NUVIA Signature NW-SIG-948-1.0 User manual

IAPMO R & T Certified
against CSA B483.1
IAPMO R & T Certified
against NSF/ANSI 44
OWNERS MANUAL
DYNAMIC REGENERATION™(DR)

2
READ THIS PAGE FIRST
BEFORE STARTING INSTALLATION 3
COMPONENTS & SPECIFICATIONS
EFFICIENCY STATEMENT 4
SPECIFICATIONS 5
SYSTEM DIMENSIONS 6
BRINE TANK DIMENSIONS 6
INSTALLATION
UNPACKING & INSPECTION 7
ASSEMBLE BRINE TANK 9
CHECK THE VALVE SERIAL NUMBER AND VALVE TYPE 10
PREINSTALLATION INSTRUCTIONS 11
PREPARATIONS 12
INSTALLATION STEPS 13
DYNAMIC REGENERATION WATER REFINER INSTALLATION 14
OPERATION
STARTUP PROCEDURES 15
SYSTEM DIAGNOSTICS CHECK LIST 17
DURING REGENERATION 17
PLUMBING SYSTEM CLEANUP 17
REFINERWATER BYPASSOPERATING CONDITIONS 18
WATER REFINER SANITIZATION 19
MAINTENANCE INSTRUCTIONS 19
SERVICE THE NUVIA® VALVE 19
MAINTENANCE INSTRUCTIONS AND SCHEDULE 20
PROGRAMMING
MASTER PROGRAMMING 21
DIAGNOSTIC SCREEN 23
REPLACEMENT
REPLACE PISTON &/OR BRINE VALVE 24
CLEAN INJECTOR ASSEMBLY 24
REPLACE TIMER 25
REPLACE MOTOR 25
REPLACING THE BYPASS AND METER CABLE 26
DISPLAY REPLACEMENT 27
REPLACE MICROSWITCHES 27
REPLACE DRAIN LINE FLOW CONTROL 28
REPLACE BRINE LINE FLOW CONTROL 28
PARTS
PARTS 29
CONTROLLER ASSEMBLY PARTS LIST 30
SSTANDARD BYPASS/CONTROL VALVE ASSEMBLY PARTS LIST 31
TROUBLE SHOOTING GUIDE 32
MASTER PROGRAMMING GUIDE 33
ADVANCED MENU DYNAMIC 35
MAIN MENU DYNAMIC 36
HOW TO SET DATE AND TIME,
MANUAL REGENERATION AND
DEALER INFORMATION 37
WARRANTY 40
CONTENTS

3
j You must read and understand the contents of this manual
before installing or operating your water refiner. Personal
injury or property damage could result if you fail to follow
instructions in this manual.
j This system and its installation must comply with state and
local regulations. Check with your local public works
department for plumbing and sanitation codes. Local codes
should be followed In the event the codes conflict with any
content in this manual.
j For installations in Massachusetts, Massachusetts Plumbing
Code 248 CMR shall be adhered to. Consult your licensed
plumber for installation of this system.
j This water refiner must be operated on pressures
between 30 psi to 125 psi. If the water pressure is higher than
125 PSI, use a pressure reducing valve in the water supply
line to the refiner.
j This unit must be operated at temperatures between 40°F and
110°F (4°C - 43°C).
j Do not use this water refiner on hot water supplies.
j Do not install this unit where it may be exposed to wet
weather, direct sunlight, or temperatures outside of the range
specified above.
j Apply provided NSF certified lubricant to all o-rings during
installation. Do not use pinched or damaged o-rings during
installation.
j Refiners are exposed to high levels of iron, manganese,
sulfur, and sediments. Damage to pistons, seals, and or
spacers within the control valve are not covered in this
warranty due to the harsh environment.
j It is recommended to annually inspect and service the control
valve. Frequent cleaning and or replacement of piston, seals,
and or spacers may be necessary depending on how harsh the
conditions are.
j Do not use water that is microbiologically unsafe without
adequate disinfection before or after this system.
j This publication is based on information available when
approved for printing. Continuing design refinement could
cause changes that may not be included in this publication.
See page 7 for unpack and inspect system
Nuvia®™ reserves the right to change the specifications
referred to in this literature at any time, without prior notice.
BEFORE STARTING INSTALLATION
INSTALL NOTES &
SAFETY MESSAGES
Watch for the following
messages in this manual: 
NOTE
Do not remove or destroy
the serial number. It must
be referenced on request
for warranty repair or
replacement
CAUTION!
Disassembly while
under pressure can
result in flooding.
WARNING!
ELECTRICAL SHOCK
HAZARD! UNPLUG THE UNIT
BEFORE REMOVING THE
COVER OR ACCESSING ANY
INTERNAL CONTROL PARTS
NOTE: used to emphasize
installation, operation or
maintenance information
which is important but does
not present a hazard.
CAUTION: used when
failure to follow directions
could result in damage to
equipment or property.
WARNING: used to
indicate a hazard which
could cause injury or death if
ignored.



