NRC 10TB User manual

Model(s):10TB - 20TB - 20TB-DD - 30TB - 40TB - 40TB-DD
April 7, 2022
Document number:8923901_EN—Revision1
Original Instructions
CARRIERS
OPERATION AND MAINTENANCE
NRC-INDUSTRIES.COM

Operation and Maintenance 2
Models:10TB - 20TB - 20TB-DD - 30TB - 40TB - 40TB-DD
REV. 1
APRIL 7, 2022
Carriers – Operation and Maintenance

Operation and Maintenance
INTELLECTUAL PROPERTY NOTICE
Copyright © 2022 NRC Industries Inc. All rights reserved. This manual may not be copied,
photocopied, reproduced, translated or converted to any electronic or machine-readable format
in whole or in part without the prior written approval of NRC Industries Inc. NRC Industries Inc.
reserves the right to modify the information provided herein at any time without notice.
Please send your comments and questions to:
NRC Industries Inc.
2430 Principale St.
Saint-Paul-d'Abbotsford, QC J0E 1A0
CANADA
Tel: [phone]
Fax: [phone]
For any questions about the winches, you can contact the manufacturers directly:
DP Winch (TWG, Inc.)
PO Box 1130
Jenks, OK 74037-1130
Tel: [phone]
Fax: [phone]
Website: www.dovertwg.com
Ramsey Winch Company
PO Box 581510
Tulsa, OK 74158-1510
Tel: [phone]
Fax: [phone]
Website: www.ramsey.com
3
Carriers – Operation and Maintenance
Models: 10TB - 20TB - 20TB-DD - 30TB - 40TB - 40TB-DD
REV. 1
APRIL 7, 2022

Operation and Maintenance 4
Carriers – Operation and Maintenance
Models: 10TB - 20TB - 20TB-DD - 30TB - 40TB - 40TB-DD
REV. 1
APRIL 7, 2022

Operation and Maintenance
REVISION HISTORY
Revision Date Description
1 2022-04-07 Added section 9.19 Safe loader to Section 9:Accessories.
0 2022-03-29 Initial release
5
Carriers – Operation and Maintenance
Models: 10TB - 20TB - 20TB-DD - 30TB - 40TB - 40TB-DD
REV. 1
APRIL 7, 2022

Operation and Maintenance 6
Carriers – Operation and Maintenance
Models: 10TB - 20TB - 20TB-DD - 30TB - 40TB - 40TB-DD
REV. 1
APRIL 7, 2022

Operation and Maintenance
CONTENTS
LIMITED WARRANTY 9
WARRANTY CARD 11
ABOUT THIS MANUAL 13
WARNING MESSAGES 15
1 DESCRIPTION 17
1.1 Description of the carrier and its components 18
1.2 Technical specifications 30
2 SAFETY 41
2.1 General 41
2.2 Safety labels 41
2.3 Intended use 41
2.4 NRCresponsibilities 42
2.5 Supervisory responsibilities 42
2.6 Operator responsibilities 42
3 OPERATION 45
3.1 Truck and carrier stability 46
3.2 Common operating procedures 49
3.3 Using the winches 55
3.4 Loading and unloading a vehicle 64
3.5 Bracing the load 71
3.6 Using the wheel lift 74
4 MAINTENANCE 79
4.1 Safety guidelines 80
4.2 General maintenance 81
4.3 Lubrication 83
4.4 Maintenance procedures 91
5 TROUBLESHOOTING 93
5.1 Troubleshooting common problems 94
6 ACCIDENT OR BREAKDOWN PROCEDURE 99
6.1 Electrical failure 99
6.2 Hydraulic failure 99
6.3 Pump failure 100
6.4 Truck failure 100
7
Carriers – Operation and Maintenance
Models: 10TB - 20TB - 20TB-DD - 30TB - 40TB - 40TB-DD
REV. 1
APRIL 7, 2022

