Octopus F270 IT User manual

================!"§==
Octopus F270 IT
Octopus F100/200/400/650
Octopus F IP-Netpackage
Octopus F470 UC
ISDN Telephones
Operating Instructions

2
Before You Begin
These Operating Instructions describe which functions can be used with the Octopus F270 IT, Octopus F100/
200/400/650/IP-Netpackage and Octopus F470 UC system with commercially available ISDN telephones.
You may find that some functions you wish to use are not available on your telephone. This may be due to one
of the following reasons:
• The function has not been configured for your telephone – please contact your service personnel.
• Your communication system does not support this function – please contact your service personnel.
For the basic operating functions of your telephone please refer to the relevant operating instructions.
CE (customer equipment) does not continue to support emergency dialing after loss of mains power, if battery
back up and power fail switchover to emergency analogue phones is not available.
The information provided in this document contains merely general descriptions or characteristics of perfor-
mance which in case of actual use do not always apply as described or which may change as a result of further
development of the products.
An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract
The trademarks used are owned by Telekom AG or their respective owners.

Contents
3
Contents
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Basic operating instructions . . . . . . . . . . . . . . . . . . . . . 6
How to Use these Operating Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Accessing Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
... with Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . 8
Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Accepting a Waiting Call (Camp-On). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Preventing and Allowing Call Waiting (Automatic Camp-On). . . . . . . . . . . . . . . . . . . . . . 10
Turning the Call Waiting Tone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Accepting a Specific Call for Your Colleague . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Using Mailboxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Using Timed Reminders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Turning Do Not Disturb On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Trace Call: Identifying Anonymous Callers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Answering Calls from the Entrance Telephone and Opening the Door . . . . . . . . . . . . . . . . 12
Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Dialing Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Caller ID Suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Talking to Your Colleague With a Speaker Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Talking to Your Colleague with Discreet Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Activating Tone Dialing (DTMF Suffix Dialing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Automatic Connection Setup (Hotline) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Reserve Trunk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Assign Station Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Associated Dialing/Dialing Aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Calling Multiple Parties Simultaneously . . . . . . . . . . . 18
Calling a Second Party (Consultation Hold; not for all ISDN Telephones). . . . . . . . . . . . . . . 18
Switching to the Party on Hold (Toggle; not for all ISDN Telephones) . . . . . . . . . . . . . . 18
Conducting a Conference (not for all ISDN Telephones) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Adding Up to Five Parties to the Conference (Initiator Only). . . . . . . . . . . . . . . . . . . . . . . 19
Leaving a Conference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Ending a Conference (Initiator Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Transferring a Call (not for all ISDN Telephones) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
...after a Speaker Call (Announcement) in a Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Contents
4
Parking a Call (not for all ISDN Telephones) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Retrieving a Parked Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Picking up (Retrieving) a Held Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Making Calls to Stored Destinations . . . . . . . . . . . . . . 22
Using Station and System Speed-Dial Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Checking and Assigning Call Charges . . . . . . . . . . . . 23
Dialing with Call Charge Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
If You Cannot Reach a Destination.... . . . . . . . . . . . . . 24
Call Waiting (Camp-On) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Telephone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Locking the Telephone to Prevent Unauthorized Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Saving Your PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Saving Station Numbers and Appointments . . . . . . . . 27
Storing Station Speed-Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Saving Appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Using Variable Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Using Night Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using Other Functions. . . . . . . . . . . . . . . . . . . . . . . . . . 30
Sending a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Deleting Sent Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Answering Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Delete received messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using Another Telephone Like Your Own . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Resetting Services and Functions (System-Wide Cancellation for a Telephone) . . . . . . . . 32
Monitoring a Room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Activating Functions for Another Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Locking Another Telephone to Prevent Unauthorized Use . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Using System Functions from the Outside (DISA: Direct Inward System Access) . . . . . . . . 35
Controlling Connected Computers or Other Programs and Telephone Data
Service (only with Octopus F400/650) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Controlling Relays (not for Octopus F270 IT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Contents
5
Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Simple Paging Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Enhanced Paging Equipment (Octopus F650 Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Team and Executive/Secretary Functions With
Assigned Trunk Lines . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Forwarding Calls on Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Transferring Calls Directly to the Executive (Only in an Executive/Secretary Group) . . . . 41
Using Other Team Functions . . . . . . . . . . . . . . . . . . . . 42
Turning Group Call On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Accepting a Call for Another Member of Your Team . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Activating and Deactivating a Ringing Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Special Functions in the LAN (PC Network) . . . . . . . . 44
Leaving a Hunt Group/Group Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Transferring Call Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Using Night Answer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Activating and Deactivating a Ringing Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Controlling Relays (not for Octopus F270 IT). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Opening the Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Overview of Functions and Codes
(Alphabetical) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Step by Step
Basic operating instructions
6
Basic operating instructions
How to Use these Operating Instructions
You will find a graphic representation of the steps in logical sequence
in the left column. Below is an explanation of the symbols:
nLift the handset (off-hook).
tReplace the handset (on-hook).
sConduct a call.
oEnter a telephone number or code.
Enter the code.
Consultation hold key (if available).
wYou hear a tone.
A long tone (positive confirmation tone) confirms that you have suc-
cessfully activated a function or procedure.
A short tone (negative confirmation tone) indicates that the function
or procedure was rejected.

