One Talk CP860 User manual

CP860 IP conference phone user guide
One Talk CP860 IP conference
phone user guide
www.onetalk.com

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One Talk—CP860 IP conference phone user guide 2
Contents
Welcome................................................................................................................................................................................................................................... 4
Initial setup ............................................................................................................................................................................................................................ 4
Connecting the phone to power and Ethernet.......................................................................................................................................... 4
Startup...................................................................................................................................................................................................................................... 4
View E911 address........................................................................................................................................................................................................... 4
Attaching an expansion microphone ................................................................................................................................................................ 4
Getting to know your conference phone ............................................................................................................................................. 5
Hardware components ................................................................................................................................................................................................ 5
Navigating the display................................................................................................................................................................................................... 6
Indicators and notifications ......................................................................................................................................................................................7
Customize your conference phone. ...........................................................................................................................................................7
Language preferences..................................................................................................................................................................................................7
Time and date.......................................................................................................................................................................................................................7
Display settings.................................................................................................................................................................................................................. 8
Sound settings.................................................................................................................................................................................................................... 8
Basic call features ......................................................................................................................................................................................................... 8
Make outgoing calls. ...................................................................................................................................................................................................... 8
Receive incoming calls. ............................................................................................................................................................................................... 8
Ignore a call. ......................................................................................................................................................................................................................... 8
End a call. ............................................................................................................................................................................................................................... 8
Hold a call............................................................................................................................................................................................................................... 8
Resume a call...................................................................................................................................................................................................................... 8
Mute/unmute the speakerphone.......................................................................................................................................................................... 8
Redial. ...................................................................................................................................................................................................................................... 8
Redial last number........................................................................................................................................................................................................... 8
Advanced call features............................................................................................................................................................................................. 9
Block a call............................................................................................................................................................................................................................ 9
Call Forwarding.................................................................................................................................................................................................................. 9
Caller Line ID Block .....................................................................................................................................................................................................10
Conference Calling ...................................................................................................................................................................................................... 10
Do Not Disturb.................................................................................................................................................................................................................. 10

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One Talk—CP860 IP conference phone user guide 3
Contents
Remote Group Pickup................................................................................................................................................................................................. 10
Transferring calls ............................................................................................................................................................................................................. 11
Call History............................................................................................................................................................................................................................ 11
View Call History.............................................................................................................................................................................................................. 11
Delete an individual call log..................................................................................................................................................................................... 11
Delete all or a subset of your call logs............................................................................................................................................................ 11
Contact management.............................................................................................................................................................................................. 12
Local Directory................................................................................................................................................................................................................. 12
Groups .................................................................................................................................................................................................................................... 13
Voice Mail............................................................................................................................................................................................................................... 14
Send a Voice Mail........................................................................................................................................................................................................... 14
Retrieve Voice Mail........................................................................................................................................................................................................ 14
System status, troubleshooting and other settings.............................................................................................................. 14
Check phone status..................................................................................................................................................................................................... 14
Reset and reboot the phone.................................................................................................................................................................................. 14
Specifications................................................................................................................................................................................................................... 15
Features .................................................................................................................................................................................................................................. 15
Accessibility features.................................................................................................................................................................................................. 16
Compatible accessories....................................................................................................................................................................................... 16
WEEE warning...................................................................................................................................................................................................................17
Customer feedback.......................................................................................................................................................................................................17
GNU GPL information ..................................................................................................................................................................................................17
Important customer information....................................................................................................................................................................17
Copyright ...............................................................................................................................................................................................................................17
Warranty.................................................................................................................................................................................................................................17
Important 911 emergency response information.....................................................................................................................................17
Declaration of conformity ........................................................................................................................................................................................ 18
Important safety precautions................................................................................................................................................................................ 18
Danger–electric shock and fire ........................................................................................................................................................................... 18

