbs
Shipping Weight 58.5 lb 68.3 lb 84.3 lb 87.5 lb
Maximum Eciency 5,600 grains /lb salt
Electrical Requirements 120V 50/60 Hz
Maximum Water Temperature 120 degrees Fahrenheit
Water Pressure min. 20 - max. 120 psi
Foot Print 13 inches wide x 18 inches long
SYSTEM DIMENSIONS
SPECIFICATION
Working Temperature:
This unit must be operated at
temperatures between 40°F and
110°F (4°C - 43°C).
Working Pressure:This water
conditioner must be operated on
pressures
between 30 psi to 125 psi. If the
water pressure is higher than 125
PSI, use a pressure reducing valve
in the water supply line to the
conditioner .
Voltage = 120V / 60 Hz
Pipe Size = 3/4” and 1”
• At the stated service flow rates,
the pressure drop through these
devices will not exceed 15 psig.
• The manufacturer reserves
the right to make product
improvements which may
deviate from the specifications
and descriptions stated herein,
without obligation to change
previously manufactured
products or to note the change.
* Do not use water that is
microbiologically unsafe
without adequate disinfection
before or after the system.
Peak flow rates intended for
intermittent use only (10 minutes
or less) and are for residential
applications only. Do not use
peak flow rate for commercial
applications or for a continuous
rate when treated water supplies
are geothermal heat pump,
swimming pool, etc.
For satisfactory operation, the
pumping rate of the well system
must equal or exceed indicated
backwash flow rate.
All units come with plastic bypass

6
There are 5(?) Red clips.
Please check to make sure
you have all of them.
Be sure to check the entire unit for any shipping damage or parts loss. Also note damage to the shipping cartons. Contact the transportation company for all damage
and loss claims. The manufacturer is not responsible for damages in transit.
Small parts, needed to install the Conditioner, are in a parts box. To avoid loss of the small parts, keep them in the parts bag until you are ready to use them.
What is included in the box?
For Models EFT20, EFT30, EFT40, you will expect the following:
1. Control Valve
2. Tank
3. Parts Box
4. Owners Manual
5. Drain Hose & Clamp (Not included in some brands)
UNPACKING / INSPECTION
1. Control Valve
Media Inside
the Tank.
Media Type
will depend
on what
models were
purchased
18280
Upper Basket
3. Parts Box
60090003
2X 1” Straight
Adapter
60010006
Bypass Tool
60010026
O Rings Attached
60090010
2 X 3/4”
Elbow
Adapter)
60010630
Transformer
92360
Grease
Packet

6 7
Valve Serial #
CHECK VALVE TYPE AND VALVE SERIAL #
Check to make sure Valve Type is Upflow (UF) (left Sticker shown below). The right Sticker shows the serial # of the control valve. The middle sticker is a dataplate which
provides information of Serial # and Date of Manufacture of complete system. Both Serial # labels are important for troubleshooting.
Please record these numbers on the back page of this manual for future reference.
Valve Serial #
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Complete System Serial #
NOTE
For cabinet models the
labels are usually located
under salt lid area.