Operation and Maintenance 8
Carriers – Operation and Maintenance
Models: 10TB - 20TB - 20TB-DD - 30TB - 40TB - 40TB-DD
REV. 1
APRIL 7, 2022
7 STORAGE 101
8 DISASSEMBLY AND DISPOSAL 103
9 ACCESSORIES 105
9.1 Standard accessories 106
9.2 Removable rails 108
9.3 Towing plates 110
9.4 Light vehicle tire lift 111
9.5 Medium vehicle tire lift 112
9.6 Heavy vehicle tire lift 114
9.7 Fifth-wheel adapter 116
9.8 Gooseneck 117
9.9 Pintle hook 118
9.10 Trailer hitch 119
9.11 Roller-guide 120
9.12 Pulley 121
9.13 Fork holders (swivel receivers) and forks 123
9.14 Holders with integrated forks 126
9.15 Tow bar brackets 128
9.16 Rubber pads 130
9.17 Stabilizer grips 131
9.18 Versatile stabilizer grips 132
9.19 Tow ramps 133
9.20 Safe loader 134
AUTHORIZED DISTRIBUTORS AND SERVICE PROVIDERS 143
LOGBOOK 145
OPERATOR RECORD 147

Operation and Maintenance
LIMITED WARRANTY
A. GENERAL PROVISIONS - THE WARRANTY DESCRIBED BELOW IS PROVIDED BY INDUSTRIES NRC INC, 2430 PRINCIPALE EST C.P. 160, ST-PAUL D’ABBOTSFORD,
QUÉBEC, CANADA, J0E 1A0 (“INDUSTRIES NRC”) TO THE ORIGINAL PURCHASER OF NEW TOWING AND RECOVERY EQUIPMENT (“EQUIPMENT”) PURCHASED FROM
INDUSTRIES NRC OR AUTHORIZED INDUSTRIES NRC DEALERS. UNDER THIS WARRANTY, INDUSTRIES NRC WILL REPAIR OR REPLACE, AT ITS OPTION, ANY PART
COVERED UNDER THIS WARRANTY WHICH IS FOUND TO BE DEFECTIVE IN MATERIAL OR WORKMANSHIP DURING THE APPLICABLE WARRANTY TERM. WARRANTY
SERVICE MUST BE PERFORMED BY A DEALER OR SALES SERVICE CENTRE AUTHORIZED BY INDUSTRIES NRC TO SELL AND/OR SERVICE THE EQUIPMENT (THE
“AUTHORIZED DEALER”). THE AUTHORIZED DEALER WILL USE ONLY NEW OR REMANUFACTURED PARTS OR COMPONENTS FURNISHED OR APPROVED BY
INDUSTRIES NRC. WARRANTY SERVICE WILL BE PERFORMED WITHOUT CHARGE TO THE PURCHASER FOR PARTS. HOWEVER, THIS WARRANTY DOES NOT
OBLIGATE INDUSTRIES NRC TO BEAR THE COST OF LABOR OR TRANSPORTATION CHARGES IN CONNECTION WITH THE REPAIR OR REPLACEMENT OF ANY PARTS
FOUND TO BE DEFECTIVE, NOR SHALL IT APPLY TO A PRODUCT UPON WHICH REPAIRS OR ALTERATIONS HAVE BEEN MADE UNLESS AUTHORIZED BY INDUSTRIES
NRC. THE PURCHASER WILL BE RESPONSIBLE FOR SERVICE CALLS AND/OR TRANSPORTATION OF EQUIPMENT TO AND FROM THE AUTHORIZED DEALER’S PLACE
OF BUSINESS (EXCEPT WHERE PROHIBITED BY LAW), FOR ANY PREMIUM CHARGED FOR OVERTIME LABOUR REQUESTED BY THE PURCHASER AND FOR ANY
SERVICE AND/OR MAINTENANCE NOT DIRECTLY RELATED TO ANY DEFECT COVERED UNDER THIS WARRANTY. THIS WARRANTY IS TRANSFERABLE, PROVIDED AN
AUTHORIZED INDUSTRIES NRC DEALER IS NOTIFIED OF THE OWNERSHIP CHANGE, AND INDUSTRIES NRC APPROVES THE TRANSFER.
B. WHAT IS WARRANTED - SUBJECT TO PARAGRAPH C, ALL PARTS, MANUFACTURED BY INDUSTRIES NRC, OF ANY NEW INDUSTRIES NRC EQUIPMENT, ARE
WARRANTED FOR THE NUMBER OF MONTHS SPECIFIED BELOW. WARRANTY STATEMENTS COVERING COMPONENTS NOT MANUFACTURED BY NRC ARE FOUND
WITH THE OPERATOR’S MANUALS DELIVERED WITH THE EQUIPMENT.
C. WHAT IS NOT WARRANTED - PURSUANT TO THE TERMS OF THIS WARRANTY, INDUSTRIES NRC IS NOT RESPONSIBLE FOR THE FOLLOWING: (1) USED
EQUIPMENT (UNLESS IT IS SPECIFICALLY COVERED BY SEPARATE WARRANTY DOCUMENTS); (2) ANY EQUIPMENT THAT HAS BEEN ALTERED OR MODIFIED IN WAYS
NOT APPROVED BY INDUSTRIES NRC, INCLUDING, BUT NOT LIMITED TO, HYDRAULIC PRESSURE SETTINGS ABOVE INDUSTRIES NRC SPECIFICATIONS; (3)
DEPRECIATION OR DAMAGE CAUSED BY NORMAL WEAR, LACK OF REASONABLE AND PROPER MAINTENANCE, FAILURE TO FOLLOW OPERATING INSTRUCTIONS,
MISUSE, LACK OF PROPER PROTECTION DURING STORAGE, VANDALISM, THE ELEMENTS OR COLLISION OR ACCIDENT; (4) THE EQUIPMENT IF USED FOR
OVERHEAD LIFTING, CRANE WORK OR ANY OTHER UNAPPROVED ACTIVITY; (5) NORMAL MAINTENANCE PARTS AND/OR SERVICE.
D. SECURING WARRANTY SERVICE - TO SECURE WARRANTY SERVICE THE PURCHASER MUST, (1) REPORT THE EQUIPMENT DEFECT TO AN AUTHORIZED DEALER
AND REQUEST WARRANTY SERVICE WITHIN THE APPLICABLE WARRANTY TERM; (2) PRESENT EVIDENCE OF THE WARRANTY START DATE TOGETHER WITH THE
VALID PROOF OF PURCHASE; AND, (3) MAKE THE EQUIPMENT AVAILABLE TO AN AUTHORIZED DEALER OR SERVICE CENTRE WITHIN A REASONABLE PERIOD OF
TIME.
E. NO IMPLIED WARRANTY, REPRESENTATION OR CONDITION - TO THE EXTENT PERMITTED BY LAW, NEITHER INDUSTRIES NRC NOR ANY COMPANY AFFILIATED
WITH IT MAKES ANY WARRANTY, REPRESENTATION, CONDITION OR PROMISE, EXPRESS OR IMPLIED, VERBAL OR OTHERWISE, AS TO THE QUALITY,
PERFORMANCE OR FREEDOM FROM DEFECT OF THE EQUIPMENT. NO IMPLIED OR STATUTORY CONDITIONS OR WARRANTIES OF MERCHANTABILITY OR FITNESS
(WHETHER PURSUANT TO THE SALE OF GOODS ACT OR ANY OTHER STATUTE OF ANY PROVINCE/STATE OR OTHERWISE) ARE MADE.
9
Carriers – Operation and Maintenance
Models: 10TB - 20TB - 20TB-DD - 30TB - 40TB - 40TB-DD
REV. 1
APRIL 7, 2022

