Nugens VCM3X User manual

HD Color Video Camera
VCM3X
User Manual

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Attentions
Electric Safety
Installation and operation must accord with electric safety standard.
Caution to transport
Avoid stress, vibration and soakage in transportation, storage and installation.
Polarity of power supply
The power supply of the product is ±12V, the max electrical current is 2A. Polarity of the power supply
drawing.
Careful of installation
Never move the camera by seizing the camera head. Don’t rotate camera head by hand; otherwise,
mechanical trouble will occur.
This series item must be put on the smooth desk or platform, and it can not be installed slant ways.
If the camera is installed on TV or computer, the base can be fixed by four double-sided adhesive
trays.
Don’t apply in corrosive liquid, as or solid environment to avoid the cover which is made up of organic
material.
To make sure no obstacle in rotation range.
Never power on before installation is completed.
Don’t disassemble discretionarily.
We are not responsible for any unauthorized modification or dismantling.
Attention
Electromagnetic filed under certain rate may affect camera image!

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Content
1. FAST INSTALLATION ................................................................................................................................. - 3 -
1.1. CAMERA INTERFACE EXPLANATION ............................................................................................... - 3 -
1.2. POWER ON INITIAL CONFIGURATION .............................................................................................. - 3 -
1.3. VIDEO OUTPUT ............................................................................................................................... - 4 -
1.4. BRACKET MOUNT ............................................................................................................................ - 4 -
2. PRODUCT OVERVIEW...................................................................................................................- 5 -
2.1. PRODUCT INTRODUCTION ....................................................................................................- 5-
2.1.1. Dimension ..................................................................................................................................... - 5 -
2.1.2. Accessory ...................................................................................................................................... - 5 -
2.1.3. Main Features ............................................................................................................................... - 6 -
2.2. TECHNICAL SPECIFICATION..................................................................................................- 6-
2.3. INTERFACE INSTRUCTION...................................................................................................- 10 -
2.3.1. External Interface............................................................................................................- 10 -
2.3.2. RS-232 Interface.............................................................................................................- 11 -
3. APPLICATION INSTRUCTION................................................................................................................ - 13 -
3.1. VIDEO OUTPUT..................................................................................................................- 13 -
3.1.1. Power-On Initial Configuration ................................................................................................. - 13 -
3.1.2. Video Output ............................................................................................................................... - 13 -
3.2. REMOTE CONTROLLER ................................................................................................................ - 14 -
3.2.1. Keys Instruction .......................................................................................................................... - 14 -
3.3. MENU SETTING ........................................................................................................................ - 15 -
3.3.1. Main Menu................................................................................................................................... - 15 -
3.3.2. System Setting ........................................................................................................................... - 15 -
3.3.3. Camera Setting ........................................................................................................................... - 16 -
3.3.4. P/T/Z ............................................................................................................................................ - 18 -
3.3.5. Version ......................................................................................................................................... - 19 -
3.3.6. Restore Default ........................................................................................................................... - 19 -
4. SERIAL COMMUNICATION CONTROL.......................................................................................- 20 -
4.1. VISCA PROTOCOL LIST......................................................................................................- 20 -
4.1.1. Camera return command ................................................................................................- 20 -
4.1.2. Camera control command...............................................................................................- 21 -
4.1.3. Inquiry command.............................................................................................................- 27 -
4.2. PELCO-D PROTOCOL COMMAND LIST..................................................................................- 33 -
4.3. PELCO-P PROTOCOL COMMAND LIST..................................................................................- 34 -
5. CAMERA MAINTENANCE AND TROUBLESHOOTING .................................................................... - 36 -
5.1. CAMERA MAINTENANCE ............................................................................................................... - 36 -
5.2. TROUBLESHOOTING ..................................................................................................................... - 36 -

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1.Fast Installation
1.1.Camera Interface Explanation
◼Camera Lens
◼Remote Controller Receiver Light
◼Camera Base
◼Tripod Screw Hole
◼Mounting hole
◼RS232 Control Interface (output )
◼RS232 Control Interface (input )
◼RS485 Input (left +,right-)
◼USB2.0 Interface
◼DC12V Input Power Supply Socket
1.2.Power on initial configuration
（1）Power on: Connect DC12V power supply adapter with power supply socket.
（2）Initial configuration: Power on with power indicator light on and remote control receiver light blinking,
camera head moves from bottom left to the bottom, and then goes to the HOME position
(intermediate position of both horizontal and vertical), while the camera module stretches. When
remote control receiver light stops blinking, the self-checking is finished

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Note: If you set preset 0, when Power on self-test is completed, the camera automatically moves to
the preset 0 position.
1.3.Video Output
This model support USB2.0 video output.
Connect camera and computer by USB2.0 cable, choose video conference software for image.
1.4.Bracket mount
Note: Bracket can be upside down mounted on template and concrete wall but cannot be installed on
plasterboard.