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One Talk—CP860 IP conference phone user guide
Attaching an expansion microphone
Connect the free end of the optional expansion
microphone cable to one of the MIC ports on the
phone. This expands the coverage of your speaker
to more individuals in the room.
Welcome
The Verizon CP860 IP conference phone is suited
to small and medium-sized conference rooms
and supports Verizon One TalkSM calling features.
The CP860 provides many important audio features
that allow users to enjoy rich, clear and life-like
conference calls.
You can store up to 1,000 contacts and 48 groups in
your conference phone’s Local Directory.
Initial setup
Connecting the phone to power and Ethernet
Power
You have two options for power: AC power (wall outlet)
or Power over Ethernet (PoE). Your system
administrator will advise you which one to use.
Network
Connect the included standard Ethernet cable to the
internet port on the phone and to a port on the wall or
on a PoE-capable switch/hub device.
Startup
After your phone is powered on, the system boots up
and performs the following steps:
• Automatic phone initialization
The phone finishes the initialization by loading the
saved configuration.
• Dynamic Host Configuration Protocol (DHCP)
The phone attempts to contact a DHCP server in
your network to obtain valid IPv4 network settings
by default.
The conference phone is ready for use.
View E911 address.
Enhanced 911 (E911) is a location technology that
enables emergency responders to know the
geographical location of a caller who dials 911. Your
One Talk service administrator will configure your
location. Contact your administrator if your E911
address is missing or inaccurate.
To view your phone’s E911 address:
1. Press the Menu soft key to open the main menu.
2. Scroll to Address and press to view
E911 address.

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Getting to know your conference phone
Hardware components
Item
1LCD screen Shows information about calls, messages,
soft keys, time, date and other relevant data.
2Soft keys Label automatically to identity their context-
sensitive features.
3Off-hook key Initiates a call.
4On-hook key Ends a call or returns to the idle screen.
5
Scrolls upwards through the displayed
information. Views Call History list when the
phone is idle.
6Confirms actions or answers incoming calls.
7
Scrolls downward through the displayed
information. Views the directory list when the
phone is idle.
8Keypad Provides the digits, letters and special
characters in context-sensitive applications.
9Redial key Redials a previously dialed number.
10 Mute key Toggles mute feature.
11 Volume key Adjusts the volume of the speaker and ringer.
12 Three internal
microphones
Provide 10-feet (3-meters) and 360-degree
coverage to transmit sound to other phones.
13 LED indicators Indicate phone and call statuses.
14 Speaker Provides ringer and hands-free
(speakerphone) audio output.
15 Two MIC ports Allow you to connect two optional expansion
microphones to your phone.
16 USB port
Allows you to connect an optional USB flash
drive to your phone so you can record and
play back calls.
17 PC/Mobile port Allows you to connect an optional PC or
mobile device to your conference phone
18 Security slot
Allows you to connect a universal security
cable to your phone so you can lock down
your phone. The phone will not be removed
after being locked.
18
9
8
5
7
6
3
2
11
1
4
10
16 17
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Navigating the display
Phone views
There are three main views available:
Menu view. The Menu view lets you access Status,
Features, Settings, Message, History and Directory
screens. You can use the up and down arrow keys
to highlight the menus. Then, press the Enter soft
key to access phone functions.
For the Menu view, press the Menu soft key.
Idle view. The Idle view displays the current account,
the time and date, and four soft keys.
Calls view. The Calls view shows on the screen when
your phone has a call.
Scroll down the display
On-hook
Soft keys
Off-hook
Notification bar
Soft keys
Scroll up the display
Key pad
OK
Adjust call and
ringer volume
Mute the conference
phone’s speaker
Redial

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Indicators and notifications
LED light status
Indicator Meaning
Solid red The phone is initializing.
The call is muted.
Flashing red The phone is ringing or downloading
configuration files.
Solid green There is an active call on the phone.
The phone places a call.
Flashing green The call is on hold.
Off The phone is idle.
The phone is powered off.
Customize your conference phone.
Language preferences
The default language of the phone’s user interface
is English.
To change the language of the phone interface:
1. Press the Menu soft key to open the main menu.
2. Use the arrow keys navigate to Settings
and press .
3. Select Basic and press .
4. Navigate to Language and press .
5. Scroll to your preferred language and press .
Time and date
Time and date are displayed in the middle of the
status bar. You can also set your preferred formats
for displaying time and date in the Time & Date
settings page.
Navigate to the Time & Date settings page:
1. Press the Menu soft key to open the main menu.
2. Select Settings.
3. Use the arrow keys to navigate to Basic Settings
and press .
4. Scroll to Time & Date and press .
You can configure your time zone to synchronize with
the address that your system administrator used when
setting up One Talk for your location. You can also set
your preferred format for displaying time and date in
the Time & Date settings page.
Configure time zone to synchronize with your E911
address entered in the admin portal (SNTP):
1. Select Menu.
2. Scroll to navigate to and select Settings.
3. Scroll to navigate to and select Basic.
4. Scroll to navigate to and select Time & Date.
5. Use to select SNTP.
6. Navigate to and change input fields to match your
time zone preferences.
7. Select Save.
Set time and date format preferences:
1. Scroll to Time & Date Format and press .
2. Scroll soft keys to select your
preferred formats.
3. Press the Save soft key to accept the changes.