Operation and Maintenance 10
Carriers – Operation and Maintenance
Models: 10TB - 20TB - 20TB-DD - 30TB - 40TB - 40TB-DD
REV. 1
APRIL 7, 2022
F. EXCLUSIVE REMEDY - TO THE EXTENT PERMITTED BY LAW, THE PURCHASER’S EXCLUSIVE REMEDY IN CONNECTION WITH THE BREACH OR PERFORMANCE OF
ANY WARRANTY ON THE EQUIPMENT ARE THOSE SET FORTH IN THIS WARRANTY. IN NO EVENT WILL AN AUTHORIZED DEALER, INDUSTRIES NRC OR ANY
COMPANY AFFILIATED WITH INDUSTRIES NRC, BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES OR INJURIES, INCLUDING BUT NOT LIMITED TO,
LOSS OF PROFITS, RENTAL OF SUBSTITUTE EQUIPMENT, OTHER COMMERCIAL OR PERSONAL LOSS OR DAMAGES ARISING AS A RESULT OF A FUNDAMENTAL
BREACH OR BREACH OF A FUNDAMENTAL TERM.
G. NO DEALER WARRANTY - EXCEPT FOR CONDITIONS OR WARRANTIES WHICH MAY NOT BE EXCLUDED BY LAW, THE SELLING DEALER MAKES NO WARRANTY OF
ITS OWN ON ANY ITEM WARRANTED BY INDUSTRIES NRC, AND MAKES NO WARRANTY ON OTHER ITEMS UNLESS IT DELIVERS TO THE PURCHASER A SEPARATE
WRITTEN WARRANTY DOCUMENT SPECIFICALLY WARRANTING THE ITEM. THE SELLING DEALER HAS NO AUTHORITY TO MAKE ANY REPRESENTATION OR
PROMISE ON BEHALF OF INDUSTRIES NRC OR TO MODIFY THE TERMS OR LIMITATIONS OF THIS WARRANTY IN ANY WAY.
H. WARRANTY TERMS
EQUIPMENT TERMS
TRUCK MOUNTED RECOVERY EQUIPMENT 12 MONTHS FROM “IN SERVICE” DATE. NO MORE THAN 24 MONTHS.
SLIDING SYSTEM COMPONENTS 10 YEARS FROM DATE OF MANUFACTURING.
TOWING ACCESSORIES MANUFACTURED BY INDUSTRIES NRC 12 MONTHS FROM DATE OF MANUFACTURING.
ACCESSORIES MANUFACTURED BY A THIRD PARTY THIRD PARTY WARRANTY APPLIES.