READ THIS PAGE FIRST

4
PERFORMANCE DATA SHEET
MODEL NUMBER NWSIG9481.0 NWSIG10541.0 NWSIG12521.0 NWSIG13541.0
QTY HIGH CAPACITY MEDIA 0.75 FT3 1.0 FT3 1.5 FT3 2.0 FT3
RATED SERVICE FLOW (GPM) 11.0 11.2 12.4 12.6
PRESSURE DROP AT RATED SERVICE
FLOW (PSI) 15.0 15.0 15.0 15.0
RATED SOFTENING CAPACITY
(GRAINS) 10,221 @ 2.25LBS 13,629 @ 4.5LBS 20,443 @ 6LBS 27,258 @ 6LBS
EFFICIENCY (GRAINS/LB SODIUM) 4,543 4,543 4,543 4,543
MAX. FLOW RATE TO DRAIN (GPM) 2.0 2.4 3.5 4.0
WORKING PRESSURE MIN. 20  MAX. 125 PSI
OPERATING TEMPERATURE MIN 39  MAX. 100 DEGREES FAHRENHEIT
Certified by IAPMO R&T according to NSF/ANSI 44
for effective reduction of hardness (calcium and
magnesium) as verified and substantiated by test data.
This product is efficiency rated according to NSF/ANSI 44. The stated efficiencies are valid only at the specified sodium dosages and
maximum service flow rate.
These refiners conform to NSF/ANSI 44 for the specific performance claims as verified and substantiated by test data. These models
are efficiency rated. The efficiency rating is valid only at the stated sodium dose and maximum service flow rate. They have a demand
initiated regeneration (D.I.R.) feature that complies with specific performance specifications intended to minimize the amount of
regenerant brine and water used in their operation. These refiners have a rated refiner efficiency of not less than 3350 grains of total
hardness exchange per pound of sodium (based on sodium chloride) and shall not deliver more sodium than their listed ratings. The
rated sodium efficiency is measured by laboratory tests described in NSF/ANSI Standard 44. These tests represent the maximum
possible efficiency that the systems can achieve. Operational efficiency is the actual efficiency after the system has been installed. It is
typically less than the efficiency due to individual application factors including water hardness, water usage, and other contaminants
that reduce the refiner’s capacity. These systems are not intended for use with water that is microbiologically unsafe or of unknown
quality without adequate disinfection before or after the system. For best results, use plain, white block sodium. Refer to Installation/
operation manual and warranty for further details on installation, parts and service, maintenance and further restrictions or limitations
to the use of the product.
EFFICIENCY STATEMENT

5
NUVIA SIGNATURE Automatic Water Refiners
SIG Series 1” Dynamic Regeneration
Specifications NW-SIG-948-1.0 NW-SIG-1054-1.0 NW-SIG-1252-1.0 NW-SIG-1354-1.0
Optional - High Efficiency
Sodium Used - Per Regeneration 3.0 lbs 4.5 lbs 6.0 lbs 7.5 lbs
Water Used - Regeneration 31.6 gal 44.3 gal 60.9 gal 85.2 gal
Hardness Removal - Grains 9,750 13,000 19,500 26,000
Factory Settings - Standard Capacity
Sodium Used - Per Regeneration 6.0 lbs 9.0 lbs 12.0 lbs 15.0 lbs
Water Used - Regeneration 43.4 gal 62.7 gal 87.1 gal 116.2 gal
Hardness Removal - Grains 14,250 19,000 28,500 38,000
Optional - High Capacity
Sodium Used - Per Regeneration 12.0 lbs 18.0 lbs 24.0 lbs 30.0 lbs
Water Used - Regeneration 64.3 gal 90.3 gal 124.6 gal 163.5 gal
Hardness Removal - Grains 20,250 27,000 40,500 54,000
NW-HC70 Quantity - Cubic Feet 0.75 ft 1.0 ft 1.5 ft 2.0 ft
NW-C12 Refiner Quantity - Cubic Feet 0.25 ft 0.50 ft 0.50 ft 0.50 ft
Tank Size 9x48 10x54 12x52 13x54
Tank Jacket / Media Loaded Yes Yes No No
Brine Tank / Cabinet Size (Inches) 15.0²x34.7 15.0²x34.7 15.0²x34.7 23.0 x 40.5
Sodium Storage Capacity 240 lbs 240 lbs 240 lbs 420 lbs
Flow Rate @ 15 psi Pressure Drop 11.6 gpm 11.8 gpm 12.8 gpm 13.0 gpm
Flow Rate @ 25 psi Pressure Drop 15.8 gpm 15.9 gpm 17.1 gpm 17.2 gpm
Back Wash Flow Rate 2.0 gpm 2.4 gpm 3.5 gpm 4.0 gpm
Shipping Weight 122 lbs 155 lbs 172 lbs 208 lbs
Regeneration Type Dynamic Regeneration
Maximum Efficiency 4,333 grains /lb sodium
Plumbing Connections Includes 1” 90°Elbows & 1” Straight NPT
Media Type 10% NW-HC70
Electrical Requirements Input 120V 60 Hz - Output 12V 650mA
Water Temperature Min 39 - Max. 100 degrees Fahrenheit
Water Pressure Min. 20 - Max. 125 psi
All units are factory programmed to the below specifications. Alteration should only be done by a factory trained technician or after
consultation with one of our technical representatives if you have any questions please contact:
Nuvia® Direct Phone Number: 951.734.7400
Service Related Matters: [e-mail]
General questions: [e-mail]
Working Temperature:This unit must
be operated at temperatures between
40°F and 110°F (4°C - 43°C).
Working Pressure:This water refiner
must be operated on pressures
between 30 psi to 125 psi. If the water
pressure is higher than 125 PSI, use a
pressure reducing valve in the water
supply line to the refiner.
Voltage = 120V / 60 Hz
Pipe Size = 3/4”, 1” and 1.25"
• At the stated service flow rates, the
pressure drop through these devices
will not exceed 15 psig.
• The manufacturer reserves the right
to make product improvements
which may deviate from the
specifications and descriptions
stated herein, without obligation to
change previously manufactured
products or to note the change.
* Do not use water that is
microbiologically unsafe without
adequate disinfection before or after
the system.
Peak flow rates intended for
intermittent use only (10 minutes
or less) and are for residential
applications only. Do not use peak flow
rate for commercial applications or for
a continuous rate when treated water
supplies are geothermal heat pump,
swimming pool, etc.
For satisfactory operation, the
pumping rate of the well system must
equal or exceed indicated backwash
flow rate.
All units come with plastic bypass
Maximum Iron = 1.5 ppm
Maximum Hydrogen Sulfide = 0.0 ppm
Maximum Manganese = .75 ppm
pH = 6.5 to 8.5
SPECIFICATIONS
Note: Nuvia® Systems can be installed into homes and small commercial applications with up to 1.25" plumbing. Optional 1.25"
connections available upon request.
MODELS:
NWSIG9481.00
NWSIG10541.00
NWSIG12521.00
NWSIG13541.25

