Oki MB780 User manual

Monochrome Laser MFP
User's Guide
August 2010
Machine type(s):
4548, 4566, 4567, 4568, 5535, 7462
Model(s):
aa1,aa2,bb1, bb2,bd1, bd2, b01, b02,cc1,cc2, dn, dn1, dn2, dt1, dt2, f01, f02, fd1, fd2, g01, g02, g61, g62, g71, g72, g81, g82, g91, g92, gb1, gb2, gf1, gf2, gn1,
gn2, gs1, gs2, gt1, gt2, mn1, n01, n02, s01, s02, sd1, sd2, t01, t02, tb1, tb2, tf1, tf2, ts1, ts2, 0A1, 0A5, 031, 035, 2A1, 2A2, 2A5, 2A6, 231, 232, 235, 236, 4A2, 4A6, 432,
436, 2AK, 4AK
MB780
MB790b
MB790f

Contents
Safety information...........................................................................12
Learning about the printer.............................................................14
Printer configurations........................................................................................................................................................14
Selecting a location for the printer...............................................................................................................................14
Basic functions of the scanner........................................................................................................................................15
Understanding the ADF and scanner glass................................................................................................................16
Understanding the printer control panel...................................................................................................................17
Understanding the home screen...................................................................................................................................18
Using the touch-screen buttons....................................................................................................................................20
Additional printer setup..................................................................24
Installing internal options................................................................................................................................................24
Available internal options............................................................................................................................................................ 24
Accessing the system board to install internal options.................................................................................................... 25
Installing a memory card ............................................................................................................................................................. 27
Installing a flash memory or firmware card........................................................................................................................... 28
Installing an Internal Solutions Port......................................................................................................................................... 31
Installing a printer hard disk ....................................................................................................................................................... 37
Installing a fax card ........................................................................................................................................................................ 41
Attaching cables..................................................................................................................................................................43
Verifying printer setup.......................................................................................................................................................44
Printing a menu settings page................................................................................................................................................... 44
Printing a network setup page .................................................................................................................................................. 45
Setting up the printer software......................................................................................................................................45
Installing printer software ........................................................................................................................................................... 45
Updating available options in the printer driver................................................................................................................. 46
Setting up wireless printing.............................................................................................................................................47
Information you will need to set up the printer on a wireless network...................................................................... 47
Installing the printer on a wireless network (Windows) ................................................................................................... 47
Installing the printer on a wireless network (Macintosh)................................................................................................. 49
Installing the printer on a wired network...................................................................................................................52
Changing port settings after installing a new network Internal Solutions Port...........................................55
Setting up serial printing..................................................................................................................................................57
Setting up the printer to fax............................................................................................................................................59
Choosing a fax connection.......................................................................................................................................................... 59
Using an RJ11 adapter .................................................................................................................................................................. 60
Contents
2

Connecting directly to a telephone wall jack in Germany............................................................................................... 63
Connecting to a telephone ......................................................................................................................................................... 64
Connecting to an answering machine.................................................................................................................................... 65
Connecting to a computer with a modem............................................................................................................................ 67
Setting the outgoing fax name and number........................................................................................................................ 68
Setting the date and time............................................................................................................................................................ 68
Turning Daylight Saving Time on ............................................................................................................................................. 69
Loading paper and specialty media.............................................70
Setting the Paper Size and Paper Type........................................................................................................................70
Configuring Universal paper settings..........................................................................................................................70
Loading the standard or optional 250-sheet or 550-sheet tray..........................................................................71
Loading the 2000-sheet tray...........................................................................................................................................74
Loading the multipurpose feeder.................................................................................................................................78
Loading the envelope feeder..........................................................................................................................................80
Linking and unlinking trays.............................................................................................................................................82
Linking trays...................................................................................................................................................................................... 82
Unlinking trays................................................................................................................................................................................. 82
Assigning a custom paper type name..................................................................................................................................... 83
Changing a Custom Type <x> name....................................................................................................................................... 83
Paper and specialty media guidelines.........................................85
Paper guidelines..................................................................................................................................................................85
Paper characteristics...................................................................................................................................................................... 85
Unacceptable paper ...................................................................................................................................................................... 86
Selecting paper................................................................................................................................................................................ 86
Selecting preprinted forms and letterhead........................................................................................................................... 86
Using recycled paper and other office papers ..................................................................................................................... 87
Storing paper........................................................................................................................................................................87
Supported paper sizes, types, and weights...............................................................................................................88
Paper sizes supported by the printer ...................................................................................................................................... 88
Paper types and weights supported by the printer ........................................................................................................... 90
Paper types and weights supported by the output bins ................................................................................................. 90
Copying...............................................................................................92
Making copies.......................................................................................................................................................................92
Making a quick copy...................................................................................................................................................................... 92
Copying using the ADF................................................................................................................................................................. 92
Copying using the scanner glass .............................................................................................................................................. 93
Copying photos....................................................................................................................................................................93
