NRG Systems SymphoniePRO User manual

SymphoniePRO User Manual
Rev. 8
[e-mail] | Page 2
11 January 2018
SymphoniePRO® User's Manual
Copyright © 2018 NRG Systems

SymphoniePRO User Manual
Rev. 8
[e-mail] | Page 3
11 January 2018
TABLE OF CONTENTS
CHAPTER 1 INTRODUCTION ................................................................................................................................................................ 7
1.1 ABOUT THIS MANUAL ..............................................................................................................................................................................7
1.2 TYPOGRAPHIC CONVENTIONS.....................................................................................................................................................................7
1.3 QUICK START ..........................................................................................................................................................................................7
1.4 GETTING HELP ........................................................................................................................................................................................8
1.5 SYSTEM OVERVIEW..................................................................................................................................................................................9
Features of the SymphoniePRO Data Logger System .........................................................................................................................10
1.6 PRECAUTIONS .......................................................................................................................................................................................12
Grounding and ESD ............................................................................................................................................................................12
Environmental Considerations ...........................................................................................................................................................12
CHAPTER 2 SYSTEM OVERVIEW ........................................................................................................................................................ 14
2.1 HARDWARE OVERVIEW...........................................................................................................................................................................14
2.1.1 Unpacking Your SymphoniePRO ................................................................................................................................................14
2.1.2 Components Map ......................................................................................................................................................................14
2.1.3 Channels ....................................................................................................................................................................................19
2.1.4 Grounding..................................................................................................................................................................................21
2.1.5 Installing D-Cell Batteries ..........................................................................................................................................................21
2.1.6 Installing P-SCMs.......................................................................................................................................................................22
2.1.7 iPack ..........................................................................................................................................................................................22
2.18 Related Hardware Accessories ...................................................................................................................................................24
2.2 SYMPHONIEPRO DESKTOP APPLICATION OVERVIEW ...................................................................................................................................24
2.2.1 SymphoniePRO Desktop Application .........................................................................................................................................24
2.2.2 Network Considerations ............................................................................................................................................................27
CHAPTER 3 PRE-INSTALLATION PREPARATION .................................................................................................................................. 28
3.1 CONFIGURING THE LOGGER ...................................................................................................................................................................29
3.1.1 Memory .....................................................................................................................................................................................30
3.1.2 Data Retrieval............................................................................................................................................................................31
3.1.3 Site.............................................................................................................................................................................................32
3.1.4 Location .....................................................................................................................................................................................32
3.1.5 Configuration.............................................................................................................................................................................33
3.1.6 Security......................................................................................................................................................................................34
3.2 CONFIGURING LOGGER CHANNELS ...........................................................................................................................................................37
3.2.1 Live Data....................................................................................................................................................................................37
3.2.2 Wiring Panel, Data Logging Mode and Channel Type...............................................................................................................38
3.2.3 Sensor Description .....................................................................................................................................................................40
3.2.4 Signal Type or Excitation ...........................................................................................................................................................41
3.3 SCHEDULES .........................................................................................................................................................................................43
3.3.1 MetLink Logger Initiated Schedule ............................................................................................................................................45
3.3.2 MetLink Logger Listening Schedule ...........................................................................................................................................47
3.3.3 Time Service...............................................................................................................................................................................47
3.3.4 Email Schedule ..........................................................................................................................................................................48
3.4 IPACK .................................................................................................................................................................................................49
3.4.1 Modem Status (iPackGPS only) .................................................................................................................................................51

