Odys DPF LOOK User manual

ODYS DPF LOOK
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ODYS DPF LOOK
Digital Photo Frame
User’s Manual
TABLE OF CONTENTS
Introduction....................................................................................................................................................................................................................................... 2
Important Safety Precautions.......................................................................................................................................................................................................... 2
Features............................................................................................................................................................................................................................................. 3
Location of Controls......................................................................................................................................................................................................................... 3
Remote Control................................................................................................................................................................................................................................. 4
Getting Started.................................................................................................................................................................................................................................. 4
Connecting the power cable .......................................................................................................................................................................................................... 4
Inserting memory cards ................................................................................................................................................................................................................. 5
Connecting a USB device.............................................................................................................................................................................................................. 5
Viewing the first slideshow............................................................................................................................................................................................................. 5
Viewing Photos................................................................................................................................................................................................................................. 6
Main screen................................................................................................................................................................................................................................... 6
Running a slideshow...................................................................................................................................................................................................................... 6
Viewing thumbnails........................................................................................................................................................................................................................ 6
Browsing a single picture............................................................................................................................................................................................................... 6
Using OSD menu........................................................................................................................................................................................................................... 7
Listening to Music............................................................................................................................................................................................................................ 7
Watching Videos............................................................................................................................................................................................................................... 8
Managing Files.................................................................................................................................................................................................................................. 8
Coping files.................................................................................................................................................................................................................................... 8
Deleting files.................................................................................................................................................................................................................................. 9
Changing Frame Settings ................................................................................................................................................................................................................ 9
Settings menus.............................................................................................................................................................................................................................. 9
Setting auto power on/off..............................................................................................................................................................................................................10
Setting time...................................................................................................................................................................................................................................10
Setting alarm clock .......................................................................................................................................................................................................................10
Displaying Calendar........................................................................................................................................................................................................................10
Frequently Asked Questions..........................................................................................................................................................................................................11
Specification....................................................................................................................................................................................................................................12
Warranty condition..........................................................................................................................................................................................................................13

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Introduction
Congratulations on your purchase of this Digital Photo Frame (DPF).
Before operating this unit, please read this manual thoroughly and keep it for future reference.
This manual will help you use many of the exciting features to make your Digital Photo Frame view more enjoyable.
The DPF is compatible with SD, MMC, MS and CF memory card formats, which enables you to view digital photo directly from your camera’s
memory card.
This manual contains important safety instructions and correct operation information, so please read all the information carefully before you use
the unit in order to avoid any unexpected accidents.
Important Safety Precautions
Always follow these basic safety precautions when using your Digital Photo Frame. This will reduce the risk of fire, electric shock, product damage
and personal injury.
yWarning: To reduce the risk of electric shock, do not remove the cover or back. There are no user-serviceable parts inside. Refer
servicing to qualified personnel.
yWarning: Toprevent fire or electric shock hazard, do not expose the unit to rain or moisture.
yDo not expose the Digital Photo Frame to water (dripping or splashing) and no objects filled with liquids, such as vases, should be placed
on the unit.
yKeep the Digital Photo Frame away from direct sunlight and heat source such as radiators or stoves.
yDo not block the ventilation openings. Slots and openings on the unit are provided for ventilation. The openings should never be blocked
by placing your Digital Photo Frame on a cushion, sofa or other similar surface
yDo not place the Digital Photo Frame on unstable cart, stand, tripod, bracket or table. The unit may fall, resulting in possible damage or
injury.
yNever place heavy or sharp objects on the LCD panel or frame.
yOnly use the AC adapter included with Digital Photo Frame. Using any other adapter will void your warranty.
yProtect the power cord from being walked on or pinched particularly at plugs, receptacles and the point where the cord attached to the
Digital Photo Frame.
yUnplug the power from the outlet when the unit is not in use.
Cleaning
yBefore cleaning the product make sure it is turned off.
yNever spray or pour liquid directly onto the screen or plastic casing.
yTo clean the LCD screen, wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles. If it still is not clean,
apply a small amount of non-ammonia, non-alcohol based glass cleaner on a clean, soft, lint-free cloth to clean the screen.
yTo clean the plastic casing, use a soft, dry cloth. If it still is not clean, apply a small amount of non-ammonia, non-alcohol based, mildly
non-abrasive detergent on a clean, soft, lint-free cloth to clean the surface.
yTo clean the frame, use a soft, dry cloth.
Disclaimer: Authorized Dealer does not recommend the use of any ammonia or alcohol-based cleaners on the LCD screen or plastic casing.
Some chemical cleaners have been reported to damage the screen and/or display case. Authorized Dealer will not be liable for damage resulting
from the use of any ammonia or alcohol-based cleaners.
We assume no responsibility for the errors or omissions in this manual. We also have no responsibility for damages or loss of
data caused by improper operation.
The instruction manual is subject to change for improvement without notice.
Trademarks and trade names used in this instruction manual are owned by their respective companies or organizations.