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Display settings
Change backlight duration.
You can configure the backlight to adjust the brightness
of the LCD screen. Backlight status on the LCD screen
can be configured from the following options:
• Always On: Backlight is on permanently.
• 15s, 30s, 60s, 120s, 300s, 600s or 1800s: Backlight
is turned o when the phone is inactive after the
designated time (in seconds).
Configure the backlight via phone user interface:
1. Press Menu soft key.
2. Select Settings > Basic > Display >
Backlight Settings.
3. Press the or soft key to select the
desired value from the Backlight Time field.
4. Press the Save soft key to accept the change or
the Back soft key to cancel. Backlight is
configurable via web user interface at the path
Settings > Preference.
Sound settings
Call volume
Press on the phone console to adjust
the volume of the receiver when you are on a call (using
the handset, speakerphone or headset).
Ringer volume
Press on the phone console to adjust
the volume of the ringer when the phone is idle.
Ringtones
Ringtones indicate incoming calls. You can select
dierent ringtones to distinguish the conference phone
from another phone’s.
1. Press the Menu soft key.
2. Select Settings > Basic > Sound > Ringtones.
3. Highlight the desired line.
4. Press the OK soft key, then select the desired
ringtone and press Save.
Note: If there are multiple lines on the desk phone
you can elect to assign one ringtone for all lines, by
selecting Common. Alternatively, you can or assign
a dierent ringtone to each line.
5. Press or to listen to and select the
desired ringtone.
6. Press the Save soft key to accept the change or the
Back soft key to cancel.
Keypad tones (key tones)
Keypad tones, or key tones, give you the option of
hearing sounds each time you depress a key on the
keypad. To activate key tones:
1. Press the Menu soft key.
2. Select Settings > Basic > Sound > Key Tones.
Use the Left/Right soft key to enable/disable.
3. Press .
Basic call features
Make outgoing calls.
Using the speakerphone
Use the key pad to enter the number and then Press
the Green Phone button.
Receive incoming calls.
When not already on a call
Press the green button or Answer soft key.
When already on a call
If the line is in use:
1. Press Hold to place the current call on hold.
2. Press for the Line Key.
3. Press Answer to pick up.
You can also press Ignore to trigger your Call Forward
Busy and Call Forward No Answer rule.
Ignore a call.
Press Ignore during an incoming call when you wish to
trigger the call forwarding options you configured for
Call Forward Busy or Call Forward No Answer.
End a call.
Using the speakerphone:
Press the End Call soft key or red phone button.
Hold a call.
Press the Hold soft key during a live call.
Resume a call.
If there is only one call on hold, press the Resume
soft key.
If there is more than one call on hold, press or to
select the desired call, then press the Resume soft key.
Mute/unmute the speakerphone.
Press during a call.
Redial.
1. Press to enter the placed call list.
2. Press or to select the desired entry.
3. Press or the Send soft key.
Redial last number.
Press twice when the phone is idle to dial out the
last dialed number.