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3.4.2 Network Status (iPackACCESS only) ..........................................................................................................................................52
3.4.3 Network.....................................................................................................................................................................................53
3.4.4 Configuration.............................................................................................................................................................................54
3.4.5 GPS ............................................................................................................................................................................................55
3.4.6 Modbus Server (iPackACCESS only) ...........................................................................................................................................55
3.5 SYMPHONIEPRO LOGGER .......................................................................................................................................................................56
3.5.1 SymphoniePRO Logger Measurements Menu ...........................................................................................................................57
3.5.2 SymphoniePRO Logger Functions Menu....................................................................................................................................57
3.5.3 SymphoniePRO Configuration Menu .........................................................................................................................................61
3.6 OFFICE TESTING ....................................................................................................................................................................................62
3.6.1 Connecting the Wiring Panel to the Logger ..............................................................................................................................63
3.6.2 Testing Remote Communications..............................................................................................................................................63
3.6.3 Reading a Raw File ....................................................................................................................................................................63
CHAPTER 4 FIELD INSTALLATION ...................................................................................................................................................... 65
4.1 TOOLS REQUIRED...................................................................................................................................................................................65
4.2 SITE GROUNDING RECOMMENDATIONS .....................................................................................................................................................65
4.3 INSTALLING SYMPHONIEPRO +IPACK IN SHELTER BOX .................................................................................................................................66
4.3.1 Installing Hanging Bracket ........................................................................................................................................................66
4.3.2 Mounting Shelter Box to Tower.................................................................................................................................................66
4.4 PV PANEL MOUNTING............................................................................................................................................................................69
4.5 SENSOR CONNECTIONS................................................................................................................................................................ 72
4.5.1 WIRING SEQUENCE .............................................................................................................................................................................73
4.5.2 CONNECTION DIAGRAM .......................................................................................................................................................................75
4.5.3 INSTALL IN SHELTER BOX ......................................................................................................................................................................79
4.5.4 CONNECTING WIRING PANEL TO LOGGER................................................................................................................................................79
4.5.5 CONNECTING PV PANEL TO IPACK .........................................................................................................................................................80
4.6 LOGGER START UP ....................................................................................................................................................................... 80
4.6.1 CHECKING LOGGER STATUS...................................................................................................................................................................80
4.6.2 CHECKING LOGGER MEASUREMENTS......................................................................................................................................................80
4.7 CHECKING IPACK STATUS............................................................................................................................................................. 80
4.8 DATA VERIFICATION .................................................................................................................................................................... 81
4.9 BEFORE LEAVING SITE CHECKLIST ................................................................................................................................................ 82
4.10 SITE VISITS ................................................................................................................................................................................. 82
4.10.1 RECOMMENDED TOOLS AND SUPPLIES..................................................................................................................................................82
4.10.2 ROUTINE SITE VISIT CHECKLIST ............................................................................................................................................................83
4.10.3 CLEANING .......................................................................................................................................................................................83
CHAPTER 5 SYMPHONIEPRO DESKTOP APPLICATION ....................................................................................................................... 84
5.1 HOME SCREEN –FLEET VIEW...................................................................................................................................................................84
5.1.1 Map Pane ..................................................................................................................................................................................84
5.1.2 Site List ......................................................................................................................................................................................84
5.1.3 Application Update Notifications ..............................................................................................................................................87
5.1.4 File Menu...................................................................................................................................................................................88