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Tips regarding environmental protection
Attheend ofitsoperatinglife, thisproductmaynotbe disposed of bywayof yournormal household waste.Insteadit mustbe
delivered to a collection point for recycling electrical and electronic equipment. The icon on the product, in the operating
instructions or on the packaging, indicates this.
The materials used in manufacturing this product are recyclable, depending on their identifying markings. By recycling this
equipment, by recycling its components, or through other procedures of re-using outdated equipment, you are making an
important contribution to protection our environment. Please ask you local municipal administration for the location of the
corresponding recycling point.
Features
yHigh quality matrix TFT LCD
yDecorative appearance, good quality
yDisplays digital pictures (JPEG) without a computer
yAutomatic slide show with multiple transition effects and desired interval.
yInstantly plays MP3 music with built-in speakers
yDigital photos slide show with MP3 music on the background
ySupports playback of MPEG-1, MPEG-4 and M-JPEG
ySupports multiple repeat mode of music/video playback
yCalendar display
yAlarm setting
ySupport earphone connection
yCompatible with SD/MMC/MS and CF memory cards
yUSB Host for connecting to the USB mass storage
yUSB2.0 high speed transmission for connecting to your computer to download the files.
yTwo ways to control: either by 8 keys on the back side of the unit, or by infrared remote control.
Location of Controls
1. SD/MMC/MS-card slot
2. CF-card slot
3. [j] Press to move the cursor down or select the next
picture/music/movie; Press and hold to decrease the volume.
4. [i] Press to move the cursor up or select the previous
picture/music/movie; Press and hold to increase the volume.
5. [h] Press to move the cursor right or rotate the picture.
6. [g] Press to move the cursor left or rotate the picture.
7. [2] Press to return to the previous menu.
8. [M] Press to return to the main menu. Press and hold to display
the OSD menu while playing photos or movies
9. [X] Press to start playback or confirm the selection.
10. Power on/off switch
11. USB HOST for connecting the USB device directly.
12. Earphone jack
13. Mini USB port for connecting the computer
14. DC 9V 1.5A Port
15. Frame base