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2.Product overview
2.1.Product Introduction
2.1.1.Dimension
2.1.2.Accessory
When you unpack, check that all the supplied accessories are included:
⚫Power adapter *1
⚫USB Cable*1
⚫Remote Controller*1
⚫Ceiling mount bracket*1
USB2.0 Video cable: If need USB2.0 cable to provide power but not a power adapter, USB2.0
Video cable with two ports is needed, among which red port is for power supply and black port for

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transmitting USB video signals. If using a power adapter, the general USB2.0 video cable without
power supply function is ok.
2.1.3.Main Features
This series camera offers perfect functions, superior performance and rich interfaces. The
features include advanced ISP processing algorithms to provide vivid images with a strong sense
of depth, high resolution and fantastic color rendition.
⚫Superb High-definition Image: It employs 1/2.9-inch-high quality CMOS sensor. Resolution is up
to 1920x1080 with frame rate up to 30 fps.
⚫Various Optical Zoom Lens: It has 3X optical zoom lens for options.
⚫Leading Auto Focus Technology: Leading auto focus algorithm makes lens a fast, accurate and
stable auto-focusing.
⚫Low Noise and High SNR: Low Noise CMOS effectively ensure high SNR of camera video.
⚫Control Interface：RS485、RS232；RS232 support cascade function, easy to install.
⚫Support Multiple Control Protocol: Support VISCA, PELCO-D, PELCO-P protocols which can
also be automatically recognized.
⚫Quiet PTZ: By adopting high accuracy step driving motor mechanism, it works extremely quiet
and moves smoothly and very quickly to designated position.
⚫255 Presets Positions: Up to 255 presets (10 presets by remoter).
⚫Wide Application: Tele-education, Lecture capture, Webcasting, Videoconferencing, Tele-training,
Tele-medicine, Interrogation and Emergency command systems.
2.2.Technical Specification

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Camera Parameter
Sensor
1/2.9-inch-high quality HD CMOS sensor
Effective Pixels
2.07 mega pixel、16：9
Video Format
H264/H265/MJPG:1920*1080P@30/25/20/15/10/5fps ；
1280*720P@30/25/20/15/10/5fps ；960*540@30/25/20/15/10/5fps ；
800*600@30/25/20/15/10/5fps ；720*576@30/25/20/15/10/5fps ；
720*480@30/25/20/15/10/5fps ；640*480@30/25/20/15/10/5fps ；
640*360@30/25/20/15/10/5fps ；352*288@30/25/20/15/10/5fps ；
320*240@30/25/20/15/10/5fps；
YUY2:1280*720@10/5fps ；800*600@10/5fps ；640*480@30/25/20/15/10/5fps ；
640*360@30/25/20/15/10/5fps；
View Angel
34.1°～85°
F Value
f=3.35mm～10.05mm
AV
F1.7～3.0
Optical Zoom
3X
Minimum Illumination
0.5Lux (F1.8, AGC ON)
DNR
2D﹠3D DNR
White Balance
Auto / Manual/ One Push/（2400K～7100K）
Focus
Auto/Manual
Aperture
Auto/Manual
BLC
one/off
Video adjustment
Brightness, Color, Saturation, Contrast, Sharpness, B/W mode, Gamma curve

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SNR
>55dB
Input/Output Interface
Video Interfaces
USB2.0 (type A)
Video Compression
Format
YUY2、MJPG、H.264、H.265
Control Signal Interface
RS232、RS485
Control Protocol
VISCA, Pelco-D, Pelco-P
Power Interface
HEC3800outlrt (DC12V)
USB Features
Operating system
Windows10, Mac osx, Linux
Video Compression
Format
MJPG/H264/H265
USB common protocol
UVC
PTZ Parameter
Pan Rotation
-170°～+170°
Tilt Rotation
-30°～+30°
Pan Control Speed
0.1 ～60°/sec
Tilt Control Speed
0.1～40°/sec
Preset Speed
Pan：48°/sec，Tilt：38°/sec
Preset Number
255 presets (10 presets by remote controller)
Other Parameter

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Input Voltage
12V
Input Current
0.42A(max)
Consumption
5W(max)
Store Temperature
-40℃～+70℃
Store Humidity
20%～90%
Working Temperature
-10℃～+50℃
Working Humidity
20%～80%
Dimension
156.8mm×112.6mm×139.5mm
Weight
1kg
Working Environment
Indoor
Accessory
Power Supply、Remote Controller、USB cable、Ceiling mount bracket