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5.1.5 Options Menu ............................................................................................................................................................................92
5.1.6 Help ...........................................................................................................................................................................................93
5.1.7 Site.............................................................................................................................................................................................95
5.1.8 Logger........................................................................................................................................................................................97
5.2 SITE UTILITIES .......................................................................................................................................................................................99
5.2.1 Data Export .............................................................................................................................................................................100
5.2.2 Site...........................................................................................................................................................................................100
5.2.3 Data Import .............................................................................................................................................................................100
5.2.4 Location ...................................................................................................................................................................................100
5.2.5 Data Encryption Password ......................................................................................................................................................101
5.3 AUTOMATION .....................................................................................................................................................................................101
5.4 TIMELINE ...................................................................................................................................................................................102
5.5 REPORTS.................................................................................................................................................................................... 105
5.6 LOGGER ..................................................................................................................................................................................... 107
5.7 CHANNELS ................................................................................................................................................................................. 109
5.8 SCHEDULES ................................................................................................................................................................................ 110
5.9 IPACK......................................................................................................................................................................................... 110
5.10 QUICKVIEW.............................................................................................................................................................................. 110
5.10.1 File .........................................................................................................................................................................................111
5.10.2 View.......................................................................................................................................................................................112
5.10.3 Help .......................................................................................................................................................................................114
APPENDIX A | GLOSSARY................................................................................................................................................................. 115
APPENDIX B | TROUBLESHOOTING GUIDE....................................................................................................................................... 120
LOGS.......................................................................................................................................................................................................120
EXPORTS..................................................................................................................................................................................................121
EVENT AND ERROR CODES...........................................................................................................................................................................124
APPENDIX C | COMMUNICATIONS OPTIONS ................................................................................................................................... 130
C.1 SYMPHONIE IPACK OPTIONS ..................................................................................................................................................................130
C.2 CONFIGURING SYMPHONIEPRO -METLINK LOGGER INITIATED .............................................................................................................132
C.3 CONFIGURING SYMPHONIEPRO FOR METLINK LOGGER LISTENING ........................................................................................................135
C.4 LOGGER INITIATED EMAIL CONNECTIONS ..........................................................................................................................................138
APPENDIX D | INSTALLING A SIM CARD IN IPACKGPS ..................................................................................................................... 140
IPACKGPS GSM .......................................................................................................................................................................................140
APPENDIX E | USING THE BGAN M2M SATELLITE TERMINAL WITH SYMPHONIEPRO ...................................................................... 143
INTRODUCTION .........................................................................................................................................................................................143
APPENDIX F | USING IPACKACCESS WITH MODBUS PROTOCOL ...................................................................................................... 154
THEORY OF OPERATION ..............................................................................................................................................................................154
Modbus Data Flow Diagram ............................................................................................................................................................155
Examples of Network Configurations ...............................................................................................................................................156
Networking Considerations ..............................................................................................................................................................159

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Connect to Network .........................................................................................................................................................................159
Verifying Network Connection .........................................................................................................................................................159
NRG Modbus Demo Client ................................................................................................................................................................160
Checking iPack status .......................................................................................................................................................................161
MODBUS PROTOCOL..................................................................................................................................................................................161
Input Register Data and Addressing.................................................................................................................................................162
MODBUS REGISTERS ..................................................................................................................................................................................162
APPENDIX G | GROUNDING & LIGHTNING PROTECTION ................................................................................................................. 166
INSTALLATION ...........................................................................................................................................................................................166
APPENDIX H | POWER BUDGET ....................................................................................................................................................... 169
SENSOR POWER -ANEMOMETERS ................................................................................................................................................................169
SENSOR POWER –ANALOG SENSORS ............................................................................................................................................................169
SYSTEM EXAMPLE......................................................................................................................................................................................169
APPENDIX I | WARRANTY................................................................................................................................................................ 171
SENDING ITEMS FOR REPAIR ........................................................................................................................................................................171
International Customers...................................................................................................................................................................171
US Customers ...................................................................................................................................................................................172
APPENDIX J | TECHNICAL SPECIFICATIONS ...................................................................................................................................... 173
APPENDIX K | REFERENCES.............................................................................................................................................................. 181
APPENDIX L | DECLARATION OF CONFORMITY................................................................................................................................ 183
APPENDIX M | SYMPHONIEPRO TEXT FILE FORMATS...................................................................................................................... 184
APPENDIX N | SYMPHONIEPRO DESKTOP SCRIPTING AND....................................................................................................................... 201
RUNNING SYMPHONIEPRO DESKTOP FROM THE COMMAND LINE ......................................................................................................................201
APPENDIX O | SYMPHONIEPRO DESKTOP UTILITIES ........................................................................................................................ 205
POPAUTO ................................................................................................................................................................................................205
OUTAUTO................................................................................................................................................................................................207
MODBUS DEMO CLIENT..............................................................................................................................................................................209
APPENDIX P | NRG EXPORT CONFIGURATION (NEC) ....................................................................................................................... 210
NRG EXPORT CONFIGURATION (NEC) ..........................................................................................................................................................210
EXAMPLE:SUPPRESS WIND SPEED GUST AND RE-ARRANGE THE WIND SPEED COLUMNS AS AVG, SD, MAX,MIN .........................................................210
INDEX .............................................................................................................................................................................................. 213