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Advanced call features
Feature* Quick access code
Caller Line ID Block **67
Remote Group Pickup **98
Transfer to someone’s
Voice Mail **55
* Features and their access codes are explained in their
respective sections below.
Block a call.
There are two ways to block calls:
• Anonymous Call Rejection rejects incoming calls
that block their outgoing caller ID information.
• Blacklist a contact or number in your directory or
history to block calls from known phone numbers
you have specified.
Anonymous Call Rejection:
1. Press the Menu soft key to open the main menu.
2. Scrol to User Settings and press .
3. Scroll to Anonymous Call Rejection and press .
4. Use to turn feature ON or OFF and press .
Blacklist a contact:
From directory:
1. Press the Menu soft key to navigate to the
main menu.
2. Scroll to Directory and press .
3. Select the folder from which you want to
select a contact or group to blacklist (All,
Any Group Created).
4. Select the number to blacklist and press Option.
5. Scroll to Blacklist and press .
6. Press the Add soft key to add the contact to
the Blacklist.
From Call History:
1. Press the Menu soft key to navigate to the
main menu.
2. Scroll to Call History and press .
3. Select the folder from which you want to select a
contact or group to blacklist (All, Missed, Placed)
and tap Enter.
4. Select Find and select the number you wish to
block.
5. Select Option > Add to Blacklist.
Remove a contact from a Blacklist:
1. Press the Menu soft key while the phone is idle.
2. Press the Directory soft key, then press Blacklist.
3. Scroll to highlight the contact you wish to
unblock and press Options.
4. Select Add to Contacts and press the OK soft key
to accept the change.
Call Forwarding
This feature allows incoming calls to automatically ring
another phone number or to be sent directly to Voice
Mail. The following options are available:
Call Forward Always
Forwards all calls made to your One Talk phone number
to an alternative phone number. Calls can be forwarded
to any domestic U.S. and 800 number.
Call Forward Busy
Forwards calls to an alternative number when your One
Talk number is busy. Calls can be forwarded to any
domestic U.S. and 800 number.
Call Forward No Answer
Forwards calls to an alternative phone number when
there is no answer at your One Talk number.
Call Forward to Voice Mail
Automatically forwards calls made to your One Talk
phone number to your Voice Mail box, where callers
can leave a voice message.

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To configure Call Forwarding preferences and set
forward-to phone number:
1. Press the Menu soft key.
2. Select User Settings
3. Use the keys to select Call Forwarding.
4. Select an option: Always, Busy or No Answer.
5. Use the keys to enable/disable.
6. Scroll down to the Forward to: field and enter the
number to which you want your calls forwarded.
7. When you are finished, select the Save button.
Caller Line ID Block
You can opt to place outgoing calls anonymously by
pressing **67 prior to dialing. This will prevent your
phone number or any other caller ID information from
appearing on the recipient’s display.
Conference Calling
Your CP860 phone can host calls with up to five
dierent numbers. During an active call, follow these
instructions to conference in up to four lines.
Start a conference call:
1. Press the Hold soft key during an active call. Then
press New Line.
2. Enter the number of the second party, and then
press the Send soft key.
3. Press the Conference soft key again when the
second party answers. All parties are now joined
in the conference.
4. Repeat steps 1 to 3 to hold up to a 6-way
Conference Call.
Add participants to a conference call:
Repeat “Start a conference call,” steps 1 to 3, above.
Do Not Disturb
You can use the Do Not Disturb (DND) feature to
automatically reject any incoming calls. The feature
rejects incoming calls automatically and treats the
line as busy. If no other devices share the One Talk
number, callers will be forwarded to Voice Mail when
DND is enabled.
Enable or disable DND:
1. Press the DND soft key to turn the feature on or o.
2. The phone will not ring while the screen
displays DND.
Remote Group Pickup
One Talk helps ensure that calls are answered by
associating lines with groups such as company
departments. If your administrator has assigned your
line to a specific group, Remote Group Pickup enables
you to remotely pick up a group member’s ringing line
from your own desk phone.
Dial **98 from your desk phone to remotely pick up a
group member’s ringing line.

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Transferring calls
You may transfer an active call to any other phone
number (it does not have to be a One Talk number).
There are three transfer options: Consultative Transfer,
where you have an opportunity to speak with the caller
before transferring; Direct Transfer, where the current
active call is immediately transferred; and Direct
Transfer to Voice Mail.
Consultative Transfer
While on a call:
1. Press Transfer soft key; this will place the other
party on hold.
2. Use the dial pad to enter the number (extension or
10-digit number)
3. Press Consult; you will be connected and can inform
the called party of the pending transfer.
4. Press Transfer to complete.
Direct Transfer
While on a call:
1. Press Transfer; this will place the other party
on hold.
2. Use the dial pad to enter the number (extension or
10-digit number).
3. Press Direct.
Direct Transfer to Voice Mail
Direct Transfer to Voice Mail enables you to transfer a
call to someone else’s Voice Mail.
1. Press the Transfer soft key during an active call.
This will place the call on hold.
2. Press **55, then enter the 10-digit phone number or
extension to which you want to transfer the call.
3. Press the Direct soft key to complete the transfer.
Call History
Call History maintains a list of all calls that were missed,
placed, received and forwarded. You can view your Call
History and place a call, add a contact or delete entries
from your Call History list. Call logs are set to capture
by default, but you can disable this feature if you do not
want to save your Call History.
View Call History.
1. Press the History soft key.
2. Scroll to select the type of calls you wish to view
(All Calls, Missed Calls, Placed Calls.)
Delete an individual call log.
1. Press the History soft key.
2. Select the type of call you want to delete (Missed
Calls or Placed Calls).
3. Highlight the call log you wish to delete and
select Delete.
Delete all or a subset of your call logs.
1. Press the History soft key.
2. Select the type of calls you wish to delete (Missed
Calls, Placed Calls or All Calls).
3. Select Option.
4. Select Delete All.
5. Select OK.

