Operation and Maintenance
LIMITED WARRANTY
A. GENERAL PROVISIONS - THE WARRANTY DESCRIBED BELOW IS PROVIDED BY INDUSTRIES NRC INC, 2430 PRINCIPALE EST C.P. 160, ST-PAUL D’ABBOTSFORD,
QUÉBEC, CANADA, J0E 1A0 (“INDUSTRIES NRC”) TO THE ORIGINAL PURCHASER OF NEW TOWING AND RECOVERY EQUIPMENT (“EQUIPMENT”) PURCHASED FROM
INDUSTRIES NRC OR AUTHORIZED INDUSTRIES NRC DEALERS. UNDER THIS WARRANTY, INDUSTRIES NRC WILL REPAIR OR REPLACE, AT ITS OPTION, ANY PART
COVERED UNDER THIS WARRANTY WHICH IS FOUND TO BE DEFECTIVE IN MATERIAL OR WORKMANSHIP DURING THE APPLICABLE WARRANTY TERM. WARRANTY
SERVICE MUST BE PERFORMED BY A DEALER OR SALES SERVICE CENTRE AUTHORIZED BY INDUSTRIES NRC TO SELL AND/OR SERVICE THE EQUIPMENT (THE
“AUTHORIZED DEALER”). THE AUTHORIZED DEALER WILL USE ONLY NEW OR REMANUFACTURED PARTS OR COMPONENTS FURNISHED OR APPROVED BY
INDUSTRIES NRC. WARRANTY SERVICE WILL BE PERFORMED WITHOUT CHARGE TO THE PURCHASER FOR PARTS. HOWEVER, THIS WARRANTY DOES NOT
OBLIGATE INDUSTRIES NRC TO BEAR THE COST OF LABOR OR TRANSPORTATION CHARGES IN CONNECTION WITH THE REPAIR OR REPLACEMENT OF ANY PARTS
FOUND TO BE DEFECTIVE, NOR SHALL IT APPLY TO A PRODUCT UPON WHICH REPAIRS OR ALTERATIONS HAVE BEEN MADE UNLESS AUTHORIZED BY INDUSTRIES
NRC. THE PURCHASER WILL BE RESPONSIBLE FOR SERVICE CALLS AND/OR TRANSPORTATION OF EQUIPMENT TO AND FROM THE AUTHORIZED DEALER’S PLACE
OF BUSINESS (EXCEPT WHERE PROHIBITED BY LAW), FOR ANY PREMIUM CHARGED FOR OVERTIME LABOUR REQUESTED BY THE PURCHASER AND FOR ANY
SERVICE AND/OR MAINTENANCE NOT DIRECTLY RELATED TO ANY DEFECT COVERED UNDER THIS WARRANTY. THIS WARRANTY IS TRANSFERABLE, PROVIDED AN
AUTHORIZED INDUSTRIES NRC DEALER IS NOTIFIED OF THE OWNERSHIP CHANGE, AND INDUSTRIES NRC APPROVES THE TRANSFER.
B. WHAT IS WARRANTED - SUBJECT TO PARAGRAPH C, ALL PARTS, MANUFACTURED BY INDUSTRIES NRC, OF ANY NEW INDUSTRIES NRC EQUIPMENT, ARE
WARRANTED FOR THE NUMBER OF MONTHS SPECIFIED BELOW. WARRANTY STATEMENTS COVERING COMPONENTS NOT MANUFACTURED BY NRC ARE FOUND
WITH THE OPERATOR’S MANUALS DELIVERED WITH THE EQUIPMENT.
C. WHAT IS NOT WARRANTED - PURSUANT TO THE TERMS OF THIS WARRANTY, INDUSTRIES NRC IS NOT RESPONSIBLE FOR THE FOLLOWING: (1) USED
EQUIPMENT (UNLESS IT IS SPECIFICALLY COVERED BY SEPARATE WARRANTY DOCUMENTS); (2) ANY EQUIPMENT THAT HAS BEEN ALTERED OR MODIFIED IN WAYS
NOT APPROVED BY INDUSTRIES NRC, INCLUDING, BUT NOT LIMITED TO, HYDRAULIC PRESSURE SETTINGS ABOVE INDUSTRIES NRC SPECIFICATIONS; (3)
DEPRECIATION OR DAMAGE CAUSED BY NORMAL WEAR, LACK OF REASONABLE AND PROPER MAINTENANCE, FAILURE TO FOLLOW OPERATING INSTRUCTIONS,
MISUSE, LACK OF PROPER PROTECTION DURING STORAGE, VANDALISM, THE ELEMENTS OR COLLISION OR ACCIDENT; (4) THE EQUIPMENT IF USED FOR
OVERHEAD LIFTING, CRANE WORK OR ANY OTHER UNAPPROVED ACTIVITY; (5) NORMAL MAINTENANCE PARTS AND/OR SERVICE.
D. SECURING WARRANTY SERVICE - TO SECURE WARRANTY SERVICE THE PURCHASER MUST, (1) REPORT THE EQUIPMENT DEFECT TO AN AUTHORIZED DEALER
AND REQUEST WARRANTY SERVICE WITHIN THE APPLICABLE WARRANTY TERM; (2) PRESENT EVIDENCE OF THE WARRANTY START DATE TOGETHER WITH THE
VALID PROOF OF PURCHASE; AND, (3) MAKE THE EQUIPMENT AVAILABLE TO AN AUTHORIZED DEALER OR SERVICE CENTRE WITHIN A REASONABLE PERIOD OF
TIME.
E. NO IMPLIED WARRANTY, REPRESENTATION OR CONDITION - TO THE EXTENT PERMITTED BY LAW, NEITHER INDUSTRIES NRC NOR ANY COMPANY AFFILIATED
WITH IT MAKES ANY WARRANTY, REPRESENTATION, CONDITION OR PROMISE, EXPRESS OR IMPLIED, VERBAL OR OTHERWISE, AS TO THE QUALITY,
PERFORMANCE OR FREEDOM FROM DEFECT OF THE EQUIPMENT. NO IMPLIED OR STATUTORY CONDITIONS OR WARRANTIES OF MERCHANTABILITY OR FITNESS
(WHETHER PURSUANT TO THE SALE OF GOODS ACT OR ANY OTHER STATUTE OF ANY PROVINCE/STATE OR OTHERWISE) ARE MADE.
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Carriers – Operation and Maintenance
Models: 10TB - 20TB - 20TB-DD - 30TB - 40TB - 40TB-DD
REV. 1
APRIL 7, 2022