INFORMATION ON THE CHASSIS ON WHICH THE NRC UNIT IS INSTALLED
IMPERIAL (lbs,mi)
METRIC (kg,km)
Used New
GVWR :
FRONT
REAR
MAKE :
MODEL
YEAR
VEHICLE IDENTIFICATION NUMBER (CHASSIS)
MILEAGE
NRC UNIT
Date of Sale : ____________________________
NRC Serial # ____________________________
Axle-lift
Serial #_________________________________
NRC Model # ___________________________
Date of Delivery to Dealer :
_______________________________________
Dealer Name :
_______________________________________
Address : _______________________________
_______________________________________
Postal / Zip code : _______________________
Dealer Signature :
Date : __________________________________
First Puschaser’s Name
Address : _______________________________
_______________________________________
_______________________________________
_______________________________________
Postal / Zip code : ________________________
Purchaser’s Company Title / Position
_______________________________________
Purchaser’s Signature :
X _____________________________________
Date : __________________________________
Primary Contact-Necessary for Warranty-Admin
Name : _________________________________
Phone : _________________________________
The following items are to be performed by dealer at the time of vehicle delivery.
Customer to sign off each item as verification that it was performed.
Completed the NRC Warranty Registration
Form
Explain required maintenance program to
Customer
Customer instructed on the safe and proper
operation of the unit purchased.
Explain and demonstrate vehicle and
Accessory operation to Customer.
Present completed Warranty registration.
Copy to Customer & fax copy to NRC
Warranty Deptartment.
PRE-DELIVERY INSPECTION
Customer Signature
This Warranty is not valid until approved by NRC Industries and all items on this form
completed.
On the date of sale I have read the NRC Warranty
Agreement, I understand its terms & conditions, and
acknowledge receipt of my copy of the agreement.
PLEASE PRINT CLEARLY OR TYPE.
WARRANTY REGISTRATION FORM

Operation and Maintenance 12
Carriers – Operation and Maintenance
Models: 10TB - 20TB - 20TB-DD - 30TB - 40TB - 40TB-DD
REV. 1
APRIL 7, 2022

Operation and Maintenance
ABOUT THIS MANUAL
This manual contains important information about how to safely operate and maintain your NRC
carrier. Read it before operating the machine and retain it for reference during the entire lifespan
of the machine.
This manual contains the following chapters:
lChapter 1presents the carrier models, their components and their technical specifications.
lChapter 2provides safety information for operating, maintaining and troubleshooting the
carrier.
lChapter 3provides operating principles and procedures.
lChapter 4provides maintenance information and procedures.
lChapter 5provides troubleshooting information and procedures.
lChapter 6provides the operating method in case of an accident or equipment breakdown.
lChapter 7provides information about taking the carrier in and out of storage.
lChapter 8provides information for disassembling and disposing of the carrier.
lChapter 9contains information about the accessories that can be used with the equipment.
lAuthorized distributors and service providers contains a list of authorized distributors and
service providers.
Document conventions
The following conventions are used throughout this document:
NOTE: We highly recommend that you read this manual in full before using your NRC
equipment.
Disclaimer
This manual, including the equipment specifications, is subject to change without notice. Ensure
that you have the latest version of this manual before using your equipment.
All ratings are based on structural factors only, not vehicle capacities or capabilities.
13
Carriers – Operation and Maintenance
Models: 10TB - 20TB - 20TB-DD - 30TB - 40TB - 40TB-DD
REV. 1
APRIL 7, 2022