6
SYSTEM DIMENSIONS
Models A (Inches) B (Inches) C (Inches)
NW-SIG-948-1.0 58” 9" 13”
NW-SIG-1054-1.0 64” 10" 13”
NW-SIG-1252-1.0 62” 12" 13”
NW-SIG-1354-1.0 64” 13" 13”
B
A
C
BRINE TANK DIMENSIONS
* All brine tanks come with sodium grid, safety float and brine well
Model Color Liquid Volume Tank Dimensions
(inches)
Sodium Capacity
US Gal Liters L x W x H Lbs Kg
Brine Tanks
100 White 29.5 111.5 18.1 x 34.7 270.0 122.2

7
UNPACKING & INSPECTION
SYSTEM CONTENTS:
MODELS:
NWSIG9481.0
NWSIG10541.0
NWSIG12521.0
NWSIG13541.0
YOU WILL EXPECT THE FOLLOWING.
SHIPPING CARTON QUANTITY  1
1. Control Valve
2. Parts Box
3. Owners Manual
4. Drain Hose & Clamp
(Not included in some brands)
INSTALLATION
1. Control Valve
Bypass
(not
attached)
There are 8 black
clips. Please check to
make sure you have
all of them.
Bypass with 4
black clips
2. PARTS BOX
2X 1”
Straight
Adapter
Bypass Tool
2 X 1”
Elbow
Adapter
Transformer
Grease
Packet
2 x Clips

8
Bypass
(not
attached)
There are 8 black
clips. Please check to
make sure you have
all of them.
4. Control Valve
1. Media Box
For Models NW-SIG-1252-1.0 and NW-SIG-1354-1.0, the media and Control Valve is packaged separately in
carton and bags
WHAT IS INCLUDED WITH NWSIG12521.0 AND
NWSIG13541.0 MODELS?
YOU WILL EXPECT THE FOLLOWING.
SHIPPING CARTON QUANTITY  1
1. Qty 3-4 of Media Boxes - Number of media boxes dependent
on size of unit purchased. NW-SIG-948-1.0 and
NW-SIG-1054-1.0 come with preloaded tanks
2. Drain Line and Hose Clamp (Not Included with some models)
3. Control Valve with Parts Box
UNPACKING & INSPECTION
Bypass with 4
black clips
3. PARTS BOX
2X 1”
Straight
Adapter
Bypass Tool
2 X 1”
Elbow
Adapter
Transformer
Grease
Packet
2 x Clips

9
8. CONNECT REFINER
TO THE HOUSE
PLUMBING
You must solder all joints near
the valve before connecting
any piping to the valve. Always
leave at least 6” (152 mm)
between the valve and joints
when soldering pipes that are
connected to the valve. Failure
to do this could cause damage
to the valve.
G) Attach Brine Tubing to the Brine Line
of the Valve
Insert
Sleeve
inside the
Tubing
Brine Line
F) For installation
of brine tank at
the installation
site, pull the
other end of
the brine tube
from the hole on
the brine tank.
The completed
assembly is
shown on right.
A) Attach the four brine grid legs to grid
plate. The legs will snap on to the
tabs of the sodium plate making a
“click” sound.
D) Insert the nut and hose barb in to the
brine tube as shown below.
INSERT DRAIN
HOSE BARB
ASSEMBLE BRINE TANK
B) Insert the brine
well assembly
inside the grid
plate as shown
below.
C) Drop the brine grid with brine well
inside the brine tank. Position the
nut fitting so it faces the hole on the
brine tank. Press the grid evenly
inside the brine tank until the brine
grid legs touches the bottom of the
brine tank.
The hole in the brine tank
should line up with the brine
line as shown .
E) Insert the tube in the float assembly
elbow. Hand tighten the nut. In many
cases the brine line come installed from
the factory. Leave the other end of the
brine line tube inside the brine tank.

10
Item #
Desc
Date of Manufacture
Serial #
CHECK THE VALVE SERIAL NUMBER AND VALVE TYPE
Check to make sure the valve type matches what you ordered.
The serial # label on the left will show NWDR10 for Dynamic Regeneration valve
The right sticker shows the serial # of the control valve.
The middle Sticker is dataplate which provides information of Serial # and Date of Manufacture of complete system.
Both Serial # labels are important for troubleshooting.
COMPLETE SYSTEM
SERIAL NUMBER
(22018448W): Part #
(L)YEAR : ’’ O’’ stand for 2018 year,’’N’’ stand for 2017 year,’’
M’’ stand for 2016 year,’’ L’’ stand for 2015, ’’K’’ stand for
2014, ’’J’’ stand for 2013
(7)MONTH: 1 (JAN) 2(FEB) 3(MAR) 4(APRIL) 5(MAY)
6(JUNE) 7(JULY) 8(AUG) 9(SEP) A(OCT) B(NOV) C(DEC)
(3)DATE: 1 2 3 4 5 6 7 8 9 A(10) B(11) C(12) D(13) E(14)
F(15) G(16) H(17) I(18) J(19) K(20) L(21) M(22) N(23) O(24)
P(25) Q(26) R(27) S(28) T(29) U(30) V(31)
(0001): Batch code
VALVE SERIAL NUMBER:
Year Month Date Batch #Part #