Copying on specialty media............................................................................................................................................93
Contents
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Making transparencies.................................................................................................................................................................. 93
Copying to letterhead................................................................................................................................................................... 94
Customizing copy settings...............................................................................................................................................94
Copying from one size to another............................................................................................................................................ 94
Making copies using paper from a selected tray ................................................................................................................ 95
Copying a document that contains mixed paper sizes..................................................................................................... 95
Copying on both sides of the paper (duplexing)................................................................................................................ 96
Reducing or enlarging copies .................................................................................................................................................... 96
Adjusting copy quality.................................................................................................................................................................. 97
Collating copies............................................................................................................................................................................... 97
Placing separator sheets between copies ............................................................................................................................. 98
Copying multiple pages onto a single sheet ........................................................................................................................ 98
Creating a custom job (job build) ............................................................................................................................................. 99
Job interrupt.......................................................................................................................................................................100
Placing information on copies.....................................................................................................................................100
Placing the date and time at the top of each page..........................................................................................................100
Placing an overlay message on each page..........................................................................................................................100
Canceling a copy job........................................................................................................................................................101
Canceling a copy job while the document is in the ADF ...............................................................................................101
Canceling a copy job while copying pages using the scanner glass .........................................................................101
Canceling a copy job while the pages are being printed ..............................................................................................101
Understanding the copy screens and options.......................................................................................................101
Copy from........................................................................................................................................................................................101
Copy to .............................................................................................................................................................................................102
Scale...................................................................................................................................................................................................102
Darkness...........................................................................................................................................................................................102
Content.............................................................................................................................................................................................102
Sides (Duplex) ................................................................................................................................................................................102
Collate...............................................................................................................................................................................................103
Options.............................................................................................................................................................................................103
Improving copy quality...................................................................................................................................................104
E-mailing..........................................................................................105
Getting ready to e-mail...................................................................................................................................................105
Setting up the e-mail function.................................................................................................................................................105
Configuring the e-mail settings...............................................................................................................................................106
Creating an e-mail shortcut...........................................................................................................................................106
Creating an e-mail shortcut using the Embedded Web Server ...................................................................................106
Creating an e-mail shortcut using the touch screen........................................................................................................106
E-mailing a document.....................................................................................................................................................107
Sending an e-mail using the touch screen..........................................................................................................................107
Sending an e-mail using a shortcut number ......................................................................................................................107
Sending an e-mail using the address book .........................................................................................................................107
Contents
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Customizing e-mail settings.........................................................................................................................................108
Adding e-mail subject and message information.............................................................................................................108
Changing the output file type..................................................................................................................................................108
Canceling an e-mail..........................................................................................................................................................109
Understanding e-mail options.....................................................................................................................................109
Original Size ....................................................................................................................................................................................109
Sides (Duplex) ................................................................................................................................................................................109
Orientation......................................................................................................................................................................................109
Binding .............................................................................................................................................................................................109
E-mail Subject ................................................................................................................................................................................109
E-mail File Name............................................................................................................................................................................110
E-mail Message..............................................................................................................................................................................110
Resolution........................................................................................................................................................................................110
Send As.............................................................................................................................................................................................110
Content.............................................................................................................................................................................................110
Advanced Options........................................................................................................................................................................110
Faxing...............................................................................................112
Sending a fax......................................................................................................................................................................112
Sending a fax using the printer control panel....................................................................................................................112
Sending a fax using the computer .........................................................................................................................................113
Creating shortcuts............................................................................................................................................................113
Creating a fax destination shortcut using the Embedded Web Server.....................................................................113
Creating a fax destination shortcut using the touch screen.........................................................................................114
Using shortcuts and the address book......................................................................................................................114
Using fax shortcuts.......................................................................................................................................................................114
Using the address book..............................................................................................................................................................114
Customizing fax settings................................................................................................................................................115
Changing the fax resolution .....................................................................................................................................................115