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CHAPTER 1 INTRODUCTION
1.1 About This Manual
Welcome to the SymphoniePRO® User's Manual! This manual is organized to provide a system overview
followed by more detailed configuration and installation instructions. Users already familiar with previous
generation Symphonie loggers and iPacks will notice similar menus and terminology in the SymphoniePRO
system. Throughout this manual, the term “iPack” refers to either iPackGPS or iPackACCESS. We recommend
reading the whole manual to take advantage of all of the features and get the most out of your SymphoniePRO
system.
1.2 Typographic Conventions
This type style is used for the general body of this manual.
Instructions in Bold Type refer to software commands and require you to perform an operation on screen, such
as select the Sites tab, or press the Download button.
Instructions in [Brackets]refer to the logger keypad functions. For example, pressing the [HOME] key will
always return the display to the main menu.
This style is used to show actual prompts and messages that appear on the
SymphoniePRO logger display.
Caution
This style is used to warn users of a potential danger, either to themselves or to the equipment or data.
Note - This style is used to indicate a tip or an important note, such as a significant difference from
Symphonie/PLUS/PLUS3 systems.
This symbol is used to represent tool tips in the SymphoniePRO Desktop Application. Putting your cursor
over the symbol will reveal additional information relevant to a term or feature.
1.3 Quick Start
The basic steps necessary to start receiving data from your SymphoniePRO system are as follows:
1. Update iPackGPS firmware to SymphoniePRO compatible version if nessesary (see Appendix C).
2. Establish wireless service for the iPack (Appendix D for iPackGPS or Appendix E for BGAN M2M Satellite).
3. Install SymphoniePRO Desktop Application software on PC (section 2.2.1).
4. Configure network firewall to allow for remote connections: logger to PC, and PC to logger (Appendix C for
configuration options).
5. Configure logger and iPack and set up site information and communication schedule using SymphoniePRO
Desktop Application software and USB cable; save a copy of the Instrument Configuration File (*.LGR)
(sections 3.1, 3.2, 3.3, and 3.4).
6. Get familiar with navigation of logger and iPack using the logger’s keypad and display (section 3.5).

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7. Perform communication tests such as successfully transmitting a data file via email, making a direct
connection, remotely changing the logger configuration, etc. (section 3.6).
8. Install hanging bracket on the back of the iPack or logger (section 4.3.1).
9. Install the shelter box and PV panel on the tower (sections 4.3.2 and 4.4).
10. Connect earth grounding and mount the wiring panel in the shelter box (section 4.5).
11. Connect sensors to the wiring panel (section 4.5.2).
12. Mount the logger and iPack in the shelter box, and connect the wiring panel (sections 4.5.3 and 4.5.4).
13. Scroll through all channels on logger’s display (or review using connected laptop running SymphoniePRO
Desktop Application) to verify correct sensor connection and configuration (sections 4.6 and 4.7).
14. Perform test call or connection and confirm receipt of data file (section 4.7).
15. Use SymphoniePRO Desktop Application to download and import a raw (*.RLD) file.
16. Double-click on a few *.RLD files and use QuickView to review data.
1.4 Getting Help
NRG Systems offers a variety of support options to help you get the most from your NRG product. If you have
questions about your NRG product, first look in the product documentation or the Knowledge Base or Technical
Forum in the Technical Services section of the NRG Systems website (www.nrgsystems.com/technical-support).
If you cannot find the answer, contact your salesperson or NRG Systems Technical Support for assistance using
the information below. Customer support is available 8:30 AM to 5:00 PM ET, Monday through Friday.
Telephone: [phone] ext. 3
Fax: [phone]
Email: [e-mail]
When you call or email, please have the appropriate product documentation at hand and be prepared to give
the following information:
Customer name
Who purchased equipment
Item number or description
Serial numbers of loggers and iPack equipment
When equipment was purchased
Where equipment is installed - terrain conditions
Description of the problem with some detail
What events took place leading up to the problem
What you have tried while attempting to solve the problem
SymphoniePRO and the SymphoniePRO Desktop Application produce several types of diagnostic data related to
the equipment operation and the software (see Appendix B: Troubleshooting for details). You may be asked to
provide data files or logs to help us investigate an issue. All information and data provided are kept strictly
confidential.