11
PREINSTALLATION INSTRUCTIONS
Make sure you have a copy of your most recent water test results. If your water has not been tested
previously you can contact your supplier of this product to obtain a water sample bottle to be sent to one
of our facilities for a free analysis. It is important that this product not be installed until you have this
information.
In all cases where metal pipe was originally used and is later interrupted by poly pipe or the Noryl bypass
valve or by physical separation, an approved ground clamp with no less than #6 copper conductor must be
used for continuity, to maintain proper metallic pipe bonding.
INSPECTING AND HANDLING
YOUR NUVIA® PRO REFINER*
Inspect the equipment for any shipping
damage. If damaged, notify the
transportation company and request a
damage inspection. Damage to cartons
should also be noted.
Handle the filter unit with care. Damage
can result if it is dropped or set on
sharp, uneven projections on the floor.
Do not turn the filter unit upside down.
TO INSURE THIS PRODUCT FUNCTIONS PROPERLY:
Your feed water line size to the unit must be a minimum of 3/4 inch with an operating pressure of
no less than 30 psi and no more than 125 psi.
MECHANICAL:
Do not use petroleum based lubricants such as petroleum jelly, oils or hydrocarbon based
lubricants.Use only 100% silicone lubricants (grease packet provided in parts kit). All plastic
connections should be hand tightened only. Teflon tape may be used on connections that do not use
an O-ring seal. Do not use pliers or pipe wrenches except where indicated by Nut shape (eg. pipe
adapters) All plumbing must be completed according to local codes. Soldering connections should
be done before connecting any pieces to the pipe as excessive heat can damage them.
TOOLS REQUIRED FOR INSTALLATION:
NOTE: We recommend installation only be completed by a competent installer or
plumbing professional to insure this product is installed in accordance with local
plumbing codes.
Two adjustable wrenches
Additional tools may be required if modifications to home plumbing are required.
Plastic inlet and outlet fittings are included with the refiner. 3/4” or 1” pipes to and from the
refiner fittings are recommended to maintain full valve flow. You should maintain the same or
larger water supply pipe sizes as the refiner inlet and outlet pipe sizes.
Use copper, brass, or PEX pipe and fittings.
Some codes may also allow PVC plastic pipe. Refer to local codes.
ALWAYS INSTALL THE INCLUDED BYPASS VALVE, OR 3 SHUT-OFF VALVES. Bypass valves let
you turn off water to the refiner for repairs, but still have water in the house pipes.
5/8” OD drain line is needed for the valve drain. A 10’ length of hose is not included with some
models.
8QILOWHUHG:DWHU%\SDVV
/RRS&XW&DSSHG
*URXQG6WUDS5HTXLUHG%HFDXVH
RI%UHDNLQ&RQWLQXLW\
)LOWHUHG:DWHU/LQHLQ+RPH
FIGURE 1
NOTE
You must follow all
government codes and
regulations governing
the installation of these
devices.
NOTE
Check your local
electrical code for the
correct clamp and cable
size.
NOTE
If a severe loss in water
pressure is observed
when the filter unit
is initially placed in
service, the filter tank
may have been laid on
its side during transit. If
this occurs, backwash
the filter to “reclassify”
the media.
NOTE
Due to transportation
and climatic conditions
all connections including
the valve to the tank
need to be checked at
time of installation and
tightened if necessary.
CAUTION!
The ground from the
electrical panel or break-
er box to the water meter
or underground copper
pipe is tied to the copper
water lines. If these lines
are cut during installa-
tion of the Noryl bypass
valve and/or poly pipe,
an approved grounding
strap must be used be-
tween the two lines that
have been cut. This will
maintain continuity. The
length of the grounding
strap will depend upon
the number of units
being installed and/or
the amount of copper
pipe being replaced with
plastic pipe. See Fig. 1.

12
LOCATE WATER CONDITIONING EQUIPMENT CORRECTLY
Select the location of your filter tank with care. Various conditions which contribute to proper
location are as follows:
1. Locate as close as possible to the water supply source.
2. Locate as close as possible to a floor or laundry tub drain.
3. Locate in correct relationship to other water conditioning equipment (see Fig. 1, 2, 3 or 4, Page 11
and 12). if closer than 10 feet please install check valve in accordance with local plumbing codes.
4. Conditioners should be located in the supply line before the water heater. Temperatures above
110°F (43°C ) will cause damage to conditioners.
5. Do not install a filter or filter in a location where freezing temperatures occur. Freezing may cause
permanent damage to this type of equipment and will void the factory warranty.
6. Allow sufficient space around the unit for easy servicing.
7. Keep the filter out of direct sunlight. The sun’s heat may soften and distort plastic parts.
Plug the Riser
Tube
The riser
(distributor)
remains inside
the tank seated in
the depression at
the bottom
a b
Make sure both
brass and plastic
nuts are tightened
well
PREPARATIONS
1. Media Installation (When Necessary). Models larger than 1.5 CF of media are shipped with
separate media in pails or boxes. Models lower than 1.5 CF of media come loaded with media
and this step can be skipped for new installation.
a. Temporarily plug the open end of the riser tube
to ensure that no media or gravel falls down into
the
distribution. The riser (distributor) remains inside
the tank seated in the depression at the bottom.
Plug tube with a tape. Remove after media is
loaded.
b. Fill support bed first. The
media will not always spill
down inside the tank and may
need to be swept inside.
The large funnel (sold
separately makes filling the
tank easier and neater. (Or
an empty 1 gallon or 4 liter
container with the bottom cut
out makes a good funnel.)
CAUTION!
The unit should be
depressurized before
installing or replacing media
NOTE
Never make a direct
connection into a waste
drain. A physical air
gap of at least 1.5”
should be used to
avoid bacteria and
wastewater travelling
back through the drain
line into the refiner.
NOTE
The unit is not ready for
service until you
complete the start-up
instructions, page 15.
Delete?