Making a fax lighter or darker ..................................................................................................................................................115
Sending a fax at a scheduled time..........................................................................................................................................116
Viewing a fax log...........................................................................................................................................................................116
Blocking junk faxes.......................................................................................................................................................................116
Canceling an outgoing fax.............................................................................................................................................117
Canceling a fax while the original documents are still scanning ................................................................................117
Canceling a fax after the original documents have been scanned to memory.....................................................117
Understanding fax options............................................................................................................................................117
Original Size ....................................................................................................................................................................................117
Content.............................................................................................................................................................................................118
Sides (Duplex) ................................................................................................................................................................................118
Resolution........................................................................................................................................................................................118
Darkness...........................................................................................................................................................................................118
Advanced Options........................................................................................................................................................................118
Contents
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Improving fax quality.......................................................................................................................................................119
Holding and forwarding faxes......................................................................................................................................119
Holding faxes..................................................................................................................................................................................119
Forwarding a fax ...........................................................................................................................................................................120
Scanning to an FTP address.........................................................121
Scanning to an FTP address..........................................................................................................................................121
Scanning to an FTP address using the keypad ..................................................................................................................121
Scanning to an FTP address using a shortcut number....................................................................................................122
Scanning to an FTP address using the address book ......................................................................................................122
Creating shortcuts............................................................................................................................................................122
Creating an FTP shortcut using the Embedded Web Server.........................................................................................122
Creating an FTP shortcut using the touch screen.............................................................................................................123
Understanding FTP options..........................................................................................................................................123
Original Size ....................................................................................................................................................................................123
Sides (Duplex) ................................................................................................................................................................................123
Orientation......................................................................................................................................................................................123
Binding .............................................................................................................................................................................................123
Resolution........................................................................................................................................................................................124
Send As.............................................................................................................................................................................................124
Content.............................................................................................................................................................................................124
Advanced Options........................................................................................................................................................................124
Improving FTP quality.....................................................................................................................................................125
Scanning to a computer or flash drive......................................126
Scanning to a computer.................................................................................................................................................126
Scanning to a flash drive................................................................................................................................................127
Understanding scan profile options..........................................................................................................................127
Quick Setup.....................................................................................................................................................................................127
Format Type....................................................................................................................................................................................128
Compression...................................................................................................................................................................................128
Default Content.............................................................................................................................................................................128
Color ..................................................................................................................................................................................................128
Original Size ....................................................................................................................................................................................128
Orientation......................................................................................................................................................................................128
Sides (Duplex) ................................................................................................................................................................................128
Darkness...........................................................................................................................................................................................129
Resolution........................................................................................................................................................................................129
Advanced Imaging.......................................................................................................................................................................129
Improving scan quality...................................................................................................................................................129
Contents
6

Printing.............................................................................................130
Printing a document........................................................................................................................................................130
Printing on specialty media...........................................................................................................................................130
Tips on using letterhead.............................................................................................................................................................130
Tips on using transparencies....................................................................................................................................................131
Tips on using envelopes.............................................................................................................................................................131
Tips on using labels......................................................................................................................................................................132
Tips on using card stock.............................................................................................................................................................132
Printing confidential and other held jobs................................................................................................................133
Holding jobs in the printer........................................................................................................................................................133
Printing confidential and other held jobs from Windows .............................................................................................133
Printing confidential and other held jobs from a Macintosh computer...................................................................134
Printing from a flash drive..............................................................................................................................................135
Printing information pages...........................................................................................................................................136
Printing a directory list................................................................................................................................................................136
Printing the print quality test pages......................................................................................................................................136
Canceling a print job........................................................................................................................................................136
Canceling a print job from the printer control panel ......................................................................................................136