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Remote Control
1 Press to turn the player on or to standby mode.
2 aPress to move the cursor upward or select previous
picture/music/movie.
3 _Press to move the cursor leftward or rotate the picture.
4 MENU Press to return to the main menu.
5 bPress to move the cursor downward or select next
picture/music/movie.
6 Press to search backward quickly during music or movie playback.
7 Press to zoom in the picture.
8 4:3/16:9 Press to select aspect ratio of 4:3 or 16:9.
9 VOL+ Press to increase the volume.
10 SETUP Press to go to the setup menu.
11 OK Press to confirm the selection or start or pause playback.
12 `Press to move the cursor rightwards or rotate the picture.
13 OSD Press to open or exit the OSD bar display.
14 2Press to return to the previous menu.
15 Press to search forward quickly during music or movie playback.
16 Press to starts slide show with music on the background.
17 Press to stop or start music playback during slideshow.
18 VOL- Press to decrease the volume.
Battery Recycling
In order to ensure the environmently friendly disposal of batteries, please do NOT dispose of used
batteries through normal household waste. Please take the batteries to your local retail or community
collection point for recycling.
The following may be an indication of a discharged battery: The device cannot be switched on. The
device switches off automatically and "Battery Empty" is shown in the display. The device and or battery do
not function properly.
Getting Started
Connecting the power cable
1. Fix the Photo Frame on the slot of Frame Base, and place the frame on a stable and flat
surface.
2. Use the supplied power adapter to connect the digital photo frame to an electrical outlet.
3. Slide the power switch on the back of the photo frame from OFF to ON.
Note:
yYou can leave the power switch on, and use the [ ] button on the remote control to turn
the frame on or to standby mode.
yTo turn off the power of the Digital Photo Frame completely, slide the power switch from
ON to OFF.

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Inserting memory cards
To play the content of a memory card you just have to insert it into the respective card slot on
the Digital Photo Frame.
This Digital Photo Frame is compatible with the following memory cards:
• Secure Digital Card (SD) •Multimedia Card (MMC)
• Memory Stick (MS)
•Compact Flash card (CF)
Insert the SD/MMC/MS card into the 4-in-1 card slot with the metallic contacts facing towards
the display.
Insert the CF card into the CF card slot with the pinholes pointing towards the photo frame.
Note:
yDo not force the memory card in the memory slot.
yThe 4-in-1 card slot only reads one memory card at a time. Do not insert more than
one card into the memory card slot.
yTo remove the cards, pull out the card slowly.
Connecting a USB device
You can view the pictures on your USB memory device by inserting it into the USB HOST
slot.
Viewing the first slideshow
Once you switch on the digital photo frame, the main screen appears.
When a memory device is inserted into the Digital Photo Frame, the corresponding icon
appears on the main screen.
Use the [W] or [X] button on the remote control to select a memory device, and press the [ ]
button to start slideshow of selected device.
The music files on the selected device will start to play back automatically on the background.
Note:
yIf no button is pressed for 6 seconds after turning on the Digital Photo Frame, the slideshow will start automatically.
yIf several memory devices connect to the frame simultaneously, the Digital Photo Frame will read the memory source by the priority order:
USB, CF, SD/MMC/MS

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Viewing Photos
Main screen
In the main screen, you can select connected source to view pictures, change frame settings, or display the calendar.
1. Press the [MENU] button on the remote control to access the main screen. All connected source, setup and calendar icons are displayed.
USB driver Appears when you inserted a USB flash driver.
SD/MMC Appears when you insert a SD or MMC card.
MS Appears when you insert a MS card.
CF Appears when you insert a CF card.
SETUP To customize the settings of Digital Photo Frame.
CALENDAR To display the Calendar on the screen.
2. Press the [W] or [X] button on the remote control to highlight a picture source.
To start a slideshow, press the [ ] button.
To display photo, music, movie or file individually, press the [OK] button.
Running a slideshow
In any mode, press the [ ] button to start slideshow. The music stored on the memory source will start playback on the background automatically
during slideshow.
yTo pause the slideshow and view a single picture, press the [OK] button. To resume the slideshow, press the [OK] button again.
yTo increase or decrease the volume of background music, press the [VOL+]or [VOL-] button.
yTo stop or start background music playback, press the [ ] button.
Note:
yPress the [MENU] button to exit the slideshow and return to the main screen.
yPress the [
2 ] button to exit the slideshow and view the pictures in thumbnail.
Viewing thumbnails
The pictures on the selected memory source can be displayed on the screen as thumbnails. Up
to 15 pictures are displayed at a time.
1. Select a memory source (e.g. USB, SD/MMC) in the main screen and press the [OK]
button. The mode menu appears.
2. Press the [W] or [X] button on the remote control to select Photo, and press the [OK]
button. The pictures are displayed on the screen as thumbnails.
3. To navigate through the thumbnails, press the [S], [T], [W] or [X] on the remote
control.
Note: You can also press the [2] button from a slideshow or a single view to return to the thumbnails view.
Browsing a single picture
You can select a single picture to display on the screen, without a slideshow.
1. Select a picture in the thumbnail view, and press the [OK] button. The selected picture is displayed on the full screen.
yTo view the previous or next photo, press the [S] or [T] button.
yTo rotate a picture, press the [W] or [X] button.
yTo magnify a picture up to 16X, press the [ ] button repeatedly. When a picture is magnified, press the [S], [T], [W] or [X] to