Operation and Maintenance 14
Carriers – Operation and Maintenance
Models: 10TB - 20TB - 20TB-DD - 30TB - 40TB - 40TB-DD
REV. 1
APRIL 7, 2022
Applicable models and serial numbers
This manual is intended for use with the following models with serial numbers within the
following ranges only:
l10-230 to ...
l20-693 to ...
l30-021 to ...
l40-268 to ...

Operation and Maintenance
WARNING MESSAGES
Indicates a hazardous situation that, if not avoided, will result in serious injury or death.
A danger may or may not involve a property damage hazard.
Indicates a hazardous situation that, if not avoided, could result in serious injury or
death. A warning may or may not involve a property damage hazard.
Indicates a hazardous situation that, if not avoided, could result in minor or moderate
injury. A caution may or may not involve a property damage hazard.
Indicates information that should be read to avoid equipment damage.
15
Carriers – Operation and Maintenance
Models: 10TB - 20TB - 20TB-DD - 30TB - 40TB - 40TB-DD
REV. 1
APRIL 7, 2022

Operation and Maintenance 16
Carriers – Operation and Maintenance
Models: 10TB - 20TB - 20TB-DD - 30TB - 40TB - 40TB-DD
REV. 1
APRIL 7, 2022

Operation and Maintenance
1DESCRIPTION
NRC carriers are strong, dependable and versatile, which ensures that you will never miss an
opportunity.
This chapter describes the components of the 10TB, 20TB, 20TB-DD, 30TB, 40TB and 40TB-
DD carrier models and lists their technical specifications.
17
Carriers – Operation and Maintenance
Models: 10TB - 20TB - 20TB-DD - 30TB - 40TB - 40TB-DD
REV. 1
APRIL 7, 2022

Operation and Maintenance 18
Carriers – Operation and Maintenance
Models: 10TB - 20TB - 20TB-DD - 30TB - 40TB - 40TB-DD
REV. 1
APRIL 7, 2022
1.1 Description of the carrier and its components
NRC carriers are manufactured with the same main components. Only their size and capacity
are different. See 1.2 Technical specifications for the carrier model specifications.
1.1.1 Overview of your NRC carrier
FIGURE 1 — LEFT SIDE OF YOUR CARRIER WITH REMOVABLE RAILS

Operation and Maintenance
FIGURE 2 —RIGHT SIDE OF YOUR CARRIER WITH TUBULAR SIDES
1.1.2 Chassis
The chassis comes in the following models: 10TB, 20TB, 20TB-DD, 30TB, 40TB and 40TB-DD.
See 1.2 Technical specifications for the carrier model specifications.
1.1.3 Winch
The single-deck carrier is equipped with one main winch and one optional auxiliary winch. The
double-deck carrier is equipped with one winch per deck, plus an optional auxiliary winch on the
lower deck. The carrier models have different winch capacities (see 1.2.3 Winches). Figure 1
shows the location of a carrier equipped with one winch.
19
Carriers – Operation and Maintenance
Models: 10TB - 20TB - 20TB-DD - 30TB - 40TB - 40TB-DD
REV. 1
APRIL 7, 2022

Operation and Maintenance 20
Carriers – Operation and Maintenance
Models: 10TB - 20TB - 20TB-DD - 30TB - 40TB - 40TB-DD
REV. 1
APRIL 7, 2022
1.1.4 Wheel lift
The wheel lift has a telescopic section and a tow bar, as shown in Figure 3. The telescopic
section can be extended and retracted to allow the tow bar to reach the vehicle to be towed.
FIGURE 3 —WHEEL LIFT