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Fig. 1.
BEFORE INSTALLATION
Make sure you have a copy of your most recent water test results. If your water has not been tested previously you can contact
your supplier of this product to obtain a water sample bottle to be sent to one of our facilities for a free analysis. It is important
that this product not be installed until you have this information.
In all cases where metal pipe was originally used and is later interrupted by poly pipe or the Noryl bypass valve or by physical
separation, an approved ground clamp with no less than #6 copper conductor must be used for continuity, to maintain proper
metallic pipe bonding.
Inspecting and Handling Your New System*
Inspect the equipment for any shipping damage. If damaged, notify the transportation company and request a damage
inspection. Damage to cartons should also be noted.
Handle the conditioner unit with care. Damage can result if it is dropped or set on sharp, uneven projections on the floor.
Do not turn the conditioner unit upside down.
To Insure this Product Functions Properly:
Your feed water line size to the unit must be a minimum of 3/4 inch with an operating pressure of no less than 30
psi and no more than 125 psi.
MECHANICAL:
Do not use petroleum based lubricants such as petroleum jelly, oils or hydrocarbon based lubricants.Use only 100% silicone
lubricants (grease packet provided in parts kit). All plastic connections should be hand tightened only. Teflon tape may be used
on connections that do not use an O-ring seal. Do not use pliers or pipe wrenches except where indicated by Nut shape (eg. pipe
adapters) All plumbing must be completed according to local codes. Soldering connections should be done before connecting
any pieces to the pipe as excessive heat can damage them.
Tools Required for Installation:
NOTE: We recommend installation only be completed by a competent installer or
plumbing professional to insure this product is installed in accordance with local
plumbing codes.
sTwo adjustable wrenches
sAdditional tools may be required if modification to home plumbing is required.
sPlastic inlet and outlet fittings are included with the conditioner. To maintain full valve flow, 3/4” or 1” pipes to and from
the conditioner fittings are recommended. You should maintain the same, or larger, pipe size as the water supply pipe, up
to the conditioner inlet and outlet.
sUse copper, brass, or PEX pipe and fittings.
sSome codes may also allow PVC plastic pipe.
sALWAYS install the included bypass valve, or 3 shut-off valves. Bypass valves let you turn off water to the conditioner for
repairs if needed, but still have water in the house pipes.
s5/8” OD drain line is needed for the valve drain. A 10’ length of hose is not included with some brands.
NOTE
All government codes and
regulations governing the
installation of these devices
must be observed.
NOTE
If a severe loss in water
pressure is observed when
the conditioner unit is ini-
tially placed in service, the
conditioner tank may have
been laid on its side during
transit. If this occurs, back-
wash the conditioner to
“reclassify” the media.
*NOTE
Due to transportation
and climatic conditions all
connections including the
valve to the tank need to be
checked at time of
installation and tightened if
necessary.
NOTE
Check your local electrical
code for the correct clamp
and cable size.
CAUTION!
If the ground from the
electrical panel or breaker
box to the water meter or
underground copper pipe
is tied to the copper water
lines and these lines are cut
during installation of the No-
ryl bypass valve and/or poly
pipe, an approved grounding
strap must be used between
the two lines that have been
cut in order to maintain
continuity. The length of the
grounding strap will depend
upon the number of units
being installed and/or the
amount of copper pipe being
replaced with plastic pipe.
See Fig. 1.

8 9
Inlet
Outlet
NOTE
If the plumbing system is
used as the ground leg of
the electric supply, conti-
nuity should be maintained
by installing ground straps
around any nonconductive
plastic piping used in
installation.
NOTE
Before starting installation,
read page 21, Plumbing
System Clean-Up, for
instructions on some proce-
dures that may need to be
performed first.
PREPARATIONS
INSTALLATION STEPS
Planning Your Installation
Select the location of your conditioner tank with care. Various conditions which contribute to proper location are as follows:
1. All installation procedures must conform to local and state or provincial plumbing codes.
2. Outside faucets used to water lawns and gardens should not supply untreated water, replace untreated water with feed water to the unit. If necessary to do this please
install check valve, see page 14. A new water line is often required to be connected to supply untreated water to the inlet of the water conditioner and to the outside
faucets.
3. Locate as close as possible to the water supply source.
4. Locate as close as possible to a floor or laundry tub drain.
5. Locate in correct relationship to other water conditioning equipment. if closer than 10 feet please install check valve in accordance with local plumbing codes.
6. Conditioners should be located in the supply line before the water heater. Temperatures above 110°F (43°C ) will cause damage to conditioners.
7. Do not install a conditioner or conditioner in a location where freezing temperatures occur. Freezing may cause permanent damage to this type of equipment and will void
the factory warranty.
8. Allow sufficient space around the unit for easy servicing.
9. Keep the conditioner out of direct sunlight. The sun’’s heat may soften and distort plastic parts.
1. Determine the best location for your water conditioner, bearing in mind the location of your water supply lines, drain line and 120 volt AC electrical outlet. Subjecting the
conditioner to freezing or temperatures above 43°C (110°F) will void the warranty.
2. Make sure the bypass is attached well to the control valve. Connect the straight or elbow connectors to the bypass with red clips. Connect the inlet and outlet of the water
conditioner to the plumbing of the house.The control valve must not be submitted to temperatures above 43°C (110°F).When sweat ttings are used, to avoid damaging
the control valve, solder the threaded copper adapters to the copper pipe and then, usingTeon tape, screw the assembly into the bypass valve. Do not use pipe thread
compound as it may attack the material in the valve body.
3. Apply TeonTape and Orings to the ttings
4. Connect Conditioner to the house plumbing. Any solder joints near the valve must be done before connecting any piping to the valve. Always leave at least 6”(152 mm)
between the valve and joints when soldering pipes that are connected to the valve. Failure to do this could cause damage to the valve.
5. Drain Line connection: Using Teon tape, screw the 1/2”hose barb and attach oring into the drain port in the valve. Attach 1/2”drain hose (Supplied with some models
and brands) to the hose barb and tighten securely with a hose clamp (Supplied with some models and brands). Run the drain line to a oor drain or a laundry drain.
Complete any necessary plumbing.
6. Using the Allen Key (included), place the unit in the bypass position. Slowly turn on the main water supply. At the nearest cold treated water tap nearby remove the faucet
screen, open the faucet and let water run a few minutes or until the system is free of any air or foreign material resulting from the plumbing work.
7. Make sure there are no leaks in the plumbing system before proceeding. Close the water tap when water runs clean.
8. Open the brine tank / cabinet salt lid and add water until there is approximately 3”(75 mm) of water in the tank. Do not add salt to the brine tank at this time.
Please notice the inlet and outlet arrows
on the valve as shown here to determine
the position of the equipment