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view the other part of the picture.
2. To return to the thumbnail view, press the [2] button.
3. To start slide show from the current picture, press the [OK] button.
Using OSD menu
You also can use the OSD menu to manually view the photos one by one.
1. Press the [OSD] button during viewing the picture or slideshow. The OSD menu appears on the screen and slideshow pauses.
2. Press the [W] or [X] button to navigate between the icons on the OSD menu.
yTo start slide show, highlight Xand press the [OK] button.
yTo skip to previous picture, highlight and press the [OK] button.
yTo skip to next picture, highlight and press the [OK] button.
yTo stop or start music playback during slide show, highlight and press the [OK] button.
yTo start slide show with music on the background, highlight and press the [OK] button.
yTo zoom in the picture, highlight and press the [OK] button. When a picture is magnified, press the [S], [T], [W] or [X] to
view the other part of the picture.
Listening to Music
If there are MP3 files on the memory device, you can play them on the Digital Photo Frame.
1. Select a memory source (e.g. USB, SD/MMC) in the main screen and press the [OK]
button. The mode menu appears.
2. Press the [W] or [X] button on the remote control to select Music, and press the [OK]
button. The music list and playback interface appears.
3. Use the [S] or [T] button on the remote control to select the desired track and press
the [OK] button to play.
yTo pause playback, press the [OK] button. To resume playback, press the
[OK] button once again.
yTo increase or decrease the volume, press the [VOL+]or [VOL-] button.
yTo fast search forward or backward within a track, press the [] or []
button. Each time the button is pressed, the speed of search changes
accordingly. Press the [OK] button to resume the playback from the searched
point.
yTo stop playback, press the [2] button. Press it again to return to the mode
menu.

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Watching Videos
You can watch the videos on the Digital Photo Frame. It supports the format of MPEG-1, MPEG-4 and M-JPEG used by most digital cameras.
1. Select a memory source (e.g. USB, SD/MMC) in the main screen andpress the [OK] button. The mode menu appears.
2. Press the [W] or [X] button on the remote control to select Movie, and press the [OK] button. The video list with a thumbnail video
window appears.
3. Press the [S] or [T] button on the remote control to select a video file. The corresponding video starts playback in thumbnail view.
4. Press the [OK] button to watch the video in full screen.
yTo pause playback, press the [OK] button. To resume playback, press the [OK] button once again.
yTo increase or decrease the volume, press the [VOL+]or [VOL-] button.
yTo skip to previous or next video, press the [S] or [T] button.
yTo fast search forward or backward within a track, press the [] or [] button. Each time the button is pressed, the speed of
search changes accordingly. Press the [OK] button to resume the playback from the searched point.
yTo stop playback and return to the video list menu, press the [2] button.
Managing Files
In the File mode, you can view all playable files and folders on the memory source. You also can copy files from a memory device to another
memory device or delete the files.
1. Select a memory source (e.g. USB, SD/MMC) in the main screen and press the [OK]
button. The mode menu appears.
2. Press the [W] or [X] button on the remote control to select File, and press the [OK]
button. The file list appears.
3. Use the [S] or [T] button on the remote control to navigate between files and folders.
When a file is highlighted, the detailed information of file is displayed on the right of the
screen.
To play a file, highlight it and press the [OK] button.
To open a folder, highlight it and press the [OK] button.
Coping files
1. Highlight a file using the [S] or [T] button and press the [X] button. A check mark
;is displayed next to the file.
To check more files, repeat above step.
2. Press the [OSD] button. A menu with COPYand DELETE options is displayed on the
right screen.
3. Use the [S] or [T] button to select COPY and press the [OK] button. The other
available memory source is displayed.
4. Use the [S] or [T] button to select a memory device and press the [X] button to
select the destined directory.
5. Press the [OK] button to start coping files.

