Nuwave Pro smart 20902 User manual

Owner’s Manual

Model 20902

Rev. 2

Questions or Concerns?

Toll Free: 1-877-689-2838 • help@nuwavenow.com

(Mon-Fri 7:30am-4:30pm CST)

CONDUCTION, CONVECTION

& INFRARED • TRIPLE HEAT

ZONES • AIR FRYER • GRILL

PRO SMART OVEN

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NOW!

Using your smartphone or

smart device, scan the QR code

located on the back of the Pro

Smart Oven.

You will be directed to NuWave’s

product registration page with

your Pro Smart Oven’s unique

serial number automatically

entered in the appropriate eld.

NOTE: If you do not have a

web-enabled smart device,

simply visit nuwavenow.com/QR

and manually enter in your Pro

Smart Oven’s serial number.

Fill out the remaining information

and complete the optional survey.

Once you submit your

information, you will receive

a conrmation email containing

your extended warranty details.

*Register your product within 1 year of date of purchase for a free

12-month extension of your limited warranty.

As a special thank-you for registering your NuWave Pro Smart

Oven, you’ll automatically receive an additional 12 months

added to your limited manufacturer’s warranty!*

All you have to do is follow these simple steps.

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for an additional

-month

warranty!

Open your mobile app store

(App Store, Google™Play).

Search for "QR code readers."

Simply download the QR code read-

er to your phone, open it, scan the

code and you are ready to go.

NOTE: You may need to open your

downloaded QR code reader each

time you want to scan a QR code.

QR code readers

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TABLE OF CONTENTS

Owner’s Manual

Important Safeguards ...............................................................6-8

Parts & Accessories..................................................................... 9

Assembly Guide.................................................................... 10-11

Connectivity/Wi-Fi.................................................................12-13

Getting Started......................................................................14-19

Instructions............................................................................20-34

Cleaning & Maintenance........................................................35-37

Troubleshooting Guide ..........................................................37-39

Limited Warranty ....................................................................40-42

Appendix One: Advanced Functions....................................43-47

Spanish..................................................................................48-101

Replacement Parts .............................................................102-103

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Congratulations on your NuWave®Pro Smart Oven purchase!

We’re incredibly excited for you as you begin your healthy home

cooking journey with your new Pro Smart Oven.

We want to make sure you get the most out of your Pro Smart Oven

cooking experience, so we have provided detailed instructions

here in this manual for you to know all the ins and outs to be a

successful NuWave® home cook. We have also included a handy

Quick Start Guide and Recipe Book, which contains details on the

preset recipes written and developed by our team of talented chefs

that are already programmed into your Pro Smart Oven.

We want every step of your NuWave® experience to be as easy and

rewarding as possible, so if you have any questions, comments, or

concerns, please don’t hesitate to contact our Customer Service by

calling 1-877-689-2838 • help@nuwavenow.com (Mon-Fri 7:30am-

4:30pm CST).

Visit nuwavenow.com to see our other NuWave products and accessories.

#nuwavenow

Connect with us!

WELCOME

To The NuWave®Family!

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IMPORTANT SAFEGUARDS

HOUSEHOLD USE ONLY • READ ALL INSTRUCTIONS BEFORE USE

important safeguards

READ ALL INSTRUCTIONS and WARNINGS The failure to follow any of

the important safeguards, warnings, or instructions for safe use is a misuse

of the NuWave Pro Smart Oven that can void your warranty and create

the risk of serious injury. When using the Pro Smart Oven, only use the

appliance as intended and for no other use, and always follow the basic

safety precautions.

1. Read all instructions.

2. Ensure the Pro Smart Oven and all parts are clean and dry before

each use.

3. Do not touch hot surfaces. The appliance’s surfaces may be hot during

and after use. Use handles.

4. Discard the protective plastic covering the power plug before use.

5. Do not let the electrical cord touch hot surfaces or hang over any edge.

6. Do not immerse cord, plug, or appliance in water or other liquid.

7. Close supervision is necessary when any appliance is used near

children. This appliance is not intended for use by persons with

reduced physical, sensory or mental capabilities, children, or persons

with lack of experience or knowledge, unless supervised or instructed

on the use of the appliance by one responsible for their safety.

8. Do not operate if the Pro Smart Oven or cord malfunctions or has

been damaged in any way. Return the unit to the nearest authorized

service facility for examination, repair, or adjustment.