13
INSTALLATION STEPS
1. Determine the best location for your water filter, bearing in mind the location of your water supply lines, drain line and 120 volt AC
electrical outlet. Subjecting the filter to freezing or temperatures above 43°C (110°F) will void the warranty.
Please notice the inlet and outlet labels on the valve as shown here to determine the position of the equipment:
Inlet
Outlet
NOTE
If the plumbing system
is used as the ground
leg of the electric
supply, continuity
should be maintained
by installing ground
straps around any
nonconductive plastic
piping used in
installation.
NOTE
Before starting
installation, read
page 17, Plumbing
System Clean-Up, for
instructions on some
procedures that may
need to be performed
first.
FACTS TO REMEMBER WHEN PLANNING YOUR INSTALLATION
1. All installation procedures must conform to local and state or provincial plumbing codes.
2. Outside faucets used to water lawns and gardens should not supply untreated water, replace untreated water with feed water to
the unit. If necessary to do this please install check valve, see page 14. A new water line is often required to be connected to supply
untreated water to the inlet of the water filter and to the outside faucets.
3. Make sure the bypass is attached well to the control valve. Connect the straight or elbow connectors to the bypass with black clips.
Connect the inlet and outlet of the water filter to the plumbing of the house. The control valve must not be submitted to temperatures
above 43°C (110°F). When sweat fittings are used, to avoid damaging the control valve, solder the threaded copper adapters to the
copper pipe and then, using Teflon tape, screw the assembly into the bypass valve.
Do not use pipe thread compound as it may attack the material in the valve body.
4. Apply Teflon Tape and O-rings to the fittings
5. Connect Filter to the house plumbing. Any solder joints near the valve must be done before connecting any piping to the valve. Always
leave at least 6” (152 mm) between the valve and joints when soldering pipes that are connected to the valve. Failure to do this could
cause damage to the valve.
6. Drain Line connection: Using Teflon tape, screw the 1/2” hose barb and attach o-ring into the drain port in the valve. Attach 1/2” drain
hose (Supplied with some models and brands) to the hose barb and tighten securely with a hose clamp (Supplied with some models
and brands). Run the drain line to a floor drain or a laundry drain. Complete any necessary plumbing.
7. Using the Allen Key (included), place the unit in the bypass position. Slowly turn on the main water supply. At the nearest cold treated
water tap nearby remove the faucet screen, open the faucet and let water run a few minutes or until the system is free of any air or
foreign material resulting from the plumbing work.
8. Make sure there are no leaks in the plumbing system before proceeding. Close the water tap when water runs clean.
9. Open the brine tank lid and add water until there is approximately 3” (75 mm) of water in the tank. Do not add sodium to the brine
tank at this time.

14
Water Pipe Inlet
Water Pipe Outlet
Brine Line
Connector
Detail
5/8”Clean-Out Line
Main Tank
Laundry Drain
Floor Drain
Optional
Pipes Fixed
Structure
5/8”Overow Line
Optional
Overow
Assembly
Brine Valve
Connector
Detail
AC120V/10A
Current Protect Socket
3/8”BrineTube
Drain Elbow
Assembly
Outlet
Inlet
1 1/2 or 2 inch
standpipe
drain
AG100-001
Air Gaps
5/8”
Clean-Out
Line
5/8”
Over Flow
Line
CAUTION!
Never insert the drain line directly
into a drain, sewer line, or trap.
Always allow an air gap between
the drain line and the wastewater.
This will prevent the possibility of
sewage being back-siphoned into
the conditioner.
Cold (Raw water)
Cold (Filtered water) Cold (Raw water)
Water Heater
Hot (Soft Water)
Dynamic Regeneration Water Rener
Filter
InIn OutInOut
Out
Cold (Soft Water)
T
o Outside Faucet
DYNAMIC REGENERATION WATER REFINER INSTALLATION
NOTE
The valves are labeled inlet and
outlet on the valve. Please make
sure to plumb as shown here
NOTE
The waste connection or drain
outlet shall be designed and
constructed to provide an air-gap
to the sanitary waste system of 2
pipe diameters or
1 inch (22 mm).
(whichever is larger)