10
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EconoFlo Water Conditioner Installation
InOut
Cold (Raw water)
Cold (Filtered water)
Check Valve
Water Heater
Hot (Soft Water)
Water Softener Water Filter
InIn Out
Out
Cold (Soft Water)
T
o Outside Faucet *
Outlet
Inlet
NOTICE - THERE ARE RAISED
ARROWS ON THE BYPASS
ASSEMBLY INDICATING
DIRECTION OF WATER FLOW
*NOTE
Check local plumbing codes
in regards to requirements
for use of Check Valve or
back flow prevention or
vacuum breaker
Connect Conditioner to the HousePlumbing Any solder joints near the valve must be done before connecting any piping to the valve. Always leave at least 6”(152 mm)
between the valve and joints when soldering pipes that are connected to the valve. Failure to do this could cause damage to the valve.
CAUTION!
Never insert drain line
directly into a drain, sewer line, or trap.
Always allow an air gap between the drain
line and the wastewater to prevent the
possibility of sewage being back-siphoned
into the conditioner.
NOTE
Waste connections or drain
outlet shall be designed and
constructed to provide for
connection to the sanitary
waste system through an
air-gap of 2 pipe diameters
or 1 inch (22 mm) whichever
is larger.
INSTALLATION

10 11
LAST REGEN.
JAN/01/2019
SETTINGS BUTTON
The function of this key is to
enter the level one program-
ming mode where the valve
settings can be adjusted.
MANUAL REGEN BUTTON
This button has two functions.The rst is to initiate a manual
regeneration by holding the button for 3 or more seconds. The
second function is while in programming mode, pressing this key
allows the user to change the value of each setting.
UP / DOWN
These buttons are used to
increase or decrease the value
of the settings while in the
programming mode.
Key Pad Conguration
STARTUP & PROGRAMMING
The control valve is controlled with simple, user-friendly electronics displayed
on an LCD screen. When power is connected, the screen will show the following
information in sequence:
1. Date & Time
2. Regeneration Days (Time
interval between backwashes)
. Remaining Days (days left before
backwash begins)
4. RegenerationTime (Time of day
when backwash starts)
5. Last Regeneration Date (Last
date when system backwashed)
. Current Flow Rate (GPM) (ow
rate of water being currently
used)
7. Peak Flow Rate (GPM) (Max
recorded ow rate of the water)
1. Connect the Transformer to the Valve
Plug the 12-volt transformer into a 120 VAC 60 Hz outlet.
2. Add Water to Brine Tank
Open the cabinet salt lid and add
water. Do not add salt to the brine
tank at this time.
3. Manually Regenerate the Valve
3a. Open the inlet on the bypass valve slowly and allow water to enter the unit. (The outlet of the bypass should remain closed to prevent any nes or debris from entering the
plumbing system. Allow all air to escape from the unit before turning the water on fully then allow water to run until the drain water appears to be clear of any nes or
color.
3b. Plug in the valve. Allow the valve to continue its cycles until complete and back in service. Allow the valve to stay in each position for 2 - 3 minutes to purge air from the
system and the valve. Failure to properly purge the system may result in unsatisfactory performance.This process can be performed more than once if necessary to purge
air and color or nes from the system before nishing start up. Once the system is purged properly you can open the outlet of the bypass valve. Because your plumbing
system has been disturbed it is advisable to remove screens from faucets and ush all lines until clear. See Plumbing System Clean-Up on page 19.
3c. TheValve is already programmed from factory. Please set the date and time of day, feedwater hardness and people as shown -in‘4. PROGRAMMING YOUR CONDITIONER’
on following pages:
4. PROGRAMMING YOUR Conditioner
The valve has 2 levels of programming – Level 1 and Level 2* (See page 27 for Level 2 programming). This unit is factory set for
the correct size, you are required to program the date, the time, the number of people in the home and the correct
hardness setting. Please review compensated hardness calculation before entering the hardness number from your
water analysis.
*Please call Canature WaterGroup before attempting to change any Level 2 values as this can affect the performance of
your unit.

