FOR WARRANTY RETURNS, please have
the following information available BEFORE
contacting OMEGA:
1. Purchase Order number under which the
product was PURCHASED,
2. Model and serial number of the product
under warranty, and
3. Repair instructions and/or specific
problems relative to the product.
FOR NON-WARRANTY REPAIRS,
consult
OMEGA for current repair charges. Have the
following information available BEFORE
contacting OMEGA:
1. Purchase Order number to cover the COST
of the repair,
2. Model and serial number of the product, and
3. Repair instructions and/or specific problems
relative to the product.
OMEGA’s policy is to make running changes, not model changes, whenever an improvement is possible.
This affords our customers the latest in technology and engineering.
OMEGA is a registered trademark of OMEGA ENGINEERING, INC.
© Copyright 2014 OMEGA ENGINEERING, INC. All rights reserved. This document may not be copied,
photocopied, reproduced, translated, or reduced to any electronic medium or machine-readable form, in whole or
in part,without theprior written consent of OMEGA ENGINEERING, INC.
WARRANTY / DISCLAIMER
OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workman-
ship for a period of 13 months from date of purchase. OMEGA’s Warranty adds an additional
one (1) month grace period to the normal one (1) year product warranty to cover handling
and shipping time. This ensures that OMEGA’s customers receive maximum coverage on each
product.
If the unit malfunctions, it must be returned to the factory for evaluation. OMEGA’s Customer
Service Department will issue an Authorized Return (AR) number immediately upon phone or
written request. Upon examination by OMEGA, if the unit is found to be defective, it will be
repaired or replaced at no charge. OMEGA’s WARRANTY does not apply to defects resulting
from any action of the purchaser, including but not limited to mishandling, improper interfacing,
operation outside of design limits, improper repair, or unauthorized modification. This WAR-
RANTY is VOID if the unit shows evidence of having been tampered with or shows evidence of
having been damaged as a result of excessive corrosion; or current, heat, moisture or vibration;
improper specification; misapplication; misuse or other operating conditions outside of
OMEGA’s control. Components in which wear is not warranted, include but are not limited to
contact points, fuses, and triacs.
OMEGA is pleased to offer suggestions on the use of its various products. However,
OMEGA neither assumes responsibility for any omissions or errors nor assumes liabili-
ty for any damages that result from the use of its products in accordance with infor-
mation provided by OMEGA, either verbal or written. OMEGA warrants only that the
parts manufactured by the company will be as specified and free of defects. OMEGA
MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF ANY KIND WHATSOEV-
ER, EXPRESSED OR IMPLIED, EXCEPT THAT OF TITLE, AND ALL IMPLIED WAR-
RANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. LIMITATION OF LIABILITY: The
remedies of purchaser set forth herein are exclusive, and the total liability of OMEGA
with respect to this order, whether based on contract, warranty, negligence, indemni-
fication, strict liability or otherwise, shall not exceed the purchase price of the compo-
nent upon which liability is based. In no event shall OMEGA be liable for consequen-
tial, incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as
a “Basic Component” under 10 CFR 21 (NRC), used in or with any nuclear installation or activity;
or (2) in medical applications or used on humans. Should any Product(s) be used in or with any
nuclear installation or activity, medical application, used on humans, or misused in any way,
OMEGA assumes no responsibility as set forth in our basic WARRANTY/ DISCLAIMER language,
and, additionally, purchaser will indemnify OMEGA and hold OMEGA harmless from any liability
or damage whatsoever arising out of the use of the Product(s) in such a manner.
RETURN REQUESTS / INQUIRIES
Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department.
BEFORE RETURNING ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN
AUTHORIZED RETURN (AR) NUMBER FROM OMEGA’S CUSTOMER SERVICE DEPARTMENT (IN
ORDER TO AVOID PROCESSING DELAYS). The assigned AR number should then be marked on
the outside of the return package and on any correspondence. The purchaser is responsible for
shipping charges, freight, insurance and proper packaging to prevent breakage in transit.
Where Do I Find Everything I Need for
Process Measurement and Control?
OMEGA…Of Course!
Shop online at omega.comsm
M4732/0714
TEMPERATURE
Thermocouple, RTD & Thermistor Probes, Connectors, Panels & Assemblies
Wire: Thermocouple, RTD & Thermistor
Calibrators & Ice Point References
Recorders, Controllers & Process Monitors
Infrared Pyrometers
PRESSURE, STRAIN AND FORCE
Transducers & Strain Gages
Load Cells & Pressure Gages
Displacement Transducers
Instrumentation & Accessories
FLOW/LEVEL
Rotameters, Gas Mass Flowmeters & Flow Computers
Air Velocity Indicators
Turbine/Paddlewheel Systems
Totalizers & Batch Controllers
pH/CONDUCTIVITY
pH Electrodes, Testers & Accessories
Benchtop/Laboratory Meters
Controllers, Calibrators, Simulators & Pumps
Industrial pH & Conductivity Equipment
DATA ACQUISITION
Data Acquisition & Engineering Software
Communications-Based Acquisition Systems
Plug-in Cards for Apple, IBM & Compatibles
Datalogging Systems
Recorders, Printers & Plotters
HEATERS
Heating Cable
Cartridge & Strip Heaters
Immersion & Band Heaters
Flexible Heaters
Laboratory Heaters
ENVIRONMENTAL MONITORING AND CONTROL
Metering & Control Instrumentation
Refractometers
Pumps & Tubing
Air, Soil & Water Monitors
Industrial Water & Wastewater Treatment
pH, Conductivity & Dissolved Oxygen Instruments