15
STARTUP PROCEDURES
START UP PROCEDURES CONTINUED ON PAGE 16
OPERATION
STARTUP PROCEDURES
3. SCREEN DISPLAY
When power is supplied to the
control, the screen will display
“INITIALIZING WAIT PLEASE”
while it finds the service position.
MENU
SET
System initializing
Please wait
FAMILIARIZE WITH BUTTON
CONFIGURATION:
MENU
SET
MENU
SET
This function accepts the values if
changed and advance to the next
page in the menu
MENU
SET
MENU
SET
These buttons increase or decrease
the value of the settings while in the
programming mode.
This function enters the basic set
up information required at the
time of installation.
KEY PAD CONFIGURATION
MENU
SET
Date and Time
18-Apr-2018 10:35AM
Gal Remain 1400
Flow Rate 3 gpm/min
The controller will show the
following on the screen: Time,
Date and Gallons Remaining for
Regeneration
1. CONNECT THE TRANSFORMER TO THE VALVE.
Plug the 12-volt transformer into a 120 VAC 60 Hz outlet.
Power
Connector
Sample
Connection
Sample
Connection
SERVICE
BYPASS
Sample
Connection
Sample
Connection
SERVICE
BYPASS
Date and Time
Hardness
Manual Regen.
Dealer Information
Main Menu
Regen. Now?
Regen. Tonight?
Press To Cancel
Press To Conrm
Brine Drawing
Any Key 3sTo Next
13:59
18%
18%
Backwashing
Any Key 3S to Next
Rinsing
Any Key 3S to Next
Skip this cycle by
pressing any key for 3
seconds
IMPORTANT!
Complete
the Backwashing cycle
to let the air out of the
system
Complete this cycle to
settle the media
Brine Rell
Any Key 3S to Next IMPORTANT!
Complete this cycle to
let the air out of the
injector system
18%
18%
4. MANUALLY REGENERATE THE VALVE
If screen is locked, press MENU Key
for 5 seconds to unlock
Manually Regenerate the Valve and move it to
backwash position. Press MENU Key and
Scroll down using Up and Down Arrow
buttons to Manual Regen.
Press SET Select Regen Now
2. ADD WATER TO BRINE TANK
Open the brine tank lid and
add water as per the chart
below. Do not add sodium to
the brine tank at this time.
100 and 150 = 2.5 gallons
200 and 250 = 3.25 gallons

16
Date and Time
Hardness
Manual Regen.
Dealer Information
Salt Reminder
Main Menu
= = Date and Time = =
17-Feb-2016 12:25pm
Press To Cancel
Press To Conrm
Setting Complete
Press To Return
Auto On
Date and Time
Hardness
Manual Regen.
Dealer Information
Salt Reminder
Main Menu
Setting Complete
Press To Return
Date and Time
Hardness
Manual Regen.
Dealer Information
Salt Reminder
Main Menu
=Hardness =
25 GPG
Press To Cancel
Press To Conrm Nuvia Water Technologies
108 Business Center Dr,
Corona, CA 92880, USA
Setting Complete
Press To Return
Date and Time
Hardness
Manual Regen.
Dealer Information
Salt Reminder
Main Menu
= Main Menu =
Regen. Time Setting
System Capacity
Salt Mode Setting
Advanced Menu
= = Regen. Time = =
02:25AM
Press To Cancel
Press To Conrm
Setting Complete
Press To Return
Date and Time
Hardness
Manual Regen.
Dealer Information
Salt Reminder
Main Menu
Setting Complete
Press To Return
Salt Reminder
ON OFF
Press To Cancel
Press To Conrm
Dealer
information
input letter
by letter
SET UP
REGENERATION
TIME:
SET UP CURRENT
TIME OF THE DAY AND
HARDNESS:
Press
Set Key
till you
hear
“Beep”
5. ADD SODIUM TO THE BRINE TANK
Put 88 lbs of crystal water refiner
sodium in the brine tank. The unit
will automatically fill the water to
the correct level when
it regenerates.
START UP AND PROGRAMMING
COMPLETE. UNIT IS NOW
OPERATIONAL.
PROGRAMMING THE CONDITIONER
Press “MENU” Key
MENU
SET
and Select “Date and Time” using “SET”
MENU
SET
Button and set for setting the
regeneration time, Press “MENU” Key
MENU
SET
and Select Main Menu till you hear a beep and select Regen
time.
NOTE** All units are factory programmed for the correct size and regeneration cycle alteration should only
be done by a factory trained technician or after consultation with one of our technical representatives if you
have any questions please contact:
Nuvia® Direct Phone Number: 951.734.7400
Service Related Matters: [email protected]
General questions: [email protected]
STARTUP INSTRUCTIONS (CONTINUED)
4. MANUALLY REGENERATE THE VALVE (CONTINUED)
4a. Open the inlet on the bypass valve slightly and very slowly allow water to enter the unit. (If the water enters too quickly it will push
the media or carbon up into the control valve and get plugged).
Once the unit has filled sufficiently that water is at least equal to the height of the top of the media shut down the water for 15 – 20
minutes for the carbon to soak. Unplug the power cable. After the carbon has soaked for the recommended time continue.
4b. Open the inlet on the bypass valve slowly and allow water to enter the unit. (The outlet of the bypass should remain closed to prevent
any fines or debris from entering the plumbing system. Allow all air to escape from the unit before turning the water on fully then
allow water to run to drain for 3-4 minutes, or until the water at the drain appears to be clear of any fines.
5. Plug in the valve and the valve will automatically advance to the SERVICE position. Open the outlet valve on the bypass, then slowly
open the nearest treated water faucet and allow the water to run until clear, close the tap and replace the faucet screen.
6. The Valve is already programmed by the factory. Please continue with set up of current time and hardness.