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Deleting files
1. Highlight a file using the [S] or [T] button and press the [X] button. Acheck mark ;is displayed next to thefile.
To check more files, repeat above step.
2. Press the [OSD] button. A menu with COPYand DELETE options is displayed on the right screen.
3. Use the [S] or [T] button to select DELETE and press the [OK] button.
4. Use the [W] or [X] button to select “;” or “:” to delete the file or exit without deleting.
Changing Frame Settings
The system settings let you customize and configure your Digital Photo Frame.
1. Select the SETUP icon in the main screen and press the [OK] button. Or press the
[SETUP] button any time.
The Setup Menu and software version appear on the screen.
2. To select a setting option, press the [S] or [T] button.
3. To change the value, press the [W] or [X] button and press the [OK] button to confirm.
4. Press the [2] button to exit.
Settings menus
Setting options Description
LANGUAGE Choose the on-screen language.
SLIDESHOWTIME Specify how long each picture is displayed in a slide show.
The available options include: 3s, 5s, 15s, 1 min, 15mins, 1 hour.
TRANSITION EFFECT
Specify the transition effect between pictures in a slide show.
The available options include: Random, Fading, Vexpand_Top, Vexpand_Bottom, Vexpand_Middle,
Hexpand_Left, Hexpand_Right, Hexpand_Middle, Off, Bottom_To_Top, Top_To_Bottom, Left_To_Right,
Right_To_Left, Door_Close, Door_Open, Hori_Cross, Verti_Cross.
MUSIC REPEAT MODE
Choose the file repeat mode for music playback.
Repeat one: Play the selected music repeatedly.
Repeat all: Play all music files on the selected memory source repeatedly.
Repeat off: Play all music files on the selected memory source once.
MOVIE REPEAT MODE
Choose the file repeat mode for movie playback.
Repeat one: Play the selected movie repeatedly.
Repeat all: Play all movie files on the selected memory source repeatedly.
Repeat off: Play all movie files on the selected memory source once.
TFTBRIGHTNESS Adjust the brightness of the TFT screen.
The available options include: -3, -2, -1, 0, 1, 2, 3.
TFT CONTRAST Adjust the contrast of the TFT screen.
The available options include: -3, -2, -1, 0, 1, 2, 3.
TFTSATURATION Adjust the saturation of the TFT screen.
The available options include: -3, -2, -1, 0, 1, 2, 3.
AUTO POWER ON Set the Digital Photo Frame to turn on after the set time everyday or once.
AUTO POWER OFF Set the Digital Photo Frame to turn off after the set time everyday or once.
TIME Set calendar to the current date and time.
ALARM Set the time, ring and schedule of alarm clock.
DEFAULT Reset all settings to the default setting.