9. Use only on a clean, stable, dry, and level surface.

10. Do not use accessories or attachments not recommended by the

manufacturer.

11. DO NOT USE OUTDOORS. FOR INDOOR USE ONLY.

12. Do not place on or near a hot gas or electric burner, or in a heated oven.

13. Unplug the appliance when not in use and allow the appliance to cool

completely before cleaning or removing/replacing parts.

14. Do not cover or block the intake air vents located in the back and sides

of the Pro Smart Oven, as doing so can prevent proper ventilation.

There should be at least 5 inches of free space behind, to the sides of,

and on top of the Pro Smart Oven.

15. Use aluminum foil to wrap foods that produce oil or juice when

operating and put on the Grill/Griddle to prevent re.

16. To prevent re, do not allow any foil to touch the heating elements.

17. Do not alter or modify any part of the Pro Smart Oven or use

attachments or accessories not recommended by the manufacturer.

ALWAYS KEEP THIS MANUAL

HANDY FOR FUTURE

REFERENCE.

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18. It is normal for some smoke to escape the Pro Smart Oven when

heating for the rst time.

19. If excess smoke is escaping from the air vent during operation, unplug

the Pro Smart Oven immediately and contact Customer Service at

1-877-689-2838 or email help@nuwavenow.com.

20. During use, steam may be released from the air outlet vents. Keep

your hands and face away from the air outlet openings. Be careful of

hot steam escaping when opening the Pro Smart Oven.

21. Avoid placing your face near the glass door during use.

22. Never touch the insides of the Pro Smart Oven while it is operating.

23. Use extreme caution when moving an appliance containing hot oil or

other hot liquids.

24. Never leave the Pro Smart Oven unattended during use.

25. Do not disassemble the Pro Smart Oven.

26. Allow the Pro Smart Oven to cool before putting in or pulling out items

or before cleaning.

27. Keep this manual handy for future reference.

28. Always make sure your ngers are clean and dry when pressing

the buttons.

Toaster Oven Warnings (UL Standard 1026, Section 71.7):

1. Oversize foods or metal utensils must not be inserted in a toaster-

oven as they may create a re or risk of electric shock.

2. A re may occur if the toaster-oven is covered or touching ammable

material, including curtains, draperies, walls, and the like, when in

operation. Do not store any item on top of the appliance when in

operation.

3. Do not clean with metal scouring pads. Pieces can break off the pad

and touch electrical parts involving a risk of electric shock.

4. Extreme caution should be exercised when using containers

constructed of other than metal or glass.

5. Do not store any materials, other than the manufacturers

recommended accessories, in this oven when not in use.

6. Do not place any of the following materials in the oven: paper,

cardboard, plastic, cloth, wood, ammable materials, sealed

containers, and the like.

7. Do not cover the crumb tray or any part of the oven with metal foil.

This will cause overheating of the oven.

8. Turn off the Pro Smart Oven by pressing ON/OFF before unplugging

the unit from the wall socket.

WARNING

Never use the Pro Smart Oven with loose, damaged,

or missing parts.

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IMPORTANT SAFEGUARDS

HOUSEHOLD USE ONLY • READ ALL INSTRUCTIONS BEFORE USE

important safeguards

CAUTION

RISK OF ELECTRIC SHOCK

To reduce the risk of electric shock, do not perform any servicing

other than that which is contained in these instructions.

Power-Supply Cords

A short power-supply cord (or detachable power-supply cord)

is provided to reduce the risk of becoming entangled in, or

tripping over, a longer cord. Longer detachable power-supply

cords or extension cords are available and may be used if care

is exercised in their use. If a longer detachable power-supply

cord or extension cord is used:

1. The marked electrical rating of the extension cord should

be at least as great as the electrical rating of the appliance.

2. The longer cord should be arranged so that it will not drape

over any countertop or tabletop where it could be pulled on

or tripped over unintentionally.

3. The Pro Smart Oven should be operated on a separate

electrical outlet from other operating appliances due to

wattage limitations.

4. This appliance is of the 3-pin grounded type, so the cord

set or extension cord should also be a grounding type

3-wire cord.

SAVE THESE INSTRUCTIONS: Read and understand the

entire manual before using the Pro Smart Oven.

WARNING

To disconnect the Pro Smart Oven, turn it off by pressing

ON/OFF and then remove the plug from wall outlet.