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2.3.Interface Instruction
2.3.1.External Interface
External interface：RS232 in / out、USB2.0、A-in、DC12V

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2.3.2.RS-232 Interface
1)RS-232 Interface
2)RS-232 Mini-DIN 8-pin Port Definition
NO.
Port
Definition
1
DTR
Data Terminal Ready
2
DSR
Data Set Ready
3
TXD
Transmit Data
4
GND
System Ground
5
RXD
Receive Data
6
GND
System Ground
7
IR OUT
IR Commander Signal
8
NC
No Connection

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3)RS232(DB9) Port Definition
4)VISCA networking as shown below:
NO
Port
Definition
1
DCD
Data Carrier Detect
2
RXD
Receive Data
3
TXD
Transmit Data
4
DTR
Data Terminal Ready
5
GND
System Ground
6
DSR
Data Set Ready
7
RTS
Request to Send
8
CTS
Clear to Send
9
RI
Ring Indicator

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3.Application Instruction
3.1. Video Output
3.1.1.Power-On Initial Configuration
Connecting the power, camera will have initial configuration, R indicator light will be flashing.
When the camera return to the HOME position (middle position for P/T), and lens finish zoom
in/out, the auto-testing is finished. IR led will also stop flashing. If the preset 0 is set, camera will
rotate to the 0 preset position after initial configuration.
3.1.2.Video Output
Connect to the video output cable according to the interface diagram.
USB2.0 output: Connect this product with computer USB3.0 interface (blue),open the Device
Manager to see whether there is an image device and whether the Universal Serial Bus
controllers recognize USB3.0 device. After properly identified, open the software, choose the
image device and then it will output image.

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3.2.Remote Controller
3.2.1.Keys Instruction
1. Standby Key
After 3S long press, the camera will step into standby mode. Long press 3S again, the
camera will self-test again and back to HOME position. (Note: If power-on mode is turned on
and Preset 0 is set, and there is no operation within 12s, it will automatically point to the
specified preset position.
2. Camera Address Selection
Select the camera address which wants to be controlled.
3. Number Key
Set or run 0-9 presets.
4,*,# Key
Key combination use
5. Focus Control Key
Auto Focus: Enter into auto focus mode.
Manual Focus: The camera focus mode is manual.
Switch the camera focus mode to manual focus by pressing [focus +] or [focus -] to adjust.
6. Zoom Control Key
Zoom＋:Lens near
Zoom－:Lens far
7. Set or Clear Preset key:
Set Preset: Set preset key + 0-9 number key:
Clear Preset key: Clear preset key + 0-9 number key
8. Pan/Tilt Control Key
Press Key : Up
Press Key : Down
Press Key : Left
Press Key : Right
“HOME” Key: Return to the middle position or enter into the next level menu.
9. BLC Control Key
Back Light ON / OFF: Turn on or off the back light.
10. Menu Setting
Open or close the OSD menu.
Enter / exit the OSD menu or return to the previous menu.
11. Camera IR Remote Control Address Setting
【*】+【＃】+【F1】:Camera Address No.1
【*】+【＃】+【F2】:Camera Address No. 2
【*】+【＃】+【F3】:Camera Address No. 3
【*】+【＃】+【F4】:Camera Address No. 4

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3.3.MENU SETTING
3.3.1.Main Menu
In normal working mode, press【MENU】key to display the menu, using scroll arrow to point at or
highlight the selected items.
SETUP: System setting
CAMERA : Camera setting
P/T/Z：Pan tilt setting
VERSON: camera version setting
Restore Default: Reset setting
[↑↓] Select: for selecting menu
[← →] Change Value: for modify parameters
[MENU] Back: Press [MENU] to return
[Home] OK: Press [Home] to confirm
3.3.2.System Setting
PROTOCOL: VISCA/Pelco-P/Pelco-D/Auto
VISCA ADDRESS: VISCA=1~7
Pelco-P=1~255 Pelco-D = 1~255
BAUD RATE : 2400/4800/9600/115200
VISCA ADDRESS FIX : On/Off
SETUP
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Protocol Auto
Visca Address 1
Visca Address Fix OFF
PELCO-P Address 1
PELCO-D Address 1
Baudrate 9600
Auto Filp ON
[↑↓]Select [← →]Change Value
[Menu]Back
[↑↓]选择 [← →]修改
[菜单]返回
MENU
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
（Setup）
（Camera）
（P/T/Z）
（Version）
（Restore Default）
[↑↓]Select [← →]Change Value
[Menu]Back[Home]OK