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Contact management
Local Directory
The built-in phone directory can store the names and
phone numbers of your contacts. You can store up to
1,000 contacts and 48 groups in your phone’s Local
Directory. You can add new groups and contacts, edit,
delete or search for a contact, or dial a contact number
directly from the Local Directory.
Add a contact:
1. Press the Directory soft key when the phone is idle,
and then select the desired group.
2. Press the Add soft key to add a contact.
3. Enter a unique contact name in the Name field and
contact numbers in the corresponding fields.
4. Press the Add soft key to accept the change.
Edit a contact:
1. Press the Directory soft key when the phone is idle,
and then press All Contacts or any group created.
2. Scroll to select the desired contact.
3. Press the Option soft key and then select Detail
from the prompt list.
4. Edit the contact information.
5. Press the Save soft key to accept the change.
Delete a contact:
1. Press the Directory soft key when the phone is idle,
and then press All Contacts or any group created.
2. Press or to select the desired contact, press the
Option soft key and then select Delete from the
prompt list.
3. Press the OK soft key when the LCD screen
prompts Delete selected item?
Blacklist a contact:
From your directory:
1. Press the Menu soft key to navigate to the
main menu.
2. Scroll to Directory and press .
3. Press Option, scroll to Blacklist and press .
4. Press the Add soft key and enter the name you
would like to blacklist.
5. Scroll to enter the contact’s phone number.
6. Press the Add soft key to add the contact to
the Blacklist.
From your Call History:
1. Press the Menu soft key to navigate to the
main menu.
2. Scroll to Call History and press .
3. Select the number you wish to block.
4. Press Options and select Add to Blacklist.

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Groups
Groups are a great way to organize large lists of
contacts. You can even assign each group its own
distinctive ringtone. Contacts can be immediately
assigned to a group or be assigned or moved to a
dierent group later. Contacts can also be moved
to a special Blacklist group to block all calls from
that contact.
Create or add a group:
Groups help you more quickly find the individual(s) you
need to reach. You can even assign each group its own
distinctive ringtone.
1. Press the Directory soft key.
2. Press the Add Group soft key.
3. Enter the desired group name in the Name field.
4. If desired, add a ringtone for the group by pressing
the for ringtone, press the or
soft key to select the desired ringtone from the
Ringtones field.
5. Press the Add soft key to accept the change or the
Back soft key to cancel.
Add a new contact to a group:
1. Press the Directory soft key to navigate to the
Local Directory.
2. Scroll to desired group and press .
3. Press the Add soft key.
4. Enter name, press to each input field and add
contact information using the keypad.
5. Press the Add soft key to save your selections.
Search a group:
1. Press the Directory soft key.
2. Select Group.
3. Press the Search soft key.
Edit a group:
1. Press the Directory soft key.
2. Press or to highlight the desired
contact group.
3. Press the Option soft key and then select Detail
from the prompt list.
4. Press or to highlight the group information
and then edit.
5. Press the Save soft key to accept the change or the
Back soft key to cancel.
Delete a group:
1. Press the Directory soft key.
2. Scroll to group you wish to delete and press
Options.
3. Select Delete from the prompt list and press the OK
soft key to confirm or Cancel to cancel deletion.
Edit a group name:
1. Press the Directory soft key.
2. Scroll to group you wish to rename and
press Options.
3. Press Detail and make your desired edits using
the keypad.
4. Press Save to accept the changes.
Move a contact to a dierent group:
1. Press the Directory soft key, then press All Contacts
or the Group to which the contact belongs.
2. Scroll to highlight the contact you wish to
move, then press Options.
3. Press Detail, to Group field, use the
or soft key to select a dierent group and
press Save.
Remove a contact from a blacklist:
1. Press the Menu soft key while the phone is idle.
2. Press the Directory soft key, then press Blacklist.
3. Scroll to highlight the contact you wish to
unblock and press Options.

