Olympus DS-9500 Instruction Manual

Wireless Communication Service
Administration Guide

Contents
Trademarks······················································································································································3
1Introduction················································································································4
2Prepare for installation ·····························································································5
2.1System requirements····································································································································6
3Install Wireless Communication Service ·································································7
4Configure Wireless Communication Service ························································13
5Configure the recorder settings ·············································································17
6Troubleshooting·······································································································19
7Support contacts······································································································21

Trademarks
•Microsoft, Windows, and Windows Server are trademarks or registered trademarks of Microsoft
Corporation in the United States and/or other countries.
•Wi-Fi is a registered trademark of the Wi-Fi Alliance.
•All other company and product names mentioned in this document are trademarks or registered
trademarks of their respective owners.

1Introduction
Wireless Communication Service is a Windows service to manage data transfer via network to/from DS-9500.
This service communicates with DS-9500 devices and downloads dictation files to shared folders on the
network.
Wireless Communication Service supports the following devices:
Digital Voice Recorder
•DS-9500
The administration guide provides installation and configuration procedures for Wireless Communication
Service. This guide is intended for IT administrators and assumes you have experience in hardware
configuration, software installation, and networking.
This guide uses Windows Server 2016 to explain operating procedures. Depending on
the version of your OS, the screen display may be different.

2Prepare for installation
Before installing Wireless Communication Service:
•Make sure your computer meets the system requirements.
•Log on to your computer with an administrator account.
•Install pending Windows updates, and then restart the computer as needed.
•Exit all open applications.

2.1 System requirements
Component
Requirement
OS
Client Operating System:
- Windows 8.1 / 10
Server Operating System:
- Windows Server 2012(R2) / 2016 / 2019
CPU
Client Operating System:
2GHz or faster
* Not support single core processor.
Server Operating System:
2GHz or faster
Memory
Client Operating System:
2 GB or more
Server Operating System:
2 GB or more Needs to change the requirement according to the number of users
which use at the same time.
Hard disk space
30 MB or more
(A separate space is required to install .NET Framework.)
.NET Framework
.NET Framework 4.6
It is strongly recommended to prepare a dedicated computer for Wireless Communication
Service to avoid performance degradation due to the use of multiple DS-9500 devices.

3Install Wireless Communication Service
This topic provides a step-by-step procedure for installing Wireless Communication Service.
To install Wireless Communication Service
1. Double-click setup.exe in the WCS folder to install.
2. In the language selection dialog box, select the language that you want to use during
installation, and click OK.
If you are prompted to install Microsoft .NET Framework 4.6, click Install. Please wait until this
installation is complete.
3. After the InstallShield Wizard starts, click Next.

4. On the License Agreement page, accept the license agreement to continue the installation,
and then click Next.
5. On the Destination Folder page, change the installation folder if required, and then click
Next.

6. On the Server settings page, type the port number used by Wireless Communication
Service, and then click Next.

7. On the Device Management page, configure the settings for the device management, and
then click Next.
For more information about the device management feature, refer to “Device
Management”.

8. On the User account page, specify the user account that is used when Wireless
Communication Service is started, and then click Next.
The user account specified here is used to run Wireless Communication Service.
This account must also meet the following requirements:
Has the right to start a Windows Service
Has full access to all folders to download dictation files
Account and password never expire

9. On the Ready to Install the Program page, click Install.
The installation of Wireless Communication Service starts. This may take a few minutes.
10.When the installation process is complete, the completion page appears. Click Finish to
close the InstallShield Wizard.

4Configure Wireless Communication Service
The Option Settings dialog box allows you to configure the various settings of Wireless Communication
Service.
To configure the settings of Wireless Communication Service
1. On the Start menu, click Olympus Wireless Communication Service > Option Settings.
2. In the Option Settings dialog box, click the category from the list on the left side.
3. Change options in the open page as needed.
4. Click OK.
Wireless Communication Service will be restar
ted automatically when you change
settings and click OK.
The following categories are available:
Port
Backup
Advanced Download
Device Management
Logging

Port
Use the Port page to change the port number used by Wireless Communication Service.
Port
Type a port number between 1 and 65535.
A message appears if the specified port number is already used on the computer.
Backup
Use the Backup page to change the backup settings.
Enable auto-backup
Select this check box to enable backup of dictation files.
Path
Click the Browse button and select a backup location.
Enable Purge
Select this check box to enable the purge feature, and then type or select the number of days before
deleting files.
If this option is enabled, backed up files are automatically deleted after the specified period.

Advanced Download
Use the Advanced Download page to change the Advanced Download settings.
Advanced Download routes dictation files to specific folders according to rules. You can define routing rules
on this page so that dictation files are stored separately for each user.
Enable Advanced Download
Select this check box to enable the Advanced Download feature.
Routing Rule List
In this list, set routing rules.
Click Add to add a rule. In the Rule Settings dialog box, type an Author ID and/or a Worktype ID,
select a destination folder, and then click OK.
Select a rule in this list and then click Modify to modify it. In the Rule Settings dialog box, change the
rule.
Select a rule in this list and then click Remove to remove it from the list.
You must specify a shared folder on the network as the destination folder in
UNC format.
Download files that do not match all rules to a specific folder
Select this check box to collect dictation files that do not match all rules, and then select a destination
folder.