12
CURRENT TIME
07 : 27 PM
CURRENT TIME
07 : 27 PM
CURRENT TIME
07 : 45 PM
CURRENT TIME
07 : 45 PM
CURRENT TIME
07 : 45 AM
8. Now press UP or DOWN
key to change the
minute value to current time.
9. Press MANUAL REGEN
again. Minute value will be
accepted and AM/PM value
will start flashing.
10. Now pressUP or DOWN
key to change the value
to AM or PM
5. Press MANUAL REGEN
once and the highlighted
value flashes.
6. Now press UP or DOWN
key to change the hour
values to current time.
7. Press MANUAL REGEN
again. Hour value will be
accepted and minute value
will start ashing.
JAN/01/2018
05:27 PM
CURRENT TIME
05 : 27 PM
CURRENT TIME
05 : 27 PM
1. Press SETTINGS for 3
seconds to unlock screen.
2. The display will read
“Press SETTINGS key
for 3 sec to unlock”.
3. After 3 seconds, the display
will beep confirming unlock
4. Press SETTINGS again
and the hour value
becomes highlighted
Level 1 PROGRAMMING:
STEP 1 : Set Current Time
PRESS SETTINGS KEY
3 SEC TO UNLOCK
STARTUP & PROGRAMMING (CONTINUED)
4. PROGRAMMING YOUR Conditioner
The valve has 2 levels of programming – Level 1 and Level 2* (See page 38 for Level 2 programming). This unit is factory set for
the correct size, you are required to program the date, the time, the number of people in the home and the correct
hardness setting. Please review compensated hardness calculation before entering the hardness number from your
water analysis.
*Please call Canature WaterGroup before attempting to change any Level 2 values as this can affect the performance of
your unit.

12 13
11. Press MANUAL REGEN
again to accept.
Flashing stops & hour value is
highlighted again.
PROCEED TO STEP 2 >
CURRENT TIME
07 : 45 PM
CURRENT TIME
07 : 45 PM
CURRENT DATE
JAN/21/2018
CURRENT DATE
AUG/21/2018
CURRENT DATE
AUG/21/2018
CURRENT DATE
AUG/15/2019
CURRENT DATE
AUG/15/2018
CURRENT DATE
AUG/15/2019
CURRENT DATE
AUG/15/2018
16. Now press UP or
DOWN key to change the
value to current day of the
month
19. Press MANUAL REGEN
again to accept. Flashing
stops & MONTH value is
highlighted again.
PROCEED TO STEP 3
17. Press MANUAL REGEN
again. Date value is accepted
and the YEAR starts flashing
12. Press DOWN to advance
to CURRENT DATE. The month
value is highlighted
13. Press MANUAL REGEN
again and the MONTH value
flashes
14. Now press UP or DOWN
key to change the value
to current month.
STEP 2 : Set Current Date
15. MANUAL REGEN again.
Month value is accepted and
the DAY starts flashing
18. Now press UP or DOWN
key to change the value to current
day of the month
STARTUP & PROGRAMMING (CONTINUED)