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Setting auto power on/off
You can enable the Digital Photo Frame to turn on or off automatically at the specified time.
Note: The current time must be set correctly before setting up this feature.
1. Press the [SETUP] button. The Setup Menu appears on the screen.
2. Press the [S] or [T] button to select AUTO POWER ON or AUTO POWER OFF.
3. Press the [W] or [X] button to highlight next or previous setting (hour, minutes, schedule). And press the [S] or [T] button to adjust the
time or select the schedule as below.
yOff: Disables the auto power on or off function.
yEvery: The Digital Photo Frame will turn on or off at the set time everyday.
yOnce: The Digital Photo Frame only turns on or off at the set time once.
4. Press the [OK] button to confirm.
Setting time
You can set the system time to the current date and time so that the Calendar display is correct.
1. Press the [SETUP] button. The Setup Menu appears on the screen.
2. Press the [S] or [T] button to select TIME.
3. Press the [W] or [X] button to highlight next or previous setting (year, month, day, hour, minutes). And press the [S] or [T] button to
adjust the time.
4. Press the [OK] button to confirm.
Setting alarm clock
The Digital Photo Frame can also work as an alarm.
1. Press the [SETUP] button. The Setup Menu appears on the screen.
2. Press the [S] or [T] button to select ALARM.
3. Press the [W] or [X] button to highlight next or previous setting (hour, minutes, ring, schedule). And press the [S] or [T] button to adjust
the time, select the ring or select the schedule as below.
yOff: Disables the auto power on or off function.
yEvery: The Digital Photo Frame will turn on or off at the set time everyday.
yOnce: The Digital Photo Frame only turns on or off at the set time once.
4. Press the [OK] button to confirm.
Displaying Calendar
You can switch your Digital Photo Frame to Calendar mode that the current date and time is displayed on the screen with a slide show in
thumbnail.
1. Select the Calendar icon on the main screen and press the [OK] button.
The Calendar is displayed on the screen and all photos in the all memory source start
slide show in thumbnail.
2. To exit the Calendar mode, press the [2] button.
Note:
yThe Digital Photo Frame will switch to Calendar mode automatically if it is non-usage
for 5 minutes (except for Pause mode).
yThe date and time can be adjusted in the SETUP mode.

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Frequently Asked Questions
1. Why cannot the Digital Photo Frame display some files from my Flash card or USB device?
• Some unpopular memory cards are not compatible with the device. Use a card which matches with the Digital Photo Frame.
• The file formats on your card or USB device might not be supported (only JPEG pictures are accessible). Provide files with the supported
JPEG.
2. There is a memory card inserted in the Digital Photo Frame, but the device is not able to read the card. What can I do?
• First, make sure that you are using a memory card type that is supported by the Digital Photo Frame.
• Secondly, make sure that the memory card is inserted correct.
• Thirdly, check if the USB device is inserted into the unit. This Digital Photo Frame always reads the files in the USB device if USB device and
a card are inserted simultaneously.
• The file formats on your card might not be supported (only JPEG pictures are accessible). Provide files with the supported JPEG.
Note: Some digital cameras save images into non-standard formats. Please refer to the operating manual of your camera for specifics.
3. Why do some pictures load faster than others?
• Higher resolution pictures load slower. Use pictures with lower resolution to speed up the loading time.
Note: The Digital Photo Frame supports up to 4000*4000 pixels picture display.
4. Why does the screen not show anything?
• The device might not have been turned ON or the adapter is not well connected.
5. Can I rotate a picture on the screen?
• YES. Use the [W] or [X] button to rotate a picture.
Note: The rotated picture will return to its original orientation after you power off the Digital Photo Frame.
6. Why doesn’t my Digital Photo Frame go into Auto-off or Auto-on status after I set it?
• Make sure you set current time correctly. The Digital Photo Frame will automatically turn on or turn off its display exactly at the Auto-on or
Auto-off time. If the time has already passed for the day, it will start entering Auto-on or Auto-off status at the specified time from the next day.
• Don’t slide the power switch to OFF position after you turn the Digital Photo Frame to standby mode using the Remote Control.
7. What is the best picture resolution displayed on the screen?
• The best resolution is 800*600 and the max picture resolution of this Digital Photo Frame is 4000*4000 pixels.