Device Management
Use the Device Management page to configure the settings for the device management by System
Configuration Program.
System Configuration Program is the application for administrators to centrally manage
Olympus device profiles. If you use Wireless Communication Service in conjunction with
System Configuration Program, you can distribute device profiles and firmware to DS-9500
devices via the network.
For more information, refer to the reference manual of System Configuration Program.
•DS-9500 checks whether the updated device profile is available when turning the power
on or entering into power save mode.
•DS-9500 checks whether the firmware update is available when turning the power off.
Enable device management by SCP
Select this check box to enable the device management feature.
SCP Server address
Type the URL of System Configuration Program in the format http(s)://<IP address>:<port number>.
Click the Connection Test button to check whether Wireless Communication Service can connect to
System Configuration Program.
Logging
Use the Logging page to change the logging settings.
Enable logging
Select this check box to enable logging.
Path
Click the Browse button and select location of log files.

5Configure the recorder settings
This topic describes how to configure the settings of DS-9500 to communicate with Wireless Communication
Service.
•This topic describes only the minimum required options of DS-9500 to use the wireless
download feature.
•This guide uses Olympus Device Customization Program to explain operation procedures.
You can also configure recorders by using Olympus products, such as System Configuration
Program. For more information, refer to the manual of each product.
To configure the recorder settings
1. Connect DS-9500 that you want to configure to your computer.
2. On the Start menu, click Olympus Dictation Management System > Device
Customization Program.
3. In the category list on the left side of the window, click the category that you want to
customize.
4. On the open page, change options as needed.
5. Click Update.
Wireless Network
Wi-Fi
Click ON to enable Wi-Fi.
Network List
Up to 10 wireless network profiles can be registered.
Click Add to add a wireless network. In the Wireless Network dialog box, type or select the wireless
settings for the network that you want to connect to, such as the network name and security type, and
then click OK.
Select a wireless network in this list and then click Modify to modify it. In the Wireless Network
dialog box change the wireless settings.
Select a wireless network in this list and then click Remove to remove it from the list.

Wireless Download
Enable wireless download to folder
Select this check box to enable the wireless download feature.
Address
Type the IP address of the computer running Wireless Communication Service.
Port
Type the port number used by Wireless Communication Service.
Download Path List
In this list, set destination folders to download dictation files for each device folder.
Select an item in this list, and then click the Browse button . In the Download Path dialog box, select
the destination path, and then click OK.
You must specify a shared folder on the network as the destination folder in UNC
format.
If the DS-9500 (Ver. 1.13 or later) is connected to DM/TM via USB and
communication with WCS is enabled, the dictation files are transferred to the
specified network folder and dictation status is managed in the same way as during
Wi-Fi transfer.
If the Advanced Download feature of Wireless Communication Service is enabled,
download paths set on the recorder are ignored.
Refer to chapter 4, “Advanced Download”.

6Troubleshooting
If you cannot send dictation files on DS-9500 to folders, check the following points on each component of
your system.
DS-9500
Possible Cause
Action
Wi-Fi is turned off.
Do the following with the recorder:
1. Select Device menu > Wi-Fi > On/Off.
2. Select On, and then press the OK/MENU button.
The recorder is in a location that
radio signals cannot reach.

Check for obstacles between the recorder and access points.
Check whether the signal strength icon ( ) is shown on the
LCD display of the recorder.
The wireless settings of the network
are incorrect.

Check the wireless settings configured on the recorder. Refer
to chapter 5, “Wireless Network”.
Select Device menu > Wi-Fi > select a network, and then
check that the recorder is connected to the network that you
want to connect to.
Select Device menu > Device Information, and then check
that the correct IP address of the network is shown.
The settings of the wireless
download feature are incorrect.
Check the settings for wireless download on the recorder. Refer
to chapter 5, “Wireless Download”.
Computer running Wireless Communication Service
Possible Cause
Action
Cannot connect to the computer
running Wireless Communication
Service
Make sure the computer is turned on and connected to the
network.
Wireless Communication Service is
stopped.
Do the following with the computer:
1. Click Start > Server Manager.
2. In the Server Manager console, click Tools> Services.
3. Make sure that the status of Wireless Communication Service
is Running.
The port number used by Wireless
Communication Service is blocked.
Make sure the connection to the port used by Wireless
Communication Service is not blocked on your system.

Computer containing shared folders
Possible Cause
Action
Cannot connect to the computer
containing shared folders.
Make sure the computer is turned on and connected to the
network.
The destination folder cannot be
found.
Make sure the folder exists.
Wireless Communication Service
does not have sufficient access
rights to shared folder.
Make sure the account used to run Wireless Communication
Service has full access to all folders to download dictation files.
There is not enough storage space
on the computer.
To free up disk space, move files to a different location or delete
unnecessary files.