Basic operating instructions
7
Step by Step
Accessing Functions
... with Codes
You can activate the functions of your system by entering codes such
as:
DND (do not disturb) on.
DND (do not disturb) off.
All codes to activate or enable functions are always introduced with
the digits , and all codes to deactivate, disable or delete
functions always begin with the digits .
The codes themselves may contain up to three digits.
An alphabetically ordered overview of all functions and their
corresponding codes can be found in the Appendix (Quick-
Reference Operating Instructions).

Step by Step
Making and Answering Calls
8
Making and Answering Calls
Special default ring signaling is set for your telephone:
• When you receive an internal call, your telephone rings once ev-
ery four seconds (single-tone sequence).
• When you receive an external call, your telephone rings twice in
rapid succession every four seconds (dual-tone sequence).
• When you receive a call from the entrance telephone, your tele-
phone rings three times in rapid succession every four seconds
(triple-tone sequence).
• If a call is waiting, you hear a short tone (beep) every six seconds.
Answering a Call
The telephone rings.
nLift the handset.
Ending the call:
tReplace the handset.
Your service personnel can adjust the ring cadence for exter-
nal and internal calls for you. In other words, different ring ca-
dences can be set for different internal callers.
If your telephone has a display and a CLIP function (Calling
Line Identification Presentation), the calling line or name of
the caller (US only) will be shown in the display, even before
the connection is picked up. This is assuming that calling
line identifier presentation is activated, not deliberately sup-
pressed, and that the CLIP function has been configured by
your service personnel.

Making and Answering Calls
9
Step by Step
Using Call Waiting
Callers can still reach you while you are engaged in another call. A
signal alerts you to the waiting call.
You can either ignore or accept the waiting call.
When you accept the waiting call, you can either end the first call or
place it on hold and resume the call later on.
You can also bar call waiting or the call waiting tone (Æpage 10).
Accepting a Waiting Call (Camp-On)
Precondition: You are engaged in a phone call and hear a tone (every
six seconds).
Ending the first call and answering the waiting call:
tReplace the handset. Your telephone rings.
nAnswer the second call. Lift the handset.
Placing the first call on hold and answering the second call
(not for all ISDN telephones)
Enter the code.
You are connected to the call waiting party immediately. The first par-
ty is placed on hold.
Ending the second call and resuming the first one:
Press the key.
Enter the code or wait two seconds.
or (depending on the configuration)
Press the key twice.

Step by Step
Making and Answering Calls
10
Preventing and Allowing Call Waiting (Automatic
Camp-On)
If this function has been configured (ask your service technician), you
prevent or allow a second call (Æpage 9) from being signaled by au-
tomatic camp-on during an ongoing call.
nLift the handset.
wEnter the code for "off (prevent)".
or
wEnter the code for "on (allow)".
Turning the Call Waiting Tone On and Off
You can suppress the call waiting tone (approx. every six seconds) for
external calls. A one-time special dial tone then alerts you to the wait-
ing call.
nLift the handset.
w
or
wEnter code for "tone off" or "tone on".
Accepting a Specific Call for Your
Colleague
You hear another telephone ring.
nLift the handset.
Enter the code.
oEnter the number of the telephone that is ringing.
Accepting calls in a team Æpage 43.