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Specification
Display
Digital TFT LCD
Panel size: 8 inches
Screen aspect ratio: 4:3
Resolution: 800*600 pixels
I/O Remote control, DC in, Stereo speaker
Power adaptor Input: 100~240V AC, 50/60Hz
Output: 9V 1.5A DC
USB port USB Host 2.0 & USB device 2.0
Supports USB flash media
Supported peripheral devices SD™ (Secure Digital Card), MMC™ (MultiMedia Card), MS™ (Memory Stick),
CF™ (Compact
Flash)
Supported photo format JPEG, Maximum resolution:4000*4000 pixels
Supported audio format MP3: Bit rate 32~320Kbps (CBR, VBR),
Supported video format
MPEG-1(MP@ML), MPEG-4(ASP, Xvid Compliant), M-JPEG(up to VGA, 30fps)
Operating temperature 5
℃ ~ 35 ℃
Dimension 215*173*32 mm
Weight

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Warranty condition
The following conditions comprise the requirements and scope of our warranty conditions and do not affect our legal and contractual warranty
obligations.
We offer a warranty on our products in accordance with the following conditions:
1. Odys products are covered by a 24 month warranty. We will resolve damages or defects on Odys products free ofcharge
within 12 months of the purchase date under the following warranty conditions. For any damage or defect determined later than
12 months after the purchase date, proof of a manufacturing fault must be submitted for repair under warranty.
The warranty does not cover batteries and other parts, which are considered consumables, parts that break easily such as
glass or plastic or defects based on normal wear and tear. There is no warranty obligation in the event of marginal differences
compared to the target appearance and workmanship provided these have a negligible effect on the product's fitness for use, in
the event of damage caused by chemical or electrochemical effects,by water or generally from abnormal conditions.
2. The warranty will be performed in such a way that we shall decide whether to repair the defective parts or to replace them
with working parts free of charge. AXDIA reserves the right to exchange the product for a replacement product of equal value if
the product that is sent in cannot be repaired within a reasonable time or at reasonable cost. The product can also be
exchanged for a different model of the same value. Requests cannot be made for repairs to be carried out on site. Parts that
have been replaced or exchanged become our property.
3. The warranty claim does not apply if repairs or other work is carried out by unauthorized persons or if our products are
equipped with additional parts or accessories that are not approved for our products.
4. Warranties that have been activated do not cause the warranty period to be extended, nor do they trigger a new warranty
period. The warranty period for any replacement parts installed ends with the warranty period for the entire product.
5. Any other or further claims are excluded, especially those for replacement due to damage caused outside of the product,
provided there is no obligatory legal liability. We therefore accept no liability for accidental, indirector other consequential
damage of any kind, which leads to usage restrictions, data loss, loss of earnings or interruption to business.
Asserting a warranty claim
1. To make use of the warranty service, you must contact the AXDIA Service Center by e-mail, fax or phone (see below for
contact details). You can also use the service form on our website or on the back of the warranty conditions.
2. AXDIA Service Center will try to diagnose and solve your problem. If it is determined that a warranty claim exists, you will
be given an RMA number (Return Material Authorization) and you will be asked to send the product to AXDIA.
IMPORTANT:AXDIAwill only accept parcels that have an RMAnumber.
Please observe the following when sending the product:
1. Send the product suitably packaged with carriage and insurance paid. Do not enclose any accessories with the products
(no cables, CD's, memory cards, manuals, etc.), unless the AXDIA Service Centre specifies otherwise.
2. Mark the RMA number on the outside of the package in such a way that it is visible and clearly legible.
3. You must enclose a copy of the sales slip as proof of purchase.
4. Once AXDIA has received the product, it will meet its warranty obligations in accordance with the warranty conditions and
will return the product to the sender with carriage and insurance paid.
Service outside of warranty
AXDIAcan refuse any service claim made that is not covered by the warranty. IfAXDIAagrees to provide a
service outside the warranty, the customer will be invoiced for all repair and transport costs.
AXDIAwill not accept any packages that have not first been approved by AXDIAby means of an RMA(Return
MaterialAuthorization).