PREVIOUS |CONTENTS |NEXT 14On e Tal k—CP860 IP conference phone user guide
Voice Mail
Send a Voice Mail.
You can leave Voice Mails for someone else using the
CP860 IP conference phone. Follow the voice prompt
from the system server to leave a Voice Mail, and then
hang up.
Retrieve Voice Mail.
You can also listen to Voice Mails that are stored in a
centralized location, so long as your server supports
this feature (see your administrator). When receiving a
new Voice Mail, the LCD screen will prompt that the
phone receives a new message and display an icon.
To view Voice Mails:
1. Press the Menu soft key.
2. Select Message > Voice Mail > View Voice Mail.
The LCD screen displays the amount of new and old
Voice Mails.
To listen to Voice Mails:
1. When the LCD screen prompts that the phone has
received a new Voice Mail, you can press the
Connect soft key to dial out the Voice Mail
access code.
2. Follow the voice prompt to listen to your Voice Mails.
System status, troubleshooting and
other settings
Check phone status.
The Status page is where you can view (not edit)
general information for network, phone and account
status, including MAC address, IP address, product ID,
hardware and firmware versions.
To check status:
1. Press the Menu soft key to navigate to the
main menu.
2. Navigate to Status and press .
3. The screen will display your IP address, MAC
address and firmware number. For more information,
scroll to More and press or the Enter soft key.
4. Scroll to Network, Phone or Accounts and
select for additional status information.
a. Network: IPv4 and MAC address
b. Phone: hardware, firmware, version and
product ID
c. Account: Phone number associated with account
Reset and reboot the phone.
Rebooting the phone or returning to factory settings
often resolves issues that could not be solved through
other troubleshooting methods. Resetting the phone
to factory settings is also used to delete personal
information and contacts from returned devices so
they can be easily redeployed.
Here are the reset options and what each does:
• Full Reset will clean the configuration (user account
information) and user-specific data (Address Book,
Blacklist, Ringtones, etc.)
• Configuration Reset will remove all information
related to the user’s account (number,
registration information, etc.) but will keep the
user data untouched.
• User Data Reset will keep the account untouched
but remove only user data and settings such as
Address Book, Blacklist, Ringtones, etc.
These are Advanced Settings for administrators only
and require an admin password.
Navigate to the Advanced Settings page:
1. Press the Menu soft key to open the main menu.
2. Scroll to Settings and press .
3. Scroll to Advanced Settings and press .
4. Enter administrator password using the keypad,
and press the OK soft key to confirm.

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Reboot your phone:
1. Scroll to Reboot.
2. Press the OK soft key to confirm.
To reset your phone to factory settings:
1. Select Reset to factory settings and press or the
Enter soft key.
2. Use the soft keys to find your desired
reset option (Full Reset, Configuration Reset, User
Data Reset).
3. Press the Save soft key to select.
4. Press the OK soft key to confirm.
Specifications
Optima HD voice, full-duplex technology:
• 10-feet and 360-degree voice pickup
• Optional expansion microphones for wider reception
• 320 ms echo cancellation tail length
• Connect to a mobile phone or PC for
conference calls
• 6-way Conference Calling
Features
Accessibility
• 6-way Conference Calling support
• Multi-language
• Optional expansion microphones for wider reception
• Supports conection to a mobile phone or PC for
conference calls
Form factor
• 1 x RJ45 10/100M Ethernet port
• 1 x USB2.0 port
• 10-feet and 360-degree voice pickup
• 1x mobile phone/PC port: 3.5mm
• Desk phone
• Power over Ethernet (IEEE 802.3af ), class 0
Product
• Set date/time manually or automatically
Too l s
• Caller ID with Name
Applications and software
• One Talk compatible
Network
• Advanced Calling (HD Voice)
Technology
• Background noise suppression
• IP assignment: static/DHCP
• IPv4
• IPv6
• OpenVPN, IEEE802.1X
• SIP v1 (RFC2543), v2 (RFC3261)
• Transport Layer Security (TLS)