Canceling a print job from the computer............................................................................................................................137
Clearing jams...................................................................................139
Avoiding jams.....................................................................................................................................................................139
Understanding jam numbers and locations...........................................................................................................140
200 and 201 paper jams.................................................................................................................................................140
202 paper jam.....................................................................................................................................................................142
230–239 paper jams.........................................................................................................................................................143
240–249 paper jams.........................................................................................................................................................144
250 paper jam.....................................................................................................................................................................145
260 paper jam.....................................................................................................................................................................146
270–279 paper jams.........................................................................................................................................................146
280–282 paper jams.........................................................................................................................................................146
283 staple jams..................................................................................................................................................................147
290–294 paper jams.........................................................................................................................................................149
Understanding printer menus.....................................................151
Menus list.............................................................................................................................................................................151
Paper menu.........................................................................................................................................................................152
Default Source menu...................................................................................................................................................................152
Paper Size/Type menu ................................................................................................................................................................152
Contents
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Configure MP menu.....................................................................................................................................................................155
Envelope Enhance........................................................................................................................................................................156
Substitute Size menu...................................................................................................................................................................156
Paper Texture menu ....................................................................................................................................................................156
Paper Weight menu.....................................................................................................................................................................158
Paper Loading menu ...................................................................................................................................................................159
Custom Types menu....................................................................................................................................................................160
Custom Names menu..................................................................................................................................................................161
Custom Scan Sizes menu ...........................................................................................................................................................161
Custom Bin Names menu ..........................................................................................................................................................161
Universal Setup menu.................................................................................................................................................................162
Bin Setup menu.............................................................................................................................................................................162
Reports menu.....................................................................................................................................................................163
Network/Ports menu.......................................................................................................................................................165
Active NIC menu............................................................................................................................................................................165
Standard Network or Network <x> menus .........................................................................................................................165
SMTP Setup menu ........................................................................................................................................................................167
Network Reports menu ..............................................................................................................................................................168
Network Card menu.....................................................................................................................................................................168
TCP/IP menu ...................................................................................................................................................................................168
IPv6 menu........................................................................................................................................................................................170
Wireless menu................................................................................................................................................................................170
AppleTalk menu ............................................................................................................................................................................171
NetWare menu...............................................................................................................................................................................171
LexLink menu.................................................................................................................................................................................172
Standard USB menu.....................................................................................................................................................................172
Parallel <x> menu.........................................................................................................................................................................174
Serial <x> menu ............................................................................................................................................................................176
Security menu....................................................................................................................................................................178
Miscellaneous menu....................................................................................................................................................................178
Confidential Print menu.............................................................................................................................................................179
Disk Wiping menu ........................................................................................................................................................................180
Security Audit Log menu ...........................................................................................................................................................181
Set Date/Time menu....................................................................................................................................................................182
Settings menu....................................................................................................................................................................182
General Settings menu ...............................................................................................................................................................182
Copy Settings menu ....................................................................................................................................................................190
Fax Settings menu........................................................................................................................................................................195
E-mail Settings menu ..................................................................................................................................................................204
FTP Settings menu........................................................................................................................................................................209
Flash Drive menu ..........................................................................................................................................................................212
Print Settings..................................................................................................................................................................................217
Help menu...........................................................................................................................................................................229
Contents
8

Understanding printer messages...............................................230
List of status and error messages................................................................................................................................230
Maintaining the printer.................................................................249
Cleaning the exterior of the printer............................................................................................................................249
Cleaning the scanner glass............................................................................................................................................249
Adjusting scanner registration.....................................................................................................................................250
Storing supplies.................................................................................................................................................................251
Conserving supplies.........................................................................................................................................................252