14
NUMBER PEOPLE
4
WATER HARDNESS
20 GPG
NUMBER PEOPLE
3
NUMBER PEOPLE
4
WATER HARDNESS
15 GPG
WATER HARDNESS
20 GPG
NUMBER PEOPLE
3
21. Press MANUAL REGEN once
and the value flashes.
26. Now press UP or DOWN
to set feed water hardness & press
MANUAL REGEN again to
accept.
24. Press DOWN key to advance
toWATER HARDNESS. The value is
highlighted.
PROCEED TO STEP 4
22. Press to UP or DOWN
key to change the NUMBER OF
PEOPLE in your home.
27. Now press DOWN key to
advance to VACATION MODE.
Press DOWN key to exit or
press MANUAL REGEN to set
VACATION MODE.
PROCEED TO STEP 5
STEP 3 : Set Number of People in the House
STEP 4 : Setting Water Hardness*
20. Press DOWN key to advance
to NUMBER OF PEOPLE.
25. Press MANUAL REGEN again.
HARDNESS value starts flashing
23. Press MANUAL REGEN again
to accept the value. Highlight stops
flashing.
STARTUP & PROGRAMMING (CONTINUED)
This value is the hardness value of your water in grains per gallon (GPG). If you have the reading in PPM or mg/L, simply divide that
by 17.1 to get the reading in GPG.
You must also add (5 x iron level in PPM) to the hardness value.
HARDNESS VALUE = YOURWATER HARDNESS + (5 x Iron concentration in PPM)
For example, if your water hardness is 20 GPG and the iron level is 0.3 PPM, the hardness value you enter must be:
20 + 5 x (0.3) = 20 + 1.5 = 21.5 GPG
Note: If you do not know your water hardness, please call customer service for details on how to send us a water
sample and receive a free water analysis. In the meantime, you can leave the hardness value at default setting.
*NOTE
If you do not know your water
hardness, please call customer
service for details on how to send
us a water sample and receive a free
water analysis. In the meantime,
you can leave the hardness value at
default setting.
CUSTOMER SERVICE:
1-877-288-9888

14 15
STEP 5 : Setting Vacation Mode
VACATION MODE
YES NO
VACATION MODE
YES NO
CURRENT TIME
07 : 45 AM
28. To set VACATION MODE, press
MANUAL REGEN and
‘NO’flashes.
28. Press DOWN key to
change setting to‘YES’.
29. Press MANUAL REGEN
to accept value.
30. Press DOWN key and
display shows current time
with hour highlighted.
31. Press SETTINGS to exit
programming.
This function may be activated during a prolonged absence, such as a vacation for more than 2 weeks.The system will perform a brief backwash and rinse based on advanced
setting.The purpose is to keep the water fresh in the conditioner tank and plumbing system.
By selecting the vacation mode, the normal display will show the following in sequence:
o
Current date and time
o
Regeneration days : 07 days
o
Remaining days : __ Days
o
Regeneration time : 2:00 AM
o
Last Regeneration date :
o
Current Flow Rate : __ GPM
o
Peak Flow Rate : __ GPM
After returning from vacation, reset the VACATION MODE to“NO”.
YOUR UNIT IS NOW READY FOR SERVICE
STARTUP & PROGRAMMING (CONTINUED)
*Add Salt to the Brine
Cabinet
Put 40 kgs of crystal water conditioner salt in
the brine tank. The unit will automatically
fill the water to the correct level when it
regenerates.
Start up and programming
complete. Unit is now
operational.
*NOTE
Resin Cleaner
An approved resin cleaner
MUST be used on a regular
basis if your water supply
contains iron.
See page 22 - Res-Up®
Feeder Installation
Instructions