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For mobility-impaired users
Feature Description
Auto-answer
Yealink phones can auto-answer calls,
so users don’t have to lift a handset,
push a button or tap a key to answer a
call. If this feature is enabled, phone
will automatically answer incoming
calls using the speakerphone.
Built-in
speakerphone
A built-in speakerphone allows users
to use the phone without having to
use a handset or headset.
Compatible accessories
CPE80
Conference
Microphones
Expansion microphones to enhance
the room coverage of the conference
phone.
PSCP860 CP860 Power Supply
Accessibility features
For hearing impaired users
Feature Description
Adjustable
ringtone and
volume
Choice of a variety of ringtones.
Volume of the ringer can also be
changed to suit needs.
Adjustable call
volume
While on a call, raise or lower the
volume of the voice on the far end and
of other phone sounds heard.
Visual
notifications
Indicators on the phone screen, such
as flashing bars or icons, indicate
when calls are incoming or outgoing,
or if a call is active or held. Indicators
can also indicate phone status and if
certain features are activated.
Electronic
hookswitch
support
When using a headset that supports
electronic hookswitch (EHS), controls
on the headset can answer and end
calls. In addition, call volume can be
controlled and calls may be able to be
muted from the headset.
Visual Message
Waiting Indicator
(MWI)
• An indicator light on the phone
indicates that new messages are
waiting. Icons on the phone screen
also indicate that the phone has
new messages.
• At launch, Voice Mail Indicator
always shows “1”. See Known Issues
for more information.
For vision-impaired and blind users
Feature Description
Adjustable
backlight settings
Change the backlight setting of the
screen by adjusting backlight settings.
Tactile five-key
with raised
bumps
The five-key has bumps that let user
easily discern the position of other
keys on the keypad.
Large keys
Large keys on the phone console
enable easy access to phone features
and functions.
Physical line keys Yealink phones have physical line keys
to answer and end calls.
Variety of feature
keys to press
Many features on Yealink phones are
accessible by pressing feature keys
on the phone console.
Tactile-
discernible
number, feature
and navigation
keys
Keys on the phone console are easily
discernible by their size and shape.
Illuminated
feature keys
Many feature keys are illuminated
when activated, providing alerts when
a feature is enabled.

PREVIOUS |CONTENTS |NEXT 17On e Talk—CP860 IP conference phone user guide
consent to downloading and printing copies of the
content provided in this file only for private use but not
for redistribution. No parts of this publication may be
subject to alteration, modification or commercial use.
Yealink Network Technology CO., LTD. will not be liable
for any damages arising from use of an illegally
modified or altered publication.
Warranty
The specifications and information regarding the
products in this guide are subject to change
without notice. All statements, information, and
recommendations in this guide are believed to be
accurate and presented without warranty of any kind,
express or implied. Users must take full responsibility
for their application of products.
Yealink Network Technology CO., LTD. makes no
warranty of any kind with regard to this guide,
including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose.
Yealink Network Technology CO., LTD. shall not be
liable for errors contained herein nor for incidental
or consequential damages in connection with the
furnishing, performance, or use of this guide.
Important 911 emergency response information
If you call 911, emergency service responders will be
sent to the registered location you provided when you
provisioned this phone. An incorrect address could
result in incorrect routing of 911 calls and dispatch of
emergency personnel to the wrong location, so please
contact us if your registered location is not accurate.
Data and voice functionality (including the ability to
make and receive 911 calls) will not be available during
a power outage, broadband connection failure or other
service disruption. Neither Verizon Wireless nor any of
its aliates shall be liable for any service outage and/or
inability to access emergency service personnel, nor
shall Verizon Wireless or any of its aliates be
responsible for the acts or omissions of emergency
response center personnel.
WEEE warning
To avoid the potential eects on the environment and
human health as a result of the presence of hazardous
substances in electrical and electronic equipment,
end users of electrical and electronic equipment
should understand the meaning of the crossed-out
wheeled bin symbol. Do not dispose of WEEE as
unsorted municipal waste and have to collect such
WEEE separately.
Customer feedback
We are striving to improve our documentation quality,
and we appreciate your feedback. Email your opinions
and comments to [e-mail].
GNU GPL information
Yealink SIP VP-T49G IP phone firmware contains
third-party software under the GNU General Public
License (GPL). Yealink uses software under the specific
terms of the GPL. Please refer to the GPL for the exact
terms and conditions of the license.
The original GPL license, source code of components
licensed under GPL and used in Yealink products can
be downloaded online: http://www.yealink.com/
GPLOpenSource.
Important customer information
Copyright
Copyright © 2016 YEALINK NETWORK
TECHNOLOGY CO., LTD.
Copyright © 2016 Yealink Network Technology CO.,
LTD. All rights reserved. No parts of this publication
may be reproduced or transmitted in any form or by
any means, electronic or mechanical, photocopying,
recording, or otherwise, for any purpose, without the
express written permission of Yealink Network
Technology CO., LTD. Under the law, reproducing
includes translating into another language or format.
When this publication is made available on media,
Yealink Network Technology CO., LTD. gives its
To avoid electric shock, use caution when connecting
cables. For example, do not connect safety extra-low
voltage (SELV) circuits to telephone-network voltage
(TNV) circuits. LAN ports contain SELV circuits, and
WAN ports contain TNV circuits. Some LAN and WAN
ports both use RJ-45 connectors.
To avoid electric shock, do not operate the product or
connect or disconnect cables during electrical storms.
To avoid electric shock, do not use this product in or
near water.
To reduce the risk of fire or overheating, keep this
product in well-ventilated areas, away from radiators
or other heat sources. Do not block cooling vents.
The plug-socket combination must be accessible
at all times because it serves as the main power-
disconnecting device.
Use only the manufacturer-provided AC adaptor
approved for use with this product. Use of another
AC adaptor may cause a fire or explosion.
This product relies on short-circuit (overcurrent)
protection installed in your home or oce. Ensure that
a fuse or circuit breaker no larger than 120 VAC, 15A
U.S. is used on the phase conductors (all current
carrying conductors).
Unplug this product from the wall outlet and refer
servicing to qualified service personnel under the
following conditions:
1. When the power cord or plug is damaged or frayed.
2. If liquid has been spilled into the product.
3. If the product has been exposed to rain or water.
4. If the product does not operate normally when
the operating instructions are followed. Adjust only
those controls that are covered by the operating
instructions, since improper adjustment of other
controls may result in damage and will often require
extensive work by a qualified technician to restore
the product to normal condition.