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3.3.3.Camera Setting
EXPOSURE: Enter into Exposure setting
COLOR: Enter into color setting
Image: Enter into image setting
Focus: Enter into focus setting
Noise Reduction: Enter into noise reduction
1) EXPOSURE SETTING
Mode :
Auto, Manual, Shutter priority, Iris priority and
Brightness priority.
EV : On/Off (only available in auto mode)
Compensation Level:
-7~7 (only available in auto mode when EV is ON)
BLC: ON/OFF for options (only available in auto
mode)
Anti-Flicker:
OFF/50Hz/60Hz for options (only available in
Auto/Iris priority/Brightness priority modes)
Gain Limit:
0~15(only available in Auto/ Iris priority
/Brightness priority mode)
WDR: Off,1~8
Shutter Priority:
1/25,1/30,1/50,1/60,1/90,1/100,1/120,1/180,
1/250,1/350,/1/500,1/1000,1/2000,1/3000,
1/4000,1/6000,1/10000
Bright:0~23(only available in Bright mode)
EXPOSURE
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Mode Auto
EV OFF
BLC OFF
Flicker 50Hz
G.Limit 3
DRC 2
[↑↓]Select [← →]Change Value
[Menu]Back
CAMERA
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
（Exposure）
（Color）
（Image）
（Focus）
（Noise Reduction）
Style Default
[↑↓]Select [← →]Change Value
[Menu]Back [Home]OK

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2)COLOR SETTING
WB Mode:
Auto, 3000K、3500K、4000K、4500K、5000K、
5500K、6000K、6500K、7000K, Manual, One Push
Red Gain: 0~255(only available in Manual mode)
Blue Gain: 0~255(only available in Manual mode)
Saturation:
60%,70%,80%,90%,100%,110%,120%,130%
Hue: 0~14
AWB Sensitivity: high/middle/low
Color Style: Default, style1~4.
Color Temp: high/middle/low
3)IMAGE
Brightness: 0~14
Contrast: 0~14
Sharpness: 0~15
Flip-H: On/Off
Flip-V: On/Off
B&W Mode: color, black/white
Gamma: default, 0.47, 0.50, 0.52, 0.55
DZoom: digital zoom options: On/Off
DCI: Dynamic Contrast: Off,1～8
IMAGE
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Brightness 7
Contrast 8
Sharpness 3
Flip-H OFF
Flip-V OFF
B&W-Mode Color
Gamma Default
DCI Close
Low-Light Mode OFF
[↑↓]Select [← →]Change Value
[Menu]Back
COLOR
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
WB Mode Auto
RG Tuning -10
BG Tuning -10
Saturation 100%
Hue 7
AWB Sensitivity High
[↑↓]Select [← →]Change Value
[Menu]Back

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4) FOCUS
Focus Mode: Auto, manual
AF-Zone: Up, middle, down
AF-Sensitivity: High, middle, low
5) NOISE REDUCTION
2D Noise Reduction: Auto, close, 1~7
3D Noise Reduction: Close, 1~8
Dynamic Hot Pixel: Close, 1~5
3.3.4.P/T/Z
Depth of Field: Only effective for remote
controller, On/ Off.
When zoom in, the PT control speed by remoter
will become slow),
Zoom Speed: Set the zoom speed for remote
controller,1~8.
Image Freezing: On/Off
Accelerating Curve: Fast/slow
P/T/Z
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Depth of field ON
Zoom speed 8
Image Freezing OFF
Acc Curve Slow
[↑↓]Select [← →]Change
Value
NOISE REDUCTION
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
NR-2D Auto
NR-3D 3
Dynamic Hot Pixel OFF
[↑↓]Select [← →]Change
Value
[Menu]Back
FOCUS
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Focus Mode Auto
AF-Zone Center
AF-Sensitivity Low
[↑↓]Select [← →]Change
Value
[Menu]Back

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3.3.5.Version
MCU Version: Display MCU version information
Camera Version: Display camera version
information
AF Version: Display the focus version information.
Lens: Display the lens zoom
3.3.6.Restore Default
Restore default: options: yes/no; after restoring
default, the video format won’t be restored.
Note: If the address of former remoter is not 1 but
another one from 2-4, the corresponding camera
address will restore to 1 when all parameters or
system parameters are restored. User should change
the remoter address to be 1 (press No.1 according
to the camera so to get normal operation)
RESTORE DEFAULT
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Restore Default? NO
[↑↓]Select [← →]Change
Value
[Menu]Back [Home]OK
VERSION
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
MCU Version 3.1.0 2019-09-26
Camera Version 1.0.5 2019-09-27
AF Version 1.0.0 2019-09-07
[↑↓]Select [← →]Change Value
[Menu]Back [Home]OK