ENGLISH
Making A Claim
To make a warranty claim or to inquire about concerns with your Octane Seating product,
please contact the authorized Octane Seating retailer from where the original purchase was
made. When making a claim under this warranty, proof of purchase with the original bill of
sale is required. Should this not be available, Octane Seating reserves the right to deny the
claim. Octane Seating reserves the right to request photo verification and/or the return of
defective parts to its factory at the sole cost of the consumer.
Parts Warranty - Coverage And Limitations
WOOD FRAME AND SPRING SYSTEM - Five (5) Years
For this five (5) year pro-rated warranty, Octane Seating will cover 100% of the cost of parts
and labor in year one (1). Octane Seating will cover 80% of the cost of parts only in year two
(2), 60% of the cost of parts only in year three (3), 40% of the cost of parts only in year four
(4), and 20% of the cost of parts only in year five (5). In each case, with the exception of the
first year, the original consumer will be responsible to pay the balance of the cost of parts.
MOTION RECLINING MECHANISMS - Five (5) Years
For this five (5) year pro-rated warranty, Octane Seating will cover 100% of the cost of parts
and labor in year one (1). Octane Seating will cover 80% of the cost of parts only in year two
(2), 60% of the cost of parts only in year three (3), 40% of the cost of parts only in year four
(4), and 20% of the cost of parts only in year five (5). In each case, with the exception of the
first year, the original consumer will be responsible to pay the balance of the cost of parts.
SEAT AND BACK CUSHIONS - Two (2) Years
For this two (2) year warranty, Octane Seating will cover 100% of the cost of parts and labor
in year one (1), and will cover 80% of the cost of parts only in year two (2). In each case, with
the exception of the first year, the original consumer will be responsible to pay the balance
of the cost of parts.
ELECTRICAL COMPONENTS AND CONTROLS - One (1) Year
For this one (1) year warranty, Octane Seating will cover 100% of the cost of parts and labor
in year one (1).
LEATHER, BONDED LEATHER, FABRIC AND VINYL - One (1) Year
For this one (1) year warranty, Octane Seating will cover 100% of the cost of parts and labor
in year one (1). Leather coverage does not include natural markings, shrinkage, stretching,
or variations in grain or color, which occur naturally and prove the authenticity of the leather.
Fabric fading, pilling, shrinkage, stretching, wearing quality and color fastness are not
covered by this warranty.
Labor Warranty – Coverage And Limitations
Octane Seating offers a one (1) year warranty for labor and workmanship on all furniture.
The warranty takes effect from the date of delivery to the original retail consumer. After one
(1) year, the original retail consumer will be responsible for all costs related to labor. See
“Parts Warranty – Coverage and Limitations” above for details.