PREVIOUS |CONTENTS
One Talk—CP860 IP conference phone user guide 18
9. Do not attempt to service this product yourself,
as opening or removing covers may expose you to
dangerous voltage points or other risks.
10.Refer all questions regarding servicing of this
product to qualified service personnel.
Danger–electric shock and fire
Electric current from power, telephone, and
communication cables is hazardous, and could
result in electric shock and/or fire.
Learn more.
For more information, visit
www.onetalk.com
One Talk–capable desk phone must be purchased from Verizon to support some of these features. Features available on select phones. Activation of the One Talk feature and broadband connection is required.
Network details & coverage maps at vzw.com. © 2017 Verizon. SB0390317
Declaration of conformity
Hereby, Yealink Network Technology CO., LTD.
declares that this phone is in conformity with the
essential requirements and other relevant provisions of
the CE, FCC. You can find the CE and FCC information
from the label on the back of the IP phone.
CE mark warning
This device is marked with the CE mark in compliance
with R&TTE Directive 1999/5/EC.
Part 15 FCC Rules
Any changes or modifications not expressly approved
by the party responsible for compliance could void the
user’s authority to operate the equipment.
This device is compliant with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference
received, including interference that may cause
undesired operation.
Class B digital device or peripheral
Note: This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against
harmful interference in a residential installation. This
equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there
is no guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television reception,
which can be determined by turning the equipment o
and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment
and receiver.
3. Connect the equipment into an outlet on a
circuit dierent from that to which the receiver
is connected.
4. Consult the dealer or an experienced radio/TV
technician for help.
Important safety precautions
Please read the following important safety notices and
instructions before installing or using the product.
• A DANGER warning refers to situations that could
cause bodily injury.
• A CAUTION warning refers to situations that could
result in equipment malfunction or damage.
1. Follow all warnings and instructions marked on
the product.
2. Unplug this product from the wall outlet
before cleaning.
Do not use liquid cleaners or aerosol cleaners.
Use an antistatic cleaning pad for cleaning.
3. Do not use this product near water.
4. Do not place this product on an unstable cart,
stand or table. If the product falls, it could be
seriously damaged.
5. This product should be operated using the type of
power indicated on the marking label. If you are not
sure of the type of power available, consult your
dealer or local power company.
6. Do not allow anything to rest on the power cord.
Do not locate this product where people will walk on
the cord.
7. Never push objects of any kind into this product
through cabinet slots as they may touch dangerous
voltage points or short-out parts that could result in
a fire or electric shock.
8. Never spill liquid of any kind into or onto the product.