Checking the status of supplies...................................................................................................................................252
Checking the status of supplies from the printer control panel..................................................................................252
Checking the status of supplies from a network computer..........................................................................................252
Ordering supplies..............................................................................................................................................................253
Ordering print cartridges...........................................................................................................................................................253
Moving the printer............................................................................................................................................................253
Before moving the printer.........................................................................................................................................................253
Moving the printer to another location................................................................................................................................254
Setting the printer up in a new location ..............................................................................................................................254
Shipping the printer ....................................................................................................................................................................254
Administrative support.................................................................255
Using the Embedded Web Server...............................................................................................................................255
Checking the device status............................................................................................................................................255
Setting up e-mail alerts...................................................................................................................................................255
Viewing reports..................................................................................................................................................................256
Adjusting the brightness of the display....................................................................................................................256
Adjusting Power Saver....................................................................................................................................................256
Restoring the factory default settings.......................................................................................................................257
Troubleshooting.............................................................................258
Solving basic printer problems....................................................................................................................................258
Printer control panel display is blank or displays only diamonds...................................................................258
Solving printing problems.............................................................................................................................................258
Multiple-language PDFs do not print....................................................................................................................................258
Error message about reading USB drive appears..............................................................................................................258
Jobs do not print...........................................................................................................................................................................259
Confidential and other held jobs do not print...................................................................................................................259
Job takes longer than expected to print..............................................................................................................................260
Job prints from the wrong tray or on the wrong paper .................................................................................................260
Contents
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Incorrect characters print...........................................................................................................................................................260
Tray linking does not work........................................................................................................................................................261
Large jobs do not collate ...........................................................................................................................................................261
Unexpected page breaks occur...............................................................................................................................................261
Solving copy problems...................................................................................................................................................262
Copier does not respond ...........................................................................................................................................................262
Scanner unit does not close......................................................................................................................................................262
Poor copy quality..........................................................................................................................................................................262
Partial document or photo copies..........................................................................................................................................264
Solving scanner problems.............................................................................................................................................264
Checking an unresponsive scanner .......................................................................................................................................264
Scan was not successful .............................................................................................................................................................264
Scanning takes too long or freezes the computer............................................................................................................265
Poor scanned image quality .....................................................................................................................................................265
Partial document or photo scans............................................................................................................................................265
Cannot scan from a computer .................................................................................................................................................266
Solving fax problems.......................................................................................................................................................266
Caller ID is not shown..................................................................................................................................................................266
Cannot send or receive a fax.....................................................................................................................................................266
Can send but not receive faxes................................................................................................................................................268
Can receive but not send faxes................................................................................................................................................269
Received fax has poor print quality........................................................................................................................................269
Solving option problems................................................................................................................................................270
Option does not operate correctly or quits after it is installed ....................................................................................270
Paper trays.......................................................................................................................................................................................270
2000-sheet tray..............................................................................................................................................................................271
Envelope feeder ............................................................................................................................................................................271
Output options ..............................................................................................................................................................................272
Flash memory card.......................................................................................................................................................................272
Hard disk with adapter................................................................................................................................................................272
Internal Solutions Port ................................................................................................................................................................272
Memory card ..................................................................................................................................................................................272
Solving paper feed problems.......................................................................................................................................273
Paper frequently jams .................................................................................................................................................................273
Paper jam message remains after jam is cleared ..............................................................................................................273
Page that jammed does not reprint after you clear the jam.........................................................................................273
Solving print quality problems....................................................................................................................................274
Isolating print quality problems..............................................................................................................................................274
Blank pages.....................................................................................................................................................................................274
Characters have jagged or uneven edges ...........................................................................................................................275
Clipped images..............................................................................................................................................................................275
Ghost images..................................................................................................................................................................................275
Gray background ..........................................................................................................................................................................276
Contents
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