16
Sample
Connection
Sample
Connection
SERVICE
BYPASS
Sample
Connection
Sample
Connection
SERVICE
BYPASS
BYPASS
Automatic Water Bypass
The regeneration cycle lasts approximately 1.5 hours to 3.0 hours depending on the specic model, after which treated water service will be restored. During regeneration,
untreated water is automatically bypassed for use in the household. Hot water should be used as little as possible during this time to prevent hard water from lling the water
heater.
IMPORTANT: This is why the automatic regeneration is set for sometime during the night and manual regenerations should be performed when little or no
water will be used in the household.
Manual Water Bypass
In case of an emergency such as conditioner maintenance, you can isolate your water conditioner from the water supply using the bypass valve located at the back of the control.
In normal operation the bypass is open with the ON/OFF knobs in line with the INLET and OUTLET pipes.To isolate the conditioner, simply rotate the knobs clockwise (as indicated
by the word BYPASS and arrow) until they lock. You can use your water related xtures and appliances as the water supply is bypassing the conditioner . However, the water you
use will be hard. To resume treated service, open the bypass valve by rotating the knobs counterclockwise. Please make sure bypass knobs are completely open other-
wise the unconditionered water could bypass through the valve.
New Sounds
You may notice new sounds as your water conditioner operates.The regeneration cycle lasts approximately 1.5 hours to 3.0 hours depending on the specic model. During this
time, will be able to hear water running intermittently to the drain, depending on proximity of the unit to sleeping area and time of regeneration.
PLUMBING SYSTEM CLEAN-UP
The following procedures are guidelines only but have proven successful in most instances. Under no circumstances should any procedure outlined below be followed if contrary
to the appliance manufacturer’s instructions. Should there by any questions concerning the advisability of performing a procedure, it is strongly recommended the manufactur-
er’s authorized service outlet be consulted prior to performing the procedure.
Water Heater
If the water heater has been exposed to both iron and hardness for a long period of time, replacement of the heater tank maybe the
only practical solution to prevent continued staining originating from this source. After completing the installation of the conditioner,
clean the water heater by following these instructions:
1. Shut o energy supply to water heater and close heater inlet water valve.
2. Drain hot water tank completely. Open inlet water valve allowing heater tank to be relled with iron-free water. Continue ushing
until water runs clear to drain.
3. If, after approximately 30 minutes ushing, water does NOT clear, terminate ushing operation. Rell hot water heater with water and pour approximately 1/2 gallon of
household bleach into top of heater tank. Allow bleach solution to stand in tank for 20 to 30 minutes. Flush tank.
Dishwasher
Consult owners’handbook and follow manufacturer’s instructions.
Toilet Flush Tanks
Prior to commencing installation of the conditioner system, pour 4 to 6 ounces of resin mineral cleaner Pro-Rust Out or or other suitable cleaner such as CLR that contains a mild
acid into ush tanks and bowls and let stand. When installation is completed, ush toilets several times with conditioned water. If stains or deposits return check that lines are
connected to treated water. Repeat procedure until clear. again until water is clear at drain.Turn energy supply on.
NOTE
If water does not clear in
approximately 10 minutes,
water heater should
probably be replaced.

16 17
Salt
Water
Service Schedule
The seals and spacers along with the piston assembly should be inspected/cleaned or replaced every year depending on the inlet water quality and water usage.
See inspection and replacement of Piston assembly and seal and spacer kit, page 21, gure 2.
The injectors should be cleaned/inspected or replaced every year depending on the water quality and use. See Clean Injector Assembly, page 21, gure 3
SERVICING OF PARALLEL ADAPTOR should be done annually. All connections need to be inspected for leaks, the cross pipes should be removed and inspected for blockage.
if there is no evidence of leaking on the adapter no further inspection is required. If addtional inspection is required see page 24.
The media should be replenished or replaced depending of inlet water quality and water consumption. Check with your water treatment expert on the media bed change
frequency.
Maintenance Kit (60010307) should be used for servicing control on an annual basis. The
maintenance kit consists of piston assembly, seals and spacers, injectors.
Maintenance of your new water conditioner requires very little time or eort but it is essential. Regular maintenance will ensure many years of ecient and trouble free operation.
FAILURE TO FOLLOW BASIC MAINTENANCE SCHEDULE WILL RESULT IN THE UNIT FAILING TO OPERATE PROPERLY AND VOID YOUR
WARRANTY.
CAUTION!
Liquid brine will irritate eyes,
skin and open wounds -
gently wash exposed area
with fresh water. Keep
children away from
your water conditioner.
Bridging
Humidity or the wrong type of salt may create a cavity between the water and the
salt.This action, known as“bridging”, prevents the brine solution from being made,
leading to your water supply being hard.
If you suspect salt bridging, carefully pound on the outside of the plastic brine tank
or pour some warm water over the salt to break up the bridge. This should always
be followed up by allowing the unit to use up any remaining salt and then thor-
oughly cleaning out the brine tank. Allow four hours to produce a brine solution,
then manually regenerate the conditioner .
MAINTENANCE INSTRUCTIONS AND SCHEDULE
Cleaning of your Brine / Salt tank
Salt tanks will build up sludge (undissolved salt) in the bottom of them that will continue to increase as time goes by. Every 2 - 3 years the
salt tank should be cleaned out completely and re started using the original start up instructions.
Never subject your conditioner to freezing, vacuum or to temperatures above 43°C (110°F).
Checking the Salt Level
Check the salt level monthly. Remove the lid from the cabinet or brine tank, make sure salt level is always above the brine level.
Add Salt to the Brine Cabinet
Put 40 kgs of crystal water conditioner salt in the brine tank.The unit will automatically ll the water to the correct level when it regener-
ates. Use only clean salt labeled for water conditioner use, such as crystal, pellet, nugget, button or solar. The use of rock salt is discouraged
because it contains insoluble silt and sand which build up in the brine tank and can cause problems with the system’s operation. Add the salt
directly to the tank, lling no higher than the top of the brine well.
NOTE :THE WATER LEVEL SHOULD BE BELOW THE SALT LEVEL ALL THE TIME
CAUTION!
Incorrect start up, water
above the salt level, (not
enough salt in tank) will both
effect the units capacity and
result in hardness slippage.
Should either of these situa-
tions happen or the unit fails
to regenerate for any other
reason please first correct
the problem. Then regen-
erate the unit manually 2
times in a row to restore the
reserve capacity and bring
the media bed back up to
specification.

