What is not Covered
How to Make a Claim
This warranty does not cover defects resulting from improper or unreasonable use or maintenance; failure
to follow operating instructions; accidents; excess moistures; insects; lightning; unauthorized alteration or
modification of original condition; damage caused by inadequate packing or shipping procedures; loss of,
damage to or corruption of stored data; damage caused by use with non-
OneAudio
products; product
that requires modification or adaptation to enable it to operate in any country other than the country for
which it was designed, manufactured, approved and/or authorized, or repair of products damaged by there
modifications; and products purchase form unauthorized dealers.
Please sign up for OneAudio warranty service at www.oneaudio.shop.
OneAudio warrants that this product, for a period of 2 years from the date of retail purchase by the
original end-use purchaser, when delivered to you in new condition, in original package, from an
OneAudio authorized reseller and used in normal conditions, is free from any defects in manufacturing
and workmanship. We will, at our sole option, repair or replace (using new or refurbished replacement
parts) any defective parts within a reasonable period of time and free of charge.
Limited Warranty
In the event damage has occurred to products, you must follow these instructions:
Within two months, contact info@oneaudio.shop with order number in e-commerce website after
you discover a product defect (or should have discovered it, if such product defect was obvious);
In order to get professional solutions of OneAudio, please give a detailed explanation of how the
damage occurred.
Return the products. OneAudio will, at our sole option, repair or replace (using new or refurbished
replacement parts) any defective parts within a reasonable period of time and free of charge.