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NRG Systems maintains an extensive website which includes an in-depth customer support area. If you need
assistance at times other than our regular business hours, we suggest visiting our website,
www.nrgsystems.com.
All instruments, sensors, software and towers manufactured by NRG Systems are designed to be reliable and
easy to use. We welcome your comments and appreciate your help in making our products the best available.
1.5 System Overview
The NRG SymphoniePRO Data Logger is an advanced, internet-ready, low-power, microprocessor-controlled
data logging system specifically designed for conducting resource assessments for the renewable energy
industry. Each of the 16 or 26 standard channels’ averages, standard deviations, and other statistical values are
calculated from continuous 1 second data samples.
The SymphoniePRO logger has selectable statistical averaging intervals (1, 2, 5, 10, 15, 30, 60 minutes). One
second samples can be recorded by the logger allowing review of the sample-by-sample data for complex
scientific studies. Data intervals are time-stamped with the beginning time of each interval and are written to
the internal Flash memory. If an SD card is installed, the data will also be stored on the SD card.
Addition of an iPack allows flexible options for data transfer through remote MetLink connections or standard
email services. MetLink is a proprietary protocol optimized for NRG loggers and transfers data over multiple
types of communication interfaces. MetLink allows connections to be initiated from either direction (from the
logger or from SymphoniePRO Desktop Application), and the MetLink Monitor utility can be used to view the
status of active connections.
Various communications options are available to fit your application and location anywhere in the world.
Cellular iPackGPS units can be easily connected to the back of the SymphoniePRO logger to enable remote
communications via a cellular network. iPackACCESS can be used in conjunction with a BGAN M2M Satellite
module for satellite communications capability where cellular service is either unavailable or unreliable.
iPackACCESS can also be used to connect the SymphoniePRO logger directly to a SCADA system or local area
network (LAN), where real-time (i.e., 1 Hz) data can be polled via Modbus TCP.

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The SymphoniePRO Desktop Application is used to process raw data files as well as configure and communicate
with the SymphoniePRO logger and iPack. On-site configuration requires a laptop and USB adapter cable, while
remote communication requires internet service.
Sensor scale factors and offsets configured in the SymphoniePRO logger can be edited with the SymphoniePRO
Desktop Application after data has been collected. Raw data is stored in the Site database file and can be
exported to a tab-delimited text file (ASCII). The potential to edit scale factors and offsets in the Timeline view at
any time provides the opportunity to change how raw files will be processed before generating ASCII data files.
Features of the SymphoniePRO Data Logger System
The SymphoniePRO logger is a 26-channel or 16-channel data logger optimized for renewable energy resource
assessment. SymphoniePRO and its accompanying iPack are designed to be easy to install and reliable in any
climate.
Data
The SymphoniePRO Data Logger complies with industry standards such as IEC61400-12-1 with features
for wind or solar energy assessment built in. SymphoniePRO requires no complex progamming for data
collection.
Statistical data stored include Average, Standard Deviation, Maximum and Minimum values for each
channel, Maximum 3-second Gust, and Direction of Maximum Gust. Note that available statistics
depend on measurement type (e.g., min and max do not apply to direction, temperature, or barometric
pressure channels).
1 Hz sample data can also be stored on a channel-by-channel basis.
Wide range of signal conditioning options to support all commonly used sensors