17
SYSTEM DIAGNOSTICS
CHECK LIST
More than 90% of problems affecting the efficiency of
a refiner system can be identified in 9 minutes or less. Follow this
diagnostic schedule below.
Start with Step 1, then follow each step in sequence to ensure
proper diagnostic procedures.
1. CHECK FOR PROPER INSTALLATION
A. Is the pipe from the pressure tank to the refiner
unit attached to the inlet port of the control valve?
B. Is the pipe from the refiner unit to the water heater
attached to the outlet port of the control valve?
C. Is the drain line of adequate diameter? Drain line
must be sized to prevent back pressure from
reducing backwash flow rate below minimum for the
model installed.
D. Has the drain line been “kinked”? A kinked drain line
must be replaced.
E. Is the drain line installed in a way that it will freeze in
cold weather?
F. If the system incorporates a standard air-to-water
pressure tank, does it have the required deep well air
volume control (air release valve) and is it functioning?
(Proper installation of this type of pressure tank should
have inlet from pump higher than outlet to service.)
2. CHECK PH, IRON AND MANGANESE CONTENT
OF TREATED WATER
Is the treated water pH reading less than 6.7 (8.2 when
manganese is present)?
If yes, replenish the media with MpH adder and check the
bed for “channelling”.
3. CHECK PUMPING RATE
Do not refer to a pumping rate curve for this data. Follow the
instructions found on Page 7. Is the measured pumping rate
less than the backwash rate of the refiner? If yes, increase the
pumping rate by first reducing the system operating pressure.
If the pumping rate is still too low, replace the pump.
4. REVIEW OTHER USES OF WATER IN ADDITION
TO NORMAL DOMESTIC PURPOSES
(e.g. geothermal heating/cooling, swimming pool, lawn
irrigation, farm animal watering, etc.)
Have any high demand water uses been added subsequent
to the installation of the refiner system or overlooked when
originally sizing the system? If a high demand situation exists,
resize the system using continuous service flow rate data.)
DURING REGENERATION
AUTOMATIC BYPASS
The regeneration cycle lasts approximately 120 minutes, after
which treated water service will be restored. During regeneration,
untreated water is automatically bypassed for use in the
household. Hot water should be used as little as possible during
this time to prevent hard water from filling the water heater.
IMPORTANT: This is why the automatic regeneration is set for
sometime during the night and manual regenerations should be
performed when little or no water will be used in the household.
NEW SOUNDS DURING REGENERATION
You may notice new sounds as your water refiner operates.
The regeneration cycle lasts approximately 2-1/2 hours.
During this time, you may hear water running intermittently
to the drain.
PLUMBING SYSTEM
CLEANUP
The following procedures are guidelines only but have proven
successful in most instances. Under no circumstances should any
procedure outlined below be followed if contrary to the appliance
manufacturer’s instructions. Should there be any questions
concerning the advisability of performing a procedure, it is
strongly recommended your local NUVIA® dealer be
consulted prior to performing the procedure.
The plumbing system and water using appliances that have been
exposed, even for a short time, to iron-fouled water need to be
cleaned of the precipitated iron that has collected in them. If not
cleaned, the iron bleed (staining) will continue to be a problem.
Depending on the amount of iron in the water and the length of
time the water system has been exposed to iron fouling, select
from the following procedures those that apply to the type of
system and appliances that need to be cleaned to assure
iron-free water at the point of use.
NOTE
Typical examples of minimum drain line diameters are:
5/8” ID when drain is up to 15 ft from unit and backwash water
discharge point is slightly higher than the control valve
3/4” ID when drain is 25 ft away and/or drain is installed overhead

18
WATER BYPASS
MANUAL BYPASS
In case of an emergency such as refiner maintenance, you can isolate your
water refiner from the water supply using the bypass valve located at the back
of the control.
In normal operation the bypass is open with the ON/OFF knobs in line with
the INLET and OUTLET pipes. To isolate the refiner, simply rotate the knobs
clockwise (as indicated by the word BYPASS and arrow) until they lock.
You can use your water related fixtures and appliances as the water supply
is bypassing the refiner. However, the water you use will be hard. To resume
treated service, open the bypass valve by rotating the knobs counterclockwise.
Please make sure bypass knobs are completely open otherwise the
unsoftened water could bypass through the valve.
OPERATING CONDITIONS
WATER HEATER
After completing the installation of the chemical free iron refiner
system, clean the water heater by following these instructions:
1. Shut off energy supply to water heater and close heater inlet
water valve.
2. Drain hot water tank completely. Open inlet water valve
allowing heater tank to be refilled with conditioned water.
Continue flushing until water runs clear to drain.
3. If, after approximately 30 minutes flushing, water does NOT
clear, terminate flushing operation. Refill hot water heater
with water and pour approximately 1/2 gallon of household
bleach into top of heater tank. Allow bleach solution to stand
in tank for 20 to 30 minutes. Flush tank again until water is
clear at drain. Turn energy supply on.
4. If the water heater has been exposed to both iron and
hardness for a long period of time, replacement of the heater
tank may be the only practical solution to prevent continued
staining originating from this source.
TOILET FLUSH TANKS
Prior to commencing installation of the Refiner system,
pour 4 to 6 ounces of media mineral cleaner Pro-Rust
Out or inhibited muriatic acid into flush tanks and
bowls and let stand. When installation is completed,
flush toilets several times with iron-free water. If iron
deposits or stains remain, repeat procedure until clear.
REFINER
1. Disconnect brine draw line from the brine cabinet. Place the loose end into a
five gallon plastic pail filled with a solution of warm water and 4 oz. of media
mineral cleaner.
2. Manually advance control timer to brine draw position (refer to page 16
step 4 chart). Allow all the warm mineral cleaner solution to be drawn into
mineral bed.
Then immediately...
3. Close main water supply valve or turn power off to pump and proceed with
refiner installation. During time required to install refiner system,
iron- fouled refiner media will be chemically cleaned.
4. After refiner installation is completed and final adjustments are made with
the water turned on and brine draw tube reconnected, manually reprogram
timer on refiner to backwash setting. Allow timer to perform an automatic
regeneration cycle. During backwash of refiner all iron cleaned from the
media will be washed down the drain. It is advisable after chemically
cleaning refiner to regenerate system twice to fully restore capacity lost due
to iron fouling.
Sample
Connection
Sample
Connection
SERVICE
BYPASS
BYPASS
NOTE
If water does not become clear in approximately
10 minutes, water heater should probably
be replaced.