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Wire Rack

Part #: BEA6

Grill/Griddle

Part #: BEA3

Air Fry Basket

Part #: BEA5

Crumb Tray

Part #: BEA7

Temperature Probe

Part #: BEP3

Power Base

Part #: BEA1

To order parts, see page 102, Replaceable Parts, then

contact Customer Service at 877-689-2838 or

help@nuwavenow.com, or visit www.nuwavenow.com.

Grill/Griddle Rack

Part #: BEA4

PARTS & ACCESSORIES

Light Bulb

Part #: BEP1

Light Cover Screw

Part #: BEP4

Light Bulb Cover

Part #: BEP2

Baking and Drip Pan

Part #: BEA8

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ASSEMBLY GUIDE

assembly guide

BEFORE FIRST USE

1. Remove and discard any packaging material from the unit.

2. Remove all accessories from their packaging and wash

them in warm, soapy water or in the dishwasher, top rack

only. NEVER submerge the main unit in water.

Note: While most of the accessories are dishwasher-safe, the

Probe is not. Hand washing is, therefore, highly recommended.

Frequent dishwasher cleaning may lead to premature wear.

Grill/Griddle

For grilling steaks and roasting vegetables.

Flip it to the Griddle side for baking.

Note: The Grill/Griddle must be used with

the Grill/Griddle Rack.

Grill/Griddle Rack

½-inch depth is ideal for dehydrating.

Air Fry Basket

1-inch depth is perfect for making crispy

chicken, fries, and more.

Wire Rack

Can be used to hold cooking or baking

pans, or simply place your food directly on

the rack.

Crumb Tray

Catches crumbs and drippings and must

remain in the unit at all times while cooking.

Baking and Drip Tray

Ideal for baking, roasting, and as a drip pan

when air frying, protecting the bottom heating

elements from dripping oils and fats.

Temperature Probe

Eliminates the guesswork of cooking.

Consult the temperature guide in the Probe

section for more information.

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4Position 4

3Position 3

2Position 2

1Position 1

The oven has 4 rack positions where most of your accessories can

slide into the unit. When you select a function, the appropriate rack

number(s) will illuminate on the control panel. The numbers on the

control panel will coincide with those on the interior of the unit.

Rack

Level

Air Fry

Grill

Bake

Broil

Air Roast

Toast

Pizza

Proof

Dehydrate

Function+

Preheat Ready Stage

Probe Fan Carryover Sear

Rear TopShade Menu Bottom Slice









STAGE

Light

CAUTION

ALWAYS use extreme caution when handling accessories

when cooking. Use oven mitts and allow accessories to cool

before washing.

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CONNECTIVITY

Wi and Bluetooth

connectivity

With the NuWave Connect App, you can operate your NuWave

Pro Smart Oven with your Smart Device.

Downloading the NuWave Connect App

Using the built-in QR reader in your Camera App:

1. Scan the QR code below. It will take you

to the App’s download page on either the

Google Play Store or the Apple AppStore.

2. Follow the download and installation

instructions.

If your phone does not have that capability built-in, simply download

a 3rd-Party QR Scanning App before scanning the NuWave QR

Codes and you are ready to go.

1. Open your mobile app store (App Store, Google Play).

2. Search for “QR code readers.”

3. Simply download the QR code reader to your phone, open it,

scan the code, and you are ready to go.

WI-FI Set-Up and Activation

1. Download and install the NuWave Connect App.

2. Make sure your phone is connected to your home Wi-Fi 2.4GHz

network. Open the app and follow the in-app instructions for the

verication process. Once verication is complete, begin adding

devices. To add a device, tap “+” then select “Pro Smart Oven.”

• While the Pro Smart Oven is in standby mode, push and

hold WiFi for 1 second. This will activate or deactivate the

built-in Wi-Fi.

• The Wi-Fi icon in the screen will indicate the status of the

Pro Smart Oven’s Wi-Fi connection. Make sure the Pro

Smart Oven Wi-Fi is active and connected with your Wi-Fi

2.4GHz network.

° During rst-time setup, the Wi-Fi icon will blink rapidly

while pairing with the network.

° When the Wi-Fi is connected, the icon will light up and

remain lit.

° When the Wi-Fi is disconnected, the icon will be off.

• If the connection process fails, the Wi-Fi light will turn off.

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Notes

Some instances may require the user to hold the key button again

to return the Wi-Fi to pairing mode even if there was previously a

successful connection.

• Whenever the Pro Smart Oven is unplugged, the Wi-Fi will

need to be re-paired once it’s plugged back in.

