Ocular OCULAR IQ COMMERCIAL User manual

ocularcharging.com.au
[e-mail]
1300 912 650
OCULAR IQ COMMERCIAL
USER MANUAL
Version 2.0

Welcome to
your
Ocular IQ
COMMERCIAL
Warning: This product shall only be installed, repaired or serviced
by an authorised electrician. All applicable local, regional and
national regulations for electrical installations must be respected.
1

FAQs Resource Library
Access here
Follow the links or scan to QR codes to
access all our user manuals and technical
documents. You will also find answers to the
most common questions we receive
Access here
2

To start a charging session, plug in the cable into the vehicle,
press the button on the side of the charger to start a charging
session
To stop a charging session, you can either stop it through your
car, or by pressing the silver button on the side of the charger.
If the charger is set with no user authentication but the plug-in and
charge option is not enabled, the charging session will not be
automatically started, instead:
a.
b.
2. Press button to start charging
To start a charging session, simply plug the cable into the car
and the charging will be automatically start.
To stop a charging session, you can either stop it through your
car, or by pressing the silver button on the side of the charger.
a.
b.
3
The IQ Commercial charger can be configured in several different
ways including, plug and charge (no user authentication), press
button to start (no user authentication), RFID authentication or start
through OCPP. The selection and configuration of these different
modes is set up during the commissioning of the charger by your
installer.
3. RFID authentication
If the charger is enabled using RFID authentication, first plug
the cable into the car, then swipe an activated RFID on the
charger to start charging. (Note, the RFID information could be
stored locally in a charger, or linked to a user in OCPP platform
depending on how the RFID is activated.)
To stop a charging session, you can do it by swiping the RFID
card again, pressing the sliver button on the charger or by
terminating the session through your car.
a.
b.
How to start a charging session
1. Plug and Charge

4
If the charger has enabled OCPP, please following the OCPP
provider’s guidelines to start a charging session.
If a RFID card is linked to an existing user’s account in the OCPP
platform, you can start a charging session by simply swiping the
RFID and a charging session will be started under that user’s
account.
To stop a charging session, you can terminate it through OCPP,
by pressing the sliver button on the charger or through the car
or swipe the RFID again if it was used to start the charging.
a.
b.
c.
4. Start through OCPP

Problems
Solutions
The charger is
showing
Suspended EVSE
SuspendedEVSE means the charger has paused the
charging session, this is because there’s not enough
power available to charge the car. In general, it requires
more than 6.1 A to start a charging session. Once there’s
enough power, the session will be automatically started.
If the problem persists, please contact us for further
information.
This could be because there’s a limit set on how much
the battery can be charged to on the car, and the limit
has been reached. Please double check the settings on
the vehicle, if the problem persists, contact us for further
information.
a.
b.
My car charges
slower than
expected
Maximum allowable charging speed of the vehicle:
different vehicles can charge at different speed, for
example some cars can charge at a maximum of 11 kW if
using a three phase AC charger, while others can charge
at 22 kW if using a three phase AC charger.
Charging speed setting on the vehicle: please double
check on the vehicle’s charging setting to make sure
that there’s not a charging speed limit set on the car.
Single-phase or three-phase chargers: for a single-phase
charger, it can deliver a maximum of 7 kW of power, and
for a three-phase charger, it can deliver a maximum of
22 kW of power.
Limited power: the charger’s maximum charging speed
can be limited due to limited power available, which
results in a lower than expected charging speed.
a.
b.
c.
d.
5
Troubleshooting

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