18
Plug the Riser Tube
with some tape
The riser
(distributor)
remains inside the
tank seated in the
depression at the
bottom
a) Lube the bottom oring (picture d) and attach
the upper cone to the valve.
b) Temporarily plug the open end of the riser
tube to ensure that no resin or gravel falls
down into the distribution. The riser (distrib-
utor) remains inside the tank seated in the
depression at the bottom. Plug tube with a
tape. Remove after media is loaded.
c) Fill support bed first. The media will not
always spill down inside the tank and may
need to be swept inside.The large funnel
(sold separately makes lling the tank easier
and neater. (Or an empty 1 gallon or 4 liter
container with the bottom cut out makes a
good funnel.)
a b c
Support
Bed
Gravel
Resin
Fill tank one quarter full of water to protect
distribution during gravel installation.
Place the media into the tank in the order
indicated above. Slowly and carefully add
the gravel support bed and the ltration
media leveling each layer as it is placed into
the tank.
REPLACING MEDIA
1. Media Installation (When Necessary). Models including and higher than 2 CF (Models 60, 90) of media are shipped with
separate media in pails or boxes. Models lower than 2 CF of media come loaded with media and this step can be skipped for new
installation.
CAUTION!
The unit should be
depressurized before
installing or replacing media

18 19
Cover
Screws Clips
Display
Cable
Meter cable
Turn valve knobs
clockwise using
allen wrench
Brine line
Bypass
Top cone
1. Unscrew the 2 screws from
the cover .
6. Remove the clips and
screws that connect valve
and bypass
2. Disconnect display cable.
7. Remove the bypass from the
valve
3. Remove cover.
8. Remove the control valve.
4. Bypass the water ow to the
conditioner by turning the
valve knobs clockwise.
5. Remove the brine line.
11. Remove the top cone.
Before Servicing
1. Turn o water supply to conditioner :
a. If the conditioner installation has a 3 valve bypass system rst open the valve in the bypass line, then close the valves at the conditioner inlet & outlet.
b. If the conditioner has an integral bypass valve, put it in the bypass position.
c. If there is only a shut-o valve near the conditioner inlet, close it.
2. Relieve water pressure in the conditioner by stepping the control into the backwash position momentarily. Return the control to the In Service position.
3. Unplug Electrical Cord from outlet.
4. Disconnect drain line connection.
SERVICING VALVE

20
2.
1.
1. Follow steps 1 to 6 of timer /powerhead
replacement.
2. Remove three screws from the plate on the
valve body.
3. Remove the plate from the valve body and pull the
Piston Assembly from the valve. The brine valve
assembly can also be removed in this stage.
4. Remove the seal spacer assembly, grease it
with silicone lubricant and put back in.
5. Replace piston assembly followed by timer assembly.
6. Replace the piston assembly and reverse
following steps in this section
Remove 3 X
Screws
Brine Valve
Assembly
Piston
Assembly
Plate Seal and
Spacer
CLEAN INJECTOR ASSEMBLY
PISTON AND/OR BRINE VALVE ASSEMBLY REPLACEMENT
1. Remove two screws of the
injector cap.
2. Pull the Injector Cap o,
Remove the injector assembly,
oring and screen, clean the
injectors with Res Care solution,
vinegar, or similar solution such
as CLR. Replace the injectors ,
snug only do not overtighten.
This manual suits for next models
4
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