• If the Wi-Fi connection is unsuccessful, the Wi-Fi / Bluetooth

icons turn off, indicating that the NuWave Pro Smart Oven is

not connected to the Wi-Fi.

Bluetooth Connection

The Pro Smart Oven Wi-Fi module also offers back-up Bluetooth

connectivity. If your Wi-Fi network goes down, the Pro Smart Oven’s

Bluetooth signal will automatically pair with your Bluetooth device.

To take advantage of this feature, ensure that your smart device’s

Bluetooth, Wi-Fi and Mobile Data options are all enabled.

Pairing your device with the Pro Smart Oven via Bluetooth takes up

to 5 minutes, but once your device is paired, the NuWave®Connect

App will operate normally within the range.

Extending Control to the NuWave Connect App

Controlling the Pro Smart Oven with a smart device is easy and

convenient.

1. Make sure that the NuWave Connect App is installed on your

smart device.

2. Make sure the Pro Smart Oven Wi-Fi is active and connected

with your Wi-Fi 2.4GHz network.

3. Press WIFI. This will extend control of the Pro Smart Oven to

the NuWave Connect App.

Notes

You will only have to do this once. After control has been extended,

it will remain extended, and to use it, you will only have to bring up

the Pro Smart Oven on the NuWave Connect App.

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GETTING STARTED

getting started

The easy-to-use functionality of the Pro Smart Oven is divided

into Basic and Advanced functions, with the former offering the full

cooking functionality of the unit and the latter giving you control

over fan and heat strength and allowing you to program different

cooking stages, features you will primarily use to create your own

cooking Presets.

Button Function

Use

Turns the Pro Smart Oven on and off.

The Power button turns the Pro Smart Oven on and off and stops all

cooking functions.

START/

PAUSE &

CLEAR

Starts and pauses the cooking process, and allows you

to clear any selections.

Select a cooking function, press START/PAUSE to begin, pause, or

resume cooking. While you are on the Setting mode, press and hold

START/PAUSE to clear all selections.

Temp & Time Allows you to adjust temperature and time before and

during the cooking process.

Press Temp and use the Select dial to adjust the temperature. Press

Time and use the Select dial to adjust the time.

Menu Gives you access to 100 cooking presets and allows

you to store an additional 50 of your own. Refer to the

100 Presets on the back of the Quick Start Guide.

Press Menu and use the Select dial to choose preset programs (1-100)

to cook. Once you have chosen one, the temperature and time can be

adjusted. Press START/PAUSE to begin the chosen program.

Note: Presets 1-100 can be adjusted, but they will return to the default

temperatures and times after cooking has nished.

Function Choose between 20 cooking options.

Press Function and scroll through the cooking functions. At “Function+”,

press the Select dial for functions 10 – 20. Once you’ve picked a function,

press the Select dial and START/PAUSE to begin cooking.

Probe Helps to accurately cook your food to your preferred

internal temperature. Plugs inside, to the right side.

The default is 165°F. Plug the Probe into the jack in your Pro Smart

Oven. Press and hold Probe for 1 second to set the Probe target internal

temperature for your food using the Select dial. Insert the other end of

the Probe into your food. Press START/PAUSE to begin cooking.

Preheat

Ensures the Pro Smart Oven is at the set cooking

temperature when you insert your food, giving you

crispier results.

The default is 400°F (default cooking temperature). To begin, press

START/PAUSE and adjust the cooking temperature and time. The Pro

Smart Oven will preheat at the set cooking temperature. Once the Pro

Smart Oven has reached the set temperature, the Pro Smart Oven will

beep twice, countdown for 10 seconds, beep once more, and then start

cooking automatically. To deactivate automatic preheat, press Menu +

Preheat prior to cooking. Repeat to reactivate automatic preheat.

Heat/FAN Control the Pro Smart Oven’s heat sources (top, bottom,

and/or rear) and fan speeds

Heat: Press Heat/FAN and adjust the rear, top, and/or bottom heating

using the Select dial. The odd percentage of Top/Bottom heat defaults to

the bottom.

Fan: Adjust the fan speed from 0-3. Press and hold Heat/FAN and use the

Select dial to adjust. Note: If you are using the rear heater, the fan speed

must be 1 or more.

Sear Sear your food before and/or after the cooking process.

Not required for every cooking process.

The defaults are 450°F for 5 minutes. Press Sear. Then, adjust the Sear

temperature and time, if desired, and press START/PAUSE to begin cooking.