19
Sanitization can also achieved by the application of chlorine in the regeneration cycle of
the conditioner. A liquid solution of 5.25% sodium hypochlorite (commonly referred to as
household bleach) is recommended as a suitable disinfectant. Use only unscented products.
For every cubic foot of media in the refiner, pour approximately two (2) tablespoons of
sodium hypochlorite into the brine well tube. The brine tank refill step of regeneration should add the correct amount of water to the
brine tank. If not, the water can be added manually now. Press and hold to begin a manual regeneration. Allow refiner to complete the
Brine/Rinse cycle, then let the manual regeneration continue until the brine tank is refilled again with the correct amount of water.
WATER REFINER SANITIZATION
CHECK THE SODIUM LEVEL
Check the sodium level monthly. Remove the lid from the
cabinet or brine tank, make sure sodium level is always
above the brine level.
ADD SODIUM
Use only clean sodium labeled for water conditioner use
such as crystal, pellet, nugget, button or solar. The use of
rock sodium is discouraged because it contains insoluble
silt and sand which build up in the brine tank and can cause
problems with the system’s operation. Add the sodium
directly to the tank, filling no higher than the top of the brine
well.
BRIDGING
Humidity or the wrong type of sodium may create a cavity
between the water and the sodium. This action, known as
“bridging”, prevents the brine solution from being made,
leading to your water supply being hard.
If you suspect sodium bridging, carefully pound on the
outside of the plastic brine tank or pour some warm water
over the sodium to break up the bridge. This should always
be followed up by allowing the unit to use up any remaining
sodium and then thoroughly cleaning out the brine tank.
Allow four hours to produce a brine solution, then manually
regenerate the refiner.
MAINTENANCE INSTRUCTIONS
1A. Pour sanitizing chemicals into the brine
well. If no brine well is present, pour
into bottom of brine tank when sodium is
nearly empty. See local dealer for details.
1B. Manually regenerate the refiner
according to the manufacturer’s
specifications.
1A 1B
Sanitization Solution
Check Manual
Regeneration step on page 15
Example of
Bridging
NOTE
All state and local
government codes governing
installation of these devices
must be observed.
NOTE
You should not be able to see
water in the cabinet or brine tank.
BEFORE SERVICING
1. Turn off water supply to conditioner :
A. If the conditioner installation has a 3 valve bypass system
first open the valve in the bypass line, then close the valves at
the conditioner inlet & outlet.
B. If the conditioner has an integral bypass valve, put it in the
bypass position.
C. If there is only a shut-off valve near the conditioner inlet,
close it.
2. Relieve water pressure in the conditioner by stepping the
control into the backwash position momentarily. Return the
control to the In Service position.
3. Unplug electrical cord from outlet.
4. Disconnect drain line connection.
SERVICE THE NUVIA® VALVE
CLEAN REFINER
Clean the surface of your refiner occasionally with a mild soap solution.
Do not use abrasive cleaners, ammonia or solvents. Never subject your
refiner to freezing temperatures or temperatures above 43°C (110°F).
SERVICE COMPONENTS
The injector assembly should be cleaned or replaced every year
depending on the inlet water quality and water usage.
The seals and spacer cartridge should be inspected/cleaned or
replaced every year depending on the inlet water quality and
water usage.
Please refer to the servicing section of this manual for step by step
procedures. Not following the above will void all warranty on the
control valve.
CLEAN MEDIA
An approved media cleaner MUST be used on a regular basis if your water
supply contains iron. The amount of media cleaner and frequency of use
is determined by the quantity of iron in your water (consult your local
NUVIA® dealer.
MAINTENANCE INSTRUCTIONS CONTINUED ON PAGE 20

20
MAINTENANCE INSTRUCTIONS CONTINUED FROM PAGE 19
Sodium
Water
CHECKING THE SODIUM LEVEL
Check the sodium level monthly. Remove the lid from the brine tank, make sure SODIUM level is always above the brine level.
ADD SODIUM TO THE BRINE TANK/CABINET
Put 88 lbs of crystal water refiner sodium in the brine tank. The unit will automatically fill the water to the correct level when it
regenerates. Use only clean sodium labeled for water conditioner use, such as crystal, pellet, nugget, button or solar. The use of rock
SODIUM is discouraged because it contains insoluble silt and sand which build up in the brine tank and can cause problems with the
system’s operation. Add the sodium directly to the tank, filling no higher than the top of the brine well.
NOTE: THE WATER LEVEL SHOULD BE BELOW THE SODIUM LEVEL ALL THE TIME
IMPORTANT WARRANTY AND MAINTENANCE INFORMATION
Model number:
Serial number:
Valve Serial number:
Date installed:
PLEASE HAVE THE INFORMATION BELOW FILLED OUT AND AVAILABLE WHEN CALLING IN FOR PARTS OR
WARRANTY:
ADDITIONAL NOTES:
_______________________________________________________________________________________________________________
_______________________________________________________________________________________________________________
_______________________________________________________________________________________________________________
_______________________________________________________________________________________________________________
_______________________________________________________________________________________________________________
_______________________________________________________________________________________________________________
_______________________________________________________________________________________________________________
_______________________________________________________________________________________________________________
MAINTENANCE INSTRUCTIONS AND SCHEDULE
REPLACING MEDIA BED
Frequency of replacing bed is determined
by water quality and usage. If you start
getting chlorine smell or grey / black
coloration of the water from time to time
contact Nuvia® Water Technologies with
your model number to order replacement
media.